SunPower: Read 5,302 User Reviews From Real Homeowners

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Mary Kate F Greer, SC

SunPower definitely makes saving energy and converting to solar power easier than it sounds! This company has been a leading name in solar energy in the Carolinas for some time now and has an easy process to guide you towards saving money and energy! They start off with a free phone consultation and then provide a personalized and easily organized plan based on your needs! On their end, they take care of everything in terms of installation and being a reliable and productive staff to set up your preferred system. Customer service definitely off th charts and premium services, so you couldn’t be happier choosing this company.

3 years ago

Reply from SunPower

Hi Mary, thank you for taking the time out to leave a wonderful review for us. It brought us joy reading about your amazing experience with us. We strive to provide the best for our customers and its pleasure to have part of the SunPower family. Feel free to reach out if there is a need we can take care of in the future. Our team is always ready to help.

Jun. 27th, 2022

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Christina Sutu-Wallar Pittsburg, CA

I had sunpower do a complete estimate on what it would cost to install solar at my home. The best part is that it was during the peak of Covid, they were able to do everything virtually, they even looked up the details of my house in terms of square footage and roof compatibility with their program. Their presentation was very in depth, and I liked that I only had one point of contact through the whole process

3 years ago

Reply from SunPower

Hi Christina, thanks for taking the time to leave a glowing review for us. We are delighted to hear that we made your experience great even with peak Covid time. We hope you enjoy your system and the benefits that come along with it. Please feel free to reach out if there is a need we can address later down the line. Thanks again!

Jun. 22nd, 2022

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Rae Martinez Peoria, AZ

We inherited a Sun Power lease when we bought our house. Had not done any cost research so don't know if they are fair priced or not - but assume they are decent since previous owner was very diligent in cost & efficiency. They system is 6 years old and we had our first issue - just stopped producing. Noticed that my electric bills were way higher than previous year - checked and saw I was getting no solar credit. Called Sun Power and took them about a week to send someone out to check the system. Then took a month to get the parts to make the repair. This is May 2022 - everyone dealing with supply chain issues. Once it was fixed (took a day to do the work), it has been producing at full speed. Within a week of completion of the work I received a refund (in the form of loaded credit card) with the amount they assumed I had paid electric company that would have been generated. I believe their estimate to be accurate, if not a little over. I would have preferred a refund check - and could have EVENTUALLY gotten paid that way - but this was faster so I took it. Not like it won't be used. The inspector and the technicians that did the work were friendly, helpful and professional.

3 years ago

Reply from SunPower

We appreciate you taking the time to share your feedback with us, Rae. It was wonderful reading that you received great service. Thank you for helping us change the way our world is powered.

Jun. 22nd, 2022

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Brad C Salem, OR

The crew that installed our new solar system was on time, communicative, professional, and efficient. We were told the installation could take a day and a half, but the install was completed in one day. The team worked hard, took the time to inform us about our system, and did an excellent job of cleaning up at the end of the day. The installation looks professional and well-done. We are very pleased with Blue Raven and install crew #4. Great job!

3 years ago

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Cindy Stutz DeBary, FL

We got our panels installed. After 2 months (no fault of the company-inspections, permits etc) we were up and running. My bill is now the monthly fee charged by the electric company. I'm sure it'll be higher in the summer but no where near what it used to be. Even with the monthly cost of the panels it will be A LOT LESS of what we used to pay. The staff has been very helpful with any questions I've had.

3 years ago

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Gerdus Byleveld Colorado Springs, CO

From the first sales call, the Blue Raven team has been precise in their communication, from pricing to dates for inspections and delivery / installation. My installation was just completed so I do not have an opinion on the long-term quality of the product yet, but can definitely recommend Blue Raven based on my experience thus far. They treated me as an individual and always had my information correct as I was handed from sales to installation to customer success.

4 years ago

Reply from SunPower

Thank you so much for the review Gerdus! I am so glad everything up to now has been a 5-star experience. Moving forward, if anything falls below that, please let us know! We are committed to providing you with a 5-star experience. Have a great day! - Brie R., Blue Raven Solar

Aug. 11th, 2021

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Mi-Seon Kong

Salesman lied and kept lying about everything. They said they installed solar on my neighbor’s home but when I spoke with the neighbor found out that was false. They said I could depreciate and get 70% back from my income taxes; This is a lie. The system size they quoted me was half the panels of other quotes and they said it would offset 100%. Don’t think I can trust that when everyone else is saying something different. They were also priced much higher price per watt anyway.

8 months ago

Reply from SunPower

Hi Mi-Seon, transparency and honesty are core values of our company, and we will be addressing this matter with our team to ensure this does not happen again. We also want to clarify that tax benefits and system size can vary based on individual circumstances, and we are committed to providing accurate and reliable information to our customers. We understand your frustration and value your feedback as it helps us improve our service. Please feel free to reach out to us directly if you would like to discuss this matter further at reviews@blueravensolar.com. -Emma A.

Mar. 22nd, 2025

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Verified Customer

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Anonymous

I have used them in the past and I am very happy with them. Great customer support, good products, solid company.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

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Verified Customer

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Charles

Prompt service with installation, easy access to people who are putting it in and everybody seem to be very knowledgeable.

2 years ago

Reply from SunPower

Charles, we appreciate you sharing your exceptional experience during the installation process. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

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Verified Customer

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Daniel

I wish I had more discussion during install with the engineers. I have no technical issues, no leaks. Excellent install.

2 years ago

Reply from SunPower

Daniel, we appreciate your feedback and glad to hear your installation went well. If you have any additional questions give us a call at 1-800-SUNPOWER and we will get you in touch with the right team to assist you further. Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

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Verified Customer

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Marlene Vacaville, CA

Customer service is great! Everyone employee that I have had interaction with has been polite and very helpful.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

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Verified Customer

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Ketan

2 years ago

Reply from SunPower

Ketan, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Quentin Brooks Chula Vista, CA

The system works great. I have generated more energy than expected. Thanks for making this a nice summer, even if its HOT, we will still be cool!!

2 years ago

Reply from SunPower

Quentin, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 28th, 2023

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Verified Customer

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Scott White Washington, IL

So far so good. Legacy Solar installing Sunpower equipment has been great thus far. Two months I been turned on.

2 years ago

Reply from SunPower

Hi Scott, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 28th, 2023

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Verified Customer

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Stephen Los Angeles, CA

I sent Amanda an email the other day asking why our first true up was $1,500 when we used less electricity that the year before getting solar. Haven't heard back yet.

2 years ago

Reply from SunPower

We understand your frustration and assure you your case manager is actively working toward a resolution. We will reach out as soon as we have more information.

Jun. 15th, 2023

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Verified Customer

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Vernon Los Angeles, CA

Love our SunPower system. No electric bill and no connection fee. Plus helping the environment. Made sense to us.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 14th, 2023

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Verified Customer

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Mike S. Plano, TX

Great products and warranty, but the best part is working with their outstanding local dealer/installer, Freedom Solar.

2 years ago

Reply from SunPower

Mike, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Verified Customer

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Rich Heath Chula Vista, CA

One of the components was not installed and I was unaware that it wasn't installed till a later date. They were quick and amazingly professional

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Verified Customer

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Ben Schwartz

Sunpower has exceeded all of my expectations! As a solar rep, I set a high bar and they delivered!!!

2 years ago

Reply from SunPower

We are delighted to hear of your satisfaction! Seeing clients happy and confident with their results in choosing SunPower is always a goal. Thank you for helping us change how our world is powered!

May. 31st, 2023

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Verified Customer

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John Santa Rosa, CA

I've only had it in a year, but so far it seems to perform like it's supposed to. Customer service is always pretty responsive.

2 years ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best service possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 18th, 2023

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Verified Customer

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Tony Licata North Richland Hills, TX

I like the efficiency and durability of the panels along with the "invisi line" of the framing brackets.

2 years ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best products possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 17th, 2023

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Verified Customer

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Mary Pahrump, NV

It took about a year before it ever got started, but once it got started, it was good. They're mostly helpful.

2 years ago

Reply from SunPower

Mary, we appreciate your review and delighted to read that you are enjoying your system. If you have any questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Apr. 13th, 2023

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Verified Customer

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Louis San Jacinto, CA

It's easy to have them walk you through what needs to be done. Very smooth, I am satisfied. I have no issues with it.

2 years ago

Reply from SunPower

Louis, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Verified Customer

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Denise Wittmann, AZ

We had one issue. Sunpower caught it, came out, fixed it. It's pretty much been no issues whatsoever. I love it.

2 years ago

Reply from SunPower

We are delighted to read you are enjoying your system, Denise. Thank you for helping us change the way our world is powered!

Feb. 27th, 2023

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Verified Customer

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Alfred Oakland, CA

I haven't had any problems with it since they installed it. I've recommended it to all my friends who owned a home.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with your SunPower system. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Feb. 23rd, 2023

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Verified Customer

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Jerry Palm Springs, CA

I was very pleased with the way the installers worked, their friendliness, and they knew what they were doing.

2 years ago

Reply from SunPower

Jerry, we're glad to read your installation met your expectations. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Dave Oceanside, CA

Whenever I've had a question, I've had a quick response and been provided with the needed information that I requested.

2 years ago

Reply from SunPower

It is wonderful to read you have had nothing but exceptional customer service, Dave. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Alex Chavez Clovis, CA

Comfort Home Systems was the company that installed my SunPower panels and I found them to be extremely professional.

2 years ago

Reply from SunPower

It was wonderful reading about your exceptional experience, Alex. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Kevin Martin Oceanside, NY

They got the job done in a timely fashion, cleaned up after themselves. And the system works fantastic.

2 years ago

Reply from SunPower

We are delighted to read you had an exceptional experience, Kevin. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Andrew Haecker Lake Dallas, TX

They are the only solar company I have experience with and their products have worked flawlessly for the first year.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Jan. 5th, 2023

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Verified Customer

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Katie Huncovsky Henderson, NV

Professional. Accessible. Mark was amazing to work with. Install was great. They answered all my questions.

2 years ago

Reply from SunPower

Katie, we appreciate you sharing your experience with us and we are delighted to know Mark was able to amicably assist you. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Kenneth Richardson Lakeside, CA

Process for solar panels was easy and fast. I saved a lot of money in the process compared to my neighbors.

2 years ago

Reply from SunPower

It is great to read you are enjoying your system and savings, Kenneth. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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SCOTT MAIER Bridgeton, NJ

Courteous and helpful staff, kept us informed on every step of the project, great work done by installers!

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Bill Cardiff By The Sea, CA

The system works well except the phone app shows terribly wrong input and output power. Simple math mistakes.

2 years ago

Reply from SunPower

We appreciate your review Bill and glad to know your system is meeting your expectations. Please shoot us a private message here on Best Company if you would like us to look further into your app issues. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Michael Callahan Joshua Tree, CA

I got a ground mount installation and SunPower went the extra mile to get the county to approve everything

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 5th, 2023

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Verified Customer

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Dylan Garrity Westminster, CA

They were with me every step of the way, very good at communicating what was next and got things done on time.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Jan. 5th, 2023

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Verified Customer

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Dave Scott Eaton, CO

Quality product that we are satisfied with have had the system for a year and are pleased with the eystem

2 years ago

Reply from SunPower

Dave, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Claudia Palamar Winslow, IL

Quality product and we're going green! Our salesman was professional and installation was well done.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Andrea Powell Hanford, CA

Easy company to work with overall, good communication. Felt like a lengthy timeline from signing contract to solar installed & running.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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David Porterville, CA

The process has been quite professional and it was well presented to me and the installation crew did a fine job.

2 years ago

Reply from SunPower

Hi, we appreciate your fantastic feedback and are pleased to read your SunPower success story! It's a delight that the entire process, from the sales presentation to the installation process, met your expectations. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

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Verified Customer

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Sarver Mount Morris, IL

As far as installing and everything like that, they did a pretty good job. They basically got everything done pretty much in one day.

2 years ago

Reply from SunPower

It is great to read that you are satisfied with your installation, Sarver. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

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Verified Customer

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John Peoria, AZ

The installation process went very well. I'm experiencing outage and it's taking them over a month to come and correct it.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services.

Dec. 21st, 2022

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Verified Customer

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Antonio R Sauza Los Angeles, CA

While I have had relatively good customer service, it would be nice to hear from a SunPower representative occassionally.

3 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

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Verified Customer

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Steve Luna Pueblo, CO

I am satisfied with the product that I've received from Sun Power and especially like the lower electric bill!

3 years ago

Reply from SunPower

We're glad you took the time to tell us about your experience, Steve Luna. Customer feedback is very important to our business, and it helps us a lot! We're glad to hear that you were comfortable and satisfied with the services we provided. We hope you'll think of us again if you need anything else.

Nov. 23rd, 2022

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Verified Customer

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Joe Carleton Bay Shore, NY

Excellent installation team and permitting and financing went smoothly. Panel output beyond my expectations

3 years ago

Reply from SunPower

Joe, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Nov. 17th, 2022

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Verified Customer

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Phil Orefice Simi Valley, CA

My representative took care of everything. I needed an answer. Every question she was very professional.

3 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that your representative exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 17th, 2022

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Verified Customer

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Josephine Pascua Mililani, HI

I rate them excellent, easy to contact if we have questions about the Solar Panel and the Battery wall

3 years ago

Reply from SunPower

What a wonderful review! Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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Verified Customer

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G. May-Montt San Francisco, CA

They were easy to contact, schedule, work with and everything has been working well since it was installed.

3 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, G. May-Montt. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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Verified Customer

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Venkat San Jose, CA

The representative was very interactive, and they are timely. Installation process actually took them more than the expected amount of time.

3 years ago

Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Verified Customer

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John Camp Verde, AZ

Everybody was very pleasant and done their work and got her done and then cleaned up very well and and was gone.

3 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 16th, 2022

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