Name: Americor
Rating: 4.9

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Verified Customer

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Deann

You have to go through a lot to get what they want done. I wasn't comfortable with the way they were only going to pay half of everything. But when I understood what they were doing and didn't feel comfortable with it, they cancelled with me rather easily.

2 years ago

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Michael

It's excellent. They will guide you right. The guy was awesome, he seemed to be very knowledgeable about what we've been doing and the questions I had he was able to answer right away, so it was a very good conversation. They took care of business, so they were very good.

2 years ago

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Starry

It's been good. Everything is getting done. I didn't really get too much communication from them. Mostly just on the app, I kept looking at my accounts and then I just kept wondering what was happening and just didn't hear much. They could at least send some communication, maybe by texting or something like - let us know, we're working on it - more personal communication. Not just the little app page they have there with the accounts and the numbers. Something a little more personal.

2 years ago

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Tareq

My experience is very good because my debits was very, very high. I'm still a new customer, just the first payment. But right now I'm very happy with what's going on with me. I heard about you from too many friends. He deal with you that's why I take the app from him and apply. So I hope my life doing much better right now. I hope the future also I can get some some more loans, I apply after two or three years.

2 years ago

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Erick

It took me some convincing myself. But eventually it was worth it. Any questions I had, I could always call back. I always had a number and it was always there for any questions or anything that I needed, any changes that were there.

2 years ago

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Karen Miller Oak Grove, KY

Americor is doing an awesome job. It's only been a few months and I can tell they are working hard to get my debt settled for me. It gives you peace of mind when you know your debt is going away and you don't have to argue with the credit card companies because americor is doing that for you. Thanks Americor

2 years ago Edited November 1, 2023

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Charles Hanford, CA

I just made 1 simple 5-10 minute call, sent them the documents they needed and they have been handling the rest from there. They were up front on what I would pay per month and that price has not changed. All in all Americor is a great company to work with I highly recommend them..

2 years ago Edited January 15, 2024

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Lori Green North Las Vegas, NV

Representative was very kind, informative and pleasant. Program was feasible. Unfortunately my husband gave me an option that would save me more money. If for some reason this doesn't work I would definitely call americor for assistance.

2 years ago

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Robin Clark Weirton, WV

I felt like a big weight was lifted from my shoulders. I have been trying hard to keep our heads above water but with prices soaring it is hard to get ahead. I had a great experience with your company. Many thanks and blessings to you all

2 years ago Edited October 16, 2023

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Brooke Ward Santa Rosa, CA

So far the process has been easy. We are only a couple weeks in, so there haven’t been any settlements yet. Everyone has been very helpful and easily accessible…which says a lot in a world where it’s often difficult to reach a human.

2 years ago

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Mel Blouin Portland, OR

Americor has been working with me to help get me out of debt,. So far they have helped me settle 1 of my 4 credit accounts and they have been working to get the others taken care of as well. I'm very thankful and appreciative of the work they do.

2 years ago

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Etta Jones Corbin, KY

My experience has just begun with Americore. However, customer service was stellar in answering my questions and dealing with my concerns about my debt. When the call finished, I felt that I had been given enough information to understand the process and how I would see my future debt fee.

2 years ago

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Susan Chartier Mercer Island, WA

Just wanted to reach out and let you know that I had my first debt resolution offer! What a great feeling! I’ve been getting assistance from Americor for just 2 months and it’s been fantastic! Everyone has been kind and helpful. It’s a process and it’s great having people who help you with each step. Always get a reply the same day!

2 years ago Edited December 12, 2023

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Homebound

Americor are good People! They show empathy and understanding of my unique situation. I didn’t plan on having a health crisis and they are helping me manage what may have been even more stressful situations. This has help me get stronger faster and I feel confident I can get back in my feet sooner. Thank you Americor!

2 years ago

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Tia Bryant Little Rock, AR

I love the fact that I am able to get reliable assistance and relief from debt at a lower cost than the original amount. Plus the resources help me to understand how the system works plus lower my stress level when I am concerned about certain creditors.

2 years ago

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janet harris Kingman, AZ

They were very helpful with any questions I had. They helped me get my credit debt to where they are paid off to increase credit score. Credit9 has taken over them. I will pay them directly and be debt free in a few years. Americor is a good company to help people clean up their debt.

2 years ago Edited October 10, 2023

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Berk Parmelee Delray Beach, FL

Americor's program works and the key to success is to follow the plan. Follow their advice and trust the process. I've received and approved my first settlement and could not be happier with the progress I've made so far. Americor is as good as advertised.

2 years ago

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Lynda Bayless New Tazewell, TN

I have been very pleased. All my questions were answered and everything is going just as they stated. I have not had any problems so far. It has given me peace of mind and a way to debt freedom. I am impressed by how everyone has been so helpful and how they are so willing to make sure everything is done correctly.

2 years ago

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Sheila Wakeman Vancouver, WA

Everyone at Americor that I have talked with has been very friendly, and understanding when I needed to make some changes due to the way I get paid at work. So far I think 2 accounts have been settled. still working on the others.

2 years ago

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Molly Bennington, VT

I’m in the early part of the process. So far my experiences with Americor have been positive and the Customer Service team were understanding, compassionate and easy to talk to. I’m looking forward to finally getting on track with my future!

2 years ago

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Libby Hall East Wenatchee, WA

Americor always helps with any questions I may have in regards to getting my debts paid off. I listed 13 of my debts of credit accounts and so far 10 of those are on Repayment Plans. I am able to see an end in sight for all my debt to be paid off.

2 years ago

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Stephen Seattle, WA

Americore made debt relief a reality for me. I was stuck in the cycle of minimum payments for a decade. Once I decided to make a change Americore made the process happen quickly and explained how it works thoroughly. I’m now on my way to financial freedom. It feels great!

2 years ago

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Thomas Westminster, SC

This is truly a great company in helping.you get your credit back on track. It amazing how quickly they help me resolve my back accounts and it put me on track too restoring my score. I can't say thank you enough for all you did.

2 years ago Edited December 4, 2023

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Marchelle

2 years ago

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Ronald Santa Clara, CA

2 years ago

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Janet Phoenix, AZ

I liked it at first. But…..I was told to “trust the process”. In this “process” I got sued twice. Sent in the legal docs, court dates came and went, I lost the case - of course - but then they garnished my wages. And STILL no one contacted the 2 creditors who now have judgements against me and are garnishing my wages. Once I finish paying off one, the next one kicks in. Yet, no one has contacted them IN 18 MONTHS. Not once. When I ask them about it they say “ well, there’s nothing we can do now”. So, I sent in the docs regarding the garnishments to have my monthly payments reduced - you know, since I’m now paying another $300 a month off my paycheck in addition to my monthly payment - and 2 months later, still nothing from Americor. No reduced payment. If you call, you’ll get someone who is basic call center trained who can’t tell you anything helpful. They know nothing of the process. In fact, one of the creditors who now has a judgment y against me for the full amount I owed, offered me 40% of the debt to settle. I asked the agent I spoke to and she said “in my experience we can do better than that”. Well, guess what? No one even contacted them so now I’m $2000 more in the hole. What do I pay them $100 a month for again? My credit has taken a 200 point hit - not the “70 or so” from the videos and literature they send in the pitch. I would have done better to file for bankruptcy and will have been well on my way to repairing my credit. Lenders seem to be more forgiving of bankruptcies rather than credit ratings like I have now. Plus, why am I paying them $100 a month to not even contact all my creditors?? I should’ve gone with a non-profit, but I fell for the sales pitch. So annoyed. Go with a non-profit, 100%!!

2 years ago

Reply from Americor

I want to sincerely apologize for the frustrating and distressing experience you've had with our services. Your feedback is incredibly valuable, and I want to assure you that we take your concerns seriously. I'm truly sorry for the challenges you've faced, and I understand the impact it has had on your financial well-being.

Your situation is not reflective of the level of service we aim to provide, and I'm sorry for the lack of communication and resolution regarding the legal matters and wage garnishments you've experienced. I can only imagine the stress this has caused you, and I genuinely regret any inconvenience.

To address your concerns and provide a swift resolution, could you please provide your account details or contact information via private message? This will allow us to review your case thoroughly and take the necessary steps to address the issues you've raised. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

I want to assure you that we are committed to making things right, and your satisfaction is our top priority. We appreciate your patience as we work to resolve these issues and improve your experience with us.

Thank you for bringing this to our attention, and I apologize for any hardship you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Robert Kansas City, MO

I just received the first settlement and I haven't words suitable to define how great this has made me feel. The weight that has been lifted is simply greater than I could have ever imagined. Thank you Americor for doing what you do.

2 years ago Edited December 11, 2023

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Mary DeFuniak Springs, FL

The representatives are very helpful. You are notified right away about the progress to your accounts. If I have questions the customer service representative is there to help. When originally applying to Americor I was skeptical but the representative made sure I understood everything that would take place. Thank you for making my life easier.

2 years ago

Reply from Americor

Thank you so much for taking valuable time out of your day to leave us a review. We are committed to always be there for you! Best regards, Americor

Sep. 25th, 2023

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Aida Frawley Winston-Salem, NC

Americor went above & beyond to secure settlements for my enrolled debt. They consistently communicated with me & when I had any questions or issues, their representatives worked with me to find the best possible outcome for my situation.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Chad

I like how they do all the leg work involving the settlement of accounts. I dislike how they take fees from you for every thing they do. And they try to force you to drag out the length of the program. I was told it would take approximately 3 years. They just got a settlement offer for final card and they want me to go another 2 years. That’s so unprofessional. The overall experience has been ok. They say that you have control over the dedicated account, that’s not true. They say in order to present a settlement offer, you have to have at least half of what the settlement amount is. Again, shouldn’t matter if you are trying to force people into being in the program longer so that you can collect more fees from them. The purpose of debt consolidation, is to relieve stress from the customer and allow them to get back on their feet sooner. You should look into charging a one time fee, for resolving all accounts, and make that fee dispersed over the length of time in program. Would I recommend Americor, I would suggest people to look at others as well. I made Americor my choice on a very short notice and was very unwavering in the beginning. I’m thankful for what they’d done for me, but don’t like being dragged down another 2 years.

2 years ago

Reply from Americor

Greetings. Thank you for taking the time to share your experience with Americor. We strive to maintain honesty and transparency, and we are disappointed to hear that this was not your experience. We take your feedback seriously and value our customers' trust above anything else. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution. Thank you for bringing this to our attention. Best regards, Americor.

Sep. 25th, 2023

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Vitaly

I've been very happy with the knowledge that they provide me. They basically work on time, they work with diligence. So I've been having a really good experience with them so far. They are very professional. Everything's been great so far.

2 years ago

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Patricia

I've been satisfied with what they told me and the advice that they had given me and how they explained how everything would work. The few people that I've talked with there have been very polite and they have offered me information that I needed and clarified any questions that I had and kind of took the fear away.

2 years ago

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Emslie Folkes

The journey i experienced with americor was quite positive i recommend this institution very highly in helping to solve your debt,they are there to answer all pertinent questions also all the agents are quite knowledgeable and experienced

2 years ago Edited April 12, 2024

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Allison Feinauer Orlando, FL

The program worked the way they described it. Communication was exceptional and custnomer service was very professional and helpful. The whole process was very simple and not stressful at all. So glad I found Americore. Helped my financial situation so much. I can breathe again. Thank you Americore

2 years ago Edited March 15, 2024

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Barbara

They're very helpful, they explain everything to you. I would highly recommend them. Very professional. When I e-mail them or call them, they either e-mail me back or call me back. It's been excellent. The lady that I deal with is very informative and answers my questions. She knows her business.

2 years ago

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Royston

The team is very helpful in guiding me through, step by step. And they always return calls and have the promise to return the call if you leave a message, which is very professional and I appreciate that. Everything was perfect.

2 years ago

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Ricky

The rest of the people I've talked to didn't return phone calls. They were just not as professional as Americor. Everybody I've spoken to, with each small problem, they've taken care of everything. Everything has absolutely been perfect.

2 years ago

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Dean

I was treated as a person, more than a customer. It was just very personal, a very good experience for what I'm going through. They have been very helpful in explaining exactly what was happening and and where things would go.

2 years ago

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Faith

I had 3 credit cards. Americor made agreements with the two right away but the third they waited and they kept telling me that I had to get more money in my account. But then I got a notice from that company. They were taking me to court. The first couple times I called Americor nobody said anything, but I finally called in desperation the week before I was supposed to go to court and the person I talked to that time put me on to a solution, she was great. I have a lot of stress in my life and I didn't need the stress of worrying about getting sued in court and it was taken care of and I'm happy with it. But I don't understand why when I called earlier when I first got the first notice about court, that the person I talked to at that time did not put me on to this. I'm happy with the settlement. I just don't understand why I had to go through all this stress, why nobody told me until the week before I had to go to court.

2 years ago

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Roger

My experience with them has been very good. The person that I talked to, he just took command of everything and started putting everything together for me. He just did an excellent job. The way they were able put everything together so fast was very very encouraging.

2 years ago

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Alicia

My rep was very thorough and patient. She explained everything in detail. She sent me emails and gave me everything I needed. It was efficient and they combined a lot of debt for me and made it so that I can make one easy payment.

2 years ago

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Gwendolyn F.Britt Prairie Grove, AR

I just signed up a couple months ago but my friend hooked me up with y'all and said y'all would take care of all my debts and the agent was really good that I talked to and let me know all about how they do everything and they keep me posted on everything through my e mail.

2 years ago

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Johnstone Kaloki Olathe, KS

Ken F was very professional and articulate in all aspects of his work. He helped me understand how the relief works and gave me hopes in a debt free future. It's been a month and few weeks and I have hopes in what Americor will do for me.

2 years ago

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Juan

I think it was great to be honest. They explained everything and their purpose and what they're trying to do to help people. I really like the lady who actually explained everything to me because she is very kind and was very understanding of the situation that I'm put in right now. She wasn't judgmental.

2 years ago

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Victoria

So far it's been great. It's taking my application and they're getting ready to, or they opened up an account for me to deposit money into a monthly basis. My first payment will be coming out on the 29th. I appreciate that Americor is going to help me pay off my debts.

2 years ago

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Nancy Burke Goose Creek, SC

Americor is very helpful & making things a lot easier for me. I haven't been with them for long so cannot speak to how it will be once they can start making payments, etc. From what I've seen & heard so far, I'm real impressed.

2 years ago

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Lori Palombo Mantua, OH

Very nice, compassionate, and caring. She explained things very clearly and helps with concerns and makes me feel confident that I can get my life back on track. She is also very knowledgeable and seems to genuinely care about my situation.

2 years ago

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Rebecca Pontiac, MI

The man who helped me Sean was on top of everything he answered all my questions anything I was afraid if he answered with a good answer coming back and telling me you know what was gonna happen and how to handle everything and that he would be there no matter what that I could call the company and if it wasn't him it would be somebody else to

2 years ago

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Sondra S Hanson Conneaut Lake, PA

That the people are friendly and helpful and if I kneed anything they are there to help anywhere they can I got I good loan to help pay off my debt and now I'm paying them back and if you had a question and need to talk to a person it was a person not a computer I liked that

2 years ago Edited April 26, 2023

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Daniel Frixione Norwalk, CA

Jeffrey was excellent from the beginning to end and so every time I called customer service they were very efficient but a female specialist was supposed to call me in two different dates to do the "welcome call" but has not been punctual with the date and time and I've to reschedule work recesses for nothing but I understand if they're not customer service so therefore only a few few people are in that department maybe customer service or perhaps Jeffrey could've done the "welcome call" or a video should do the job and clients can call back iiifff they have any questions and if not we all can move on with our daily schedules

2 years ago