Name: Community Tax
Rating: 4.6

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Verified Customer

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Sandra Murfreesboro, TN

They were the worst company. They never would contact me and let me know. They said they would leave a voice mail, they've asked me for my address at least a hundred times. I can get no answers. I've had like twenty different case managers and every one of them would give me a different story. No one knew what they were doing and when I would ask what was going on, I would get one story here and another story there. It was never the same.

5 years ago

Reply from Community Tax

Sandra, we're so sorry that you had a poor experience and are unhappy with the resolution that was reached. We'd really like to take another look at your case and do whatever we can to help! Please reach out to our Customer Satisfaction Team at 773-577-2938. Thank you!

Dec. 14th, 2018

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Kim Austell, GA

I felt they could have been a little more up to date but they did update me, but I would have liked to have been updated a little more often. They're trustworthy and I'm overall very satisfied.

6 years ago

Reply from Community Tax

Hey Kim! We are glad you are satisfied overall! We also really appreciate this feedback. We work hard to make sure we are responding to and updating our clients regularly. We will absolutely use this feedback to help us improve! If you'd like to talk with someone in our Customer Satisfaction Department you can call at 773-577-2938, or email . Thank you!

Nov. 1st, 2018

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Pamela Jacksonville, FL

It was a good experience they kept me up to date with good information. They've been good and I'm glad I made that decision.

6 years ago

Reply from Community Tax

Hey Pamela!! We're happy you made the decision too. Please don't hesitate to reach out to us for your future tax needs!

Jan. 17th, 2020

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R Wichita, KS

Community Tax is awesome. They did everything in the world for me and I must stick with them forever. They were really good to me.

6 years ago

Reply from Community Tax

Hey R! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 17th, 2020

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Luis Duchitanga

They're very professional, they helped me with my problem. They kept me updated and I believe I made the right decision to choose them.

6 years ago

Reply from Community Tax

Hey Luis!!Thanks for the positive review. We're glad you chose us too. Please don't hesitate to reach out to us for your future tax needs!

Jan. 15th, 2020

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Mareli Harrison, AR

I feel you guys did an awesome job!! I loved that everyone was there to help you in any way posssible. Everyone is very friendly!

7 years ago

Reply from Community Tax

Thank you Mareli for relying on Community Tax for your tax issues. If you ever need assistance with tax related issue, feel free to call us.

Jan. 14th, 2020

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Verified Customer

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Dwight F. Birmingham, Ll

Dedication to getting the job done with results. Daniel was absolutely amazing. He was a lifesaver. Exceeded all expectations.

7 years ago

Reply from Community Tax

Thank you for the positive words, Dwight! We're so happy we could help! We think Daniel is great too!

Jan. 14th, 2020

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Michael Colorado Springs, CO

Very attentive and always kept me on top of all the details that were going on with my case, would highly recommend this company!

7 years ago

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Alexis Bretwood, CA

You are not given explanations for things unless you ask. Too many people handling one account. You get a notice saying you will be monitored for 5 yrs for a flake rate but don't know what that rate is, nor are you asked if you want it.

7 years ago

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Jeffery Buckersville, KY

They helped my situation tremendously. I dealt with Rob and that guy should run for president! He's the absolute shiznizzle

7 years ago

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Skytel Reviews Santa Clarita, CA

They worked for me and not the IRS. There troubleshooting steps help me come to a solution that was good for me and my family. Thanks

7 years ago

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Daniel Becker

We are very happy with the results of the work Community Tax did for us. There were times they didn't return my calls which at the time caused some concern.

7 years ago

Reply from Community Tax

Thanks for the feedback, Daniel! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 14th, 2020

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Alejandro Pacheco Beaverton, OR

My experience with the tax consultant and the company has been very good. Working with them saved me money and they always kept me updated.

7 years ago

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Karen Ragsdale Benton, AR

Community Tax doesn't screw you around. They're a credible company, and their consultants were awesome. Plus, I saved money.

7 years ago

Reply from Community Tax

Key Karen! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Patricia Templin Burleson, TX

I owed like $18,000, and Community Tax brought it down to $500. Plus, their consultants were excellent, and I was just satisfied with their help.

7 years ago

Reply from Community Tax

Hey Patricia! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Albert Thompson Daytona Beach, FL

I'm really pleased with their representatives, they did a good job. I saved money, and they were always polite. I really appreciate that.

7 years ago

Reply from Community Tax

Thank you for the kind words, Albert! We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 14th, 2020

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Jerald Baker Wichita, KS

Community Tax's consultants were very good, very efficient, and did exactly what I wanted them to do; get the job done in a reasonable amount of time. I was very satisfied.

7 years ago

Reply from Community Tax

Thank you for the kind words, Jerald! We're glad we could help. We hope you'll give us a call again again come tax time!

Jan. 14th, 2020

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Wayne Whitman Berea, OH

If I think about it, I saved money with them. Plus, the consultants have handled it pretty good. I don't have anybody trying to bury me down anymore.

7 years ago

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Maria Cruz Greer, SC

Well worth the money that I spent. They are the best company I have dealt with. The team were responsive to all my needs, and they always called me back to check on me if I have any questions. The response time is very good. They are very professional and courteous. My case advocate Demetria W WAS THE BEST!!!!

2 years ago

Reply from Community Tax

Maria,
Thank you for the great rating and review!
Community Tax

Aug. 12th, 2022

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James Martin Charlotte, NC

To my team, Brian E, Ashley S, Eduardo M, of Community Tax Service, awesome job. You were prompt, professional and quick in resolving are tax issues with the IRS. You saved us a few dollars in which my wife and myself is extremely appreciated of this effort. Thank you again. James Martin

2 years ago

Reply from Community Tax

James,
Thank you for your rating and review! We will be sure to let your team know.
Community Tax

May. 31st, 2022

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Rita Lenexa, KS

Demetria W, is the "simplely the best". She clarify all of confusing and complicated questions of the process. She took the time, to get to know me and my life. She made me free as if I was her only responsible , her only client. Once speaking with her, I felt I was in good hands with Community Tax.

3 years ago

Reply from Community Tax

Rita,
Thank you so much for your rating and review! We will pass along your comments to your team!
Community Tax

Nov. 22nd, 2021

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Rick Hazel Bonney Lake, WA

I like the fact that they advertised on the radio. That first call gave me hope that they could help me fix the mess that my accountant got me into. What I have trouble with is the e document signing. I've had to request paper docjments.

3 years ago Edited October 25, 2021

Reply from Community Tax

Rick,
Thank you for your review and rating of our services. We are happy to assist you!
Thank You Again, Community Tax

Oct. 21st, 2021

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Marlon Lee Greensboro, NC

Just spoke with Paul and he told me the absolute truth. He was as honest as could be and truly helped me out with my situation. I wish all people cold be like Paul, he was very courteous and attentive to my tax issue. Thank you Paul, God will bless you.

3 years ago

Reply from Community Tax

Marion,
Thank you for your wonderful review and rating! We really appreciate your feedback.

Thank You Again,
Community Tax

Oct. 11th, 2021

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Samuel Spinazzola Middleboro, MA

I had a great experience dealing with community tax. I never want to file my taxes with anyone else. My taxes were very complicated this year, and they turned me from overwhelmed, and frustrated, into calm and confident that everything is done right.

3 years ago

Reply from Community Tax

Hey Samuel, thank you for your kind words! We are thrilled you had a positive experience with our team.

Aug. 5th, 2021

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NW Lombard, IL

Vanessa V. has been amazing, her knowledge and patience has made this whole situation less scary which made it more approachable. I can't say enough about her customer service skills and general positive desire for her customers, she likes her job and it shows.

3 years ago

Reply from Community Tax

Hi NW, thank you for the feedback! We are thrilled to hear that we could get you the peace of mind you deserve. Please don't hesitate to reach out for any of your future tax needs!

Feb. 19th, 2021

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Courtney Ridgeland, MS

Community tax helped me when I thought I had no where to turn. Pearl is AWESOME! She walked me through all of the steps to get my situation handled with the IRS. Fees are reasonable when compared to overall tax bill. Would definitely recommend to others seeking any kind of assistance with the IRS.

3 years ago

Reply from Community Tax

Hey Courtney! Thank you so much for your kind words. We are thrilled that we exceeded your expectations. We think Pearl is great, too; we will pass your praise along to her. Have a wonderful day!

Jan. 22nd, 2021

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Zack Eastman McHenry, IL

Sarah has been extremely helpful and professional throughout our time working together. Her knowledge, tact and patience have been just I needed as a small business owner; especially in the pandemic. I'm looking forward to working with her more in the future.

4 years ago

Reply from Community Tax

Hey Zack, thank you so much for the feedback! We are so happy that we exceeded your expectations. We will be certain to pass your praise along to Sarah; we're lucky to have her! Have a wonderful day.

Nov. 18th, 2020

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Diana Anglada ,

The experience was excellent. Community Tax resolved our situation 100%. They understood how frustrated I was from trying on our own to resolve with the IRS. It was next to impossible. Once we engaged Community Tax they took the lead and it was completely resolved. Thank you!!!!

4 years ago

Reply from Community Tax

Hi Diana! Thank you so much for reaching out. We're thrilled that our team fought to get you the peace of mind you deserve. Please don't hesitate to reach out with any future tax needs! Have a great day.

Nov. 18th, 2020

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Alexis Simmons West Hempstead, NY

Daniel F was my Sr. Case Advocate for the 2019 tax season ... & I truly appreciate the time he and the team at Community Tax put in to resolve my situation. Especially with the confusion during Covid. I’ve been a client with Communtiy Tax since 2018 and will continue to be a client for the security I feel using their services.

4 years ago

Reply from Community Tax

Hi Alexis! Thank you for your kind words. We are thrilled we could exceed your expectations. We are grateful to have Daniel; we will pass along your compliments to him. Please don't hesitate to reach out for any future tax needs!

Oct. 27th, 2020

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Ann Stewart Wayne, PA

Over several years it was worth the wait . Everyone very respectful and Christine was absolutely AMAZING. This is a Nerve wracking process but she was So calming, understanding and helped me tremendously. Cheers to Christine!!

4 years ago

Reply from Community Tax

Hey Ann! We're so thrilled that you had an excellent experience with our team. We think Christine is great too! We'll pass your praise on to her. Please don't hesitate to reach out with your future tax needs!

Jul. 31st, 2020

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jamie rossberg San Leandro, CA

Daniel has been great goes up and over and beyond to help a griefen stricken person walked through all the steps I would not change for anyone else if they do I’ll waite only Daniel will I talk to he has no idea what help and kindness he has shown

4 years ago

Reply from Community Tax

Thank you so much for the great feedback, Jaime! We pride ourselves on our customer service so it's always fantastic to hear that we're doing it right. Please don't hesitate to reach out if you need anything in the future!

Jul. 27th, 2020

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Patrick Fay Olivehurst, CA

I am very happy with the work community tax did for my wife and I. I am a retired veteran and the irs was taking 15% of my social security? They stopped that and negotiated the best settlement possible! Thank you so much, Daniel!

4 years ago

Reply from Community Tax

Hey Patrick! We are so thrilled that we could get you the settlement you deserve. We think Daniel is great too, we'll be sure to pass your praise on to him! Have a great day.

Jun. 25th, 2020

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Teresa Canion Albury Miami, FL

I have dealt with Community Tax for a few years and they have helped me to better understand what is required for a proper IRS relationship while advocating for me to resolve several years of tax issues. Daniel F was very informative, supportive and clear with a solution. I am grateful that I chose Community Tax!

4 years ago

Reply from Community Tax

Hey Teresa, thanks so much for your feedback! We're thrilled that you were highly satisfied with your experience. We think Daniel is excellent too! We'll pass your compliments on to him. Have a great day!

Jun. 9th, 2020

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John of Fort Worth Fort Worth, TX

Five team members that all helped me through my tax dilemma. Community Tax worked a miracle. I can't thank them enough for all their hard work. Ashley, Matthew, Jose, Rawley, main contact Daniel. Thank You All! John S.

4 years ago

Reply from Community Tax

Hey John, we're so thrilled that we were able to give you an exceptional client experience! Ashley, Matthew, Jose, Rawley, and Daniel are a fantastic team and we're lucky to have them; we'll be certain to pass along your compliments. Please don't hesitate to reach out to us should you ever require our services again!

Jun. 2nd, 2020

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Stu Sorenson Everett, WA

My first impression was that the service was more than I wished to spend. I'm so glad I listened to the representative. I'm unsure which is better and more impressive, the services offered, the results, or the extremely helpful and professional staff.

4 years ago

Reply from Community Tax

Hi Sue! We're so glad you had a great experience with our team and that you felt thoroughly satisfied with the end result. Please don't hesitate to reach out with your future tax needs!

Jun. 2nd, 2020

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SParten Pulaski, TN

Everyone I spoke with was very helpful and informative. All of my calls, messages and emails were answered in a timely manner. I received updates periodically and didn't worry about what was coming next because I knew. I would recommend this company to everyone I know that needs help.

4 years ago

Reply from Community Tax

Hey there, thank you so much for your kind words! We're thrilled we could be of service. Don't hesitate to reach out in the future should the need arise!

Mar. 24th, 2020

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sharbrown22@yahoo.com San Diego, CA

I am happy to report there are people like Laura W who made the process so easy from the beginning to the end. Laura was professional and friendly. She handled my tax situation with ease and was extremely knowledgeable and answered all my questions and concerns. Thanks

4 years ago

Reply from Community Tax

Hey there! We are thrilled that you had an amazing experience with Laura. We think she's great too! We'll be sure to pass the praise on to her. Please don't hesitate to reach out for your future tax needs!

Mar. 23rd, 2020

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Letitia Fournillier Washington, DC

Thank you! Thank you! Community Tax helped my husband and I get back our peace of mind. Nora H, my case advocate is AWESOME! She was always responsive and willing to answer any question I had. I will be using Community Tax for all my tax needs!

4 years ago

Reply from Community Tax

Wow, Letitia, thanks so much for your kind words! We are so glad that you and your husband are highly satisfied with our service. We will definitely pass the praise on to Nora and our team! Thanks again!

Mar. 18th, 2020

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Sean CASEY ,

Community Tax has been amazing for me. They were able to get $119,000 of tax debt cut down to $10,000. To say I'm grateful is a huge understatement! I would definitely recommend them if you owe the IRS money so you don't have to fight them alone. Thank you Community Tax.

4 years ago

Reply from Community Tax

Hi Sean, thank you so much for your kind words! At Community Tax, we pride ourselves on our ability to effectively and efficiently settle our clients' debts — we are thrilled that are highly satisfied with your CTAX experience. We will be sure to pass your praise on to our team.

Mar. 9th, 2020

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Pamela Bakersfield, CA

I just wanna say thank you and the team for granting me my freedom back. I can't even put it into words how liberated I feel for the 1st time in years. I've already started rebuilding my credit and I have you and the amazing team at Community Tax to thank for that! Blessing to you all!!!

4 years ago

Reply from Community Tax

Hi ! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 20th, 2019

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Elizabeth New Windsor, NY

I have nothing but positive feedback with Community Tax. My lawyers and the case advocate Christopher L is very thorough, making follow up phone calls on my case status. I am very grateful for them as this eased my stress on my tax issues. I highly recommend Community Tax to everyone experiencing tax problems.

4 years ago

Reply from Community Tax

Hello Elizabeth! We are thrilled to hear that you are very happy with the service provided by Christopher L. We will be sure to share your kind words with our team. We look forward to assisting you and thank you for taking the time to post a review!

Dec. 17th, 2019

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Karyn Menke Gloucester, VA

Community Tax has worked hard to settle my tax debt! I was kept updated on any progress that was made and I felt like they cared about my situation personally. I would recommend using Community Tax to settle IRS debt. Thank you Community Tax!

4 years ago

Reply from Community Tax

Hi Karyn! We are so glad we could help , and we appreciate the positive feedback. Please don't hesitate to reach out to us for your future tax needs!

Dec. 3rd, 2019

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Forrest Connellsville, PA

Community Tax resolved my >$24,000 quickly with very little effort from me. My primary contact, Christopher L, was polite, communicative, and efficient. It was a comfortable environment which decompressed all the stress I was feeling. I am recommending Community Tax to friends and associates.

5 years ago

Reply from Community Tax

Thanks for the feedback, Forrest! We are so glad you had a great experience and an amazing resolution. We will pass your kind words along to Christopher L. He really is one of the best members of our team! Feel free to reach back out to us this tax season.

Oct. 18th, 2019

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Jose Munoz McKinney, TX

I highly recommend Community Tax to solve Tax/IRS problems. They toke there time to analysed my problem, fix details, and come with a solution. Christopher L was an active participant in the solution, he had a lot of patience with my countless questions, always having a positive attitude and right answers.

5 years ago

Reply from Community Tax

Hello Jose, Thank you for your kind review, we just shared it with Chris L! We certainly hope you will reach out to us should you need our assistance at tax time.

Oct. 9th, 2019

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Paul R. McKinney, TX

Community Tax helped get my life back! They helped work out a deal with the IRS that was better than I could have asked for. My case advocate Tessa was great and helped make a very stressful situation easy to get through. Thanks

5 years ago

Reply from Community Tax

Wow Paul! We are so happy to hear you got a great resolution with us. We will be sure to pass along your kind words to Tessa. Please do not hesitate to call us in the future should you need our assistance!

Jul. 9th, 2019

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Cliton Arlington, TX

Clifton-September-19-19 I Like to thank community tax for all the good work they done. When I call customer support they was glad to answered any questions I had and I like thank community tax. For rep. Erica S she was great. She informed me on every step going forward until my case was settle. Thank Erica. From Arlington, TX

5 years ago

Reply from Community Tax

Hi Cliton-Thank you so much for the kind review! We will be sure to pass along the message to Erica S.-We think she is great as well! We are glad you had a great experience and hope you reach out come next tax season should you need our assistance.

Sep. 20th, 2019

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John Brown Marietta, GA

My case had to be one of the longest cases in the history of Community Tax but I want to express how great my contact Daniela G was to work with, she not only kept me up to date on a regular schedule she was able to get my case and offer accepted by the IRS. Amazing and true professional!

5 years ago

Reply from Community Tax

Hi John-WOW! We are thrilled to hear that you got into a great resolution. We will be sure to share your kind review with Daniela G.! Hope to help you out again should you need our assistance next tax season!

Sep. 6th, 2019

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Rosemary Small Talladega, AL

Hi my experience was a good one very nice and positive kept me informed all of the time was very impressed with the services have no problems recommending this company to family and friends I heard of this program from my daughter Hadiya springs and husband Tatiana Chatman

5 years ago

Reply from Community Tax

Hello Rosemary-Thank you so much for kindly posting your review. We are extremely pleased to hear that you will be recommending us to your friends and family! Feel free to give us a call next tax season!

Aug. 29th, 2019

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Jeff L

I couldn’t speak highly about Nancy Z who was my case advocate. She was very attentive and responded immediately to any concerns I had. She made the experience less stressful. It was good to know someone was looking over my best interests.

5 years ago

Reply from Community Tax

Thanks for the feedback, Jeff! We are proud of our customer service, and we are so happy that you had a great experience!! Please don't hesitate to reach out if you need anything in the future.

Jan. 9th, 2019

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Consuella Allen Hollywood, FL

I owed over $30,000 in taxes and was very stressed out about my situation. I didn't know how I was going to pay it. Thank God for Community Tax. I now owe nothing to the IRS. If you are looking for help, this is the place.

5 years ago

Reply from Community Tax

Dear Consuella-WOW! Thanks for the feedback. We are so glad you had a great experience and an amazing resolution. Please feel free to reach out to us next tax season!

Aug. 12th, 2019