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Concord Auto Protect

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8.0

Overall Score

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fortsonanita ,

He was great, patience and explained the policy with great details. I would definitely recommend Concord and Robert to my friends.

3 years ago

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Reply from Concord Auto Protect

Hey Fortsonanita, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Feb. 8th, 2021

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Brian Dawson Highland, MI

The agent I spoke with was friendly and knowledgeable about the product. After doing my own research, I believe this the best product for my needs.

3 years ago

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Reply from Concord Auto Protect

Hey Brian, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jan. 19th, 2021

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TP Phoenix, AZ

Cole explained the policy in great detail along with payment. I went to the top 5 companies and Concord was the best price.

3 years ago

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Reply from Concord Auto Protect

Hey TP, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Cole. Thank You , Concord Auto Protect

Jan. 7th, 2021

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Peter Cohen Princeton, NJ

My experience with Gene H was excellent. He was thorough, comprehensive and concise and answered all questions in a straightforward manner.

3 years ago

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David T Eatontown, NJ

Great customer service experience. That's why they are #1 Custom service means everything when you're spending your money

3 years ago

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Reply from Concord Auto Protect

Hey David, Thank you for leaving your review with us! We are happy to help & greatly do appreciate your continued business. Thank You, Concord Auto Protect.

Jun. 18th, 2020

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Maureen Stewart Union, KY

Easy to set up and affordable. Haven't had to use their services for repairs yet but if it is as cordial as the set, we'll be very happy.

3 years ago

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Reply from Concord Auto Protect

Hey Maureen, Thank you for leaving your feedback with us! We appreciate your review. Thank You. Concord Auto Protect.

Jun. 9th, 2020

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Dwayne Allison Havertown, PA

Great help getting peace of mind cover help. From Steve , was nervous of repair cost on my Land Rover. Steve was really great help

3 years ago

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Reply from Concord Auto Protect

Hey Allison, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 9th, 2020

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Russell Rau Lincoln, NE

My experience with Concord was very professional working with Steve was a pleasure he made experience seamless and very professional great job.

4 years ago

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Reply from Concord Auto Protect

Hey Russell, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 9th, 2020

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michael sheridan Cherry Hill, NJ

Steve was awesome... he answered all my questions and im excited to be covered for the next 3 years!!! Thanks for all your help Steve!

4 years ago

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Reply from Concord Auto Protect

Hey Michael, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 9th, 2020

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Jeffrey Brown Wilmington, NC

Steve B was great. Worked with me till we were both satisfied we had a the best deal that met my needs.. Highly recommend him to anyone..

4 years ago

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Reply from Concord Auto Protect

Hey Jeffrey, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 9th, 2020

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William Tharp Canonsburg, PA

Steve W was great he explained everything to me in detail and answered all of my questions. That is why I purchased the extended warranty.

4 years ago

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Reply from Concord Auto Protect

Hey William, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 9th, 2020

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Patrick Farley Chesapeake, VA

Great experience, they were ok with giving me a quote that was good for a week, no hard sell at all like other extended warrenty companies.

4 years ago

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Reply from Concord Auto Protect

Hey Patrick, Thank you for leaving your review with us! We are happy to help. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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Hamid Kamara Sacramento, CA

I appreciate the fast service; I was able to get a price match for a plan I already owned.

9 months ago

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Kim Mercer Greenwood, MS

The gentleman that helped me was very polite, He got me additional discounts and it was handled very quickly.

1 year ago

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Paul Caputo Long Island City, NY

Just signed up for a new policy with Gene at Concord. So simple and easy. Clear and to the point with everything.

1 year ago

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grega2000 Roachdale, IN

It was very easy to get a quote. The coverage is exactly what I was looking for and it was a fair price !

1 year ago

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Nicole1982 Denver, CO

My warranty company approved a new alternator for my Ford. I would definitely recommend Concord premium warranty .

2 years ago

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Jerry93874

Mark went above and beyond to get me a comprehensive warranty plan  that had  competitive rates  for my Porsche 911.

2 years ago

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Concord auto protect Makawao, HI

Great experience with Gene on setting up my new warranty today. Very professional in the whole process.

2 years ago

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Reply from Concord Auto Protect

Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Mar. 28th, 2022

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Chandra Gordon Humble, TX

Excellent customer service. Gene went beyond to satisfy our needs. Will be happy to recommend your company to others

2 years ago

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Reply from Concord Auto Protect

Hey Chandra , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Dec. 3rd, 2021

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Lillie Banks Hernando, MS

Steve W was the sales professional who helped me. He was very knowledgeable, easily understood and courteous.

2 years ago

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Reply from Concord Auto Protect

Hey Lillie , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve W. Thank You , Concord Auto Protect

Sep. 17th, 2021

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Don Martelle Wichita Falls, TX

Marc S had all the information we needed to make an informed decision. It was a pleasure to work with him.

2 years ago

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Reply from Concord Auto Protect

Hey Don, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc S. Thank You , Concord Auto Protect

Sep. 9th, 2021

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Wayman Banks Denver, CO

Everyone I talked to on the team we're professional reached out to see how things were proceeding and not high pressure

2 years ago

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Reply from Concord Auto Protect

Hey Wayman , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Aug. 19th, 2021

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Vincent Miscia League City, TX

Rep. Steve W was excellent! Answered all my questions and I received a great deal. Thank you, Vincent M

2 years ago

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Reply from Concord Auto Protect

Hey Vincent , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve W. Thank You , Concord Auto Protect

Aug. 17th, 2021

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Lucetta Eccleston Trenton, NJ

The process of purchasing the extended warranty was good. Jean was very detailed and explained the coverage .. He also answered my questions.

2 years ago

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Reply from Concord Auto Protect

Hey Lucetta, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Jean. Thank You , Concord Auto Protect

Jul. 14th, 2021

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Rodney Snow Franklin, TN

Contacted me back right away after my inquiry. Coverage and price were far better than what the dealer offered.

3 years ago

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Reply from Concord Auto Protect

Hey Rodney , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Feb. 25th, 2021

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Sue Ellen Campbell ,

It was easy to understand. You gave good information. The salesperson was courteous, knowledgable, and efficient.

3 years ago Edited September 14, 2021

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Reply from Concord Auto Protect

Hey Sue Ellen, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Feb. 8th, 2021

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Joshua Nielsen-Mayer Castle Rock, CO

Worst company in this industry. Do not give them your money. They deny claims for false reasons and will not cancel your policy or refund your policy when you request it. They just take your money and pretend to be legitimate. Never again.

3 years ago Edited November 7, 2022

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Douglas J Lipsey Houston, TX

Robert Cole was very knowledgeable and professional. All of my initial concerns and questions were properly addressed.

3 years ago

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Reply from Concord Auto Protect

Hey Douglas, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert . Thank You , Concord Auto Protect

Jan. 22nd, 2021

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Jeff Enck Carlisle, PA

Great experience so far buying the policy, haven't used anything yet we'll see . Mark was excellent at his job!

3 years ago Edited September 14, 2021

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Reply from Concord Auto Protect

Hey Jeff, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Mark. Thank You , Concord Auto Protect

Jan. 19th, 2021

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Dwayne P Manchester, TN

Very convenient and transparent. Haven't had to use but expect trustworthy or wouldn't have purchased.

3 years ago

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Reply from Concord Auto Protect

Hey Dwayne, Thank you for leaving your feedback with us! We appreciate your review. Thank You. Concord Auto Protect.

Jun. 22nd, 2020

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Big mike North Las Vegas, NV

Steve was very clear and easy to understand. Answered all my questions and no confusing talk. Would highly recommend

3 years ago

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Reply from Concord Auto Protect

Hey Mike, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jun. 16th, 2020

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Eric Price Lindenhurst, NY

Although I just purchased the policy, Steve was very attentive. My hope is it is as easy to have a claim paid.

4 years ago

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Reply from Concord Auto Protect

Hey Eric, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect.

Jun. 9th, 2020

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Barry Roulks Oakhurst, NJ

good company paid my claim on the spot. they paid for the parts and labor and a rental car for the 2 days it took to do the work .

4 years ago

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Reply from Concord Auto Protect

Hey Barry, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, Concord Auto Protect.

Jun. 9th, 2020

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richard katz

Very informative when I called Seamless transaction getting insurance

9 months ago

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Michael McCaskey Pittsburgh, PA

Ease of understanding what is included in the warranty and pricing

10 months ago

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William Ratchford Las Vegas, NV

Talked with Gene. Very easy to talk to. Never felt pressured. Answered all my questions

2 years ago

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Reply from Concord Auto Protect

Hey William, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Mar. 9th, 2022

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Steve Warrington, PA

Very easy to work with and very knowledgeable. Very happy with the pricing and the service

2 years ago

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Reply from Concord Auto Protect

Hey Steve, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Jan. 10th, 2022

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Rebel91Dad Florence, KY

The process was easy, affordable, and highly recommended. Steve was great to work with.

2 years ago

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Reply from Concord Auto Protect

Hey Rebel91Dad, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Oct. 12th, 2021

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Paul Alston Philadelphia, PA

Gene was very thorough in his explanations and took the time to explain everything to me

2 years ago

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Reply from Concord Auto Protect

Hey Paul , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene. Thank You , Concord Auto Protect

Sep. 17th, 2021

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Papa marine Indian Trail, NC

short sweet, good price! agent was outstanding gave good advice and looked for promo's

2 years ago

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Reply from Concord Auto Protect

Hey Papa, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Aug. 16th, 2021

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Jackie Quesenberry Redmond, OR

The gentleman was very nice and helpful, he answered all my questions. Thank you

2 years ago

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Reply from Concord Auto Protect

Hey Jackie , Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Aug. 16th, 2021

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Noe Garcia CA

The customer service was very ingaging and informative. Thanks to Gene I signed up for the proctection plan.

2 years ago

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Reply from Concord Auto Protect

Hey Noe, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Gene . Thank You , Concord Auto Protect

Jul. 29th, 2021

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Susan LABRECQUE Fairfield, CA

Very helpful at explaining policy. Robert was very polite and pleasure to talk to you.

3 years ago

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Reply from Concord Auto Protect

Hey Susan, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Robert. Thank You , Concord Auto Protect

Mar. 1st, 2021

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Phil Lyman Olathe, KS

Marc was very courteous and knowledgeable and the entire process was painless. Thanks, Marc.

3 years ago

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Reply from Concord Auto Protect

Hey Phil, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

Feb. 8th, 2021

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Don ,

Obtained quote and coverage information. Excellent service and very personable agent.

3 years ago

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Reply from Concord Auto Protect

Hey Don, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with us. Thank You , Concord Auto Protect

Feb. 4th, 2021

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Karen Popa Farmington, MI

Concord is highly rated. We called to get coverage for our RAM. Steve W took great care of us.

3 years ago

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Reply from Concord Auto Protect

Hey Karen, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 22nd, 2021

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Edward Shannon Norwood, MA

Steve W was very helpful with my warranty purchase and explained the coverage thoroughly.

3 years ago

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Reply from Concord Auto Protect

Hey Edward, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Steve. Thank You , Concord Auto Protect

Jan. 13th, 2021

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Joseph Marchesi Centereach, NY

Mark..The rep .was quik with his explanations and offers ...which i do appreciate... people droning on aggrivate me

3 years ago

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Reply from Concord Auto Protect

Hey Joseph, Thank you for leaving your feedback with us! We appreciate your review, and are happy to hear you enjoyed speaking with Marc. Thank You , Concord Auto Protect

Jan. 12th, 2021

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Gil ,

Just purchased my policy over the phone with no hassle and a very simple process.

4 years ago

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Reply from Concord Auto Protect

Hey Gil, Thank you for leaving your review with us! We are happy to help & greatly do appreciate the business. Thank You, Concord Auto Protect.

Jun. 9th, 2020