Americor

Name: Americor
Rating: 4.7

4.7

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7,652 User Reviews

8.4

Overall Score

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1-(949) 606-0075

4.7

star star star star star_half

7,652 User Reviews

8.4

Overall Score

1-(949) 606-0075

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The Good

The Bad

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Company Details

Lowest Cost

% of enrolled debt

Minimum Debt Requirement

$7, 500

Is Nonprofit

Time in Business

16 Years

Company Headquarters

18200 Von Karman Ave 6th floor, Irvine, CA 92612

Number of Reviews 7,652

info Source of Information

Message from

Americor

Americor is a next-generation finance technology company that uses a proprietary online platform designed to provide debt relief to our clients, allowing them to restructure their unsecured debt payments, pay only a fraction of the debt they owe, and become debt-free faster than they ever thought was possible.

We provide debt relief for those overburdened with unsecured debt including credit cards, personal loans, and medical bills.

Additionally, we offer debt consolidation loans through our partner Credit9. If you don’t qualify for a consolidation loan, we offer debt resolution services through our Americor Advantage debt resolution program, which can lower your monthly debt payments, reduce your total amount of debt, and eliminate thousands of dollars worth of long-term interest fees.

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

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Author: Kaitlyn Short

LAST UPDATED: March 7th, 2025

Americor is a debt relief company based in Irvine, California. The company has relieved more than $2 billion of debt. Its more than 400 employees provide debt settlement services to borrowers with at least $3,500 of debt.

Americor offers a debt settlement program in which clients submit their information, consult with the company, and apply for a program. Then, the company assigns you a negotiator who works to settle your debts with your creditor or creditors, typically for 55 to 65 percent of the original enrolled balance.

Like most debt relief companies, Americor works with unsecured debt such as credit card debt or sometimes personal loan debt. If you have significant secured debt, such as mortgage or car loan debt, a debt relief company is probably not going to be able to help you.

Read on for more features about the company, or scroll to the bottom to find verified Americor reviews.

Video Customer Reviews

Stacy Darville

26 Apr 2024

Stacy Davis

29 Apr 2024

Lynnshirley57

08 May 2024

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The Good

Comprehensive Debt Services
Simple Process
No Upfront Fees
Accreditations
Americor Reviews

Comprehensive Debt Services

Americor’s debt relief program helps with common creditors, banks, and delinquencies including, but not limited to, credit card debt, payday loans, medical debt, private student loans, lines of credit (LOCs), and personal business debts.

While the services outlined above are typically offered by most debt relief companies, Americor sets itself apart by also offering debt relief programs for auto repossessions, mortgage debt, tax debt, and cellular debt.

Simple Process

Americor offers a simple path to debt relief. You submit how much debt you have and the company provides you with available debt relief options.

Then, the company helps you apply for the right debt relief plan, and if accepted, you are enrolled and assigned a negotiator that will work to settle your debts with your creditors. Typically, negotiators are able to settle for 50–60 percent of the original balance.

After you have completed the program, you work to pay off your remaining, lower debts, and ultimately achieve a debt-free life.

No Upfront Fees

Like many other reputable debt settlement companies, Americor doesn’t charge customers for its services until after it has settled their debt. This is a feature you should always look for in a debt relief company, and you shouldn't trust a company that does not offer a free consultation.

Accreditations

Americor has been certified by the American Fair Credit Council, the International Association of Professional Debt Arbitrators, and the Receivables Management Association.

The American Fair Credit Council is a consumer advocate group and the leading debt settlement company association. Certification by the American Fair Credit Council signifies adherence to a strict code of conduct, regulatory guidelines, and industry best practices. Additionally, all American Fair Credit Council members agree to not charge customers until after successfully negotiating their debt.

The International Association of Professional Debt Arbitrators’ certification communicates that a debt settlement company is committed to a high level of training and certification.

Companies that are certified by the Receivables Management Association must pass the association’s background check and adhere to industry best practices.

Americor Reviews

On BestCompany.com, 85 percent of Americor reviews are 4 or 5 stars. Satisfied customers frequently highlight the following about their experience with the company:

Stress-free process
Ease of tracking progress through email notifications and the Americor app
Courteous and knowledgeable company representatives — many customers remark how the reps they worked with helped them feel calm and comfortable, in addition to answering their questions and concerns.

It is worth noting that Americor has a near perfect score among clients in the service category. This bodes well for those considering working with the company. One Americor review mentions that the company is "always there" and calling back. General consensus among Americor reviews is that the company excels in customer service.

However, some customers mention receiving notifications from creditors and bill collectors after starting service with Americor, which can cause stress or concern. However, results of debt relief service aren’t typically immediate, and receiving such notifications are not necessarily an indication that your service isn’t working.

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The Bad

Limited Services

Limited Services

While some debt relief companies offer multiple kinds of services, Americor appears to offer only debt settlement services, and not debt consolidation or credit counseling. This limits what the company can do for you but could also mean that Americor is more specialized in debt settlement than other companies that try to handle a variety of financial issues under one roof.

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The Bottom Line

Americor offers debt settlement services in 34 states from its headquarters in Irvine, California.

The debt relief company has numerous certifications, which speak to the company’s commitment to ongoing training, adherence to industry best practices, and compliance with regulatory guidelines. For example, Americor’s certification through the American Fair Credit Council means the company does not charge for its services in advance. Thus, Americor customers can rest assured that they won’t be charged unless and until the company successfully settles their debt.

Americor primarily offers debt settlement services. However, additional services, such as debt consolidation or credit counseling, are available to those who have been enrolled in a debt relief program for some time.

To learn more about specific programs and pricing, it is best to contact Americor directly to find out whether the company is a good fit for you and your financial needs.

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We'll Introduce You!

Call our recommended rep over at Americor below.

1-(949) 606-0075

Or you can visit Americor's website.

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Americor Frequently Asked Questions

Will I owe taxes on the amount of debt that is forgiven through a successful negotiation?

Some creditors may issue a 1099c for the amount of debt forgiven over $600. If this occurs, you may be able to file form 982 with your income tax return to offset any tax liability. To learn more about the impact of cancelled debt and how to offset potential tax liability, read publication 4681 on the IRS website.

Will I be able to enroll all of my debts in Americor's program?

No. The program focuses on unsecured debt like credit cards, medical bills, and personal loans. Loans that are secured by collateral such as your home or an automobile do not qualify for our program.

Can I negotiate my own debts?

The short answer is yes. It is possible for you to contact your creditors directly and negotiate your own debts. However, Americor negotiators have years of experience and direct relationships with creditors and collection agencies. Unless you are a skilled negotiator and extremely knowledgeable about the credit and collection industry, you may not be able to negotiate agreements as favorable as the ones Americor negotiators may reach on your behalf.

Who is holding the funds I save each month? 

By law, all debt resolution providers are required to use an independent third-party payment processor to hold consumer funds while the consumer is enrolled in a debt resolution program. After enrolling in Americor's debt resolution program, the company will assist you in setting up a savings account with a licensed, third-party payment processor who will hold your savings funds and distribute all negotiated payments to your creditors in a timely manner. You are the owner of this account and you control all of the funds deposited and debited from the account.

Does a debt resolution program help repair my credit once I have completed the program?

No. Americor is not a credit repair company, and it does not offer credit repair services. However, negative items remain on your credit report for up to 84 months (7 years), so the sooner you are able to resolve your debts, the sooner you will be able to rebuild your credit with new credit accounts and timely payments.

Does a debt resolution program affect my credit score?

If you do not make timely minimum payments each month, or if you allow your credit cards to go into a charge-off status after six months of no payment, your credit score will be negatively impacted. This is true whether you enroll in a debt resolution program or not. The sooner you are able to resolve your delinquent accounts or negotiate a repayment plan for less than you owe, the sooner negative items will begin to not be factored into your credit score and the sooner you will be able to begin to rebuild your credit.

How long does it take to complete a debt resolution program?

While each person’s situation is unique, and it is dependent on how much debt you enroll and how fast you can save, Americor clients are typically able to complete a debt resolution program in 24 to 48 months.

How long does it take before I typically see results?

Clients typically see their first account resolved in four to seven months.

Can Americor guarantee all of my debts will be successfully negotiated through its program?

Americor will not enroll a creditor that the company has not successfully negotiated with. Part of the enrollment process is to determine which of your creditors Americor can and can not enroll. Americor has been successful negotiating debts by most all credit card companies since 2009.

How are fees charged and paid in a debt resolution program?

Americor never charges a fee until it is able to successfully resolve one of your accounts. When the company receives an offer from one of your creditors, it will submit a written agreement to you for your review and approval. Americor's fees are then paid on a prorated basis once the settlement payment is made.

What people are saying on Google

Alexandra Pilcher

23 hours ago

star star star star star

A Debt Consultant reach out to me quickly when I showed interest. Which was a good sign for me. After the Debt Consultant explained the program to me. I immediately became a client. The consultant, showed great enthusiasm in helping achieve my goal in becoming debt free, at first. However, after the initial phone call. The consultant showed little to no interest in contacting me when I had more questions. Which left me doubting my decision in becoming a client. I reached the decision to cancel my membership. And wanted to look elsewhere. When I called Americor to cancel. This very understanding and apologetic Client Relations Specialist was very sympathetic. Her name is Neyva Arias. Her sympathetic ear was genuine. Instead of trying to convince me stay. She asked me why I wanted to cancel? Since I was fairly new to the program. After explaining to her, how dissatisfied I felt with the Debt Consultant. Neyva asked if she could help me instead. Because of her genuine interest. I agreed in letting her help me. She then thoroughly explained the program. And listened to all of my concerns and questions. And made sure I was clear about what Americor was all about and how they could improve my financial situation. I did not feel rushed when speaking with Neyva. After a while I felt like I was talking to a friend. Before ending our call. I had a question that had come to mind. I had asked, “Does Americor have a budgeting tool that I could use?” She honestly did not know. Instead of ending our call with that. She immediately became determined in finding out the answer. Because it also caught her curiosity. She was 10 minutes into searching for an answer. Which had already been a long conversation between us by then. After a while she sadly concluded that Americor did not have a budget tool. But thought that it was something worth mentioning to be added. I cannot express enough how incredibly genuine and patient Neyva was in helping me. Not many people left in this world like her. If I could only speak with her throughout the program. I would be completely thrilled and confident that I made the right choice to stay with Americor. What an amazing and authentic woman. Thank you Neyva for insuring me that not all humanity is lost. You’re a rare gem!!

John Harlow

2 months ago

star star star star star

I got into trouble with about $20,000 in debt. Americorps was great in handling my case. They were very clear and what was going to happen. Now I'm debt free and I have my credit score back to $750. Very proud of that. Thank you Americorps. I give you five stars

J M

6 months ago

star star star star star

I was a bit suspicious of debt reduction services, but the process is working. My credit has taken a bit of a hit as Americor arranges the settlements of my debts, but once they're paid off, my credit will rebound so I can build it correctly from scratch.

Johnny Chenoweth

1 year ago

star star star star star

I am not happy with Americor I thought they were going to pay off my previous loan. And they didn’t I was making monthly payments to Americor For seven months and kept getting nasty notices from my previous lender with collection threats. my credit score went down from 800 to 600 they never paid a dime to my previous lender. They said they were still negotiating. I do not recommend them to anyone to get out of debt.

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User Reviews

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4.7

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7,657 Reviews

Review Breakdown

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79%

4 grade

11%

3 grade

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Derek

Scam scam scam!!!!! Don’t use them you’ll regret it. Prior to Americor I had money on my credit cards and a 700 credit score. Not even 1 year into the contract and I have low 500’s credit score, I’m currently being sued by one of the credit card companies and I still have money on my credit cards. You would think that if you got sued by one of the credit card companies that Americor is supposed to be handling that they would take care of it but you are mistaken. They actually advised me to talk to a lawyer. Well I am, I’m sueing americor. If you’re considering Americor, just claim bankruptcy, it will save you a lot of headaches.

4 months ago

Reply from Americor

Dear Derek,

Thank you for sharing your experience. We deeply regret that our program has not met your expectations and that you are facing these challenges. We understand how stressful this situation must be and sincerely apologize for any distress this has caused.

Our goal is to help our clients achieve financial relief, and it’s concerning to hear about your dissatisfaction. We want to understand what happened and address your concerns fully. Please reach out to us at officeofthepresident@americor.com so we can review your account and work towards a resolution.

We value your feedback and would like the opportunity to assist you further.

Sincerely,
Americor

Dec. 23rd, 2024

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Earl Hinson Akron, OH

Stay away from Americor they don't have your best interest at heart only there own,it's about making them money under the disguise of supposedly helping you get debt,they have hidden fees which they don't up front and they don't return phone calls,they making you feel like they are on your side but they are not, specifically if they put you in touch with their loan company Credit9, you will end up paying more money with there 27% interest rate on there loans which means you will be paying more money then if you where to just pay your creditors on your own take it from me I owned over $17,000 to my creditors and with their 27% interest rate I'll end up paying over $32,000 for the next 60 months,so please don't get involved with either company stay away

2 years ago Edited January 10, 2024

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Jason Brooks Beacon, NY

In the beginning things were going good, my rep Chris was very knowledgeable and helpful. Once I reviewed the documents, I realized I could probably handle things myself instead of using americor at this time. So I submitted my cancellation request and I received a call from Chris the same sales rep but this time he was definitely rude, he felt like this was a personal shot at him that I wanted to cancel my agreement, very argumentative and defensive. He was over talking me wouldn't let me speak just overall trashy, unpleasant, and unprofessional performance. At the time I was at working myself and we were slammed, and for me to step away to even answer the phone call was already me being nice because me and him spoke, but if I know it was going to be a disrespectful aggressive person on the other side of the phone I would've proceeded with working. In the beginning I wanted to try americor maybe later in the year if my new plan didn't work out but now I WILL NEVER USE AMERICOR NOR WILL I EVER RECOMMEND ANYONE ELSE!

2 years ago

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Kerry L Donovan Pittsburg, CA

You are, in effect, paying off your debt in 5-7 years with ZERO savings. On, say, $100,000 owed, they negotiate your debt by half ($50,000). They charge a flat fee of 25% of what you "saved". So, $25,000. Meanwhile, companies like Discover, they LEAVE ALONE and tell you NOT TO CONTACT them.... So for 18 months, you're accumulating 30% MORE in interest AND when they finally negotiate it down and add their fee, you've paid well over what the Discover debt started with. The lump sum "Loan" they offer in the end is at a rate equivalent to the rate the credit cards were that got you into this position in the first place..... However, they open their sales pitch with "Most people just get a personal loan with a much lower interest rate and pay our loan off." So, after 2 years or more of late/delinquent payments, credit score lower than you can imagine..... What bank in their right mind is going to give you a loan. They don't tell you any of that. The other is the "Make these monthly payments for 18 months and we then give you this loan...... 18 months go by, PERFECT payment record, "Sorry, you don't qualify for the loan." So, 32 MONTHS, and I finally qualify.... So, 18 months PLUS 14 months of compounded interest...... Feels good to pay $105,000 against $100,000 owed 6 years later and no credit..

3 years ago

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Jacob Carmel, NY

Americor for me was a complete rip off I do not recommend them to anyone ever!!!! They tell you they will reduce your debt by 50% then add there 25% and then ruin your credit score and give you a consolidation loan at 25% interest so in all reality you are in the same amount or worse in debt than when you started save yourself the trouble and shop around better companies out there!

1 year ago

Reply from Americor

We're truly sorry to hear about your negative experience with Americor and the impact it had on your finances. It's disappointing to hear that the service did not meet your expectations and that you felt it was not beneficial to your financial situation.

Your feedback is important, and it helps us understand areas where we can improve. We encourage you to reach out to us at officeofthepresident@americor.com to discuss your concerns.

Thank you for sharing your feedback, and we appreciate your input as it helps us continually improve our services.

Sincerely,
Americor

Nov. 1st, 2023

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Rhodes Hialeah, FL

When I signed up with them I was very happy but I soon find out this is pure garbage, I called to ask a question and was left on hold for 39 minutes and then they hanged up on me, I tried another day and was left on hold for almost an hour until I got tired of waiting and hanged up myself, tried a 3rd time when I finally was able to speak to someone and I cancelled my account with them, I can't deal with a company that when I have a question I can't call to get answers

1 year ago

Reply from Americor

I want to sincerely apologize for the frustrating experience you've had with our customer service, and I appreciate your honest feedback. It's disheartening to hear about the difficulties you encountered when trying to get assistance and the long wait times you endured.

I completely understand your frustration, and I want to assure you that your concerns are taken seriously. I'm truly sorry for the inconvenience and disappointment you've experienced with our service.

If there's anything specific you'd like to address or if you have further concerns, please feel free to share at officeofthepresident@americor.com. Your feedback is crucial in helping us identify areas for improvement, and we are committed to making the necessary changes to enhance your experience.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Hilda

In the beginning alot of pressure was taken off me knowing Americor was helping settle my debt to where I could pay it off in what they said would be 3 yrs. When it came to the line of credit to pay off settled debt, I was taken to the cleaners. What was $18,000 debt turned into a $24,000 debt which included 23% in interest. After 8 mos of not paying my regular debt, it was too late to back down. They had me right where they wanted me. I will not recommend Americor or any debt settlement agency. I'm sure they all work the same way.

2 years ago

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Dale Anderson Brooklyn, NY

They're dishonest, bait in switch, they make it seem like they're going to help get out of debt but in reality they make your accounts go into collections and have constant unwanted calls. They don't lend you the money but they use your money and once you have enough to pay off an account in collections then that's how you begin to pay off your debt.

2 years ago

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Jennifer Asta-Ferrero Ludlow, MA

Because they lied and I have it in writing. They have done nothing that they agreed to say. And I am just finding out there's some kind of portal which nobody ever told me about. People have spoken to which by your company has been recorded they talk to me like I am ignorant. I am stopping all payments. Until you guys call me and everything is resolved.

2 years ago

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Verified Customer

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Ruben

It's been over two weeks and they have still been unable to setup my account. It's very hard to get a hold of any of their support and we keep getting emails and texts about how we need to upload documents but we can't access the system. When I call I have very unpleasant experiences with their own support. My wife is under the impression we've been scammed because they've already begun taking payments from our bank account.

2 years ago

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Verified Customer

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Mindy Bloomington, CA

I have had nothing but problems since agreeing to be with Americor. I dont feel like Americor has ever been on my side. They are more worried about receiving the funds every month then checking in on me or actually helping me with situations that have happened with certain creditors. Even paying for aid didnt help. That was a waste of money. I think it would have been a faster and easier process to file bankruptcy and start over that way instead of being dragged thru the mud and having bad anxiety everyday that someone was going to show up to my house and have me served.

3 years ago

Reply from Americor

Mindy,

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Dec. 21st, 2021

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Lewie Walton

Your company is going to make me pay over 10k than if I did myself, and my credit rating is nothing when I had excellent credit when I started.

1 month ago

Reply from Americor

Hello Lewie,

We appreciate you reaching out and sharing your concerns. We take feedback seriously and want to assist you in any way we can. However, we are unable to locate your account with the information provided. Could you please send us your full name and any account details to officeofthepresident@americor.com so we can review your case thoroughly?

Our goal is to help clients achieve financial relief, and we would like the opportunity to address your concerns directly. Please let us know how we can assist you further.

Best regards,

Americor

Mar. 10th, 2025

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Verified Customer

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Teresa Houston, TX

I was very disappointed with this program. It was hard getting customer service, calls were unbearable from debt collectors. I was advised not to talk to them. After a few months I called to cancel. David V handled my request. He was Very Rude & treated me like a child as I told him so.

1 year ago

Reply from Americor

We sincerely apologize for the challenges you faced in our program, especially with customer service and the handling of your cancellation. We're committed to improving our service and ensuring a more positive experience for all clients. Your feedback is valuable, and we encourage you to contact us directly at officeofthepresident@americor.com to discuss your concerns in more detail. We appreciate the opportunity to address and resolve your issues.

Sincerely,
Americor

Dec. 5th, 2023

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James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

1 year ago

Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at officeofthepresident@americor.com right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023

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Verified Customer

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Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

1 year ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at officeofthepresident@americor.com.

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

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Susan A Perez Leander, TX

I'm not happy with the order my bills are being worked for settlement. I did not know that only 1 bill would be worked & paid at a time . I was not aware that my bills would continue to continue to incur interest & late fees. I feel I was mislead in order to secure my account.

1 year ago

Reply from Americor

We appreciate your feedback and are sorry to hear about your dissatisfaction with the settlement process. Your concerns are important to us, and we want to clarify the situation.

This allows us to secure the best possible settlements for our clients. However, we understand that this approach may have not been made entirely clear to you during the onboarding process.

We apologize for any misunderstanding, and we appreciate your feedback as it helps us improve our communication and services. It's important to us that you have a clear understanding of the process, and we are committed to providing you with the information you need to make informed decisions.

To address your specific concerns, please contact us via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Johnny

I haven’t heard anything from them & I got a billing from Security who I thought Americor was paying off . So Im NOT Sure WHO I’m supposed to make a payment to ?! I Can’t Rate Americor yet only been with them 2 Weeks & HAVENT Heard anything yet. I’m starting to get Nervous.

1 year ago

Reply from Americor

Thank you for bringing your concerns to our attention, and I want to apologize for any confusion or anxiety you may be experiencing. We understand the importance of clear communication and addressing your inquiries promptly.

I regret to hear that you haven't received any updates or communication from us within the two weeks since you joined Americor. I assure you that your satisfaction and peace of mind are our top priorities.

We kindly request that you reach out at officeofthepresident@americor.com.

We appreciate your patience during this process, and I want to assure you that we are committed to addressing your concerns promptly. If there's anything else you'd like to discuss or if you have further questions, please feel free to let us know.

Thank you for giving us the opportunity to assist you.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Douglas

From Point A they are setting you up to get a VERY High Interest loan with their subsidiary Credit 9. They will sell you on the idea that you will pay less than you owe after they get settlements, take a length time that smashes your credit score, leaving you with no other options. I am sorry I entered an agreement with Americor.

1 year ago Edited March 29, 2024

Reply from Americor

Dear Douglas, we appreciate your feedback and are deeply sorry to hear about your experience with our representatives. Providing consistent and time-efficient information is crucial, and we apologize for any frustration you've encountered due to the lack of communication. We're committed to ensuring clear communication and accurate guidance for our customers. Your feedback highlights an area where we need to improve, and we'll take steps to address this issue internally to ensure that our representatives provide consistent and reliable information moving forward. If there are specific instances or concerns you'd like to discuss, please feel free to reach out to us at officeofthepresident@americor.com. Thank you for bringing this to our attention. Your insights help us enhance our services and provide a better experience for all our customers. Again, we deeply apologize for any inconvenience we caused you. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Kenny

My credit people still call me saying that I owe money and they are sending me emails saying I need to pay this, I need to pay that and I'm not hearing anything from Americor. I don't know how long it takes for the process to work. They are pretty nice. The guy that helped me out was pretty good.

2 years ago

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Verified Customer

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Amber Cruz Pinellas Park, FL

I am just starting with this program and my very first payment that I had rescheduled was still taken out, on top of the fact it was taken out a day before it was supposed to, furthermore it was applied on a Sunday. Which put my account in the negative when this program is supposed to help people.

2 years ago

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Verified Customer

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Joshua

They promised a bunch of things and they didn't fulfill their promises and they ruined my credit and I ended up paying the same amount I owed in credit anyways. And so I'm not satisfied with their service at all. I wouldn't recommend them.

2 years ago

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Verified Customer

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Louis Ritz North Port, FL

I joined this company to help myself out of debt, they toll me they can and will help me,but they didn't now I'm getting sued by one of the collectors for more than I owed,no one ever talks to you,no way to get in touch ,they left me to the wolves,never ever use this company I negotiated my own payoffs,very disapointed

2 years ago

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Verified Customer

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Pauline

Don't do it. They haven't done anything. I just got an email from them asking for information, but it was my understanding at the time of the call that I didn't really have to provide anything else so I'm kind of irritated. I could have given all of that information with the initial call.

2 years ago

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Verified Customer

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Anonymous

If you have low income, don't go to them because they can't help. They said they would get back at me and text me back and I haven't heard anything and then I just checked on the e-mail and they said they weren't able to help me because I didn't qualify.

2 years ago

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Verified Customer

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Javett Alston Chester, PA

If I could I wouldn't give a star at all. This place is horrible. They don't start paying anything till 3 months after signing agreement which screws your credit up even more due to causing late payments on credit cards. They are supposed to help with the hassle and instead make things worse.

2 years ago

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Verified Customer

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Kimberly Rorrer Hillsborough, NC

I do not like that americor uses an outside company for billing services. I believe automatic payments are enough. Am should mot be used. This is reason for my cancellation. I will not pay extra for a payment I can make myself.

2 years ago

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Verified Customer

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Eula Donaldson Madison, FL

What started out good turned very bad when I opted to cancel. My feedback from BBB says from americor "enthusiasm of associates" but if you listen go the recorded line of Chris H during my phone call you can hear him talk down on me and my mother while I'm having a panic attack.

2 years ago

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Verified Customer

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Cathy Deschenes Howell, MI

Americor ruined my credit score. I ended up with a large lone to pay off to credit 9, plus large fees to Americor. I would have been better off to just consolidate my credit cards into a low interest lone. My credit score would then still be good.

2 years ago

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Verified Customer

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Leslie Alexander

They don't present themselves letting you know the whole story...for instance with me i was led to believe that they where consolidating my bills and i was paying themiythe whole story behind what you are try to accomplish as far as being in debt and consolidating your bills ...they led

2 years ago

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Verified Customer

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Everything was perfect but then I was having an issue with them. I was continuously told that something would be done and then it wasn't even a month later. But I have always been able to call and talk to them, so it has been nice that I can get in contact with them. I have only had one negative experience.

2 years ago

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Verified Customer

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Anthony Tucson, AZ

Deceptive, thought they were giving a loan to help consolidate debt, instead they wanted me to allow certain creditors they have a "great" relationship with to go into default, potentially damaging my credit score even more. Then I would pay into a "trust" account that they would use to make "my" payments for me.

2 years ago

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Verified Customer

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Chavonne

I had a payment plan that was set up for me. I requested the first payment to be taken out on the twenty eighth of April. It was called on the twenty six which cost me bounced check fees. That bothered me and that upset me. Customer service explained everything thoroughly as far as what was going to be done and all that documents I had to sign.

2 years ago

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Verified Customer

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Bernardo

am very disappointed because they were not clear with me they promised a lot but in the end I ended up paying even a lawyer because they took me to court since Americor left neglected for a full year one of the accounts in his charge then they washed their hands and I ended up paying more than I owed at the beginning. I don't recommend them at all

3 years ago

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Verified Customer

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Kyle

I've just gotten started and so far everything's been good. I would recommend. They communicate well and it's been very easy so far getting started and organized. They gave me a list of things to do and good communication. It was very quick and easy and friendly.

3 years ago

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Verified Customer

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Susan

The process is taking too long. I told him I couldn't do the online question and answering because I don't have a computer and they wanted to do it over the phone but I don't like doing stuff over the phone. I don't have stuff on my phone. It dragged out the process. I thought they were going to combine my debt.

3 years ago

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Verified Customer

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Jerry Simpson Nacogdoches, TX

Americor did settle credit card debts. Now they consolidated debt to loan company for 6 months and then we will have to find someone else to take over our debt loan. Started with $30,000 in debt we still owe $18,000 @ 18% interest. We are still in debt! It has been a hardship & still is!

3 years ago

Reply from Americor

Jerry,

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

Upon review of your account, This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this, Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Mar. 8th, 2022

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Verified Customer

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Angela Claymont, DE

NOT HAPPY! WAS MISLEAD AND GUARANTEED NOT TO WORRY IF I GOT A SUMMONS THEN WAS BULLIED INTO TAKING A LARGER AND LONGER TERM LOAN SINCE A CREDITOR IS FIGHTING THE SETTLEMENT TERMS!!!!!!!

1 year ago

Reply from Americor

We deeply apologize for your dissatisfaction and the experience you've had, which is not in line with our commitment to providing transparent and trustworthy services.

It's important to us that you have clarity and confidence in the debt settlement process. We understand that you were guaranteed not to worry about receiving a summons and were subsequently put into a situation that you didn't anticipate.

To address your concerns, we want to work with you to find a resolution. Please reach out to our Office of the President team at officeofthepresident@americor.com to discuss your situation and explore potential solutions. We take your feedback seriously and are committed to helping you find a path forward that aligns with your financial goals.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and improve your experience with us. Thank you for bringing this to our attention, and we look forward to assisting you in finding a resolution that better suits your needs.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jose Figueroa

It's only been the 1st month. So I really can't tell how that performance is. I'm still getting cold by creditors and. Everybody, I own money too. So it's a way too early to give a review

1 year ago

Reply from Americor

We appreciate your feedback and your willingness to provide an update on your experience with our debt settlement services, even though it's only been one month. We understand that the process can take time, and it's essential to manage your expectations accordingly.

It's entirely expected to continue receiving calls from creditors during the early stages of the process. These calls should gradually decrease as negotiations progress. We are working diligently on your behalf to reach favorable settlements with your creditors and improve your financial situation.

We encourage you to reach out to our customer service team via email at officeofthepresident@americor.com if you have any questions or concerns along the way. Your satisfaction is our priority, and we're here to support you throughout this journey.

Thank you for your understanding, and we look forward to assisting you further in the coming months.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Bruno Umbro Weymouth, MA

The prey on customers situations and their scheme doesn't mathematically allow you to qualify for the loan because small print says you need to save 30% and your payments won't add up

2 years ago

Reply from Americor

While reviewing an individual's account we do our due diligence in determining an applicant's overall rating. There are certain variables that didn't meet our criteria for loan and We offered you another possible solution that can probably help you.Here at Americor, we make sure that our customer service is our top priority and in making sure all operational points are met at a high level. We truly regret any frustration this has caused you.

Jan. 10th, 2023

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Verified Customer

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Kathleen Lorfano Mooresville, NC

I was told by my account manager that the first payment would be a half payment the whole payment was taken out of my account which makes it negative now I hope I'm not being scammed

2 years ago

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Verified Customer

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Ingrid M Williams Riverview, FL

Americor is getting paid, and my account needs are not being met. My credit is getting worst, I should not be waiting until you get 4 to 5 payments to work on my behalf not what I signed up for..

2 years ago

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Verified Customer

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Sara La Center, WA

Told me my debts were resolved when they were not actually resolved. I had to find out my contacting the creditor directly after I'd paid Americor in full. Americor representatives are not helpful.

2 years ago

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Verified Customer

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James Demaray Croswell, MI

At first, I thought Americor was a legit company to work with BUT then false statements and misleading responses made me decide to cancel my relationship with this firm at 100%.

2 years ago

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Verified Customer

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Jacqui Smith Jackson, MI

They have taken out 3 payments of 266.41 and have not made a single payment to either of my 3 credit cards. I am still recieving collection calls even after sending all 3 letters.

2 years ago

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Verified Customer

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Judith Stevens Pontiac, MI

No matter HOW many TIMES I take pictures of the statements & letters. You keep asking me to resend cuz they're blurry. So I HAD to mail them certified mail through the USPS. And the app portal DOESN'T always work.

2 years ago

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Verified Customer

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Ainous Jindo Gilbert, AZ

Because your staff are late in welcoming us to the program. They are not helpful when we have questions and they don't respond to our emails. Bad service after signing up with your company.

3 years ago

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Verified Customer

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Danielle A Diaz Virginia Beach, VA

The program was not explained correctly. I am not in default with any accounts and actually don't have horrible credit. Americor was going to ruin everything I have worked on in the past 12 months

3 years ago

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Stacie Endicott

This company helps with negotiating however keeps you in debt by making small payments to creditors to keep you in the program longer to make money off the interest of the loans. When you call to inquire about specific questions you get the same questions and they say a manager is never available to help. They waited to negotiate my last card to get me to proceed with their credit9 program which did pay off the remaining 2 loans and that is when they negotiated my last card but then I was set into a new loan contract for 30 more months of lower payments so more money can be made off interest. I paid all my payments and they were paid on time. There is no excuse for 10$ payments with a 5$ bank fee per month being made to more than one creditor when I was paying 911.44/MO. I called and emailed several times to have this corrected and was given numerous excuses as to why the payment could not be increased to a more feasible number especially when paying a 5$ bank charge each time a payment is made. Will not recommend!

1 year ago

Reply from Americor

Thank you for taking the time to share your experience with us. We regret to hear that you were not satisfied with our service and that your experience did not meet your expectations. We take your feedback seriously and want to understand the issues you encountered regarding the size of payments, the bank fees, and your concerns about our program.

Your feedback is valuable to us, and we would like to investigate your case further to address your concerns. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We apologize for any inconvenience you experienced and look forward to the opportunity to work with you to resolve these issues. Thank you again for bringing this to our attention, and we hope to hear from you soon.

Kind regards,
Americor

Apr. 19th, 2024

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Suzanne Wright Los Angeles, CA

Horrible communication! I was served a judgement and tried so hard to get to someone who could help pay this bill 1st and NO ONE was available to help! Now I'm stuck in the program and wish I went a different route. There is literally ZERO communication with what's going on with my account. Especially when stuff like this arises. It's been over a year and 3 accounts are still listed as not settled. What happened was, they assumed I was going to take the Credit 9 loan, which I didn't because my payment would've been $150 higher than what I'm shelling out now. This would have really hurt my budget so I declined and now it seems my account is at a standstill, other than the money going to creditors who have already agreed to settle. I just wish there was a way to talk to the person handling my account. It seems like they are doing a really horrible job at it.

1 year ago

Reply from Americor

We're sincerely sorry to hear about your experience and want to extend our apologies for any inconvenience you've encountered. We understand the frustration that can arise when communication channels falter, especially during crucial moments like resolving a judgment.

We strive to provide seamless communication and support to all our clients, and it's disheartening to learn that we fell short in your case. Rest assured, we take your feedback seriously and are actively looking into improving our communication channels to ensure this doesn't happen again.

Regarding the misunderstanding with the Credit 9 loan, we apologize for any confusion caused. Our aim is to always provide options that align with our clients' financial situations, and we regret any inconvenience this may have caused.

We want to address your concerns promptly and work towards a resolution. Please reach out to us directly at officeofthepresident@americor.com so we can discuss your account in detail and find a way to address your unsettled accounts and improve your overall experience with our services.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right for you.

Sincerely,
Americor

Apr. 3rd, 2024

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Thomas cox Lindenhurst, NY

Like I explained to customer service yesterday. We are starting o the wrong foot . I am not happy with the sales Agent Dash . I feel like he scammed me. He withdrew money prematurely, I explain the money won’t be in my acct. it has left me financially in a bind for 2wks . Plus am disabled, lack of sleep and Eli aged my blood pressure too levels that was detrimental to my health . Customer service told me I don’t have to deal with him . A little while later he left a message saying I am sorry. I didn’t want to hear it . I came to Americor for help . I am hit upset . Employees like Dash give companies l a bad reputation. I instructed customer service t Listen to the rsupposed recorded conversation . I was ver clear that there was no money in the account until the 3rd We’d of every month , he still wet forward with the premature withdrawal . Unfortunately I am still upset and Andy because of the financial position it caused me , which wasn’t good to begin with .i recommend anyone that is dealing with Dah the are better off hanging up . I am a very unhappy and disturbed with this whole incident.Especially costumer service told me I won’t have to deal with him . He calls me back and leaves a message of an apology. I am sorry doesn’t help me with the position he has left me with .. I really think the CEO of Americor . Should made aware of this From the begging I was very honest with the situation I am in .Instead of on long road I am still upset, I put off this review but after I couldn’t sleep I decided , to give my opinion .

1 year ago

Reply from Americor

We deeply apologize for the distress and inconvenience you have experienced as a result of your interactions with our agent, Dash. Your feedback is greatly appreciated, and we take your concerns very seriously.

We understand the gravity of the situation and the impact it has had on your financial well-being and health. It is unacceptable for any of our clients to feel misled or taken advantage of in any way.

Please know that we are taking immediate steps to address this issue internally. We will thoroughly review the recorded conversation and take appropriate action to prevent such incidents from happening in the future.

We sincerely apologize for any frustration or discomfort caused by this situation. Our goal is to provide assistance and support to all our clients in a professional and compassionate manner, and we regret falling short of your expectations.

If there is anything further we can do to assist you or alleviate your concerns, please do not hesitate to reach out to us directly at officeofthepresident@americor.com.

Sincerely,
Americor

Mar. 7th, 2024