Name: Concord Auto Protect
Rating: 4.5

star star star star star

Frankie Cibolo, TX

Checked a few other companies before speaking with Concord. By far the best bang for the buck! Price was more than $1000 less than anyone else for 5 yrs and they covered more than any of the others with a $0.00 deductible. My agent Gene was very helpful and I was done with the application in under 5 minutes. I highly receommend Concord to anyone needing an extended warrany, after their factory expires!!!

3 years ago

Reply from Concord Auto Protect

Hey Frankie, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Feb. 9th, 2021

star star star star star

Roberto Silva ,

So far, so good! Gene was very helpful in explaining the product. No pressure. I particularly like the choice of mechanical/technician of our choice. We live in small city and dealer (Chevy) is not always available to take in a vehicle for repairs and we will take our vehicle(s) to a trusted shop, whom we have dealt with for years. The policy is very clear, cut and concise, no hidden clauses. As previously mentioned what i see- so far so good. Hopefully I will never have to use this service, as I do take extra good care of my automobiles, but, better be safe than sorry!

3 years ago

Reply from Concord Auto Protect

Hey Roberto, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Jan. 28th, 2021

star star star star star

Michelle Broughton ,

We've done our research & explored all of our options. Our trust worthy friend, highly recommend this company. Everything online looked promising. We gave it a shot and was immediately impressed with how quick I got connected to a "live" person (not a long dial up # game)! Steve W answered all my questions, professional, direct, and sent a quote in seconds after we spoke. He also followed up a few days later liked he promised! Being in customer service myself, I applaud Steve's top notch customer service!! It's certainly a rare find these days. Thank you Concord Auto Protect!

3 years ago

Reply from Concord Auto Protect

Hey Michelle, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 22nd, 2021

star star star star star

Stephanie Walton El Paso, TX

After comparing several extended warranty companies, I decided to go with Concord. Robert C. was so patient, informative, and answered all of my questions until I felt I had enough information to make an informed decision. Never was I pressured or given an ultimatum if I didn't want to sign immediately. After my research and talking with Robert (compared to talking to other companies) it was an easy decision and I am glad I did so far!

3 years ago

Reply from Concord Auto Protect

Hey Stephanie, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Jan. 7th, 2021

star star star star star

Victor Velazquez The Bronx, NY

The customer service representative was outstanding. He made me feel like a valued customer. He was patient in explaining the options available and made sure that I understood what I was getting involved in. I did not feel soiled like I do when I usually deal with policy reps. I would definitely do business with concord again. The reason why? Your rep that handled my earll lol t termination process. Amazing rep and amazing company. Thank you. I will definitely recommend your company to all of my contacts.

3 years ago

star star star star star

Charles L. Yancey, Sr Virginia Beach, VA

I've just got the coverage so I can't speak on that part, but the customer service was great. I dealt with a Mr Gene H and his mannerism and professionalism were superb . His willingness to assure that I was getting the best deal for my vehicle made me more comfortable with him than any of the others I talked with, especially CarShield. Thank you Mr Harris for a jab well done!

3 years ago

star star star star star

Donald Byrne Arlington, VA

Steve W was my eventual advisor/ sales rep for Concord when I was searching for an extended warranty for my 2014 Toyota Camry. He was very patient and helpful in answering my numerous questions about the coverages and exclusions etc. which were detailed in the Terms of Agreement. For various reasons I let this decision drag out for many months! Steve was diligent but not obnoxious in staying in touch with me on this matter.

3 years ago

star star star star star

Nena McFarland Aurora, CO

Patrick was very helpful in transferring out current policy to our newly purchased used vehicle. My intent was to cancel the current service program as we traded in our truck for another. All of the prorating was done properly the first time, easy to understand. I truly recommend Concord Auto Protect for their excellent customer service and low premium costs.

3 years ago

Reply from Concord Auto Protect

Hey Nena, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Patrick. Thank You , Concord Auto Protect

Jul. 30th, 2020

star star star star star

Laura Mansfield New York, NY

Concord Auto Protect has been amazing to us for well over 3 years now. Customer service is always nice and willing to help any way possible and also answer any questions we have at any time also. I understand their is multiple other businesses out there but we stuck with them solely because of fair pricing and amazing customer service. I will always stand behind this business and recommend others to use them as well.

4 years ago

Reply from Concord Auto Protect

Hey Laura, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Gerald Wight New York, NY

I have used Concord Auto Protect for the whole life of owning my car which is 3 years. The same week i purchased my bmw i bought the warranty and was very happy i did. The price was very fair and they covered a repair i needed. No hassle or problems at all, They handled everything. I would highly recommend Concord Auto Protect to friends and family. I will be using them more in the future for any more cars i purchase.

4 years ago

Reply from Concord Auto Protect

Hey Gerald, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Ronny M New York, NY

Concord Auto Protect has been amazing to me since the time I purchased the warranty. They answered any questions I had and a no pressure sale as well. They always treat me amazing as well. When I needed a small repair for my heat in my honda fixed, ZERO problems and got it taken care of right away. I would highly recommend other to use concord as well. Prices are fair and customer service is good also.

4 years ago

Reply from Concord Auto Protect

Hey Ronny, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Tim E New York, NY

I have my car warranty with Concord Auto Protect for about a year. I have only used them once so far to fix my Heat in my car. Everything was covered and everything went smoothly as well. Zero complaints from me and it was well worth the money from my point of view. Also Concord Auto Protects customer service was very nice and helpful thru the whole process as well.

4 years ago

Reply from Concord Auto Protect

Hey Tim, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

M Needham Taunton, MA

Just purchased a new to me 2017 vehicle that is just outside of the factory warranty. After a lot of research and receiving several quotes, decided to go with Concord. Purchased a premium plan at a great rate. Jeff answered all of my questions, was informative without being pushy. Hopefully, I will not need to use the warranty, but have peace of mind knowing it's there.

4 years ago

Reply from Concord Auto Protect

Hey Mr. Needham, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Jeff. Thank You , Concord Auto Protect.

Jun. 9th, 2020

star star star star star

felicia188723 Phoenix, AZ

Awesome customer service and took care of my claim on my Honda civic. Car was repaired quickly and the agent was helpful the entire time.

5 months ago

star star star star star

Casper98274 Manila, 00

Great customer service and took care of me with my warranty claim. The cost of the plan was fair and cheaper then other places. Would recommend!

5 months ago

star star star star star

R Cartist Goodyear, AZ

The customer service at Concord is the best I have come across in this industry. They were very accommodating and helpful.

5 months ago

star star star star star

Teanna C taariq Gilbert, AZ

Honest group of people and took care of my claim with no issues. Would recommend to friends and family. The price of the warranty plan was cheap as well.

7 months ago

star star star star star

John Morsea

Very easy to purchase the warranty plan. Price of the plan was good while the coverage was still good. I can not complain about anything. Happy to have coverage on my car finally.

10 months ago

star star star star star

Faith Tamen Los Angeles, CA

I just got the Advanced warranty plan for my newer car purchase. I thought it would be a good idea because of the amount I spent purchasing the car and I know how repairs can get pricey. I think I went with a great company like Concord because of how the staff has been towards me and the amount of happy reviews I have seen about them.

1 year ago

star star star star star

Tim mcknight Spanish Fort, AL

this is my second policy with concord. on my first vehicle the transmission went out on me, they told me take it to the shop for a diagnosis, the ship said it was bad. Concord told them to fix it and they paid the bill over the phone. glad i had the policy. thanks

1 year ago

star star star star star

John Moraites Tampa, FL

As confusing an industry can be, Concord is the exception with taking the time and offering the insights on how to evaluate the needs of my vehicle. I was pleased with the professionalism of Abe and the consistent communications. My hope is that we do not need to use this coverage. Thank you John

1 year ago

star star star star star

Bobby Kennedy

Concords staff has been great with handling my claim request. I would hands down recommend Concord for a warranty plan. The price for the warranty plan was pretty affordable for the amount of coverage. The agent was very nice with showing me a variety of options to pick from for a warranty plan.

1 year ago

star star star star star

Deanna Gray

We have been with Concord Auto Protect for over one year now without a single problem. We have had one repair so far and it was thankfully covered by them which was awesome to find out. The process of getting the repair done was painless and made easy as possible. I would recommend Concord Auto Protect to others.

1 year ago

star star star star star

Mary Dunn

Great service overall, Excellent manners. I was able to get a warranty plan that was within my budget, the coverage is also excellent. I checked out 3 other companies and Concord had the best priced plans. Customer service was pretty solid, but the selling point was the coverage the plan includes which sealed the deal for me.

1 year ago

star star star star star

Meghan Daniels New York, NY

The sign up process for the warranty plan is very easy and was not challenging to understand everything. I would recommend Concord because of the way staff treated me the entire time. The staff was professional and not pushy at all, they allowed me time to express the two questions I had before making the purchase.

1 year ago

star star star star star

Ruben Calden New York, NY

Not a single complaint with the warranty plan I purchased two months ago. I had questions a little while after purchasing it and they promptly answered any concerns I had. I bought the Advanced plan which fit my needs and budget perfectly. I think the claim process will go smoothly also, I have no doubts about the plan or company.

1 year ago

star star star star star

Brianna Siena Miami, FL

Purchasing the warranty plan went smoothly and without any hassles at all. The plan seems promising and I have high hopes for it if the time ever comes where a repair is needed on my car. The specific plan I purchase covered enough items to make me feel more comfortable knowing I have some sort of coverage in place.

1 year ago

star star star star star

Peter King New York, NY

Happy with the purchase price for the warranty plan I got for my Volvo XC90. The coverage seems great and the agent was not pushy at all when asking about plans and prices. After doing some extra research I think Concord Auto Protect and actually priced fairly unlike two other companies I checked out which were over priced.

1 year ago

star star star star star

Erica Fraine Phoenix, AZ

Great warranty plan for the price, you can not go wrong with picking Concord. I have had one repair already approved by them last month without a single issue. Well worth the money and plan covers enough items for me. Would recommend them and would easily purchase another plan in the future!

1 year ago

star star star star star

Ryan Lazle New York, NY

I am pleased to recommend Concord Auto Protect. The customer service was great in helping me the entire time with everything I needed. I was happy I could purchase the warranty plan without any hassles. The price was easily the best I could find on any warranty plan. I think the claim process will also go smoothly, I have no doubts about it.

1 year ago

star star star star star

Jose Holan Miami, FL

Bought the premium plan during their sale they having going on yesterday. Great price and the coverage looks solid for the cost. Nothing to complain about, process was quick and painless. I'm excited to see how it works in the future, I know my friend has a plan through Concord and loves it.

1 year ago

star star star star star

Hannah Baen

Not a single issue with my warranty plan. It covered a repair last week already and I had to pay nothing out of pocket. The warranty was worth the purchase my situation with my BMW, knowing repairs can be costly. The price of the plan was competitive and offered more then other companies did.

1 year ago

star star star star star

Jacob Staller

Pleasant customer service and I was assisted right away when calling yesterday to purchase a plan. I was not pressured to buy the plan at all and was given various plan sizes to pick from. Happy with my purchase and I feel a lot better knowing my car has coverage now.

1 year ago

star star star star star

Ryan Rezai Phoenix, AZ

I have had the warranty plan through Concord for about 6-7 months already. I have only had to contact them twice about some questions I had and that went smoothly. Thankfully I have had no repairs needed on my car. I think the price for the plan was fair and I'm happy with my purchase so far.

1 year ago

star star star star star

Jeremy Guza Miami, FL

Happy with my new purchase of my warranty plan from Concord Auto Protect. The staff has been great with helping me with anything I have needed from them. I was given multiple options to pick from and he was not pushy at all. Would recommend them to others A+ staff.

1 year ago

star star star star star

Evelyn Schmit Miami, FL

Easy experience signing up for the warranty plan this morning. All of the contract was explained in depth to me and any concerns I had were listened to and provided an answer. I felt it was a no pressure sale and the price was pretty cheap compared to a few other places I contacted prior to Concord.

1 year ago

star star star star star

Candice Yipen Los Angeles, CA

I bought the premium plan today with the presidents day sale they have going on. I thought the price of the plan was pretty cheap and covered plenty of items on my SUV. I'm excited to see how everything goes over the next year or two. The agent was super helpful with answering any questions I had about the plan and claim process and so on.

1 year ago

star star star star star

Elizabeth Noya Dallas, TX

My husband and I purchased the warranty plan on Wednesday of this week after calling up. The plan seems like it offers a variety of perks for the price. We are excited to use the warranty plan and see what happens in the future. We have no complaints about anything and could not be happier with the competitive pricing for the package we got.

1 year ago

star star star star star

Bob Jander New York, NY

Only car warranty company I trust is Concord Auto Protect. Time after time they have come through with covering my repairs and anything towing needed. I would recommend to anyone looking for a warranty company that’s honest. The price for the warranty plan was great and well worth it.

1 year ago

star star star star star

Mike Deian New York, NY

I would recommend car warranty from Concord Auto Protect for anyone looking for a reliable and affordable plan. I was looking for weeks before throughout multiple companies and Concord was the one for me. The value Concords plan gave me for the price was a no brainer versus other companies that were very pricey for little coverage.

1 year ago

star star star star star

Connor Myea New York, NY

Concord Auto Protect has been the best purchase I made this year. I had two repairs which was an AC system and water pump. Without the warranty plan I would be paying a lot out of pocket and thankfully the warranty plan saved me. I would purchase another warranty plan for my next car from Concord in a heartbeat without a doubt.

1 year ago

star star star star star

Jim Busha Los Angeles, CA

I have had Concord Auto Protects warranty for a while now without any problems. The plan has been easy to understand and the staff have been great. I would recommend them to anyone looking for a warranty plan. I also love how affordable the plan was for the warranty I needed for my car. I have felt better knowing I have the plan.

1 year ago

star star star star star

Emma Agnolo New York, NY

The staff is very friendly and made sure I was taken care of for everything. The claim was approved for my repair very quickly and I had to pay nothing out of pocket. I would easily recommend Concord Auto Protect they have been awesome towards me. The value the warranty plan gives me is great and they are easy to get in touch with.

1 year ago

star star star star star

Harold Dean New York, NY

Pretty straight forward process to purchase the warranty plan and nothing was hard to understand. The customer service seem great and provided me with multiple options to pick from plan wise which was nice. I have talked with other companies and Concord was the most affordable option with the best coverage for the price for my SUV.

1 year ago

star star star star star

Manley Celine New York, NY

The customer service was great and helpful in taking of my claim same day. I have no doubts about Concord and the great staff their. They seem professional and have been honest with me since the start. Not much more to say other then the plan has been worth it and helped me out alot.

1 year ago

star star star star star

Charlie Daubin Seattle, WA

The signup process was made easy as possible for me which was nice. The agent helped answer any questions I had about the warranty plan. I am happy its easy to understand what warranty plan and all the terms and conditions. I feel great about my purchase and happy I picked Concord Auto Protect over other companies.

1 year ago

star star star star star

Andrew Marshall Salt Lake City, UT

Very happy with using Concord Auto Protect as my warranty company. I have used another company in the past and I can tell for sure that Concord is by far better. The price I am paying is fair for what I am covered for by the warranty plan. The agent at concord was kind and helpful in any way possible he could be.

1 year ago

star star star star star

Ryan Ardenia New York, NY

The customer service have been great. They got back to me about the claim I had within 48 hours I had an answer and it was approved. The agent was kind and made sure everything was taken care of for me. I would recommend Concord Auto Protect based on my experiences with them. I have not ran into any troubles and I believe I wont either with them.

1 year ago

star star star star star

Faith Cerao New York, NY

Concord has been a great company for the two vehicles I have warranty plans on from them. So far I have had two claims that were approved almost instantly. I could not be happier with everything they have done for me. Very easy to get in touch with them and the warranty already paid for its self.

1 year ago

star star star star star

Dan Schena New York, NY

Just got done with my claim. It was easy to get in touch with them even at 6 in the morning eastern time, before I head to work.... No real complaints so far about anything. This is my second claim and the first one went great and was fully covered.

1 year ago