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Concord Auto Protect

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8.0

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charles joseph Phoenix, AZ

I purchased the plan from Concord Auto Protect back in December for my newer car I got last year. The purchase process was simple and clear to understand, everything was explained in great detail to me. I don't have any complaints about the warranty plan or the staff. I would recommend Concord to anyone looking for a trust worthy and affordable warranty company.

1 year ago

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Judith Ronaldi Seattle, WA

I have only had the plan for two weeks so I can not speak on coverage and repairs because I have not had one yet. But I can tell you the customer service was honest and took their time explaining everything to me in great detail. The cost of the plan is also pretty fair comparing to the cost of some repairs which can get expensive I have learned in the past with my last car. Overall I think Concord is great company and not pushy towards you buying a plan unlike another company I called before Concord Auto Protect.

1 year ago

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Tim Sloane Miami, FL

Been a customer of concord for over two years now and have never ran into any issues. From contacting them about questions to claims and everything in between they have been excellent towards me. Our vehicle has been thankfully pretty solid with only one minor repair being needed last year which was promptly taken care of by them. Quality parts were used and the car has not had another issue since. I think the value is good and the plan has been great for the affordable price it was.

1 year ago

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Aaron Bussell Dallas, TX

I just recently purchased the car warranty plan from Concord Auto Protect, I was assisted quickly and it was an easy transaction. The agent was helpful the entire time with any questions I had and even explaining the plan in great detail. He was very straight forward about everything and did not try to hide anything from me. I think they are a great company and honest which is rare these days.

1 year ago

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Tyler Richards Dallas, TX

Only car warranty company I would trust and recommend to my friends. I have been a customer of theirs for over two years now and love everything about the warranty. I have had one repair and the warranty did cover the repair that I needed, which was great. I think the price of the plan is worth it for anyone looking for a solid warranty plan that will cover their repairs if the time comes.

1 year ago

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Chris Harren Seattle, WA

I purchased the premium plan a while back and finally got to use it last week for two repairs on my car. Everything was covered for me which was awesome. Same day I called I was approved later that day and my mechanic had my car ready to go the next day. So in total everything took 48 hours which was speedy compared to what I thought it would take. The plan has already been a great investment for me and has saved me once already.

1 year ago

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Nick Dean Los Angeles, CA

I love how easy it was to purchase the warranty plan and how helpful the agent was with explaining everything. The price of the plan was within my budget that I could afford which was nice. I would recommend concord to anyone looking for a trust worthy car warranty company. They seem like an honest group of people and they were not pushy with me at all. I felt comfortable the entire time and seen the value the plan provides me.

1 year ago

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Kyle Buse New York, NY

I had a few questions before purchasing a warranty plan from them and I was helped quickly. I got answers to all my questions and I had zero concerns after speaking with the agent. I have only had the plan so far for a week so I can not speak on the claim process side of it yet. From what I have experience so far I believe everything will go smoothly for me.

1 year ago

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Connor Alem New York, NY

I have been a customer for over a year now with Concord Auto Protect. One repair I had was covered before and handled quickly. I think the value the warranty plan provides is great and worth the cost. I looked at other plans but Concord offered the most perks for the cost. Would recommend to friends and family if they are looking for an auto warranty company.

1 year ago

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Mike West Seattle, WA

Just purchased the warranty plan a few days ago. I think the price for the plan is fair and worth the money to have some sort of peace of mind. The agent was nice and took his time explaining the plan in-depth. I would recommend Concord Auto Protect for being a straight forward company and affordable. I did call another company prior to them and there was a clear difference in customer service with Concord being better by a long shot.

1 year ago

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Frank Dancis Miami, FL

The sales rep was not pushy at all and helped me with picking the perfect plan out that fits my needs. The pricing for the plans were competitive and affordable unlike other companies. I have had my plan for over 8 months now and its been smooth sailing. I have not had a claim yet because thankfully no repairs have been needed. I would not recommend any other warranty company only Concord Auto Protect.

1 year ago

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Sandra Lize Salt Lake City, UT

Purchased the plan two years ago for my husbands Ram 1500 and have only had one repair thankfully. The repair needed had todo with the transmission but was fully covered after a few days of being in contact with Concords staff. I can provide proof of the repair being covered if needed for the review. Not much else to say the plan did its job and covered the repair, no complaints at all.

1 year ago

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Lance Anne New York, NY

I would highly recommend Concord Auto Protect to all my friends and family. The pricing was very fair and I would easily say they offer the most for the price compared to other companies in this market. The plan I got gives me plenty of coverage and the price was easily the cheapest I found. I will be purchasing another warranty plan on my next car when the time comes. The customer service was great with answering my questions about the warranty plan which is nice.

1 year ago

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Joshua Boujan Brielle, ZH

The warranty plan covered my transmission being fixed and functioning as it should again. I was worried about the claim but Concord pulled through and was able to approve the claim and even got the mechanic shop paid the same day. I had my car back a lot quicker then I expected and it all because of Concord and there amazing staff. Without the warranty plan I am not sure what I would of done but thankfully I made the purchase before and remembered I had it.

1 year ago

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Danny King New York, NY

I could not be any happier with my warranty plan from Concord Auto Protect. They have been amazing towards me since the first day. I have had two claims so far last year and both were approved without any issues. No complaints about anything, everything was quick. I think the price for the warranty plan is well worth it and I believe the repairs I had would have costed me more out of pocket than the plan did. I did recommend a friend to use Concord as well since the experience I have had has been painless.

1 year ago

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Kyle Cone New York, NY

I have been beyond happy with my car warranty plan I purchased from Concord Auto Protect a few months back. There has only been one claim so far and it was approved by the staff at Concord. I love how the staff is always there anytime I have called I have gotten an answer quickly. The plan was affordable and gave me enough coverage for my needs, that's why I picked Concord.

1 year ago

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Sandra Crean Miami, FL

I purchased a warranty plan a while back and unfortunately my car needed a repair which was pricey and out of my budget. Luckily I had the warranty plan I forgot about and did file a claim, the total process took about 48 hours which is understandable because of the size of repair. I did not mind waiting because in the end Concord Auto Protect covered the entire repair for me. The coverage saved the day and I am thankful I purchased the plan when I did, I be without a vehicle for a lot longer then 48 hours without coverage.

1 year ago

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Jeremy Miles New York, NY

I would recommend Concord Auto Protect to everyone I know from my experience. I have had one claim so far through them and it went smoothly. The repair shop was able to get in touch with them the same day and handle the repair. The total time it took for the claim and repair from the shop was 24 hours, the longest part was for my shop to get the part which was not Concords fault at all. I think the warranty plan is priced right and gives me the value needed from it.

1 year ago

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Tommy Jackson New York, NY

Concord Auto Protect was quick with the claim process and took care of it within 24 hours. I think I got my moneys worth from the plan and would recommend them. The plan is easy to understand and is priced right for the amount of coverage I got. It's hard to go with another car warranty company because they either wanted a lot more money or offered almost half of the coverage Concord did for me. I personally went with the premium plan to have the best coverage possible on my car.

1 year ago

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Jackie Jonas VA

I have been a customer of Concord Auto Protect for some time now, I have experienced everything from signing up to the claim process and so on. Now when I had a claim their statement was true that they paid my mechanic shop over the phone via credit card same day. I have nothing negative to say because everything was always handled quickly and professionally. I would easily recommend them and there great pricing on warranty plans. They are more affordable than other warranty companies I contacted and offered just as much if not more coverage.

1 year ago

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William Njoku New York, NY

I was looking for a car warranty company and contacted over four different companies within a time span of a few days. When reaching out to Concord was I helped almost instantly with to no wait time. The customer service agent was patient with me to explain various plans they offer and to figure out what would fit me and my needs the best. The plan I picked was priced right and the coverage is more then what others offered me. I am happy with the choice I made and I believe they fit the best for my needs/budget.

1 year ago

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Christian Garcia Los Angeles, CA

Concord Auto Protect was the best priced car warranty company that I could find. Now I checked three other companies that are popular as well and the coverage to price ratio was not great. With Concords plan they were able to offer more in the plan for a competitive price unlike other companies. I bought the plan not to long after I purchased my 2017 Acura ILX from a local dealership around here. I do believe I made the best choice to go with Concord, they offered the most value to me.

1 year ago

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Zoey Jacoe Miami, FL

I have had a great experience with Concord and their amazing staff. When purchasing the plan the agent took his time to explain each package and to find what would fit best for my needs and cost wise. I did not feel pressured at all to purchase a plan and he even gave me extra time to think about it. Other companies were more pushy and wanted me to purchase a plan the same day, not Concord. I have yet had to get a repair but I am positive when I do Concord has me covered.

1 year ago

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Selma Foiea Denver, CO

Very happy with the customer service provided by Concord Auto Protect. They approved a water pump replacement for me without any issues. I am happy with the service and will be purchasing another plan through them for my next car also. The agent I have spoke with about the claim was helpful and there for me whenever I needed him which is awesome. I only recommend Concord when it comes to car warranty company's.

1 year ago

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Keith Bease Los Angeles, CA

The customer service at Concord Auto Protect has been great so far. It has been great because when I had a repair that was needed on my car they made it easy for me and not a complicated process. I am happy how efficient they are with helping me getting my car repaired. In the end everything worked out and I have my car back running perfect again. I think the warranty is worth the money and I see the value it provides me.

1 year ago

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John Palm New York, NY

I have a plan through Concord Auto Protect and my friends does as well. I purchased my plan after hearing how Concord was easy to deal with when getting a repair and my friend said there was no hassle at all. I know when I called Concord I was helped quickly by them and it was a no pressure sale. The agent I was speaking with gave me plenty of time to talk the plan over with my wife and think about it. He even went into great detail on how everything works and how the warranty can benefit me also. The price point is affordable for me and works out perfectly for my budget.

1 year ago

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Connor Choena

Nothing to complain about, everything has been great with my warranty plan through Concord Auto Protect. I would recommend anyone looking for a affordable warranty to use Concord Auto Protect. When I was purchasing my car a year ago the dealership told me they heard good things about Concord from there customers as well. I have had this plan for over a year now and I never had any problems with claims or questions that arise. I am always helped promptly from customer service.

1 year ago

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Stella Javis Los Angeles, CA

Very happy with my warranty plan and the amount of perks it came with. The value the plan offers is great and I have not had a single problem with anything. The price for the plan was competitive and a no brainer on having some sort of warranty in place for my car versus nothing. I have only spoke with the customer service a handful of times so far and it has been a smooth conversation every time.

1 year ago

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Sophia Jackson

I have been a customer of Concord Auto Protect for well over a year now and I have never had any problems with the warranty. I have had repairs in the past and they have been covered by them. Not much to say because the process was very easy and quick, they handled most of the discussion with my mechanic and minimal effort was needed from me. The agents I have dealt with have been honest and patient with me always which is nice. I have not had a bad experience to this day with Concords warranty plan. I think the plan is fairly priced for what my car is covered for and not.

1 year ago

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john brokivich Ashburn, VA

My experience with getting my car repaired last week was pretty good from calling them to seeing if its covered and so on. I was happy to find out the repair was covered without any problems. They were in contact with my mechanic and took care of everything for me. I know my friend uses another warranty company and will be switching to Concord after seeing how easy everything has been for me. I will be purchasing another plan from them for my sons car in the future when my budget allows me to.

1 year ago

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Sarah Steele Seattle, WA

Pretty simple process for a claim for the repairs that my Mercedes Benz cls550 needed. There was no cost out of pocket and they took care of me the entire time and made sure I was 100% happy with the situation before and after the repairs. They even followed up with me a little while after asking if they can improve on anything and how I would rate my experience. Just a great company todo business with and its a pretty easy process for claims if you know what you're covered for and not.

1 year ago

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Derek Zimmer Miami, FL

I renewed my warranty plan this week and it went pretty smooth. I decided to renew because the price is good and the repair I had in the past was approved. I can not think of anything negative to say because the warranty plan has done what it said it would. I have not ran into any problems yet with filing a claim or calling them with any questions that may come up through out the warranty period. The value Concord provides is well worth the money.

1 year ago

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Steven Zechen Seattle, WA

I was looking for a car warranty company and found Concord last week with a few other options. I did end up purchasing a warranty plan through Concord because the price was the most fair and within what I can afford. I have been happy with how the staff was not pushy and took there time explaining the different plans they offer and what would work best for me.

1 year ago

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Tom Perez Los Angeles, CA

I have been a customer of Concord Auto Protect for almost two years now. The warranty plan has done its job so far the warranty covered two separate repairs my vehicle needed so far. I think it was worth purchasing the plan when I did and long term wise I have been happy. I have tried another company in the past that is also a large company and it was a horrible experience. I got more of my moneys worth from Concord Auto Protect.

1 year ago

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Chris Chakem New York, NY

I have been happy with my warranty coverage from Concord Auto Protect. They have been honest with me since the start and they are always there when needed for anything. I have already used my tow once and a claim for some repairs on my audi which was taken care of by the agent. Not much more to say because everything has been easy todo and quick. Overall a pretty solid experience using Concord Auto Protect.

1 year ago

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Bobby Gurus Los Angeles, CA

I reached out to concord last week to ask about the warranty plans they offer and to see if they have anything within my budget. The customer service was amazing with not being pushy and explaining all the plans to me in great detail. I found the perfect plan for what I could afford and I think the value is great for an affordable price. I feel more confident in Concord and the staff more then the other companies I called about plans.

1 year ago

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Brian Peterson New York, NY

Using Concords warranty has been an easy experience so far. When I had a repair that had todo with the engine I was concerned it would not be covered. But to my surprise Concord had no issue with covering the entire repair at my local dealership. The price of the repair in total was near the cost of the warranty plan so it has proved its value already.

1 year ago

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Vickie Hean

This is my second time using a car warranty company and it has been a painless experience thus far. My old company I used was a popular car warranty company and they never paid out for anything. So after dealing with that situation I made the switch to concord and I only had a single repair so far and it was taken care of without any time wasted. The numerous times I have reached out to the staff they are always willing to help me with anything needed and answer any questions I had before.

1 year ago

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Kyle Johnson Ashburn, VA

Just got my claim approved without a single issue. Thank you so much for approving it so quickly and helping me out today. I am surprised how they were able to get everything taken care of within the same day. They wasted zero time and made sure I was all set with the repairs. I would HIHGLY recommend Concord Auto Protect to anyone looking for a solid car warranty company that cares.

1 year ago

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Adriana Lopez Denver, CO

I have been a long term consumer of Concord with two warranty plans over the years. My husband and I have had a few claims over time and we only got denied for one of them. After checking what was covered and not I understood why it was denied. But on the positive side the others were approved. Concord was in touch with my mechanic shop always quickly and always wanted to make sure we were taken care of. I could not be happier with everything that Concord has done for us.

1 year ago

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Karen Santoa Reston, VA

The warranty policy I purchased was the Premium plan for my car. It has been a live saver when it comes to repairs and I even used it for road side assistance at 1am. Personally I have not ran into any issues using my warranty plan and the customer service has always been great. I went through the claim process twice and it has been painless and both times my car was repaired. For the price I paid for the warranty it was worth every dollar.

1 year ago

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Gary Gustavo Bluffdale, UT

I have been with Concord Auto Protect for over a year now and it has been great. The warranty plan does a great job covering my car for repairs that are needed. I have been lucky to only have one claim so far which was easy todo and approved quickly. I am happy with how Concord treats me even after purchasing the plan they are just as amazing as before which is a relief. I will be purchasing another plan from them for my next car whenever the time comes.

1 year ago

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Danny Saquic Miami, FL

I have not had a single issue with using concords claim process for a repair my Mercedes Benz c63 needed. The phone call to them with smoothly and the communication between them and my repair shop was quick & easy. I was fully covered for the repairs needed to get my car running perfect again. I would only recommend Concord Auto Protect when looking at car warranty companies.

1 year ago

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Tommy Marvel Atlanta, GA

It has been an easy process using Concord Auto Protects claim process. They really do care about the customer and wanna make sure you're happy. The agent went out of his way to make sure my claim was swiftly taken care of and I would be informed right away because this is my only car. He came through on his word and my mechanic shop knew the same day and by the evening I was good to go with my car again. Claim was approved without a single issue. I can not be any happier, everything did work out for me.

1 year ago

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Mary Leprince New York, NY

It has been a pleasant experience using the warranty plan from concord. The staff have been nothing but excellent with claims and questions when they appear. The customer service agents always take there time and try to clearly explain everything to me, which is really nice. I had two claims and both went so smoothly and approval rate was great for both claims. I personally believe they are the best warranty company out there and fairly priced.

1 year ago

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Elisa Zarrella San Jose, CA

I have been a long term customer of Concord Auto Protect. I have purchased two plans for two separate vehicles so far. I have never ran into an issue with getting the repairs approved and paid for. I understand what is covered by the plan and what is not, So that is why I believe I never ran into a single problem. The customer service is above average and does their job pretty well always.

1 year ago

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Rod Jenkins New York, NY

I have been a customer of Concord Auto Protect for a few years now. I purchased the warranty plan for peace of mind for my car because I know repairs can be expensive. I would recommend Concord for anyone looking for a warranty company. Because they are very clear on what is and is not covered by the warranty, they don’t try to hide anything from you. I love the honesty I have gotten from them so far.

1 year ago

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Donald Heans Ashburn, VA

I am very happy with the warranty plan so far. The plan is easy to understand and the pricing was competitive. I would recommend Concord Auto Protect for their honesty and how easy it is to understand the plan. The previous company I was with made it complicated to even understand what I am covered for but not Concord. The customer service has been excellent with assisting with any questions I have had.

1 year ago

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Ryan Lazlo New York, NY

I purchased the warranty plan a few months back before needing a car repair. I reached out to the customer service staff and was helped with the process of filing the claim. The claim did get approved by them without a single problem. I could not be happier how it all turned out for me. I am thankful I purchased the warranty package from Concord Auto Protect. I wanted to share my experience because good companies do exist and they are one of them.

1 year ago

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Randy Tamine Los Angeles, CA

I purchased the Premium plan for my BMW, which is well worth it for me. Now my BMW is not brand new so a warranty was a must for my peace of mind and especially for the amount of money I paid for the car. Now from the first phone call to Concord Auto Protect to now has been great. The customer service agent I had took care of everything I needed and took his time with me. I did not feel rushed at all and was given plenty of time to think my purchase over. I have been happy with the purchase so far and plan on recommending them to other friends I have.

1 year ago