Community Tax
check_circle VerifiedCommunity Tax (CTAX) has helped thousands customers with their tax needs and resolved millions of dollars in debt for their customers. Community Tax hires tax professionals such as Certified Public Accountants (CPAs), enrolled agents, and tax attorneys and assists with issues with both federal and state .
In addition to tax resolution help, the company offers tax return preparation, accounting, bookkeeping services, and other great options for customers (such as IRS tax levy relief, IRS tax lien relief, and help with applying for an IRS Offer in Compromise). The tax prep service and tax monitoring service help clients ensure that their taxes are done correctly, get the right tax refund, and prevent future problems with taxes.
Community Tax Relief's average cost is between $2,500 and $3,000. While the fee for Community Tax's services is high, it is competitive for the industry. Taxpayers must have at least $3,000 in tax debt to use CTAX's services. The company helps individual taxpayers, large companies, and small businesses with tax debt through tax resolution services.
CTAX is a full-service tax company headquartered in Chicago, IL and that has assisted more than 80,000 customers nationwide since 2010.
View Community Tax Relief reviews at the bottom of the page.
The Good
- Many IRS Debt Forgiveness Options
- Educational Resources
- Services
- Tax Forgiveness Professionals
- Availability
Many IRS Debt Forgiveness Options
Most tax relief companies provide a variety of different IRS debt forgiveness options. Community Tax offers an in-depth explanation of its IRS debt forgiveness program and the different services involved.
- Offer in Compromise—A good option for taxpayers who are currently having financial difficulties. The IRS determines the maximum amount that the taxpayer can pay without causing financial hardship. The remainder is forgiven and once the amount is paid, the taxpayer is released from IRS tax liability.
- Installment Agreement—This allows the taxpayers to pay off their balance over a period of time.
- Streamline Installment Agreement—This agreement allows taxpayers to finish payment on a large expense such as a car or child support payments. This plan divides the payments into a schedule.
- Partial Pay Installment Agreement—This payment plan is complicated and requires the taxpayer to disclose all financial information. The taxpayer is put on a payment plan for ten years and pays lower taxes overall.
- Traditional Installment Agreement—This agreement is a simple installment plan: the taxpayer pays the entire tax debt over many payments. The amount is divided into monthly installments over a period of time, up to a 10-year statute of limitations.
Community Tax provides solutions to common tax problems, like back taxes, penalties, and bank levies.
Educational Resources
Community Tax offers several educational resources to help those who owe back taxes, including a tax form library. This library contains all the different types of tax forms with explanations on how to accurately fill them out.
A customer can request any of the forms and receive instructions for each form. This will help those who struggle to comprehend tax returns.
Community Tax also has a page dedicated to common tax terms and definitions (such as tax liability, non-collectible status, land trusts, tax preparer, taxing authorities, etc.). The definitions provide real-life scenarios for deeper understanding.
Community Tax also has a tax blog that contains interesting posts about different financial topics. Many posts focus on tax tips and tax law, however, the blog also covers basic financial advice. Its breadth extends to money savings secrets and small business finances.
Services
Tax debt can affect your financial stability, especially if the IRS has begun to assess penalties. The Community Tax Relief IRS Debt Forgiveness program entails a full service, one-stop tax service. It offers a plethora of tax services and agreement options. Services that are offered include the following:
- Tax resolution services
- Tax preparation services
- Accounting services
- Bookkeeping services
- CTAX monitoring services
CTAX’s tax relief services are a two-step process. Initially, the company requests information from the Internal Revenue Service (IRS), or state taxing authority, and compares it to the client’s records.
This allows Community Tax to determine the best course of action based on the tax situation.
The tax resolution phase involves determining a solution and submitting a proposal to the proper taxing authority. The company maintains open lines of communication with its clients during this process.
For more detailed information on how Community Tax would help your tax debt situation, take advantage of the free consultation. During the consultation, you'll hear an assessment of your case, how Community Tax will help you with your tax bills and debt, and get more detailed information about cost of relief services.
Community Tax's monitoring services are designed for individuals and businesses. The basic version of the service is free. It allows taxpayers to keep track of what's going on with their taxes before tax season starts, which makes it easier and faster to adjust withholdings to ensure that you won't owe the government when tax season comes. The monitoring also helps taxpayers avoid potential issues later.
Tax Forgiveness Professionals
When customers with IRS tax debt choose to work with Community Tax for their tax relief needs, they can expect to receive service from licensed and dedicated tax professionals.
Community Tax's team consists of CPAs, tax attorneys, enrolled agents, and tax investigators. It offers individualized tax services and all clients are given a personal practitioner to work on their case.
A certified public accountant can help clients with accounting, bookkeeping, and tax prep during tax season. Certified tax preparers can also assist with tax prep. Depending on your situation, your taxes could be simple or complicated. If you have a more complex tax situation, it can be a good idea to work with a tax preparer to prepare taxes to ensure that you get the right refund.
With an experienced tax attorney or enrolled agent on your side, you'll have the know how to defend yourself from an IRS audit or IRS debt penalty.
The experts at Community Tax can help customers with the following tax relief options:
- Notice of Deficiency
- Fresh Start Program
- IRS Installment Agreement
- Offer in Compromise
- Innocent Spouse Relief
- IRS Payment Plan
- Penalty Abatement
- Stair Step Agreement
- Currently Non-Collectible Status
- Help with Unfiled Tax Returns
- Help with Tax Lien Issues
An installment agreement sets up a payment plan to pay your full tax debt over time. An offer in compromise settles your tax liability with the IRS. The settlement is typically paid in a lumpsum.
Taxpayers may qualify for innocent spouse relief if the tax debt results from their spouse's choices alone and they were unaware of these decisions. This option removes penalties, like wage garnishments, tax levies, and tax liens, from an innocent spouse.
When clients sign up with Community Tax, they have the option to give Community Tax the power of attorney. This means that the professionals at Community Tax will make correspondences on the client's behalf.
These professionals can help you fight an IRS tax lien, tax levy, wage garnishment, and any other tax relief service available. The tax professionals at Community Tax often lead to high customer satisfaction and high numbers of positive Community Tax reviews.
Availability
Community Tax relief offers some services in all 50 states, as well as the Virgin Islands and D.C. A tax relief company that services all 50 states demonstrates that it has the expertise and resources to adhere to each states different tax laws. All customers could potentially qualify by location.
The Bad
- Published Results
- Limited Cost Information
Published Results
Community Tax offers limited published results on its website. Published results aid customers in their decision-making process.
Published results can show what an average customer's experience with the company is and that the program is worth the investment and time.
Published results can also give potential customers much-needed information about how long it will take to see results and what kind of results are possible.
Limited Cost Information
Community Tax does not have base prices on its website for IRS or state tax debt relief. So, what does Community Tax Relief cost? Our research has discovered that the estimated average price range is in the $2,500 to $3,000 range.
Potential customers must call or sign up for a quote in order to get a more exact price. This can be difficult for potential customers while shopping around for prices from different companies with tax debt relief services.
Community Tax states that it depends on the circumstances, but without an expected range, it can leave more questions than answers for the customer.
This is standard for the tax relief industry because some tax problems involve more intensive service from a tax professional than others.
During the free consultation, potential clients can receive clear information about the fee for the services provided.
The Bottom Line
Community Tax employs IRS enrolled agents, attorneys, and CPAs to help the struggling taxpayer catch up on unpaid taxes, unfiled tax returns, and find opportunities for an exemption status. As such, CTAX has the expertise to handle anything from income tax issues and property tax relief cases to innocent spouse relief cases.
While we would like to see Community Tax be more transparent about general fees, availability, and results, Community Tax has a lot of great features. Community Tax has professionals and options to help their customers with all of their tax needs. It offers solid educational resources and monitoring services to help customers avoid additional issues with taxes in the future.
Community Tax also offers tax preparation services as a preventive measure for its clients. Having your income tax return completed by a certified tax preparer or CPA will help ensure that the filing is done correctly.
While it is still suggested that customers find the best company for their individual needs, we can recommend choosing Community Tax as your tax resolution firm whatever your tax problems are.
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User Reviews
Star Rating
474 Reviews
Review Breakdown
Sentiment Criteria
SParten
Everyone I spoke with was very helpful and informative. All of my calls, messages and emails were answered in a timely manner. I received updates periodically and didn't worry about what was coming next because I knew. I would recommend this company to everyone I know that needs help.
Reply from Community Tax
Mar 24, 2020
Hey there, thank you so much for your kind words! We're thrilled we could be of service. Don't hesitate to reach out in the future should the need arise!
I am happy to report there are people like Laura W who made the process so easy from the beginning to the end. Laura was professional and friendly. She handled my tax situation with ease and was extremely knowledgeable and answered all my questions and concerns. Thanks
Reply from Community Tax
Mar 23, 2020
Hey there! We are thrilled that you had an amazing experience with Laura. We think she's great too! We'll be sure to pass the praise on to her. Please don't hesitate to reach out for your future tax needs!
Verified Customer
Womack
They get the job done in a timely manner.
Reply from Community Tax
Mar 23, 2020
Hi Womack, thanks for your feedback! Glad we could help. Let us know if you need anything in the future!
Verified Customer
Leanna White
They made process easy and painless. Helped set up payment schedule with IRS
Reply from Community Tax
Mar 23, 2020
Hey Leanna, glad to hear we made the process as easy as possible for you. We'll pass the praise on to our team!
Verified Customer
Christopher Lelupuis
Very reliable, talk to u about your taxes explain in detail what needs to b done
Reply from Community Tax
Mar 23, 2020
Hi Christopher, thank you for your kind words! Please don't hesitate to reach out should you need anything in the future.
Letitia Fournillier
Thank you! Thank you! Community Tax helped my husband and I get back our peace of mind. Nora H, my case advocate is AWESOME! She was always responsive and willing to answer any question I had. I will be using Community Tax for all my tax needs!
Reply from Community Tax
Mar 18, 2020
Wow, Letitia, thanks so much for your kind words! We are so glad that you and your husband are highly satisfied with our service. We will definitely pass the praise on to Nora and our team! Thanks again!
Verified Customer
Anonymous
Great and prompt assistance. Helped out tremendously.
Reply from Community Tax
Mar 18, 2020
Thank you for your feedback! We're glad to help and thrilled that you had a positive experience with us. Feel free to keep in touch should the need arise again!
Verified Customer
Christine.
Professional, followed up, stayed in touch.
Reply from Community Tax
Mar 18, 2020
Hey Christine, we appreciate your feedback! Please don't hesitate to reach out for your future tax needs!
Verified Customer
Chris L
Chris L***** and the team at Community tax always answers my call and helps me resolve my situation.
Reply from Community Tax
Mar 18, 2020
Thank you so much for your feedback! We pride ourselves on our thorough communication with our clients throughout the process. Glad to hear you had a positive experience!
Verified Customer
Ann Foreman
Was not satisfied with some things. They file my taxes and could not file it electronically. I work for a huge corporation and they told me the EIN number was not working. Also, I had problems getting emails from the person assigned to me. I had to create a yahoo acct.
Reply from Community Tax
Mar 18, 2020
Hi Ann, we are so sorry that you had a negative experience with us. A customer satisfaction representative will be reaching out to you shortly.
Verified Customer
Victor ,Jordan empire, megan
Always there for me . help me understand everything that they was doing .y
Verified Customer
Jennifer Brough; Chris Leludis.
Consistently worked my case until it was resolved.
Reply from Community Tax
Mar 18, 2020
Hi Jennifer, thank you so much for your kind words. Don't hesitate to reach out should you need anything in the future!
Verified Customer
Roberto
Community Tax is the best. They are very helpful and I feel good about signing up.
Reply from Community Tax
Mar 09, 2020
Hi Roberto, thank you so much for sharing your experience with us! We appreciate the positive feedback. Please don't hesitate to reach out with your future tax needs!
Verified Customer
Wilfred
They work with me and help me out, I hope they keep up the good work.
Reply from Community Tax
Mar 09, 2020
Hello Wilfred, we're so glad we were able to help you out! Should anything else arise, please do not hesitate to reach out!
Verified Customer
Glen
The price is a little higher than expected and very expensive but the service is good.
Reply from Community Tax
Mar 09, 2020
Hi Glen, thank you so much for reaching out! We are so glad that you had a positive experience with us. We apologize if you felt hesitant over the cost of our services — but we sincerely hope that the savings and peace of mind we got for you made the whole process worth it. Please don't hesitate to reach out again should the need arise!
Verified Customer
Dennis
From the beginning, the hospitality was great. They followed up and were very caring. They were outstanding and very nice from beginning to end. I would recommend them to anyone that needs resolution.
Verified Customer
Bryant
They have done an excellent job every year. I've been with them for about five or six years and I will stick with them. They've done right by me. The support is excellent.
Reply from Community Tax
Mar 09, 2020
Hi Bryant, thank you so much for your kind words! We appreciate that you have stuck with us for so long and we look forward to continue exceeding your expectations!
Verified Customer
Shirelle
They did a wonderful job for me. They worked with me and gave me the best solution. It was a pleasure working with them but they switched who was helping me many times.
Reply from Community Tax
Mar 09, 2020
Hi Shirelle, thanks so much for your feedback! We are so happy that you had a fantastic experience with us. In order to get the best result possible for our clients, we employ a large team of tax professionals — that is why you heard from so many people throughout the process. We will be sure to pass your praise on to everyone involved. If anything comes up in the future, please don't hesitate to reach back out to us. Thanks again!
Verified Customer
Mauricio
It's a great company to use. My friends told me Community Tax and they said it is really affordable and trustworthy and they were great and fast. It was a great decision. We got really good service.
Reply from Community Tax
Mar 09, 2020
Hi Mauricio, we're so glad we could help! Thank you so much for your kind words. If you ever need anything in the future, please don't hesitate to reach back out to us!
Verified Customer
Camille
I feel like it took longer than it should have but they did everything that they said the would and I finally got it taken care of.
Reply from Community Tax
Mar 09, 2020
Hi Camille, thank you so much for taking the time to give us this feedback. We understand that pursuing the best possible result for our clients can occasionally be a little time-consuming, but we so are thrilled that you are satisfied with the end result! Thank you for your patience — and feel free to reach out again for any future tax needs.
Verified Customer
Dorothy
Community Tax helped me when I needed help and everything was confidential and worked out. It cost me a lot of money but they helped me clear up the problem. It was very informative and easy. I feel good now.
Reply from Community Tax
Mar 09, 2020
Hi Dorothy, thank you for your feedback! We are so happy that we secured an amazing result for you — and that you felt our services were totally worth it. Please don't hesitate to contact us for any further tax needs!
Verified Customer
Christine
Well worth the money that I spent, it's probably one of the best investments I have made. They are probably the best company I have dealt with. They've been responsive to all my needs and they call me back right away if I have any questions. The response time is very good. IF you have issues with back taxed, I would definitely recommend them. They are very professional and courteous.
Reply from Community Tax
Mar 09, 2020
Wow, Christine, thank you so much for sharing this feedback! We are thrilled that we were able to make your experience as efficient and painless as possible as we pursued the best possible result for you. We will be sure to pass your kind words to our team — in the meantime, please don't hesitate to reach out in the future if you need anything else. Thanks again!
Verified Customer
Michael
Everyone is customer support that I have worked with is great. They always listen to me and I am always able to get answers. They were very successful with my resolution and kept me in the loop.
Reply from Community Tax
Mar 09, 2020
Thanks for your feedback, Michael! We are so glad we could help make this process as easy as possible for you. If you need anything in the future, please don't hesitate to reach out again!
Verified Customer
Elisa
I feel great. They do an excellent job. They are very helpful and answer all my questions and resolve all my issues. They are wonderful and I really appreciate that they are on top of things.
Reply from Community Tax
Mar 09, 2020
Hi Elisa! Thanks so much for the kind words! We are so happy that you had a great experience with us. Please don't hesitate to reach out to us for any future tax needs!
Verified Customer
Antonio
Every time you call, they're there right away. The service is good enough and they have great people.
Reply from Community Tax
Mar 09, 2020
Hi Antonio, thanks so much for reaching out! We're thrilled that you had a great experience with our team — we will be sure to pass the praise on to them.
John Harmon
Community Tax completely failed to help with my tax debt. I had lost a job with a six figure income and was unemployed for 2 years, exhausting savings and 401k, and creating a huge tax debt. When I was able to find a job paying $12/hour, I retained Community Tax in an effort to reduce my tax debt. They failed to resolve any of the debt, despite my hardship, and they’re ‘resolution’ has left me with financially crippling payments to the IRS. The penalties and interest are still compounding. I didn’t get a penny of help from the $8,000 they charged up front for my case. Avoid them.
Reply from Community Tax
Mar 09, 2020
Hi, John. We sincerely apologize that your experience with our team was unsatisfactory for you. A member of our Customer Satisfaction team will be reaching out to you shortly — we are confident that we can work together to make things right. Thank you!
Sean CASEY
Community Tax has been amazing for me. They were able to get $119,000 of tax debt cut down to $10,000. To say I'm grateful is a huge understatement! I would definitely recommend them if you owe the IRS money so you don't have to fight them alone. Thank you Community Tax.
Reply from Community Tax
Mar 09, 2020
Hi Sean, thank you so much for your kind words! At Community Tax, we pride ourselves on our ability to effectively and efficiently settle our clients' debts — we are thrilled that are highly satisfied with your CTAX experience. We will be sure to pass your praise on to our team.
Jesus aguero
It was a long process but they kept me in contact and was advise of what was next and gave good advise patrica v call me every two to three week just to let me know if any changes
Reply from Community Tax
Feb 26, 2020
Hey, Jesus! Thank you for the great feedback! We really appreciate it. We are so glad you had a great experience. Please don't hesitate to give us a call if you nee anything in the future!
Adan Lopez
Ms. Elizabeth was helpfull and is willing to help out she would be their when if we had a Question for her.
Reply from Community Tax
Feb 20, 2020
Thank you for your positive feed back Adan! We think Elizabeth is awesome too!!
Geronimo
In the beginning I was very discouraged but Helen turned it around and now I am a happy camper
Reply from Community Tax
Feb 20, 2020
Thank you for the kind words, Geronimo! We're glad we could help. Helen is one of our best. We hope you'll give us a call again come tax time!
Jay DeWayne Goswick
Marilu L and Samuel M were great to work with and they always answered my questions and explained everything to my satisfaction....great customer service and would recommend them to anyone who may need their services.
Reply from Community Tax
Feb 20, 2020
Thank you for the kind words, Jay! We're so happy we could help! We think Marilu and Samuel are great too!
Cynthia
The staff is very knowledgeable and friendly. They care about you. Helps you and let you know what is going on with your situation.
Reply from Community Tax
Feb 20, 2020
Hey Cynthia! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!
Lisa Kunze
When I got caught in the healthcare/tax credit penalty in 2017 to the tune of $9,300 I was at a loss. I researched Community Tax, LLC as much as one can and decided to take the gamble to hire them for help. It was a long process but they kept me in the loop. So happy to report that Daniel F and the team of lawyers and tax professionals helped me receive a hardship waiver for the entire amount, as long as I stay poor for 3 years. NO PROBLEM!
Reply from Community Tax
Feb 20, 2020
Hey Lisa! We're so glad we could help. We'll pass the kind words along! Should you need anything in the future, please don't hesitate to reach back out!
David Moron
Thank you! Raul C it been a pleasure, thank you for your professionalism.
Reply from Community Tax
Feb 20, 2020
Hey David!! We're so happy we could help! Raul is one of our best. Should you need anything in the future, please don't hesitate to reach back out!
Tramayne Smith
Christopher L On behalf of community tax is the best most effective tax business advocate ever. My name is Tramayne Smith I used community tax in 2019 and they effectively delivered a perfect resolution I owed $53,000.00 and thanks to community tax I do not have to make any payments to the IRS. I would recommend them for all of your purposes. I am super satisfied with the decision via the IRS on behalf of Community tax . Thank you again Chris.
Reply from Community Tax
Feb 20, 2020
Wow, Tramayne!! We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to Chris and the Team!
Scott A Frederiksen
We were charged around $10,000 for help with our State and Federal taxes During a two year period we had at least 7 different people working in our problem They never contacted the State since the State kept putting a levy on my Bank account, which caused us to miss a payment ,but missing a payment had them calling ASAP We have found out after the fact that they never calked the State and contacted IRS once over are three year ordeal. Now we are having our wages garnished. Great job
Reply from Community Tax
Feb 20, 2020
Hi Scott. We apologize that you've had a negative experience, and we'd like to do whatever we can to make things right! Could you please reach out to our Customer Satisfaction team to discuss your case? Our number is 773-577-2938. Thank you!
Patrick A. Mays Sr.
In response to my previous review, in which I was very upset, a customer care manager whose name is Lauren N reached out to me. She was very concerned about my case as well as gracious and courteous. Lauren was more than fair in resolving the problem. I was very satisfied with my outcome. With a customer care person on staff like Lauren, I would definitely do business with Community Tax again as well as highly recommend their service. Thanks again Lauren. Patrick Mays
Reply from Community Tax
Jan 14, 2020
Patrick, we are so sorry that you had a negative experience. Our Customer Satisfaction team is going to reach out to you today! We'd like to do whatever we can to make things right. We look forward to speaking with you. Thank you!
Maria
No waste your money. They charge $500 to give you the same information that you can have on the irs web page. Then they told you that they can fix the debt that you have for $2.000 or more, and the only thing they do is to talk to the IRS to avoid the penalty, you can do that with a tax accountant for $200. You’re welcome!
Reply from Community Tax
Jan 06, 2020
Maria, we are so sorry that you had a poor experience. We would really like to speak with you to address your concerns. We are confident that we can work with you to make things right! Please give us a call at 773-577-2938. Thank you!
J. Anosike
January 1, 2020 Reviews for Community Tax services: Over the period of five years since my case was first handled by Community Tax, many employees have worked on the case at different times in different capacities. Throughout, my experience with those employees has been positive, even when the desired outcome was not forthcoming. However, in the past 12 to 24 months, my case was handled by a duo of Marilu L, the Case Advocate -- and Samuel M, the Tax Practitioner. Both approached the case with a level of commitment and dedication that was unmatched by my previous experience. Regularly, Ms L would call or text to keep me updated. I remain grateful to both of them for not giving up even when positive results seemed difficult or impossible.
Reply from Community Tax
Jan 03, 2020
Wow, Thank You J. Anosike! We absolutely love hearing stories like this, and thank you so much for sharing your experience. We're so happy we could help, and we will absolutely pass your kind words along to the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!
Rodolfo Hernandez
They are the best guys I ever had to help me whit the irs
Reply from Community Tax
Jan 03, 2020
Thank you for the kind words, Rodolfo! We're so happy we could help. We think our team is really great too. We look forward to assisting you in the future with your taxes should you need us!
Washington Silva
Nancy my agent has been great, she keeps me informed about my case, and answers all my questions and concerns.
Reply from Community Tax
Jan 03, 2020
Hey Washington! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!
Verified Customer
Juan
Excellent people doing an excellent job. They really know what they're doing.
Reply from Community Tax
Dec 20, 2019
Hello Juan! Thank you kindly for posting your review. We will pass along your kind words to the team!
Verified Customer
Cedrick
Overall I had a great experience and would recommend Community Tax to anyone. Evryone that I worked with was great through the whole process' they kept me updated and the whole experience was great.
Reply from Community Tax
Dec 20, 2019
Hi Cedrick, Thank you kindly for your kind review! We are very happy to hear that you had a great experience. Hope you reach out should you ever need assistance again at tax time!
Verified Customer
William
Community Tax was excellent to work with and I'm really satisfied with them. They made things understandable.
Reply from Community Tax
Dec 20, 2019
Hi William! We appreciate you taking the time to post a review. It is wonderful to hear that the work we are doing meets your expectations and you are satisfied! Please reach out at tax time if you need us!
Verified Customer
Martese
The process took a little longer than I anticipated and for a while I was talking to a lot of different reps, do it was hard to establish a personal relationship. I feel great about the outcome. They got me setteled and knocked a lot of my debt out. For the most part, anytime I called they were able to answer and if it was something they weren't sure about,t hey would get me to the right person or someone was always able to contact me back in a timely fashion.
Reply from Community Tax
Dec 20, 2019
Hello Martese! We are certainly thrilled to hear that you had a great outcome! Thanks for posting a review. We hope you will reach out to us in the future if need be!
Verified Customer
Jeffrey
I got toal resolution with my tax problem. Everything was totally satisfactory and what I could afford.
Reply from Community Tax
Dec 20, 2019
Hello Jeffrey! How wonderful to hear that you got into an amazing resolution. We offer flexibility when it comes to payment options and happy that you are satisfied with your result!
Verified Customer
Kennedy
They were excellent. Responsive, courteous, willing to answer your questions and take the time to help you understand. Also the prices were not bad. I could have called them all the time because they're willing to help and anything I didn't understand they would be willing to explain. They perform at a high level of confidence and professionalism. Patience for those of us who didn't understand.
Reply from Community Tax
Dec 21, 2019
We are so glad that you had a great experience, Kennedy! We really do strive to deliver top notch customer service! We hope you'll think of us next tax season. Thanks again, and Happy Holidays!
Verified Customer
Bobby
Community Tax reached a settlemented for me today that was reasonable. I usually call them a couple times a day and sometimes I wasn't able to get through to them.
Reply from Community Tax
Dec 21, 2019
Hey Bobby. We are so glad to hear you had a good experience, and we were able to get you a great end result! Please don't hesitate to give us a call come tax season.
Verified Customer
Gloria
Very thorough - she's patient and has all the answers and listens
Verified Customer
Panthooh
They were professional and could always give me a call back in the afternoon.
Reply from Community Tax
Dec 21, 2019
Thanks for the kind words, Panthooh! Please reach out if there is anything we can help you with in the future. Happy Holidays!