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Optima Tax Relief

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1,516 User Reviews

9.5

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Donald Johnson Dallas, TX

Just want more communication..i don't talk to anyone for weeks and sometimes months and I feel that someone should be updating on a regular basis and I think my team and I should know eachother on first name basis

1 year ago

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Reply from Optima Tax Relief

Thanks Mr. Johnson! Can you please reach out with your phone number? We'd like to follow up with you and ensure you're being taken care of!

Jul. 1st, 2020

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Preston fells Hempstead, NY

Precise n caring for the clietakes care of all ur problems at ur convenience will a understanding of not computer literacy they work with for ur well being

1 year ago

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Reply from Optima Tax Relief

Of course! There aren't bots behind the screens, only real humans. We've enjoyed working with you and helping you tremendously, congrats on your resolution!

Jun. 23rd, 2020

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Robert Banta Hinesville, GA

Very helpful,returned calls promptly,has done a great job for me i would not hesitate to recommend them to anyone................................................

1 year ago

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Reply from Optima Tax Relief

Thank you for continuing to recommend us to your family and friends!

Jun. 9th, 2020

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Kristin Tanner

They have frequently not called me back or kept up with my case. I hired them in August of 2018 and finally just got my “resolution report” and they had me owing thousands more than I did when I went to them. I looked at a few things and they didn’t do the proper work!!! Incredibly disappointing. I’ve asked for a full refund and they were supposed to get back to me by the end of April. I still haven’t heard back and I have called multiple times to ask what is happening with no answers and no call backs. Do not put your trust in this company. They also charged me over $4,000 for crappier tax representation than I have ever received or heard of someone receiving. Do not waste your money!! H&R Block is likely better.

1 year ago

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Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention. Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

May. 20th, 2020

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Dennis Palmer Jenison, MI

The Optima Team Seems To Work Very Well With Each Other, .. I would Rate Them Five Stars If They Were Just A Little Quicker To Respond, Though This Could Be Due To The Time Zone Difference Between The East And West Cost.

1 year ago

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Reply from Optima Tax Relief

We're happy to hear that Mr. Palmer, and we're taking your feedback into account.

May. 5th, 2020

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Frances Monteiro Suwanee, GA

Everyone that I came in contact with was professional and very knowledge. I received returned calls promptly . The customer service representatives were always so pleasant .

1 year ago

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Reply from Optima Tax Relief

Glad to hear it! Our customer service is something we really focus on improving all the time. We take our clients very seriously.

May. 5th, 2020

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PASCARELLA PAMELA Thomasville, NC

Very professional and the work is done in a timely manner. The resolution department will keep giving you reminders to finish sending the documents needed.

1 year ago

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Reply from Optima Tax Relief

Your resolution is a priority to us, so we always send out reminders to our clients to send in their info in a prompt manner!

Apr. 6th, 2020

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Thomas Mack

I hired Optima Tax relief to resolve a tax problem. The IRS stated I owed $9,800.00 for taxes in 2017. They also charged me $1,960.00 in penalty and $884.00 in interest. I paid Optima $2,740.50 to resolve this issue. The representative from Optima told me last week we owed the entire $12,664.00. They could not even negotiate to remove the penalty. So I paid almost $3,000.00 for absolutely nothing. My expectation was that Optima would negotiate on my behalf to at la minimum remove the penalty and interest. Optima has done absolutely nothing on my behalf. I have completely wasted 0ver $2,740.50 hard earned dollars. This company is a SCAM!!!

1 year ago

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Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service. We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Mar. 4th, 2020

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Larry Young

Very helpful, professional,and exceptional service... I could not have figured out how to get all those back years completed. I needed help immediately.

1 year ago

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Reply from Optima Tax Relief

We hear you Mr. Young. We're proud to have assisted in an excellent resolution on your behalf. Congrats.

Feb. 11th, 2020

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William Grieb

Great communication. They walk you through each step of the process and make sure you understand where you are in the process and what the next steps are going to be.

1 year ago

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Reply from Optima Tax Relief

Thank you Mr. Grieb, we're proud to have provided an invaluable service to you!

Jan. 27th, 2020

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Wanda Lewis

Explain the process well and each person I spoke to was very polite and willing to listen to what you are going through and try to get the best options for you.

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Lewis, thanks for your feedback! We appreciate how much you liked the team. We really do look out for our clients and want the best for each one.

Nov. 19th, 2019

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Delacy W. Sanford

I was very pleased with their services. They listen to my situation and I believe they got the best reslts possible for my situation. I was pleased with the results.

2 years ago

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Reply from Optima Tax Relief

It's a priority for our team to listen to our client's unique situations as carefully as possible! Glad we got you the best results possible for your situation!

Nov. 19th, 2019

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Jess Parker

These people are very patient and very understanding and really really want to help you out. Ever since I contacted them I've had better sleep and less anxiety

2 years ago

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Reply from Optima Tax Relief

Thank you Ms. Parker! We're so thrilled you've had "better sleep and less anxiety" - that's the perk of allowing us to resolve your tax debt for you!

Nov. 19th, 2019

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Frank Danso

overall Best Tax company I have ever dealt with. They kept me updated on a weekly basis regarding my case. I will definitely recommend this company to friends.

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Danso! Thank you for the feedback. We'll continue to keep you updated.

Nov. 15th, 2019

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Celso Fernandez

Very responsive and attentive. If I have any questions they do not hesitate to return my call. If I'm tied up and miss an appointment very courteous in rescheduling.

2 years ago

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Reply from Optima Tax Relief

Our clients are our number one priority, so working with their schedule is of utmost importance to us! Thank you Mr. Fernandez.

Nov. 5th, 2019

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Sandy Roberts Independence, MO

Quickly handled my issues. Immediately responded to requests and questions. Easy-to-use client portal for uploading documents and obtaining information.

2 years ago

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Reply from Optima Tax Relief

We're glad to know that you find the portal "easy-to-use!" We built that for our clients with the intention of them finding our process that much easier, so we certainly appreciate it!

Oct. 8th, 2019

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George Watson San Francisco, CA

Everything was fine until Ms Nancy Gomez call me and said everything was fine. She said Optima stop any levy's or liens against me. She said a payment installment plan was arranged. One week later, two week before the installment was supposed to begin. The IRS still hits me with a levy. The worst part is once I informed her all contact stopped.

2 years ago

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Reply from Optima Tax Relief

Thanks for reaching out. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns and is ready and waiting to speak with you with additional steps we can take to further assist you with your case. Please feel free to give us a call at (800) 965-3192 at your earliest convenience. We are ready to help resolve any and all of your concerns, and we thank you for providing us with that opportunity by reaching out. We look forward to speaking with you soon.

Aug. 19th, 2019

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James Pert Warren, MI

You would have a 5 star rating if you would ever follow up on my final disposition. Do I receive any of the returns that were filed for me? I paid for the initial set-up and then additional funds to complete several years of unfiled 1040's. I haven't heard a peep since.

2 years ago

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Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention. Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Aug. 13th, 2019

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Tony Perry

True to their claims. They gave me a clear and concise layout of how things were expected to work, and as far as I 'm concerned they worked out well beyond my expectations.

2 years ago

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Reply from Optima Tax Relief

Glad we exceeded your expectations! We have enjoyed working with you tremendously, Mr. Perry!

Aug. 5th, 2019

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Stephan Picou

The staff was very professional. They kept in touch with me every step of the way. I could call them anytime I need. They did what they said they would do.

2 years ago

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Reply from Optima Tax Relief

Thank you Mr. Picou, we have enjoyed working with you - glad you enjoyed your results!

Jun. 26th, 2019

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sam anderson

They did what they said they could for me. I'm a believer and always will be. From 61K to 25$ !!! So so thankful for their hard work and dedication to my case.

2 years ago

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Reply from Optima Tax Relief

What an incredible resolution! Your story is not uncommon but always amazing to hear. Congratulations and we were happy to provide whatever you needed for your case!

Jun. 10th, 2019

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Jennifer Lerma

Every person I talked to was friendly, caring and wanted to help me. They even knew who I was when I called. They literally helped me every step of the way!

2 years ago

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Reply from Optima Tax Relief

Of course we'd know you, Ms. Lerma! Happy to hear you had a great experience with us, and don't hesitate to reach out for anything else!

Jun. 10th, 2019

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Julie McLey

Because they take care of everything. I just waited for there calls or emails followed my instructions..they kept me informed of the progress. I never worried about anything.

2 years ago

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Reply from Optima Tax Relief

We pride ourselves on an effective and efficient team. Thank you for the honest feedback!

Mar. 13th, 2019

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Never Again. San Diego, CA

1. Not honest. Told me they would stop all Tax liens on my account and negotioate a settlement. Then after I paid them they told me "sorry, we don't handle State of California issues. After they Negotiated I STILL had a lien. 2. Poor response and inability or unwillingness to anwer Tax questions. I waited often a month or more for a response to a question. Most of the time the answer was "we can't give any tax advice". 3. They told me that it WAS MY RIGHT as a client to talk to the person negotiating my tax issue. I was denied my request to talk to the person negotiating my case over 12 times! Not honest. I do not believe they negotiated anything. They simply wrote letters to the IRS agent, and waited for their reply and then did what the IRS wanted. I asked for a new Case manager more than 5 times and was told each time that I would get one. 5 years later... yes FIVE years later i still didn;t get one. My IRS Offer In Comprimise had inaccurate information on it. I was told that if I changed it the offer would be rejectected and I would not get another offer. I requested to, through the case manager AND 3 customer service reps to talk to the persone negoitiating my case to make sure the correct information was on the form. I was denied and it was not corrected. I was continually asked to provide the same information. By the commercials you would think that they are calling the IRS everyday working your case. Not so, I asked for a weekly email or call to monitor the progress of my case. I waited months sometimes for a reply and when I would call they would tell me "you just have to be patient sir". They told me when I signed up my TAX issus would be solved in 3 months. 6 at the longest. It was FIVE YEARS. After the offer in Comprimise was accepted by ther IRS I was told that all liens would be removed from the IRS. I reminded them. for the 5th time that I had sent them emails, faxs, left messages and talked to several supervisors (because my case manager was seldom available when I'd call) I reminded them that there was an outstanding lien still in place and that it was crossed off on my contract and initialed by the IRS agent. They assured me that it was covered and all liens were resolved. It was not. I still have not received answer from them. They told me I could make payments on the debt and not to worry. They did'nt tell me until the offer in comprimise was signed and legally binding that I had five months to pay the $30,000 debt...a month after the acceptance date. I had to hire a CPA to figure out what I really owe. He told me that he could have done everything Optima did for under $500 and resolved my issues quicker. I paid Optima $10,000. That money would have gone a long way to paying the debt and it would not have accumulated Tax penalties and fines for fie years. I could go on and on...Thinking of Optima? You deicide. I get angry everytime I hear their stupid commercial.

2 years ago

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Reply from Optima Tax Relief

Optima is the leader in the Tax Resolution industry because we take our clients concerns very seriously. We have tried to locate you in our database using your screen name and the content of your review, but unfortunately you did not provide enough information for us to be able to identify you as a client. If you are an actual client, we would be delighted if you gave us a call at (800) 965-3192 so that we can address your concerns.

Jan. 24th, 2019

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Amy (Johnson) Gallego San Rafael, CA

They were able to negotiate an Offer In Compromise. My issue is that they did not communicate with me, or eachother. This ended up in a lot of my time spent explaining to them what was happening and what they had received. Bad communication with customers, bad follow-up (I always had to contact them for an update, never the other way around), and terrible communication in-house. I paid thousands of dollars for a service that wasn't worth $500 when it comes to customer service.

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Gallego, we certainly appreciate your feedback. We want to assure you that we take everyone’s experience with our company very seriously, and we work to ensure the best possible resolution for all our clients. Optima is the leader in the Tax Resolution industry because we take our clients concerns very seriously. Not only have we resolved over a half billion dollars in tax debts for our clients, but we have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service. We have a small army of qualified tax attorneys and enrolled agents possessing the certifications required to negotiate directly with the IRS on our clients’ behalf and resolve their tax issues, and we are also officially approved by the IRS to provide continuing education courses. Our success is made possible thanks to our dedicated staff – hundreds of the hardest-working tax professionals you can find – who pour their hearts and minds into helping every one of our clients, every day. Please note that we have made repeated attempts to work with you, and we would appreciate it if you gave us a call (800) 965-3192 to provide us the opportunity discuss your concerns further. We look forward to speaking with you soon.

Jan. 17th, 2019

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Christine Oakland, CA

I was behind on my tax debt in a bad situation and trying to rebuild my life. They were understating and got me through everything. I can't thank them enough.

3 years ago

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Reply from Optima Tax Relief

Tax debt is such a difficult situation. We are glad to have helped you through a hard time, and we wish you the best moving forward. Thanks for the feedback!

Oct. 17th, 2018

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so many i dealt with , all good Manassas, VA

very good and fast with my returns kept me in formed of my tax returns , returned my phone calls very fast , got the information i needed all the time

3 years ago

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Reply from Optima Tax Relief

Thanks, we are so happy to have helped! We are glad you appreciate our services.

Oct. 17th, 2018

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Mr. Fred D. Saltzman Nanuet, NY

Information on needed information is not forthcoming.

2 months ago

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Reply from Optima Tax Relief

Thank you for taking the time to leave us a review!

Oct. 6th, 2021

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Valerie Augusta, GA

Representative are really helpful and patient

2 months ago

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Reply from Optima Tax Relief

Thank you for thinking of our team as "helpful and patient." We wish you well!

Oct. 6th, 2021

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Jay Smith Wills Point, TX

Lack of communication on the progress of our case.

2 months ago

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Reply from Optima Tax Relief

Thank you for the valuable feedback. Every case our tax professionals work on is unique and may require additional time. Please feel free to give us a call at (800) 965-3192 if you have any questions or concerns.

Sep. 27th, 2021

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James Vicksburg, MS

Client Portal is the best. No rush on paperwork

2 months ago

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Reply from Optima Tax Relief

Thank you for your positive review! We're so happy our client portal was helpful

Sep. 21st, 2021

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Lazetta Lyons Las Vegas, NV

Everyone has been very knowledgeable made me feel better

3 months ago

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Reply from Optima Tax Relief

Thank you for thinking of our team as "knowledgeable." We wish you well!

Aug. 25th, 2021

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Gwendolyn Sturdivant Ocala, FL

Staff took the time to explain the process and things I didn’t understand.

3 months ago

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Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Aug. 25th, 2021

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Jeffrey Rhodes Crowley, TX

They have made me feel very comfortable and they're very trustworthy.

3 months ago

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Reply from Optima Tax Relief

Thank you for thinking of our team as "Trustworthy." We’re happy to hear that you had such a great experience with us!

Aug. 25th, 2021

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Rev Dr Ken ANDERSON Clinton, MS

They get the job done in a timely and professional way

3 months ago

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Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Aug. 25th, 2021

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Robert Ilderton Grand Terrace, CA

They did everything for me and thats just what I wanted

3 months ago

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Reply from Optima Tax Relief

Glad to hear!

Aug. 25th, 2021

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Vicki Worthington Greenville, TX

Very helpful/professional /efficient/knowledgeable

3 months ago

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Reply from Optima Tax Relief

We appreciate your kind words! Thank you for taking to write us such a positive review.

Aug. 25th, 2021

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Tom H Portland, OR

I owed (with interest and penalties ) about $23,000. Optima charged me $4000, not $999, which I had to pay up front, and could only because my dad died and left me a small amount of money. The IRS wanted to set up an installment plan, but the plan they proposed was not manageable given that I was living on Social Security and couldn't even keep up with medical bills, even with Medicare. It took about 2.5 years, but in the end my debt was forgiven except for $250 and a pledge to file accurate taxes—and pay them on time—for five years. So, my total cost for clearing $23,000 off the board was $4,250.

2 years ago

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Reply from Optima Tax Relief

Hi Tom, thanks for the feedback. We know that resolving tax debt isn't an easy process, and we're glad to have helped in an otherwise overwhelming situation. We have appreciated working with you and we hope others benefit from your experience.

Sep. 13th, 2019

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Bob Petoskey, MI

Our experience with Optima has been quite positive. Their communication and follow-up regarding our tax matter has been very professionally. In addition, the way in which share documents and updates via their portal has been quite effective. Recommend that you reach out to Optima if you find yourself in a similar situation. You will be happy you did!

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Bob, we sincerely appreciate the feedback you provided. We want assure you that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jun. 13th, 2019

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Ms. Montgomery Capitol Heights, MD

In 2017 I contacted Optima because I obviously received notice from the IRS. I initially paid Optima $500 at which point the gentleman I was working with requested additional fees prior to doing anything on my case. I asked for an explanation and breakdown of the additional amount but was not given anything in writing but instead more conversation that was muddied with terms and figures I didn't understand. Nothing was ever resolved as I stopped receiving communications from them and wasted $500. Terrible customer service! My case is still pending with the IRS owing this huge amount of money and Optima kept my money. Needless to say I reached out to them due to all the positive feedback I read but did ignore lots of the negatives just to give them a shot. Very disappointed and out of $500. My name is Ms. Montgomery. UPDATE 6/28/19: Within a few days of writing my initial review, I was contacted by a really nice woman at Optima who read my review and was very interested in my issue and wanted to resolve it as soon as possible. I explained to her in great detail what my issue was and went to work very quickly by offering me the opportunity to work with them again to resolve my tax issue or a refund. Time has gone by so I ended up resolving the issue on my own. I opted for the refund. I understand that there are times when one employee's negative attitude or mistake should not define the overall ethics and commitment a company makes to its clients. After speaking with this woman on a few occasions, I'm willing to bet that this is the case for Optima. I am very pleased at her persistence to make things right for me. If ever I needed help again in the future(I hope not), I would probably give them another shot. Thank you Optima!

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Montgomery, first, thank you for sharing your feedback with us. We understand your concerns and we would like the opportunity to continue working with you, and we aim to do so as soon as possible when we have a dedicated Quality Assurance Specialist reach out to you today. Delivering excellence to all of our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details, as well as review your case so as to determine what additional assistance we are able to provide. Our team will be reaching out to you with additional steps we can take to further assist you with your case, but you may also call us at (800) 965-3192 at your convenience. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you, and hope to resolve any concerns you may have.

Jun. 13th, 2019

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Xander New York, NY

Well, I can tell you they treated me right. I’ve seen good reviews and not so good reviews about them but what I can tell you is that for me, they were worth every penny. It took about a year and a half so yes, I had to be patient and yes, I just wanted it done so at times I became frustrated. I admit I even took it out on them. Still, they kept at it and kept moving forward and now I’M DONE! Thank you Optima Tax!!!

2 years ago

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Reply from Optima Tax Relief

That's fantastic to hear! We will always have our critics but knowing that we're doing excellent things for so many people keeps us going! We are proud of you and your resolution - great work.

Jun. 17th, 2019

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Nancy Eleanor Stuart Kerrville, TX

On March 20th I rated Optima Tax Relief with just one star. Almost immediately an individual from their Dispute Resolution Department reached out to me. She spoke with me on the phone for approximately 30 minutes in an effort to find out what the problem was. She was extremely professional, polite and understanding. I explained my frustrations in dealing with Optima Tax. Oftentimes when you have a customer complaint, management will listen to your problems, then thank you and go on their merry way. She didn't just listen, but explained what would be done to help resolve my issues. Dealing with the IRS is very scary and even more so when you think you're all alone in the fight. The individual from the Dispute Resolution Department helped me understand that I wasn't alone, that Optima Tax Relief was there beside me to help resolve my tax issues.

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Stuart, first, thank you for sharing your feedback with us. We understand your concerns and we would like the opportunity to continue working with you, and we aim to do so as soon as possible when we have a dedicated Quality Assurance Specialist reach out to you today. Delivering excellence to all of our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details, as well as review your case so as to determine what additional assistance we are able to provide. Our team will be reaching out to you with additional steps we can take to further assist you with your case, but you may also call us at (800) 965-3192 at your convenience. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you, and hope to resolve any concerns you may have.

Mar. 20th, 2019

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Melvin

Because they kept me abreast of every step they made on my behalf to negotiate the best and comfortable plan for me. They were reachable when I needed to contact them or the called me back within a reasonable time frame. Their friendly staff is awesome and everyone seemed to have my best interest in view. I will definitely recommend any and everyone to Optima Tax Relief.

2 years ago

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Reply from Optima Tax Relief

Thanks for the great feedback. We are always happy to keep our clients in the know, involving them "every step" along the way. Thanks for finding our team to be "friendly," and thank you for the recommendation! Happy holidays.

Dec. 26th, 2018

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Elizabeth Baldwin Bristow, VA

They were with me EVERY step of the way. I NEVER felt alone. I received clear and concise information. I can't say enough good things about Optima. I felt sure that they were always on my side, always looking out for me. I tried to work with IRS on my own and was flat out ignored. They never returned my calls and when I went to an IRS office was basically told, "Sorry". I would recommend Optima to anybody who needed someone on their side when working with the IRS.

3 years ago

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Reply from Optima Tax Relief

Thank you Ms. Baldwin. We would never want you to feel alone, so we're glad that you felt we were always "looking out for [you]." We're wishing you the best!

Dec. 20th, 2018

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Sean Dickerson Rochester, NY

At first i was hesitant to use the service that was conducted solely over the phone; but the case managers explained everything very well and sent documents whether through the mail or email which ever was more convenient for me. I initially owed over 30,000$ but now my taxes owed was brought down to under 4,000$. As far as experience goes the end result is amazing, as saving money is. Also the process was easy send in documents, sign a few documents and optima handles the rest but also inform you regularly along the way. If you owe large amounts of money to the IRS as i did i would definitely recommend optima tax relief; and as a results driven individual they get results.

3 years ago

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Reply from Optima Tax Relief

We certainly appreciate it Mr. Dickerson. Thanks for the feedback!

Dec. 20th, 2018

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Matthew Fisher Milton, FL

I was so upset at my tax situation to start, but this program was just what I needed to get me out of a really bad spot. The little work I had to do gathering information and talking with the professionals at Optima was well worth the reward of a greatly reduced tax bill! I hope to never need their services again, but you can be sure I'll tell others who do to call Optima first.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. Fisher, thanks for sharing your feedback with us. We are certainly glad to have helped you reach a resolution you are happy with - your "reward!" We are so happy to have worked with you, and we wish you the best moving forward.

Aug. 16th, 2018

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Judith Dallas, TX

I completely recommend Optima. I spent years fretting over my tax issues; allowing my worry and fear to keep me from facing them. Optima handled my case with true professionalism, as well as an understanding and care, that I so appreciated. If I had known it would have gone so smoothly, I definitely would have made the decision sooner. I highly recommend Optima!

3 years ago

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Reply from Optima Tax Relief

Hi Ms. Judith, thank you for taking the time to leave us a review, and for your recommendation. We appreciate your trust in us, and that you found us to be "professional and understanding." Thank you, and we wish you well!

Jun. 1st, 2018

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Gregory Patterson Upper Marlboro, MD

I hired the services of Optium Tax Solutions, a very professional and diligent service who I am grateful towards because they helped me resolve my tax problem with the IRS, which ended up being payments I can comfortably afford. I, personally, recommend Optium Tax Solutions as a professional tax resolution company and to any person who has found themselves in trouble with the IRS. Thank you, I am very grateful to all the employees who worked on my case.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. Patterson, we appreciate you taking the time to leave us a review! We thank you for stating we are "professional and diligent," and we will certainly pass that on to our hard-working staff! We enjoyed working with you, and wish you well.

Apr. 26th, 2018

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Hector Borbon Corona, CA

My experience with Optima Tax Relief (OTR) was amazing. From the first initial call to my final call, the people at OTR were helpful, knowledgeable but most of all, they were sensitive to my tax issues. It took a little over a year but I never worried I was always kept informed. I walked away owing the IRS $100.00...when I got the letter, the same day I went and paid them. Now my tax burden is cleared and I feel a ton of weight off of my shoulders. Thank you Optima Tax Relief for all your hard work, I wouldn't recommend anyone else.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. Borbon, thank you for sharing your feedback. It means a lot to us that you felt your “experience with Optima Tax Relief was amazing,” and that we were “helpful, knowledgeable,” and “sensitive to your tax issues.” We’re glad we were able to help bring your debt down to a minimal amount, and we are so happy to have helped lift “a ton of weight off of your shoulders.” Thank you, and we wish you the best.

Apr. 6th, 2018

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Kurt Kretzschmar

I was extremely happy with the job that Optima Tax Relief did for me. They found some mistakes i had made on previous returns, and helped re-file those. I hadnt filed in the last two years, so they complied those retuns for me. Then they set me up with a reasonable payment plan with the IRS. They were exteremely professional and made me feel like a very important client.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. Kretzschmar, we’re so glad we were able to relieve you of your stress with the IRS. Thank you for the kind words and we wish you the best!

Mar. 7th, 2018