Name: Endurance
Rating: 4.3

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Kenneth Jordan Atlanta, GA

They got a lot of benefits and they save you a lot of money

8 months ago

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Darrin Card

Kim was very helpful in explaining the contract.

8 months ago

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david stewart Charlotte, NC

Covering almost everything on my car even tires

8 months ago

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LK

Rodney was knowledgeable, helpful, courteous and efficient.

8 months ago

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Michael Haynes McAlester, OK

Very good customer service with very short wait time.

8 months ago

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Julia Towns Warner Robins, GA

I appreciate the service I got from my rep

8 months ago

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MCCurtis Mobile, AL

Havent used the service yet but customer service on questions I have have been answered quickly

8 months ago

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Cynthia Lockett Columbus, OH

I had a motor mount that went bad and they didn't cover it they said it was do to wear an tear but yet it was listed on the coverage!!!

8 months ago

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Verified Customer

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Wilkerson

The company is honest and fair with its warranty

3 years ago

Reply from Endurance

Thank you for taking the time to leave a review for us!

Sep. 18th, 2020

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Verified Customer

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Valencia Wortham Claymont, DE

Have not used it yet. The customer service representatives are courteous.

5 years ago

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Verified Customer

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Elizabeth Moslander Lake Zurich, IL

Company seems nice but I think they are expensive for the coverage provided

5 years ago

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Jonny Forsythe Ann Arbor, MI

Terrible customer service, poor communication, they cover next to nothing that’s needed to be repaired/replaced. Incredibly disappointed with Endurance

9 months ago

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Telly Evans Chicago, IL

They are always willing to help! ❤️ Nice and friendly. Thank you.

9 months ago

Reply from Endurance

Hi, Telly. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

- The Endurance Team

Jul. 18th, 2023

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Javier Hidalgo

Reassuring , trustworthy, easy to make claims. Known company in the industry

10 months ago

Reply from Endurance

Hi, Javier. Your feedback is highly appreciated. Thank you for the kind words in your review!

- The Endurance Team

Jul. 18th, 2023

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Trudy Timian

Tonya S was professional and handled everything very quickly and concisely.

11 months ago

Reply from Endurance

Hi, Trudy.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.

- The Endurance Team

Jul. 18th, 2023

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paula tweedy Richmond, VA

The representative was very helpful and went to extra mile to assist.

11 months ago

Reply from Endurance

Hi, Paula. We appreciate the rating and are glad we could provide you with a positive experience!

- The Endurance Team

Jul. 18th, 2023

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Rendrick Daniel Griffin, GA

I love the customer service & the way they work with you to keep you covered

11 months ago

Reply from Endurance

Thank you for leaving a 5-star review, Rendrick. At Endurance, we continuously strive to serve you better. Looking forward to serving you in the future!

- The Endurance Team

Jul. 18th, 2023

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Sonya Ayeee Monroe, LA

The representative presented Excellence service and was able to handle my needs successfully.

1 year ago

Reply from Endurance

Sonya, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

- The Endurance Team

Jul. 18th, 2023

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Phillip Williams Chicago, IL

I had an excellent helper today that ease My mind and I truly appreciate her!!!!

1 year ago

Reply from Endurance

Hi, Phillip. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.

- The Endurance Team

Jul. 18th, 2023

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Audrey Reese St Louis, MO

The person I spoke with was pleasant personable and to the point excellent phone manners .

1 year ago

Reply from Endurance

Hi, Audrey. We appreciate the kind words and are glad we could provide you with a positive experience!

- The Endurance Team

Jul. 18th, 2023

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Jon Logan

This company is the worst warranty company in the world they don’t pay for any repairs. They find every excuse to not fix a repair. I have been robbed by this company for moths

1 year ago

Reply from Endurance

Hi, Jon.
At Endurance, we really value feedback. Please contact us at [email protected] so we can better understand the events that took place and see what we can do to make things right.

Thank you,
- The Endurance Team

Jul. 18th, 2023

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Nancy B

The way it was explained to me when I first signed up is different from when I tried to make a claim. I don’t see why certain parts now are not covered. That’s not what I was told. SMH. Useless. Money wasted

1 year ago

Reply from Endurance

Hi, Nancy. We're sorry to see that your expectations were not met. When time allows, please send us an email at [email protected]. We'd like to see what we can do to make things right.

Thank you,
- The Endurance Team

Jul. 18th, 2023

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Heartless Gamerz New York, NY

Customer Support was Great when it came to understanding my policy for my Vehicle

1 year ago

Reply from Endurance

Hi, Heartless. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.

- The Endurance Team

Jul. 18th, 2023

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Maurice Miley Jr. GA

Easy , efficient and very professional. Representative listens well to customer.

1 year ago

Reply from Endurance

Hi, Maurice. Your feedback is highly appreciated. Thank you for the review!

- The Endurance Team

Aug. 15th, 2022

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Deb Miami, FL

So, as far as I know, it’s a great company and that’s why I got it in the place.

1 year ago

Reply from Endurance

Deb, Thank you for taking the time to write us a review!

- The Endurance Team

Jul. 19th, 2022

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Gary McElmuray Omaha, NE

One word “painless”. On the phone with well versed, knowledge customer service.

1 year ago

Reply from Endurance

Thank you so much for your 5-star review, Gary! We will share this with our customer experience team to let them know to keep up the amazing work.

- The Endurance Team

Jul. 19th, 2022

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Donald Pittman Wimauma, FL

Wait for a long time , to get approved , going throw a lot adjusters and still having to wait on answers, car down three weeks , two days rental . A whole lot of down time , not what I agree for . And being asked to

1 year ago

Reply from Endurance

Donald, we’re sorry to see that you had a less-than-satisfactory experience.
We pride ourselves on our customer service and the high-quality standards we maintain.
We would like to make things right as soon as possible. When time allows, please send us an email at [email protected] with your policy number and more information. Thank you.

Jul. 19th, 2022

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Jasmine Whitfield Semmes, AL

She was very professional and fast. She clarified all my questions and concerns.

1 year ago

Reply from Endurance

Hi, Jasmine.Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

- The Endurance Team

Jul. 11th, 2022

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mable christian Washington, DC

Excellent customer service experience. All my concerns and questions were answered

1 year ago

Reply from Endurance

Hi, Mable. Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions.

- The Endurance Team

Jul. 11th, 2022

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Marsha B Las Vegas, NV

The company Representative, Rodney, was excellent ! He was considerate and efficient!

1 year ago

Reply from Endurance

Hi, Marsha. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

- The Endurance Team

Jul. 11th, 2022

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Casshina Alexander Lewisville, TX

What I like about the company is there understanding and excellent customer services.

1 year ago

Reply from Endurance

Hi, Casshina. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver on our promise of providing peace of mind.

- The Endurance Team

Jul. 11th, 2022

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Nyeasha Harrell Philadelphia, PA

Ms.Tabitha was so helpful and sweet and even helped me find a mechanic thank you

1 year ago

Reply from Endurance

Nyeasha, thank you so much for sharing your feedback about our service. We will share this with our customer experience team to let them know to keep up the amazing work.

- The Endurance Team

Jul. 11th, 2022

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Jessica Atlanta, GA

Easy to work with. Best coverage for my car and wonderful customer service staff in the business!

1 year ago

Reply from Endurance

Hi, Jessica. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!

- The Endurance Team

Jul. 11th, 2022

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Jose Marrero

Very helpful and informative and cuts right to the point on answering a my question which is great!

2 years ago

Reply from Endurance

Jose, we appreciate the kind words and are glad we could provide you with a positive experience!

- The Endurance Team

Jul. 11th, 2022

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Ashia Allen Champaign, IL

I had a wonderful experience today. She me paying a bill delightful by making me laugh.

2 years ago

Reply from Endurance

Ashia, thanks for your review. We're glad to hear you had a great experience with our team!

- The Endurance Team

Jul. 11th, 2022

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David Veller Chicago, IL

Very friendly and helpful! First time using your service, I just needed some advice.

2 years ago

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K Jonas New Braunfels, TX

Kim was very helpful and provided good information. The wait time on hold was almost an hour though.

2 years ago

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Derrick Broadway Baltimore, MD

I spoke with Rodney who has excellent customer service. He helped me greatly and meet all my needs

2 years ago

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Beth Paul CA

My representative was very courteous friendly and helpful. She was very informative

2 years ago

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bo shumate

A very nice person to talk to just a calm relaxing person in a time of stress thank you very much

2 years ago

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Mr. Dale Simmons, Sr New Bern, NC

Great Customer Service and made sure my needs were met for my call in the first place..

2 years ago

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Alan Henson Ellijay, GA

Jazmyn went above and beyond to help me get a rental car. She is a STAR employee with this company.

2 years ago

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Willie Thompson Lumberton, TX

Tabitha was very friendly, took care of all of my concerns in a quick and professional manner.

2 years ago

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Austin Mays Minneapolis, MN

Awesome customer service. The representative worked with me until the solution was found.

2 years ago

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Chirag Patel Titusville, FL

Customer support was great! Nice and helpful, gave all the information we needed.

2 years ago

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Donald Reyna New York, NY

Worst customer service there is, They NEVER paid out on any claims. Even all the claims were "covered" by them and they would find a reason to not pay them. Useless company and Useless customer service.

3 years ago

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Kerndj173 Silver Spring, MD

Great customer service. Robert V. Was great on explaining the warranty and whats covered

3 years ago

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Herman Narcisse Chicago, IL

Very professional presentation and knowledgeable about the products their selling. Very pleased

3 years ago

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Evelyn Durham, NC

Agent was polite and patient. He answered all my questions and explained every detail.

3 years ago

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Lawrence Maak Baraboo, WI

The gentleman I talked with treated me with respect and answered all my question, I was pleased.

3 years ago