SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Alejandro Cortez Hanford, CA

Great system and company was easy to work with. Installers were knowledgeable and professional

2 years ago

Reply from SunPower

We appreciate the feedback, Alejandro. Thank you for helping us change the way our world is powered!

May. 24th, 2022

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Verified Customer

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Alton Williams Sugar Land, TX

I love my solar system it work great plus i love the Tesla powerwall when power goes out.

2 years ago

Reply from SunPower

Glad to see you're enjoying your system, Alton. Thank you for helping us change the way our world is powered!

May. 24th, 2022

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Verified Customer

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Jennifer Shepard Santa Clarita, CA

everything about our experience has been a very easy process. I would do it again.

2 years ago

Reply from SunPower

Hi Jennifer, thanks for the positive review. We are glad that we could help you. Please feel free to contact us if there is a need we can take care of in the future. Thanks again!

May. 23rd, 2022

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Verified Customer

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Mitch Mason Rancho Mirage, CA

Excellent customer service, upfront with total costs. Timely and clean installation

2 years ago

Reply from SunPower

Thanks for useful feedback you provided us, Mitch. Congrats on your new SunPower system and welcome to the family. Please don't hesitate to contact us for anything we can assist with in the future.

May. 23rd, 2022

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Verified Customer

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Zongzhi Hu Pflugerville, TX

from sales to install, every step I have the right person with high level of passion to help me

2 years ago

Reply from SunPower

Hi, thanks for taking the time out to post a stellar review for us! We are delighted to see that you received excellent customer service and that you've received passionate guidance with your solar goals. Feel free to contact us if you have any questions in the future.

May. 12th, 2022

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Verified Customer

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Ajaib Sidhu Fremont, CA

I have the system installed for over a year and very happy with the performance.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is a pleasure that you are happy and confident with your SunPower system. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Jennifer Peralta Fresno, CA

I've had no problems but I would like more education on usage and how to make the most out of the solar

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We are delighted that you have been enjoying your SunPower system. Check out the link below to learn more about how to make the most out of your Solar: http://ow.ly/GnXU50J6Lta

May. 12th, 2022

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Verified Customer

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Nosakhare Imasuen Colchester, CT

They where easy and knowledgeable. I have recommended them to my friends and family.

2 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered! We appreciate you recommending your friends and family and we hope you don't forget, you can earn cash for referrals through the Share SunPower program. Here is a link: http://ow.ly/gWX650FfkQW

May. 5th, 2022

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Verified Customer

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Andy Worley Bakersfield, CA

Easy from the start to finish. I really enjoy the app and the ease of monitoring my system.

2 years ago

Reply from SunPower

We are thrilled that you've been enjoying monitoring your SunPower's production on your MySunPower app! We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 5th, 2022

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Verified Customer

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Russell Sears Westminster, CA

They set me up very well. My system is producing nearly 150% of the electricity I need.

2 years ago Edited April 28, 2022

Reply from SunPower

It is excellent to read about your solar savings and production, Russell. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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ALAN FELDMAN Kyle, TX

Top quality products and installation services. System works beyond expectations.

2 years ago

Reply from SunPower

It is terrific to read the system is surpassing your expectations, Alan. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Heather Hearn Litchfield Park, AZ

The staff is friendly and easy to get in contact with. Provides updates along the way.

2 years ago

Reply from SunPower

We are so glad that you've experienced excellent, friendly communications and look forward to hearing more about your experience!

Apr. 28th, 2022

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Verified Customer

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Eva McDaniel Chino Hills, CA

I have had some problems with my solar but when I contact SunPower they always fix the problem.

2 years ago

Reply from SunPower

It's a delight to see that you experienced excellent customer service. We sincerely appreciate the feedback and couldn't be happier to hear of your satisfaction. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 28th, 2022

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Verified Customer

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Nate Brown Lehi, UT

They came in on budget and the solution looks very clean. And I'm getting the power they promised.

2 years ago

Reply from SunPower

Glad to see you are enjoying your panels, Nate. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Richard Jones Bakersfield, CA

Everything was completed when they said it would be. It seems to be working great

2 years ago

Reply from SunPower

Glad to hear about your experience, Richard. We appreciate the review and are so pleased that your SunPower system is meeting your expectations! Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Ryan Corinth, NY

Sunpower panels are working great so far with no issues. The installer did a good job.

2 years ago

Reply from SunPower

We are delighted to read your installer was about to meet your expectations as well as our product, Ryan. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Irene Senedak Hamden, CT

Top-of-the-industry materials, professional, flexible and so, so nice to work with.

2 years ago

Reply from SunPower

It is such a delight to read your kind review of our SunPower team and product. We truly appreciate the feedback and want to thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Roland Palmquist Parker, AZ

Fast quality work. Works as advertised. Worked will with other contractors on this job.

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you had a quality experience. It's always a goal to see clients happy and confident with their results in choosing SunPower. Contact us if you have any questions in the future. Thank you for helping us change how our world is powered!

Apr. 28th, 2022

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Verified Customer

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Anonymous Chowchilla, CA

Our neighbors used them and recommended them so we chose them. Installation was smooth. I haven’t had any problems.

2 years ago

Reply from SunPower

Great recommendation and choice by y'all. We hope you enjoy your system and save a ton of money along with it. Please feel free to contact us for any needs we can assist with.

Apr. 25th, 2022

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Verified Customer

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Allan Port Arthur, TX

They were at times slow in responding to my request. Very smooth, no problems so far.

2 years ago

Reply from SunPower

Thanks for the feedback, Allan. We are glad to see that the were no problems during your experience with us. Please feel free to contact us in the future if there is something we can help with.

Apr. 20th, 2022

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Verified Customer

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Christopher Duenas

Awesome experience overall. Installation, service, monitoring, and the benefit of solar.

2 years ago

Reply from SunPower

Hi, thanks for the stellar review. We are excited to have you part of the SunPower family, and it brings us joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us create a more sustainable future!

Apr. 7th, 2022

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Verified Customer

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Robert D Nusbaum

Great panels that have reduced my power bill immediately after switching them on.

2 years ago

Reply from SunPower

Hi, we appreciate you sharing your SunPower experience. We are so happy to hear that you are saving money and receiving clean energy. Please reach out to us with any questions or concerns in the future. Thank you for helping us change the way our world is powered.

Apr. 7th, 2022

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Verified Customer

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Reamonn Vincent Dantes

The entire process as well as post process has been great, timely and well supported.

2 years ago

Reply from SunPower

It's a delight to see your satisfaction with SunPower's process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 7th, 2022

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Verified Customer

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Ann Coan

very happy with the set up, very professional , lowered my bill by $150 per month

2 years ago

Reply from SunPower

It's fantastic that you are enjoying savings obtained with your SunPower system. Your satisfaction with your installation is compelling. Please reach out in the future with any further questions that may arise or any additional feedback. Welcome aboard, and thank you for helping us change how the world is powered.

Apr. 7th, 2022

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Verified Customer

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Garry L Wedlow

Speaking with family that also have solar, we agree that I had the best experience overall

2 years ago

Reply from SunPower

Hi, thank you for the amazing review. It is wonderful to see that you've had an exceptional experience with SunPower. We strive to give our customers the best-in-class service and products. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Penny Raidy

No one or company is perfect. Custo.er service is easy and very professional very easy to work with.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services, and we hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Apr. 7th, 2022

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Verified Customer

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Tom McDermott Bakersfield, CA

Hey dealer honesty, Professionalism and energy production of the solar panels totally happy

2 years ago

Reply from SunPower

Hi Tom, thanks for the great feedback. We are delighted to hear that you are happy with your new system and your experience with dealer went expected. Please feel free to reach out if there is inquiry we can take care of in the future.

Mar. 30th, 2022

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Verified Customer

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Rodolfo Ramirez Houston, TX

The product speaks for itself but the process and customer service is what really stood out.

2 years ago

Reply from SunPower

Rodolfo, it is great to see you are enjoying your system as well as the exceptional service from our team. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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William Rue Simsbury, CT

Honest people - both salesmen and installers. Lower electric bills. Saving the planet.

2 years ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this glowing review. It’s a true delight to hear of your savings! We pride ourselves on our customer service and see your experience has been no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Mar. 30th, 2022

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Verified Customer

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Dion Galicinao San Jose, CA

Service is above and beyond my expectations. Installers are very professional to deal with.

2 years ago

Reply from SunPower

It is great to read we have exceeded your expectations, Dion. Thank you for the review and for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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TOM BUFFUM San Dimas, CA

Excellent process from proposal - negotiated pricing - installation and startup.

2 years ago

Reply from SunPower

We are thrilled to see your satisfaction with your SunPower experience. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Mar. 22nd, 2022

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Verified Customer

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Patrick Owens Tracy, CA

They did a good job. The solar panels are working and they are making electricity.

2 years ago

Reply from SunPower

We appreciate the feedback, Patrick. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Molly LM Smith Fresno, CA

The equipment has worked better than expected and the company we used was outstanding!

2 years ago

Reply from SunPower

Molly, we are happy to read your system is exceeding your expectations. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Ezra Luna San Antonio, TX

The system seems to be very high quality products and the warranty is top notch.

2 years ago

Reply from SunPower

We appreciate the feedback and are happy to read you are satisfied with your system and warranty. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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jeanette steck Visalia, CA

Up front and during the process very responsive, but after completion i have no idea how to track my power

2 years ago

Reply from SunPower

Hi there Jeanette, we are so pleased to hear about your experience during your service. The My SunPower app can be utilized to track your power. If you are using a device for which the app is not yet available, log in to the mySunPower web portal with your web browser. This way, you always have an overview of system performance. Once the app is available on additional platforms, you can download it to access information and monitor your SunPower solar system at home. We apologize for not meeting your expectations and hope this helps.

Mar. 16th, 2022

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Verified Customer

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Terri Brooks Prosper, TX

Solid system and the best planning and execution, as well as good financing options.

2 years ago

Reply from SunPower

Thanks for the positive feedback, Terri. We are delighted to see you are happy with your new system. Let us know if there is something we can help with in the future.

Mar. 16th, 2022

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Verified Customer

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Brigham Beatie Fresno, CA

They were fast, efficient, friendly and had great customer service throughout the entire process.

2 years ago

Reply from SunPower

We appreciate the feedback, Brigham, and are delighted to hear you had a wonderful experience. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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JAMES RICHTER Wichita Falls, TX

My electric bill got January was $408 and they are estimating over $500 for this month. Did not have electric bills that high before Sunpower.

2 years ago

Reply from SunPower

Hi James, we appreciate your feedback it is very important to us. We are sorry to hear that your recent electric bills were higher than normal. I can open a case for you and have an executive support specialist look further into this matter. When you have a moment, please provide us with your account details. Thanks!

Mar. 3rd, 2022

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Verified Customer

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Dan Sabatini Lawrence, KS

Performance of system is great. Once installed it is a simple to operate and maintain.

2 years ago

Reply from SunPower

Hi Dan, thanks for taking the time out to provide us with your feedback. It is wonderful to see that your system is performing at an optimal level. Feel free to contact us if you run into any issues or have questions. Our team is always ready to help!

Feb. 16th, 2022

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Verified Customer

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Gregory Allen Yucaipa, CA

They kept me in the loop and were very attentive to letting me know the steps and timing.

2 years ago

Reply from SunPower

Hi Gregory, thank you very much for the positive feedback. We are always striving to provide the best possible service we can deliver to our customers. It is thrilling to hear that you feel the same way and received that excellent care from our team. Let us know if there is anything we can help with in the future.

Feb. 15th, 2022

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Verified Customer

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Kyle Clearfield, UT

It looks good. It went smooth. They took care of every issue that we had right away.

2 years ago

Reply from SunPower

We appreciate the positive feedback, Kyle. It is nice to hear that all issues you had were addressed in a professional manner. We hope you enjoy your system and the benefits that come along with it. Please feel free to reach out if there are any needs we can take care of.

Feb. 15th, 2022

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Verified Customer

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Jerome Yucca Valley, CA

Our salesman dealt with us in a timely manner and problems were resolved quickly. It's producing as expected.

2 years ago

Reply from SunPower

Hi Jerome, thank you for taking the time out to leave a review. It is wonderful to see that the salesmen were professional in every manner. If there are any issues with the system or something you aren't sure about, please feel free to contact us. Thanks!

Feb. 15th, 2022

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Verified Customer

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Lloyd Venus, TX

They do everything they say they're going to do. There was a problem with the previous installation and they were right there the next day and fixed it and if I had any concerns like that they have resolved it and fixed it.They seem to be very knowledgeable and helpful. They explained the system to me and if I had any problem they were very knowledgeable on how to resolve it and they resolved to quickly.

2 years ago

Reply from SunPower

We truly appreciate you taking the timeout to leave an amazing review for us, Lloyd. We apologize for any inconvenience from the issues that came up during the installation. It's a relief to see that it was resolved by the team that provided you with best-in-class service. If there is an inquiry we can assist with in the future, please feel free to contact us. Thanks!

Feb. 15th, 2022

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Verified Customer

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Don Yorba Linda, CA

Had some problems from time to time and they're not always quick to resolve. Installation went well.

2 years ago

Reply from SunPower

Hi, Don thanks for the important feedback. We are sorry to hear that you had a few issues during the process to get your system installed. Please feel free to contact us if there is anything we can assist with in the future.

Feb. 15th, 2022

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Verified Customer

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Christopher Camp Verde, AZ

Just haven't had any issues. It was smooth, very minimal interruption to our regular daily life.

2 years ago

Reply from SunPower

Hi Christopher, thanks for leaving positive feedback. We are happy to see that there is no issue so far with the system and is performing at the expected level. If you do run into an issue or have a question, please feel free to contact us. Thanks again!

Feb. 15th, 2022

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Verified Customer

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Anonymous Surprise, AZ

We had it installed a couple of years ago and we have no complaints at all. It's a good system.

2 years ago

Reply from SunPower

We are delighted to read your wonderful feedback as well as your exceptional experience with your system. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Verified Customer

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Elena East Meadow, NY

Every facet of the process was thorough and the staff is professional and knowledgeable.

2 years ago

Reply from SunPower

We are so ecstatic to read about your wonderful experience, Elena. It is a pure joy to see from start to finish your expectations were met, and able to provide you knowledge. Thank you so much for helping us change the way our world is powered!

Feb. 9th, 2022

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Verified Customer

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Ms. Janice Kirkley Rio Vista, CA

Staff has been great to work with, very friendly and knowledgeable of their product

2 years ago

Reply from SunPower

Thank you for the nice words! It is lovely to hear that you had a great experience with the team and provided excellent support. We appreciate the review and thank you for helping us change the way our world is powered!

Feb. 1st, 2022

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Verified Customer

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James F Schlund Chico, CA

Our local Sunpower dealer had a great team with follow through at ever step. Solid in every way.

2 years ago

Reply from SunPower

We appreciate your feedback and are so appreciative of your review. We pride ourselves on our customer service and are delighted to meet your expectations at every step. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 25th, 2022

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Verified Customer

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Brian Bunkers Port Hueneme, CA

Courteous and professional staff. They communicate quickly with us when we have a question.

2 years ago

Reply from SunPower

Hi Brian, thank you for the fantastic review. We strive to give our customers the best-in-class service and products. Please feel free to contact us if we can assist with your needs in the future. Our team is always ready to help.

Jan. 25th, 2022

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