Name: Tax Defense Network
Rating: 4.4

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Anonymous

I needed assistance with the IRS so I went with it. They were very understanding, patient, and covered a lot of details with me. They were really helpful with dealing with the frustration that is the IRS. They were able to resolve my issue even though it's something very long term. I'd recommend it to anyone that's being bullied by the IRS.

5 years ago

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Aaron J Cox Sr Santa Maria, CA

They were the first place I Googled and I ended up signing up with them. I was desperate at first but it really worked, they did everything they said they were going to do. I did have some trouble getting clear answers from them and they were very slow to respond. When they did respond, things were good.

5 years ago

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Roy Fitzpatrick

I did sign up with them because I needed an experienced helper. They were knowledgeable, and they were easy to contact. I wasn't happy with the outcome of the final distributing of the money I have to pay back to the government.

5 years ago

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Anonymous

I signed up because I was hoping that they could lower my total tax amount that I owed primarily. They did help me lower my monthly payment on the agreement that I had with the IRS but they didn't help get rid of any of the penalties over and I still owe the IRS a fair amount. I expected more from them. I am not totally pleased, I thought they could do more for me than what they did.

5 years ago

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Christine Hembree Springfield, MO

I used to hire a lady to help me file my taxes. She was like a friend of the family and had done this for us and her brother for a while. After she passed away my boyfriend called an attorney and they referred us to Tax Defense Network. The attorney said they would work with us on everything and that hopefully we wouldn't have to pay any late fees. When I first hired them customer support was good. They were very nice and did exactly what they said they would do. The only thing I received was a letter from the state of Missouri saying that I owed them some late fees. I probably won't let them do my taxes again though. I mean, I think they know what they're doing and they seem to be great. I just wish they would get back to me when I call them.

5 years ago

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William Thompson Frederick, MD

I wanted to work out a deal with the IRS. They were the best service I ran across, so I went with it. I feel good about my decision. It has been working so far. They are prompt and answer right away.

5 years ago

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R.W. Poughkeepsie, NY

I was way behind on my taxes so I went to them for help. They're very professional, courteous, and prompt. Whenever I have a question they answer it for me. I'm very glad I signed up with them, they helped me with my tax situation.

5 years ago

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R.B. Washington, DC

I needed their service so I went for it. The first person that was assigned to me was awful, I actually tried to get them replaced with a more senior representative. The process itself wasn't as quick as I expected it to be. I had to do most of the work and follow up with them on calls and emails. Communication just wasn't as fast as it should've been.

5 years ago

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Chad W. Nevada, IA

I did the research, read the reviews, and decided to go with it since they sounded like a reputable company. I feel like it was a good decision. The person that I worked with was very helpful and always responded to my emails. They took care of almost everything and got me good results.

5 years ago

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Lisa Antoniette Howard Philadelphia, PA

I owed $19,000 in backed taxes from the year 2015 and I thought that letting them help me would be better than doing it by myself. Once I got involved they promised that my penalty would be revoked but it wasn't. It just continued to accrue interest from October 2017 to March 2017 and now I owe more interest. I didn't know it was doing that until the IRS reported it. Now I also owe more taxes so instead of paying $19,000 I owe $26,000. I also had a hard time getting in contact with my representative whenever I called him. I could have called them and done that by myself. I would've avoided the $26,000 fee that they charged me.

5 years ago

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James F Trudell Henderson, NV

I checked them out and since they had a good record I signed up. It was a good decision. They were always there to answer my questions. They were very thorough and took care of my issue.

5 years ago

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David Donselman Santee, CA

I did some research and a couple of calls and I just felt more comfortable with their representative. They are always available. If they don't phone you right away, they are really good about calling you back within 24 hours. Their email follow ups are also good. Everything seems to be working out well.

5 years ago

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Edwin D Sharpe Blanding, UT

I needed help with my taxes and they did a good job with that. I feel comfortable and confident in that I did the right thing. I think they were very careful with my information. I didn't save a lot of money but they got me in a payment plan that worked. I felt much relieved once I ultimately paid what I owed. I'm glad it's over.

5 years ago

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Kenneth T Ward

I saw them on the internet and decided to go for it. They were kind, courteous, and very knowledgeable. They've gotten the job done so far but we're still trying to get it to drop even more.

5 years ago

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Scott Flower

We were referred to them by a friend. There were a few things that were not really explained. For a while I kept calling them repeatedly and I was getting no responses. Overall though we're pleased with the results that we got and with their continued efforts.

5 years ago

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Mark N. Lavertu

I had a tax problem so I went to them for that. They did an excellent job for me and helped me out tremendously. I appreciate the way they took care of me. I'm just grateful for the service.

5 years ago

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Daniel Ramsey Springdale, AR

They seem to be doing what they're supposed to be doing. They have saved me a couple of times and they're in the process of saving me again. There have also been a couple of times that I couldn't get in touch with them. Still, they've done a pretty good job.

5 years ago

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Zitmon Barton Hendersonville, NC

It seemed to be quite a simple service. Their attorneys seemed to pass me from one of them to the other without informing me. I was the one that had to get in touch with them to find out what was going on. It also seemed to take forever for them to get me the information that I needed.

5 years ago

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Anonymous Milton, FL

I went to them because I needed help with my taxes. I was happy with it. My first rep wasn't that good but the second one was pretty good about communicating with me through emails or phone calls. They would call me at least once or twice a week. It's a good service, just a little overpriced.

5 years ago

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Benjamin Thompson Crownpoint, NM

I needed help with the taxes that I owed. Sometimes I wouldn't get a response from them right away but they did contact me within 24 hours. They did what I hired them to do, now everything is taken care of.

5 years ago

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Charles W. Stroud Iii Demopolis, AL

I feel good about my decision to go with them. The person that dealt with my current situation was very helpful. They made sure that everything was in order and that everything was taken care of before the date. To this day they're still checking back with me to make sure everything is ok.

5 years ago

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Gregory Riggs Cedar Rapids, IA

I needed help to get some things resolved. It has saved me a lot of headaches. The process took a while but everything worked out well. I always had the help that I needed and they answered any questions I had.

5 years ago

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Anonymous Clinton, MD

We went with them for no other reason than needing some help with our taxes and the IRS. I did have to go and talk to the IRS myself regarding some concerns that I had even though the purpose of having Tax Defense Network was that they would act on my behalf with the IRS. I thought they were supposed to help you out a little more. Still, I feel ok about going with them.

5 years ago

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Daniel Peyton, CO

They return phone calls promptly, and seem to have a good amount of knowledge. Very friendly staff. I mean after all they reduced my tax debt from 15,000.00 to just a little over a 1,000.00. Even with the money I paid for the service, I still saved 9,000.00.

5 years ago

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BKubiak

I paid 1800.00 to find out I still have to pay the 12,000.00 plus interest for insurance that I could not afford in the first place, because I borrowed 2,000.00 over poverty level from my retirement. To cover bills until my husband and I found employment after being a self-employed over the road truck driver. Events at home required us to come off the road and be closer to family.

5 years ago

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Bunne Hess

They were very helpful. And did not make me feel like all was about to end. Very professional. Kind. Compassionate. And got back to me with any questions or concerns in a timely manner. Highly recommend them.

6 years ago

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Duane Harrison Grove City, OH'

Their response time is pretty good. It did take a while to get the situation taken care of, but they communicated with me at least 2 or 3 times a month. I was hoping for a little bit more, but I understand the situation. They did a pretty good job.

6 years ago

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Jeffrey Baker Fort Worth, TX'

They looked reputable so I went with them. They've done exactly what they said they would do. I'm happy with the service, they did a good job overall. It was obviously a good decision on my part.

6 years ago

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Roy P Croston Orlando, FL

I needed some help filing my taxes. They have good customer support and give you prompt answers. The results were there, but it could've been better. I feel like I made a reasonable choice though.

6 years ago

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Darrel P Melton Marietta, GA

When I was looking online they had the better rating so I went with them. They have been very responsive in general and when I called with any question they would always answer right away or call me back with the answer. The service itself was ok. They explained everything from me but I don't think I got a lot of relief from it. After it was done I found out that a lot of what they did I could've done myself, especially considering what I paid them.

6 years ago

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Jeffrey A Day Boston, MA'

The original communication with my first agent was horrible. The second agent they assigned to me was mediocre, I had to go to customer care just to get what I needed each time. Still, they negotiated and communicated on my behalf with the IRS. They negotiated to relieve me of some of the penalties and interests that I had. I'm glad I did it.

6 years ago

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Rusty Byers Frisco, TX'

I went with them since they had the lowest cost and offered me the most lenient terms. At first I thought I had a full tax relief service for penalties abatement and everything, but I found out all I had was the filing service. Sometimes several weeks will go by without any kind of interaction with them. I wasn't always kept up to date on exactly what was going on with the IRS. Right now I'm completely up to date with my filing but I don't feel like they helped me mitigate the fees and penalties.

6 years ago

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Henry Daggett Cape Coral, FL

They were highly recommended by someone else. They answered all my questions and always got back to me on a timely manner. It was a very good business and family decision, they got everything resolved very quickly.

6 years ago

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Anonymous Somerville, MA

I had taxes backed up that I needed help with. When I was able to get a hold of them they were helpful. Sometimes though it would take over a month before I got a response or reply from them. Whether it was about them receiving some paperwork or something else, it took them a while to contact me. Because of that, the process that I hoped would only take two or three months ended up taking almost a year to get resolved. I wonder if I would've had better service somewhere else, but I don't know. Poor communication was my big problem with them.

6 years ago

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Mark H Eldridge Glenrock, WY

I went with them because they are the best. They've helped me in the past and it has really come out in my favor. Generally they get back to you with news and work with you. I feel like I made the right move with them.

6 years ago

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Philip N De Franco Norristown, PA

I was impressed by what they had to offer so I went with them. The response time they have was very slow, but they resolved all of my problems. I'm satisfied with the work that they did and the results I received. I would recommend this service to anyone that asked.

6 years ago

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Jimmy Mathis Clarksville, TN

I was listening to a TV. broadcast and they came up. I needed the type of job they did and since I knew they obeyed taxes I decided to go with them. When I first went through I actually went through 3 or 4 different case managers. For the first six or eight months, every time I called they would tell me that that agent no longer worked there and that I had a new one. In the end I got a very good case manager and she took over my case and got me good results. She did an outstanding job.

6 years ago

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Joseph Hinton Carlsbad, CA

They seemed like a reliable company at the time so I went with them. Their communication wasn't exactly excellent. They let the deadlines and information pass when they shouldn't have done that. Still, the service was satisfactory.

6 years ago

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Christopher Rodriguez Fort Worth, TX

The more I talked to them, the more I was at ease with them. They communicated very often and kept me on the loop on everything. They took care of my taxes, so I can't ask for more than that.

6 years ago

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Michael Kiser Sylacauga, AL

I decided to get help from Tax Defense Network because I was in trouble with the IRS. In my opinion, they were excellent! They helped me save money, so I'd definitely do it again if I have to.

6 years ago

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SS Severn, MD 21144

They weren't pretty clear about the time it would take to solve this once it was in the IRS's hands. I didn't hear from them for about 65 days. The consultant, however, was great. She offered a very good customer service, and she was very friendly and presentable. Overall, it was a very positive experience.

6 years ago

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Joanne Hascek Lockport, IL

We had use them in the past, and they've been very thorough and professional. They kept me updated the entire time, and I saved money in the long run. I'm just very happy with them.

6 years ago

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Suzette Feilen Silver Springs, NV

I'm very satisfied with their service. I really don't know if I saved money or not, but they sure did take the IRS off my back! They seemed really good about working with the payments, and I really appreciate that.

6 years ago

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Merrill Williams Lenexa, KS

I wasn't sure if I should go with them or not, but after speaking to their consultant, I changed my mind. They were very good, and I liked that they had experience in the tax business. Definitely a very positive experience.

6 years ago

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Juan Herrera El Paso, TX

They've done an excellent job. Every time they heard from the IRS, they would let me know. I was very happy with their support, I'll recommend them to anybody that needs help.

6 years ago

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Jill Lester Seymour, TN

As a self-employed Truck Driver, I needed to learn how to do my taxes. Although their consultant was very good, I wasn't able to save some money. It has been a positive experience, however, I would like to talk to them a little more.

6 years ago

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William Ipock Birch Tree, MO

It was a very good experience! They're very professional, and got the IRS off my case, so I'm happy with that. Plus, they kept me updated, and did everything they said they would do. They have been there for me. If I had to, I'd do it all over again.

6 years ago

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Philip Johnson Rockland, MA

They seemed like a good option, so I went with them. They were very good, very professional. They did a good job informing me about the progress they were making. I don't think I saved any money but they stopped the bleeding. It was good decision, because they made it easy.

6 years ago

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Jesse Leon Midland, TX

I signed up with them so they could help me with my tax papers and all that. Working with their consultant was good. We're satisfied with the updates they gave us. I didn't save money, but if I had to do it again, I'd do it again.

6 years ago

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Harold Eugene Fown Rosemount, MN

The guy I talked to was very helpful on the phone so I tried to do it that way. The folks there are very friendly and helpful, and I like the way they gave me updates on their progress. I'm not sure about whether I saved any money yet, but I feel like I'm relieved from the pressure.

6 years ago