Name: Community Tax
Rating: 4.6

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Verified Customer

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D. Kelley

My tax issue was not resolved. Just delayed still have to pay tax bill.

3 years ago

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Verified Customer

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Mary

I got bounced around from person to person and they didn't do what they told me they could do.

5 years ago

Reply from Community Tax

Mary, we are so sorry to hear you had a poor experience! We assure you, that is not the way we do business. We'd really like to take another look at your case, and see what we can do to make things right. Please give our Customer Satisfaction team a call at 773-577-2938, or send us an email at . We look forward to hearing from you. Thank you!

Jan. 10th, 2019

star star star star star

Chandra Surija Roswell, GA

Proffesionalism and easy to communicate. Worth the money that we paid for.

3 years ago

Reply from Community Tax

Hey Chandra, thank you for your feedback! We are thrilled you had a positive experience with us. Have a great day!

Jun. 15th, 2021

star star star star star

Robert Charles Meyers ,

Derek K has been outstanding. Timely, courteous and professional

3 years ago

Reply from Community Tax

Hi Robert, thanks so much for your kind words!. We are thrilled you had an excellent experience with us. Have a wonderful day!

Feb. 10th, 2021

star star star star star

Roberto Cruz Olney, MD

very profesional team ! my sincere respect for everyone of them !

4 years ago

Reply from Community Tax

Hi Roberto! Thank you for your kind words! We'll pass your compliments along to our team. Please don't hesitate to reach out with any future tax needs! Have a great day.

Nov. 18th, 2020

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Lois Kimbrough Alabaster, AL

They are very knowledgeable when preparing your taxes. Thanks Dan F.

4 years ago

Reply from Community Tax

Hey Lois! Thanks so much for the feedback. Please don't hesitate to reach out for your future tax needs!

Jun. 29th, 2020

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Marie Stevens

The representatives display professionalism and product knowledge

4 years ago

Reply from Community Tax

Hi Marie! Thanks for your feedback. We pride ourselves on our knowledge base and professionalism so it's always fantastic to hear that we're doing it right. Have a great day!

Jun. 2nd, 2020

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Carlos Torres San Bernardino, CA

My own experiency Like a client. An exelent service and atention from Sr. G.

4 years ago

Reply from Community Tax

Hello Carlos, thank you for your feedback! We're thrilled that you had a great experience with us. Feel free to reach out with any future tax needs!

Apr. 13th, 2020

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David Moron San Antonio, TX

Thank you! Raul C it been a pleasure, thank you for your professionalism.

4 years ago

Reply from Community Tax

Hey David!! We're so happy we could help! Raul is one of our best. Should you need anything in the future, please don't hesitate to reach back out!

Feb. 20th, 2020

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Jose jimenez Highlands, NC

Excellent Cervice great costumer experience Thanks to Raul C for all the help.

5 years ago

Reply from Community Tax

Hello Jose, Thank you very much for taking the time to post your review. We really appreciate it! We will be sure to share your comments with Raul. We hope you do not hesitate to reach out to us anytime should you need our help!

Oct. 3rd, 2019

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Mark Dunkerson Wallingford, PA

They were great. They really understand the business of tax relief.

5 years ago

Reply from Community Tax

Hi Mark. We are so sorry that you feel this way, and we assure you this is not how we do business. It looks like someone from our Customer Satisfaction department reach out to you today and was able to resolve your concerns. We are glad we could help make things right! Please don't hesitate to give us a call at 773-577-2938 if you need anything else. Thank you!

Jul. 2nd, 2019

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Tina Melissen Glenside, PA

Long & confusing! Very expensive for not even doing my Local taxes. Explaining or walking me the process.

5 years ago

Reply from Community Tax

Hi Tina! We are so sorry that you did not have a great experience. We would like to do whatever we can to make things right! Our Customer Satisfaction team will be reaching out to you shortly. Thank you.

May. 30th, 2019

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Sherri Barbourville, KY

So far so good. They were very prompt to follow up and open to helpful financing options.

5 years ago

Reply from Community Tax

Hi Sherri! We are so glad to help, and we appreciate the positive feedback.

Jun. 10th, 2019

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Byron Cooper Baltimore, MD

Daniela has been doing a bang up job to assist me. Many thxs!

5 years ago

Reply from Community Tax

Thanks for the feedback, Byron! We'll pass your message along to Daniela. She definitely is one of the best! Please don't hesitate to reach out if there is anything we can do for you in the future.

Mar. 26th, 2019

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David White

Good and informative but would like to know all inclusive cost before signing up for service

5 years ago

Reply from Community Tax

Hi, David! Thank you for the feedback! We are glad that you were satisfied with the service, but we do apologize if there was any confusion surrounding the cost. If you would like to discuss this with our Customer Satisfaction team please feel free to reach out at 773-577-2938. Thank you again!!

Feb. 28th, 2019

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Thomas Horton Stone Mountain, GA

Everyone is very helpful and professional at all times I have contact

5 years ago

Reply from Community Tax

Hello Thomas! We're thrilled to hear about your experience. Thanks for sharing your kind review.

Dec. 27th, 2019

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Jorge d. Vazquez San Antonio, TX

Very well informed..a lot of help my mind is at ease ...mr..C was very helpful

6 years ago

Reply from Community Tax

Hey Jorge! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Dec. 30th, 2019

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Alejandro Ramos San Jose, CA

I had a great experience explain and had lots of patients with me great.

6 years ago

Reply from Community Tax

Hello Alejandro! Thank you kindly for taking the time to post a review! We are always here should you need any help at tax time.

Dec. 30th, 2019

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Jeff Bigelow Lawrence, MI

Conner provides the most useful information about the two step plan.

6 years ago

Reply from Community Tax

Hi Jeff! Thank for taking the time to post a review. We appreciate your kind words!

Dec. 31st, 2019

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Milton spratlin Atlanta, GA

Clear expataion polite on comm.tax service i feel great about moving forward.

6 years ago

Reply from Community Tax

Hello Milton, thank you kindly for sharing your kind words. We are happy to help and assist with any tax issues!

Dec. 31st, 2019

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Elizabeth Santa Ana, CA

Connor customer service was very helpful, and explained all procedures.

6 years ago

Reply from Community Tax

Thank you for the kind words, Elizabeth! We're so happy we could help! We think Connor is awesome too!

Jan. 17th, 2020

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Richard Chatta Seattle, WA

The person helping me was fast and clear with what he needed from me

6 years ago

Reply from Community Tax

Awesome Richard! We love hearing stories like this, and thank you so much for sharing your experience!

Jan. 15th, 2020

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Paul weathersby Louisville, KY

Professional people getting the job done

2 years ago

Reply from Community Tax

Paul,
Thank you for the great rating and review!
Community Tax

Aug. 12th, 2022

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Cheryl Dover, DE

My investigation was done in a timely and efficient manner.

3 years ago

Reply from Community Tax

Hey Cheryl, thank you so much for your kind words! We are so glad we exceeded your expectations. Have a wonderful day!

Feb. 19th, 2021

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Alyce Lashley Columbus, OH

Vanessa was very nice and knowledgeable.

3 years ago

Reply from Community Tax

Hey Alyce, thanks so much for the feedback. We are thrilled we exceeded your expectations. have a wonderful day!

Feb. 10th, 2021

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oefourty Lakeland, FL

Solid experience. Saved a few hundred dollars. Thank you

4 years ago Edited September 14, 2021

Reply from Community Tax

Hi there! Thank you for taking the time to leave us some feedback. We're so glad you had a positive experience with us. Have a great day!

Nov. 18th, 2020

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Dora Ruiz Chicago, IL

They all been so helpful Thank you and they are great people

4 years ago

Reply from Community Tax

Hey Dora, thanks so much for your kind words! Have a wonderful day!

Oct. 23rd, 2020

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David Bakersfield, CA

Great service cool people very helpful swift work

4 years ago

Reply from Community Tax

Hey David! We're so happy you had a good experience working with us. Please don't hesitate to reach out in the future should the need arise!

Jul. 31st, 2020

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George Powers

They got my hardship for me,got my old Taxes fixed

4 years ago

Reply from Community Tax

Hey George! Thanks for the feedback. We're thrilled we were able to be of service! Have a great day.

May. 26th, 2020

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Leonel Mabank, TX

Very good . Thank you Patricia V for your help

4 years ago Edited September 14, 2021

Reply from Community Tax

Hey Leonel, thanks for the kind words! We'll pass on your compliments to Patricia. Have a great day!

Aug. 11th, 2020

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Rodolfo Hernandez Horn Lake, MS

They are the best guys I ever had to help me whit the irs

4 years ago

Reply from Community Tax

Thank you for the kind words, Rodolfo! We're so happy we could help. We think our team is really great too. We look forward to assisting you in the future with your taxes should you need us!

Jan. 3rd, 2020

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Bob St Louis, MO

Lorenzo S was a outstanding help! Great service!

5 years ago

Reply from Community Tax

Thank you for the kind words, Bob! We hope you'll give us a call again at tax time.

Aug. 21st, 2019

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Paul Rakoczy Summerville, SC

Both my tax preparer and John both did an amazing job.

5 years ago

Reply from Community Tax

Hi Paul-Wow! Thanks for the kind words. We think John and all the members of our tax preparation team are pretty great too. Feel free to reach out next tax season!

Jun. 14th, 2019

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Naziha Hickory Hills, IL

It was ok community tax helping me solve my problem with the IRS

5 years ago

Reply from Community Tax

Hi Naziha-We are happy to hear we are helping you out and solving your IRS issues. Thanks for your kind words!

Jun. 17th, 2019

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Anne Miller Bentonville, AR

Very helpful with all aspects of our tax problems.

5 years ago

Reply from Community Tax

Hello Anne, we wish to thank you for your kind review. We are glad our team of professionals were able to help you across the board. We hope to hear from you again should you need assistance!

Oct. 18th, 2019

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Timothy SanteeT Kunkletown, PA

Well just wanted to say coco has been a big help at a tough time for me and my family. She is a great person to work with . And is very helpful.

5 years ago

Reply from Community Tax

Hi Timothy! We really appreciate your feedback. We are glad that you had a great experience. We would love to get a better look into why you gave one star, and do what we can to make things right. Can you please reach out to our Customer Satisfaction Department at 773-577-2938, or email us at ? Thank you!

Mar. 12th, 2019

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Eddie T Lexington, SC

Coco has been outstanding!! Every step of the way

5 years ago

Reply from Community Tax

Thank you so much for the positive feedback, Eddie!! We are so glad we could help! Ps: We think Coco is pretty great too!

Jan. 9th, 2019

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Michael Prince Birmingham, AL

Conner did a excellent job on what I needed to be done

6 years ago

Reply from Community Tax

Thank you for the kind words, Michael! We'll pass them along. We think Conner is pretty great too!

Nov. 23rd, 2018

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Chuck Lawrenceville, GA

Nothing but positive, great service and overall good experience.

6 years ago

Reply from Community Tax

Thank you for the kind words, Chuck! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

Nov. 5th, 2018

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Barbara M Kelly Hartsville, SC

Monthly fee for monitoring should be less for people on fixed income

6 years ago

Reply from Community Tax

Hello Barbara, Thanks for taking the time to post a review. We try to be as flexible as possible when it comes to providing our services to clients. Our pricing is very competitive and we strive to keep our services affordable. We are happy to work with you!

Dec. 30th, 2019

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Sagrario Felix delgado Greeley, CO

Great service trying to give the best answer

6 years ago

Reply from Community Tax

Hello Sagrario! We thank you for taking the time to post a review. Please reach out to us in the future for any help with your taxes!

Dec. 31st, 2019

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Willie Hardwick Evansville, IN

Very knowledgeable and friendly. Very couteous

6 years ago

Reply from Community Tax

Hello Willie-WOW, we really appreciate you posting your review. We hope you will reach out to us in the future at tax time!

Dec. 31st, 2019

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Alex p Miami, FL

Great made the experience at ease.. Deserves a raise

6 years ago

Reply from Community Tax

Thanks For Your Kind Words! We Will Share Them With Alex!

Dec. 31st, 2019

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Verified Customer

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Shelia Dawson

Poor customer service, Deceiver, Lack of Communication

6 years ago

Reply from Community Tax

Hi Shelia, our Customer Satisfaction team would love to connect with you to discuss the concerns you have with your case, and see what we can do to make things right. Please give us a call at 773-577-2938. Thank you!

Nov. 1st, 2018

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Isom Brown New Orleans, LA

I've been treated with honestly and respect.

3 years ago

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Ananias Elizabeth City, NC

They been very explanatory and doing a good job so far

6 years ago

Reply from Community Tax

Thank you for the kind words, Ananias ! We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 24th, 2020

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mark

Understanding and wiling to help they work with you

6 years ago

Reply from Community Tax

Thank you for the positive review Mark. Please don't hesitate to reach out to us for your future tax needs!

Jan. 16th, 2020

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Wanda Brown Tokeland, WA

Rude represenative. Did not hire them but they still e-mail me - please make them stop.

6 years ago

Reply from Community Tax

Hi Wanda. We are so sorry that you had this experience! This is definitely not indicative of how we do business, and we'd really like to opportunity to turn things around. Please reach out to our Customer Satisfaction Department at 773-577-2938? Thank you!

Nov. 1st, 2018

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CHECK OTHER COMPANIES BEFORE COMMITING Fairfax, VA

failed to communicate -failed many times with constant requests from me

6 years ago

Reply from Community Tax

Hi There! We're so sorry if something went wrong, or you did not get a call back. Can you please reach out to our Customer Satisfaction team at 773-577-2938 so we can try and make things right? Thank you!

Nov. 1st, 2018

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mike Raymore, MO

It promise to cut your tax bill but it did not do

6 years ago

Reply from Community Tax

Hi Mike. We're sorry that you a poor experience, and are unhappy with the resolution we reached. We'd really like to re-open your case, take another look, and do whatever we can to help! Please reach out to our Customer Satisfaction Team at 773-577-2938. Thank you!

Nov. 1st, 2018