Name: Americor
Rating: 4.9

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M. Toth

Almost over the years cannot settle 2 accounts

2 years ago Edited February 21, 2024

Reply from Americor

We're truly sorry for the lack of resolution and poor service you've experienced despite making multiple complaints. Your feedback is invaluable in helping us improve, and we understand your frustration.

We are committed to addressing your concerns promptly and providing you with the support you need. To ensure a more effective response, please consider reaching out to our Office of the President team at officeofthepresident@americor.com. You can express your dissatisfaction and request a detailed resolution to the issues you've raised. It's our goal to address your concerns and provide you with a better experience.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve the problems you've encountered. Please contact us at officeofthepresident@americor.com, and we will do our best to make things right. Thank you for sharing your feedback, and we hope to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Jo Norton Ridge, NY

I’ve written them 4 times and still haven’t heard back.

2 years ago Edited September 26, 2023

Reply from Americor

We apologize for the lack of response to your inquiries. Your satisfaction is our priority, and we are committed to addressing your concerns promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We value your feedback and appreciate the opportunity to resolve any issues you may have experienced.

Kind regards,
Americor

May. 8th, 2024

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Russinette Bradenton, FL

I’m not happy with the loan that was offered to me!!

2 years ago

Reply from Americor

Please remember that the loan is completely optional. Financing through the loan simply allows you to accelerate the debt resolution process and also starts the process of repairing your credit. If you do not like your loan terms, we completely support your choice to decline the Americor Advantage Loan.

If you do decide to move forward, please keep in mind that the interest for this loan is a fixed rate, unlike credit card interest which charges daily compounded interest, meaning the interest accumulates every day and is calculated by charging interest on principal plus interest earned daily.

There are no pre-payment penalties, so you can pay off your loan early if you’d like. Additionally, you may be able to refinance as your credit improves.

Many of our clients seek out the loan because it can help them pay off their debt faster and start rebuilding their credit sooner, but we definitely don’t want you to pursue that option if it doesn’t fit into your debt resolution plan.

Sincerely,
Americor

Dec. 27th, 2023

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Joel Sinden Germantown, WI

Lack of follow up and clear communication

2 years ago

Reply from Americor

Dear Joel, We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program. We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes. Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future. Best regards, Americor

Sep. 25th, 2023

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Brenda Smith Phenix City, AL

They lie about when you will be out of debt.

3 years ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Joel peredo Gardena, CA

Alot of misleading information not very accurate.

3 years ago

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Nick Fort Lauderdale, FL

No feedback calls or email nobody has any care to give

3 years ago

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Antonette Jackson San Antonio, TX

Switch and bait marketintlg and service not worth the cost

3 years ago

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Jacqueline A McClintock Appleton, WI

Just didn't explain a few things before I applied

3 years ago

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Chantel Ewa Beach, HI

No one has called to finish the follow up

3 years ago

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Steven leturgey Orbisonia, PA

Very informed and helpful. Not pushy but thorough!

3 years ago

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Ayesha el-Amin Charlotte, NC

i didnt set up anything yet and you still took money

3 years ago

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Winona Dudley

We never received any of the paperwork you

3 years ago

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Patricia Messer New Boston, MI

Ruined my credit.. lied to me about paying off debts

3 years ago

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Stephanie McMurray

They had indicated that they would be in contact with all creditors to avoid any legal action, only for me to get sued and they then were not at all helpful - which they indicated should this ever happen - they had a team to help take care of it and protect me, their customer.

4 years ago Edited February 23, 2022

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Joseph

I would it's extremely misleading bordering on fraud.

4 years ago

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Geoffrey Graham Lynn, MA

Not happy with the delay in re-processing a missed payment

4 years ago

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Daniel cole Tell City, IN

You wait too long to contact my creditors

4 years ago

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Lance Staude

Very helpful easy to take to very informative

1 year ago

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George Griffin

80% Good. No specific dislikes. All is good.

1 year ago

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John H Normoyle

So far, so good. There should be other one's following soon

1 year ago

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Mario Rucker

I like that my contact person is Relatable

1 year ago

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Travis Ewing

I like they are willing to help and stand behind you

1 year ago

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Terrance Jones

So far so good, that's what I can say, so far.

1 year ago

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

1 year ago

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Debbie Strauch

Great Service and employees are always willing to help.

1 year ago Edited April 12, 2024

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Deborah Sarvis

Knowledgeable account representative. Easy enrollment.

1 year ago

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Mer De Castro

The representative was very helpful and thorough.

2 years ago

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Mark Macyszyn

Very responsive to my financial needs. .

2 years ago

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April Chears Columbus, OH

They professional proficient and courteous.

2 years ago

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Gayle Anderson Wyoming, MN

Good communication, tries to reach settlements

2 years ago

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Amberia Wade Jackson, MS

Great Service better choice and a good Deal Thanks

2 years ago

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Jennifer Barnes Summerville, SC

Worked fast and efficiently to help me.

2 years ago

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Dawn Cody Mount Airy, MD

I just signed up and no issues with them

2 years ago

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John David Dallas, TX

The diligence and time being delicated to my issue.

2 years ago

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Jo-Ann Osborne

I liked the patience they displayed on my phone call.

2 years ago

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Cesar Delacruz Phoenix, AZ

Patient, explanation, attention, guidance

2 years ago

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Toderick Thornton Jonesboro, GA

They communicate with me on a regular basis.

2 years ago

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DEB MAINELLA

i'm still new at this less than 3 months

2 years ago Edited April 16, 2024

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Stephen Carper Chicago, IL

Thought they did their job very well. Very professional.

2 years ago

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Deborah Y Mercer Branch Township, MI

Their professionalism, understanding and support

2 years ago

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Rick Meisenbach Glens Falls, NY

Very helpful & understanding. AJ was very clear & punctual

2 years ago

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Mark Matlock LA

Straight forward no beating around the bush

2 years ago

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E. Hutton Coeur d'Alene, ID

They were quick to help, very thorough.

2 years ago

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William Souva Fayetteville, NY

Very professional and getting and resolving my debt

2 years ago Edited March 15, 2024

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Lenny VanEtten Houston, TX

They reduced most of my bills for a good settlement

2 years ago

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ed kalagher Moultrie, GA

automated part sucked once I got a live person it was great

2 years ago

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Kim Sampson Saint Paul, MN

Prompt at sending me offers from my creditors.

2 years ago

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ed kackos

Very complete, but a little too fast to allow decisions

2 years ago