SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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Desmond Campbell, CA

SunPower was very quick, efficient, and professional. Kept me informed on everything that was happening

4 years ago

Reply from SunPower

Thank you for the kind review, Desmond! We were glad to hear that you had a great experience with the sales team and they provided excellent support too.

Oct. 22nd, 2021

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Verified Customer

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Richard Kissimmee, FL

They answer my calls whenever I call, and to my emails when I email them. I was not home but installation went smooth

4 years ago

Reply from SunPower

Hi Richard, we are so pleased to read your review. It was wonderful to see that our services met your expectations and that the process was made simple. Thank you so much for helping change the way the world is powered!

Oct. 22nd, 2021

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Verified Customer

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Farzin Mehrdad Laguna Niguel, CA

Great service and very professional . The work was in time abs I was kept in the loop through put the process.

4 years ago

Reply from SunPower

Farzin, we are so glad that our professional service met your expectations! We strive to offer a quality experience throughout the entire process. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Justine Henderson, NV

Ease of use, good customer service, seemed knowledgeable about the industry and service/products being sold

4 years ago

Reply from SunPower

Justine, we appreciate your feedback and are so appreciative of your review. We are glad to serve you with excellence. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Sarina Martinez Voluntown, CT

Great product. Always communicated what to expect next. Every person I dealt with was knowledgeable and personable.

4 years ago

Reply from SunPower

Sarina, we are so glad that our SunPower products meet your expectations. We sincerely appreciate the feedback and are pleased that your experience was personable. Thank you for helping us change how our world is powered!

Oct. 25th, 2021

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Verified Customer

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Charles Danielson, CT

Installation was smooth. The equipment is working and anytime we call them with questions, they get right on it.

4 years ago

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Verified Customer

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Anonymous Pleasant Hill, CA

Installation took two days and everything was done and they were clean. It is producing was I expected.

4 years ago

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Verified Customer

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Pankaj Bakersfield, CA

Installation was perfect. Everything looks good. Any time I call about anything, they are there right away.

4 years ago

Reply from SunPower

Glad to hear how happy you are with our service, Pankaj! We are always here to help and appreciate your feedback. Thank you for helping us change the way our world is powered!

Nov. 16th, 2021

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Verified Customer

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Chase Burge San Diego, CA

Great customer service and communication during install. No issues with panels or monitoring site yet.

4 years ago

Reply from SunPower

Chase, we are so happy to see your satisfaction with the install! We appreciate the positive feedback and are here to help with any questions that may arise in the future. Welcome to the SunPower family!

Oct. 14th, 2021

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Verified Customer

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Hopkins Rimrock, AZ

Every step of the way, the SunPower Team met their commitments, were professional, personable, and dependable.

4 years ago

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Verified Customer

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Michael Schaeffer Westminster, CA

Great service and installation, told me the schedule and kept to it had one issue and they solved it in a day

4 years ago

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Verified Customer

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Not Important Chicago, IL

So far so good, but I expected to produce my kW with full sun. Either I was over promised or they aren't functioning properly

4 years ago

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Verified Customer

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Stephen C. Duck Wilmette, IL

I have nothing to compare them to but that is expected. Installation was delayed six months do apparently due to a shortage of solar panels.

4 years ago

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Verified Customer

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Randy L Rieck Rancho Mirage, CA

Excellent product. If I had a question about anything, customer service was quick to respond with the answer.

4 years ago

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Verified Customer

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Doug Stark San Ramon, CA

I live in a fairly large home.PG&E was through the roof.My solar array has cut my energy costs by 2/3.Thats huge!

4 years ago

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Verified Customer

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Robert Walkup Lafayette, CA

Nick B was very informative and professional. The install crew were very informative and professional as well.

4 years ago

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Verified Customer

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Jon VanDorst Ripon, CA

They were extremely easy to work with. The installers were professional and finished ahead schedule.

4 years ago

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Verified Customer

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Rich B. Vacaville, CA

Good product, experienced installation, friendly knowledgeable people and it does what wanted/expected.

4 years ago

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Verified Customer

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Kristen Redlands, CA

Everything is working well so far. They are pretty responsible. Everybody is friendly and professional.

4 years ago

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Verified Customer

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Namik Staten Island, NY

The installation process took one day and everything went smoothly and they completed everything on time.

4 years ago

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Verified Customer

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Daniel Garden Grove, CA

The installation went smoothly and they are a good company with great equipment made right here in the United States.

4 years ago

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Verified Customer

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Jose Valerio Ridgewood, NY

2 months after installation I already have problems with the solar panels. My Sunpower Home Monitoring is saying One or more devices are not working properly. I've been waiting close to a month for someone to fix the problem. Sunpower keeps telling me they are trying to locate a service technician in my area.

4 years ago

Reply from SunPower

Hi Jose, we're sorry to hear that your expectations are not being met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance.

May. 25th, 2021

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Verified Customer

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Malcolm Hyde Park, MA

I researched a lot of companies and I found that SunPower had the best product and they had a decent price.

4 years ago

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Verified Customer

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Anonymous Beaumont, CA

Our communication was very very clear, they were very honest and they always got back to me each step of the process.

4 years ago

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Verified Customer

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Mark Lake Havasu City, AZ

It took about three days to get it up and running. I'm happy with the system. It works well. I'm saving money and that makes me happy.

4 years ago

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Verified Customer

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Daniel Prescott, AZ

Customer service was on top of the whole process. They did a very good job of scheduling and everything.

4 years ago

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Verified Customer

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Tina Visalia, CA

The panels are neat and clean. There is not a bunch of piping running across my roof. It saves money.

4 years ago

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Benjamin Vacaville, CA

We’re happy with the product but during the installation we had an attic fire so I am not happy with the installers. The installation process was horrible. It cost me about three hundred thousand dollars in claims and we were out of the house for four months. It is working now and like the solar.

4 years ago

Reply from SunPower

Hi Benjamin, We apologize for the experience you had with us and the installation process. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Thank you.

May. 17th, 2021

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Verified Customer

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Francis Indian Wells, CA

Communication was very good with their support team. I am having difficulties with the internet connection now.

4 years ago

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Verified Customer

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David Friday Harbor, WA

It looks beautiful. The installation process was very efficient and professional. Their website is wonderful.

4 years ago

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Verified Customer

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Jeff Pepperell, MA

All works well. We’ve had great luck with them. It is very convenient to look up how much energy we use.

4 years ago

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Verified Customer

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Javier Baires Brentwood, CA

Well service and installation went well , the system is really good and is making what they promised to do

4 years ago

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Verified Customer

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Iwona Plichcinski Staten Island, NY

Best service ever, great customer service, updates every step of the way. Quick response for every question.

4 years ago

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Verified Customer

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Chris and Vilma Tang Concord, CA

Excellent services and product. Very happy we decided to purchased our solar system from SunPower and Ambrose Solar.

4 years ago

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Verified Customer

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Richard Ernst San Francisco, CA

the system has worked now for a year with no problems or issues. I can monitor production from anywhere in the world.

4 years ago

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Peter Coarsegold, CA

Horrible company to work with. Sub standard installation. They want your money but could careless about what you want. Good luck getting service work out of them. They hire sub contractors for everything. The contractors the have in house are lazy and show up when they want to. Ridiculous company.

4 years ago

Reply from SunPower

Hi Peter, I apologize for the experience you've had with us. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. We will have a member of the Executive Service team contact you.

Mar. 25th, 2021

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Verified Customer

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John Rose Pelzer, SC

Good job, quality work, stayed on top of electrical utility to get things finalized. Kept communication s open.

4 years ago

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Verified Customer

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John Goleta, CA

The installation went very well and they did a great job. I just had theSunPower certifier come out. He explained everything to me very well and it looks very sophisticated.

4 years ago

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Verified Customer

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Craig Plainview, NY

I chose to go with SUNpower because of good reviews, and the installation was very easy, and everything works smoothly.

4 years ago

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Verified Customer

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Erich Sarasota, FL

The installation process was okay. I haven't had any issues. The only problem with SunPower is that it's a little expensive.

4 years ago

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Verified Customer

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Vincent Jenels Schaumburg, IL

Correct expectations, high quality product and service, timely installation, and fantastic financing options.

4 years ago

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Verified Customer

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Matt Atwater Erie, CO

I like the product but still have not had issues resolved logging into the new mySunPower site and it has been dropped by the SunPower team.

4 years ago

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Verified Customer

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Ellen Picardi Plainview, NY

From my first sales experience to install was seamless. They made sure I understood everything that was going on.

4 years ago

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Verified Customer

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Debbie Kelley Millville, CA

Their customer service was great. They handled everything from permits to building and supplying materials.

4 years ago

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Verified Customer

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Jerry Hanley Eagle, ID

ON TIME....ON SPEC....On Budget..."ON THE BALL"! + really personal support from Field Sales + Operations...ALL 3

4 years ago

Reply from SunPower

Hi Jerry, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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Verified Customer

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Harsh Cedar Park, TX

Awesome sale person and great product in the market. Price is little bit high but value for money is sure high.

4 years ago

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Verified Customer

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Sevilla San Francisco, CA

Great customer service! Dosie, Alex and Luis are excellent! They were knowledgeable and informative

4 years ago

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Verified Customer

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Robert Skinner Lake Havasu City, AZ

Good panels and excellent installation by exclusive dealers make SunPower superior to neighborhood dealers

4 years ago

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Verified Customer

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Suzanne Tani Orange, CA

They were professional, answered all my questions even after the install, got the job done within my timeframe.

4 years ago

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Verified Customer

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Cary McConnaughey Reynoldsburg, OH

I‚Äôm looking forward to reducing my energy cost over time. The reports are easy to read and I‚Äôve already seen some benefit.

4 years ago

Reply from SunPower

Cary, we really appreciate you taking the time to rate your experience. Thanks for your review! - Samantha H., Blue Raven Solar

Feb. 26th, 2021

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