Name: Americor
Rating: 4.9

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Verified Customer

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Anonymous

Excellent, excellent, excellent customer service, very efficient, very fast. They send information, they came back from the feedback. It took us very little time to do. I was quite surprised, I actually went back and forth with a lot of other companies and still things were pending. But I do appreciate all the work that went in, it was very quick and very easy.

3 years ago

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Ricardo

The customer service was very good. They explained everything and they make me understand. They give me all the details that I need to know and the same time they explained how everything works, in the future and all of that. I speak Spanish and they put in somebody that speaks Spanish to me. You understand everything clear and every time I don't understand, I'm asking questions and they answer me and explain to me.

3 years ago

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Mary C Cortez Rosenberg, TX

Americor gave me relief from all my crazy debt. I can breathe easily and sleep peacefully again. Things happened to me beyond my control these past two years with Covid19 and losing my job, my home, my health insurance and I became very depressed. Americor helped me with a solution and I am forever grateful. Thank you from the bottom of my heart, Americor.

3 years ago

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Andre

We had a good experience, very good relationship, communication was very clear on the direction that we're headed. The customer service was very helpful, getting all the information I needed, being so comfortable and making a great decision for financial freedom. I would definitely recommend this company to my friends and family to use it. Highly recommended.

3 years ago

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Freda

They're so complete and thorough. I really don't know if they could do any better. Use Americor. I feel more relief than I have in months. They made it sure I understood everything, they double checked, they didn't just talk to me and forget it, they just made sure double check and make sure I knew exactly what was going on. Made me very comfortable and confident.

3 years ago

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Fred Carlotta Tarpon Springs, FL

I normally don't write reviews, but in this case I'm making an exception. My words cannot express the incredible experience I have been through. Americor has made this process of debt relief stress free. Within approximately 7 months I joined them and I was clear of my creditor debt. If you need help with your debt issue I can't recommend them more. Date of experience: October 19, 2022

3 years ago

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Verified Customer

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Ryan & Amy Caldwell Marion, OH

So far our experience has been great! Our Debt Consultant has been amazing and has put our minds to ease about doing the program. She has explained everything about the process very well and answers every question and addresses any concern we may have and she returns our call in a very timely manner when we have a question about something. So far everything is going very smoothly and we've already settled one of our debts! We are very excited to continue with the program and getting much needed help and relief with our debt! Thank you so much for everything so far!

3 years ago

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Verified Customer

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Jessica Marrama Brooklyn, MD

Their level of professionalism is superb. Each representative that I have interacted with has been poised, extremely friendly and understanding to my needs. The biggest thing for me though was my initial contact with Ish O, he listened to what I was looking for, answered every question I had and when I told I wasn't sure that I needed time to think about it he didn't push back too hard trying to get me into something I wasn't sure of at that moment. He let me hang up the phone without driving the sales pitch. That's why I called him back a month later saying I was ready.

3 years ago

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Anonymous

You come to Americor because you're going through a hard financial time and the person that made contact with me was very knowledgeable about I guess what the services they could offer with their time to go over all the details with me I was engaging and and pathetic and I don't know just felt safe talking to them. I didn't felt pressured into anything and he really took the time to address all of my questions, my concerns. Just have a conversation and see where it goes.

3 years ago

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Joseph

I don't have to do any of the negotiating. They'll they'll do it for me, so that's fantastic. They've handled pretty much all that need to be dealt with, so I'm pretty happy. The person that was in charge of my account got to know me and we were able to communicate. I'm impressed. They were very helpful, very knowledgeable. They helped me get over my misunderstandings about the process.

3 years ago

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Jacquelyn

Americor is the best place to resolve your issues. The budget plan is amazing and to know that there is not just one step that you could take, but several steps that you can take to get back to financial stability is is way more better than just being closed and left in the dark. I experienced comfort and knowledge and understanding from the person that I spoke to.

3 years ago

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Tony Marquez San Fernando, CA

The young man that I was lucky enough to get stuck with walked me through the early sign up was awesome. I am so glad we were stuck with Colton A. Colton made me feel at ease about what we were facing. My wife lost her job and found another one making one half of-her hourly wage. Also she gets less hours per week. We were at the end of our rope and no where to turn. Colton was so helpful.

3 years ago

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Michael

They're pretty good. Call them and give them a chance cause they seem to work pretty quick and they were able to save me couple dollars and get some some of my debt gone. They are actually pretty good about getting back to me when they said, they set up an appointment really quick and then once everything was going they explained the process and walked me through everything.

3 years ago

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B.

The first time I talked with them I panicked and I felt doubt and then the second time they explained it to me more so I could understand it more. If you have any questions, any doubt, or anything always ask and they have somebody that will be a fit for you and your personality to make sure you're making the right decision. John talked with me and informed me on a lot of stuff so it was okay. He's a very good person.

3 years ago

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Porsche

If you are interested in getting debt consolidation I would definitely recommend Americor. I dealt with like two different people, both of whom were very professional and quick at understanding. They listen to the reasons why I want to see the debt consolidation so it didn't feel like I was doing like business. It was a pretty easy set up with them and then getting you know like everything squared away and uploading documents and stuff like that is has been pretty easy.

3 years ago

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Robert

It has been difficult getting my documents uploaded because I had to take pictures and it was difficult from the phone. Americor didn't come with a bunch of nonsense like other companies. They were very clear and I don''t have to be on hold for a long time and they answered my questions without a lot of complication. It was fast and efficient and they simplify it.

3 years ago

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Kenneth

They seem to have everything under control and they helped me with whatever I need. Every time I've called they will answer all my questions and give me explicit information what I need to know and so very very helpful and very sweet when I talk to them. It has been very helpful, very informative and Vanessa was the one that got me taken care of and she was very very sweet and very knowledgeable and so all the other people I've talked to were very helpful as well.

3 years ago

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Patricia

It's been really good so far in terms of organization and making sure that I feel comfortable with the company. If I got a call I didn't need to get, because I ended up getting a call back within 5 minutes of having a call already done, they were able to pull up on file that they'd already contacted me for the same issue and were able to resolve it.

3 years ago

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Steven Gaitan Stockton, CA

I was treated with respect when I spoke to a person from Americor about my being in debt. They really understood my situation and told me they were here to help me. That's the way it's been to this present day. From day one I've been freed up in my mind not to think about my debt. Americor has worked with my creditors to make payment agreements and I've been making my monthly payments and thats the way it's been.

3 years ago

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Crystal

Customer service made us feel at ease and gave us the proper information we needed. We felt excited we were going to get taken care of. We've already recommended it twice. The experience so far has been very valuable and very knowledgeable and it gives us a sense of relief knowing that we're getting the best care for our financial needs. I would tell people to go with Americor. They are the company that has made us feel the most safe.

3 years ago

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Green

Everything has been great so far. They got back to me right away when I had a question. They helped me save money. I have recommended them to a friend already. I actually have had a great experience, they have helped me a lot because I had a lot of debt and they are helping me get out of that a lot quicker so I'm excited. I would definitely tell other people to go with you because they will get help quick. I don't have any negative feedback.

3 years ago

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Viviana

I got all the explanations. She answered all my questions and didn't leave me by myself. We went through it all together. The process is working. They are interested in helping me and making sure I am taken care of. They were straightforward with me. I would recommend them. Experience has been very good. They understand what I've been going through. My experience with the person that was helping me was very good. I can communicate with her and she helps me.

3 years ago

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Quantavious

The customer service representative followed up and used his personal experience to relate to me. He was overall a good guy and made sure everything was good. They are always calling to check on the process. They have kept close contact. I would advise people to go to americor because they were really professional. They use their own life to help you get a better understanding of how it works and how it will benefit me in the future.

3 years ago

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Sharon

I'm new with them and haven't really had a whole lot of experience. They are very courteous and when I have questions they answer them. When I first started to call them I thought that it was a loan they give you to pay your debt and then you pay them back but it's more of they consolidate everything but they negotiate with your debtors to get that thing down like fifty percent. When I first went into the program I did not realize that but now I do and it's all right.

3 years ago

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Dr. Timothy P. Beck Fuquay-Varina, NC

I am a newcomer to the program so I can't rate the performance of the program just yet. However, Sasha B is by far the nicest person I've spoken to in a very long time. She's polite, friendly and knowledgeable. She's a true delight. If nothing else works with the program for me, I can still consider my interaction with Sasha to be a great experience. Thank you.

3 years ago

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Gavin Hintze Bethpage, NY

Settled all of my debt. Answered any questions I had. The settlements happened faster than I thought. I was so overwhelmed with multiple loans, and couldn't pay them. With AMERICOR negotiating the settlements, and then me getting the CREDIT9 loan to pay off the rest- it was such a relief. Hopefully my credit starts to build back up again. I would've have been able to get back on top without AMERICOR.

3 years ago

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Krisshunn

I am very appreciative because I don't feel like I was pushed. They were not pushy and I didn't feel like I had to go with them. They explained the benefits in detail and I was very comfortable in my conversation with them. They have been very attentive. I have not had to call and ask for update from their customer service. They're very polite, extremely professional and I don't feel like I'm chasing them to find out what's going on with my account or with the program.

3 years ago

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Dacey

They are reliable and trustworthy. Communication was available all the time through email or phone or whatever I needed to do. I always had accessibility to my account to see what's going on. When I was nervous about it they were very friendly and explained everything multiple times so that I can understand how they would go about the process in a very clear manner. Just really helpful and kind and encouraging. It was straight to the point.

3 years ago

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Wanda

I'm happy with Americor and I know everyone else would be too. I was able to be comfortable and the representative made me feel comfortable with every answer they can get. I had so many questions and he was very knowledgeable and patient with me. I felt comfortable speaking to him. I didn't feel any pressure and it was very pleasant. I was never confused and I feel relief since I signed up.

3 years ago

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Mark Sessions San Angelo, TX

The representative went over the process of how the program worked. It was easy to get started; but at first I had my doubts because of all the letters I was getting from my accounts. The rep kept reminding me not to give up and just keep paying the monthly payment. After about 3 months I was approved for a loan to pay off my debt within 2 1/2 years. I'm glad I didn't give up.

3 years ago

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Jose

Definitely consider Americor, everything was handled easily online and they are very good about being in contact with the customers so they updated me every single part of the way and explained any questions in detail and they just made the whole process simple. They made it so I don't have to worry about collections or anything when it came to any of the accounts that they settled so I feel a sense of relief.

3 years ago

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Laura

They've been great, very helpful, polite, pleasant, and informational. They explained the process really very clearly to me and keeps sending me updates and are just very informative. They are very clear on the expectations of what was going to happen, just confident and comfortable with the process. I would suggest Americor for sure. I really appreciate their assistance.

3 years ago

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Stephan

I had a different company reach out to me to try and find me a loan and they redirected me to americor for debt consolidation and I forget the agent's name but he was very descriptive with everything nature that I wasn't in the dark on any information so I really appreciated him. He made sure it was detailed and that I understood what he was saying.

3 years ago

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Jonathan

The client portal is very easy to navigate and very easy to understand. I like it better than a lot of other portals that I've used in the past. Everybody's been very responsive when I had questions, things have been very thoroughly explained to me and I feel like I I truly understand what's going on in the process. The customer service has been excellent. The experience so far has been very positive.

3 years ago

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Angela

If you are in dire need of help please go to Americor.They could answer any questions that I had, or anything I was concerned about and they helped me out a lot.They are a great company, I don't know what I would have done if they hadn't approached me. They actually saved me from a lot of finance that I really couldn't afford. I appreciate them very much.

3 years ago

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Niuller

I think they're doing a great job. You've got a pretty good chance of getting out of debt really quick if you settle the problem with Americor. They've been responding to the questions and they've been very helpful on everything and their process has been really quick and it's impressive the way they process everything. It was a pretty good experience and very helpful and they've been doing everything that they said so I got a really good experience with them.

3 years ago

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Sallie

They've never not answered the questions for me. Super nice. The first guy I was assigned to never called me back for my scheduled appointment so I called in and got another gentleman, his name is Jessie, and he was completely sweet and helped me every step of the way, answered all my questions even though I asked numerous times. Jessie has been good. They're always in contact with me.

3 years ago

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Matthew

I would refer people to Americor if they were in a jam. In the next year, I'll be in better shape financially. I was pleased with the the very first agent, Mr. Mark I. He was up front and he wanted to help me. I was kind of hesitant about the whole thing, and he explained to me that how much money I can I can save per month. And I signed up with them because I needed help. I've only been with them for about 3 weeks, and they already made a negotiation with one creditors. I was very surprised about that.

3 years ago

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Aaron

It was always easy to get a hold of somebody and they always explain everything going on. It was going to take over a year to get everything settled and it was going to cost a certain price and I paid a little bit more and it actually came in eight months and then the price was reduced. They used some of my money to pay off one of the cards that I had been paying rather than put that in the financing so they got it settled quickly. I got what I was expecting. They work good for me.

3 years ago

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Tamekia

So far, things have been good. Initially, I called to request a loan for debt consolidation, but instead of the loan I just enrolled in the debt consolidation program. It's helping me - it's really giving me some financial relief. The lady I've been communicating with, she was very patient and explained everything to me very nicely and professionally.

3 years ago

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Anonymous

I have no reason not to trust them, everything that they led me to believe was going to happen has happened as expected. The agent that I worked with, I think his name is Brad, was super helpful and stayed in contacted with me to keep me updated. They made me feel very comfortable and they were very understanding. Everything went great for me personally.

3 years ago

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Priscila

I just started, so I haven't really had to do much yet. Money comes out of my account automatically. They worked with me to help me spread payments out through the month, so he helped me a lot. I really appreciated that. They have the ability to work with other companies and I would definitely recommend it. The person I worked with was really helpful, he explained things really well and made sure to let me know that he was available to me whenever I needed anything as far as having any questions along the way.

3 years ago

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Ruy Carpenter Sebastopol, CA

I think overall Americor has been very professional and courteous with me, and have gone above and beyond to answer questions and provide useful information. The reason I am rating them a 4 instead of a 5 has more to do with the whole industry and process of debt consolidation, because I feel like I had to really press and ask difficult questions to get the full picture. Fundamentally, you are transferring debt from one place to another, and at the end of the day I am not saving nearly as much as it sounded like I would be in the orientation. If I had the means to pay the debt off quicker I would save more, but staying steady with payments essentially leaves me paying about $1000 less on a $20,000 debt.

3 years ago

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Anonymous

They were really attentive because when they would call and it came up as spam, so I wouldn't answer it and then they would send you a text that they were trying to call you, so then I would answer because I know it wasn't spam. It's been awesome because I recently went through a divorce and got the credit cards so they helped me do all that. Don't be embarrassed just do it. We all want to pay our bills but sometimes you get stuck.

3 years ago

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ZaldyA_0119Ort .

They provided me way more information than I've heard from other people. It's nice that they have a platform to log in and kind of see what's going on. I think americor does a good job of training their employees. Pretty much everything that the gentleman said would happen has happened so far, there's been no surprises. I pretty much know what to expect and so far things are going well.

3 years ago

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Barbara

They explained things well to me before I signed a contract with them. They answered any questions I had right away and were more than happy to answer them, no matter how big or small the question was. They always called back within minutes if they missed my call the first time. They did everything to help me understand what I was getting into. I recommended them. My one concern is that they should make sure the customer knows when the money is coming out so that they understand and aren't surprised at any point.

3 years ago

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Jacqueline

Any time I had a question I was able to get a hold of someone and they were able to answer my questions and they thoroughly explained the process and what was going on. I look up to Americor. I've actually already recommended them to a couple of friend. They have good customer service. Like I said, any time I had a question or any time I needed to call I was able to get through or someone would call me back right away and answer my questions.

3 years ago

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Anonymous

The representative that I spoke with explained everything and let me know how everything worked. If I have any questions I'm able to call to speak to someone, and they're always available. Everything that they told me was accurate, I don't feel like I was misled. Overall I would say that they've been super easy to work with and I would definitely recommend them.The person that I dealt with was really easy to work with, really friendly, understanding, and explained the whole process in a concise manner.

3 years ago

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Joseph

They have a nice website and app. The process takes quite a few months from what I've seen. We just had a little glitch with their automatic calling system there were they kept calling me every couple hours there for a week and I already talked to the person for my welcome on board meeting there so that was a little annoying but otherwise so pleasant overall. The process was super easy, the gentleman that I worked with to get on boarded was very pleasant, knowledgeable, and explain everything out according to how they operate everything. He never made me feel embarrassed or anything and just walked me through everything and it was nice to fully understand the comprehensive service they offer.

3 years ago

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Jon Colvin Albertville, MN

I would say americor is a good company. It hasn't been done yet completely, but I've got plenty of information on it now and I'm watching what's going on. They're sending me emails and keeping me informed. Mike started me with the program and he is still talking with me about things. He's very, very knowledgeable about it and helps me understand what's going on and what I should do. He was very helpful.

3 years ago