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Americor

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9.2

Overall Score

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Kayla Minton

This process has been amazing but stressful all at the same time!! Yes you have to follow the process, yes your credit takes a big hit but they work hard hand and in hand with the creditors to get the best settlement they can for you!! Just you can’t get discouraged by your credit even if something big happens like having to buy a new car like I did and kept getting denied but I could a another way that I didn’t want to do but I had to just lucky I had that stash for hard times and I know not everyone has that!! Just believe and have faith in God and the process and everything will work out in the end!!

6 months ago

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Carlos Corpus Christi, TX

From start to finish the experience with this company and staff was great and life changing, literally. Everything that was said and explained happened just as such. I am truly grateful that I crossed paths with this company. The staff was amazing, passionate, knowledgeable, professional but foremost talking in such a way that everything they said was easily understood not one question went unanswered. All that was said came to pass. As a matter a fact it happened sooner than was anticipated. Thank you Americor. Thank you to the wonderful staff at Americor it’s you guys behind the front lines that make all this possible. Just want to say that I am on my way to a debt free life. Thank you all and God bless you all!!🙏🙏🙏

7 months ago Edited January 23, 2024

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to continue assisting you throughout your journey to financial freedom. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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NB

I was very skeptical about doing this, however Mathew Rainwater put my husband a myself at ease. We are excited for this new chapter

1 day ago

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Sharon Lopes-Harris

Just got another settlement offer 2 of 4 two more to go. so far so good. not happy about losing my perfect payment history. But this is better than Bankruptcy.

2 days ago

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J Gard

They were on the phone with me what seemed like forever but it wasn't that long and they me all set up to start the process of debt settlement.

3 days ago

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Danaee Isaac

Great company abd they communicate constantly. You never have to worry about where you stand, everyone is friendly, I am very satisfied.

4 days ago

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Dennis Hylton

So far the welcome and introduction to the process and what to expect with the communication has been welcoming and informative.

4 days ago

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Amy Rutschmann

Americor keeps you up to date on what is going on with your accounts. They are true to their word with every step of the way

4 days ago

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Gustavo Porras

The representative was extremly knowledgeable about every single piece of information about the whole program and explained everything perfectly.

4 days ago

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MaKayla Jellema

I love that they helped me get out of debt and settle my accounts for less than I owed! Couldn’t have done it without them!

4 days ago

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Jamie D Craft

Very pleased with the process. Customer service is top notch, always pleasant. willing to listen and resolve issues. I enjoy talking with them

6 days ago

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Linda Campbell

Very happy with the service I am receiving. Bills are getting paid off. Credit score is much better all ready. I am so thankful.

6 days ago

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Thomas Smith

Quick resolution of issues. Excellent communication. Very dedicated professional folks there to help resolve my problems.

1 week ago

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Marie hurley

This company gives me piece of mind they are doing a great job the only thing is when I download a document it would be nice if would let you know on the app if it’s added

1 week ago

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Rudolph Ward

It's been a great journey letting Americor handle all of my financial issues to help me get things straight and back on track they're doing a great job.

1 week ago

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Keith Gibson

The young man who helped us, Ryan M, was so helpful and walked us through the process with ease. He really made this whole experience a sincere pleasure. Thanks, Ryan!!!

1 week ago

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Chanel Drake

It's too soon to really rate because I just started. But I like the fact how helpful they are and how confident I am in them to help me get out of debt.

1 week ago

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Patricia Ann Jimenez

I entered into the program a few months ago. The team has been super supportive, response time has been amazing. I look forward to them helping me on my journey to success.

1 week ago

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Karla B

I like the fact that my accounts are settled quickly. I don’t like that when I have an offer it tells me to approve through the app as soon as possible but there isn’t anything to approve available for a few days.

1 week ago

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Courtney West

Americor helped me get out of debt when my company outsourced my job and I was laid off and struggled to pay back my debts. I had my accounts settled within 3 years

1 week ago

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Stacie Endicott

This company helps with negotiating however keeps you in debt by making small payments to creditors to keep you in the program longer to make money off the interest of the loans. When you call to inquire about specific questions you get the same questions and they say a manager is never available to help. They waited to negotiate my last card to get me to proceed with their credit9 program which did pay off the remaining 2 loans and that is when they negotiated my last card but then I was set into a new loan contract for 30 more months of lower payments so more money can be made off interest. I paid all my payments and they were paid on time. There is no excuse for 10$ payments with a 5$ bank fee per month being made to more than one creditor when I was paying 911.44/MO. I called and emailed several times to have this corrected and was given numerous excuses as to why the payment could not be increased to a more feasible number especially when paying a 5$ bank charge each time a payment is made. Will not recommend!

1 week ago

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Reply from Americor

Thank you for taking the time to share your experience with us. We regret to hear that you were not satisfied with our service and that your experience did not meet your expectations. We take your feedback seriously and want to understand the issues you encountered regarding the size of payments, the bank fees, and your concerns about our program.

Your feedback is valuable to us, and we would like to investigate your case further to address your concerns. Please reach out to us directly at [email protected] at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We apologize for any inconvenience you experienced and look forward to the opportunity to work with you to resolve these issues. Thank you again for bringing this to our attention, and we hope to hear from you soon.

Kind regards,
Americor

Apr. 19th, 2024

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Shelby Robson

The ease of registering the constant contact and the availability for contact. My stress has been greatly reduced and I definitely think it’s y’all at americore

1 week ago

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Ann Ebata

Life savers Laura was so patient and thorough with this entire process! She help us feel comfortable and confident about our debt and how to over come it so grateful ☺️

1 week ago

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Cynthia Burnett

So far so good. 😊 Less than a month in an have accepted my first settlement offer! 59% savings plus the interest. Fingers crossed 🤞 for the rest to go smooth.

1 week ago

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Starla

She’s very knowledgeable and she took her time to explain to me what was going on it made it so much easier to understand

1 month ago

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MANUEL RAMIREZ

So far the service has been excellent, very courteous staff who know how to explain step by step everything necessary to easily understand the entire process. Congratulations.

2 weeks ago

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Paula Clinton

I have just signed up for this service and so far I am satisfied with how I was treated on the phone and how thorough Kayden was in relaying all the information and answering all my questions.

2 weeks ago

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Rosemary Arguello

Americore is awesome! They helped me with my debt and helped fix my credit score big time. 10 months in debt recovery and Its already a huge difference. Thank you Americor for helping me.

2 weeks ago

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Gina White

I appreciate the honesty of the consultant, Ari. I feel hopeful, where previously, I was feeling hopeless... I'm looking forward to the challenge of resolving my credit issues.

2 weeks ago

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Art Liebsch

The people of Americor have helped me out a lot. Everything I’ve been told would happen, from day, has been working out. The customer service that I have received has been great!

2 weeks ago

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Melissa Markel

The person was very nice. To have my debt to be paid off in 3 yrs and my credit score goes up made me happy. My debt will be gone. They made sure that I could afford it before proceeding.

2 weeks ago

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Eddie Garcia

Professionalism is unmatched. Received a call from a representative giving me good news of a settlement agreement with one of my creditors. Details were explained and my questions answered.

2 weeks ago

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Norma Simmons

They are very responsive every time I contact them. They’ve been able to answer all my questions, and I trust them to make the best decisions on all interactions they complete for me.

2 weeks ago

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Steven Regensburger

my loan officer/interpreter, Brian was absolutely great at handling my application and explaining to me how the debt consolidation works. I'm glad I had him as my loan advisor. Give him a raise!

2 weeks ago

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Jeremy Towsley

Love the customer service. Very personal, professional, and incredibly knowledgeable. Definitely experts in this field. I can’t say more how much I appreciate this company!

2 weeks ago

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Betty Tavenner

I was on the phone for over an hour being informed and directed as to how Americor will be able to help me get out of debt. I feel there is light at the end of my dark tunnel. I understand it won’t be an overnight but I look forward to checking the process on my portal. Thank you Americor for giving me the chance get my debt in order

3 weeks ago

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Marta Leavins

Americor, is a too notch company. There employees are so knowledgeable, understanding and helpful! We recommend them to anyone that needs help with debt. Thanks again, Americor!!

3 weeks ago

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Ronald Proudfoot

I enjoyed how easy it was to fill out the forms and if I had any problems that's all I had to do was call Americorps and they help me out 100%. So so far so good I am enjoying it

3 weeks ago

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Jerry Howe

Erica was super helpful and very polite! She helped get the process going fast and explained everything to my liking! If you're looking for help getting out of debt I recommend them !

3 weeks ago

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Ryan Burgess

My representative Sydney was so kind and helpful in explaining the process and my options for paying off my debt. I'm looking forward to finishing the program and have a fresh start in my financial life.

3 weeks ago

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Kelly McKinnon

I deeply appreciate the kind support and clear understanding of how debt resolution works. Thank you for helping me understand as well as take a huge weight off my shoulders.

3 weeks ago

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Deloris G. Foster

Communication was detailed and explained, questions answered. I just signed with them so I hope to be helped as they say they will. No negative ratings have I seen just great reviews!

3 weeks ago

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Tony Bergman

Too "hard" sell, had to change things twice to get it right, but they did get it done.. Instead of doing what I suggested, they pushed it through and then I had to all but "fight" to get it right. Waiting to see if it gets done according to the way they say it will. I am going to yell so LOUDLY if they don't get it right. we will see.

3 weeks ago

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Sheri Hogan

They all explained things completely, and asked repeatedly if I had any questions. They gave me different ways to contact them if I have any problems or questions in the future.

3 weeks ago

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Clyde London-Davis

Abigayle G. was super helpful, she helped me to get a clear understanding of the process. She was transparent about the pros and cons and reassured me of the benefits in the long term.

3 weeks ago

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Alexander Hanewich

Very responsive to your calls and needs. Anyone I have spoke with were knowledged and polite. It's a bit of a long process on the phone when you first get involved is my only unsatisfied feeling. Not everyone has that kind of time to be on the phone, nor the service sometimes.

3 weeks ago

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Virginia Sprague

Americor is very quick to let me know when they have been able to work it out with one of my creditors to go on a payment plan with me, lower payments and stop interest accumulation. I appreciate everything they are doing.

3 weeks ago

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William Barron

I reached out to AmeriCore, after seeing an advertisement on Facebook. While struggling with my my finances, AmeriCore promised, within a short period of time, I can be debt free, and advised my credit scores would drop but after a year, I should see a major increase in my scores. Three of my four creditors were paid after 10 months (max debt of these three were approximately $1800). The biggest debt was $12000. After 7 months not paying this debt (AmeriCore advised not to converse with any debtors), the creditor sent me a settlement request to me reducing amount owed to $4600. This was sent to AmeriCore, I called to make sure it was received by them, as it was, but they advised me I did not have enough money in my account to negotiate any terms. I asked if I need to respond to creditor, AmeriCore told me “not to respond, as AmeriCore will wait until it goes to collections or to the creditors’ lawyers, in which AmeriCore lawyers will try and negotiate then, maybe to even a lower amount”. Again, I was “advised to do nothing”, that AmeriCore has everything under control. Fast forward to 01/2024, the creditor hired a lawyer and is now suing me for full amount of $12000+. AmeriCore’s response? Sorry but their lawyers will only negotiate no lower than 75% of full amount, which is same amount owed to begin with. The settlement offer of $4600 is no longer in play. AmeriCore’s negotiators only apologized and said that their credit department has me approved me to finance the amount requested by the lawyers, and my only option is to accept, or go to court and pay settlement plus lawyer fees. I unfortunately had to accept, and once Credit 9 sent me my loan paperwork, they wound up financing over $13000 at 28% interest, paying twice the amount I was paying to the original creditor! I tried to speak to AmeriCore for help, seeing how I had an offer in September for $4600 but was told to wait by AmeriCore until it goes to collections. No help was offered, other than apologizing for their error for not accepting the settlement offered. Even though “not enough money was in my account”, I could have accepted the $4600 offer, made payment arrangements myself, and I would not be stuck in this predicament I am in now. Long story short? If you are under AmeriCores guidelines and then f you can do something on your own, don’t wait for them to help I am NOT happy with my full service with AmeriCore, only the original first three settlements. The biggest debt wound up making my financial hardship even worse. With all this said, I cannot, will not recommend AmeriCore to anyone that is in dire need of help. They take your money, but doesn’t help when needed. My facts in this case is verified and as always stated, every conversation is recorded!

3 weeks ago

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Reply from Americor

We're truly sorry to hear about your disappointing experience with our company. It's disheartening to learn that our services did not meet your expectations, and we sincerely apologize for any frustration or inconvenience this has caused you.

We take your feedback very seriously, and we understand the importance of providing transparent and effective debt relief solutions to our clients. We deeply regret any misunderstandings or miscommunications that may have occurred during your time with us.

We acknowledge the challenges you faced with the handling of your largest debt and the subsequent legal proceedings. While we aim to provide comprehensive support to all of our clients, it's clear that we fell short in this instance, and for that, we apologize.

Please know that we are actively reviewing our processes and communication channels to ensure that we provide better guidance and support to our clients in similar situations. Your feedback will serve as an important learning opportunity for us as we strive to improve our services.

If you would like to discuss your concerns further or if there's anything specific we can do to address your issues, please don't hesitate to reach out to us directly at [email protected]. We're here to listen, learn, and work towards a resolution that meets your needs.

Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction and trust are of utmost importance to us, and we remain committed to making the necessary improvements to better serve you and our clients in the future.

Best regards,
Americor

Apr. 3rd, 2024

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Anthony Stovall

Totally satisfied✅ Out of 8 accounts starting in Sep 2023, 1st deposit I only have 4 left. Thanks Americor this is amazing. The staff has most definitely been working on my behalf. Appreciate you all.

3 weeks ago

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Barbara Elliott

Everyone is there to help me on this journey through uncharted territory! I’m scared and hopeful but moving ahead with this option. I am hoping for a great outcome as being buried in debt is awful!

4 weeks ago