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SunPower Reviews

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8.3

Overall Score

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Jocelyn Hurt

Their installation work was top-notch, and they were great to deal with throughout the whole process.

5 years ago

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Reply from SunPower

Hi Jocelyn, thanks for taking the time to leave a review. Enjoy your new system and have a nice day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Anonymous

Everyone I worked with through the process from sales, installation and support were very professional.

5 years ago

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Reply from SunPower

Hi there, thanks for taking the time to leave a review. We are so happy you had a positive experience. Enjoy your system and have a great day!-Maddie E., Blue Raven Solar

Sep. 30th, 2020

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Robert Laverty, HES Solar

They produce very well and everything from beginning to end and continuing as been top notch service.

5 years ago

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Hector O.

Great customer service and very honest. Upgraded our original system and are super pleased once again.

5 years ago

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Jake Riley

Delivered on every promise they made. Friendly and Helpful staff. The Product looks good and has performed great.

5 years ago

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Cathy Anderson

We're finally seeing a difference in our electric bill! A little more info regarding getting the tax credit would have been beneficial.

5 years ago

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Reply from SunPower

Hi Cathy, thanks for leaving a review. We are happy to hear you have had a great experience. If you have any additional questions about your tax credit please give us a call. Heave a great day!-Maddie E., Blue Raven Solar

Sep. 29th, 2020

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G. M. Davis

My system is constantly not working or not recording my energy levels. I am also receiving huge electric bills every month. What a waste for me as talking to many of my neighbors who also have solar systems..I have certainly been ripped off!

5 years ago

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Reply from SunPower

Hi Georgette, we are sorry to hear you have a poor experience. Since your system went down for a few months, we have compensated for this lost production. I hope this helps to make up for our shortfall. Your system is now back online and producing very well. Please give us a call if you any other concerns or questions. Sincerely, Maddie E. Blue Raven Solar

Sep. 25th, 2020

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Pat Escondido, CA

Would like to have an app where I'm able to see the amount of energy our family is using compared to what we are producing

5 years ago

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Wade Bishop And Nicole Covina, CA

excellent products and services all the installation teams are professionals and delicate for them jobs.

5 years ago

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Ron Madera, CA

Customer Review Video

5 years ago

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K Van Horn Savoy, TX

The product is excellent and the app is great for tracking your usage of power and solar production

5 years ago

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Marlene M Waller Durham, NC

Happy with their product, customer service, facilitization of local approval process, and esp. energy savings!

5 years ago

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Reply from SunPower

Hi Marlene, thanks for leaving a review of your experience. We are thrilled to hear all went well. Have a great week!-Maddie E., Blue Raven Solar

Sep. 7th, 2020

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George R West Hartford, CT

The panel installation went really well and over the past year we have saved a ton of electricity bills

5 years ago

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Ted & Judy Lake Havasu City, AZ

great installation crew., they went out of their way to make the installation great and even color matched the equipment where required.

5 years ago

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Lee Sun City, AZ

Great product! Installation was right on schedule. All our questions were answered in a timely manner.

5 years ago

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Solar One Prescott, AZ

I have had the SunPower solar panels for just over a year now. So far they have worked perfectly.

5 years ago

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Brenden Dalzen Lindon, UT

When the plans were drawn up and reviewed it was estimated to be 100% offset, but that has not happened a single month. Last months bill from Rocky Mountain was over $200

5 years ago

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Reply from SunPower

Hi Brenden, I just looked at your system and it is currently producing at 106%. I would be happy to look at your bill and address any questions or concerns you have. My email is reviews@blueravensolar.com, thanks.-Maddie E., BRS

Aug. 12th, 2020

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Sandy Ripplinger Louisville, CO

It's great to see my low energy costs during a hotter than usual summer! Everything is going well.

5 years ago

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Reply from SunPower

Hi Sandy, thanks for leaving a review. We are happy to hear you are saving money and the planet. Enjoy your day!-Maddie E., BRS

Aug. 19th, 2020

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GK East Hampton, NY

They were very present for the entire process from paperwork, inspections, and installation. The interface for the unit is easy and is working great.

5 years ago

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Terri Mitchell

Easy app, great installation company, Northern Pacific Power in Santa Rosa. Simply the most professional.

5 years ago

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Joel Suty

Excellent performance and appearance. Freedom Solar did an excellent installation on my metal roof.

5 years ago

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PETE

LIKE THE PRODUCT AND HOW IT WORKS. INSTALL TEAM WAS GREAT. EVERYBODY ON THE TEAM FROM START TO FINISH WERE GREAT

5 years ago

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Chuck Berry

Great service from beginning till project was finished. Everyone involved was friendly, polite and kept us informed.

5 years ago

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Bodean

Getting free power on sunny days. The app works really well and only varies from ComEds net metering by 3-4 percent.

5 years ago

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John Morgan

Customer Review Video

5 years ago

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Reply from SunPower

Hi John, thanks for leaving a review. We really appreciate it and your business. Enjoy your new system!-Maddie E., Blue Raven Solar

Jul. 31st, 2020

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Patrick Burge

Customer Review Video

5 years ago

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Reply from SunPower

Hi Patrick, thanks for taking the time to leave a review. Enjoy your week!-Maddie E., Blue Raven Solar

Jul. 28th, 2020

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Jeff Nohren

We have had great success with our system and Blue Raven was great when we had to reset after a lightning strike.

5 years ago

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Reply from SunPower

Hi Jeff, thanks for leaving a review. We are thrilled to hear you had a 5-star experience. Enjoy your system and have a great weekend!-Maddie E., Blue Raven Solar

Jul. 24th, 2020

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sandick

they were good to work with in evaluating their product, installation, etc. Since then, no follow up or contact has been made.

5 years ago

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calguy Castro Valley, CA

It took three months to begin installation, the completion was after the projected date, and the workmanship was not very good (nails exposed, loose electrical mountings, etc)

5 years ago

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Reply from SunPower

Hello Calguy, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Jul. 7th, 2020

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Stephen McConnel Napa, CA

Impressive impact strength, tolerance to a wide range of temperatures and excellent power production.

5 years ago

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Jennifer Sofes Rocklin, CA

Great company and people we had a problem with a leak on the room and they came right out and fixed the problem.

5 years ago

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Fred K Fort Mohave, AZ

So far my system has exceeded my expectations. Just wish I had the ability to monitor each panel separately.

5 years ago

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Steve T Bethlehem, PA

The equipment and power generated was excellent but the data available to the owner from that equipment is somewhat limited.

5 years ago

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Steve Steinberg Ellington, CT

They have delivered everything they said they would and more. They are a great company to work with.

5 years ago

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Winston Alleyne Brooklyn, NY

It generates more power than I need every month I'm giving back to the grid. the app is easy to use and understand.

5 years ago

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Patt and Bob Salisbury Albuquerque, NM

Performance is perfect. We are in our third year of basic PNM charges every month. Couldnt be better

5 years ago

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Arlene Pfaff

If there have been any problems or any questions, customer support gives a quick response to us right away.

5 years ago Edited January 10, 2024

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They did a good job for a good price. They were very professional and kept me well informed thorugh the whole process.

5 years ago

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Joe Steffen

Great group of employees that I interacted with -- and a GREAT solar installment working everyday!!!

5 years ago

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Karen S

Very happy with Mark, the salesman to the gentlemen who installed the solar and customer service. Best ever

5 years ago

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Sean D

After consulting and researching several companies, Sun Power via CertaSun offered the best product and options

5 years ago

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The BEST solar company out there!

Everyone has been pleasant and courteous, and the work was done professionally and at no inconvenience to me.

5 years ago

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An informed user

their attentiveness and quality is good, but there is a lack of coordination with the power company's solar power generation monitor

5 years ago

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Steve Freitag Palm Springs, CA

Answered all our questions and did a great job in every respect! Installation was even faster than expected.

5 years ago

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Atul Chandler, AZ

My experience was really good but I think there are some opportunities for improvement in terms of communication, insight of the mechanism etc.

5 years ago

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Sheryl Jones Desert Hot Springs, CA

Great performance, great support, great sales staff. Handled everything with minimal effort on my part.

5 years ago

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Cynthia Sharp Port Jervis, NY

Ease of dealing with company representative. Ease of completing paperwork. Ease of completing project.

5 years ago

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M. VanDyken Olivehurst, CA

Great product, and great service. The solar panels look fantastic on my roof, and they were installed crazy fast.

5 years ago

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T Matley Berkeley, CA

Only used their equipment, installed through approved vendor. Very satisfied with equipment solar production

5 years ago

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John from Babylon Babylon, NY

Great process from start to finish. Up front and honest. My system looks and performs better than expected.

5 years ago