Name: Americor
Rating: 4.9

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Thomas Westminster, SC

This is truly a great company in helping.you get your credit back on track. It amazing how quickly they help me resolve my back accounts and it put me on track too restoring my score. I can't say thank you enough for all you did.

1 year ago Edited December 4, 2023

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Marchelle

1 year ago

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Ronald Santa Clara, CA

1 year ago

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Janet Phoenix, AZ

I liked it at first. But…..I was told to “trust the process”. In this “process” I got sued twice. Sent in the legal docs, court dates came and went, I lost the case - of course - but then they garnished my wages. And STILL no one contacted the 2 creditors who now have judgements against me and are garnishing my wages. Once I finish paying off one, the next one kicks in. Yet, no one has contacted them IN 18 MONTHS. Not once. When I ask them about it they say “ well, there’s nothing we can do now”. So, I sent in the docs regarding the garnishments to have my monthly payments reduced - you know, since I’m now paying another $300 a month off my paycheck in addition to my monthly payment - and 2 months later, still nothing from Americor. No reduced payment. If you call, you’ll get someone who is basic call center trained who can’t tell you anything helpful. They know nothing of the process. In fact, one of the creditors who now has a judgment y against me for the full amount I owed, offered me 40% of the debt to settle. I asked the agent I spoke to and she said “in my experience we can do better than that”. Well, guess what? No one even contacted them so now I’m $2000 more in the hole. What do I pay them $100 a month for again? My credit has taken a 200 point hit - not the “70 or so” from the videos and literature they send in the pitch. I would have done better to file for bankruptcy and will have been well on my way to repairing my credit. Lenders seem to be more forgiving of bankruptcies rather than credit ratings like I have now. Plus, why am I paying them $100 a month to not even contact all my creditors?? I should’ve gone with a non-profit, but I fell for the sales pitch. So annoyed. Go with a non-profit, 100%!!

1 year ago

Reply from Americor

I want to sincerely apologize for the frustrating and distressing experience you've had with our services. Your feedback is incredibly valuable, and I want to assure you that we take your concerns seriously. I'm truly sorry for the challenges you've faced, and I understand the impact it has had on your financial well-being.

Your situation is not reflective of the level of service we aim to provide, and I'm sorry for the lack of communication and resolution regarding the legal matters and wage garnishments you've experienced. I can only imagine the stress this has caused you, and I genuinely regret any inconvenience.

To address your concerns and provide a swift resolution, could you please provide your account details or contact information via private message? This will allow us to review your case thoroughly and take the necessary steps to address the issues you've raised. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

I want to assure you that we are committed to making things right, and your satisfaction is our top priority. We appreciate your patience as we work to resolve these issues and improve your experience with us.

Thank you for bringing this to our attention, and I apologize for any hardship you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Robert Kansas City, MO

I just received the first settlement and I haven't words suitable to define how great this has made me feel. The weight that has been lifted is simply greater than I could have ever imagined. Thank you Americor for doing what you do.

1 year ago Edited December 11, 2023

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Mary DeFuniak Springs, FL

The representatives are very helpful. You are notified right away about the progress to your accounts. If I have questions the customer service representative is there to help. When originally applying to Americor I was skeptical but the representative made sure I understood everything that would take place. Thank you for making my life easier.

1 year ago

Reply from Americor

Thank you so much for taking valuable time out of your day to leave us a review. We are committed to always be there for you! Best regards, Americor

Sep. 25th, 2023

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Aida Frawley Winston-Salem, NC

Americor went above & beyond to secure settlements for my enrolled debt. They consistently communicated with me & when I had any questions or issues, their representatives worked with me to find the best possible outcome for my situation.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Chad

I like how they do all the leg work involving the settlement of accounts. I dislike how they take fees from you for every thing they do. And they try to force you to drag out the length of the program. I was told it would take approximately 3 years. They just got a settlement offer for final card and they want me to go another 2 years. That’s so unprofessional. The overall experience has been ok. They say that you have control over the dedicated account, that’s not true. They say in order to present a settlement offer, you have to have at least half of what the settlement amount is. Again, shouldn’t matter if you are trying to force people into being in the program longer so that you can collect more fees from them. The purpose of debt consolidation, is to relieve stress from the customer and allow them to get back on their feet sooner. You should look into charging a one time fee, for resolving all accounts, and make that fee dispersed over the length of time in program. Would I recommend Americor, I would suggest people to look at others as well. I made Americor my choice on a very short notice and was very unwavering in the beginning. I’m thankful for what they’d done for me, but don’t like being dragged down another 2 years.

1 year ago

Reply from Americor

Greetings. Thank you for taking the time to share your experience with Americor. We strive to maintain honesty and transparency, and we are disappointed to hear that this was not your experience. We take your feedback seriously and value our customers' trust above anything else. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution. Thank you for bringing this to our attention. Best regards, Americor.

Sep. 25th, 2023

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Vitaly

I've been very happy with the knowledge that they provide me. They basically work on time, they work with diligence. So I've been having a really good experience with them so far. They are very professional. Everything's been great so far.

1 year ago

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Patricia

I've been satisfied with what they told me and the advice that they had given me and how they explained how everything would work. The few people that I've talked with there have been very polite and they have offered me information that I needed and clarified any questions that I had and kind of took the fear away.

1 year ago

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Emslie Folkes

The journey i experienced with americor was quite positive i recommend this institution very highly in helping to solve your debt,they are there to answer all pertinent questions also all the agents are quite knowledgeable and experienced

1 year ago Edited April 12, 2024

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Allison Feinauer Orlando, FL

The program worked the way they described it. Communication was exceptional and custnomer service was very professional and helpful. The whole process was very simple and not stressful at all. So glad I found Americore. Helped my financial situation so much. I can breathe again. Thank you Americore

1 year ago Edited March 15, 2024

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Barbara

They're very helpful, they explain everything to you. I would highly recommend them. Very professional. When I e-mail them or call them, they either e-mail me back or call me back. It's been excellent. The lady that I deal with is very informative and answers my questions. She knows her business.

1 year ago

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Royston

The team is very helpful in guiding me through, step by step. And they always return calls and have the promise to return the call if you leave a message, which is very professional and I appreciate that. Everything was perfect.

1 year ago

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Ricky

The rest of the people I've talked to didn't return phone calls. They were just not as professional as Americor. Everybody I've spoken to, with each small problem, they've taken care of everything. Everything has absolutely been perfect.

1 year ago

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Dean

I was treated as a person, more than a customer. It was just very personal, a very good experience for what I'm going through. They have been very helpful in explaining exactly what was happening and and where things would go.

1 year ago

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Faith

I had 3 credit cards. Americor made agreements with the two right away but the third they waited and they kept telling me that I had to get more money in my account. But then I got a notice from that company. They were taking me to court. The first couple times I called Americor nobody said anything, but I finally called in desperation the week before I was supposed to go to court and the person I talked to that time put me on to a solution, she was great. I have a lot of stress in my life and I didn't need the stress of worrying about getting sued in court and it was taken care of and I'm happy with it. But I don't understand why when I called earlier when I first got the first notice about court, that the person I talked to at that time did not put me on to this. I'm happy with the settlement. I just don't understand why I had to go through all this stress, why nobody told me until the week before I had to go to court.

1 year ago

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Roger

My experience with them has been very good. The person that I talked to, he just took command of everything and started putting everything together for me. He just did an excellent job. The way they were able put everything together so fast was very very encouraging.

1 year ago

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Alicia

My rep was very thorough and patient. She explained everything in detail. She sent me emails and gave me everything I needed. It was efficient and they combined a lot of debt for me and made it so that I can make one easy payment.

1 year ago

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Gwendolyn F.Britt Prairie Grove, AR

I just signed up a couple months ago but my friend hooked me up with y'all and said y'all would take care of all my debts and the agent was really good that I talked to and let me know all about how they do everything and they keep me posted on everything through my e mail.

1 year ago

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Johnstone Kaloki Olathe, KS

Ken F was very professional and articulate in all aspects of his work. He helped me understand how the relief works and gave me hopes in a debt free future. It's been a month and few weeks and I have hopes in what Americor will do for me.

1 year ago

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Juan

I think it was great to be honest. They explained everything and their purpose and what they're trying to do to help people. I really like the lady who actually explained everything to me because she is very kind and was very understanding of the situation that I'm put in right now. She wasn't judgmental.

1 year ago

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Victoria

So far it's been great. It's taking my application and they're getting ready to, or they opened up an account for me to deposit money into a monthly basis. My first payment will be coming out on the 29th. I appreciate that Americor is going to help me pay off my debts.

1 year ago

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Nancy Burke Goose Creek, SC

Americor is very helpful & making things a lot easier for me. I haven't been with them for long so cannot speak to how it will be once they can start making payments, etc. From what I've seen & heard so far, I'm real impressed.

1 year ago

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Lori Palombo Mantua, OH

Very nice, compassionate, and caring. She explained things very clearly and helps with concerns and makes me feel confident that I can get my life back on track. She is also very knowledgeable and seems to genuinely care about my situation.

2 years ago

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Rebecca Pontiac, MI

The man who helped me Sean was on top of everything he answered all my questions anything I was afraid if he answered with a good answer coming back and telling me you know what was gonna happen and how to handle everything and that he would be there no matter what that I could call the company and if it wasn't him it would be somebody else to

2 years ago

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Sondra S Hanson Conneaut Lake, PA

That the people are friendly and helpful and if I kneed anything they are there to help anywhere they can I got I good loan to help pay off my debt and now I'm paying them back and if you had a question and need to talk to a person it was a person not a computer I liked that

2 years ago Edited April 26, 2023

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Daniel Frixione Norwalk, CA

Jeffrey was excellent from the beginning to end and so every time I called customer service they were very efficient but a female specialist was supposed to call me in two different dates to do the "welcome call" but has not been punctual with the date and time and I've to reschedule work recesses for nothing but I understand if they're not customer service so therefore only a few few people are in that department maybe customer service or perhaps Jeffrey could've done the "welcome call" or a video should do the job and clients can call back iiifff they have any questions and if not we all can move on with our daily schedules

2 years ago

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Sanyu Tamale Fishkill, NY

Excellent customer service, when I called they explained to me in detail and answered my questions well, looking forward to working with them. I just started so I don't have much of the experience with them, so far good though.

2 years ago

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Cloudia

The person that I talked to was very courteous. They explained everything to me. I understand what I'm supposed to do I understand what they're supposed to do, and I couldn't ask for anything any better. He talked very clear and he gave me choices and that was what I needed to hear. They're doing a good job.

2 years ago

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Rhonda

They made me feel like a human being, even though I'm going through some trouble. My rep was very friendly, very helpful, answered all my questions, explained everything to me and made sure I understood everything. Very professional.

2 years ago

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Sharon

It's been wonderful. They've helped keep me calm and collected and are giving me hope, which is what I needed. Every single time I've called they've answered immediately and answered my questions and never made me feel rushed.

2 years ago

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Adriana L Maher San Diego, CA

Jennifer made me feel so comfortable, answered all of my MANY questions, helped me understand how much money I'd already paid the bank in interest (and how to stop getting ripped off by continuing with minimum payments), and made me feel very safe working with her and this company.

2 years ago

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Jesus Lancaster, PA

Americor is very honest especially when it comes to helping you and your credit debts. They are on point and always there to help you through the process. I am a very picky person and I don't trust anyone, but after ignoring them 3 times they never gave up on me and I'm glad I decided to give them a chance. Right path, right direction. Thank You

2 years ago

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Brandon

This is the first experience I have trying to do something like this and it was all positive. Through emails, and through phone, all of it's been very helpful and pretty fast with replies and stuff like that. They're reassuring with what you all do.

2 years ago

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Dwayne

They're very friendly and very knowledgeable and they took time and explained everything to me. I have a little short term memory loss, so the gentleman slowly explained everything to me and repeated it so I understood it and remembered it. So I was impressed.

2 years ago

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Jean Mabis Fort Myers, FL

I really don't know exactly what to think yet as it has been a rather short time. I would like a bit more contact for example to say things like we have sent this communication to your creditors, listing the creditors and the specific communication and date sent. In addition I would like to see any return communication from the creditor, perhaps set up in a grid form. There really needs to be good documentation provided all along the way. And with each grid a reiteration of the steps to be taken by the client should they be contacted by a creditor. If this sort of documentation is being provided it isn't obvious enough for me to pick up on. I have a great many things going on at this time that are proving quite challenging for me so I hire others to do those things I can't. However it is still my responsibility to be sure those things are accomplished.

2 years ago

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Diane

Lauren took a burden off my my shoulders without me having to stop living and enjoying life. She explained everything to me and answered all my questions. She was very polite and she listened and she gave me the best advice. I'm just happy with how she helped me and how it's going forward.

2 years ago

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Ulises

It's really a very good service, pretty good response and the time as well for those responses have been really good. The customer service has been pretty accurate with the answers, quick responses as well. Emails and texts, calls and all the information provided has been helpful.

2 years ago

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Dora Tapia San Antonio, TX

I rate a 5, because I was so stress out with my bills. I received a note that I consulate my bills. I said to myself. I'll give them a call and ask questions and see. The person that help was very helpful very knowledgeable. So I was happy at the end because I was stress free.

2 years ago

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Leila

Very helpful throughout the whole process

2 years ago Edited January 10, 2024

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James Madison Heights, MI

Very transparent and explained everything you need to know, absolutely would have had them help me but was able to get a loan from my boss with no interest, so I had to take the loan but really appreciate having another option

2 years ago

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Jerry Lee Mc Kinney, TX

Great debt relief organization. Fees seemed a bit high but I'm sure they are comparable to other debt relief companies. Great service. My debt was paid off in less than a year. My credit score is going back up. Quite pleased with Americor.

2 years ago

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Janet Hernandez on behalf of Donna Rimmer Vista, CA

Everything is going great, so far. She is ready to make her second consolidation payment. Staff is professional, and friendly. Roxanna is very informative, compassionate and dedicated. She goes above and beyond to answer questions, provide testimonials, and back up her company with facts. Thank you Roxanna! I only rate with 4 stars because I have been with company a month and await fabulous results soon.

2 years ago

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John Bezazian Elk Grove Village, IL

So far, the experience is very relieving. Still a stressful process, but the customer support team is phenomenal! They go above and beyond! My person who helped me is AWESOME! Roxanna L' is probably the best employee they have!

2 years ago

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Tony

Absolutely outstanding. When I applied for the application and all that stuff they were very professional and very courteous. He was very patient, his name was Sean, and we went through the whole process and he explained everything to me word by word of how it works and all that I was very, very pleased.

2 years ago

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Carl

Don't waste your time and just do it. It's better when your not struggling to pay your bills. They answered all the questions I had, gave me a number to call him back, he called me when he said he's going to call me and let me know everything that was going on and I got all the information I needed. Amazing and great.

2 years ago

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Korina

They were very professional and very efficient and I felt like I was pretty comfortable knowing that they were going to help me with financial stress. I feel much better already knowing that I don't have to deal with several creditors and that they were going to help me do that.

2 years ago

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Steven

It sounds like it's got a good game plan for helping me get get my financial stuff in order. I was doing pretty good with my credit but just needed a little help with a few things. Everybody's been very cordial and very helpful every time I talk to somebody. It seems like it's gonna work pretty good.

2 years ago

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Anonymous

Americor is definitely valuable. I think it it does what it's intended to do. You just have have to be informed as a client. I feel like everybody on their team was in the same page and it was good to learn. I just felt like there was some misinformation. So it could have been a little better as having the agents handling the accounts more accountable to have to have in the information needed. They are helping us achieve what we needed to achieve. There was some hiccups here and there in our timeline. But when it comes down to it, they actually did help tremendously.

2 years ago