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Concord Auto Protect

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8.3

Overall Score

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N. Cavagnaro Wantagh, NY

My dealing with the sales person Mark S. was a enjoyable, enlightening and quite thorough experience. He was informative to a point that he explained all the benefits of the Concord policy to a point that answered most of my questions before I even asked them. The few questions I did have were answered to all my satisfaction. I was very pleased with my experience with the Concord representative and expect the same from the contract which I purchased.

3 years ago

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Reply from Concord Auto Protect

Hey N, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Mar. 1st, 2021

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loco665 Janesville, WI

after researching the 10 best rated car warranty companies,my wife & I quickly saw Concord rise to the top. I talked to the top 4 companies and Concord had the best pricing, longest coverage terms and very knowledgable customer service reps. Also , there were occasional deals offered (Wednesdays) to sweeten the already good deals Concord offers. I wish I would've heard about this company sooner!

3 years ago

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Reply from Concord Auto Protect

Hey loco665, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Feb. 25th, 2021

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Wendy Doerr Bluffton, SC

Concord Auto Protect was recommended to me by a friend. He was very happy with the service he received when an expensive repair on his Land Rover was needed. I decided to call for a quote since my manufacturers warranty had expired. I spoke with Steven W. who was knowledgeable, friendly and worked to get the best possible price for my contract. I hope I never have to use my extended warranty, but feel confident knowing that I’m covered if I need it.

3 years ago

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Reply from Concord Auto Protect

Hey Wendy, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steven. Thank You , Concord Auto Protect

Feb. 18th, 2021

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Nick Vuolo Denver, CO

I was in the market for an Auto Extended protection plan and when I called in and spoke to Steve W. He was knowledgeable and easy to deal with. He was quick in getting me to the product I wanted and confirmed the pricing and handled the whole transaction efficiently and with a friendly demeanor. I hope I never need to use the protection but if I do I hope it is as sooth and easy as the enrollment process.

3 years ago

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Reply from Concord Auto Protect

Hey Nick , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Feb. 12th, 2021

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Frankie Cibolo, TX

Checked a few other companies before speaking with Concord. By far the best bang for the buck! Price was more than $1000 less than anyone else for 5 yrs and they covered more than any of the others with a $0.00 deductible. My agent Gene was very helpful and I was done with the application in under 5 minutes. I highly receommend Concord to anyone needing an extended warrany, after their factory expires!!!

3 years ago

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Reply from Concord Auto Protect

Hey Frankie, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Feb. 9th, 2021

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Priscilla Phoenix, AZ

I had the most pleasure speaking with Donald this morning. He gas very strong customer service skills, he also was very attentive to what I was complaining about in my dealings with the dealership. I had many questions but he also took time to go over alot of my warranties parts. I thanked him and let him know I was very blessed to have been connected to him he was so helpful and I appreciated most his compassion for helping his customers and this is a wonderful employee who values his job and makes the company shine Godbless All😊🙏

3 years ago

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Reply from Concord Auto Protect

Hey Priscilla, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Donald . Thank You , Concord Auto Protect

Feb. 3rd, 2021

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Roberto Silva ,

So far, so good! Gene was very helpful in explaining the product. No pressure. I particularly like the choice of mechanical/technician of our choice. We live in small city and dealer (Chevy) is not always available to take in a vehicle for repairs and we will take our vehicle(s) to a trusted shop, whom we have dealt with for years. The policy is very clear, cut and concise, no hidden clauses. As previously mentioned what i see- so far so good. Hopefully I will never have to use this service, as I do take extra good care of my automobiles, but, better be safe than sorry!

3 years ago

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Reply from Concord Auto Protect

Hey Roberto, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Jan. 28th, 2021

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Michelle Broughton ,

We've done our research & explored all of our options. Our trust worthy friend, highly recommend this company. Everything online looked promising. We gave it a shot and was immediately impressed with how quick I got connected to a "live" person (not a long dial up # game)! Steve W answered all my questions, professional, direct, and sent a quote in seconds after we spoke. He also followed up a few days later liked he promised! Being in customer service myself, I applaud Steve's top notch customer service!! It's certainly a rare find these days. Thank you Concord Auto Protect!

3 years ago

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Reply from Concord Auto Protect

Hey Michelle, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 22nd, 2021

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Stephanie Walton El Paso, TX

After comparing several extended warranty companies, I decided to go with Concord. Robert C. was so patient, informative, and answered all of my questions until I felt I had enough information to make an informed decision. Never was I pressured or given an ultimatum if I didn't want to sign immediately. After my research and talking with Robert (compared to talking to other companies) it was an easy decision and I am glad I did so far!

3 years ago

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Reply from Concord Auto Protect

Hey Stephanie, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Jan. 7th, 2021

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Victor Velazquez The Bronx, NY

The customer service representative was outstanding. He made me feel like a valued customer. He was patient in explaining the options available and made sure that I understood what I was getting involved in. I did not feel soiled like I do when I usually deal with policy reps. I would definitely do business with concord again. The reason why? Your rep that handled my earll lol t termination process. Amazing rep and amazing company. Thank you. I will definitely recommend your company to all of my contacts.

3 years ago

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Charles L. Yancey, Sr Virginia Beach, VA

I've just got the coverage so I can't speak on that part, but the customer service was great. I dealt with a Mr Gene H and his mannerism and professionalism were superb . His willingness to assure that I was getting the best deal for my vehicle made me more comfortable with him than any of the others I talked with, especially CarShield. Thank you Mr Harris for a jab well done!

3 years ago

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Donald Byrne Arlington, VA

Steve W was my eventual advisor/ sales rep for Concord when I was searching for an extended warranty for my 2014 Toyota Camry. He was very patient and helpful in answering my numerous questions about the coverages and exclusions etc. which were detailed in the Terms of Agreement. For various reasons I let this decision drag out for many months! Steve was diligent but not obnoxious in staying in touch with me on this matter.

3 years ago

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Nena McFarland Aurora, CO

Patrick was very helpful in transferring out current policy to our newly purchased used vehicle. My intent was to cancel the current service program as we traded in our truck for another. All of the prorating was done properly the first time, easy to understand. I truly recommend Concord Auto Protect for their excellent customer service and low premium costs.

3 years ago

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Reply from Concord Auto Protect

Hey Nena, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Patrick. Thank You , Concord Auto Protect

Jul. 30th, 2020

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Laura Mansfield New York, NY

Concord Auto Protect has been amazing to us for well over 3 years now. Customer service is always nice and willing to help any way possible and also answer any questions we have at any time also. I understand their is multiple other businesses out there but we stuck with them solely because of fair pricing and amazing customer service. I will always stand behind this business and recommend others to use them as well.

3 years ago

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Reply from Concord Auto Protect

Hey Laura, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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Gerald Wight New York, NY

I have used Concord Auto Protect for the whole life of owning my car which is 3 years. The same week i purchased my bmw i bought the warranty and was very happy i did. The price was very fair and they covered a repair i needed. No hassle or problems at all, They handled everything. I would highly recommend Concord Auto Protect to friends and family. I will be using them more in the future for any more cars i purchase.

4 years ago

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Reply from Concord Auto Protect

Hey Gerald, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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Ronny M New York, NY

Concord Auto Protect has been amazing to me since the time I purchased the warranty. They answered any questions I had and a no pressure sale as well. They always treat me amazing as well. When I needed a small repair for my heat in my honda fixed, ZERO problems and got it taken care of right away. I would highly recommend other to use concord as well. Prices are fair and customer service is good also.

4 years ago

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Reply from Concord Auto Protect

Hey Ronny, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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Tim E New York, NY

I have my car warranty with Concord Auto Protect for about a year. I have only used them once so far to fix my Heat in my car. Everything was covered and everything went smoothly as well. Zero complaints from me and it was well worth the money from my point of view. Also Concord Auto Protects customer service was very nice and helpful thru the whole process as well.

4 years ago

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Reply from Concord Auto Protect

Hey Tim, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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M Needham Taunton, MA

Just purchased a new to me 2017 vehicle that is just outside of the factory warranty. After a lot of research and receiving several quotes, decided to go with Concord. Purchased a premium plan at a great rate. Jeff answered all of my questions, was informative without being pushy. Hopefully, I will not need to use the warranty, but have peace of mind knowing it's there.

4 years ago

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Reply from Concord Auto Protect

Hey Mr. Needham, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Jeff. Thank You , Concord Auto Protect.

Jun. 9th, 2020

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Benny Mosae

Just a great company to use and did right with me on the warranty claim I had. Everything was covered and they treated me awesome.

4 months ago

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Tim Vien

Covered my claim without any issues. Great customer service and was there when I needed them. Would recommend them to others and easy to deal with company.

5 months ago

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LC Malinowski Houston, TX

I liked the no-nonsense approach. Tell us what we need to know and the price doesn't change if you don't buy it the same day you call. Mr. Gene H was very nice and professional.

11 months ago

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vincent salerno Cocoa Beach, FL

got thru with obtaining policy very fast

1 month ago

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Bobby Kennedy

Concords staff has been great with handling my claim request. I would hands down recommend Concord for a warranty plan. The price for the warranty plan was pretty affordable for the amount of coverage. The agent was very nice with showing me a variety of options to pick from for a warranty plan.

1 year ago

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Deanna Gray

We have been with Concord Auto Protect for over one year now without a single problem. We have had one repair so far and it was thankfully covered by them which was awesome to find out. The process of getting the repair done was painless and made easy as possible. I would recommend Concord Auto Protect to others.

1 year ago

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Mary Dunn

Great service overall, Excellent manners. I was able to get a warranty plan that was within my budget, the coverage is also excellent. I checked out 3 other companies and Concord had the best priced plans. Customer service was pretty solid, but the selling point was the coverage the plan includes which sealed the deal for me.

1 year ago

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Meghan Daniels New York, NY

The sign up process for the warranty plan is very easy and was not challenging to understand everything. I would recommend Concord because of the way staff treated me the entire time. The staff was professional and not pushy at all, they allowed me time to express the two questions I had before making the purchase.

1 year ago

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Ruben Calden New York, NY

Not a single complaint with the warranty plan I purchased two months ago. I had questions a little while after purchasing it and they promptly answered any concerns I had. I bought the Advanced plan which fit my needs and budget perfectly. I think the claim process will go smoothly also, I have no doubts about the plan or company.

1 year ago

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Brianna Siena Miami, FL

Purchasing the warranty plan went smoothly and without any hassles at all. The plan seems promising and I have high hopes for it if the time ever comes where a repair is needed on my car. The specific plan I purchase covered enough items to make me feel more comfortable knowing I have some sort of coverage in place.

1 year ago

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Peter King New York, NY

Happy with the purchase price for the warranty plan I got for my Volvo XC90. The coverage seems great and the agent was not pushy at all when asking about plans and prices. After doing some extra research I think Concord Auto Protect and actually priced fairly unlike two other companies I checked out which were over priced.

1 year ago

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Erica Fraine Phoenix, AZ

Great warranty plan for the price, you can not go wrong with picking Concord. I have had one repair already approved by them last month without a single issue. Well worth the money and plan covers enough items for me. Would recommend them and would easily purchase another plan in the future!

1 year ago

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Ryan Lazle New York, NY

I am pleased to recommend Concord Auto Protect. The customer service was great in helping me the entire time with everything I needed. I was happy I could purchase the warranty plan without any hassles. The price was easily the best I could find on any warranty plan. I think the claim process will also go smoothly, I have no doubts about it.

1 year ago

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Jose Holan Miami, FL

Bought the premium plan during their sale they having going on yesterday. Great price and the coverage looks solid for the cost. Nothing to complain about, process was quick and painless. I'm excited to see how it works in the future, I know my friend has a plan through Concord and loves it.

1 year ago

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Hannah Baen

Not a single issue with my warranty plan. It covered a repair last week already and I had to pay nothing out of pocket. The warranty was worth the purchase my situation with my BMW, knowing repairs can be costly. The price of the plan was competitive and offered more then other companies did.

1 year ago

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Jacob Staller

Pleasant customer service and I was assisted right away when calling yesterday to purchase a plan. I was not pressured to buy the plan at all and was given various plan sizes to pick from. Happy with my purchase and I feel a lot better knowing my car has coverage now.

1 year ago

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Ryan Rezai Phoenix, AZ

I have had the warranty plan through Concord for about 6-7 months already. I have only had to contact them twice about some questions I had and that went smoothly. Thankfully I have had no repairs needed on my car. I think the price for the plan was fair and I'm happy with my purchase so far.

1 year ago

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Jeremy Guza Miami, FL

Happy with my new purchase of my warranty plan from Concord Auto Protect. The staff has been great with helping me with anything I have needed from them. I was given multiple options to pick from and he was not pushy at all. Would recommend them to others A+ staff.

1 year ago

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Evelyn Schmit Miami, FL

Easy experience signing up for the warranty plan this morning. All of the contract was explained in depth to me and any concerns I had were listened to and provided an answer. I felt it was a no pressure sale and the price was pretty cheap compared to a few other places I contacted prior to Concord.

1 year ago

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Candice Yipen Los Angeles, CA

I bought the premium plan today with the presidents day sale they have going on. I thought the price of the plan was pretty cheap and covered plenty of items on my SUV. I'm excited to see how everything goes over the next year or two. The agent was super helpful with answering any questions I had about the plan and claim process and so on.

1 year ago

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Elizabeth Noya Dallas, TX

My husband and I purchased the warranty plan on Wednesday of this week after calling up. The plan seems like it offers a variety of perks for the price. We are excited to use the warranty plan and see what happens in the future. We have no complaints about anything and could not be happier with the competitive pricing for the package we got.

1 year ago

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Bob Jander New York, NY

Only car warranty company I trust is Concord Auto Protect. Time after time they have come through with covering my repairs and anything towing needed. I would recommend to anyone looking for a warranty company that’s honest. The price for the warranty plan was great and well worth it.

1 year ago

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Mike Deian New York, NY

I would recommend car warranty from Concord Auto Protect for anyone looking for a reliable and affordable plan. I was looking for weeks before throughout multiple companies and Concord was the one for me. The value Concords plan gave me for the price was a no brainer versus other companies that were very pricey for little coverage.

1 year ago

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Connor Myea New York, NY

Concord Auto Protect has been the best purchase I made this year. I had two repairs which was an AC system and water pump. Without the warranty plan I would be paying a lot out of pocket and thankfully the warranty plan saved me. I would purchase another warranty plan for my next car from Concord in a heartbeat without a doubt.

1 year ago

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Jim Busha Los Angeles, CA

I have had Concord Auto Protects warranty for a while now without any problems. The plan has been easy to understand and the staff have been great. I would recommend them to anyone looking for a warranty plan. I also love how affordable the plan was for the warranty I needed for my car. I have felt better knowing I have the plan.

1 year ago

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Emma Agnolo New York, NY

The staff is very friendly and made sure I was taken care of for everything. The claim was approved for my repair very quickly and I had to pay nothing out of pocket. I would easily recommend Concord Auto Protect they have been awesome towards me. The value the warranty plan gives me is great and they are easy to get in touch with.

1 year ago

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Harold Dean New York, NY

Pretty straight forward process to purchase the warranty plan and nothing was hard to understand. The customer service seem great and provided me with multiple options to pick from plan wise which was nice. I have talked with other companies and Concord was the most affordable option with the best coverage for the price for my SUV.

1 year ago

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Manley Celine New York, NY

The customer service was great and helpful in taking of my claim same day. I have no doubts about Concord and the great staff their. They seem professional and have been honest with me since the start. Not much more to say other then the plan has been worth it and helped me out alot.

1 year ago

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Charlie Daubin Seattle, WA

The signup process was made easy as possible for me which was nice. The agent helped answer any questions I had about the warranty plan. I am happy its easy to understand what warranty plan and all the terms and conditions. I feel great about my purchase and happy I picked Concord Auto Protect over other companies.

1 year ago

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Andrew Marshall Salt Lake City, UT

Very happy with using Concord Auto Protect as my warranty company. I have used another company in the past and I can tell for sure that Concord is by far better. The price I am paying is fair for what I am covered for by the warranty plan. The agent at concord was kind and helpful in any way possible he could be.

1 year ago

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Ryan Ardenia New York, NY

The customer service have been great. They got back to me about the claim I had within 48 hours I had an answer and it was approved. The agent was kind and made sure everything was taken care of for me. I would recommend Concord Auto Protect based on my experiences with them. I have not ran into any troubles and I believe I wont either with them.

1 year ago

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Faith Cerao New York, NY

Concord has been a great company for the two vehicles I have warranty plans on from them. So far I have had two claims that were approved almost instantly. I could not be happier with everything they have done for me. Very easy to get in touch with them and the warranty already paid for its self.

1 year ago