Community Tax

I worked with Teri P from Community Tax and was given a breakdown of what I needed to do and what they are going to do to resolve my IRS tax debt. It is a long process where at times things don’t seem like anything is being done. I do know months can go by without hearing from them, they even explained to me that this is how it is. Regardless, Ms. P always called explaining where they were at that particular time in my case. Sure enough the explanation was just! It takes time to cross all tees and dot all I’s, and in doing so, Teri P has kept me updated with all that is being done for me. I want to thank Ms. P and Community Tax for going to bat for me with the issue I had with the IRS. I am happy and pleased with Her and Her Company’s performance!!!

The folks at community tax....a LIFE SAVER when I tell you the IRS was on me, it all started with the letters they began to come more frequent so I started looking for help. Shout out to Liberty Tax they connected me to Community Tax. I spoke with David, I gave him my entire run down. Then he connects me to Brian, it was the 1st week I believe, that he got me squared away. He set me up with a payment plan (that I can afford) You guys I thought I owed the IRS a TON of money, I was wrong it turned out to be half of what I thought I owed. Call Community Tax ASAP they will help you, and answer ALL your questions believe me I was texting them and everything, yep they will call you back. Thankyou David and Brian I know it took me forever to write this review #communitytax

Hello , Recently I found I needed help with three years of tax returns. I really didn't know where to start. I called a few "tax help " companies each offering services beyond what I thought was needed. Along with initial fees up to $2500.00 The young man with Community Tax took a fair amount if time to actually listen to my circumstances. He followed up professionally and courteously and made comfortable arrangements for payment. I was happy . Then I began working with Courtney M. and she was wonderful. She took a good deal of time answering questions , explaining the process and what to expect. I can't express how relieved I Geely and the confidence I was able to have in Courtney. My returns were processed timely and correctly and I even received a small but unexpected refund. Courtney was patient and informative and the process was si much simpler than I could have imagined. I will continue with Community Tax going forward and know I am in good hands. Thank you Courtney and community Tax.

I can’t speak to the degree that the company is over great, HOWEVER today I contacted the agency regards my tax (concerns) and the agent I had the pleasure of being Linked to was named Lorenzo, The duration of my Call with Lorenzo was great, As a consumer/client, he answered ALL of my questions directly, I sensed he was very knowledgeable of the services his company provided, that was very mind settling for me! He walked me through every step of what this process would look like for me in detail being again very up front, forth coming and informative. Although many people are “fearful” to face their wide variety of issues with the IRS, contacting Community Tax and being able to speak with an agent such as Lorenzo gave me a lot of peace moving forward in this process to get on the other side of my Tax issues, with hopes of comfort and a great resolution individually tailored to me situation. Lorenzo was nothing short of personable yet very professional and well-spoken with the services offered by Community Tax and that I am grateful for.

I reached out to Community Tax, LLC. from Chicago, Illinois back on November, 11th 2020 in search of Tax Relief Services. I had received a lien or wage garnishment letter, and I knew I did not owe as much as the IRS says I did. I didn’t want to fight the IRS myself, when I could have Tax Practitioners do it for me, right? My care was untraditional as I'm more hands on than most. Community Tax did an investigation into my tax issue as part of their phase 1 program. I have to say that you can't get a CPA to look over your complete tax record for $250.00 as their phase 1 costs. I think more of the money might be made through phase 2 and negotiations with Federal and State agencies. They are creating a new standard for the industry and customer best interests come first. I stopped before going into Phase 2 for two reasons, I was afraid of being taken advantage of not knowing what I was doing and I believe no client should pay full price for a service until they know what kind of options are available to them and what the expectations of the service are. Let that not be evidence of dissatisfaction: quite contrary… Let me put it into perspective for you here. My tax bill was $35,000. Healthy, but not massive. I would expect to pay around $4,000 to a CPA or Tax Consultant to help me with my tax problem. The average client, at a tax resolution firm, spends between $3,500.00 - $7,000.00 just to the company handling the tax problem. The more you owe, the more complex your scenario, and the overall time estimated to handle your tax resolution will lean you more towards the top end of that. I owed $35,000, I had 6 returns to be filed, 1 to be amended, and the TOTAL cost as a percentage of the TOTAL tax bill that Community Tax LLC proposed to charge me WAS ONLY 4% percent of the outstanding debt, including the investigation. You can do the math, but I'll give you a hint, it was going to cost under $1,500.00 in service fees to the company for an investigation, filing the returns, amending the returns and settling my debts for my particular case. Note, your price will be specific to your circumstances, I can't express the importance of that. You can trust this company. I personally did not go into phase 2 because, A. As I had stated early on, I was more hands on and only interested in the investigation. I would handle the returns myself. No foul. A+ B. An early on miscommunication between myself, the client and the sales rep which was later resolved to my full satisfaction. The Customer Satisfaction Department is. No foul. A+ C. I thought of a different way to get the tax bill handled. No foul. A+ My experience with the customer satisfaction department was A+. Definitely reach out to them if you have questions or concerns. Great overall experience. AAA+++ Thanks, Jonathan Roberts

Since I am in a rather desperate situation, I got to the point and realized I cannot do this on my own anymore. A bit over a week ago, I spent most of a Sunday reviewing the different tax assistant companies online. Granted, the score given by ‘best company’ was pretty high, Tax community had the HIGHEST user score of them all. I decided to connect with community tax because of the majority of raving reviews from users. I was immediate contacted the next day by Venessa V, through phone AND email!! She even left a voice mail!! (Thank you!) And has walked me through the start up process ever since ... She/they have been HUGE at Helping managing my expectations AND, not to mention, my worries and fears!

I recently had a tax debt handled by Community Tax. After going through the initial process, I was directed to Jennifer B, Esq. Let me tell you about Jennifer. Whenever I had a question, she promptly answered it via phone call or email. Whenever there were documents to be processed, she immediately notified me. If there was any type of correspondence from the IRS that I didn't understand, I contacted her and it was explained in depth so I completely understood. Most importantly, she treated me with great care and concern. Not only did she handle the business end but I felt comfortable and cared for!! The business world needs more people like Jennifer Brugh!! I would recommend Community Tax and Jennifer Brugh to my family and dearest of friends. She made a somewhat terrifying experience with the IRS a pleasant one. Thank you so much Community Tax! Even more, Thank you Jennifer!!!

I ran into a tax problem. I searched on the internet to find a company that was a one stop shop (attorneys, CPA's, case managers, ex-IRS employees, etc.). Community Tax met all my filters and was BBB A+ rated. I was still skeptical about working with a company out of state (I live in MO). I contacted them and detected excellent customer service immediately on a Saturday! Nick C. handled my intake. He handed me off to John P., a case manager. John promptly returned my calls, was knowledgeable about the products/services Community Tax offered, and kept his word on everything he and Community tax promised. I was pleasantly surprised and relieved. Their price was competitive, and they delivered on a payment plan with the IRS. I have and will continue to recommend Community Tax to everyone!

Back in 2014 The IRS decided To show up to our house.It wasn’t a lot at that time she told us maybe we should down size our house .So let’s get a Tax lawyer.So I started calling around I found community tax.I started talking to lady about our tax problems.She said we can help you what she was saying to me I was like I don’t know something didn’t feel rite.Oh was I do wrong about them I fault so stupid.We are almost done what we have to do .They always took my phone calls an they deal with attitude. Community tax is the best out there.Dont shy away from them they are awesome people...

If you owe the IRS don’t fight them alone I took a chance and called community tax and it was one of the best calls I every made it my life I owed the IRS thousands and they helped to a zero balance my team was wonderful and helpful every step of the way they kept me updated with calls and emails I felt like I was part of a family with them they treated me with respect over the phone all I can say is give them a call you want regret it they are people who are fighting to help you thanks to everyone who helped at Community Tax As For Erica She was wonderful to me🥰👍🏾🧳💯🙌🏾😘

John P is a consummate customer experience specialist. He knows CTax's products/services and processes intimately. He promptly returns calls, and gives accurate, succinct answers to my questions. As you can imagine, working with a company via e-mail, phone calls, and quite frankly blind trust is a daunting experience. John's consistent business acumen removed all of my doubts and hesitations about transacting business with CTax long distance. I also want to note the other CTax staff that I've received excellent customer service from: Monika H - Tax preparer Nick C - Senior Case Analyst Jose L - Attorney Christine G - Tax Assurance Advocate Sally G - Enrollment Specialist Shelsee H - Case Management Administrator. Every one of the individuals I listed above made it a priority to personally reach out to me and help guide me through CTax's complete and effective tax course correction process.

I called community tax, and then explained to my wife what they said they would do. She rolled eyes, and said yeah right.She couldn’t believe how closely they helped us with are problem, and how easy it was for to get a hold of them with not being put on hold, and then talk to someone that knows about are case, instead of explaining everything to whoever.She really felt comfortable with the staff there. They were all so helpful. We were assigned a gentleman ,named John P. He explained to us everything in laymen terms so I could understand everything.he made a point I guess to call back even if was past business hrs. Very impressive. My wife and I would recommend community tax for all your needs pertaining to government. My wife said I did good.

My wife and I were extremely stressed over the substantial debt we had with the IRS due to financial and health related devastating events in our lives. Our accountant suggested we contact a tax resolution specialist and after reaching out to a few, Community Tax, was by far the most professional and comforting firm we spoke with. We discussed our predicament and I have to say from the initial conversation we had with one of their very knowledgeable and caring agents, we had a sense that the tax burden would be handled. They suggested a number of alternatives for us and we agreed with their recommendations on which path to take, While the process took quite some time and we had fears of completion along the way, we continued to be updated and told not to worry as they would make sure there would be a positive outcome. We were not disappointed by the incredible Community Tax Team. Our debt of over $30,000 was placed in a non collectible status due to our advanced age and financial inability to pay. Every member of their staff displayed a sincere understanding and empathy and hand held us through all the steps. We highly recommend that if any one finds themselves in a tax liability crises, don't hesitate to reach out to Community Tax. You will not be disappointed.

After being notified of a sudden wage garnishment by the IRS, I knew I had little time to get to the bottom of it before I was sucked dry. I have always been skeptical of on line help requiring the most personal of information but I HAD to make a choice. I spent a good while comparing different firms and at this point I feel like I made the correct decision. I called Community Tax and was answered by a gentleman named Charlie H who understood my skepticism and assured me, on many different fronts, he understood and would help me through this entire process. I was then introduced to my practitioner Paul G who had Charlie's same cool, calm attitude, easing my anxiety and explaining things concisely, in a way my simple mind can handle. Both assured me they would do everything they could to help me out including expediting my case because of its impending doom! Within a week, a three month stop has been put on any garnishment. This was facilitated by Greg L who went above and beyond to be sure all based were covered before initiating the stop. As a carpenter, I always measure twice and cut once. Although I'm not finished (not even close) with my tax woes, I certainly feel quite comfortable with Community Tax and will continue to seek their guidance to get all this behind me.

All practitioners are not created equal! Community Tax gets my FOUR-STAR rating for doing pretty much what my husband and I hired them to do: provide professional guidance, and allow us time to breathe, focus, regroup, and relaunch to meet the MONUMENTAL task of resolving our corporate and personal tax issues. There were periods of frustration, as some of the prior practicioners assigned to our case seemed somewhat distant, distracted, or detached. Not so with our most recent Community Tax practicioner, Jennifer B!! She gets my FIVE-STAR-plus rating!!!!! Jenn made the ongoing ordeal MUCH more bearable! She was attentive and astute, engaging and enlightening, patient, personable, polite, proactive AND professional! Before employing Community Tax, we entrusted most of our corporate and personal tax work to local, sole-proprietor preparers. As small business owners, we delighted in using the services of fellow, local professionals. However, one or two "dropped balls" helped propel us into our tax abyss. We were completely unprepared and overwhelmed! Community Tax's involvement allowed my husband and I the EXTENSIVE time we needed to attend to other personal and business matters, while back-tracking to address a MULTITUDE of UNPLEASANT IRS NOTIFICATIONS! Jenn B managed to RESTORE some of my dwindling TRUST in the "experts" we hired to assist us. I'll close with one of the things that most impressed me about Jenn: A recent corporate-related letter from the IRS mentioned receiving correspondence about which I was unaware. I asked Jenn, in a pre-scheduled phone session, if she could verify what correspondence the IRS was referring to. I was expecting an answer in a future session. However, while still in the current session she sent me an "e-doc" to sign and return, to authorize her access to the IRS correspondence in question. Our session ended with her saying she'd get back to me, shortly. " SHORTLY" came less than TEN MINUTES later!! In that short amount of time she had phoned and spoken DIRECTLY TO an IRS REP!! Have you ever been on hold for FOREVER, waiting to accomplish this feat!!? Yes! I was totally IMPRESSED! Yes, I told her so!! And yes, should any new "drama" arise (Lord, forbid!) with THE IRS, I plan to contact COMMUNITY TAX, and ASK FOR JENNIFER B, Esquire from the outset! Jenn, THANK YOU for doing what you do with excellence and grace. "Many are called. Few are chosen".