Best Company Guarantee Concord Auto Protect Logo

Concord Auto Protect

check_circleVerified

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

tmease ,

First ever extended warranty purchased today! Mark S helped me through the process. Mark was knowledgeable, thorough and very patient with all of my questions and skepticism. I felt comfortable throughout and very well have passed without Mark talking me through everything. That is all. Thank you.

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Tmease, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Jan. 7th, 2021

star star star star star

T P De Pere, WI

I canceled my extended warranty after a period of one year because we purchased a new car that had a factory warranty. The cancellation process was smooth and seamless. I received an immediate refund on my charge card. Thank you Concord.

6 months ago

star star star star star

Charles L. Yancey, Sr Virginia Beach, VA

I've just got the coverage so I can't speak on that part, but the customer service was great. I dealt with a Mr Gene H and his mannerism and professionalism were superb . His willingness to assure that I was getting the best deal for my vehicle made me more comfortable with him than any of the others I talked with, especially CarShield. Thank you Mr Harris for a jab well done!

10 months ago

star star star star star

Donald Byrne Arlington, VA

Steve W was my eventual advisor/ sales rep for Concord when I was searching for an extended warranty for my 2014 Toyota Camry. He was very patient and helpful in answering my numerous questions about the coverages and exclusions etc. which were detailed in the Terms of Agreement. For various reasons I let this decision drag out for many months! Steve was diligent but not obnoxious in staying in touch with me on this matter.

10 months ago

star star star star star

Ramiro Fejeran Killeen, TX

The professionalism of the agent and the care of providing all appropriate information to me was of great help. Hope to have a great success in future needs.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Ramiro, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Mar. 1st, 2021

star star_border star_border star_border star_border

Unhappy customer ,

You have the WORST customer service!!!!!!!! The lack of of anyone to help with my situation I am now without my car until Monday morning, very nice NOT!!!!! I call to get approval for a repair at 9:00-10:00 am, I get approval for the repair. The garage gets the e-mail asking for information to complete the repair and send the final invoice back so the the bill can be paid and call for a credit card number. The repair is complete both the garage and I call only to find out you are not open on Saturday???? How is it possible for a representative to call me, send an e-mail to the repair garage, call the garage but you are not open on Saturday!!!!??? You are authorize the repair but now you can't pay my bill on the same day you authorized the repair? I am totally confused. I would not recommend ever getting any service from this company that starts your repair process and at the end of the day you do not have your car!!!! Garages are open for repairs on Saturday and so should your warranty company

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Dear Unhappy Customer, Thank you for leaving this review. A claim was submitted on Saturday morning. We had approvals within 1-2 hours. Your shop completed the repair after business hours on Saturday. The shop was paid early Monday morning before 9 AM local time. We apologize for the timing and we strive for customer satisfaction. As you have stated in the review ,for a company to work as efficiently as we did on a Saturday just shows how high of a level of service we have. No other company would have that turn around on a business day. Feel free to call us to discuss... Concord Auto Protect

Feb. 15th, 2021

star star star star star

JOHN HEBERT Warren, MI

Working with Steve W was super easy. He answered all my questions, I felt like I was sitting across the desk from him. It's a done deal and I'm Happy, Thank you!

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey John, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Feb. 3rd, 2021

star star star star star

James Hare South Orange, NJ

It was very simple and easy to find good coverage for what I wanted, and Marc was able to help me find discounts that fit me and gave me the same coverage for over $600 less than a dealership

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey James, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

Jan. 26th, 2021

star star star star star

Claude A Henderson Garner, NC

Just signed up for extended warranty protection. It was very easy process. I had a well informed and helpful account specialist. If you handle claims like you do prospective clients I can easily see why you are ranked #1.

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Claude, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jan. 18th, 2021

star star star star star

Kisha Lansing, IL

Morris was so quick with getting back to me with a very competitive quote and he was simply great to work with. Great follow-up , very professional and knowledgeable about the various options available.

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Kisha, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Morris. Thank You , Concord Auto Protect

Jan. 15th, 2021

star star star star star

Ryan Repko Collegeville, PA

Everything was very easy to do and the pricing was great! Steve W was very helpful and great to work with. Hopefully if needed the claims process is as easy as the sales process!! Thanks

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Ryan, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 7th, 2021

star star star star star

Dr. Jack Kushner ,

Today I signed two agreements with Concord with Mr. Steve W. The initial interview was very professional and complete. Mr. W was very patient as I went through the process. I hope I never need this insurance but suspect that I shall.

10 months ago

star star star star star

Steve Herbstritt Erie, PA

We have just purchased protection and have not used the protection yet. But Gene was very helpful and the purchase process was quick and easy. The pricing was fair for bumper to bumper coverage without a lot of excluded items.

10 months ago

star star star star star

Jennifer Lawson Danville, KY

Fair prices and Great customer service. No negative comments so far.

1 month ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Jennifer, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jun. 28th, 2021

star star star star star_border

Diane L Seattle, WA

I really don’t know because I have not had to use it yet. Great plan & cost, thank you!

1 month ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Diane, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jun. 22nd, 2021

star star star star star

Nena McFarland Aurora, CO

Patrick was very helpful in transferring out current policy to our newly purchased used vehicle. My intent was to cancel the current service program as we traded in our truck for another. All of the prorating was done properly the first time, easy to understand. I truly recommend Concord Auto Protect for their excellent customer service and low premium costs.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Nena, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Patrick. Thank You , Concord Auto Protect

Jul. 30th, 2020

star star star star star

Laura Mansfield New York, NY

Concord Auto Protect has been amazing to us for well over 3 years now. Customer service is always nice and willing to help any way possible and also answer any questions we have at any time also. I understand their is multiple other businesses out there but we stuck with them solely because of fair pricing and amazing customer service. I will always stand behind this business and recommend others to use them as well.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Laura, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Gerald Wight New York, NY

I have used Concord Auto Protect for the whole life of owning my car which is 3 years. The same week i purchased my bmw i bought the warranty and was very happy i did. The price was very fair and they covered a repair i needed. No hassle or problems at all, They handled everything. I would highly recommend Concord Auto Protect to friends and family. I will be using them more in the future for any more cars i purchase.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Gerald, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Ronny M New York, NY

Concord Auto Protect has been amazing to me since the time I purchased the warranty. They answered any questions I had and a no pressure sale as well. They always treat me amazing as well. When I needed a small repair for my heat in my honda fixed, ZERO problems and got it taken care of right away. I would highly recommend other to use concord as well. Prices are fair and customer service is good also.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Ronny, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Tim E New York, NY

I have my car warranty with Concord Auto Protect for about a year. I have only used them once so far to fix my Heat in my car. Everything was covered and everything went smoothly as well. Zero complaints from me and it was well worth the money from my point of view. Also Concord Auto Protects customer service was very nice and helpful thru the whole process as well.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Tim, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

M Needham Taunton, MA

Just purchased a new to me 2017 vehicle that is just outside of the factory warranty. After a lot of research and receiving several quotes, decided to go with Concord. Purchased a premium plan at a great rate. Jeff answered all of my questions, was informative without being pushy. Hopefully, I will not need to use the warranty, but have peace of mind knowing it's there.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Mr. Needham, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Jeff. Thank You , Concord Auto Protect.

Jun. 9th, 2020

star star star star star

WAYNE C FRORUP ,

My transaction in making this purchase was fast and uncomplicated. So far no dislikes yet. Looking forward to adding another vehicle real soon.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Wayne, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Mar. 1st, 2021

star star star star star

Ronnie Brashear Avon, IN

This turned out to be a painless sales call!! Gene H. walked me through the program and answered all of my questions. Thanks Gene.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Ronnie, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Mar. 1st, 2021

star star star star star

Kenneth Jones Rockford, IL

Mark was very easy to work with. I feel like this is the right coverage for me at this time and would recommend this product to others.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Kenneth, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Feb. 19th, 2021

star star star star star

Alberto Calero ,

Great experience and Marc S. was very Helpful and I like the way he handle everything with my policy thank you very much

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Alberto, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

Feb. 18th, 2021

star star star star star

Michelle Ranieri Asheville, NC

Robert C was very patient answering all of my questions. I have bought this coverage and hope I am happy when/if i need to use it.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Michelle , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert C. Thank You , Concord Auto Protect

Feb. 9th, 2021

star star star star star

fortsonanita ,

He was great, patience and explained the policy with great details. I would definitely recommend Concord and Robert to my friends.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Fortsonanita, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Feb. 8th, 2021

star star star star star

Cecilia Ruberto Dallas, TX

I really appreciate Steve W quick follow up, respect of my time and detailed walk thru of the policy coverage options. I will definitely recommend him and Concord!

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Cecilia , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 25th, 2021

star star star star star

Fred Diller Allison Park, PA

Mark S was very knowledgeable and professional. He answered all my questions and made me feel I was making the right decision. He is truly an asset to your company.

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Fred, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Jan. 22nd, 2021

star star star star star

Normand Vallee Holden, MA

Roberts handling of the whole process from start to finish was a refreshing experience. He was very helpful not pushing at any point, and was very informative.

6 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Normand, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Jan. 13th, 2021

star star star star star

Verlie McBroom ,

Steve got back to me right away. He was very polite and wanted to resolve my concerns. Since I haven't had a chance to go over the agreement I cant really evaluate any results you might need for this encounter.

10 months ago

star star star star star

Tiffany Meadows Hayward, CA

Very nice and pleasant and answered all my questions

1 month ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Tiffany , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jun. 22nd, 2021

star star star star star

Mary D Massey Pasadena, MD

I spoke with Robert he was extremely helpful including me a rate for my extended warranty. I have not received a copy of my warranty yet however what he told me for the amount of money I was charge seemed like a very good deal. Thank you for your service.

5 months ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Mary, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Feb. 1st, 2021

star star star star star

Edson Cardoso Atlanta, GA

Steve did a solid job offering me a great package along with an explanation of each package. Steve also was very transparent with me and very honest throughout the process, His communication and positive attitude made it easier for me to choose Concord Auto-Protect. Thank you, Steve!

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Edson, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jul. 22nd, 2020

star star star star star

Gerald D Warren Durham, NC

Dealing with Steve W was an unbelievable experience.. Congenial , Responsive and Forth coming with all the details of the pending contract we were discussing. He made me feel as though I was dealing with a family member. I truly believe that he is genuine and trustworthy and I feel very secure with Concord. The company has a great employee

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Gerald, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect.

Jun. 22nd, 2020

star star star star star

Wayne A Hanson Forney, TX

My service representative Steve was very informative and not pushy when I explained what type of coverage I needed for my Cadillac that I had just purchased. And the price was right! Got me the coverage I wanted at less than I expected and without any deductible for any or the repair services covered!

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Wayne, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 16th, 2020

star star star star star

Bowe Williams New York, NY

We purchased Concord Auto Protect about two years ago for my sons jeep. He had a small repair that needed to be taken care of and it was fully covered. We had no problems at all and the whole process was very smooth and quick. The staff at Concord Auto Protect was also very nice and understanding with anything we needed. Thanks again guys !

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Bowe, Thank you for leaving your review with us! We are happy to help & greatly do appreciate your continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Brandan Wakefield New York, NY

Gene H took care of us from start to finish. He answered all questions we had and explained in good detail everything we are covered for. I'm very happy with the process and i couldn't ask for anything more from an amazing company.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Brandan, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Oliver S New York, NY

I love Concord Auto Protect, Our family has been a customer for 4 years so far. Everything is always flawless with them and the customer service really does go out of their way. Im very happy with them and pricing is good as well, You get what what you pay for.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Oliver, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

David Suarez New York, NY

I love using Concord Auto Protect, Super nice customer service and they always treat me amazing as well. We own a 2018 Jeep and purchased the warranty a little over a year ago and never had any problems with Concord. We had one tiny repair that needed to get done and the whole process was very smooth and amazing !

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey David, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Nelson R New York, NY

Our family has been a customer of Concord Auto Protect for 4 years now. Im very happy with the service they give and how the staff is always nice and helpful as also. I will for sure recommend others to use them as well, Im happy i do.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Nelson, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Abdelkrim Boujenna New York, NY

One of the best auto warranty businesses i have ever used. Their customer service is seriously the best, and took care of any problems that i had or concerns as well. Im VERY HAPPY with concord auto protect and would recommend others as well. I have used 3 other businesses in the past and this is the best so far.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Abdelkrim , Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Jennifer Haase New York, NY

I bought the car warranty for my 2018 Jeep and im very happy with it. I have not had any issues yet and the terms are very clear as well for the warranty. Unlike other company's they are very easy to understand and THEY DONT rip you off unlike others lol. I will be buying the car warranty for another car as well in the future.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Jennifer, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

David Inman New York, NY

Their customer service is simply amazing, they always help me out with anything i need. Their pricing is very fair and im happy with the warranty i got for the price as well. This is the second car warranty company im with and i plan on staying here for many more years :)

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey David, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Juan Garcia New York, NY

I would highly recommend Concord Auto Protect, I have been a happy customer for 3 years with them so far. Zero problems at all, when i needed a repair done witch was a steering related repair. The repair was covered and the customer service was simply amazing the entire time.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Juan, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Chris Smith New York, NY

I have been using Concord Auto Protect for 2 years now, I purchased the warranty for my 2018 F-150. Im pleased with how the service is and how amazing they treat me as well. I have only used the warranty once so far for a small repair, everything was taken care of. Price wise i think its fair but what sold me was their amazing customer service.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Chris, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Jackson Boyd New York, NY

I have been using Concord Auto Protect for multiple months now. Im very happy with how their customer service is and how the prices are fair as well. I needed a very small repair and they covered it zero issues. Im very happy with them and would recommend them to others as well.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Jackson, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Ben Ehrich New York, NY

So far i have had Concord Auto Protect for 2 years on my newer jeep. Im very happy with their customer service and how they took care of the one repair i needed. ZERO problems during the whole thing, im a very happy customer.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Ben, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Bisram Bhagwandin New York, NY

I have been using Concord Auto Protect for my car over the past few years. I have zero complaints about the warranty, It does what it needs todo and so on. Their customer service is amazing and friendly as well. I would easily recommend them to my friends and family.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Bisram, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

star star star star star

Roy Schorsch New York, NY

I used concord auto protect to cover my lovely jeep. I have only needed one repair so far and it was todo with the steering, But there was no problem it being covered and repaired right away. I would highly recommend their amazing customer service and how they took care of it right away.

1 year ago

Concord Auto Protect Logo

Reply from Concord Auto Protect

Hey Roy, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information