Name: Community Tax
Rating: 4.6

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Verified Customer

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James Crandall Orleans, IN

Great service, great people, overall a great experience

5 years ago

Reply from Community Tax

James-How wonderful to hear about your experience. Thanks again and we hope to help you again at tax time!

Sep. 16th, 2019

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freda Monticello, FL

the service is really good they helped me a lot.

5 years ago

Reply from Community Tax

Freda-We are very happy to learn we were able to help out! Thanks for using our services.

Sep. 16th, 2019

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Anonymous Hyattsville, MD

The services are very marvellous, prestigious guaranteed.

5 years ago

Reply from Community Tax

Thank you very much for your kind words. We are happy to help and hope to hear from you should you need any tax assistance in the future!

Jul. 15th, 2019

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Verified Customer

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Bill

Good communication and representation! Especially Chris L!

5 years ago

Reply from Community Tax

Hello Bill-We are very happy you had a good experience. We will pass along your kind words to Chris L!

Jul. 3rd, 2019

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ELIZABETH A SCOTT

THEY MADE MY DAY!!!! MY STRESS IS NO LONGER, NO MORE IRS.

5 years ago

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CA

Pleasant professional patient kind nonjudgmental

5 years ago

Reply from Community Tax

CA-Thanks for the positive feedback. We hope you'll give us a call again come tax time!

Jul. 3rd, 2019

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Jim Winston-Salem, NC

They were able to help me fix my issues.

5 years ago

Reply from Community Tax

Hello Jim! We are thrilled to hear we were able to help. We appreciate your positive feedback.

Jun. 10th, 2019

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christopher Rome, NY

They took care of my problem with the irs for me.

5 years ago

Reply from Community Tax

Hey Christopher! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

May. 3rd, 2019

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Richard waite

Very nice and very helpful to me and my tax lroblems

5 years ago Edited January 10, 2024

Reply from Community Tax

Hi Richard, thanks so much for the feedback! We're thrilled you had a positive experience with us.

May. 4th, 2020

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Lloyd G

Their customer representatives were friendly and helpful.

5 years ago

Reply from Community Tax

We are so glad that you had a great experience, Lloyd! We work hard to provide the very best customer service, and it is great to hear that we are exceeding expectations! Please don't hesitate to reach out if you need anything in the future!

Feb. 13th, 2019

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Timothy

They keep in touch with me on what's going on through the whole process.

5 years ago

Reply from Community Tax

Hi Timothy! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs.

Dec. 27th, 2019

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John

They were not so easy to contact. But when contact was made it was friendly and helpful.

5 years ago

Reply from Community Tax

John, we are sorry you had a difficult time getting in touch with us. We take feedback like yours very seriously, and we use it to help us improve. Thank you for taking the time to share your experience. If there is anything else we can do to help, please don't hesitate to reach out to our Customer Satisfaction team at 773-577-2938. Thank you!

Jan. 11th, 2019

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Ken Cox

They are very knowledgable, and really did a great job for me and my family

5 years ago

Reply from Community Tax

We are so happy we could help, Ken! Thank you so much for sharing your feedback. Please reach out to us if you need anything in the future!

Jan. 9th, 2019

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Thomas D.

Performance success and ontime completeness.

5 years ago

Reply from Community Tax

Thomas, thank you so much for sharing your experience! We hope we exceeded your expectations. Please give us a call come 2018 tax time!

Jan. 9th, 2019

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Eduardo Garzon Hialeah, FL

Very professionals and always responds in a timely matter

6 years ago

Reply from Community Tax

Hey Eduardo! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out.

Dec. 31st, 2019

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Dennis Largo, FL

Great follow up. Good finance good customer service

6 years ago

Reply from Community Tax

Hey Dennis! Thank you kindly for taking the time to post your review. We hope you reach out to us again if you need us!

Dec. 31st, 2019

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Richard Afton, TN

I'm glad I signed up for tax relief through Community Tax.

6 years ago

Reply from Community Tax

Hey Richard!! We're glad you signed up too. Should you need assistance in the near future, feel free to reach out.

Jan. 24th, 2020

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J Marietta, GA

They are very dependable. They're good

6 years ago

Reply from Community Tax

Hey J!! Thank for the pleasant compliment. Feel free to reach back out to us this tax season!

Jan. 24th, 2020

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Christina Milwaukee, WI

I am satisfied with what happened, but it took a while to get there. It was a long process.

6 years ago

Reply from Community Tax

Hey Christina. We're happy that you are pleased with the results, and we apologize for the lengthy process. We do try very hard to keep things moving quickly on every case, but sometimes working with the IRS can slow things down. Thank you for the feedback, we will absolutely use this to help us improve. If you have any questions, or want to discuss anything further, please reach out to our Customer Satisfaction Department at 773-577-2938.
Thank you!

Nov. 1st, 2018

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Albert Lockhart Richardson Texas Montgomery, AL

They do every step with precision and excellence.

6 years ago

Reply from Community Tax

Thank you for the kind words, Albert! We're so happy we could assist!

Jan. 16th, 2020

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Pearl Delhi, LA

They worked with me, helped me, and I was very satisfied.

6 years ago

Reply from Community Tax

Hey Pearl!! Thanks for choosing us. So glad we could help!

Jan. 16th, 2020

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Joe Durbin

Follow through was needed on my account and I was thankful for the service.

6 years ago

Reply from Community Tax

Thanks for the feedback, Joe! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 15th, 2020

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sandro darsin Brooklyn, NY

Rated 9 because you provided me with a good service and you asked

7 years ago

Reply from Community Tax

Hi Sandro! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Lucretia Woods

They were very professional, kind, considerate, caring

7 years ago

Reply from Community Tax

Thank you for the nice words, Lucretia. We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 14th, 2020

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Michael Swearingen

dealing with the IRS is stressful. C. Tax stopped that.

7 years ago

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Peter Houston, TX

They got my taxes reduced.

7 years ago

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Patrick Evansville, IN

They did the best they could do and were honest

7 years ago

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Walter Binghamton, NY

Staff is excellent, my savings were significant.

7 years ago

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Mark Detroit, MI

They were communicative and successful

7 years ago

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Cindy Robinson, IL

Because they got me out of debt with the irs.

7 years ago

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Katherine Grapevine, TX

They were very professional and got me a settlement

7 years ago

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John Columbus, OH

It took 3 years to settle and they charged me 3000.00 more than quoted because it took so long

7 years ago

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Derek Victorville, CA

I rate them 10 becuase of their professionalism

7 years ago

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Notta Customer Las Vegas, NV

Initially just calling for information I was treated as if I was bothering the woman by asking her my second question . She was very short , rude I felt and unprofessional. Almost makes me glad I'm not going to be doing business with them.

2 years ago

Reply from Community Tax

We would like to address the issue you raised. Please contact our customer care department at (877)404-4791 so me may take appropriate action.
Thank You,
Community Tax

Apr. 26th, 2022

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Jason Rothermel Los Angeles, CA

I enrolled in Tax community last Friday. The “investigation fee” was $295. Well, I fell for it. All they did was call the IRS and get my taxes owed amount and the years I didn’t file. They literally charged me $295 for something I could have taken 45 minutes to do myself. This place is a scam.

2 years ago

Reply from Community Tax

Jason,
We are sorry you feel this way. However, our investigation fee and system literally saves taxpayers hundreds of thousands of dollars each year by having us do the due diligence of verifying everything on a taxpayers behalf. Oftentimes our investigations will uncover issues the taxpayer did not know about because we know what questions to ask and how to investigate deeper than just debt amounts owed or whether there are missing tax returns. Your investigation came out well comparatively speaking, however, claiming we are a scam is completely incorrect and false. We also offer our money back guarantee if there is nothing we can do to assist a taxpayer. We will contact you to discuss this further.
Community Tax.

Mar. 9th, 2022

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Mary Yaya Searcy, AR

This is a terrible company they told me and my husband that they could help reduce our IRS debts . They are very hard to get in touch with and they took our money and have not kept the promises of helping us negotiate with the IRS, These positive reviews are lies and do use this company.

2 years ago

Reply from Community Tax

Mary,
We are in the process of reviewing the issues you raise here. We will be reaching out to you in the next 24 hours.
Community Tax

Mar. 7th, 2022

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Ciro Juan Fonseca Pons Miami, FL

I paid the initial fee and they did nothing for me they just offer to work in a payment plan but from the beginning I tall Favio L. that I want to find the dept. They ask for more money just to put me in a payment plan . They still my money they did nothing and they give me no information .

3 years ago

Reply from Community Tax

Ciro,
We are sorry you feel the way you do. It was explained to you on your first call that there was a fee to do an investigation. For which we contact the IRS on your behalf to get the full story on your situation. Once we have that, our licensed practitioners put together a plan for resolving your issue that best suits you, based upon the information you provided to us.

At that point we review our proposed plan with you and you can choose to move forward with the second phase and have us resolve your tax issues. In your case you chose not to move forward, which is perfectly fine, it's your prerogative. The initial fee, as you were informed, was to perform the investigation which we did complete and provided our findings and resolution options. We did not steal any money and would never do that to anyone. We will be reaching out to you to discuss this further.
Community Tax

Nov. 10th, 2021

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Chachi Pinckney, MI

I have been working with Community Tax for a few years. I utilize them for any tax service they offer.

4 years ago

Reply from Community Tax

Hey Chachi, thank you for the positive feedback! We're thrilled that we exceed your expectations year after year. Have a wonderful day!

Nov. 18th, 2020

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Manuel Garcia Colton, CA

Thanks Raul C for all you help in my case . You are professional person and great calification about IRS

4 years ago

Reply from Community Tax

Hi Manuel, thanks so much for the kind words! We're thrilled we could help you get the peace of mind you deserve. We think Raul is great, too! We'll pass your compliments on to him. Please don't hesitate to reach out for any future tax needs!

Aug. 6th, 2020

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Adan Lopez Houston, TX

Ms. Elizabeth was helpfull and is willing to help out she would be their when if we had a Question for her.

4 years ago

Reply from Community Tax

Thank you for your positive feed back Adan! We think Elizabeth is awesome too!!

Feb. 20th, 2020

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Maria

No waste your money. They charge $500 to give you the same information that you can have on the irs web page. Then they told you that they can fix the debt that you have for $2.000 or more, and the only thing they do is to talk to the IRS to avoid the penalty, you can do that with a tax accountant for $200. You’re welcome!

4 years ago

Reply from Community Tax

Maria, we are so sorry that you had a poor experience. We would really like to speak with you to address your concerns. We are confident that we can work with you to make things right! Please give us a call at 773-577-2938. Thank you!

Jan. 6th, 2020

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Washington Silva Palm Bay, FL

Nancy my agent has been great, she keeps me informed about my case, and answers all my questions and concerns.

4 years ago

Reply from Community Tax

Hey Washington! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 3rd, 2020

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Ricardo zaragoza Hobbs, NM

Great help and excellent results great customer service from me Raul C helped us every step of the way

5 years ago

Reply from Community Tax

Hello Ricardo, We are very happy to hear about the great service you received with us. We will certainly let Raul C. know about your kind review. he really is one of the best. We hope to help you again come tax time!

Oct. 18th, 2019

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Brian Cape Coral, FL

They did what they said. It was a little longer but the savings we're huge, so well worth a little extra time!!

5 years ago

Reply from Community Tax

Hi Brian! Thanks so much for your kind review. We are very happy to hear that you got into a great resolution ! We hope to hear from you at tax time and thank you again for posting a review.

Sep. 20th, 2019

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Edward J Weihe Sr Montgomery, NY

I found their representatives to be professional, knowledgable, informative and sympathetic to our needs.

5 years ago

Reply from Community Tax

Hello Edward! We are very happy to hear you received great service from our team. Please do not hesitate to reach out to us-should you need our assistance next tax season!

Aug. 29th, 2019

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R

Excellent service, comprehensive, concise, and complete. They will be recommended to all my friends and relatives...

5 years ago

Reply from Community Tax

Wow R - We love hearing stories like this, and thank you so much for sharing your experience. We thank you kindly for recommending us to friends and family alike!

Aug. 20th, 2019

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Larry Ayers Council Bluffs, IA

My experience has been great.. The communication has been great and John P always has time to answer any questions..

5 years ago

Reply from Community Tax

Hello Larry! We think John P is pretty great too! Thanks for your kind words and we are always happy to help.

Jun. 6th, 2019

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Lourdes Torres Long Beach, CA

Coco has always answered my all my questions and returned my calls right away, so far I've had great experience.

5 years ago

Reply from Community Tax

Hi Lourdes! Thank you for the kind words. We're so happy we could help. We think Coco is pretty great too!

Jul. 12th, 2019

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Isabella trak Miami, FL

Very good, Michelle es super patient and helps me understand better even if I repeat the same question several times

5 years ago

Reply from Community Tax

Hey Isabella! We're glad we could help. We hope you'll give us a call again come tax time!

Sep. 6th, 2019

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Eric Singleton Denton, TX

Lots of good communication regarding my case from Coco and always a pleasure to talk to on the phone. Thank you!

5 years ago

Reply from Community Tax

Thank you for the feedback, Eric! We are so glad you had a great experience. Please don't hesitate to reach out to us if you need anything in the future!

Mar. 8th, 2019