Name: Optima Tax Relief
Rating: 4.2

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Verified Customer

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Denny Dallas, TX

very trustworthy.. Communicate well. easy to use portal

4 years ago

Reply from Optima Tax Relief

Thanks Denny! We're glad you enjoyed our easy to use client portal. It's a favorite of ours and makes our client's lives easier!

Apr. 28th, 2020

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Verified Customer

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Karl B Soderholtz Seminole, TX

THey helped me understands and fix my tax prpblem.

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Soderholtz!

Apr. 28th, 2020

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Verified Customer

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Jovina Moorpark, CA

Very detailed/ easy to get in contact with

4 years ago

Reply from Optima Tax Relief

Thank you Jovina! We've appreciated working with you!

Apr. 9th, 2020

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Verified Customer

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JoAnn Wilson Bladensburg, MD

They were very helpful and pleasant. All around awesome

4 years ago

Reply from Optima Tax Relief

Great, thank you Ms. Wilson!

Apr. 9th, 2020

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Verified Customer

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Mike G Anaheim, CA

They are easy to talk with, intelligent and caring.

4 years ago

Reply from Optima Tax Relief

We appreciate it Mike! Our team enjoys working with all of our clients and helping them through this challenging process!

Apr. 9th, 2020

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Verified Customer

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Richard Burke Roanoke, VA

Very good communication upfront and easy to understand

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Burke! We've enjoyed working with you tremendously.

Apr. 6th, 2020

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Verified Customer

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Nancy Fahey Louisville, KY

People are very nice to talk to. They take all of our info seriously.

4 years ago

Reply from Optima Tax Relief

We appreciate that, Ms. Fahey! We do take our clients cases incredibly seriously. You are always a priority to us.

Apr. 6th, 2020

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Verified Customer

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Joseph Briggs Raleigh, NC

Very responsive to questions and concerns

4 years ago

Reply from Optima Tax Relief

Wonderful! We're so happy to have brought you to a resolution you value!

Apr. 6th, 2020

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Verified Customer

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Jim Winter Haven, FL

Very attentive ,good follow up and well prepared

4 years ago

Reply from Optima Tax Relief

Excellent to hear! Enjoy your resolution.

Apr. 6th, 2020

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Verified Customer

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Dwayne kinloch Crowley, TX

Great communication. They care. Follow up is excellent.

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Kinloch! We've been so pleased to work with you!

Apr. 7th, 2020

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Verified Customer

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Barton Bailey Covington, GA

Take care of my issues and listen to my concerns

4 years ago

Reply from Optima Tax Relief

Of course Mr. Bailey! You are a priority to us and we enjoyed working with you!

Apr. 6th, 2020

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Verified Customer

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Steven Davis

They really have help us solved our tax problem

4 years ago

Reply from Optima Tax Relief

Thank you for sharing your feedback Mr. Davis!

Apr. 2nd, 2020

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Verified Customer

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Theresa

Didn't help with tax problem! Just added more cost to me. No recommendation from me other than to run in a different direction!

4 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Mar. 9th, 2020

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Verified Customer

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Richard

Efficiency and communication, respectful to your situation.

4 years ago

Reply from Optima Tax Relief

We appreciate that Richard! We have enjoyed working with you. Please enjoy your resolution!

Mar. 10th, 2020

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Verified Customer

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Bobby Jones

They're good at keeping you informed on your tax relief

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Jones! We've enjoyed working with you tremendously.

Mar. 10th, 2020

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Verified Customer

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John winn

Excellent communication between both parties

4 years ago

Reply from Optima Tax Relief

It does take two! Thank you for the feedback, Mr. Winn! We enjoyed working with you and bringing you to a great resolution.

Mar. 10th, 2020

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Verified Customer

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Thomas Jefferson III

Helped me with my tax issues when no one else could.

4 years ago

Reply from Optima Tax Relief

We're so happy to have helped!

Mar. 10th, 2020

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Verified Customer

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Elton Lawrence

Easy to work with , professional, helpful ''

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Lawrence!

Mar. 10th, 2020

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Verified Customer

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Holli

They respond quickly, efficiently and politely.

4 years ago

Reply from Optima Tax Relief

Great to hear, Holli! We're happy to continue working with you.

Mar. 4th, 2020

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Verified Customer

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Mitchell Sherman

They addressed ny issues in a complex case to resolution

4 years ago

Reply from Optima Tax Relief

Excellent, we're happy to have helped Mr. Sherman! Congratulations on a fantastic resolution!

Mar. 4th, 2020

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Verified Customer

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Anthony

No pressure, professionalisms, and clarity

4 years ago

Reply from Optima Tax Relief

Thank you Anthony! We're pleased to have helped you reach an excellent resolution.

Mar. 4th, 2020

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Verified Customer

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Phil Laurie

They answer all questions in a very professional manner.

4 years ago

Reply from Optima Tax Relief

Thanks Mr. Laurie, we've enjoyed working with you!

Mar. 4th, 2020

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Verified Customer

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Michael Lee

They are very professional answer all my question

4 years ago

Reply from Optima Tax Relief

Hi Mr. Lee, thanks for sharing your feedback! We are here for continued support if you ever need it!

Mar. 4th, 2020

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Verified Customer

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wayne snow

they sent paper work to wrong address which left my lnformation open to being hacked

4 years ago Edited January 10, 2024

Reply from Optima Tax Relief

Hi Mr. Snow, thank you for providing that feedback. We're passing this forward and will be with you shortly to discuss how we're improving this process.

Mar. 4th, 2020

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Verified Customer

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cheryl williams

they don't pest their clients and very patients

4 years ago

Reply from Optima Tax Relief

Absolutely not, Ms. Williams! Patience is key throughout the whole process!

Mar. 4th, 2020

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Verified Customer

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Otis J Terry

Very personal and professional to their clients

4 years ago

Reply from Optima Tax Relief

We hear you Mr. Terry! Thank you!

Mar. 4th, 2020

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Verified Customer

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Gene Maypearl, TX

Very attentive and friendly. Knowledgeable

4 years ago

Reply from Optima Tax Relief

Great to hear, Gene! We have enjoyed working with you tremendously and we'll pass on your kind words to our team.

Feb. 26th, 2020

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Verified Customer

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Delbert Hunt Campbellsville, KY

Professional, informative, friendly, ease of contact

4 years ago

Reply from Optima Tax Relief

Great to hear! We'll pass on the kind words and we look forward to continuing our working relationship!

Feb. 26th, 2020

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Verified Customer

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Annmarie Deerfield Beach, FL

Very satisfied with their service and attention to detail

4 years ago

Reply from Optima Tax Relief

Happy to hear it, and we appreciate you writing in!

Feb. 26th, 2020

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Verified Customer

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Mike Christopher Key Largo, FL

They stay on the ball they keep you very well informedrmed

4 years ago

Reply from Optima Tax Relief

That's what we do Mr. Christopher! We're proud to have serviced millions of clients, and we're proud to have helped you reach the tax resolution you deserve. Congrats!

Feb. 26th, 2020

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Verified Customer

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David Macchi Savannah, GA

I thought that the service was prompt and professional.

4 years ago

Reply from Optima Tax Relief

Thank you for your feedback, Mr. Macchi! We're glad to have served you with complete professionalism. Congrats on your tax resolution.

Feb. 26th, 2020

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Verified Customer

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David Tubiolo Rochester, NY

Excellent customer service and flexible communication

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Tubiolo! It's been great to work with you - glad you appreciate our company's process!

Feb. 26th, 2020

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Verified Customer

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jim frank Hamersville, OH

very helpful explained everything as they did it

4 years ago

Reply from Optima Tax Relief

Fantastic to hear, thanks Mr. Frank!

Feb. 14th, 2020

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Verified Customer

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Patti Redel

Professional, easy to contact, have answers, updates

4 years ago

Reply from Optima Tax Relief

Excellent. We pride ourselves on having consistent transparency and help for our clients.

Feb. 11th, 2020

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Verified Customer

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Cartina Fleming (PROUDLY)

Optima tax truly takes care of you and very informative!!!

4 years ago

Reply from Optima Tax Relief

Happy to, Ms. Fleming! Enjoy your resolution!

Feb. 11th, 2020

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Verified Customer

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Juston Smith Sweeny, TX

Very helpful with getting out of tax delinquency

4 years ago

Reply from Optima Tax Relief

Hi Mr. Smith! Thanks for adding that!

Feb. 4th, 2020

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Verified Customer

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Ambrosio Lugo Luling, TX

Very helpful and their number 1 concerns is the customer.

4 years ago

Reply from Optima Tax Relief

Great, thank you! Our clients do come first!

Feb. 4th, 2020

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Verified Customer

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Dale Wells Arlington, TN

Complete responsive and courteous customer service.

4 years ago

Reply from Optima Tax Relief

We appreciate it, happy to help Mr. Wells!

Feb. 4th, 2020

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Verified Customer

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Tedro English

Because didn't help reduce none, will not return email or phone calls. Asking for paper work on how they come up with the results p

4 years ago

Reply from Optima Tax Relief

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Jan. 28th, 2020

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Verified Customer

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Joseph Bessone

Thier professionalizm and comunication skills

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Bessone, we've enjoyed working with you and communication and transparency are some of the pillars of our business. We appreciate the positive feedback.

Jan. 17th, 2020

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Verified Customer

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Archibald Lema

They gave my concern a priority and show that they care

4 years ago

Reply from Optima Tax Relief

Our clients are always a priority to us. Thank you Mr. Lema!

Jan. 17th, 2020

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Verified Customer

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Danny T. Williams

They follow up. They are fast and efficient

4 years ago

Reply from Optima Tax Relief

Great to hear! We aim for a great client experience, every time!

Jan. 17th, 2020

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Verified Customer

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RC

I owed a lot of money and their reducing that

4 years ago

Reply from Optima Tax Relief

We're proud to be able to assist you and our other clients in need of tax relief. Thank you!

Jan. 17th, 2020

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Verified Customer

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Brady Glover

Very helpful and got my tax issues resolved

4 years ago

Reply from Optima Tax Relief

Hi Mr. Glover! Thank you for reaching out. We're happy to take care of you.

Jan. 14th, 2020

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Verified Customer

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Doyle

Good communication. Still working on my tax issues.

4 years ago

Reply from Optima Tax Relief

We'll be in communication with you throughout the process. Thank you for sharing, Doyle!

Jan. 9th, 2020

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Verified Customer

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Timothy Williams

when u send them your money u get results

4 years ago

Reply from Optima Tax Relief

Thank you for your feedback!

Jan. 9th, 2020

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Verified Customer

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Joseph

Staff have always been courteous, professional and helpful.

4 years ago

Reply from Optima Tax Relief

Happy to hear it Joseph - we are very proud of our inclusive staff.

Dec. 10th, 2019

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Verified Customer

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Barbara

They was ready to help and easy to work with

4 years ago

Reply from Optima Tax Relief

Thank you Barbara, we're so happy to hear that!

Dec. 10th, 2019

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Verified Customer

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Moises Gonzalez

They are extremely knowledgeable with tax laws.

4 years ago

Reply from Optima Tax Relief

Our tax associates have years of experience on them! Thanks for sharing.

Dec. 10th, 2019

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Verified Customer

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MAURICE howie

Pretty much upfront with you and your tax resolution

4 years ago

Reply from Optima Tax Relief

We aim to be as transparent as possible for our clients! Thank you Mr. Howie.

Nov. 19th, 2019