Name: Community Tax
Rating: 4.6

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Verified Customer

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Anonymous

Professional service from all staff throughout the whole process

5 years ago

Reply from Community Tax

We appreciate you taking the time to post a review. We are very happy to hear about your experience with our team!

Oct. 1st, 2019

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Verified Customer

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jose

they have some fails to give 5 stars....o e pro lemon is always I speak with someone different

5 years ago

Reply from Community Tax

We are so sorry that you are not 5 star satisfied. We will do whatever we can to make things right for you! Thank you kindly for taking the time to post a review.

Nov. 20th, 2019

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Verified Customer

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Judie Everett, WA

They were terrific, efficient, thorough, and extremely helpful.

5 years ago

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Verified Customer

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Lily Kovacevic North Little Rock, AR

Their patience as a whole,and the time they take to get things accurate.

5 years ago

Reply from Community Tax

WOW! We appreciate you taking the time to post your review. We also think Lily is one of the best on our team! Hope you don't hesitate to reach out should you need help at tax time.

Sep. 26th, 2019

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Verified Customer

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K.Walters Columbia, MD

Very pleasant to work with as well as extremely helpful with my case

5 years ago

Reply from Community Tax

Hello K. Walters! We thank you kindly for taking the time to post a review. We are happy to hear we were able to help you out. Please reach out to us again if you need our help!

Sep. 27th, 2019

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Verified Customer

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Raul cardiel Placerville, CA

Be cos the help me with. My problem and lower my sets with tithe Irs

5 years ago

Reply from Community Tax

Hi Raul-Thanks for the kind review! We appreciate you taking the time to post.

Sep. 16th, 2019

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Verified Customer

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Ricardo Opa-locka, FL

Excellent services .good staff. They are keep you update with your case

5 years ago

Reply from Community Tax

Hello Ricardo-It's great that you took the time to post a kind review! We appreciate it and hope you will call should you need us again at tax time.

Sep. 16th, 2019

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Verified Customer

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Alan Alpharetta, GA

Very thorough, I am good as they're still working on my package.

5 years ago

Reply from Community Tax

Hello Alan-Thank you kindly for taking the time to post a review. We look forward to getting you into a great resolution and thanks again for the kind words!

Sep. 10th, 2019

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Verified Customer

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Paula Lathrop, CA

They made my life alot less stressful and did what they said

5 years ago

Reply from Community Tax

Hi Paula! We are so glad we could help, and we appreciate the positive feedback. Please do not hesitate to reach out to us for your future tax needs!

Jul. 22nd, 2019

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Osmin Echevarria Miami, FL

I have very nice atenci'n and very fast profesional solutions

5 years ago

Reply from Community Tax

Thanks for the kind words, Nancy! We're so glad we could help. We hope you'll give us a call again come tax time!

Jul. 22nd, 2019

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Anonymous Palo Alto, CA

Respond on time to all the problem n questions associated with the case

5 years ago

Reply from Community Tax

Thanks for the great review! We appreciate you taking the time to share your experience. Please contact us should you need further assistance!

Jul. 15th, 2019

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Verified Customer

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Patrick Housley Sacramento, CA

Excellent service very courteous& handles situations promptly

5 years ago

Reply from Community Tax

Thanks so much Patrick! We are so glad to help and please don't hesitate to reach out to us for your future tax needs!

Jun. 6th, 2019

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Anonymous Ringgold, VA

They still have not emailed me a letter from the IRS agreement as they said they would for my records.

5 years ago

Reply from Community Tax

Hi! We apologize if there has been any confusion or misunderstanding on your case. We definitely want to help. Can you please reach out to our Customer Satisfaction team at 773-577-2938, or email us at ? We will get back to you right away. Thanks!

May. 23rd, 2019

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Mary Vyvyan Florence, WI

Instructions were very informative. Very friendly aassociates.

5 years ago

Reply from Community Tax

Hi Paula! We think our staff is pretty great too. Thanks for the kind words, we really appreciate it.

Jun. 10th, 2019

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Verified Customer

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Ralph Carter

They did everything that they told me that they would in the beginning.

5 years ago

Reply from Community Tax

Hi Ralph! We are so glad we could help! Please don't hesitate to reach out to us for your future tax needs!

Jan. 29th, 2019

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Verified Customer

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Jorge

Everything was very good, they were on time and they were very helpful.

5 years ago

Reply from Community Tax

Hi Jorge, Thank you kindly for posting a review! Glad to hear we could help you out with your taxes.

Dec. 27th, 2019

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Charles Winston-Salem, NC

My experience with working with Community Tax was good. I think it's a good value.

6 years ago

Reply from Community Tax

Hi Charles! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 18th, 2020

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Mary Richards Spring Creek, NV

I thought state tax was included with the price, but it wasn't.

6 years ago

Reply from Community Tax

Thanks for the feedback, Mary! We are so glad you had a great experience overall. Feel free to reach back out to us during tax season.

Jan. 16th, 2020

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Verified Customer

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Mario Araujo Chicago, IL

Everything went through, it was great and I feel pretty happy about it.

6 years ago

Reply from Community Tax

That's awesome Mario! We're so glad you had a positive at Community Tax. Feel free to reach back out to us for tax season.

Jan. 16th, 2020

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Humberto Chavez

They are customer oriented, my experience with them was good.

6 years ago

Reply from Community Tax

Hi Humberto! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 15th, 2020

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Verified Customer

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Marco P Soto Roselle, IL

over fifty percent savings in the program, excellent for my pocket.

7 years ago

Reply from Community Tax

Hi Marco! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Verified Customer

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Eagleone62

They were helpful and supportive in resolving my tax problems

7 years ago

Reply from Community Tax

Hey Eagleone62! Thanks for choosing Community Tax we're glad to assist. Feel free to reach back out to us this tax season!

Jan. 14th, 2020

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Stuart Charleston, SC

They did exactly what they said they would do, eliminated my IRS problems !!!

7 years ago

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Leona Ceres, CA

They were the best attorneys to work with. Inexpensive, fast

7 years ago

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Carl Oklahoma City, OK

They did exactly what they said they would do. Very courteous and respectful.

7 years ago

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Oliver McAdams Binghamton, NY

Community Tax is a great company. The consultant is great and I believe they saved me money.

7 years ago

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Verified Customer

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Jack Wilson Madison, MS

They've just been very helpful. They kept me updated, and I saved money.

7 years ago

Reply from Community Tax

Hi Jack! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Mahmud Smith

DO NOT USE THIS COMPANY!!! TIRED TO SCAM ME!!! They called me repeatedly trying to get me to pay them $20,000.00 once they checked to see how much money I made claiming/lying that I owed the IRS money cause I had not filed in a few years. A COMPLETE LIE! After I contacted the IRS myself, and double-called confirmed, I owed the IRS zero dollars!!! Stay away!!

1 year ago

Reply from Community Tax

Mahmud,
We would never attempt to scam any taxpayer. Also, the fees for our services we offered you were less than a quarter of what you stated here. However, as a courtesy we will be contacting you explain why we offered you the services and why you need to be mindful of what could happen with the IRS. It will be strictly information you can utilize for yourself.

Sep. 20th, 2023

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Calvin Swinney Brooklyn, NY

I called them to help me out of my large IRS debt, after paying mu initial consulting fee, i was told to help me reduced the amount I owed will cost me $3500.00 dollars. Well after paying the fee, one year later they informed that my only options were to either wait out the time period for my debt to fall off, or pay a large monthly installments. The person that informed me of my options was very rude and condescending. I definitely wouldn’t recommend this company, and I feel I’ve been ripped off.

2 years ago

Reply from Community Tax

Calvin,
We are reviewing your case and the issues you raised and will be contacting you soon.
Thank You,
Community Tax

Mar. 16th, 2022

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nicole boxley Pflugerville, TX

I like that Community Tax remained professional at all times and were prompt in providing me information concerning my tasks issues.

3 years ago

Reply from Community Tax

Nicole,
Thank you for you rating and review!
Community Tax

Nov. 3rd, 2021

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Julie ,

I've just started working with this firm, but have been very pleased thus far with the quality, candor, and timely service rendered by Alan S.

3 years ago

Reply from Community Tax

Hey Julie, thank you so much for your kind words! We are so glad we exceeded your expectations. Have a great day!

Feb. 19th, 2021

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Mkusnic Los Angeles, CA

Extraordinary professionalism talent and Expertise Personalized team of experts working seamlessly to address and resolve client issues

4 years ago

Reply from Community Tax

Hey there, thanks so much for your kind words! We're thrilled that you were highly satisfied with us as we worked on your case. We will be certain to pass your praise along to our team. Have a wonderful day!

Nov. 18th, 2020

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Sharon Irving, TX

Paid $5,000 in January, taxes were done incorrect with an ex-husband's social security number, absolutely no deductions taken. Redone the second time and I still don't believe all deductions were taken, but I signed them. Had a call regarding financials last month, another call yesterday, asking for my financials again. Was then told I owed 25K more than the amount that was shown on my tax form. I don't even know if they filed them yet! I have a call today @ 10:30 with an attorney, but I'm holding my breath.

4 years ago Edited September 14, 2021

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Adrian Luna Los Angeles, CA

They are always on the lookout for the client, good communication. I thank Raul C who is always in contact with me at every step of the process.

4 years ago

Reply from Community Tax

Hi Adrian! Thanks for the kind words. We're thrilled that we could make you feel valued and kept you in the loop as we worked on your case. We will be certain to pass your feedback on to Raul. Please don't hesitate to reach out for any and all future tax needs!

Aug. 10th, 2020

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Robert Howard Cleveland, OH

Community Tax help me resolve my issues with the IRS. Christine A and her team were helpful, responsive and great to work with.

4 years ago

Reply from Community Tax

Hey Robert! Thank you so much for the feedback. We're so glad you had an excellent experience with our team and that you felt valued as you worked with us. We will pass your compliments on to Christine! Have a great day.

Aug. 10th, 2020

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Alex Mclaren San Bruno, CA

I had nick C help me and he was completely unprofessional . Big chip on his shoulder . They lure you with a lot of terminology and confuse you to there connivence also tricked me into signing docs to run credit checks (hard inquires) after making it clear I didn’t want to apply for loans . There customer service dept is also just as bad ! I wish I could give zero stars . A lot of stuff they do you can do yourself it’s better to just get a CPAto help you . Please don’t do what I did and ignore the bad reviews

4 years ago Edited September 14, 2021

Reply from Community Tax

Hi Alex, we are so sorry that you were unsatisfied with the experience. We assure you we would never run a credit inquiry without a client's authorization, and we apologize if there was any miscommunication or misunderstanding surrounding this process. We'd like to discuss your concerns and do whatever we can to help make things right. Please give us a call at 773-577-2938. Thank you.

Jul. 13th, 2020

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John Harmon Lexington, SC

Community Tax completely failed to help with my tax debt. I had lost a job with a six figure income and was unemployed for 2 years, exhausting savings and 401k, and creating a huge tax debt. When I was able to find a job paying $12/hour, I retained Community Tax in an effort to reduce my tax debt. They failed to resolve any of the debt, despite my hardship, and they’re ‘resolution’ has left me with financially crippling payments to the IRS. The penalties and interest are still compounding. I didn’t get a penny of help from the $8,000 they charged up front for my case. Avoid them.

4 years ago

Reply from Community Tax

Hi, John. We sincerely apologize that your experience with our team was unsatisfactory for you. A member of our Customer Satisfaction team will be reaching out to you shortly — we are confident that we can work together to make things right. Thank you!

Mar. 9th, 2020

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Cynthia The Bronx, NY

The staff is very knowledgeable and friendly. They care about you. Helps you and let you know what is going on with your situation.

4 years ago

Reply from Community Tax

Hey Cynthia! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Feb. 20th, 2020

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Scott A Frederiksen , IL

We were charged around $10,000 for help with our State and Federal taxes During a two year period we had at least 7 different people working in our problem They never contacted the State since the State kept putting a levy on my Bank account, which caused us to miss a payment ,but missing a payment had them calling ASAP We have found out after the fact that they never calked the State and contacted IRS once over are three year ordeal. Now we are having our wages garnished. Great job

4 years ago

Reply from Community Tax

Hi Scott. We apologize that you've had a negative experience, and we'd like to do whatever we can to make things right! Could you please reach out to our Customer Satisfaction team to discuss your case? Our number is 773-577-2938. Thank you!

Feb. 20th, 2020

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Dil M Orlando, FL

I contact community tax with a debt of $40k. just to get my information with the IRS they charge me $750, public information witch anyone can optain with the IRS without paying anything(I didn't know that) and then after that they were charging me for the're service almost $10k and because of my credit they'll get a loan from third party witch I'll pay 3 time the loan amount. Thanks GOD I decide not to hire them, best decision I ever have never work with Community tax

5 years ago

Reply from Community Tax

We are so sorry that you had a poor experience, Dil. We have been unable to locate your case in our system. Can you please reach out to our Customer Satisfaction team at 773-577-2938? We would like to do whatever we can to make things right.

Oct. 31st, 2019

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Pamela Middletown, DE

The experience with community tax was great they were very informative. They got the job done. I would recommend them to everyone

5 years ago

Reply from Community Tax

Hey Pamela! Thank you for taking the time to post a review. We appreciate the feedback and hope you give us a call again for any future tax needs!

Aug. 20th, 2019

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Charles Warren Atlanta, GA

They take their time and make sure you and them are on the same page. They get the job done. IRS letters will no longer threaten you.

5 years ago

Reply from Community Tax

Thanks for the feedback, Charles! We are so glad you had a great experience and an amazing resolution. Feel free to reach back out to us next tax season!

Jun. 24th, 2019

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Thomas L Penson Jr Milan, TN

My case is still pending but I have a good outlook on how things will turn out due to my conversation I have with erica s ,she returns my calls even if I call to much.

5 years ago

Reply from Community Tax

Hi Thomas! We are so glad we can help. We will absolutely pass along your kind words to Erica. Should you need help next tax season, please don't hesitate to reach out! Thanks again for the kind review.

Jun. 24th, 2019

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sabrina pannell Jamaica, NY

Great job well done. I would recommend community taxes to everyone who needs help. Customer service was great. Great job well done.

5 years ago

Reply from Community Tax

Thank you for the kind words, Sabrina! We're so glad to help. We hope you'll call us again come tax time!

Jun. 13th, 2019

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Tj Tyrone, GA

Dan did what he said he would do and that was save me a lot of money on my back taxes. Totally greatfull to him and his team at Community Tax .

5 years ago

Reply from Community Tax

We are so happy we could help, TJ! Thank you for the review! We will pass the kind feedback along to Dan and your whole tax team. Please don't hesitate to reach out if there is anything we can help you with in the future!

May. 23rd, 2019

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Walter Lee Hyneman Puyallup, WA

My experience with Community Tax was very satisfying, my wife and I was kept updated on any changes by them and the IRS.

5 years ago

Reply from Community Tax

Hello Walter! We are pleased to hear about your experience with us. We appreciate the feedback and feel free to reach out to us anytime in the future!

Jun. 6th, 2019

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Linda Turlock, CA

Positive & helpful while helping me through a very stressful time dealing with an IRS issue. They were able to resolve my problem.

5 years ago

Reply from Community Tax

Hi Linda! We are so glad we could help! Please don't hesitate to reach out to us for your future tax needs!

May. 3rd, 2019

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Mike Persia Houston, TX

Community Tax has been very helpful getting my taxes in order and getting me back on track. I would recommend to anyone.

5 years ago

Reply from Community Tax

Hello Mike-We are happy to hear our services were helpful! Thanks for the great recommendation.

Jun. 10th, 2019

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Beddie RegnierBeddbutch02 Lutz, FL

I was skeptical at first, this was a positive experience. I was given timely updates and my issue was resolved favorably.

5 years ago

Reply from Community Tax

Hello Beddie! We are thrilled that you had a positive experience and we were able to assist you. Please feel free to reach out next tax season!

Jun. 19th, 2019

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Habersham Bynes Columbia, SC

I contact lots of other taxes relief companies and community tax was the best company with the best payment plan and they worked very well with me.

5 years ago

Reply from Community Tax

Thank you for the kind words, Habersham! We're glad we could help. We hope you'll give us a call again again come Tax time!

Mar. 15th, 2019