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Concord Auto Protect

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8.0

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Katie Gadnia Phoenix, AZ

Awesome people to purchase a car warranty from. They made the process so easy and painless. I would easily recommend Concord Auto Protect to friends and family. I have had only a good experience using them so far. When I did have a claim back in July the customer service rep was great with assisting me and guiding me through the process. He was there with me step by step and handled everything for me. You can not go wrong with using Concord.

1 year ago

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Danni Gnowes Dallas, TX

I have been a customer at Concord Auto Protect for over two years now without any problems. I have been happy with the customer service and the warranty. The warranty has paid for its self from the repairs that my car needed overtime. I know concord did approve two out of the three claims which I fully understood why after speaking with them. They seem like a calm down to earth type of group and not pushy at all.

1 year ago

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James Deben Dallas, TX

I have been impressed with the awesome customer service they have. No matter what time I need them I got someone on the phone right away that's American and speaks clear English. My last warranty company had a horrible wait time and the call center was overseas which was just the worse. I would recommend Concord to people looking for a car warranty company.

1 year ago

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James Meante Denver, CO

I have been with Concord for over two years now for my cars warranty and I have never had an issue yet. I have had two claims which both went effortlessly and were approved. I have no complaints about anything and the staff always seems to be there whenever I need them. Great company and the price was cheaper then two other places I contacted back then.

1 year ago

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Johnny Rodgeris Dallas, TX

It has been a painless experience using Concords auto warranty program for my car. From the day I signed up many months ago to claims and everything else it has been smooth sailing. They always seem honest and never pushy, even when I had a claim they were quick with everything. My old car warranty company I had would find any reason not to cover the repair. But not Concord, they fully covered everything and a car rental even. Its safe to say I am satisfied with my purchase and would recommend Concord.

1 year ago

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Ryan Mamani

I found out about Concord Auto Protect about two years ago and since then I have been a customer. I think its worth the money because I had a claim not too long ago and the customer agent was speedy in approving the repair which was fully covered. I feel great about being a customer of Concord and recommend others to use them as well. They have never done anything wrong by me, So I only have positive things to say.

1 year ago

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Kevin Hamden Atlanta, GA

I have been a customer for multiple years with two warranty plans. I have never ran into any issues getting in touch with the customer service which is always a good thing. I have always been helped immediately and claim wise there is little to no wait. The best part of the warranty is knowing I’m covered so I have nothing to worry about. I would highly recommend this car warranty to friends & family, for the price you can’t beat it.

1 year ago

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Victor F Denver, CO

I purchased the Advanced warranty plan through Concord Auto Protect a few weeks back already. The situation ended up working out because I used the towing feature to get it towed to my local GM dealer. The item that caused the no start situation was on recall and was covered by GM for free. So in the end it all worked out and I never even had to contact Concord about a claim for a repair.

1 year ago

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Louis Martin Secaucus, NJ

I purchased the Advanced plan and needed the roadside assistance which was a unfortunate situation but Concord did indeed help me out. I had the car towed to my mechanic and it turned out to be something small which only let the vehicle crank but not start. So my mechanic made an estimate for me and reached out to Concord for me so it would save me time. The repair was approved almost instantly and my car is now fully fixed. I could not of asked for anything more from Concord and their amazing staff. When I was in a time of need they pulled through and had me covered.

1 year ago

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Greg Dasen Phoenix, AZ

I bought a warranty plan last Friday from Concord for my newer car that I recently purchased. I hope the warranty goes smoothly and I'm excited to see how it works out in the future. I seen all the positive reviews and thought this would be my best chance. The small interaction we had has been good and they were very kind the entire time. I did not feel pressured to make a decision the same day.

1 year ago

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Paula Felix

So far it has been a pleasure using Concord and their warranty services for my two cars. They seem like pretty honest and nice people, every time I call I am helped quickly and the agent is always knowledgeable about the warranty. Whatever they say they will do gets done, I never have to chase them for anything. They said they will call me back and they actually did, which is rare with many companies today.

1 year ago

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Nate Rouean Chicago, IL

I purchased a car from Enterprise Car Sales dealership in my area recently. When I finished the purchase I was talking with the salesperson and he did mention getting a car warranty plan for my car. I asked for some recommendations so he provided me two which included Concord. I reached out to both companies but Concord sounded like the best value for my money after comparing the two thoroughly. I'm happy with my purchase and I think it will go well in the future if I have any repairs also.

1 year ago

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Kebe Dame Dallas, TX

We purchased the "Premium" plan from Concord Auto Protect and are happy with it. We had a claim that was approved within minutes which was not expected from them or any warranty company. After speaking with them more they said it was 100% covered and wanted to make sure we were back on the road quickly as possible. I really appreciate there need to help us and make sure we are always happy. They care about their customers and it shows!

1 year ago

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rubi begum Secaucus, NJ

I was offered multiple plans to pick from for my 2017 Ford F-150 that I purchased from a local dealer here in NJ. I think Concord was the best choice for value for my situation and budget. It has been smooth sailing using Concord and I have not ran into a single problem so far. I would feel confident in buying another plan from them for my families next car. They treat people great and are competitively priced, cant get better then that.

1 year ago

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Jayron Gabryel New York, NY

Concord Auto Protect was fantastic handling my claim I had through them for my cars repair. I was without a car because of the repair but Concord was able to provide a rental which was awesome and helped me out so much. The claim was easily approved, and I was able to have the dealership start the repairs the same day. The customer service agent Micheal was amazing with helping me and making sure everything was handled for me. Its very rare to have customer service like this these days, but Concord has proven they are the best to me.

1 year ago

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Sy Samake

We have been a customer of Concord Auto Protect for some years now and our experience has been wonderful. The staff at Concord has always been helpful to us no matter the situation or the time of day. I would trust them enough to recommend them to close friends and family if they are in the market for a car warranty plan. Unlike another company we dealt with before Concord actually makes the terms easy to understand and does not try to trick you at all. You do not need a law degree to understand it which is nice.

1 year ago

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Manuel Carrillo New York, NY

Very honest car warranty company. I had a claim for my Volvo which was approved right away. Which is amazing for me because its beyond hot outside and its the worst timing for my AC in my car to die. But thankfully I remember I purchased the warranty plan from Concord Auto Protect and it was so easy to get in touch with them. The Volvo dealer took care of everything with Concord and I had my car back in no time in perfect working condition again.

1 year ago

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Chris Musco Las Vegas, NV

Could not be happier with the purchase of my car warranty from Concord Auto Protect. They have treated me great since the purchase and have helped me through the claim process once. I plan on being a long-term customer here and purchasing their plan on another car when the time comes. I have no complaints from the claim process to the customer service.

1 year ago

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Vinny Trety Miami, FL

My warranty claim was processed with any time to waste. I have a 2017 BMW 5 series which was having air conditioning issues and timing is not great as its summer. So, I brought the car into my local BMW dealership here in the Tampa area and had them figure the issue out. When they informed me about the issue and the costs, I notified them how I have Concord for car warranty. Both parties reached out to each other and handled everything for me within a 48-hour period I was back in my car fixed with AC again.

1 year ago

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Nicole Faith New York, NY

My experience purchasing a car warranty plan from Concord has been an easy one a few reasons why. The main reason is the staff always makes it apparent that customer service is important to them and being there when calling also. My Husband and I have been happy with the plan and will continue to update the review as time goes on. If and when repairs happen, we will see how it goes as well. The last reason we like the plan is the price was the best around versus some other companies we checked out prior to this.

1 year ago

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Kyle Terson Washington, DC

Been a long-term customer with Concord with over two separate plans purchased from them over the years. I have nothing but good things to say, I had minimal repairs but when they did come up it was covered without a hiccup. I am thankful i found a warranty company that actually cares and wants to always make sure the customer is happy. I noticed people complain about certain repairs not being covered from them and other various companies but people need to read and fully understand what they are covered for rather just assume things. Thats just my advice and will recommend Concord to family.

1 year ago

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Adam Gearo Chicago, IL

It has been a pleasure using the warranty program plan from Concord Auto Protect. We purchased the premium plan because of the price of our newer car so it only made sense to go with the best plan we could get. So what made Concord different from our old warranty provider was being 24/7 and little to no wait time on the phone. We would wait easily 25-40 minutes with our other provider, but concord was pretty much instant always.

1 year ago

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Jordan Diega New York, NY

Been a customer of Concord Auto Protect for over two years now with two different warranty policies. My wife and I have had over two repairs covered so far and one repair not covered. The repair that was not covered was understandable on why it was not and I can not blame them. The two repairs that were covered went smoothly and handled quickly. I would recommend Concord for anyone that is looking for an affordable and quality car warranty program.

1 year ago

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Nick Noordsy Washington, DC

Our family purchase a car warranty from Concord Auto Protect and it has been smooth sailing. We are the type of people who ask many questions and even shopped around before going with Concords plan. But after talking with other companies Concord stuck out to us because of price and coverage. Concord covered more and for a better price then a few other places we called. I know Concord is a solid company because they came as a recommendation from my uncle.

1 year ago

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Marisa1988 Seattle, WA

I would recommend Concord for anyone that is looking for a car warranty that is affordable and reliable. My brother and I both have plans through Concord and we never had any issues with the service. The customer service agent Micheal was the best with answering all our questions and always being there for us whenever we call. Looking forward to buying another plan on my next car when the time comes.

1 year ago

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Perry Chena New York, NY

I have already purchased two warranties through Concord and have never ran into any hiccups. The customer service agents are always there whenever the situation came up where I needed to get in touch with them or had questions. For myself and my situation it is worth purchasing the warranty for peace of mind because of the cost of repairs these days especially on a Range Rover.

1 year ago

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KatieMcIntyre Secaucus, NJ

Our family was looking for two car warrantys for both of our cars. We found Concord Auto Protect and we went with them for a few reasons that were great for us. The price was easily the best for the coverage we are getting. We called 3 other companies and it took over 5 minutes to get in touch with customer service, at Concord it was instant. Overall I seen pretty good positive reviews about them so I felt comfortable with everything and purchased both plans through them.

1 year ago

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Dorian Lopez TX

Excellent service, I have been working with Marc S to select warranty coverage for a vehicle that I recently purchased - 2013 BMW M5 - not only could they provide extended coverage at a fair price but Marc's service has been excellent! He's answered every question lightning fast and helped guide me to the right policy for my needs, highly recommended!

1 year ago

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Elliott Ziolk Atlanta, GA

I purchased the warranty plan from Concord right around the time I bought my F-150 from the dealership which was a good thing. I had various small repairs over time and so far, 3 out of 4 of them have been covered and I fully understand why one of them was not. It has been a pleasure using the warranty & the great customer service team there as well.

1 year ago

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David Diega New York, NY

I purchased the warranty about 5 months ago around the time I bought my jeep from the dealer. I asked the dealer there opinion about what warranty company I should contact and Concord was highly recommended, So I gave them a call the same day. I was assisted promptly and was given multiple options to pick from which is nice. I went with the "Premium" plan and I feel alot better knowing I'm covered by a warranty on my jeep now. I have not needed to have anything fixed yet.

1 year ago

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James Clifton, NJ

I was shopping around for car warranty coverage for my BMW x5 and I contacted Concord to see the plans they offer & prices. They were the only company out of 4 that I called that were NOT pushy and actually took the time to explain everything about the program. Now I went with Concord based on my experience with them so far. Everyone's experience with certain warranty companies might be different, So i really did pick Concord solely based on how Gene H treated me, the price of the plan and whats covered in the plan.

1 year ago

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James C Ashburn, VA

I purchased my warranty plan last week and since the first phone call everything has gone over pretty well. I am pretty happy with my purchase and cant wait to see how it works out long term wise. I think there will be no issues after seeing how professional and efficient the company is. No pressure sale at all and they gave me plenty of time to think it over before purchasing the plan.

1 year ago

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AndrewThornley Phoenix, AZ

I had a friend recommend Concord to me when I recently purchased my bmw x6. I wanted an affordable quality warranty plan which Concord was able to offer me. I did reach out to a few other companies but either they were pushy or out of my budget. I'm happy I listened to my friend and picked Concord. Time will tell how it all turns out but I have no doubt that everything will go smoothly.

2 years ago

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Sunshine09384 Los Angeles, CA

Called around a few car warranty places and ended up picking Concord for a few reasons. The main reason was the price was within my budget on what I could afford for a car warranty plan. Also the customer service agent was not pushy at all and gave me plenty of time to think it over and consult with my husband about it as well. Overall the experience has been painless and actually stress free.

2 years ago

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DannyMielsa Los Angeles, CA

Concord auto warranty has outstanding customer service. I had to get an unexpected transmission repair for my Ford mustang and they covered it. Got the work done at my Ford dealership . If I did not have this policy I would have paid at least $4k on this repair .Concord auto warranty plans are truly phenomenal! If I decide to buy a new or used vehicle, I’m definitely getting the 5 year warranty policy with Concord.

2 years ago

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Mikey Negussie New York, NY

Our family has had Concords auto warranty plan for a while now so we have expeirenced the claim side of things and customer service as well. No company is ever 100% perfect BUT concord did honor the repairs and did not give us any issues about it. Timing was not the best because it was near a holiday but it was quicker then we expected it would be. Overall we can not complain because we got our moneys worth with the plan, so yes it was worth every dollar for us.

2 years ago

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Reply from Concord Auto Protect

Hey Mikey, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jan. 18th, 2022

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RyanLevi239 Plano, TX

I have two other family members that purchased from Concord in the past and no issues at all with anything. So I went ahead and also purchased a plan from Concord and was surprised how nice the customer service was towards us. The agent was very helpful and actually answered every single thing we asked and clearly explained the entire warranty to us.

2 years ago

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Reply from Concord Auto Protect

Hey Ryan, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Dec. 28th, 2021

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Benny8374Awesmo New York, NY

Purchased a car warranty plan about 5 months ago when I also purchased my car. So far it has been good and the claim process really is easy. I was amazed how easy everything was for my warranty claim, I kinda thought it would be difficult. But I was wrong the customer service agent went above and beyond and approved it right away. I am a happy customer of Concord Auto Protect.

2 years ago

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Reply from Concord Auto Protect

Hey Benny, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Dec. 22nd, 2021

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Faith39874 Miami, FL

My brother and I both have Concord for our cars and we love the customer service. We had an issue and when we called they were super nice about everything and wanted to resolve the problem. The solution worked for everyone and our problem was resolved. I love how the customer service was honest and they really did care about us and showed it when we called.

2 years ago

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Reply from Concord Auto Protect

Hey Faith, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Dec. 22nd, 2021

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Jackson2938 Las Vegas, NV

I have been using Concord for two cars so far and I have had multiple claims and almost all of them were covered. The one claim that was not covered was understandable but they will covered the others. I think value wise its pretty solid depending on your situation. The best part is how easy the claim process was & how the staff took care of it quickly.

2 years ago

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Reply from Concord Auto Protect

Hey Jackson2938, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us & our service . Thank You , Concord Auto Protect

Dec. 17th, 2021

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Tim Roinem Miami, FL

I purchased the premium plan and it has paid for its self already. I had a pretty large repair that was needed on my BMW and I am happy it was covered by them. Everything went very smoothly with the claim and the car was repaired quickly as well. I could not be happier with everything overall, very good company and the staff went above and beyond for me.

2 years ago

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Reply from Concord Auto Protect

Hey Tim, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Aug. 27th, 2021

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William Jack New York, NY

I purchased a car along with an extended warranty from the dealership. Big mistake. It was a period of three years and 36000 miles. Fortunately, my research shows Concord as the Best of the Best. I spoke to Steve. He explained the coverage best suited for me as a senior citizen and veteran. Today, I feel secure knowing that I have great coverage for five years and will save $500.

2 years ago

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Reply from Concord Auto Protect

Hey William , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Aug. 27th, 2021

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Tom Wayen Miami, FL

I purchased a premium car warranty plan from Concord Auto Protect about 7 months ago. So when I purchased the plan the customer service was pretty nice as you would expect and made the process easy, no complaints really. Now the part that actually impressed me was when I had a repair that was needed and it was actually covered by them. I was actually pretty surprised it was covered without any problems which is amazing for me. The repair was not a cheap one by any means but Concord stepped up and took care of it. They earned my recommendation and long term business.

2 years ago

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Reply from Concord Auto Protect

Hey Tom , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Aug. 11th, 2021

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Philip R Licastri Roswell, GA

The thing I liked the most is that our salesperson was not pushy in any way, He thoroughly went through every aspect of the policy and the gave us all the time we needed to make a decision. So far everything seems to be on track. We will see how it goes when the rubber meets the road and we have to file a claim. Judging by my experience so far I think this is the type of company that will do what they say they will do.

2 years ago

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Reply from Concord Auto Protect

Hey Philip, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 29th, 2021

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AndrianScott67

I love how the staff at Concord was always honest with me and still are. I talked to other companies in the past and they would always just try to make a sale without answering all my questions and making sure I was 100% ready to purchase a plan. But Concord on the other hand made sure I was 100% ready and even explained the entire plan to me and did not push me to buy. I would recommend them to others and the amazing staff.

2 years ago

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Reply from Concord Auto Protect

Hey Andrian, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 26th, 2021

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JohnPulume453

I have been a Concord customer for some time now and we are treated good. I like how the customer service is actually helpful and will actually resolve any problem the first time around and make sure you're happy. I also like when I called I was able to talk to someone right away that clearly spoke fluent English which is rare compared to other companies these days. Overall I am very happy with Concord & the staff that work there, I would easily recommend them to everyone I know.

2 years ago

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Reply from Concord Auto Protect

Hey John, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 26th, 2021

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christina norten Franklin Park, IL

I found Concord Auto Protect through an internet search for extended warranties. Concord had the best reviews by far. Steve W was the agent I first spoke with. He was knowledgeable, helpful, efficient and friendly. He quickly provided a quote. I called after the policy was in effect to update contact information. The phones are answered promptly and the agents were always very helpful. Previously I had coverage with a competitor. In comparison I am very impressed with the easy access to an agent and customer service so far. Concord Auto Protect has been very impressive so far.

2 years ago Edited September 14, 2021

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Reply from Concord Auto Protect

Hey Christina , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jul. 19th, 2021

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HectorGuerra Chicago, IL

I am very happy with how the staff at Concord handled my claim and was able to cover my cars repair. I would highly recommend them and the amazing staff. Right when I called there was no wait time to talk to a staff member and he went above and beyond to make sure I was 100% taken care of. Even after the claim was done he reached out to me to make sure I was 100% happy with everything. Awesome company and people.

2 years ago

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Reply from Concord Auto Protect

Hey Hector, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 19th, 2021

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Stacey Moreno Miami, FL

We have been a customer of Concord for well over a year by now without any complaints. We had a small question and gave them a call one day and it was promptly answered and minimal to no wait time to get in contact with someone. I love the quick & honest customer service and the warranty has been great also. We are happy with everything and would encourage others to use them.

2 years ago

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Reply from Concord Auto Protect

Hey Stacey , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 7th, 2021

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Mark Karikas Albany, NY

I shopped around a handful of car warranty companies before choosing Concord. The agent I dealt with Steve was very helpful, informative and did not try to pressure me into buying a warranty. The coverage and pricing was a big selling point, but the the experience interacting with the Concord team is what set the company apart from all other companies I was dealing with. I would highly recommend Concord to anyone looking for good coverage and a good customer experience.

2 years ago

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Reply from Concord Auto Protect

Hey Mark, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jul. 1st, 2021