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Community Tax

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603 User Reviews

8.3

Overall Score

LAST UPDATED: October 4th, 2021

Community Tax (CTAX) has helped more than 95,000 customers with their tax needs and resolved over $800 million in IRS tax liabilities. Community Tax hires tax professionals such as Certified Public Accountants (CPAs), enrolled agents, and tax attorneys, and assists with issues with both federal IRS and state taxes.

In addition to tax resolution help, the company offers tax return preparation, accounting, bookkeeping services, and other great options for customers (such as IRS tax levy relief, IRS tax lien relief, and help with applying for an IRS Offer in Compromise). The tax prep service and tax monitoring service help clients ensure that their taxes are done correctly, get the right tax refund, and prevent future problems with taxes.

Community Tax's average cost is between $2,500 and $3,000. While the fee for Community Tax's services is high, it is competitive for the industry. Taxpayers must have at least $3,000 in tax debt to use CTAX's services. The company helps individual taxpayers, large companies, and small businesses with tax debt through tax resolution services.

CTAX is a full-service tax company headquartered in Chicago, IL and has assisted more than 80,000 customers nationwide since 2010.

View Community Tax reviews at the bottom of the page.

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The Good

  • Many IRS Debt Forgiveness Options
  • Educational Resources
  • Services
  • Tax Forgiveness Professionals
  • Availability

Many IRS Debt Forgiveness Options

Most tax relief companies provide a variety of different IRS debt forgiveness options. Community Tax offers an in-depth explanation of its IRS debt forgiveness program and the different services involved.

  • Offer in Compromise—A good option for taxpayers who are currently having financial difficulties. The IRS determines the maximum amount that the taxpayer can pay without causing financial hardship. The remainder is forgiven and once the amount is paid, the taxpayer is released from IRS tax liability.
  • Installment Agreement—This allows the taxpayers to pay off their balance over a period of time.
  • Streamline Installment Agreement—This agreement allows taxpayers to finish payment on a large expense such as a car or child support payments. This plan divides the payments into a schedule.
  • Partial Pay Installment Agreement—This payment plan is complicated and requires the taxpayer to disclose all financial information. The taxpayer is put on a payment plan for ten years and pays lower taxes overall.
  • Traditional Installment Agreement—This agreement is a simple installment plan: the taxpayer pays the entire tax debt over many payments. The amount is divided into monthly installments over a period of time, up to a 10-year statute of limitations.

Community Tax provides solutions to common tax problems, like back taxes, penalties, and bank levies.

Educational Resources

Community Tax offers several educational resources to help those who owe back taxes, including a tax form library. This library contains all the different types of tax forms with explanations on how to accurately fill them out.

A customer can request any of the forms and receive instructions for each form. This will help those who struggle to comprehend tax returns.

Community Tax also has a page dedicated to common tax terms and definitions (such as tax liability, non-collectible status, land trusts, tax preparer, taxing authorities, etc.). The definitions provide real-life scenarios for deeper understanding.

Community Tax also has a tax blog that contains interesting posts about different financial topics. Many posts focus on tax tips and tax law, however, the blog also covers basic financial advice. Its breadth extends to money savings secrets and small business finances.

Services

Tax debt can affect your financial stability, especially if the IRS has begun to assess penalties. The Community Tax IRS Debt Forgiveness program entails a full service, one-stop tax service. It offers a plethora of tax services and agreement options. Services that are offered include the following:

  • Tax resolution services
  • Tax preparation services
  • Accounting services
  • Bookkeeping services
  • CTAX monitoring services

CTAX’s tax relief services are a two-step process. Initially, the company requests information from the Internal Revenue Service (IRS), or state taxing authority, and compares it to the client’s records.

This allows Community Tax to determine the best course of action based on the tax situation.

The tax resolution phase involves determining a solution and submitting a proposal to the proper taxing authority. The company maintains open lines of communication with its clients during this process.

For more detailed information on how Community Tax would help your tax debt situation, take advantage of the free consultation. During the consultation, you'll hear an assessment of your case, how Community Tax will help you with your tax bills and debt, and get more detailed information about the cost of relief services.

Community Tax's monitoring services are designed for individuals and businesses. The basic version of the service is free. It allows taxpayers to keep track of what's going on with their taxes before tax season starts, which makes it easier and faster to adjust withholdings to ensure that you won't owe the government when tax season comes. The monitoring also helps taxpayers avoid potential issues later.

Tax Forgiveness Professionals

When customers with IRS tax debt choose to work with Community Tax for their tax relief needs, they can expect to receive service from licensed and dedicated tax professionals.

Community Tax's team consists of CPAs, tax attorneys, enrolled agents, and tax investigators. It offers individualized tax services and all clients are given a personal practitioner to work on their case.

A certified public accountant can help clients with accounting, bookkeeping, and tax prep during tax season. Certified tax preparers can also assist with tax prep. Depending on your situation, your taxes could be simple or complicated. If you have a more complex tax situation, it can be a good idea to work with a tax preparer to prepare taxes to ensure that you get the right refund.

With an experienced tax attorney or enrolled agent on your side, you'll have the know-how to defend yourself from an IRS audit or IRS debt penalty.

The experts at Community Tax can help customers with the following tax relief options:

  • Notice of Deficiency
  • Fresh Start Program
  • IRS Installment Agreement
  • Offer in Compromise
  • Innocent Spouse Relief
  • IRS Payment Plan
  • Penalty Abatement
  • Stair Step Agreement
  • Currently Non-Collectible Status
  • Help with Unfiled Tax Returns
  • Help with Tax Lien Issues

An installment agreement sets up a payment plan to pay your full tax debt over time. An offer in compromise settles your tax liability with the IRS. The settlement is typically paid in a lump sum.

Taxpayers may qualify for innocent spouse relief if the tax debt results from their spouse's choices alone and they were unaware of these decisions. This option removes penalties, like wage garnishments, tax levies, and tax liens, from an innocent spouse.

When clients sign up with Community Tax, they have the option to give Community Tax the power of attorney. This means that the professionals at Community Tax will make correspondences on the client's behalf.

These professionals can help you fight an IRS tax lien, tax levy, wage garnishment, and any other tax relief service available. The tax professionals at Community Tax often lead to high customer satisfaction and high numbers of positive Community Tax reviews.

Availability

Community Tax offers some services in all 50 states, as well as the Virgin Islands and D.C. A tax relief company that services all 50 states demonstrates that it has the expertise and resources to adhere to each state's different tax laws. All customers could potentially qualify by location.

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The Bad

  • Published Results
  • Limited Cost Information

Published Results

Community Tax offers very limited published results on its website. Published results aid customers in their decision-making process.

Published results can show what an average customer's experience with the company is and that the program is worth the investment and time.

Published results can also give potential customers much-needed information about how long it will take to see results and what kind of results are possible.

Limited Cost Information

Community Tax does not have base prices on its website for IRS or state tax debt relief. So, how much does Community Tax cost? Our research has discovered that the estimated average price range is between $2,500 and $3,000.

Potential customers must call or sign up for a quote in order to get a more exact price. This can be difficult for potential customers while shopping around for prices from different companies with tax debt relief services.

Community Tax states that its price depends on the circumstances, but without an expected range, a customer can be left with more questions than answers.

This is standard for the tax relief industry because some tax problems involve more intensive service from a tax professional than others.

During the free consultation, potential clients can receive clear information about the fee for the services provided.

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The Bottom Line

Community Tax employs IRS enrolled agents, attorneys, and CPAs to help the struggling taxpayer catch up on unpaid taxes, unfiled tax returns, and find opportunities for an exemption status. As such, CTAX has the expertise to handle anything from income tax issues and property tax relief cases to innocent spouse relief cases.

While we would like to see Community Tax be more transparent about general fees, availability, and results, Community Tax has a lot of great features. Community Tax has professionals and options to help its customers with all of their tax needs. It offers solid educational resources and monitoring services to help customers avoid additional issues with taxes in the future.

Community Tax also offers tax preparation services as a preventive measure for its clients. Having your income tax return completed by a certified tax preparer or CPA will help ensure that the filing is done correctly.

While it is still suggested that customers find the best company for their individual needs, we can recommend choosing Community Tax as your tax resolution firm, whatever your tax problems are.

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Star Rating

4.7

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603 Reviews

Review Breakdown

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80%

4 grade

13%

3 grade

2%

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Marlon Lee Greensboro, NC

Just spoke with Paul and he told me the absolute truth. He was as honest as could be and truly helped me out with my situation. I wish all people cold be like Paul, he was very courteous and attentive to my tax issue. Thank you Paul, God will bless you.

2 weeks ago

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Reply from Community Tax

Marion, Thank you for your wonderful review and rating! We really appreciate your feedback. Thank You Again, Community Tax

Oct. 11th, 2021

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Rebecca Luisi Hebron, IL

Kept me informed every step of the way. Explained process and answered any questions i had very patiently and with knowledge. Offered options on payment plans to get my debt paid off.

2 months ago

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Reply from Community Tax

Rebecca. Thank you for your feedback. We are happy we could assist you and put your tax issues behind you. Thank You Again, Community Tax

Aug. 17th, 2021

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Michelle B. Huntersville, NC

I don't have anything to compare this company to other than my failed attempts at negotiating with the IRS. That says a lot right there though. Community Tax obviously did something right to sway my decision to work with them. I regret having to pay anyone to help me deal with the IRS but that is our reality; you cannot work with them. They are steadfast in their pre-determined decisions and there is no swaying them. My interactions with the company were consistent. The staff were cordial and efficient. They did their parts then turned my case over to the lawyers who worked their magic with the IRS. The end result met my expectations going in vs. the manner in which the IRS proposed that I proceed. For that, I am grateful. Oh, my case worker left the company before my case was settled but another agent (Ryan S) jumped in and handled everything to my satisfaction. If you are looking for help with the IRS, you will have to get help. I recommend Community Tax as a reliable company to assist you.

2 months ago

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Reply from Community Tax

Michelle, Thank you for your review. We greatly appreciate your observations and explanation. I are proud to serve all taxpayers! Thank You Again, Community Tax

Aug. 16th, 2021

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Jeanine Melvin Covington, GA

Helpful and very easy. I did not have to worry about anything because they did the job with no problem and if I had any questions about anything they answered immediately

2 months ago

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Reply from Community Tax

Hi Jeanine, thank you for your kind words! We are so glad you had a positive experience with us. Have a wonderful day!

Jul. 29th, 2021

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Loyd Rice Dexter, MO

Lacking in communication, chalked some of that up early to Covid like everyone else, but I got handed off about 4 times to different reps and delayed our process horribly bad. If we had to do this over, I would not use nor recommend them.

1 month ago

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Samuel Spinazzola Middleboro, MA

I had a great experience dealing with community tax. I never want to file my taxes with anyone else. My taxes were very complicated this year, and they turned me from overwhelmed, and frustrated, into calm and confident that everything is done right.

2 months ago

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Reply from Community Tax

Hey Samuel, thank you for your kind words! We are thrilled you had a positive experience with our team.

Aug. 5th, 2021

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Julie Barr Westbrook, ME

I contacted Community Tax with a history of tax issues and a lot of anxious fear. From the first phone call each person soothed my worries with their knowledge, informed abilities and kindness.

4 months ago

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Reply from Community Tax

Hey Julie, thank you for the feedback! We are so glad that our team exceeded your expectations. Please don't hesitate to reach out for any of your future tax needs!

May. 24th, 2021

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ANA BULLER Groves, TX

They helped us get out of a mess with the IRS in less time than they said. I'll admit I was worried because I've never been I trouble with the IRS. WE ARE SO GRATEFUL TO COMMUNITY TAX!

5 months ago

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Reply from Community Tax

Hi Ana, thank you for the review! We are so glad that we exceeded your expectations. Have a great day, and please don't hesitate to reach out for any of your future tax needs!

May. 17th, 2021

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Jeffrey Milton, FL

I was online, and I received and email from you guys. I called and, from the moment I spoke with you I knew this company was the one that I desired to have through my tax resolutions. The lady on the phone was very polite, very considerate and sympathetic, I was really impressed. Community Tax have done an amazing job, very thorough in what you do and very professional and I do appreciate that. I honestly can't say enough about the company, they're just outstanding. I am very pleased with their progress and it's been a great experience. Thank you so much for such a great job, for being patient and working with me, if I ever needed your services again, you'll be the first people I call.

4 years ago

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Reply from Community Tax

Hello Jeffery, thanks for the positive review. We are so glad you had a great experience and an amazing resolution. We will be here for you if need in the future!

Jan. 14th, 2020

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K.M. Chicago, IL

I needed some professional tax preparers to represent me with the IRS, and so I looked them up and they seemed to be really reputable. I went in for a consultation and I liked what I heard. They did outstanding job and service for me. I did save money. It's an outstanding company, they're very personable and they follow up; they keep you a abreast of everything that's going on, step by step, they stay in complete communication with you. You deal with 2 or 3 people and everybody's on point, so it's a very, very excellent experience. I really appreciate them, I love them. They were outstanding. I basically owed them my life, to get my life back on track.

4 years ago

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Bob Halase Bassett, VA

Very prompt and professional. Helped me get such a load off my shoulder. With the virus and my moms passing. They helped keep the stress levels down.

4 months ago

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Reply from Community Tax

Hey Bob, thank you for your kind words! We are so glad you had a positive experience with us. Have a great day!

Jun. 15th, 2021

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Leandre D Byrd Savannah, GA

Simply put, I've never had to worry once since being with Community Tax. For as long as I can afford their services, even the most basic ones, I will be with them.

4 months ago

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Reply from Community Tax

Hey Leandre, thank you for your kind words! We are so glad you had a positive experience with us. Have a wonderful day!

Jun. 15th, 2021

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Roy Burns South Holland, IL

Do not fall for this company.they bring you in with a nice line saying how much they can help and all the contacts they have at the IRS and how they can get you the best deal and how their team will be in touch with you making sure that you have the best information to help your case in the end there is lack of communication they’re making final decisions without your consent or consideration and you actually end up paying more with the fees that are added on. In my opinion it’s best to do this on your own and skip the added fees charged by community tax. I wouldn’t recommend this company to anyone I know. If you have not signed a contract with them I suggest you do it yourself

5 months ago

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Anonymous Cumming, GA

They helped me out with getting some years of tax filing done where I didn't have time to do it on my own. They took me through every step, gave me clarity on how things worked, and solved my issue for me where I have a little bit of weight off my shoulders

9 months ago

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Reply from Community Tax

Hey there, thank you for the kind words! We are thrilled that you felt highly satisfied with your Community Tax experience and that we could give you the peace of mind you deserve. Please don't hesitate to reach out for any future tax needs.

Jan. 6th, 2021

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Alexander Adkins

In Jan 2020 an agreement was reached with IRS. However, since that time I have made the monthly payment as agreed upon but the garnishment amount from my retirement has continued which put me in a position that nearly doubled my monthly expense. I gave a 4 Star rating because the individual now handling file understood my position has been very helpful in getting some of the garnishment monies refunded and continues to work to get the garnishment stopped and the remainder refunded. Her efforts have raised the rating to 4.

10 months ago

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Maria E Delgado Denver, CO

Because everyone helped when I called and they answered all my concerns

1 month ago

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Reply from Community Tax

Maria, Thank you very much for your rating and review. We are very happy we can assist you with your tax matters. Community Tax

Sep. 7th, 2021

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Deranda Nashville, TN

I can’t speak to the degree that the company is over great, HOWEVER today I contacted the agency regards my tax (concerns) and the agent I had the pleasure of being Linked to was named Lorenzo, The duration of my Call with Lorenzo was great, As a consumer/client, he answered ALL of my questions directly, I sensed he was very knowledgeable of the services his company provided, that was very mind settling for me! He walked me through every step of what this process would look like for me in detail being again very up front, forth coming and informative. Although many people are “fearful” to face their wide variety of issues with the IRS, contacting Community Tax and being able to speak with an agent such as Lorenzo gave me a lot of peace moving forward in this process to get on the other side of my Tax issues, with hopes of comfort and a great resolution individually tailored to me situation. Lorenzo was nothing short of personable yet very professional and well-spoken with the services offered by Community Tax and that I am grateful for.

6 months ago

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Reply from Community Tax

Hey Deranda, thank you for the kind words! We are thrilled that you had a positive experience with us. Have a wonderful day!

Apr. 12th, 2021

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JonathanRoberts Naples, FL

I reached out to Community Tax, LLC. from Chicago, Illinois back on November, 11th 2020 in search of Tax Relief Services. I had received a lien or wage garnishment letter, and I knew I did not owe as much as the IRS says I did. I didn’t want to fight the IRS myself, when I could have Tax Practitioners do it for me, right? My care was untraditional as I'm more hands on than most. Community Tax did an investigation into my tax issue as part of their phase 1 program. I have to say that you can't get a CPA to look over your complete tax record for $250.00 as their phase 1 costs. I think more of the money might be made through phase 2 and negotiations with Federal and State agencies. They are creating a new standard for the industry and customer best interests come first. I stopped before going into Phase 2 for two reasons, I was afraid of being taken advantage of not knowing what I was doing and I believe no client should pay full price for a service until they know what kind of options are available to them and what the expectations of the service are. Let that not be evidence of dissatisfaction: quite contrary… Let me put it into perspective for you here. My tax bill was $35,000. Healthy, but not massive. I would expect to pay around $4,000 to a CPA or Tax Consultant to help me with my tax problem. The average client, at a tax resolution firm, spends between $3,500.00 - $7,000.00 just to the company handling the tax problem. The more you owe, the more complex your scenario, and the overall time estimated to handle your tax resolution will lean you more towards the top end of that. I owed $35,000, I had 6 returns to be filed, 1 to be amended, and the TOTAL cost as a percentage of the TOTAL tax bill that Community Tax LLC proposed to charge me WAS ONLY 4% percent of the outstanding debt, including the investigation. You can do the math, but I'll give you a hint, it was going to cost under $1,500.00 in service fees to the company for an investigation, filing the returns, amending the returns and settling my debts for my particular case. Note, your price will be specific to your circumstances, I can't express the importance of that. You can trust this company. I personally did not go into phase 2 because, A. As I had stated early on, I was more hands on and only interested in the investigation. I would handle the returns myself. No foul. A+ B. An early on miscommunication between myself, the client and the sales rep which was later resolved to my full satisfaction. The Customer Satisfaction Department is. No foul. A+ C. I thought of a different way to get the tax bill handled. No foul. A+ My experience with the customer satisfaction department was A+. Definitely reach out to them if you have questions or concerns. Great overall experience. AAA+++ Thanks, Jonathan Roberts

7 months ago

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Reply from Community Tax

Hi Jonathon, thank you so much for your kind words, we will pass along your praise to our team. We are thrilled we exceeded your expectations. Please don't hesitate to reach out with any of your future tax needs!

Mar. 3rd, 2021

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Christine Albuquerque, NM

Well worth the money that I spent, it's probably one of the best investments I have made. They are probably the best company I have dealt with. They've been responsive to all my needs and they call me back right away if I have any questions. The response time is very good. IF you have issues with back taxed, I would definitely recommend them. They are very professional and courteous.

1 year ago

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Reply from Community Tax

Wow, Christine, thank you so much for sharing this feedback! We are thrilled that we were able to make your experience as efficient and painless as possible as we pursued the best possible result for you. We will be sure to pass your kind words to our team — in the meantime, please don't hesitate to reach out in the future if you need anything else. Thanks again!

Mar. 9th, 2020

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Kennedy New York, NY

They were excellent. Responsive, courteous, willing to answer your questions and take the time to help you understand. Also the prices were not bad. I could have called them all the time because they're willing to help and anything I didn't understand they would be willing to explain. They perform at a high level of confidence and professionalism. Patience for those of us who didn't understand.

1 year ago

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Reply from Community Tax

We are so glad that you had a great experience, Kennedy! We really do strive to deliver top notch customer service! We hope you'll think of us next tax season. Thanks again, and Happy Holidays!

Dec. 21st, 2019

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D. Holt

Community Tax is a Godsend _'' . I was 5 years and nearly $5,000. In debt to the IRS, and never able to catch up . Community Tax and their team of professionals, helped me resolve my tax issues at a fraction of the cost of the outstanding balance . I would recommend most highly to anyone with IRS tax challenges. God Bless them, and thank you Community Tax . Dwight Holt .

2 years ago

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Reply from Community Tax

Wow Dwight! We are always thrilled to read a review like yours. Thanks for your kind words and please feel free to reach out to us next tax season!

Jul. 3rd, 2019

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Esmeralda A. Coachella, CA

Community Tax helped me with a tax debt and everything went great it was a long process a lot of waiting but it was all worth it in the end. Elisabel Medina and Francis Labadie are the people who helped me out on my case and they were amazing really recomend them. They were very friendly, very informative always answers any question or doubt i might have, always kept me informed and update on my case. Really recomend Community Tax if you need help with tax stuff super great and friendly staff. Thanks to Francis Labadie, Elisabel Medina and Community Tax for all your help''

2 years ago

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Reply from Community Tax

Hello Esmeralda! We appreciate your kind recommendation. We are also very pleased that our friendly and efficient staff provided the excellent service our clients expect and deserve!

Jun. 6th, 2019

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Frances Mount Vernon, NY

I have been somewhat disabled, and I got very far behind in my taxes. My husband was very sick and my time was spent with him and taking care of him so I got behind and I didn't know how to start. When I saw the ad I called them and even though I was reluctant to go with someone that I couldn't see face to face, I found that my involvement with them was very satisfactory and I was pleased with the outcome. They held my hand all the way through it.

3 years ago

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Reply from Community Tax

We love hearing stories like this Frances. Thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 17th, 2020

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Tonja Houston, TX

Community Tax Relief delivers! I had a serious tax issue! I live on a fixed income and a favorable outcome was incredibly important, and necessary for me! I had previous experience with another tax company, which was a costly major failure. Community Tax Relief was professional, compassionate, and through! They provided the help I needed! I recommend them to anyone who finds themselves in a similar circumstance!

4 years ago

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Reply from Community Tax

Awesome Tonja! Thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along Wow, NAME We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 14th, 2020

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Warren Massey Prescott, AR

After some internet research, I found out that Community Tax has better results for their customers, so I decided to try it. It worked out the best of me, and helped me save a lot of money. They were able to solve the situation, and were very top with that. Plus, dealing with their consultants was a wonderful experience. They were very helpful and offered a very pleasant experience. Also, they communicated very well with me. Everything was just awesome. I was very satisfied with the results that I got.

4 years ago

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Reply from Community Tax

Wow, Warren We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 14th, 2020

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Valerie Endsley Douglasville, GA

It was great, their consultant explained everything and they didn't treat my question as something that they didn't want to answer. They gave me satisfactory updates on their progress. They explained anything I needed, and I would get calls periodically about what was going on and what the next stuff was, and they went through everything with me. I saved money compared to some of the other companies. I don't have any problem, but rather I had a good experience.

4 years ago

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Reply from Community Tax

Thank you for the kind words, Valerie! We're glad we could help. We hope you'll give us a call again again come tax time!

Jan. 14th, 2020

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Delores Westbrook Chicago, IL

I checked my resources and I heard they were very good so that's why I chose them. Community tax is active, they work well with you, they keep you informed, they move everything, and every time they make a step, you know, and it's a good thing. I liked it, they're great. The consultant was very expert, very professional. They've been updating me on both of the accounts I have. I have no complaints about Community tax. I saved money with them, and I will refer them, and I have referred them to quite a few people. I feel great about it.

4 years ago

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Demetra J Jackson, MS

They were able to straightened out years of tax issues for me and my husband. I would highly recommend them to anyone and everyone.

5 months ago

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Reply from Community Tax

Hi Demetra, thank you for your kind words. We are thrilled that we exceeded your expectations. Have a wonderful day!

May. 17th, 2021

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James McClain Lawrenceville, GA

Vanessa V is one of the most knowledgeable professionals I have ever worked with regardless of industry. She is kind, trustworthy, and professional. If your other employees are like Vanessa, you have an elite organization.

3 months ago

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Reply from Community Tax

Hey James, thank you for the kind words! Have a wonderful day.

Jul. 7th, 2021

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Paul Monee, IL

They were very Professional, Knowledgeable, and Persistent.

1 month ago

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Reply from Community Tax

Paul, Thank you for your review and rating! We are happy we could assist you. Community Tax

Sep. 7th, 2021

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Brittany drake Jackson, MS

I was so excited to speak with v.Vincent , she was very helpful and straight to the point , the tone in her voice sounded like she was ready to help and figure out the issue i was having , there definitely should be more people like her , she did an amazing Job i can’t to brag on her customer service , she taught me something just by the tone of her voice . Thank you ms Vincent i enjoyed you today :)

8 months ago

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Reply from Community Tax

Hey Brittany, thank you for the review! We are so glad to hear that we could get you the peace of mind you deserve. Please don't hesitate to reach out for any of your future tax needs!

Feb. 19th, 2021

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marion bock Houston, TX

I tried many companies to fix my tax, and they were very bad. Until I found Community tax, when I called , Juan T Answered the phone, and he gave me the best of the best customer service, listen to me very carefully so he understood my situation, so he make sure that Community tax help me the best way, that happened two months ago, and until now he’s monitoring how I being helped.

8 months ago

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Reply from Community Tax

Hi Marion, thank you so much for your kind words! We are so glad we exceeded your expectations. Have a wonderful day!

Feb. 19th, 2021

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Martese Westville, IN

The process took a little longer than I anticipated and for a while I was talking to a lot of different reps, do it was hard to establish a personal relationship. I feel great about the outcome. They got me setteled and knocked a lot of my debt out. For the most part, anytime I called they were able to answer and if it was something they weren't sure about,t hey would get me to the right person or someone was always able to contact me back in a timely fashion.

1 year ago

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Reply from Community Tax

Hello Martese! We are certainly thrilled to hear that you had a great outcome! Thanks for posting a review. We hope you will reach out to us in the future if need be!

Dec. 20th, 2019

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Daniel Battle Ground, WA

Community Tax is on top of it. I never had to contact them. They called me every single time. I literally had to do nothing. Just provide them with some information and they took care of everything. The customer support is really good. They just are really understanding and try to get you through it.

2 years ago

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Reply from Community Tax

WOW Daniel! We are very pleased to hear about your experience. Thank you so much for taking the time to post a review. We hope you reach out to us again should you need our help in the future!

Sep. 17th, 2019

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Amy Arcadia, IN

They handled our issue in a very timely manner and frankly just helped us out. They just answered any questions we needed and what we needed to be done. They were very courteous. They're actually going to continue to help us once we get a little bit more information for 2018 taxes. Everything overall was great service.

2 years ago

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Reply from Community Tax

Hello Amy-How great to hear that you got the help you needed. We think our team is pretty great too! We look forward to assisting in any way we can in the future. Thanks again for taking the time to post a review!

Sep. 17th, 2019

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Christopher Kansas City, MO

They were efficient and reliable. They were willing to keep me informed at every turn and they more than met my expectations. They were so attentive with it and made me feel like I was a part of a winning team. They have a leg up in the game because they go the extra yard.

2 years ago

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Reply from Community Tax

Christopher-We appreciate that you took the time to post a review about your experience with us. We do have a winning team and glad you felt a part of it. Hope to hear from you around tax time should you need our assistance!

Sep. 17th, 2019

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Shaun huntsman Amarillo, TX

Because Community tax is awesome they took a while getting IRS to accept the offer but I will say I owed over a hundred thirty Grand and they got the offer and compromise down to 1500 so I highly recommend them at first I thought this was a gimmick or Ally community tax but I was way wrong they absolutely solved my IRS tax problems

2 years ago

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Sharon k Chandler, AZ

They were very Professionals, the communication was great. I was very reluctant to make the call so glad i did. It was worth evey penny. They explain every step process and kept me i formed. I was very pleased with the final results.

2 years ago

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Reply from Community Tax

Thank you for the kind words, Sharon! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

Jan. 23rd, 2019

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John Las Vegas, NV

The care about the rheir clients. It was hard to believe at first, it soundee to good to be true, i. Glad i called them for everyone having issues with the IRS i definely recomment to call them they will help you . Thank you so much community tax.

2 years ago

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Reply from Community Tax

Hey John! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Dec. 30th, 2019

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Diane Mikell Franklinville, NJ

many years of service with IRS liens. Jennifer brugh esq worked on my behalf to get release of garnishing of wages and release of liens also secured an offer in compromise . also help with IRS issues from my husband's death and also the lose of my home

3 years ago

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Reply from Community Tax

Thank you for the kind words! We're so happy we could help! We think Jennifer is great too, we will share your kind words with her!

Dec. 31st, 2019

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J Pompano Beach, FL

They seem to be very professional. They understand, they answer all the questions I have. Community Tax has been always there, anytime I call and have questions, some is there to answer. They are just a very professional group of people and they assureme that I don't have to worry.

3 years ago

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Reply from Community Tax

Thanks so much for the kind J Pompano!! We're happy we could assist.

Jan. 16th, 2020

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Richard L North Port, FL

Someone stole a lot of money from me and Community Tax helped me out very well. They handled my case in a sufficient amount of time, they didn't over charge me. They were there and the only problem I had sometimes was getting a hold of them because I know they're busy there but that was the only problem I had but they usually did call me back within the end of the day or the following day they always did call me back.

3 years ago

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Reply from Community Tax

Hey Richard !!Thank you so much for sharing your experience. We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 17th, 2020

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Malam

My overall experience with them was very excellent. I am a hundred percent satisfied, they keep me updated all the time. They send me emails, they call, they text, so I'm a hundred percent satisfied. I'm very happy with them. They were able to get me back on track so that's a very positive thing.

3 years ago

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Reply from Community Tax

We're glad your experience was phenomenal Malam!! Feel free to reach back out to us this tax season!

Jan. 16th, 2020

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Lisa Andre Freeport, TX

I owe the IRS more than $20,000, it took a matter of 9 months and I paid the IRS $100, walked away, and they did their job. They let me know what was going on as they got the job done. This was one of the best decisions I ever made.

3 years ago

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Reply from Community Tax

Thanks Lisa! We are so glad you had a great experience and an amazing resolution. Feel free to reach back out to us this tax season!

Jan. 15th, 2020

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Anonymous Cupertino, CA

Very professional and very personal. Professionals at community tax made it very easy for me. They did all the work and just had me give them paperwork. Anybody who is in a rut with the IRS really needs to give them a call. I was very skeptical but I'm so glad we have them a chance. A huge weight has been lifted off our shoulders.

3 years ago

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Reply from Community Tax

Wow! Thank you for your positive feedback. We're so glad you had an exceptional experience and resolution. Should you need anything in the future, please don't hesitate to reach back out!

Jan. 15th, 2020

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Wilfredo Zapata, TX

I decided to contact them because I got in some trouble and I needed some help. Their representatives are very responding, they're extremely knowledgeable, they're very compassionate and they're very quick to respond to abstain the issue. My experience has been excellent.

4 years ago

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Reply from Community Tax

Hi Wilfredo, we are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Norwood Kenensville, NC

I am completely satisfied with Community Tax. When something happened, they call me and send me a letter, they keep me in contact with the things that are not going right, they even send you a text message, it is excellent. Every time I get in touch with them they help me out and I love that!

4 years ago

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Julie Weisenbeck Phoenix, AZ

After doing an online research, I got a gut feeling that I should try Community Tax. I felt very good about it; they kept me updated, and I didn't get a call from them, I'd call them and get the answer I needed. It's just convenient, I was still able to use them without feeling like I was getting less of the service because I live out of state. They were able to close my case with a very positive outcome, so I'm really happy about it.

4 years ago

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Reply from Community Tax

Thanks for the feedback, Julie! We are so glad you had a great experience and an amazing resolution. Feel free to reach back out to us this tax season!

Jan. 14th, 2020

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Pamela Estrem Indian Wells, CA

Dealing with their representatives was excellent; they saved me over $200,000. I was constantly receiving updates, and we worked everything out beautifully. I use them over and over again because the first experience was so great.

4 years ago

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Reply from Community Tax

Hi Pamela! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Ricky Stagner Irving, TX

They always kept me updated and I was very pleased with everything that they did. If we go to their consultants, I'd say they were absolutely fantastic! It was just a long process, however, they told me everything they were going to do, and did it. They stayed with me until everything was completely finished They're great!

4 years ago

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Reply from Community Tax

Thank you for the kind words, Ricky! We're so happy we could help!

Jan. 14th, 2020

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