Name: Concord Auto Protect
Rating: 4.0

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Stella Javis Los Angeles, CA

Very happy with my warranty plan and the amount of perks it came with. The value the plan offers is great and I have not had a single problem with anything. The price for the plan was competitive and a no brainer on having some sort of warranty in place for my car versus nothing. I have only spoke with the customer service a handful of times so far and it has been a smooth conversation every time.

1 year ago

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Sophia Jackson

I have been a customer of Concord Auto Protect for well over a year now and I have never had any problems with the warranty. I have had repairs in the past and they have been covered by them. Not much to say because the process was very easy and quick, they handled most of the discussion with my mechanic and minimal effort was needed from me. The agents I have dealt with have been honest and patient with me always which is nice. I have not had a bad experience to this day with Concords warranty plan. I think the plan is fairly priced for what my car is covered for and not.

1 year ago

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john brokivich Ashburn, VA

My experience with getting my car repaired last week was pretty good from calling them to seeing if its covered and so on. I was happy to find out the repair was covered without any problems. They were in contact with my mechanic and took care of everything for me. I know my friend uses another warranty company and will be switching to Concord after seeing how easy everything has been for me. I will be purchasing another plan from them for my sons car in the future when my budget allows me to.

1 year ago

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Sarah Steele Seattle, WA

Pretty simple process for a claim for the repairs that my Mercedes Benz cls550 needed. There was no cost out of pocket and they took care of me the entire time and made sure I was 100% happy with the situation before and after the repairs. They even followed up with me a little while after asking if they can improve on anything and how I would rate my experience. Just a great company todo business with and its a pretty easy process for claims if you know what you're covered for and not.

1 year ago

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Derek Zimmer Miami, FL

I renewed my warranty plan this week and it went pretty smooth. I decided to renew because the price is good and the repair I had in the past was approved. I can not think of anything negative to say because the warranty plan has done what it said it would. I have not ran into any problems yet with filing a claim or calling them with any questions that may come up through out the warranty period. The value Concord provides is well worth the money.

1 year ago

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Steven Zechen Seattle, WA

I was looking for a car warranty company and found Concord last week with a few other options. I did end up purchasing a warranty plan through Concord because the price was the most fair and within what I can afford. I have been happy with how the staff was not pushy and took there time explaining the different plans they offer and what would work best for me.

1 year ago

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Tom Perez Los Angeles, CA

I have been a customer of Concord Auto Protect for almost two years now. The warranty plan has done its job so far the warranty covered two separate repairs my vehicle needed so far. I think it was worth purchasing the plan when I did and long term wise I have been happy. I have tried another company in the past that is also a large company and it was a horrible experience. I got more of my moneys worth from Concord Auto Protect.

1 year ago

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Chris Chakem New York, NY

I have been happy with my warranty coverage from Concord Auto Protect. They have been honest with me since the start and they are always there when needed for anything. I have already used my tow once and a claim for some repairs on my audi which was taken care of by the agent. Not much more to say because everything has been easy todo and quick. Overall a pretty solid experience using Concord Auto Protect.

1 year ago

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Bobby Gurus Los Angeles, CA

I reached out to concord last week to ask about the warranty plans they offer and to see if they have anything within my budget. The customer service was amazing with not being pushy and explaining all the plans to me in great detail. I found the perfect plan for what I could afford and I think the value is great for an affordable price. I feel more confident in Concord and the staff more then the other companies I called about plans.

1 year ago

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Brian Peterson New York, NY

Using Concords warranty has been an easy experience so far. When I had a repair that had todo with the engine I was concerned it would not be covered. But to my surprise Concord had no issue with covering the entire repair at my local dealership. The price of the repair in total was near the cost of the warranty plan so it has proved its value already.

2 years ago

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Vickie Hean

This is my second time using a car warranty company and it has been a painless experience thus far. My old company I used was a popular car warranty company and they never paid out for anything. So after dealing with that situation I made the switch to concord and I only had a single repair so far and it was taken care of without any time wasted. The numerous times I have reached out to the staff they are always willing to help me with anything needed and answer any questions I had before.

2 years ago

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Kyle Johnson Ashburn, VA

Just got my claim approved without a single issue. Thank you so much for approving it so quickly and helping me out today. I am surprised how they were able to get everything taken care of within the same day. They wasted zero time and made sure I was all set with the repairs. I would HIHGLY recommend Concord Auto Protect to anyone looking for a solid car warranty company that cares.

2 years ago

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Adriana Lopez Denver, CO

I have been a long term consumer of Concord with two warranty plans over the years. My husband and I have had a few claims over time and we only got denied for one of them. After checking what was covered and not I understood why it was denied. But on the positive side the others were approved. Concord was in touch with my mechanic shop always quickly and always wanted to make sure we were taken care of. I could not be happier with everything that Concord has done for us.

2 years ago

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Karen Santoa Reston, VA

The warranty policy I purchased was the Premium plan for my car. It has been a live saver when it comes to repairs and I even used it for road side assistance at 1am. Personally I have not ran into any issues using my warranty plan and the customer service has always been great. I went through the claim process twice and it has been painless and both times my car was repaired. For the price I paid for the warranty it was worth every dollar.

2 years ago

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Gary Gustavo Bluffdale, UT

I have been with Concord Auto Protect for over a year now and it has been great. The warranty plan does a great job covering my car for repairs that are needed. I have been lucky to only have one claim so far which was easy todo and approved quickly. I am happy with how Concord treats me even after purchasing the plan they are just as amazing as before which is a relief. I will be purchasing another plan from them for my next car whenever the time comes.

2 years ago

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Danny Saquic Miami, FL

I have not had a single issue with using concords claim process for a repair my Mercedes Benz c63 needed. The phone call to them with smoothly and the communication between them and my repair shop was quick & easy. I was fully covered for the repairs needed to get my car running perfect again. I would only recommend Concord Auto Protect when looking at car warranty companies.

2 years ago

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Tommy Marvel Atlanta, GA

It has been an easy process using Concord Auto Protects claim process. They really do care about the customer and wanna make sure you're happy. The agent went out of his way to make sure my claim was swiftly taken care of and I would be informed right away because this is my only car. He came through on his word and my mechanic shop knew the same day and by the evening I was good to go with my car again. Claim was approved without a single issue. I can not be any happier, everything did work out for me.

2 years ago

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Mary Leprince New York, NY

It has been a pleasant experience using the warranty plan from concord. The staff have been nothing but excellent with claims and questions when they appear. The customer service agents always take there time and try to clearly explain everything to me, which is really nice. I had two claims and both went so smoothly and approval rate was great for both claims. I personally believe they are the best warranty company out there and fairly priced.

2 years ago

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Elisa Zarrella San Jose, CA

I have been a long term customer of Concord Auto Protect. I have purchased two plans for two separate vehicles so far. I have never ran into an issue with getting the repairs approved and paid for. I understand what is covered by the plan and what is not, So that is why I believe I never ran into a single problem. The customer service is above average and does their job pretty well always.

2 years ago

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Rod Jenkins New York, NY

I have been a customer of Concord Auto Protect for a few years now. I purchased the warranty plan for peace of mind for my car because I know repairs can be expensive. I would recommend Concord for anyone looking for a warranty company. Because they are very clear on what is and is not covered by the warranty, they don’t try to hide anything from you. I love the honesty I have gotten from them so far.

2 years ago

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Donald Heans Ashburn, VA

I am very happy with the warranty plan so far. The plan is easy to understand and the pricing was competitive. I would recommend Concord Auto Protect for their honesty and how easy it is to understand the plan. The previous company I was with made it complicated to even understand what I am covered for but not Concord. The customer service has been excellent with assisting with any questions I have had.

2 years ago

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Ryan Lazlo New York, NY

I purchased the warranty plan a few months back before needing a car repair. I reached out to the customer service staff and was helped with the process of filing the claim. The claim did get approved by them without a single problem. I could not be happier how it all turned out for me. I am thankful I purchased the warranty package from Concord Auto Protect. I wanted to share my experience because good companies do exist and they are one of them.

2 years ago

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Randy Tamine Los Angeles, CA

I purchased the Premium plan for my BMW, which is well worth it for me. Now my BMW is not brand new so a warranty was a must for my peace of mind and especially for the amount of money I paid for the car. Now from the first phone call to Concord Auto Protect to now has been great. The customer service agent I had took care of everything I needed and took his time with me. I did not feel rushed at all and was given plenty of time to think my purchase over. I have been happy with the purchase so far and plan on recommending them to other friends I have.

2 years ago

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Johnny Beane

I would recommend Concord Auto Protect to friends and family for a few reasons. They treated me great from the start to now and always have been kind towards me. Anytime I have had a claim I was able to get in touch with them super quickly. Claim wise the cost of the warranty was worth it and paid for its self already. I have another friend that purchased a warranty plan from Concord also and has had no issues either. I also like how I can understand what I am covered for and not covered for.

2 years ago

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Katie Gadnia Phoenix, AZ

Awesome people to purchase a car warranty from. They made the process so easy and painless. I would easily recommend Concord Auto Protect to friends and family. I have had only a good experience using them so far. When I did have a claim back in July the customer service rep was great with assisting me and guiding me through the process. He was there with me step by step and handled everything for me. You can not go wrong with using Concord.

2 years ago

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Danni Gnowes Dallas, TX

I have been a customer at Concord Auto Protect for over two years now without any problems. I have been happy with the customer service and the warranty. The warranty has paid for its self from the repairs that my car needed overtime. I know concord did approve two out of the three claims which I fully understood why after speaking with them. They seem like a calm down to earth type of group and not pushy at all.

2 years ago

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James Deben Dallas, TX

I have been impressed with the awesome customer service they have. No matter what time I need them I got someone on the phone right away that's American and speaks clear English. My last warranty company had a horrible wait time and the call center was overseas which was just the worse. I would recommend Concord to people looking for a car warranty company.

2 years ago

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James Meante Denver, CO

I have been with Concord for over two years now for my cars warranty and I have never had an issue yet. I have had two claims which both went effortlessly and were approved. I have no complaints about anything and the staff always seems to be there whenever I need them. Great company and the price was cheaper then two other places I contacted back then.

2 years ago

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Johnny Rodgeris Dallas, TX

It has been a painless experience using Concords auto warranty program for my car. From the day I signed up many months ago to claims and everything else it has been smooth sailing. They always seem honest and never pushy, even when I had a claim they were quick with everything. My old car warranty company I had would find any reason not to cover the repair. But not Concord, they fully covered everything and a car rental even. Its safe to say I am satisfied with my purchase and would recommend Concord.

2 years ago

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Ryan Mamani

I found out about Concord Auto Protect about two years ago and since then I have been a customer. I think its worth the money because I had a claim not too long ago and the customer agent was speedy in approving the repair which was fully covered. I feel great about being a customer of Concord and recommend others to use them as well. They have never done anything wrong by me, So I only have positive things to say.

2 years ago

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Kevin Hamden Atlanta, GA

I have been a customer for multiple years with two warranty plans. I have never ran into any issues getting in touch with the customer service which is always a good thing. I have always been helped immediately and claim wise there is little to no wait. The best part of the warranty is knowing I’m covered so I have nothing to worry about. I would highly recommend this car warranty to friends & family, for the price you can’t beat it.

2 years ago

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Victor F Denver, CO

I purchased the Advanced warranty plan through Concord Auto Protect a few weeks back already. The situation ended up working out because I used the towing feature to get it towed to my local GM dealer. The item that caused the no start situation was on recall and was covered by GM for free. So in the end it all worked out and I never even had to contact Concord about a claim for a repair.

2 years ago

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Louis Martin Secaucus, NJ

I purchased the Advanced plan and needed the roadside assistance which was a unfortunate situation but Concord did indeed help me out. I had the car towed to my mechanic and it turned out to be something small which only let the vehicle crank but not start. So my mechanic made an estimate for me and reached out to Concord for me so it would save me time. The repair was approved almost instantly and my car is now fully fixed. I could not of asked for anything more from Concord and their amazing staff. When I was in a time of need they pulled through and had me covered.

2 years ago

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Greg Dasen Phoenix, AZ

I bought a warranty plan last Friday from Concord for my newer car that I recently purchased. I hope the warranty goes smoothly and I'm excited to see how it works out in the future. I seen all the positive reviews and thought this would be my best chance. The small interaction we had has been good and they were very kind the entire time. I did not feel pressured to make a decision the same day.

2 years ago

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Paula Felix

So far it has been a pleasure using Concord and their warranty services for my two cars. They seem like pretty honest and nice people, every time I call I am helped quickly and the agent is always knowledgeable about the warranty. Whatever they say they will do gets done, I never have to chase them for anything. They said they will call me back and they actually did, which is rare with many companies today.

2 years ago

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Nate Rouean Chicago, IL

I purchased a car from Enterprise Car Sales dealership in my area recently. When I finished the purchase I was talking with the salesperson and he did mention getting a car warranty plan for my car. I asked for some recommendations so he provided me two which included Concord. I reached out to both companies but Concord sounded like the best value for my money after comparing the two thoroughly. I'm happy with my purchase and I think it will go well in the future if I have any repairs also.

2 years ago

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Kebe Dame Dallas, TX

We purchased the "Premium" plan from Concord Auto Protect and are happy with it. We had a claim that was approved within minutes which was not expected from them or any warranty company. After speaking with them more they said it was 100% covered and wanted to make sure we were back on the road quickly as possible. I really appreciate there need to help us and make sure we are always happy. They care about their customers and it shows!

2 years ago

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rubi begum Secaucus, NJ

I was offered multiple plans to pick from for my 2017 Ford F-150 that I purchased from a local dealer here in NJ. I think Concord was the best choice for value for my situation and budget. It has been smooth sailing using Concord and I have not ran into a single problem so far. I would feel confident in buying another plan from them for my families next car. They treat people great and are competitively priced, cant get better then that.

2 years ago

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Jayron Gabryel New York, NY

Concord Auto Protect was fantastic handling my claim I had through them for my cars repair. I was without a car because of the repair but Concord was able to provide a rental which was awesome and helped me out so much. The claim was easily approved, and I was able to have the dealership start the repairs the same day. The customer service agent Micheal was amazing with helping me and making sure everything was handled for me. Its very rare to have customer service like this these days, but Concord has proven they are the best to me.

2 years ago

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Sy Samake

We have been a customer of Concord Auto Protect for some years now and our experience has been wonderful. The staff at Concord has always been helpful to us no matter the situation or the time of day. I would trust them enough to recommend them to close friends and family if they are in the market for a car warranty plan. Unlike another company we dealt with before Concord actually makes the terms easy to understand and does not try to trick you at all. You do not need a law degree to understand it which is nice.

2 years ago

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Manuel Carrillo New York, NY

Very honest car warranty company. I had a claim for my Volvo which was approved right away. Which is amazing for me because its beyond hot outside and its the worst timing for my AC in my car to die. But thankfully I remember I purchased the warranty plan from Concord Auto Protect and it was so easy to get in touch with them. The Volvo dealer took care of everything with Concord and I had my car back in no time in perfect working condition again.

2 years ago

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Chris Musco Las Vegas, NV

Could not be happier with the purchase of my car warranty from Concord Auto Protect. They have treated me great since the purchase and have helped me through the claim process once. I plan on being a long-term customer here and purchasing their plan on another car when the time comes. I have no complaints from the claim process to the customer service.

2 years ago

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Vinny Trety Miami, FL

My warranty claim was processed with any time to waste. I have a 2017 BMW 5 series which was having air conditioning issues and timing is not great as its summer. So, I brought the car into my local BMW dealership here in the Tampa area and had them figure the issue out. When they informed me about the issue and the costs, I notified them how I have Concord for car warranty. Both parties reached out to each other and handled everything for me within a 48-hour period I was back in my car fixed with AC again.

2 years ago

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Nicole Faith New York, NY

My experience purchasing a car warranty plan from Concord has been an easy one a few reasons why. The main reason is the staff always makes it apparent that customer service is important to them and being there when calling also. My Husband and I have been happy with the plan and will continue to update the review as time goes on. If and when repairs happen, we will see how it goes as well. The last reason we like the plan is the price was the best around versus some other companies we checked out prior to this.

2 years ago

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Kyle Terson Washington, DC

Been a long-term customer with Concord with over two separate plans purchased from them over the years. I have nothing but good things to say, I had minimal repairs but when they did come up it was covered without a hiccup. I am thankful i found a warranty company that actually cares and wants to always make sure the customer is happy. I noticed people complain about certain repairs not being covered from them and other various companies but people need to read and fully understand what they are covered for rather just assume things. Thats just my advice and will recommend Concord to family.

2 years ago

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Adam Gearo Chicago, IL

It has been a pleasure using the warranty program plan from Concord Auto Protect. We purchased the premium plan because of the price of our newer car so it only made sense to go with the best plan we could get. So what made Concord different from our old warranty provider was being 24/7 and little to no wait time on the phone. We would wait easily 25-40 minutes with our other provider, but concord was pretty much instant always.

2 years ago

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Jordan Diega New York, NY

Been a customer of Concord Auto Protect for over two years now with two different warranty policies. My wife and I have had over two repairs covered so far and one repair not covered. The repair that was not covered was understandable on why it was not and I can not blame them. The two repairs that were covered went smoothly and handled quickly. I would recommend Concord for anyone that is looking for an affordable and quality car warranty program.

2 years ago

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Nick Noordsy Washington, DC

Our family purchase a car warranty from Concord Auto Protect and it has been smooth sailing. We are the type of people who ask many questions and even shopped around before going with Concords plan. But after talking with other companies Concord stuck out to us because of price and coverage. Concord covered more and for a better price then a few other places we called. I know Concord is a solid company because they came as a recommendation from my uncle.

2 years ago

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Marisa1988 Seattle, WA

I would recommend Concord for anyone that is looking for a car warranty that is affordable and reliable. My brother and I both have plans through Concord and we never had any issues with the service. The customer service agent Micheal was the best with answering all our questions and always being there for us whenever we call. Looking forward to buying another plan on my next car when the time comes.

2 years ago

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Perry Chena New York, NY

I have already purchased two warranties through Concord and have never ran into any hiccups. The customer service agents are always there whenever the situation came up where I needed to get in touch with them or had questions. For myself and my situation it is worth purchasing the warranty for peace of mind because of the cost of repairs these days especially on a Range Rover.

2 years ago