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Optima Tax Relief

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1,459 User Reviews

9.1

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Erasmo R Lopez Beaver, UT

They seem to be working hard for me. I had a real mess when I first contacted them and they explained how the program works and what they were going to do for me every step of the way!!

1 year ago

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Reply from Optima Tax Relief

Hi Mr. Lopez! We understand how easy it can be to get off track with our finances, so we are proud of your efforts to change your situation. Great work taking initiative and contacting us when you did - congrats!

Dec. 2nd, 2019

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star star star star star

Mark Scheibal

Very professional handling of my case from start and entering resolution process and have ably taken care of all needs as was promised. Great customer service and tax professionals.

1 year ago

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Reply from Optima Tax Relief

Hi Mr. Scheibal! Thank you for writing in and sharing your feedback. We are so happy to have helped you through the process.

Nov. 19th, 2019

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robert garrett Bonney Lake, WA

Optima tax knows how to leverage their expertise in helping us file missing returns and negotiated a workable payment plan. No liens or levies and no negative hit to our credit. Thank you

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Garrett! Thanks for reaching out and sharing your feedback! We are thrilled by your resolution and wish you continued success.

Oct. 22nd, 2019

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Charles Chester Hammond, LA

Because the way Optima Tax Relief helped me solved my tax problems, When i thought that no one could , They solved all of my Tax Debts , Taking away all my fears and worries , Optima Tax Relief are the best at what they do.

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Chester! We have enjoyed working with you and appreciate the honest feedback. Enjoy your life, debt free!

Oct. 8th, 2019

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JoAnne Gibbs Charlotte, NC

I was very pleased with the care, consideration and rapid resolution of my tax issue. I highly recommend Optima's skilled and professional staff. Their patience with me was much appreciated.

2 years ago

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Reply from Optima Tax Relief

Thank you Ms. Gibbs! Our team certainly appreciates it and has enjoyed working with you!

Oct. 8th, 2019

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star star star star star

Beth Fredericksburg, VA

The service was phenomenally they kept on top of things explained everything to me step by even when i was the slacker. the help to reduce 25k if irs debt got me settlement if 3700.

2 years ago

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Reply from Optima Tax Relief

Thanks Beth! We've enjoyed working with you and we're so proud of your incredible resolution! Congrats.

Oct. 8th, 2019

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star star star star star

Isaac Jones Houston, TX

I owed the IRS $25,000 and they fought and got me a settltement far less than I owed. The Optima team kept me inform throughout the whole process.I have my peace back an gotten rid of the stress.

2 years ago

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Reply from Optima Tax Relief

Fantastic to hear! Enjoy your great results, Mr. Jones!

Oct. 8th, 2019

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Jan Johnson Peoria, IL

They helped me clear up my tax issues and back taxes! And they had a follow up program while I paid off the remaining taxes. They protected me from having to deal with a cope with the IRS!

2 years ago

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Reply from Optima Tax Relief

We are happy to deal with the IRS on the behalf of our clients, so thank you for the great feedback!

Oct. 8th, 2019

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star star star star star

Joseph sandoval Chesapeake, VA

They have been very patient with me and my work schedule. I work out of town a lot which delays me on getting the paperwork needed from me . But they have been working with me .

2 years ago

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Reply from Optima Tax Relief

Great to hear it Mr. Sandoval! We prioritize working with our great employees, so thank you for sharing that we have been excellent communicators!

Aug. 26th, 2019

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star star star star star

Arnold B Deshong Jr Hollywood, FL

Since the first day of dealing with Optima Tax Relief, everyone has been so informative and efficient with their responses. If I had any questions, someone always replied in a timely manner all the way to the end.

2 years ago

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Reply from Optima Tax Relief

Thank you Mr. Deshong Jr. It's important to us that our clients are heard and responded to quickly and efficiently. Wishing you well!

Aug. 19th, 2019

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star star star star star

Matina Allen

They were professional, diligent, and persistent in helping me with my tax problem. They stayed the course until there was a resolution. I thank them for helping and caring for me and my situation.

2 years ago

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Reply from Optima Tax Relief

Happy to hear it, Ms. Allen! We appreciate you sharing your feedback about our team - we'll pass on the kind words to everyone involved in your case! Congratulations on your excellent resolution!

Aug. 6th, 2019

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star star star star star

Carol King

Several things I liked about Optima was particularly their professionalism, their caring attitude, courteous service and prompt phone calls. Any questions that I had were always answered in a timely manner

2 years ago

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Reply from Optima Tax Relief

Great to hear, Ms. King! That's what we strive for. We certainly appreciate you sharing your feedback, and we are glad to have taken good care of you. Promptness, kindness, and transparency are what our team prides themselves on! Congrats.

Jul. 30th, 2019

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Nicholas Finken Kihei, HI

They always returned my calls and emails in a timely manor.and always answered all my questions and did everything they said they would do.of I had any complaints it would be that it took a lot longer than it was expected to take. Thank you guys for everything!

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Finken, thanks for reaching out! We certainly appreciate it. It was a positive experience to work with you, so we're glad you felt the same - we always put our clients first and it's important that our clients feel that effort. Wishing you well!

Jul. 9th, 2019

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star star star star star

Mike Mitchell

The professionals at Optima provided expert and compassionate service from the beginning to the end of the process. They were always there when I had questions or needed help.

2 years ago

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Reply from Optima Tax Relief

We are always here if you need any help in the future! Thank you for working with us.

Jun. 26th, 2019

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star star star star star

Larry Jones

Optima stayed the distance with us, after my wife pasted away and she felt nothing was ever going to change, Optima came through with not only no collect resalotion but a $100.00 dollar offer and compromise

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Jones, we don't underestimate how difficult your situation was. We're glad we were literally able to offer you relief. We're wishing you the best moving forward, and hope you can enjoy that resolution.

Jun. 26th, 2019

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Lisa Davis, CA

The result was $38,000 IRS tax forgiveness. One point off because the follow thru was significantly led by me. BUT, no matter how you slice it, I could HAVE NEVER achieved this outcome without Opitima Tax Relief. Just call monthly to check in and submit all documents! I' thrilled.

2 years ago

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Reply from Optima Tax Relief

Wow Lisa! What a resolution and overall, an incredible outcome, certainly not easy to achieve by any means. We're thankful to work with such excellent clients, and this is no exception. Wishing you the best!

Apr. 15th, 2019

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Robin Eddauod

They definitely saved my wages from being garnished, and set up a settlement that worked for me! It was a long process and we went through several agents to get there, but in the end it was worth it. Optima tax relief did all the negotiations with the irs which really took the stress off of us so we could focus on life again.

2 years ago

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Reply from Optima Tax Relief

We're happy to hear we've saved you from having your wages garnished and that you're pleased with your fantastic settlement! We were happy to take care of everything for you so you're able to get back to enjoying your life!

Mar. 27th, 2019

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Rick Memphis, TN

Very professional, thorough, and sympathetic to your situation. They really go the extra mile to make sure you completely understand all facets of each stage during the process

2 years ago

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Reply from Optima Tax Relief

We wish you well moving forward. We certainly appreciate the kind words, and we truly do like to go the "extra mile" for our clients! Wishing you well.

Jan. 23rd, 2019

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star star star star star

Patricia K Augustine Kittanning, PA

I rate optima tax relief with Five stars. Hen I needed help they were there. They walked me through each step. If there wasn''t something I could understand they explained it to me.

2 years ago

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Reply from Optima Tax Relief

Hi Ms. Augustine, thanks for the feedback. We are so happy to hear that our team "walked [you] through each step," and that they were very helpful. We wish you the best moving forward!

Dec. 20th, 2018

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star star star star star

Daniel Webb Tucson, AZ

Optima Tax helped my wife and I threw a seemingly unwinnable situation. The IRS can be brutal in its it's ways to collect money. Optima Tax took us through what could have ended up being our worst mistake ever with the IRS.

2 years ago

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Reply from Optima Tax Relief

Hi Mr. Webb, we appreciate your feedback. Tax debt is truly an "unwinnable situation," so we're happy we were able to help navigate the IRS. We appreciated having you as a client, and we wish you the absolute best moving forward.

Dec. 20th, 2018

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star star star star star

Renda Granbury, TX

With a phone call and emails to each other, they were able to get the lien on my paycheck taken off before my next payday. Optima Tax was able to negotiate with the IRS and get the amount I owed, cut in half.

3 years ago

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Reply from Optima Tax Relief

We certainly appreciate your feedback, Renda! We wish you the best moving forward.

Oct. 19th, 2018

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star star star star star

Sam Heart

Their customer service was very helpful and they walked me through the process step by step. They were able to explain all of the ins and outs of negotiating with the IRS and kept me sane while they did the work.

3 years ago

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Reply from Optima Tax Relief

Thank you Mr. Heart. We're happy we were able to "keep [you] sane." And yes, we do all the work! We wish you the best moving forward!

Dec. 20th, 2018

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star star star star star

Richard L.

They were upfront and honest with me, they explained every process and got me an offer compromise and I was able to settle my tax debt, I've already Recommended them to more than one friend

3 years ago

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Reply from Optima Tax Relief

We are happy to hear that your settlement went well and that you're already recommending us! We appreciate it and wish you the best.

Dec. 20th, 2018

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star star star star star

Rev Dr Ken ANDERSON Clinton, MS

They get the job done in a timely and professional way

2 months ago

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Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Aug. 25th, 2021

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Gwendolyn Sturdivant Ocala, FL

Staff took the time to explain the process and things I didn’t understand.

2 months ago

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Reply from Optima Tax Relief

Fantastic to hear! Thank you for the positive review.

Aug. 25th, 2021

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star star star star star

Robert Ilderton Grand Terrace, CA

They did everything for me and thats just what I wanted

2 months ago

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Reply from Optima Tax Relief

Glad to hear!

Aug. 25th, 2021

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Jeffrey Rhodes Crowley, TX

They have made me feel very comfortable and they're very trustworthy.

2 months ago

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Reply from Optima Tax Relief

Thank you for thinking of our team as "Trustworthy." We’re happy to hear that you had such a great experience with us!

Aug. 25th, 2021

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star star star star star

Vicki Worthington Greenville, TX

Very helpful/professional /efficient/knowledgeable

2 months ago

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Reply from Optima Tax Relief

We appreciate your kind words! Thank you for taking to write us such a positive review.

Aug. 25th, 2021

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Lazetta Lyons Las Vegas, NV

Everyone has been very knowledgeable made me feel better

2 months ago

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Reply from Optima Tax Relief

Thank you for thinking of our team as "knowledgeable." We wish you well!

Aug. 25th, 2021

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star star star star star

Kimberly A Watson Saint Louis, MO

They are very helpful and they are very friendly

2 months ago

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Reply from Optima Tax Relief

Thank you Ms. Watson!

Aug. 4th, 2021

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star star star star star

Rick Maness Pinson, TN

The people at optima are great. They keep me well informed.

2 months ago

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Reply from Optima Tax Relief

Thanks Mr. Maness, happy to hear it!

Aug. 4th, 2021

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Darío Pearland, TX

So far the Optima team has made things easy

2 months ago

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Reply from Optima Tax Relief

Glad to hear it!

Aug. 4th, 2021

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star star star star star

Felecia A Huguley Columbus, GA

Easy and stress free process, very professional service

2 months ago

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Reply from Optima Tax Relief

Excellent, we're proud to have helped you through a difficult process.

Aug. 4th, 2021

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star star star star star

Amber N Spears Alhambra, CA

I haven't had 1 issue. They are very thorough and open to all questions

3 months ago

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Reply from Optima Tax Relief

Thank you for the great feedback.

Jul. 21st, 2021

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Willie Dallas, TX

Awesome always helpful and follows up and sends emails and text

3 months ago

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Reply from Optima Tax Relief

Thanks Willie, that is very appreciated. We pride ourselves on our great communication with clients.

Jul. 21st, 2021

star star star star star

william nixon St Louis, MO

I had stated earlier in a review of my idea of them dropping the ball in my case. They reach out to me. We sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service. We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call. We spoke and I found out that it was a misunderstanding me reaching out to the wrong dept. for help. They truly believe in customer service and making their customers happy. I am amending my review Optima is a great company that stands by their customers.

1 year ago

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Reply from Optima Tax Relief

We're so proud to work with you, Mr. Nixon. We appreciate you stating how you felt we improved upon the situation. Thanks again!

Jan. 28th, 2020

star star star star star

Ryan M. Belleville, IL

I was literally sick to my stomach with stress over my taxes. I owed about $42k because of an investment loss. I won’t bore you with the details but needless to say, I was in trouble and headed toward an even worse situation since I had been putting this off and the IRS gave me a deadline. That’s when I finally decided to do something about it and called Optima Tax along with a couple other places. One place made me feel like I had walked onto a used car lot and I was being sold an old junker. The other place made it seem like I was bothering them and they were going to do me a favor or something by taking my case. Optima treated me with friendly respect and like they would partner with me to fix my problem. And that’s exactly what they did. I was very participatory along the way and did everything I could on my end to get them what they needed, when they needed it. If I asked a question, I’d get a straight answer. If I didn’t understand something, they’d explain it. There were definitely some bumps along the road but no matter what, Optima handled it. The end result is that I’m in an installment agreement based on what I can afford and, some of the debt is going to fall off before I have to pay it. So overall, I’m satisfied because I’m not worried anymore and I’ll have saved about $18k once all is said and done.

2 years ago

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Reply from Optima Tax Relief

Tax debt is such a difficult situation - to be in, and to get out of. It is easy to see how you can be "sick to [your] stomach with stress over taxes." We understand you owed quite a hefty amount, and that it was very brave for you to contact us and to get on track to working with us. We're glad that ours felt like the perfect fit, as we would "partner with [you] to fix [your] problem." Thank you! We have been happy to help you, and we're thrilled by your excellent resolution. You worked very hard for it, so enjoy it!

Jun. 18th, 2019

star star star star star

Anthony Williams Westland, MI

I am very independent and do not have an account of discretionary money to just use for anything! I needed help in cyphering through the IRS web that I was caught in. After hiring another company who did nothing, I followed up on a commercial I kept hearing about Optima. From that initial contact with Optima, who I hired because of the excellent customer service, all the way to the completion of my case, it has been such a pleasant, seamless experience. I didn’t have the money but the investment made with Optima running the helm of my tax challenge, it was well worth it. They settled my case, less than what I expected and the follow up and follow through was awesome. They kept me informed of every step taken! I highly recommend Optima Tax Relief! You will get optimal relief from your tax chains holding you from your success!

2 years ago

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Reply from Optima Tax Relief

That's exactly what we aim to do for every client, every time! Thank you.

May. 21st, 2019

star star star star star

Connor Houston, TX

Optima's bill to me was half of a tax attorney! I didnt pay my taxes for years and tried a local tax attorney before Optima, medical issues... My previous tax attorney had me paying an outragious bill in back taxes, I thought that was crazy. So I called Optima and they interviewed me and investigated my situation. There was alot of back and forth with the IRS, but eventiually everything they reduced my tax bill to a really, really reasonable amount. My local tax attorney charged me more upfront than Optima did at the end of thier work, and my tax bill was reduceded to where I can breath again.

2 years ago

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Reply from Optima Tax Relief

The IRS can be aggressive, especially if they are attempting to collect on a balance that is owed to them. We're overjoyed to hear we were able to reduce your balance and provide you some relief!

May. 31st, 2019

star star star star star

Deep Krishnan Fort Lauderdale, FL

I thought I was in an impossible situation with the IRS owing them a lot of money, due to several mishaps, with no possible way to pay them, even a fraction, for the foreseeable future. Knowing that interest and penalties were accumulating daily only added to the stress and desperation. Optima patiently reviewed my issues, did their analysis and represented me very effectively, so that the offer in compromise was accepted. They were able to resolve the situation in a very cost effective way for me. Also, the peace of mind I feel now that the IRS tax lien has been removed is priceless! If you have a problem with the IRS: (1) don't try to resolve it alone; (2) choose Optima as your champion!!

3 years ago

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Reply from Optima Tax Relief

Thanks for the great feedback, Mr. Krishnan.

Dec. 20th, 2018

star star star star star

Diane Central Islip, NY

The people at Optima did a great job helping me resolve the issues I had with the IRS and set me up with a payment plan that fits my situation. I have nothing but a great review from Optima Tax Relief. I was impressed from the initial call to the final phase of the process. The Optima Tax representatives are very professional and prompt to answer any questions I had. Furthermore, the Optima Tax team kept me informed through the entire process. Optima Tax reduced my tax bill.. The people at Optima did a great job helping me resolve the issues I had with the IRS and set me up with a payment plan that fits my situation. There experience, knowledge and know how provided me a great relieve from the IRS. Thank You Optima Tax! I would highly recommend them.

3 years ago

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Reply from Optima Tax Relief

Hi Ms. Diane, thanks for sharing your feedback! We certainly appreciated working with you, and we thank you for giving our hard-working team so much credit in being "professional and prompt." We are glad we found a resolution that you're more than pleased with! Wishing you all the best.

Jul. 6th, 2018

star star star star star

Heather Ritchie Eaton, OH

Optima Tax Relief helped us out tremendously after we lost our business in 2015. Within 2 months, we went from small business owners doing work for a nationwide trucking company as a vendor for over 10 years, to my husband working for the corporation that took over and kicked us to the curb. We had taxes due that we had no idea how to pay since my husband is now making 1/4 of what we were bringing in as business owners. Optima took the time and helped us when we had no idea what to do. They helped get a huge burden off of our shoulders. Everyone we ever dealt with was always nice and explained everything and very helpful. Thank you!!

3 years ago

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Reply from Optima Tax Relief

Hi Ms. Ritchie, we are glad we were able to help you and your husband get out of a tough spot as small business owners facing the IRS. We are happy to hear that we helped remove a "huge burden off your shoulders." Clients like you make it all worth it. We wish you the best, and we thank you for taking the time to share your experience!

Jun. 26th, 2018

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Michael B Groveport, OH

Optima was true to their word and it was a life changing situation for me that they fixed. I had been working with the IRS for about a year trying to get on a payment plan to no avail. They continued to deny me stating my household income was too high. I new that wasn't correct as my status was permanently disabled. My income was 1/3rd of what it used to be when I was working that created the tax debt. Feeling low one night watching tv i came across a Optima commercial. I called them the next day and within a month I had my payment plan that was 1/4 th of what the IRS wanted. They where true to their word and I am very satisfied with the results and would recommend them to anyone having tax problems.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. B, thanks for sharing your experience with us. We are glad that you found us "true to our word," and we're happy to hear that you're "satisfied with your results." Thanks for recommending us to others, and we wish you the best moving forward!

Jun. 26th, 2018

star star star star star

Joseph Coleman Las Vegas, NV

I was in a really big jamb and needless to say I was in need of some assistance. I was facing quite a bit of trouble with the IRS for some past due taxes owed and couldn't afford to pay what they were telling me I needed to pay and when I had to do it by. If you owe money to the IRS, Optima is definitely a team of experts you want on your side. They were able to prevent them from wage garnishments and further actions beyond that point as well. I believe I'd probably be sitting in a room by myself and it wouldn't be one at home if it weren't for them. They are super friendly, efficient and without a doubt know what they are doing. They updated me every step of the way. If there was movement, I heard about it. I thought it was initially a little expensive for the service, but of course I didn't know what else to do. I shopped around and they were the lowest by far anyways. I took the plunge and as I type this out, I'm happy to let you know it's not in an 8x8. lol These guys truly are great at what they do. One thing that I'd like to point out is that not one person made me feel bad or poorly about my situation and just simply assured me that I was not only in capable hands, but assured me that I was in the right hands. Thanks a million OTR. You guys are awesome.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. Coleman, thank you for the stellar review! We appreciate you taking the time to leave us feedback. We're happy to hear that you found us "super friendly, efficient" and that you found us to be experts! Hearing that you found us to be assuring and that we helped you know you were in the "right hands," is why we do what we do. We wish you well, and thank you!

Jun. 1st, 2018

star star star star star

jen lip Grass Valley, CA

I owed a lot of money to the IRS and felt like I had no way out. Like over $20,000 in debt! I was scared and didn't know who to turn to. I found Optima Tax online and called them. I spoke with a women who was extremely nice and told me about how they could help me reduce my debt or possibly make it disappear altogether. I was a bit nervous at first even though I read good reviews online I wasn't sure if they could help. Optima Tax exceeded my expectations. They cleared my debt completely! I was so happy with the service I received from them. I would recommend them to anyone who is in need of resolving their debt!

3 years ago

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Reply from Optima Tax Relief

Hi Ms. Lip, first, thanks for leaving us such a kind review. We are glad to have "exceeded your expectations," and we were happy to work with you. Thank you, and we wish you well!

Apr. 26th, 2018

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David Chicago, IL

Skeptical at first, then completely satisfied. I had long-term and very complicated tax issues and the IRS was coming after me to collect. After many years of back and forth dialogue and off and on arrangements, they finally refused to work with me and said they were about to use their power to make life difficult. I had heard about Optima and decided I should give them a try. From the very start, they were professional, patient, and thorough. I initially thought the retainer was a bit high and wondered if I was being taken for a ride. Turns out it was a bargain. They cleaned up my tax records, filed my back taxes, got me out of collections and worked on the best possible resolution I could expect for my situation. Then they reviewed everything with me personally and said they would be there if I needed them in the future. I felt like I was a rich guy with a high-powered accounting firm at my disposal. Thanks Optima.

3 years ago

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Reply from Optima Tax Relief

Hi Mr. David, thank you for sharing your experience. Thank you for the compliments regarding our staff’s efficiency and professionalism. Thank you, we enjoyed working with you.

Mar. 7th, 2018

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Sean Vaksman

I used Optima Tax Relief to resolve some unpaid back tax issues. They were very helpful and made what initially seemed like a very complex problem easy to deal with. Their team of tax professionals was with me every step of the way and always promptly answered any questions along the way. Not only did they get me caught up on my taxes, they also successfully negotiated with the IRS to reach a settlement on my unpaid taxes which saved me tens of thousands of dollars. They were upfront about all fees and were absolutely worth every penny. I would highly recommend using them if you find yourself in a similar situation.

4 years ago

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Belinda Hilliard

I went from IRS-(I'm really scared) to there is hope. I tried resolving my issue with the IRS alone. I did everything that was asked of me and then the IRS just got bigger and meaner. They wanted blood. I heard the commercial on KBLX and I decided that I didn't have a choice, I had to get some professional help to deal with the IRS, at this point I had nothing to lose. I took the first step and contacted Optima Tax Relief and boy what a relief it was. I have not heard anything from the IRS since I hired this company. Optima Tax Relief has done everything that they said they would do, They kept me informed, told me exactly what forms they needed from me and when. I believe I dealt with 4 or 5 different people while going through this process, each and every employee that I spoke with was very understanding, polite courteous and timely. I was kept very informed from the beginning to the end. I will definitely recommend them to everyone that I can, but I will also let people know each case is different and may get different results. I think the only thing that Optima Tax Relief can do to improve is to advertise more and while working with us scared individuals let us know that at each faze of the process we will be speaking with someone different. Overall this was the most trustworthy company that I have ever dealt with. My case ended successfully AAA+

4 years ago

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Chris Panorama City, CA

I heard of Optima tax relief on the radio. At the time I was somewhere around $40,000 in debt to the IRS. Optima tax from the beginning made me feel that everything was going to be okay. whenever there was an issue or they had A question they didn't hesitate to call me. and whenever I had a question they always promptly called me back if not that day the very next business day. I cannot say enough good things about Optima tax I'm now in compliance with the IRS and my balance is zero. oh by the way that $40,000 that the IRS said I owed, Optima tax got it down too $1,080. I would recommend to family and friends Thank you Optima tax.

4 years ago

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AL

When I received a notice from the IRS my heart almost stopped beating. All the years of working hard for my family was now at risk. When our economy took a bad turn it affected my income and impacted my ability to pay my taxes. I was bombarded by law firms emails and flyers. I didn’t know who to trust. I heard about Optima Tax Relief so I read all I could on them. I finally decided to call them and it was the best decision I ever made. They explained the whole process step by step with no surprises and no hidden costs. I even had access to a real person that was involved in my case - Someone with answers. They gave me peace of mind knowing I had a whole team on my side going up against the IRS. I have my house and my bank account was never touched by the IRS. This is one company that remembers what customer service is all about - they know that there are good people that have fallen on hard times and they know how to deal with the IRS and their policies. Thank You Optima Tax Relief!

4 years ago

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