Name: Americor
Rating: 4.9

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Jerome

I love the customer service and I appreciate

3 years ago

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Fabricio Ferrari Tampa, FL

Very nice people and service. I recommend

3 years ago

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Christopher Thomas Dallas, TX

People are prompt friendly accurate and efficient.

3 years ago

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Dareell Bradshaw Copperopolis, CA

I liked the people they where all very helpful

3 years ago

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Constance Punta Gorda, FL

They are helpful by giving advice and explaining things.

3 years ago

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Ingrid Los Angeles, CA

I loved since they are helping me to organizado my accts

3 years ago

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Maria LaRocque

Very helpful and the best customer service I've had.

3 years ago

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Philip Albany, NY

1st settlement in less than a month. Easy to work with.

3 years ago

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Roberta Charlotte, NC

Great people to work with helpful in alot of ways

3 years ago

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Wayne Sherman Glen Rock, PA

Liked the communication and help the company y gave me

3 years ago

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Billy Rodgers

I liked the fact that they let me know when I was doing good

1 year ago

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Carol Greer Longview, TX

The team I worked with was awesome, I would recommend Americo to my friends.

2 years ago

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Katie Voge Sheboygan, WI

Very happy with John who helped us with our details of this transition

2 years ago

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Roy Urey Abilene, TX

Thanks to Tasha and her team for getting me on the road to be debt free. Sincerely roy w urey

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 16th, 2023

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Verified Customer

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Sylvia

No one has contacted me nor given any updates!

2 years ago

Reply from Americor

We sincerely apologize for the lack of communication and updates you have experienced. We understand the frustration this has caused and take full responsibility for the oversight.

Your case is of utmost importance to us, and we are committed to resolving the issues you've encountered. We want to investigate why there have been no updates and work to rectify this situation promptly; however, we are unable to locate your information at this time.

Your satisfaction is our top priority, and we will do everything in our power to make sure your concerns are addressed to your satisfaction. Please reach out to us at officeofthepresident@americor.com to expedite the process.

Thank you for your patience, and we appreciate your feedback as it helps us improve our services.

Sincerely,
Americor

Nov. 2nd, 2023

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Verified Customer

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M. Toth

Almost over the years cannot settle 2 accounts

2 years ago Edited February 21, 2024

Reply from Americor

We're truly sorry for the lack of resolution and poor service you've experienced despite making multiple complaints. Your feedback is invaluable in helping us improve, and we understand your frustration.

We are committed to addressing your concerns promptly and providing you with the support you need. To ensure a more effective response, please consider reaching out to our Office of the President team at officeofthepresident@americor.com. You can express your dissatisfaction and request a detailed resolution to the issues you've raised. It's our goal to address your concerns and provide you with a better experience.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve the problems you've encountered. Please contact us at officeofthepresident@americor.com, and we will do our best to make things right. Thank you for sharing your feedback, and we hope to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jo Norton Ridge, NY

I’ve written them 4 times and still haven’t heard back.

2 years ago Edited September 26, 2023

Reply from Americor

We apologize for the lack of response to your inquiries. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We value your feedback and appreciate the opportunity to resolve any issues you may have experienced.

Kind regards,
Americor

May. 8th, 2024

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Verified Customer

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Russinette Bradenton, FL

I’m not happy with the loan that was offered to me!!

2 years ago

Reply from Americor

Please remember that the loan is completely optional. Financing through the loan simply allows you to accelerate the debt resolution process and also starts the process of repairing your credit. If you do not like your loan terms, we completely support your choice to decline the Americor Advantage Loan.

If you do decide to move forward, please keep in mind that the interest for this loan is a fixed rate, unlike credit card interest which charges daily compounded interest, meaning the interest accumulates every day and is calculated by charging interest on principal plus interest earned daily.

There are no pre-payment penalties, so you can pay off your loan early if you’d like. Additionally, you may be able to refinance as your credit improves.

Many of our clients seek out the loan because it can help them pay off their debt faster and start rebuilding their credit sooner, but we definitely don’t want you to pursue that option if it doesn’t fit into your debt resolution plan.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Joel Sinden Germantown, WI

Lack of follow up and clear communication

2 years ago

Reply from Americor

Dear Joel, We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program. We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes. Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Brenda Smith Phenix City, AL

They lie about when you will be out of debt.

3 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Verified Customer

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Joel peredo Gardena, CA

Alot of misleading information not very accurate.

3 years ago

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Verified Customer

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Nick Fort Lauderdale, FL

No feedback calls or email nobody has any care to give

3 years ago

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Verified Customer

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Antonette Jackson San Antonio, TX

Switch and bait marketintlg and service not worth the cost

3 years ago

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Verified Customer

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Jacqueline A McClintock Appleton, WI

Just didn't explain a few things before I applied

3 years ago

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Verified Customer

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Chantel Ewa Beach, HI

No one has called to finish the follow up

3 years ago

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Verified Customer

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Steven leturgey Orbisonia, PA

Very informed and helpful. Not pushy but thorough!

3 years ago

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Verified Customer

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Ayesha el-Amin Charlotte, NC

i didnt set up anything yet and you still took money

3 years ago

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Verified Customer

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Winona Dudley

We never received any of the paperwork you

3 years ago

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Verified Customer

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Patricia Messer New Boston, MI

Ruined my credit.. lied to me about paying off debts

3 years ago

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Verified Customer

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Stephanie McMurray

They had indicated that they would be in contact with all creditors to avoid any legal action, only for me to get sued and they then were not at all helpful - which they indicated should this ever happen - they had a team to help take care of it and protect me, their customer.

3 years ago Edited February 23, 2022

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Verified Customer

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Joseph

I would it's extremely misleading bordering on fraud.

3 years ago

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Verified Customer

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Geoffrey Graham Lynn, MA

Not happy with the delay in re-processing a missed payment

4 years ago

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Verified Customer

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Daniel cole Tell City, IN

You wait too long to contact my creditors

4 years ago

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Lance Staude

Very helpful easy to take to very informative

1 year ago

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George Griffin

80% Good. No specific dislikes. All is good.

1 year ago

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John H Normoyle

So far, so good. There should be other one's following soon

1 year ago

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Mario Rucker

I like that my contact person is Relatable

1 year ago

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Travis Ewing

I like they are willing to help and stand behind you

1 year ago

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Terrance Jones

So far so good, that's what I can say, so far.

1 year ago

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

1 year ago

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Debbie Strauch

Great Service and employees are always willing to help.

1 year ago Edited April 12, 2024

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Deborah Sarvis

Knowledgeable account representative. Easy enrollment.

1 year ago

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Mer De Castro

The representative was very helpful and thorough.

1 year ago

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Mark Macyszyn

Very responsive to my financial needs. .

1 year ago

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April Chears Columbus, OH

They professional proficient and courteous.

1 year ago

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Gayle Anderson Wyoming, MN

Good communication, tries to reach settlements

1 year ago

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Amberia Wade Jackson, MS

Great Service better choice and a good Deal Thanks

1 year ago

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Jennifer Barnes Summerville, SC

Worked fast and efficiently to help me.

1 year ago

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Dawn Cody Mount Airy, MD

I just signed up and no issues with them

1 year ago