SunPower: Read 5,302 User Reviews From Real Homeowners

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GREG D Bakersfield, CA

Top quality products, top quality installation, very personal and professional customer service/sales folks

4 years ago

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Craig Fisher Long Beach, NY

Quality and Professional, Great deals and Rebates, Quick turnaround on payment for referrals...all around great company

4 years ago

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Jeff P. Madera, CA

From first contact to final inspection (and even this reminder email) shows excellence in product and service.

4 years ago

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Marsha Fresno, CA

Easy to work with and understanding when a family medical emergency cause Us to postpone the installation

4 years ago

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Robert Miner San Juan Capistrano, CA

Completed the project on time without any concerns. NO PRESSURE!! Enjoyed working with the entire friendly crew.

4 years ago

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Thomas Amodio Erie, CO

I'm happy with the quality and performance thus far; still too early to gauge customer service and responsiveness in the event we encounter an issue.

4 years ago

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Jim Watson Pahrump, NV

The product works as required, however I wouldn't recommend the company that installed it, M&S electric

4 years ago

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Niki Altabudo Morongo Valley, CA

No Issues with them from signing up to have Solar Installed to the Completion and SCE Permission to Turn On!!!

4 years ago

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Brian Kulm Boise, ID

Knowledge and Professionalism of Products, Excellent customer service from all parties within Blue Raven.

4 years ago

Reply from SunPower

Brian, thank you for leaving a review. Please reach out if you need anything in the future. - Abigail W., Blue Raven Solar

Jan. 26th, 2021

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Randy Kayser Shafter, CA

They did what they said they would do, did it in a timely manner, cleaned up well and great communication

4 years ago

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Robert Wallen Lavallette, NJ

Had power failure tesla battery was depleted and the sun came out. Panels did not generate any electricity for the house

4 years ago

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Judy Lake Havasu City, AZ

Great company to work with, they were here on time and completed the work as scheduled. Friendly and courteous.

4 years ago

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Alison Ogunleye Newhall, CA

Great experience, Super staff, quality product. Cannot say enough good things about my experience with them.

4 years ago

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Randall Polasek San Antonio, TX

Great technology and easy to work with starting with initial consultation all the way to installation.

4 years ago

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Gary

I picked SunPower based on my neighborhood's recommendation. The installation went very well. Everybody kept me in the loop and the service personnel that installed it were excellent people to do business with. Overall very good experience.

4 years ago

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Gary

They have a pretty reliable system. I wish I could pay it all at once, but I think you have to make payments.

4 years ago

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C

Unfortunately, I'm not able to monitor my panels like I thought I could. None of them have broken on me. The installation was a good process.

4 years ago

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Anonymous

I really like the equipment. It looks attractive and works nicely. My electric bill has gone down from $300 to $5.

4 years ago

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gordon d Johnson

Excellent detailed explanation of product and options. Everything went exactly as planned from beginning to end.

4 years ago

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Dat Tran

Quality and customer service. Solartech in general is great. They give good step by step until process is finish.

4 years ago

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Ken

Love my solar power system. No more power outages and when the sun is shining we are not dependent on the grid.

4 years ago

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Virgil Dahl

Corporate folks don't get back to me in a timely manner. Tech have been to my home twice for a total of 4-6hrs and tell me my system is fine when it isn't.

4 years ago

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Kristine

Excellent customer service from the initial no-pressure meeting to the final inspection, oh and great product.

4 years ago

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David Weber

Everything has been great. No problems. Haven't had an electric bill since turning on the solar panels.

4 years ago

Reply from SunPower

Hi David, thank you for taking the time to leave a review. Please reach out if you need anything in the future! - Abigail W., Blue Raven Solar

Dec. 29th, 2020

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Paula Gray

Excellent service, analysis and product. From beginning of analysis to installation, we were treated professionally.

5 years ago

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MARVIN MARASIGAN

When they want my business anytime O call or text JC he will answer right away and now when they got our business I still have questions since we have not been inspected by LADWP he don't bother to answer or reply to my call or text.

5 years ago

Reply from SunPower

Hello Marvin, I've reviewed our records and it appears that you purchased your equipment from an Authorized SunPower dealer. Unfortunately, SunPower is unable to directly resolve the concerns you posted within your review; however, we will gladly contact the dealer on your behalf if you are still experiencing issues with your installation. Please send me a private message if you require further assistance from SunPower.

Dec. 14th, 2020

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Donald Williams

Good product good services Had issue with panels underneath covering wires , came rate up and fixed.

5 years ago

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Jim Stroud

When my system was brought on line in May 2020 my monthly energy has been 0 and I have 1380 kWh in the bank.

5 years ago

Reply from SunPower

Hi Jim, thank you for taking the time to leave a review. We are glad to hear you are saving money and energy with Blue Raven Solar. - Abigail W., BRS

Dec. 14th, 2020

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Maria Valenzuela Denver, CO

I have had the solar panels for a few years and the sales person lied to us. We still have a high energy bill on top of the dollar loan. It is a hoax! They also mentioned we would get so much back in taxes and that was also a lie!

5 years ago Edited January 10, 2024

Reply from SunPower

Hi Maria, I am sorry for the complications in your system's production. We have mailed you a compensation check which we hope helps make up for this error. Please let us know if we can help with anything else. Sincerely, Maddie E., Blue Raven Solar

Dec. 14th, 2020

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company. Claustre

The monthy data provide is wrong. For the summer months the report indicated Solar produced more than I used. However. I was charged for 4 months by the power comlany.

5 years ago

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Stephanie Staniec

They kept me informed at each phase. The teams they used were top rate and did great, quality work.

5 years ago

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Ashley

They were ready to explain in detail why the panels were better. They we're professional and move with perfection.

5 years ago

Reply from SunPower

Hi Ashley, thanks for taking the time to leave a review. We are happy to hear you are enjoying your system. Let us know if you ever need anything! -Maddie E., Blue Raven Solar

Dec. 7th, 2020

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Verified Customer

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SD Hargett

Great customer service. Installment was seamless and salesman was extremely patient and answered all questions asked.

5 years ago

Reply from SunPower

Hi SD, thanks for leaving a review. Enjoy your new system and have a great day!-Maddie E., Blue Raven Solar

Dec. 3rd, 2020

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CJS

high quality product, efficient installation, helpful professionals who took a personal interest in the job

5 years ago

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Joseph Kim

These panels are more efficient than my previous solar. I am thrilled at how much I am saving in electric bills.

5 years ago

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John & Eriko

Very informative Team! Such an easy and overall smooth process With such a quick turnaround from start to completion!

5 years ago

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Patrick Pease

false advertising. only designed for 75% of my electrical usage and gave me light bulbs to cover the last 25% when I was under the impression that you designed for 100% of my electrical consumption, which of course, would have been the smart thing to do....

5 years ago

Reply from SunPower

Hi Patrick, in the installation agreement you signed, Blue Raven guaranteed your system would produce 4,027 kWh in it's first year. Your system has produced 4,120 kWh in a year which is a 102% offset. You also signed the agreement for a 25% offset from our EE kit. Blue Raven has provided you with a state of the art system that is producing very well. Because your home has increased it's energy usage, the only way to offset this additional energy is to add additional panels. We are not responsible for your increased usage and such costs. - Maddie E., BRS

Nov. 20th, 2020

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Celeste McCartney

Professional and great service was provided. All questions were answered and service was excellent.

5 years ago

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Alexander Choi

System works. No need to do anything. The app tells me how well is my system is working. onfirming app.

5 years ago

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Ronald Kopf

Product and installation was well done, system functions as proposed and follow up and service is very good

5 years ago

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CB & JP

Many reasons but here are three: they kept to the schedule; returned phone calls quickly; installed a great system!

5 years ago

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Philip W Gray

Everything works as defined and I don't have any issues with the system. I'm running my a/c all I want. :-)

5 years ago

Reply from SunPower

Hi Philip, thanks for leaving a review your experience . Have a great day! Maddie E., Blue Raven Solar

Nov. 11th, 2020

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Verified Customer

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Jon

We've received great help and service when needed and the system is performing extremely well for us.

5 years ago

Reply from SunPower

Hi Jon, thank you for taking the time to leave a review. We are happy to hear you had a 5-star experience! - Maddie E., Blue Raven Solar

Oct. 22nd, 2020

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Verified Customer

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Carrie Fischer

I think the solar panels are high quality and I haven't had to pay for electricity in the summer for 2 years.

5 years ago

Reply from SunPower

Hi Carrie, thank you for taking the time to leave a review. We really appreciate it! Enjoy you week.-Maddie E., Blue Raven Solar

Oct. 6th, 2020

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Yolanda Keoho

Representatives in each department is readily accessible by email / phone message, replies have been very good

5 years ago

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Ken Neu

Recently installed panels look great and are operating perfectly. Their monitoring app is excellent.

5 years ago

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Jocelyn Hurt

Their installation work was top-notch, and they were great to deal with throughout the whole process.

5 years ago

Reply from SunPower

Hi Jocelyn, thanks for taking the time to leave a review. Enjoy your new system and have a nice day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Raynold Christensen

Excellent service & remarkably low power bills during this summer heatwave! Best decision Iâ€™ve made

5 years ago

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Michael Johnson

They did a very good job for my family, Like looking at the app and seeing how much is being generated.

5 years ago

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Jimmy reum

From the intro meeting, to the installation, to the follow up. SunPower and Jeremy have been amazing

5 years ago

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