Name: Community Tax
Rating: 4.6

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Verified Customer

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Ann Foreman

Was not satisfied with some things. They file my taxes and could not file it electronically. I work for a huge corporation and they told me the EIN number was not working. Also, I had problems getting emails from the person assigned to me. I had to create a yahoo acct.

4 years ago

Reply from Community Tax

Hi Ann, we are so sorry that you had a negative experience with us. A customer satisfaction representative will be reaching out to you shortly.

Mar. 18th, 2020

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Verified Customer

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Antonio Fresno, CA

Every time you call, they're there right away. The service is good enough and they have great people.

4 years ago

Reply from Community Tax

Hi Antonio, thanks so much for reaching out! We're thrilled that you had a great experience with our team — we will be sure to pass the praise on to them.

Mar. 9th, 2020

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Camille Scottsdale, AZ

I feel like it took longer than it should have but they did everything that they said the would and I finally got it taken care of.

4 years ago

Reply from Community Tax

Hi Camille, thank you so much for taking the time to give us this feedback. We understand that pursuing the best possible result for our clients can occasionally be a little time-consuming, but we so are thrilled that you are satisfied with the end result! Thank you for your patience — and feel free to reach out again for any future tax needs.

Mar. 9th, 2020

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William

Community Tax was excellent to work with and I'm really satisfied with them. They made things understandable.

4 years ago

Reply from Community Tax

Hi William! We appreciate you taking the time to post a review. It is wonderful to hear that the work we are doing meets your expectations and you are satisfied! Please reach out at tax time if you need us!

Dec. 20th, 2019

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Grace Navarro

The staff is very informative, Mr. B, is who's been working on my case, he keeps you updated and he's a very caring person

5 years ago

Reply from Community Tax

Thanks for the kind words, Grace! We're glad we could help. We hope you will reach out to us again come tax time.

Oct. 1st, 2019

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Roger Herbin High Point, NC

Community tax is absolutely awesome them and Dan F really helped me out a lot and I would recommend them to anyone

5 years ago

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Rodney Henderson

Very good company,I was well satisfied with the results,I will greatly recommend this company to. Y friends and family

5 years ago

Reply from Community Tax

Hello Rodney! Wow, we really love reading reviews like this. Thanks for the kind review!

Sep. 25th, 2019

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Rebecca Wichita, KS

They are so courteous and helpful. I didn't know what to do,and they took me in hand and showed me, step by step.

5 years ago

Reply from Community Tax

Rebecca-We appreciate your kind words and were happy to help you out!

Jun. 10th, 2019

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Top notch Oakland, CA

They deliver what they promise I was very pleased and recommending them to all my friends with tax problems.

5 years ago

Reply from Community Tax

Thank you for the kind words! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

May. 3rd, 2019

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none Baltimore, MD

They're efficient, keep you up to date on all matters and are available when you need to ask any questions

5 years ago

Reply from Community Tax

Hello! We're so glad we could help. Thank you for the kind words, we really appreciate them. Should you need anything in the future, please don't hesitate to reach back out!

Dec. 27th, 2019

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Mary

I am very satisfied with them and I'm glad they helped me with my situation and I enjoyed the experience with them.

5 years ago

Reply from Community Tax

Thank you kindly, Mary for taking the time to post a review.

Dec. 27th, 2019

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Doreene Lutherville, MD

I was very happy with the people that I worked with. He worked very hard on my case and came to a satisfactory conclusion.

6 years ago

Reply from Community Tax

Hi Doreene!! We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 24th, 2020

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James

It was a very good experience working with Community Tax. They got me the best deal that I think I could have got.

6 years ago

Reply from Community Tax

Hi James! We're so glad we could help. Fell free to reach out to us during tax season for your future needs!!

Jan. 17th, 2020

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David Broadview, IL

The updates were good but there's room for improvement. My overall experience with my tax debt consultant was simple and straightforward.

6 years ago

Reply from Community Tax

Hi David, we're sorry that you’re your experience did not match your expectations. We will use this feedback to help us improve our customer's experience.

Jan. 16th, 2020

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Verified Customer

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Damien Widner

They are nice people and they communicate well. I'm satisfied with what they've done, and overall it was really good.

6 years ago

Reply from Community Tax

Thanks for the feedback, Damien! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 15th, 2020

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Verified Customer

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Angel Ochoa

They always pay attention to my case, and help me with whatever I need. I feel good with the results and everything.

6 years ago

Reply from Community Tax

Thank you for the kind words, Angel! We're you had a great experience and resolution with us!

Jan. 15th, 2020

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Anonymous Flint, MI

they took $8100 to $500 with the IRS. so they helped me out big time. Everyone that was over my case and fought till the enf for me..

7 years ago

Reply from Community Tax

Thank you for trusting Community Tax with your tax issue! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Verified Customer

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Susan Linden, AZ

All though a bit expensive well wot the relief from tax debt. they were very thorough and polite and understanding.

7 years ago

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Verified Customer

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Kenneth Shelby Robbins, IL

I was very pleased on what the they did. Customer service was really good, and I saved money as well.

7 years ago

Reply from Community Tax

Hey Kenneth! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Yahya Shabazz Knoxville, TN

I feel like I'm pleased about choosing Community Tax Survey. They kept me updated throughout the process, and the people I spoke with were real good.

7 years ago

Reply from Community Tax

Hey Yahya! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Verified Customer

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Walter Hillman Brockton, MA

It was a very good decision on my behalf. They were reasonable, pretty decent, and more than helpful to me.

7 years ago

Reply from Community Tax

Thanks for the feedback, Walter! We are so glad you had a great experience. Feel free to reach back out to us this tax season!

Jan. 14th, 2020

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R. Reilly

They did an AWESOME JOB for me with total success. Special Thanks to Derek K, Frances J, Erica S, Teri W, Ashley S, Nikki B, Adriana A, and the rest of the awesome team! Cheers Guys!

1 year ago

Reply from Community Tax

Mr. Reilly,
Thank you for your great rating and review! We will let your team know!
Community Tax

Mar. 29th, 2023

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gergenfamily5 Huntington Beach, CA

Highly recommend! Reaching out to Community Tax when faced with a tax issue, was the best choice made! Easy communication and the staff was helpful knowledgeable and always professional.

1 year ago

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Ed Miller Sarasota, FL

They did a wonderful job I would highly recommend there service they saved me a ton on money there customer service is very good and answered all my questions and explained the billing and cost

2 years ago Edited April 27, 2022

Reply from Community Tax

Ed,
Thank you for your review and rating!
Community Tax

Apr. 28th, 2022

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D Webster Washington, DC

What can I say about Demetrius W? What a class act! Completely made this experience easy. She thoroughly explained the entire process and the plan to resolving my issues. I would highly recommend her to everyone.

3 years ago

Reply from Community Tax

Mr. Webster,
Thank you for your review and rating! We will be sure to pass along your comments to Demetria!

Thank You Again,
Community Tax

Nov. 5th, 2021

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Greg Harbaugh Dallas, TX

I was very sceptical at first but Community Tax exceeded my expectations. I am very pleased with the outcome of doing business with these people. Would definitely do business again. Thank you Community Tax.

3 years ago

Reply from Community Tax

Greg,
Thank you for your rating and review. We strive to exceed every client's expectations.
Thank You Again,
Community Tax

Oct. 20th, 2021

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James McClain Lawrenceville, GA

Vanessa V is one of the most knowledgeable professionals I have ever worked with regardless of industry. She is kind, trustworthy, and professional. If your other employees are like Vanessa, you have an elite organization.

3 years ago

Reply from Community Tax

Hey James, thank you for the kind words! Have a wonderful day.

Jul. 7th, 2021

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Judi Wayne, NJ

I was nervous, embarrassed, and very upset about my situation. In speaking with Keith, he put my mind at ease. He was very easy to talk to, didn’t make me feel embarrassed. And was overall 100% helpful.

3 years ago

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Rebecca B Jacksonville, FL

Very upfront with expectations and explaining the process. After shopping around I found they had the lowest cost services and were always looking out for my best interests. Highly recommend!

3 years ago

Reply from Community Tax

Hi Rebecca, thank you for the feedback! We are so glad that we exceeded your expectations. Have a great day!

Apr. 12th, 2021

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Michael England Union City, CA

The experience with Alan S. has been amazing. It honestly feels that we have established a real friendship. To have that kind of support in dealing with tax problems is a huge blessing and truly appreciated.

3 years ago

Reply from Community Tax

Hey Michael, thank you so much for the feedback. We are so glad you had a positive experience with us. Have a wonderful day!

Mar. 3rd, 2021

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Venus Williams ,

Mr.keith was very knowledgeable and made sure i knew step by step what was going to take place and made sure. I understood each step i appreciate those type of people who shows you they care thank you

3 years ago

Reply from Community Tax

Hi Venus, thanks so much for reaching out! We are thrilled we exceeded your expectations. Please don't hesitate to reach out for any of your future tax needs!

Jan. 28th, 2021

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Danny sargent Tulsa, OK

She was very helpful and the fact that she made me feel comfortable to speak about my problems made it that much easier to move forward with her hopefully we have a great ending to this nightmare

3 years ago

Reply from Community Tax

Hey Danny! Thank you so much for the feedback. We are thrilled that you had a highly positive experience working with us so far. Have a wonderful day!

Dec. 1st, 2020

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Terrell Cobb Marcus Hook, PA

Mary Lou is very helpful she is very professional very courteous she listens to your needs and she gets right back to you she sets a excellent example of how you should be with customer service thank you

4 years ago

Reply from Community Tax

Hi Terrell, thanks for the feedback! We think Marilou is wonderful, too. We will pass your praise on to her. Have a great day!

Oct. 27th, 2020

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Redfoxx Novato, CA

Knowledgable, kind, expertise. Community Tax extends a professional team (my team are Peter K. , Daniel F., Ron T., and Ryan B.) to resolve their client's tax matters. Community Tax walks their talk!

4 years ago

Reply from Community Tax

Hey there, thanks so much for your feedback! We will be sure to pass along your praise to our team. Have a great day!

Oct. 23rd, 2020

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Francisco Flores Brooklyn, NY

I am really happy with Community tax. Specialty my thankfully for Elizabel Medina who was very envolved in my case and find the way to help me solve my debt situation. Thank Elizabel .

4 years ago Edited January 10, 2024

Reply from Community Tax

Hey Franciso! We're so glad you had a positive experience with us. Please don't hesitate to reach out with any future tax needs!

Oct. 6th, 2020

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Cathy Pressey New York, NY

I liked how I a was always kept informed on what was going on with my case. Even during this pandemic I received text messages and emails reassuring me that Community Tax was still working toward a resolution of my case.

4 years ago

Reply from Community Tax

Hi Cathy! We're so glad that you are having a good experience with us. Have a great day!

May. 4th, 2020

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Jesus aguero Houston, TX

It was a long process but they kept me in contact and was advise of what was next and gave good advise patrica v call me every two to three week just to let me know if any changes

4 years ago

Reply from Community Tax

Hey, Jesus! Thank you for the great feedback! We really appreciate it. We are so glad you had a great experience. Please don't hesitate to give us a call if you nee anything in the future!

Feb. 26th, 2020

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Jay DeWayne Goswick Snyder, TX

Marilu L and Samuel M were great to work with and they always answered my questions and explained everything to my satisfaction....great customer service and would recommend them to anyone who may need their services.

4 years ago

Reply from Community Tax

Thank you for the kind words, Jay! We're so happy we could help! We think Marilu and Samuel are great too!

Feb. 20th, 2020

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Clint H. Harlowton, MT

Great people to work with, friendly and knowledgeable. Did an amazing job for me, quick and professional. Hope they know how important there work is. Angie, Peter and Jon thank you so much.

4 years ago

Reply from Community Tax

Hi Clint! How wonderful to hear that you got into an amazing resolution. We will pass along your kind words to the team. Thank you very much for taking the time to post about your experience, we really appreciate it!

Nov. 14th, 2019

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Tyrone Florissant, MO

Erica S was my preparer and she was very informative, professional , and she always followed when she told me she would. I was very happy with her representation of Community Tax.

5 years ago

Reply from Community Tax

Thank you for the kind words, Tyrone! We're glad we could help. We hope you'll give us a call again come tax time! Erica is definitely one of the best and we will share your review with her!

Nov. 6th, 2019

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Vincent Johnson Elizabeth City, NC

The customer service this company performed is was great, every step that I was informed would be made was accurate and as I was told. I would definitely recommend this company to others.

5 years ago

Reply from Community Tax

Hi Vincent, thank you kindly for taking the time to post your review. We definitely appreciate that you will be recommending our service to others!

Oct. 2nd, 2019

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Jaren South Jordan, UT

Great experience! Wish my tax return would’ve been a little bit bigger. But that’s my problem not theirs. They did a great job and constantly kept me updated. Thank you community Tax.

5 years ago

Reply from Community Tax

Thanks Jaren! Thanks for the great review and we are more than happy to help out. Feel free to reach out to us again at tax time if you need us!

Sep. 24th, 2019

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Milton Klaus Martinsburg, WV

The service was great from the start, everything was explained to what was to happen. Was kept informed by Daniel as to where they were with the process. Would recommend this company to my friends if they would need help.

5 years ago

Reply from Community Tax

Hello Milton! Thanks for taking the time to post a review. We appreciate the kind words and will definitely pass along your message to Daniel. How wonderful to hear you are recommending us to your friends should they need assistance!

Sep. 4th, 2019

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Bob Sistersville, WV

C. Tax got me a payment I can live with. Your representatives are knowledgeable and friendly. Jordan was particularly helpful. He was a pleasure to work with and he has good grammar! Thank you, merci, ............

5 years ago

Reply from Community Tax

Hi Bob! Thanks so much for your kind review. It's great to know we got you into a great arrangement that works well for you! We will pass along the good service and grammar comment to Jordan. He really is one of the best! Thank you kindly again for taking the time to post a review.

Aug. 27th, 2019

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Mariam Morehead Boring, OR

Chris at Community Tax in Chicago, was amazing, encouraging and helpful at a very scary time in my life. I am very grateful for Chris's kindness and guidance through this process.

5 years ago

Reply from Community Tax

Hello Mariam! It's great to hear you had an amazing experience and thank you very much for posting a review. We know that Chris is great and are glad to hear you agree! Feel free to contact us again should you need any assistance. We will definitely pass along your kind words to Chris!

Aug. 26th, 2019

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Patti Menszak Sellersville, PA

I had multiple people staff I conversed with from the start. I believe each person took my situation as unique and discussed with me realistic options. I’m very satisfied by the prompt info throughout my case

5 years ago

Reply from Community Tax

Thank you for the kind words, Patti! We're so happy we could help you. We really appreciate the positive feedback. Please do reach out should you need any assistance with your taxes in the future!

Aug. 20th, 2019

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Antoinette M Martin Glendale, AZ

I am si pleased with the help that I get from Community Tax! From the professional to the knowledge, care and concern. I appreciate everything you have done for me! Thank you!

5 years ago

Reply from Community Tax

Hello Antoinette! We're glad we could help. We hope to hear from you again should you need our help at tax time!

Aug. 20th, 2019

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Attila Barabas Milwaukee, WI

Thank you community tax services, thank you Daniel F , for the resolution of my tax problem, for the professionalism my vase was handled, I’m a other satisfied customer of yours.

5 years ago

Reply from Community Tax

Thank you for the kind words, Attila! We're glad we could help. We are thrilled to hear we got you into a great resolution! Please don't hesitate to reach out to us again in the future for any help with tax questions!

Jul. 23rd, 2019

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john hofmann Bayonne, NJ

all positive experience with Community Tax. John P has been especially helpful with any concerns or questions I may have. early on received a lot of help from Joe W and Joe M. Still in the process but all going smoothly.

5 years ago

Reply from Community Tax

Hi John! So glad to hear our helpful staff is there for you. Thanks for the kind words, we will pass along this review to them!

Jun. 10th, 2019

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Adolfo Villegas New York, NY

Victor G is awesome. He help me and my wife on a IRS case that I had an issue with. Him and his team was very knowledgeable on their field of work. Thank you Victor G for your help.

5 years ago

Reply from Community Tax

Adolfo-We are so glad we could help. We appreciate the positive feedback and please do not hesitate to reach out for your future tax needs!

Jul. 3rd, 2019