SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Charles Santa Maria, CA

They've installed it and it's been operating for over a year now. We haven't any problems with it.

2 years ago

Reply from SunPower

We're delighted to hear it! Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Sep. 28th, 2022

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Verified Customer

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Bill Portola Valley, CA

They were responsive when I called about getting my incentives, they were very proactive.

2 years ago

Reply from SunPower

We are thrilled to hear about your SunPower experience. If there is a inquiry that we can assist with in the future, please contact us. Thanks!

Sep. 28th, 2022

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Verified Customer

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Sabrina Vallejo, CA

It works fine they do a good job. Some of their customer support don't know what's going on.

2 years ago

Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Laurie Phoenix, AZ

They were responsive, they answered every question, they were honest. Technology seems better.

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

Sep. 28th, 2022

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Verified Customer

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Kasey Fairfax Port Orchard, WA

They installed two systems on two homes for us. Always did really good work and followup.

2 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Clive South Plainfield, NJ

So far so good. Very happy with current electric charges. Very happy with decision to go solar.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Verified Customer

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Elizabeth Sylvia Branford, CT

Company was responsive, everything happened on schedule, system operating perfectly so far.

2 years ago

Reply from SunPower

Elizabeth, we appreciate you taking the time to share your feedback with us. It is great to hear that you received exceptional service.

Sep. 9th, 2022

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Verified Customer

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Christopher Gomez Brooklyn, NY

Possibly one of the best investments I've ever made in my life everything just runs great

2 years ago

Reply from SunPower

Christopher, we appreciate your review and are delighted to read our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Chuck Neal Huntington Beach, CA

They work as promised. My electric bill is less and the energy generated is clean

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Chuck. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 9th, 2022

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Verified Customer

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Drew Kirchert Madera, CA

Overall they were good. I had to call several times to get touch up painting done after monitoring box was installed.

2 years ago

Reply from SunPower

Drew, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 9th, 2022

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Verified Customer

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Charles Amagansett, NY

Customer service is terrible - they have been upgrading their app for over a month and rarely answer my emails and on the rare occasion that they do, it is with some nonsense that everything is wonderful

2 years ago

Reply from SunPower

We are sorry to hear your expectations are not being met. We want to assign you an Executive Support Specialist to investigate your issue and reach out to assist in remedying this situation. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We look forward to hearing from you.

Sep. 9th, 2022

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Verified Customer

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David Kleinman Los Angeles, CA

The panels are producing enough that we do not have a true-up at the end of each year.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product is continuing to meet your expectations, David. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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Bill Nicholson Oregon, IL

hey have good service ,l will recommend this company to any one who is looking for solar

2 years ago

Reply from SunPower

Bill, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 1st, 2022

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Verified Customer

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Lynn Alan Norris Arlington, TX

Looks good on roof and inside garage. Doesn't have conduits on display like other solR companies

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Lynn. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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Paul Richard Fuhrmann

Due to the pandemic my experience was not as smooth as it should have been. Long wait time for permitting. There were extra visits to review placement of battery and panel since the original meeting was remote.

2 years ago Edited January 10, 2024

Reply from SunPower

Paul, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 25th, 2022

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Verified Customer

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KThacker Alhambra, CA

Great sales person who answered all questions with specificity, fast install, great financing rate.

2 years ago

Reply from SunPower

We appreciate you letting us know how our team did. We're glad to hear that you received great service, KThacker. Thanks for helping us change how our world is powered.

Aug. 25th, 2022

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Verified Customer

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D Lakewood, CA

They did what they said they were going to do very efficient and receptive to phone contacts

2 years ago

Reply from SunPower

D, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 18th, 2022

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Verified Customer

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Sharon M. Chaffin El Cajon, CA

So convenient to have the Sun Power app on my phone to check our energy production any time.,

2 years ago

Reply from SunPower

We aim to please and are delighted that we have met your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered

Aug. 18th, 2022

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Verified Customer

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Mike Kern Sunnyvale, CA

The app is easy to navigate and has all the information needed to use the system.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Mike. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 18th, 2022

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Verified Customer

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James Glenn Knight San Marcos, CA

Great quality customer friendly. Quick and easy install. System operates perfectly

2 years ago

Reply from SunPower

We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Aug. 18th, 2022

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Verified Customer

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Ronald Jamieson Waynesville, NC

Superior equipment and warranty. Publicly traded company with a long term history in solar.

2 years ago

Reply from SunPower

Thank you for sharing your wonderful SunPower experience. It's a delight to see your satisfaction with our products.

Aug. 18th, 2022

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Verified Customer

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Mildred Florence, AZ

We checked with several different solar companies and the references for SunPower were very good, so we were with them

2 years ago

Reply from SunPower

We appreciate you choosing us, Mildred. Congratulations on going solar and thank you for helping us change the way our world is powered!

Aug. 18th, 2022

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Verified Customer

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Robert Huntington Beach, CA

I believe they have a very good warranty. It's working very well. They are good.

2 years ago

Reply from SunPower

We are happy to read you're satisfied with our product and warranty, Robert. Thank you for helping us change the way our world is powered!

Aug. 15th, 2022

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Verified Customer

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Felipe Laguna Hills, CA

So far so good.We are just overall happy at this point with all aspects. It went pretty good.

2 years ago

Reply from SunPower

Felipe, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 15th, 2022

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Verified Customer

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Mark Mount Morris, IL

High quality. Smooth. They answered all my questions. It has reduced my electric bill.

2 years ago

Reply from SunPower

Mark, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 15th, 2022

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Verified Customer

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Jeff Jones

Excellent service and delivery! From the sales experience to the installation and operational, everything was stellar!

2 years ago Edited January 10, 2024

Reply from SunPower

Hi Jeff, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Aug. 11th, 2022

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Verified Customer

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tony Escondido, CA

My experience from the initial appointment to after the installation has been wonderful.

2 years ago

Reply from SunPower

Hi, we appreciate your fantastic feedback and are pleased to read your SunPower success story! It's a delight that the entire process, from the initial appointment to the installation process, met your expectations. Thank you for helping us change the way our world is powered!

Aug. 11th, 2022

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Verified Customer

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Shawn LaBel Eaton, CO

Chris Palmer and his team were great. Very informative thru the process. Easy to work with.

2 years ago

Reply from SunPower

We appreciate the kind review. We are thrilled that Chris and the team provided a great experience. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Aug. 11th, 2022

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Verified Customer

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Pat Davenport, FL

Among the highest rated solar panels, the installation was done in less than one day.

2 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible. Thank you for helping us change the way our world is powered!

Aug. 11th, 2022

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Verified Customer

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Janis Underwood New Haven, CT

They did a good job on installation and the system has been running well for over a year.

2 years ago

Reply from SunPower

It's delightful that you experienced a smooth, efficient transition to solar. We are thrilled to have met your expectations.

Aug. 11th, 2022

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Verified Customer

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Marta Rocklin, CA

Although some things have taken longer than desired, all has been completed to satisfaction.

2 years ago

Reply from SunPower

We apologize for the delay but are delighted to hear we completed the job to your satisfaction. Don't hesitate to contact us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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Lonnie R Smith Tulare, CA

Solar system did exactly what it was supposed to do. Power produced equals power used over a year.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product is serving you well, Lonnie. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 4th, 2022

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Verified Customer

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Cynthia Martin Burnet, TX

We are reaping benefits from our system with little or no effort on our part. No complaints.

2 years ago Edited January 10, 2024

Reply from SunPower

Thank you so much! We love helping homeowners meet their energy goals.

Jul. 28th, 2022

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Verified Customer

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Bing yuan Wei San Diego, CA

So far we are satisfied with the solar panels which produce enough power for our home.

2 years ago

Reply from SunPower

We are delighted to hear of your satisfaction with your SunPower system. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jul. 28th, 2022

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Verified Customer

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Wayne Goonan Baldwin, NY

We have been kept informed through the whole process. Every step has been crystal clear.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jul. 28th, 2022

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Verified Customer

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Nestor Daly City, CA

Very helpful and very knowledgeable. The product is working properly. No issues with installation.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this review. Thank you for choosing SunPower and helping us change the way the world is powered.

Jul. 27th, 2022

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Verified Customer

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John Fort Worth, TX

Customer service hasn't worked for a while. The installation process was smooth, they were on time.

2 years ago

Reply from SunPower

John, thanks for the review! We love hearing feedback like this. It's always nice to hear how our team is doing.

Jul. 21st, 2022

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Verified Customer

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Vani Dublin, CA

It has been over 6 months since installation of the Solar power but it has not been activated correctly and hence, we lost both the power that could have been generated as well as the money that could have been saved.

2 years ago

Reply from SunPower

Hi Vani, thank you for providing us your feedback. We are truly sorry to hear for the delay you are experiencing in getting your system activated. I'd love the opportunity to restore your confidence in, SunPower. When you have a moment, please private message us your property address. So, we can further assist you on this matter.

Jul. 3rd, 2022

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Verified Customer

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Robert Switzler Encinitas, CA

Very good planning for panel installation, and project completed on schedule per agreement.

2 years ago

Reply from SunPower

We appreciate you taking the time to let us know how much you are enjoying your panels, and the wonderful service you received, Robert. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Robert Neal Fichtenmayer West Wareham, MA

Good job however it took seven months. Was it material or labor. When I called you where always waiting for someone.

2 years ago

Reply from SunPower

We appreciate the review and apologize for any inconvenience. Send us a private message with your account and contact details and we would be happy to assist you with any further questions you may have. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Edward Lincoln San Jose, CA

All my questions were answered,they were quick to stall ,and showed up weeks after to recheck the system.There great.

2 years ago

Reply from SunPower

Thanks for the review, Edward! It's always nice to read how our team is doing. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Jan B Archer Belton, TX

I have had experience with other solar companies and SunPower out performs them all!

2 years ago

Reply from SunPower

We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

May. 26th, 2022

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Verified Customer

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Richard Danbury, CT

Very helpful in explaining the system. Always available if we have any questions.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

May. 26th, 2022

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Verified Customer

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Judy Reinsma Santa Clarita, CA

Equipment seems to be working very well. Battery and circuit boxes are nice looking too.

2 years ago

Reply from SunPower

We're glad to hear that you're enjoying your SunPower solar system, Judy. Stay up to date on the latest company news by visiting our blog. Thank you for helping us change the way our world is powered!

May. 26th, 2022

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Verified Customer

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Luanne Brown Escondido, CA

Everything has gone really smooth, installation, financing and functionality of the panels

2 years ago

Reply from SunPower

We are thrilled to here that your transition to solar went really smoothly. Don't hesitate to reach out in the future with any questions or concerns. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 26th, 2022

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Verified Customer

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Gary Haton Danville, IL

Was waiting on my power bill to respond and it's great, just like I was told it would be.

2 years ago

Reply from SunPower

Thanks for the feedback, Gary. We look forward to hearing more from you about your savings. Thanks again!

May. 23rd, 2022

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Verified Customer

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Hb Fresno, CA

Very fast and courtous company. They installed everything supper quick and everything looks good

2 years ago

Reply from SunPower

Thanks for providing us with the positive feedback. We are delighted to hear that you are satisfied with service you received from our team. Pleas feel free to contact us for any assistance you may need in the future.

May. 23rd, 2022

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Verified Customer

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Kathryn Braun Lowpoint, IL

They are very professional. We had an $18. utility bill for our first full month of solar.

2 years ago

Reply from SunPower

Wow! That is so exciting to hear that utility bill has dropped by a lot. We hope you continue to enjoy your system. Thanks for taking the time to provide us with your feedback.

May. 23rd, 2022

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Verified Customer

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Amihai Schwab Bronx, NY

The solar panels are working well and as expected. We are saving money while helping the planet.

2 years ago

Reply from SunPower

Hi Amihai, thanks for taking the time to leave a glowing review. We appreciate you helping us push clean energy. Let us know if there is anything we can do for you later down the road. Thanks again!

May. 23rd, 2022

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Verified Customer

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V Lee Bakersfield, CA

Producing as expected no problems. Installed quickly and operational shortly thereafter

2 years ago

Reply from SunPower

Hi, Lee we are glad to see that the installation was quick and the system is operating. Thank you for taking the time out to leave your feedback. It helps us out a lot to improve our services and products.

May. 23rd, 2022

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