Name: Concord Auto Protect
Rating: 4.8

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Mike Diegen Reston, VA

The customer service has been simply amazing anything from answering my questions to fixing a small error they were always there for me. The pricing of the plans all were fair and I think for what they offer is worth it. When I was checking out other companies prior to going with Concord it was made well known the customer service agents at Concord are better. I would recommend any plan from Concord, I do believe they are an honest company to use versus some other questionable ones.

2 years ago

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Jim Vane New York, NY

When I purchased the plan months ago the staff was not pushy towards me buying the plan. The agent I spoke with was professional and helpful in any way he could of been. The price of the plan was within my budget and more competitively priced then other planes I looked at. No repairs have been needed so I have not tried out the claim process yet, but I am sure when the day comes it will go smoothly.

2 years ago

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Johnny Kingston

Love how the customer service was quick and made sure my claim was taken care of the same day. Granted they had all the information from my mechanic ahead of time which made the claim process quicker for me. The value the plan has provided me has been great and I love all the extras included with it. Its hard to find a better priced warranty plan with this much coverage.

2 years ago

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Jessie Simos

Could not be happier with my warranty plan! This plan has already saved me a headache from the costs of one repair a few weeks back for my Tahoe. The agent we spoke with was super quick and made sure everything was taken care of for us. I am happy I went with my gut feeling and purchased the warranty plan. I think they are the best company I could of chose.

2 years ago

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Tyler Kolaj New York, NY

I had purchased the premium plan from Concord Auto Protect months ago and with my luck I needed a repair on my car which involved my fuel system. As a shot in the dark I had my mechanic shop contact Concord and see if the plan would cover anything in the repair or not. To my surprised a substantial amount was covered which saved me a lot of money. The warranty plan worked as it was expose to and I could not be happier with the outcome. My vehicle has been back on the road since then without a single issue thankfully.

2 years ago

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Lola Macarola New York, NY

I so far used the towing feature out of my warranty plan because my car had an electrical issue which caused it to stop working all together. The tow and repair were fully covered by the plan which was so amazing and saved me. The staff at Concord made the entire process easy as possible for me and my mechanic shop. I would highly recommend a plan from them and I trust them now fully.

2 years ago

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Hailey Myan

Nothing to really complain about, the warranty service was easy to purchase and staff was helpful during the process. I have not had any repairs yet thankfully. So I can not talk about that part of the warranty plan. But what I can say is my brother in law has a plan from them also and he loves them and they did cover his repairs that were needed. The cost of the plan was affordable and competitive when comparing to other car warranty companies also.

2 years ago

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Billie Cole

Nothing to really complain about, the warranty service was easy to purchase and staff was helpful during the process. I have not had any repairs yet thankfully. So I can not talk about that part of the warranty plan. But what I can say is my sisters husband has a plan from them also and he loves them and they did cover his repairs that were needed. The cost of the plan was affordable and competitive when comparing to other car warranty companies also.

2 years ago

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Bethany Burton New York, NY

Claim was covered without a single hiccup. I went to my local mechanic and they worked with Concord and within the same day it was approved. I love how easy the process was for me and how helpful Concord was the entire time. I was kept updated by my Mechanic and Concord the entire day and did not have to chase anyone for answers. I will be purchasing another warranty plan for my next vehicle when the time comes without any doubts through Concord.

2 years ago

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Raymond Taylor Chicago, IL

I purchased a warranty plan through Concord Auto Protect about two weeks ago. The plan covers enough items on my car to help give me the peace of mind I needed. I personally think you can't go wrong with the warranty plan for the price, from my past experiences I have had repairs on previous vehicles become expensive. I wish I knew about Concord earlier on but at least now I have it.

2 years ago

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Francis Robinson Los Angeles, CA

I went with Concord Auto Protect which was a great choice because I needed a repair which was costly on my Cadillac a few months later. The repair that was needed was covered by Concord. I can not thank them enough for making sure my claim was taken care of quickly. The plan was well worth the cost, It saved me when I needed it the most. I also had a friend who purchase a plan from them last week.

2 years ago

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Pauline Gomez Chicago, IL

I looked around for a warranty plan for over a week contacting multiple companies. I like the simplicity of concords plan and being able to understand what is and is not covered within my plan. The pricing is also competitive and it is easy to understand all the different packages they offer. The entire time I was speaking with the staff about a plan they were helpful and not pushy towards me making a purchase. I have no complaints about my purchase and exited to see what happens.

2 years ago

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Stephanie Lee Dallas, TX

So far the warranty plan has been excellent. I only had one small repair and it was completely covered by the plan. The plan has everything I ever wanted and the cost of the plan was cheaper then another one I was looking at. The agent I spoke with understood what I was looking for and was able to provide a recommendation on which plan to look at. Everything has been going smoothly and I think it will continue that way.

2 years ago

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Jose Cisco

He was able to answer all of my questions and address our concerns. I would recommend Concord to others because the prices are competitive and the coverage is excellent. Without a doubt I believe this is the best purchase I have made in a while. Time will tell when it comes to any claims that are placed and how it all goes, I do believe it will all go well. I would recommend Concord to others.

2 years ago

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Bonave Pollas Chicago, IL

I bought the advanced plan from Concord Auto Protect a few weeks ago. The plan is priced pretty well where I just look at it as a "safety net" for my car if anything is needed repair wise. Not much else to speak on, the terms were easy to understand and everything made sense to me on what's covered and so on. The guy I spoke with was not pushy at all and gave me plenty of time to think it over before purchasing a plan.

2 years ago

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John King Ashburn, VA

Very excited to see how the warranty works out long term wise. Just bought it last week and could not be happier so far. The agent was super nice and helpful with assisting me anyway that was needed questions wise about the plan. I think the plan was priced right for what's covered on my car now. If I ever have a repair I will update the review and so on if needed.

2 years ago

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Stan Martin Miami, FL

We have been with Concord for a little over a year or so and since the start they have been professional and straight forward with my wife and I. My wife has had two separate repairs needed and both were approved with out any hassles. We cant find a single complaint because the plan covered the repairs in a quick timely manor and the staff has always been great.

2 years ago

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Danny Rezzouk Denver, CO

I have the premium plan warranty through concord auto protect. The plan did in fact cover my transmission on my car which was by far not cheap. I was amazed and happy it was covered by them, I know it saved me alot of money already. I would hands down recommend the warranty plan to anyone. The staff has been great with anything I have needed, so no complaints with anything.

2 years ago

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Cadet Johnse

Been happy with my warranty plan and all the perks that come with it. To me it was a big purchase but I knew for peace of mind it was the right choice to make to have some sort of safety net when it comes to repairs. The price of the plan was priced better then two other companies I looked at prior to Concord. I would without a doubt recommend Concord to anyone who needs a fairly priced plan with good coverage.

2 years ago

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charles joseph Phoenix, AZ

I purchased the plan from Concord Auto Protect back in December for my newer car I got last year. The purchase process was simple and clear to understand, everything was explained in great detail to me. I don't have any complaints about the warranty plan or the staff. I would recommend Concord to anyone looking for a trust worthy and affordable warranty company.

2 years ago

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Judith Ronaldi Seattle, WA

I have only had the plan for two weeks so I can not speak on coverage and repairs because I have not had one yet. But I can tell you the customer service was honest and took their time explaining everything to me in great detail. The cost of the plan is also pretty fair comparing to the cost of some repairs which can get expensive I have learned in the past with my last car. Overall I think Concord is great company and not pushy towards you buying a plan unlike another company I called before Concord Auto Protect.

2 years ago

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Tim Sloane Miami, FL

Been a customer of concord for over two years now and have never ran into any issues. From contacting them about questions to claims and everything in between they have been excellent towards me. Our vehicle has been thankfully pretty solid with only one minor repair being needed last year which was promptly taken care of by them. Quality parts were used and the car has not had another issue since. I think the value is good and the plan has been great for the affordable price it was.

2 years ago

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Aaron Bussell Dallas, TX

I just recently purchased the car warranty plan from Concord Auto Protect, I was assisted quickly and it was an easy transaction. The agent was helpful the entire time with any questions I had and even explaining the plan in great detail. He was very straight forward about everything and did not try to hide anything from me. I think they are a great company and honest which is rare these days.

2 years ago

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Tyler Richards Dallas, TX

Only car warranty company I would trust and recommend to my friends. I have been a customer of theirs for over two years now and love everything about the warranty. I have had one repair and the warranty did cover the repair that I needed, which was great. I think the price of the plan is worth it for anyone looking for a solid warranty plan that will cover their repairs if the time comes.

2 years ago

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Chris Harren Seattle, WA

I purchased the premium plan a while back and finally got to use it last week for two repairs on my car. Everything was covered for me which was awesome. Same day I called I was approved later that day and my mechanic had my car ready to go the next day. So in total everything took 48 hours which was speedy compared to what I thought it would take. The plan has already been a great investment for me and has saved me once already.

2 years ago

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Nick Dean Los Angeles, CA

I love how easy it was to purchase the warranty plan and how helpful the agent was with explaining everything. The price of the plan was within my budget that I could afford which was nice. I would recommend concord to anyone looking for a trust worthy car warranty company. They seem like an honest group of people and they were not pushy with me at all. I felt comfortable the entire time and seen the value the plan provides me.

2 years ago

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Kyle Buse New York, NY

I had a few questions before purchasing a warranty plan from them and I was helped quickly. I got answers to all my questions and I had zero concerns after speaking with the agent. I have only had the plan so far for a week so I can not speak on the claim process side of it yet. From what I have experience so far I believe everything will go smoothly for me.

2 years ago

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Connor Alem New York, NY

I have been a customer for over a year now with Concord Auto Protect. One repair I had was covered before and handled quickly. I think the value the warranty plan provides is great and worth the cost. I looked at other plans but Concord offered the most perks for the cost. Would recommend to friends and family if they are looking for an auto warranty company.

2 years ago

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Mike West Seattle, WA

Just purchased the warranty plan a few days ago. I think the price for the plan is fair and worth the money to have some sort of peace of mind. The agent was nice and took his time explaining the plan in-depth. I would recommend Concord Auto Protect for being a straight forward company and affordable. I did call another company prior to them and there was a clear difference in customer service with Concord being better by a long shot.

2 years ago

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Frank Dancis Miami, FL

The sales rep was not pushy at all and helped me with picking the perfect plan out that fits my needs. The pricing for the plans were competitive and affordable unlike other companies. I have had my plan for over 8 months now and its been smooth sailing. I have not had a claim yet because thankfully no repairs have been needed. I would not recommend any other warranty company only Concord Auto Protect.

2 years ago

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Sandra Lize Salt Lake City, UT

Purchased the plan two years ago for my husbands Ram 1500 and have only had one repair thankfully. The repair needed had todo with the transmission but was fully covered after a few days of being in contact with Concords staff. I can provide proof of the repair being covered if needed for the review. Not much else to say the plan did its job and covered the repair, no complaints at all.

2 years ago

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Lance Anne New York, NY

I would highly recommend Concord Auto Protect to all my friends and family. The pricing was very fair and I would easily say they offer the most for the price compared to other companies in this market. The plan I got gives me plenty of coverage and the price was easily the cheapest I found. I will be purchasing another warranty plan on my next car when the time comes. The customer service was great with answering my questions about the warranty plan which is nice.

2 years ago

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Joshua Boujan Brielle, ZH

The warranty plan covered my transmission being fixed and functioning as it should again. I was worried about the claim but Concord pulled through and was able to approve the claim and even got the mechanic shop paid the same day. I had my car back a lot quicker then I expected and it all because of Concord and there amazing staff. Without the warranty plan I am not sure what I would of done but thankfully I made the purchase before and remembered I had it.

2 years ago

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Danny King New York, NY

I could not be any happier with my warranty plan from Concord Auto Protect. They have been amazing towards me since the first day. I have had two claims so far last year and both were approved without any issues. No complaints about anything, everything was quick. I think the price for the warranty plan is well worth it and I believe the repairs I had would have costed me more out of pocket than the plan did. I did recommend a friend to use Concord as well since the experience I have had has been painless.

2 years ago

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Kyle Cone New York, NY

I have been beyond happy with my car warranty plan I purchased from Concord Auto Protect a few months back. There has only been one claim so far and it was approved by the staff at Concord. I love how the staff is always there anytime I have called I have gotten an answer quickly. The plan was affordable and gave me enough coverage for my needs, that's why I picked Concord.

2 years ago

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Sandra Crean Miami, FL

I purchased a warranty plan a while back and unfortunately my car needed a repair which was pricey and out of my budget. Luckily I had the warranty plan I forgot about and did file a claim, the total process took about 48 hours which is understandable because of the size of repair. I did not mind waiting because in the end Concord Auto Protect covered the entire repair for me. The coverage saved the day and I am thankful I purchased the plan when I did, I be without a vehicle for a lot longer then 48 hours without coverage.

2 years ago

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Jeremy Miles New York, NY

I would recommend Concord Auto Protect to everyone I know from my experience. I have had one claim so far through them and it went smoothly. The repair shop was able to get in touch with them the same day and handle the repair. The total time it took for the claim and repair from the shop was 24 hours, the longest part was for my shop to get the part which was not Concords fault at all. I think the warranty plan is priced right and gives me the value needed from it.

2 years ago

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Tommy Jackson New York, NY

Concord Auto Protect was quick with the claim process and took care of it within 24 hours. I think I got my moneys worth from the plan and would recommend them. The plan is easy to understand and is priced right for the amount of coverage I got. It's hard to go with another car warranty company because they either wanted a lot more money or offered almost half of the coverage Concord did for me. I personally went with the premium plan to have the best coverage possible on my car.

2 years ago

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Jackie Jonas VA

I have been a customer of Concord Auto Protect for some time now, I have experienced everything from signing up to the claim process and so on. Now when I had a claim their statement was true that they paid my mechanic shop over the phone via credit card same day. I have nothing negative to say because everything was always handled quickly and professionally. I would easily recommend them and there great pricing on warranty plans. They are more affordable than other warranty companies I contacted and offered just as much if not more coverage.

2 years ago

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William Njoku New York, NY

I was looking for a car warranty company and contacted over four different companies within a time span of a few days. When reaching out to Concord was I helped almost instantly with to no wait time. The customer service agent was patient with me to explain various plans they offer and to figure out what would fit me and my needs the best. The plan I picked was priced right and the coverage is more then what others offered me. I am happy with the choice I made and I believe they fit the best for my needs/budget.

2 years ago

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Christian Garcia Los Angeles, CA

Concord Auto Protect was the best priced car warranty company that I could find. Now I checked three other companies that are popular as well and the coverage to price ratio was not great. With Concords plan they were able to offer more in the plan for a competitive price unlike other companies. I bought the plan not to long after I purchased my 2017 Acura ILX from a local dealership around here. I do believe I made the best choice to go with Concord, they offered the most value to me.

2 years ago

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Zoey Jacoe Miami, FL

I have had a great experience with Concord and their amazing staff. When purchasing the plan the agent took his time to explain each package and to find what would fit best for my needs and cost wise. I did not feel pressured at all to purchase a plan and he even gave me extra time to think about it. Other companies were more pushy and wanted me to purchase a plan the same day, not Concord. I have yet had to get a repair but I am positive when I do Concord has me covered.

2 years ago

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Selma Foiea Denver, CO

Very happy with the customer service provided by Concord Auto Protect. They approved a water pump replacement for me without any issues. I am happy with the service and will be purchasing another plan through them for my next car also. The agent I have spoke with about the claim was helpful and there for me whenever I needed him which is awesome. I only recommend Concord when it comes to car warranty company's.

2 years ago

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Keith Bease Los Angeles, CA

The customer service at Concord Auto Protect has been great so far. It has been great because when I had a repair that was needed on my car they made it easy for me and not a complicated process. I am happy how efficient they are with helping me getting my car repaired. In the end everything worked out and I have my car back running perfect again. I think the warranty is worth the money and I see the value it provides me.

2 years ago

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John Palm New York, NY

I have a plan through Concord Auto Protect and my friends does as well. I purchased my plan after hearing how Concord was easy to deal with when getting a repair and my friend said there was no hassle at all. I know when I called Concord I was helped quickly by them and it was a no pressure sale. The agent I was speaking with gave me plenty of time to talk the plan over with my wife and think about it. He even went into great detail on how everything works and how the warranty can benefit me also. The price point is affordable for me and works out perfectly for my budget.

2 years ago

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Connor Choena

Nothing to complain about, everything has been great with my warranty plan through Concord Auto Protect. I would recommend anyone looking for a affordable warranty to use Concord Auto Protect. When I was purchasing my car a year ago the dealership told me they heard good things about Concord from there customers as well. I have had this plan for over a year now and I never had any problems with claims or questions that arise. I am always helped promptly from customer service.

2 years ago

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Stella Javis Los Angeles, CA

Very happy with my warranty plan and the amount of perks it came with. The value the plan offers is great and I have not had a single problem with anything. The price for the plan was competitive and a no brainer on having some sort of warranty in place for my car versus nothing. I have only spoke with the customer service a handful of times so far and it has been a smooth conversation every time.

2 years ago

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Sophia Jackson

I have been a customer of Concord Auto Protect for well over a year now and I have never had any problems with the warranty. I have had repairs in the past and they have been covered by them. Not much to say because the process was very easy and quick, they handled most of the discussion with my mechanic and minimal effort was needed from me. The agents I have dealt with have been honest and patient with me always which is nice. I have not had a bad experience to this day with Concords warranty plan. I think the plan is fairly priced for what my car is covered for and not.

2 years ago

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john brokivich Ashburn, VA

My experience with getting my car repaired last week was pretty good from calling them to seeing if its covered and so on. I was happy to find out the repair was covered without any problems. They were in contact with my mechanic and took care of everything for me. I know my friend uses another warranty company and will be switching to Concord after seeing how easy everything has been for me. I will be purchasing another plan from them for my sons car in the future when my budget allows me to.

2 years ago

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Sarah Steele Seattle, WA

Pretty simple process for a claim for the repairs that my Mercedes Benz cls550 needed. There was no cost out of pocket and they took care of me the entire time and made sure I was 100% happy with the situation before and after the repairs. They even followed up with me a little while after asking if they can improve on anything and how I would rate my experience. Just a great company todo business with and its a pretty easy process for claims if you know what you're covered for and not.

2 years ago