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Concord Auto Protect

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8.3

Overall Score

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Jimmy Thena Los Angeles, CA

I was assisted the entire time with my purchase from Concord Auto Protect. The price of the warranty plan was better then a few other companies I looked at prior to them. I think I picked the most honest company there is in the industry after speaking with multiple ones.

11 months ago

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Thomas Stephens

It was easy to understand what I was been offered. Abe answered all of my questions that I had. I haven't went through the claims process as of yet, but I will update accordingly how that goes, if I do use it. I would definitely recommend Concord Auto Protect.

11 months ago

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Kim Pheana Buffalo, NY

Love how easy everything has been since purchasing the warranty plan. I had one repair and it was easy to get in touch with Concord about it. The agent I spoke with went above and beyond for me and made sure I was taken care of quickly. I can not find one complaint about anything, they are simply the best I believe.

11 months ago

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Shannon Rovers Prague, 10

They covered my repair on my Honda Pilot, there was no cost out of pocket for me. Great customer service agent and they took care of my claim right away. The plan was worth every dollar! I would easily purchase this again in the future for another vehicle.

11 months ago

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Nate Mysen Charlotte, NC

I had multiple claims approved over the past few years. Customer service has been solid and available when needed. I can not complain about anything because one to two of the claims were questionable on my end and they still pulled through. Can not beat that for the price of the plan which was cheaper then two other plans I looked at. I would recommend them based on my own experience.

1 year ago

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Peter Jatlen Los Angeles, CA

The quality of the warranty plan from Concord has been great for a few reasons. The main reason Is when I needed to use the plan for a repair a few months back it was covered. Now it was easy to file a claim and go through the process which was surprising to me. The next reason is the customer service agent simply did his job and made sure I was taken care of repair wise and even going out of his way to follow up with me after the repair. Its hard to find a trust worthy company but for me Concord has been it.

1 year ago

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Connor Bisem Chicago, IL

Would not want to use any other warranty company only Concord Auto Protect. The customer service here is amazing and they really took care of everything for me. The agent made sure all my questions were answered fully before even purchasing the plan. The guy I spoke with was clear with explaining everything and very honest on which plan I should look into while staying within my budget. The price of the plan seems worth it knowing how expensive mechanics can be with repairs especially major ones.

1 year ago

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Manny Chavez

Concord Auto Protect was the only warranty company that took their time helping me pick out the perfect plan and answer all the questions I had. I am happy with my purchase and think it was the right decision to make for my self right now. I have never had a warranty policy until now so this is all pretty new to me. I checked out a few other companies and Concord had the most offered at the fairest price and after speaking with them the choice was easy to make for me.

1 year ago

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Gary Smith

Very happy with the customer service at Concord. I called them about a claim and it was taken care of quickly within 24 hours of the first call. The repair was taken care of by the warranty plan and saved me a decent amount of money off that one repair. We got the Cadillac back and now the transmission is shifting as it should be without any more issues thankfully. Other than that not much else to mention, everything was super easy and stress free which is awesome.

1 year ago

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Mary Casande

I was able to snag a warranty plan through the fathers day discount which was awesome. I would recommend the company because they took their time with explaining the plan to me and not rushing me to make a purchase which is great. I think they are the best customer service I have ever dealt with from any company. I am happy that I purchased the plan from them and not another company.

1 year ago

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Ryan Veron

Just purchased the warranty plan through their summer sales event which was awesome for me because of the discounted price. For the price I got the warranty plan it made sense without a doubt, knowing the cost of certain repairs for this model Volvo can be expensive. The signup process was simple and quick, happy about all that. The customer service was not really pushy and provided enough info for me to make a decision. Overall an easy experience and excited to see what happens with the plan and so on. Would recommend to others.

1 year ago

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Rita Wood Los Angeles, CA

Very happy with everything that Concord Auto Protect did for me warranty claim wise. The repair was taken care of quickly for my transmission on my Porsche Cayenne without a doubt they helped me out so much. I would without a second thought recommend them to anyone else looking for a fair priced warranty plan that actually covers repairs. The entire transaction of the repair was handled between them and my mechanic which was great for me and saved me a lot of time. I did not have to go chasing anyone and was happy with the outcome in the end.

1 year ago

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Ryan Garrison New York, NY

Thrilled to try out the warranty plan and all the great perks that came with it. The price I paid for the plan was well wroth it compared to what repairs normally cost for a bmw. The entire process has been great so far and everything was explained to me in detail. The staff were more than helpful with providing me multiple options to pick from and going into detail explaining the coverage provided.

1 year ago

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jameswhite23

Very easy to purchase the warranty plan yesterday morning. The agent I spoke with handled everything for me and explained the entire plan in great detail to me. The pricing of the plan is competitive and offers plenty of coverage for my needs. I shopped around at other companies for my Audi and some of their pricing was insane, Concord was the right choice for me.

1 year ago

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Rhonda Miller New York, NY

Personally I have had no problems with Concord Auto Protect over the last two years. I bought the plan based on the amazing reviews Concord has and the customer service of the company which was good in my eyes. Staff have been excellent every single time I have spoke with them or have filed a claim its always great. They were never pushy or aggressive with me and took their time answering my questions. Just a great company overall!

1 year ago

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Ron lewis

The warranty plan has been great so far for the price. We got the plan for a low cost which was awesome and the plan covers plenty of items. So far they have covered a transmission repair for us which helped us out a lot with our families car. The plan did its job with covering the repair and a few other things such as a tow to get the car to the local shop. I have no complaints about anything, even the wait time for the approval was quick.

1 year ago

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Lillian Armstrong New York, NY

I just bought a warranty plan and got the Memorial Day discount which is awesome. The total price of the plan came within my budget so I went for it. The plan seems like it offers more enough items for me to be happy with it. I am excited to see how everything works with repairs and anything else that is needed. I would say the customer service guy was easy to speak with and took his time explaining all the perks of the certain plan.

1 year ago

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Jane Doe Los Angeles, CA

Super happy that my repair was covered by the warranty plan through Concord Auto Protect. The staff went really above and beyond for me to handle my claim within 24 hours. They notified my mechanic to approve the repair and everything was taken care of. The cost of the Audi parts were not cheap either and the amount of money saved is great for me. The purchase of the warranty plan was a great one and I would recommend others to also get warranty only through Concord.

1 year ago

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chris Martinsville, VA

Just signed up and my experience was pleasant and easy. Abe was my agent and didn't pounce on me every day to sign up every day while he waited for me to make a decision. I checked several other warranty companies, and they would not leave me alone to make a decision. I haven't used the service and honestly hope not to but will write another review if I do.

1 year ago

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Stanley Lucid Dallas, TX

I have had Concords warranty plan for over one years already. I have dealt with their customer service for my repairs with my Lexus recently. The repairs were all covered within the plan and the amount of money I saved was well worth the purchase. The agent was always there when i needed him and no wait time phone call wise to speak with someone. A+ company and great warranty plans.

1 year ago

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Lorena Long Miami, FL

The agent I spoke with was great with assisting me with anything I needed. I had multiple questions about the warranty plan and what it covers on my Lexus, the agent took his time with me and was not rushing me at all. I felt comfortable speaking to him and he understood my needs and what I am looking for in a warranty plan. He was able to match me up with the perfect plan while being affordable.

1 year ago

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Evelyn Mills New York, NY

I just bought the plan from my car warranty through Concord yesterday morning. The selling point was all the extra perks on top of the repairs being covered such as 24/7 road side service and how the plan is transferable to a new car if I purchase one. Everything seems great and for the price it was fair, I could not find any negatives about the plan. I did look into other companies and it was hard to commit to another one when the price was higher and coverage was similar.

1 year ago

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Darrel Kong

Easily the best car warranty there is, I have reached out to multiple companies and Concord is the best option I found. Most of the companies I called all offered the same amount of coverage but the difference was how the customer service agent was either pushy or didn't care about our questions not at Concord thou. I could not be happier with my purchase of the warranty plan and the company I picked. The agent I worked with was great at assisting me with anything I needed.

1 year ago

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Nick Garris

One of my friends recommended me to check out Concord for a warranty plan while looking into other companies also. I did in fact end up buying a warranty plan from Concord Auto Protect last week because the price was great and coverage was more than enough for me. I trust that the plan will assist me if I ever have a repair needed in the future, I think it was worth purchasing in that perspective. The friend that had the plan prior to me did in fact have multiple repairs that were done and covered by them.

1 year ago

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Ashley Dien New York, NY

Beyond happy with everything Concord has done for me. I had one part that needed to be fix which thankfully was not a major repair. Regardless Concord was there and covered it without a single problem. There was no time wasted within 24 hours my mechanic said it was taken care of. The cost of the plan was well worth it knowing I am covered for repairs and other great perks of the plan as well.

1 year ago

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Mike Diegen Reston, VA

The customer service has been simply amazing anything from answering my questions to fixing a small error they were always there for me. The pricing of the plans all were fair and I think for what they offer is worth it. When I was checking out other companies prior to going with Concord it was made well known the customer service agents at Concord are better. I would recommend any plan from Concord, I do believe they are an honest company to use versus some other questionable ones.

1 year ago

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Jim Vane New York, NY

When I purchased the plan months ago the staff was not pushy towards me buying the plan. The agent I spoke with was professional and helpful in any way he could of been. The price of the plan was within my budget and more competitively priced then other planes I looked at. No repairs have been needed so I have not tried out the claim process yet, but I am sure when the day comes it will go smoothly.

1 year ago

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Johnny Kingston

Love how the customer service was quick and made sure my claim was taken care of the same day. Granted they had all the information from my mechanic ahead of time which made the claim process quicker for me. The value the plan has provided me has been great and I love all the extras included with it. Its hard to find a better priced warranty plan with this much coverage.

1 year ago

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Jessie Simos

Could not be happier with my warranty plan! This plan has already saved me a headache from the costs of one repair a few weeks back for my Tahoe. The agent we spoke with was super quick and made sure everything was taken care of for us. I am happy I went with my gut feeling and purchased the warranty plan. I think they are the best company I could of chose.

1 year ago

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Tyler Kolaj New York, NY

I had purchased the premium plan from Concord Auto Protect months ago and with my luck I needed a repair on my car which involved my fuel system. As a shot in the dark I had my mechanic shop contact Concord and see if the plan would cover anything in the repair or not. To my surprised a substantial amount was covered which saved me a lot of money. The warranty plan worked as it was expose to and I could not be happier with the outcome. My vehicle has been back on the road since then without a single issue thankfully.

1 year ago

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Lola Macarola New York, NY

I so far used the towing feature out of my warranty plan because my car had an electrical issue which caused it to stop working all together. The tow and repair were fully covered by the plan which was so amazing and saved me. The staff at Concord made the entire process easy as possible for me and my mechanic shop. I would highly recommend a plan from them and I trust them now fully.

1 year ago

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Hailey Myan

Nothing to really complain about, the warranty service was easy to purchase and staff was helpful during the process. I have not had any repairs yet thankfully. So I can not talk about that part of the warranty plan. But what I can say is my brother in law has a plan from them also and he loves them and they did cover his repairs that were needed. The cost of the plan was affordable and competitive when comparing to other car warranty companies also.

1 year ago

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Billie Cole

Nothing to really complain about, the warranty service was easy to purchase and staff was helpful during the process. I have not had any repairs yet thankfully. So I can not talk about that part of the warranty plan. But what I can say is my sisters husband has a plan from them also and he loves them and they did cover his repairs that were needed. The cost of the plan was affordable and competitive when comparing to other car warranty companies also.

1 year ago

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Bethany Burton New York, NY

Claim was covered without a single hiccup. I went to my local mechanic and they worked with Concord and within the same day it was approved. I love how easy the process was for me and how helpful Concord was the entire time. I was kept updated by my Mechanic and Concord the entire day and did not have to chase anyone for answers. I will be purchasing another warranty plan for my next vehicle when the time comes without any doubts through Concord.

1 year ago

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Raymond Taylor Chicago, IL

I purchased a warranty plan through Concord Auto Protect about two weeks ago. The plan covers enough items on my car to help give me the peace of mind I needed. I personally think you can't go wrong with the warranty plan for the price, from my past experiences I have had repairs on previous vehicles become expensive. I wish I knew about Concord earlier on but at least now I have it.

1 year ago

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Francis Robinson Los Angeles, CA

I went with Concord Auto Protect which was a great choice because I needed a repair which was costly on my Cadillac a few months later. The repair that was needed was covered by Concord. I can not thank them enough for making sure my claim was taken care of quickly. The plan was well worth the cost, It saved me when I needed it the most. I also had a friend who purchase a plan from them last week.

1 year ago

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Pauline Gomez Chicago, IL

I looked around for a warranty plan for over a week contacting multiple companies. I like the simplicity of concords plan and being able to understand what is and is not covered within my plan. The pricing is also competitive and it is easy to understand all the different packages they offer. The entire time I was speaking with the staff about a plan they were helpful and not pushy towards me making a purchase. I have no complaints about my purchase and exited to see what happens.

1 year ago

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Stephanie Lee Dallas, TX

So far the warranty plan has been excellent. I only had one small repair and it was completely covered by the plan. The plan has everything I ever wanted and the cost of the plan was cheaper then another one I was looking at. The agent I spoke with understood what I was looking for and was able to provide a recommendation on which plan to look at. Everything has been going smoothly and I think it will continue that way.

1 year ago

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Jose Cisco

He was able to answer all of my questions and address our concerns. I would recommend Concord to others because the prices are competitive and the coverage is excellent. Without a doubt I believe this is the best purchase I have made in a while. Time will tell when it comes to any claims that are placed and how it all goes, I do believe it will all go well. I would recommend Concord to others.

1 year ago

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Bonave Pollas Chicago, IL

I bought the advanced plan from Concord Auto Protect a few weeks ago. The plan is priced pretty well where I just look at it as a "safety net" for my car if anything is needed repair wise. Not much else to speak on, the terms were easy to understand and everything made sense to me on what's covered and so on. The guy I spoke with was not pushy at all and gave me plenty of time to think it over before purchasing a plan.

1 year ago

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John King Ashburn, VA

Very excited to see how the warranty works out long term wise. Just bought it last week and could not be happier so far. The agent was super nice and helpful with assisting me anyway that was needed questions wise about the plan. I think the plan was priced right for what's covered on my car now. If I ever have a repair I will update the review and so on if needed.

1 year ago

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Stan Martin Miami, FL

We have been with Concord for a little over a year or so and since the start they have been professional and straight forward with my wife and I. My wife has had two separate repairs needed and both were approved with out any hassles. We cant find a single complaint because the plan covered the repairs in a quick timely manor and the staff has always been great.

1 year ago

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Danny Rezzouk Denver, CO

I have the premium plan warranty through concord auto protect. The plan did in fact cover my transmission on my car which was by far not cheap. I was amazed and happy it was covered by them, I know it saved me alot of money already. I would hands down recommend the warranty plan to anyone. The staff has been great with anything I have needed, so no complaints with anything.

1 year ago

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Cadet Johnse

Been happy with my warranty plan and all the perks that come with it. To me it was a big purchase but I knew for peace of mind it was the right choice to make to have some sort of safety net when it comes to repairs. The price of the plan was priced better then two other companies I looked at prior to Concord. I would without a doubt recommend Concord to anyone who needs a fairly priced plan with good coverage.

1 year ago

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charles joseph Phoenix, AZ

I purchased the plan from Concord Auto Protect back in December for my newer car I got last year. The purchase process was simple and clear to understand, everything was explained in great detail to me. I don't have any complaints about the warranty plan or the staff. I would recommend Concord to anyone looking for a trust worthy and affordable warranty company.

1 year ago

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Judith Ronaldi Seattle, WA

I have only had the plan for two weeks so I can not speak on coverage and repairs because I have not had one yet. But I can tell you the customer service was honest and took their time explaining everything to me in great detail. The cost of the plan is also pretty fair comparing to the cost of some repairs which can get expensive I have learned in the past with my last car. Overall I think Concord is great company and not pushy towards you buying a plan unlike another company I called before Concord Auto Protect.

1 year ago

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Tim Sloane Miami, FL

Been a customer of concord for over two years now and have never ran into any issues. From contacting them about questions to claims and everything in between they have been excellent towards me. Our vehicle has been thankfully pretty solid with only one minor repair being needed last year which was promptly taken care of by them. Quality parts were used and the car has not had another issue since. I think the value is good and the plan has been great for the affordable price it was.

1 year ago

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Aaron Bussell Dallas, TX

I just recently purchased the car warranty plan from Concord Auto Protect, I was assisted quickly and it was an easy transaction. The agent was helpful the entire time with any questions I had and even explaining the plan in great detail. He was very straight forward about everything and did not try to hide anything from me. I think they are a great company and honest which is rare these days.

1 year ago

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Tyler Richards Dallas, TX

Only car warranty company I would trust and recommend to my friends. I have been a customer of theirs for over two years now and love everything about the warranty. I have had one repair and the warranty did cover the repair that I needed, which was great. I think the price of the plan is worth it for anyone looking for a solid warranty plan that will cover their repairs if the time comes.

1 year ago

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Chris Harren Seattle, WA

I purchased the premium plan a while back and finally got to use it last week for two repairs on my car. Everything was covered for me which was awesome. Same day I called I was approved later that day and my mechanic had my car ready to go the next day. So in total everything took 48 hours which was speedy compared to what I thought it would take. The plan has already been a great investment for me and has saved me once already.

1 year ago