SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Sasikumar Irving, TX

It is the number one system on the market. They seem to be really good. I am satisfied.

2 years ago

Reply from SunPower

We are so thrilled to see how satisfied you are with your SunPower system. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 20th, 2022

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Verified Customer

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Bonnie San Ramon, CA

Works as expected. The warranty is why I chose it. The service crew was exceptional.

2 years ago

Reply from SunPower

We appreciate your feedback and are so appreciative of your review. We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 20th, 2022

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Verified Customer

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H San Diego, CA

They do a good job on customer care. So far it is good. I am saving money paying for electricity.

2 years ago

Reply from SunPower

Hi H, we appreciate the kind words. It brought us joy to read your review. We are so happy to hear that you are saving money and receiving clean energy. Please reach out to us with any questions or concerns in the future. We'd be more than happy to assist you. Thank you for taking the time out to post a review.

Jan. 20th, 2022

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Verified Customer

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Joann Oakdale, CT

The installers were fine and it was good but there was a wire touching the roof so it wouldn't pass inspection.

2 years ago

Reply from SunPower

We sincerely apologize for your experience and would love the opportunity to restore your confidence in SunPower. Please send us a private message here with your personal contact information as we would love to open a case and assign you an Executive Support Specialist. We look forward to hearing from you and thank you for your feedback.

Jan. 20th, 2022

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Verified Customer

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Timothy Beachwood, NJ

Solar panels are the best. I would recommend them. They have done everything they have promised.

2 years ago

Reply from SunPower

What an excellent review! We are so happy to hear of your satisfaction with our products. Thanks for helping us change how our world is powered!

Jan. 20th, 2022

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Verified Customer

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Holly Vallera San Diego, CA

Knowledgeable sales representative. Responsive staff. Excellent installation foreman.

2 years ago

Reply from SunPower

Holly, we are thrilled to read of your excellent experiences with our customer service, sales rep, and installation teams. We are always here and ready to help answer any questions you may have in the future. Thank you for helping us change the way our world is powered!

Jan. 18th, 2022

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Verified Customer

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Julio G Valencia, CA

It was easy to work with Jeff and the rest of the team. Planning and installation went smoothly.

2 years ago

Reply from SunPower

We are so glad that Jeff and his team were easy to work with. It's thrilling to see how satisfied you are with the installation process. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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linda neris Murrieta, CA

They are very supportive and always alert me if there is a problem with the system

2 years ago

Reply from SunPower

Linda, we are so happy to read about your experiences. We are always here to help and would love to hear about your future experiences. Thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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Jean Ho San Jose, CA

It's amazing to see the electricity delivery charges just disappeared from my bill.

2 years ago

Reply from SunPower

Jean, that is certainly amazing. We really appreciate your review and are delighted to hear how happy you are with your system. Congratulations on your savings and thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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Chris Rogers

Good customer service, finished job,good follow up, on time appointments in 1 day

2 years ago

Reply from SunPower

Hi Chris, we appreciate the kind review and feedback. Let us know any time you have a question, we're always here to help. Thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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Parrish Orion, IL

Working well, given the time of year, with shorter daylight hours and angle of sun during winter

2 years ago

Reply from SunPower

Hi Parrish, thanks for the important feedback. We hope you're enjoying your system and is performing based on your expectations. Please contact us if there are any concerns or questions we can address in the future.

Jan. 12th, 2022

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Verified Customer

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Christoper Lee Wylie, TX

Was quick and easy. Amazing staff! Quickly answered all questions and concerns.

2 years ago

Reply from SunPower

It is great to see that your service was amazing and all your questions were addressed in a professional manner. Thanks for taking the time out to leave a review for us it helps us out a lot. Feel free to contact us in the future for any inquiries we can assist with.

Jan. 12th, 2022

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Verified Customer

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Jason Peruti Farmington, CT

Great Sales/Customer Service. The process was quick, detailed, and I exactly what I was promised

2 years ago

Reply from SunPower

We appreciate the kind words and review, Jason. It is wonderful to hear how well the process went and hope you reach out in the future with any questions that might come up. Thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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Irwin Rovner Wendell, NC

I believe the installation and permitting is complete, buy the system doesn't work! My most recent power bill was 135% of the neighborhood average and I am the ONLY house with solar panels. Something is wrong. VERY WRONG.

2 years ago

Reply from SunPower

Thank you for the feedback, Irwin. We are truly sorry for the experience you with your new system. We'd love to resolve this issue and restore your confidence in SunPower. Your account was located and a case has been opened regarding the matter. An executive support specialist will contact you for further assistance.

Jan. 5th, 2022

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Verified Customer

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Joan Papkin Santa Clarita, CA

According to the app that tracks my power generation, the system is generating power.

2 years ago

Reply from SunPower

We are so glad you are enjoying the usage of your app and that your SunPower system is generating cleaner, better energy! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Verified Customer

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Richard Eggers Sunnyvale, CA

Winter time so we must wait for more info, but seems to be on target for Cobalt's estimations.

2 years ago

Reply from SunPower

Richard, it is great to hear that you are on target. We appreciate the review and feedback and hope you reach out if you have any further questions or concerns. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Verified Customer

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David Hansen Fremont, CA

Had to wait for instillation, but the instillation and performance are as good as I wanted

2 years ago

Reply from SunPower

We apologize for the wait, David. We are so pleased to see your satisfaction with the installation process. Your feedback is essential to us in improving our services. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Dec. 30th, 2021

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Verified Customer

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Charles Clark Stony Brook, NY

Excellent estimates of need and cost and installation timeline. Great workmanship.

2 years ago

Reply from SunPower

Charles, we appreciate your feedback and are so appreciative of your review. We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Verified Customer

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Tim Berkeley, CA

We're completely happy. It runs by itself, it is effortless. It was quick and smooth setting it up.

3 years ago

Reply from SunPower

Hi Tim, it is lovely to hear your SunPower success story! We are pleased that your SunPower system meets your expectations and runs effortlessly. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Verified Customer

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Craig Arlington, TX

The stuff is all good. It has been smooth and fast. They are the best for solar.

3 years ago

Reply from SunPower

Craig, we genuinely appreciate your endorsement of SunPower! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Dec. 17th, 2021

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Verified Customer

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Brent Waco, TX

It all went very quick. They are very responsive to any questions I have. It is a good value.

3 years ago

Reply from SunPower

We are delighted the process was quick and that you stayed well informed regarding your inquires along the way, Brent. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Verified Customer

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Anonymous Whittier, CA

It is the best option as far as technology and price. Installation was very good and quick.

3 years ago

Reply from SunPower

Welcome to the SunPower family! We are delighted that your installation was quick and efficient. Please reach out to us in the future with any questions you may have, and thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Verified Customer

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Jeff La Mesa, CA

It's great equipment. It works beautifully. We're making money using it. They're just great.

3 years ago

Reply from SunPower

Hi Jeff, we are so happy to see how satisfied you are with your SunPower system! Please reach out in the future with any further questions that may arise or any additional feedback. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Welcome aboard!

Dec. 17th, 2021

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Verified Customer

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Anonymous Seymour, CT

The crew that put it was very good. They did a good job. I like that the parts are built in the United States.

3 years ago

Reply from SunPower

It's great to hear that service went smoothly, and the installation team got your SunPower system up and producing better, cleaner energy. We hope you enjoy the new solar system. Please reach out to us if any questions or concerns in the future. Our team is always ready to help.

Dec. 17th, 2021

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Verified Customer

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Tim Phillippe

Easy process. Friendly people. Better for the environment and lower electrical cost.

3 years ago Edited January 10, 2024

Reply from SunPower

We appreciate the kind words, Tim. We always strive to provide the best service to our customers. It brings us joy to see you satisfied with our work. Don't hesitate to reach out for any assistance needed down the line. Thanks again!

Dec. 7th, 2021

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Verified Customer

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Keith Reed Grand Prairie, TX

System performance is excellent. Installation and turn-up completed on scheduled

3 years ago

Reply from SunPower

We love hearing about your system's performance and how well the installation went. Let us know if you have any further questions or concerns and thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Daniel Fisher Broomfield, CO

Good communication throughout the process. Quality panels laid out in a discreet manner.

3 years ago

Reply from SunPower

We are so glad to see your satisfaction with our panels and communication. Thank you for taking the time to leave a review and for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Amanda Gerrard Cathedral City, CA

They've been very easy to work with. Every issue has been handled quickly and easily.

3 years ago

Reply from SunPower

Hi Amanda, thanks for the kind words. We are glad to see that you have received the proper care and attention. Feel free to contact us if there are any other issues we can assist with in the future.

Nov. 29th, 2021

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Verified Customer

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Kathy A Romaniello Woodbury, CT

Very professional service. Men were efficient and left with everything done and cleaned up.

3 years ago

Reply from SunPower

Hi Kathy, thanks for the great review. We are happy to hear that your service went great and no issues occurred. Please contact us if you have any needs we can help out with in the future.

Nov. 29th, 2021

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Verified Customer

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Luis Martinez

Quality of panels, panel efficiency and system performance, speed of service, and good customer service

3 years ago Edited January 10, 2024

Reply from SunPower

Thanks for the great review, Luis. We have the best-looking and performing solar panels in the industry. It is wonderful to see that the system is living up to your expectations. Feel free to reach out if there are any questions or concerns we can help you with. Thanks again!

Nov. 22nd, 2021

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Verified Customer

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Jun Mount Laurel, NJ

It looks great. They are the best solar panels. They are up to date on the code. It is great.

3 years ago

Reply from SunPower

Hi Jun, thanks for taking the time out to post a review for us! We are so happy to hear of your satisfaction with our products. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Nov. 16th, 2021

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Verified Customer

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calvin ford Redding, CA

Great company and the people involved are just fantastic had fun with the installer's

3 years ago

Reply from SunPower

Thanks for the kind words, Calvin. We are happy to see that you had a joyful experience with the installers. We hope you enjoy your system if there are any issues feel free to contact us. Thanks again!

Nov. 8th, 2021

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Verified Customer

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Anna Barajas Santa Clarita, CA

The whole team was wonderful to work with very knowledgeable and always answered all my questions

3 years ago

Reply from SunPower

Thanks for taking the time out to post a review, Anna. It's a joy to hear that all your questions were answered in a professional manner. Feel free to reach out to us for any needs you may have in the future.

Nov. 8th, 2021

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Verified Customer

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Jeffery Scott Veach Port Angeles, WA

great crew. knowledgeable, friendly, very, very neat on the job site. excellent work habits.

3 years ago

Reply from SunPower

Hi Jeffery, thanks for the wonderful review. We happy are happy to hear that the overall service went amazing. Please don't hesitate to contact us for any needs in the future you may have. Thanks again!

Nov. 8th, 2021

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Verified Customer

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Joe Ballard Bakersfield, CA

initial start up issues, but installation was pleasurable and once started all is well.

3 years ago

Reply from SunPower

Thanks for the feedback, Joe. We are glad to see that the installation went great and the system is performing well. Please contact us if have any inquires we can help with it. Thank you for choosing SunPower!

Nov. 8th, 2021

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Verified Customer

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MAYANK Gupta Naperville, IL

Great product and great warranty.. Would like to have per panel generation metrics available to the customer

3 years ago

Reply from SunPower

Hi Mayank, we appreciate the feedback. Our team of engineers is planning on implementing this feature in mySunPower app keep a lookout for it. Also, thanks for taking the time out to post a review for us.

Nov. 1st, 2021

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Verified Customer

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SERENA CAIOLA Port Angeles, WA

I've been making power since hook up. I've only had to pay the basic electric bill of $43.00 month.

3 years ago

Reply from SunPower

We are delighted to hear of your savings, Serena. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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Verified Customer

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Steve Sartirana Colebrook, CT

The company that we dealt was professional, informative, and there whenever we had a question.

3 years ago

Reply from SunPower

Steve, we are pleased that we were able to answer your questions in a professional and informative manner. It is our goal to see clients happy and confident with their results in choosing SunPower. If you have any questions in the future please reach out to us.

Oct. 25th, 2021

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Verified Customer

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Roland Alfelor Escondido, CA

Outstanding Customer Service from initial consultation, installation and starting the system.

3 years ago

Reply from SunPower

We were delighted to hear about your outstanding experience with SunPower. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 25th, 2021

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Verified Customer

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Jack Edwards Napa, CA

Very efficient and reliable. I've had it for one year and have saved a lot of money.

3 years ago

Reply from SunPower

What a wonderful review, Jack! We are so happy to hear of your savings with our products. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Melinda Santee, CA

Everything seems to be working as expected. Their service has also met my expectations.

3 years ago

Reply from SunPower

Thank you for taking the time out and leaving us a review, Melinda. We are glad that the service went great along with the system meeting your expectations. If you have ever any trouble with the system please don't hesitate to contact us.

Oct. 20th, 2021

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Verified Customer

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Stoner Mahomet, IL

SunPower had some of the best panels. Everything seems to work well. It has been smooth.

3 years ago

Reply from SunPower

Thank you for the kind review, Stoner. We are so glad to see everything working well, and the installation was smooth. Let us know if we can help you out with anything else, or answer any questions you may have in the future. Thank you for choosing SunPower!

Oct. 20th, 2021

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Verified Customer

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David B Cagle Los Angeles, CA

The process was easy. Sanjay Israni was great. The installers were great. I love it.

3 years ago

Reply from SunPower

That is wonderful to hear, David. There is nothing better than seeing you satisfied with the whole process from beginning to end. We love that you love your system and that your installation went easily. Thank you for choosing SunPower and helping change the way our world is powered.

Oct. 20th, 2021

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Verified Customer

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Jason Medwid Vallejo, CA

Trouble turning on equipment. Took 4 visits and over a month just to troubleshoot and trun on system

3 years ago

Reply from SunPower

Jason, thank you for your feedback. We sincerely apologize for the troubleshooting process involved in getting your system up and running. We value your time, so please let us know if there are any further questions or issues. Thank you for helping us change the way our world is powered.

Oct. 20th, 2021

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Verified Customer

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Mitchell Clay Fresno, CA

The time it took to put the panels up was about four month every thing was done right.

3 years ago

Reply from SunPower

Hi Mitchell, we are glad to have you part of the SunPower family. Thank you for the kind words and enjoy your new panels. If you have any questions or needs in the future please contact us we'd love to help.

Oct. 12th, 2021

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Verified Customer

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Keith Arrol Fairfield, CA

Equipment works well; generates abundant electricity; brought our utility bills down.

3 years ago

Reply from SunPower

Hello Keith, we appreciate the positive feedback. We are glad to see that you're enjoying the system and is saving you money. Feel free to reach out to us for any needs in the future. Thanks again!

Oct. 11th, 2021

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Verified Customer

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Dano Bagnell Palm Desert, CA

Very friendly and courteous. The end product was everything they said it would be.

3 years ago

Reply from SunPower

We appreciate your review Dano and are so happy to see you are satisfied with the results! We are always here to help. Please reach out in the future with any questions or concerns that may pop up.

Oct. 12th, 2021

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Verified Customer

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Wayne Peoria, IL

Their support team answered the questions I had. So far everything is working fine.

3 years ago

Reply from SunPower

We are thankful to hear everything is working well and all your questions were answered, Wayne. Thank you for helping us change how our world is powered!

Oct. 16th, 2021

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Verified Customer

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Steven Orinda, CA

My roof is thoroughly damaged and sometimes customer service is nonresponsive but the equipment seems to be performing well. I just wish they were more personal with their support for their customers.

3 years ago

Reply from SunPower

Hi Steven, I'm sorry to hear about your roof damage. I would like to have an executive support specialist contact you to address this right away. Can you please send a private message with your contact details? Thank you for bringing this to our attention.

Sep. 22nd, 2021

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Verified Customer

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Anonymous New Lenox, IL

Installation was smooth. There were no problems. It is doing everything it is meant to.

3 years ago

Reply from SunPower

So happy to see your system is running smoothly and keeping up to expectations. Let us know if we can help with anything else, and thank you for choosing SunPower!

Oct. 16th, 2021

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