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Americor

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9.2

Overall Score

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Adrian M Brown Brooklyn, MD

They took care of me. Very helpful customer service

2 years ago Edited November 27, 2023

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kathy moews Buffalo, MN

Very friendly and thorough and willing to help.

2 years ago Edited March 5, 2024

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Jennifer Szatny

Service on behalf of clients Agent very knowledgeable

2 years ago

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George Hill

Hard to know where I stand since going to Credit9.

2 years ago Edited April 11, 2024

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Kyle Saint Paul, MN

I appreciate getting a lowered final debt

2 years ago

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Vivian Elkhart, IN

Very easy and staff was helpful. Excited

2 years ago

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Pablo Norberto Perdomo Bradenton, FL

Great customer services and information.

2 years ago

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Adam Martin

Very very helpful company Courteous Would recommend

2 years ago Edited April 22, 2024

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Reply from Americor

We are glad to know we were able to provide you with a great experience! Don’t hesitate to contact us if you need assistance.

Best regards, Americor

Aug. 16th, 2023

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Amanda Crown Point, IN

Loving it so far. Very helpful. Everyone is friendly.

2 years ago

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Tracey Richmond, IN

Was not a hard process worked with me thur the whole process.

2 years ago

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Julie Lombardi Buffalo, NY

So far, so good. I haven't gotten any settlements yet though.

2 years ago

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Linda Fuquay-Varina, NC

Professional, courteous and informative.

2 years ago

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Toni Warren Traverse City, MI

Every time I call everyone is friendly and helpful.

2 years ago

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Stephanie Robles Phoenix, AZ

They know how to sell, but I stopped paying since no feedback on if collections made

2 years ago

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Colton Bonner Salt Lake City, UT

The process has been largely stress free and intuitive.

2 years ago

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Brenda Read

I haven’t heard anything from Americor! Not anytime not stall.

2 years ago

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William Jamerson Lamar, MO

Taking longer than I thought after adding extra money in our account.

2 years ago

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Mark Gudnason Lakewood, WA

Won’t even tell me what’s up Been months want me to pay but doesn’t contact me with progress Unprofessional

2 years ago

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Toma Glen Saint Mary, FL

they seem to have the right idea they just don't disclose everything to the customer

2 years ago

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Joseph Ferguson Copperas Cove, TX

Probably the worst company to deal with. Can't do what they said they would and can't fix their mistakes.

2 years ago

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David Veasey Bessemer, AL

Liked the way they worked with me on my debt

2 years ago

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Michael McElrath MI

Answered all my questions Made me feel better about things

2 years ago

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Benjamin Fowlerville, MI

No communication. When you call to speak with them or get a staus you only get a canned response

2 years ago

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Kathryn Shingle Springs, CA

Quickness of debt negotiation. Quick response to emails

2 years ago

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Glen Lamar, MO

They drug their feet and screwed me. I had 36,000.00 debt and it is going to cost me 41,000 to 42,000 out of my pocket.

2 years ago

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John Taylor, MI

I felt the program could have been explained a bit better and in more detail.

2 years ago

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Maria Zufall Baltimore, MD

Haven't heard anything back . Haven't heard anything about any progress

2 years ago

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Eileen Villano Audubon, NJ

I am getting numerous calls from creditors. When does this start happening?

2 years ago

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Ronnie

So far I am satisfied with the customer service

1 year ago

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Reply from Americor

Thank you for your feedback!

We’re glad to hear that you are satisfied with our customer service. Providing excellent support is very important to us, and we’re happy that your experience reflects that.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you every step of the way!

Best regards,
The Americor Team

Oct. 22nd, 2024

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Brooke Trowbridge

so far has been great to work with and friendly

1 year ago

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Reply from Americor

Thank you for your kind words!

We’re thrilled to hear that your experience with us has been great so far. Providing friendly and helpful service is a top priority, and it’s wonderful to know we're meeting your expectations.

We look forward to continuing to support you on your journey toward financial freedom. If you have any questions or need anything along the way, don’t hesitate to reach out!

Best regards,
The Americor Team

Oct. 22nd, 2024

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Dorene F Reed Louisville, KY

The ease and friendly person who helped me.

1 year ago

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Rebecca Tunnell Bolivar, MO

Good customer service, easy to work with and fast moving.

1 year ago

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Kevin Griser Saint Paul, MN

the agent was through, and accurate in details

1 year ago

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Virginia Quezada Mesquite, TX

A trustworthy and responsive customer service company.

1 year ago

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Roger Stanionis Riverside, CA

Very honest personsal and very knowledgeable

1 year ago Edited December 26, 2023

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Thomas Tester TN

Great ppl n company to deal with consolidate debts

2 years ago

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Robert Loomis

Great so far. Recently became a member.

1 year ago

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Reply from Americor

Dear Robert,

Thank you for choosing our debt settlement services, and welcome to our community! We're thrilled to hear that you've had a positive experience so far as a new member.

Your satisfaction and success are our top priorities, and we're committed to providing you with the support and guidance you need throughout your financial journey. Should you have any questions or need assistance along the way, please don't hesitate to reach out to our dedicated customer service team at officeofthepresident@americor.com.

We're grateful for the opportunity to assist you in achieving your financial goals, and we look forward to continuing to support you every step of the way.

Warm regards,

Advantage LAW

Apr. 25th, 2024

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Rick Stanley

236 monthly is doing nothing but putting it deeper in debt,thank you.

1 year ago

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Reply from Americor

Dear Rick,

We're truly sorry to hear about your experience, and we understand your frustration. Your feedback is important to us, and we want to assure you that we take it seriously. Our goal is to provide effective solutions that help our clients manage their debt and improve their financial situation.

We would appreciate the opportunity to discuss your concerns in more detail and explore options that may better suit your needs. Please reach out to our customer support team at Officeofthepresident@americor.com, and we'll do everything we can to assist you further.

Thank you for bringing this to our attention, and we apologize for any inconvenience it has caused you.

Sincerely,
Americor

Apr. 19th, 2024

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Mike Terrell

All of the forms were easy to fill out and understand.

1 year ago

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Reply from Americor

Thank you for sharing your positive feedback regarding the ease of filling out and understanding our forms. We're pleased to hear that you found our processes straightforward and user-friendly.

At Americor, we strive to make every step of the process as seamless as possible for our clients, and it's great to know that our efforts are making a difference.

If you have any further feedback or if there is anything we can do to earn a 5-Star rating, please feel free to reach out to us at officeofthepresident@americor.com. We're here to assist you every step of the way.

Thank you for choosing Americor. We appreciate your support.

Best regards,
Americor

Apr. 3rd, 2024

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LAURA BERISTAIN

This is crazy it went to collections so it literally only saved me $100 and ruined my credit

1 year ago

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Reply from Americor

We're deeply sorry to hear about the challenges you've faced as a result of your experience with our debt settlement program. Your feedback is incredibly important to us, and we genuinely regret any distress this situation has caused.

We understand the severity of your concerns, especially regarding the impact on your credit score. Our aim is always to provide solutions that alleviate financial burdens while minimizing adverse effects. We're truly sorry if the outcome fell short of your expectations, and we're committed to finding a resolution that addresses your concerns.

If you're willing to discuss your situation further, we'd welcome the opportunity to explore any options available to mitigate the impact on your credit and find a satisfactory resolution. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com, and we'll do everything in our power to assist you.

Once again, we apologize for the distress this situation has caused, and we remain dedicated to supporting you through this challenging time.

Sincerely,
Americor

Apr. 2nd, 2024

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Sammi Jo

They tell you one thing and then do something totally different. DON'T use this company.

1 year ago Edited March 25, 2024

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Reply from Americor

We are deeply sorry to hear about the inconsistencies and frustrations you've experienced during your time with our company. Your feedback is incredibly important to us, and we sincerely apologize for any confusion or inconvenience caused by changing answers and processes.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Our team is here to assist you and ensure that your experience with us is positive and productive.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding as we work to improve your experience with us.

Warm regards,
Americor

Mar. 21st, 2024

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Robert Hammond Heber Springs, AR

Has done nothing to help improve my credit score.

1 year ago

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Reply from Americor

Thank you for bringing your concerns to our attention. We understand how important it is for you to see progress in your credit score, and we sincerely apologize for any disappointment you've experienced in this regard.

Improving credit scores is a complex process that can take time, and we recognize that you may have expected more noticeable results by now. While we cannot guarantee immediate changes, please rest assured that our team is diligently working on your behalf to resolve your outstanding debts and positively impact your credit profile.

We encourage you to continue monitoring your credit report and staying engaged with our team to track your progress. Additionally, we're here to provide guidance and support as you navigate the journey toward financial recovery.

If you have any specific questions or concerns about your credit improvement plan, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your satisfaction is our priority, and we're committed to helping you achieve your financial goals.

Thank you for your patience and trust in us as we work together to improve your credit score.

Sincerely,
Americor

Feb. 16th, 2024

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Rosellen Miner

The ladies I spoke with were kind, compassionate

1 year ago

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Reply from Americor

We appreciate your positive feedback about the kindness and compassion shown by the ladies you spoke with. Providing excellent customer service is a top priority for us, and we are pleased to hear that our team members were able to offer support during your interactions.

If there is anything specific you would like to share or if you have further feedback to provide, please feel free to reach out to us directly at officeofthepresident@americor.com. Your insights are valuable and would like the opportunity to provide 5 star service.

Thank you for acknowledging the efforts of our team, and we look forward to assisting you further.

Best regards,
Americor

Jan. 30th, 2024

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Kenneth Mburu Wenatchee, WA

Settlements poorly done and frustrated me

2 years ago

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Reply from Americor

Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty. While negotiators always aim to achieve the best possible settlement, your actual settlement percentage depends on many factors, such as the creditors you've enrolled, the delinquency of the debts, the amount financed, and your personal assets.

Interest on your credit cards will stop accruing once your debt is settled, but an average settlement will still result in a reduction of balance owed even after that interest. Plus, it would prevent the compounding interest from continuing to accrue thereafter, potentially saving you tens of thousands of dollars in interest and decades of payments.

We kindly request that you reach out to us at officeofthepresident@americor.com so that we can resolve any additional concerns or questions you may have.

Kind regards,
Americor

Nov. 28th, 2023

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Steve Pehnec Lander, WY

Cancelled my contract. I got my money back quickly.

2 years ago

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Reply from Americor

We're sorry to hear that you cancelled but are glad you've received your money back promptly. We apologize for any inconveniences you may have experienced during your time with us. If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out at officeofthepresident@americor.com. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. Thank you for giving us the opportunity to work with you, and we wish you the best in your financial journey.

Sincerely,
Americor

Nov. 1st, 2023

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Peter Land O' Lakes, FL

Agreement amount was not sustainable. Customer service was almost nonexistent. Need to cancel.

2 years ago Edited January 10, 2024

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Elizabeth Zavala Pomona, CA

I haven't got a follow up on update on my case

2 years ago

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Jeffery Johnson

It seems ok still learning the process

2 years ago

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Kris Masi

Seems to be going slow. But am trusting the process

2 years ago

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Richard Moak Holiday, FL

Still waiting for payoff details on credit cards

2 years ago