SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Virgil Dahl

Corporate folks don't get back to me in a timely manner. Tech have been to my home twice for a total of 4-6hrs and tell me my system is fine when it isn't.

4 years ago

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Donald Williams

Good product good services Had issue with panels underneath covering wires , came rate up and fixed.

4 years ago

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MARVIN MARASIGAN

When they want my business anytime O call or text JC he will answer right away and now when they got our business I still have questions since we have not been inspected by LADWP he don't bother to answer or reply to my call or text.

4 years ago

Reply from SunPower

Hello Marvin, I've reviewed our records and it appears that you purchased your equipment from an Authorized SunPower dealer. Unfortunately, SunPower is unable to directly resolve the concerns you posted within your review; however, we will gladly contact the dealer on your behalf if you are still experiencing issues with your installation. Please send me a private message if you require further assistance from SunPower.

Dec. 14th, 2020

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Paula Gray

Excellent service, analysis and product. From beginning of analysis to installation, we were treated professionally.

4 years ago

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company. Claustre

The monthy data provide is wrong. For the summer months the report indicated Solar produced more than I used. However. I was charged for 4 months by the power comlany.

4 years ago

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Verified Customer

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Stephanie Staniec

They kept me informed at each phase. The teams they used were top rate and did great, quality work.

4 years ago

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Joseph Kim

These panels are more efficient than my previous solar. I am thrilled at how much I am saving in electric bills.

4 years ago

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CJS

high quality product, efficient installation, helpful professionals who took a personal interest in the job

4 years ago

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John & Eriko

Very informative Team! Such an easy and overall smooth process With such a quick turnaround from start to completion!

4 years ago

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Celeste McCartney

Professional and great service was provided. All questions were answered and service was excellent.

4 years ago

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Alexander Choi

System works. No need to do anything. The app tells me how well is my system is working. onfirming app.

4 years ago

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Ronald Kopf

Product and installation was well done, system functions as proposed and follow up and service is very good

4 years ago

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CB & JP

Many reasons but here are three: they kept to the schedule; returned phone calls quickly; installed a great system!

4 years ago

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Ken Neu

Recently installed panels look great and are operating perfectly. Their monitoring app is excellent.

4 years ago

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Yolanda Keoho

Representatives in each department is readily accessible by email / phone message, replies have been very good

4 years ago

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Jimmy reum

From the intro meeting, to the installation, to the follow up. SunPower and Jeremy have been amazing

4 years ago

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Raynold Christensen

Excellent service & remarkably low power bills during this summer heatwave! Best decision Iâ€™ve made

4 years ago

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John Brantley

High quality panels, expert installation crew, good customer service and nice savings on electric bill.

4 years ago

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Michael Johnson

They did a very good job for my family, Like looking at the app and seeing how much is being generated.

4 years ago

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Hector O.

Great customer service and very honest. Upgraded our original system and are super pleased once again.

4 years ago

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Robert Laverty, HES Solar

They produce very well and everything from beginning to end and continuing as been top notch service.

4 years ago

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Jake Riley

Delivered on every promise they made. Friendly and Helpful staff. The Product looks good and has performed great.

4 years ago

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Wade Bishop And Nicole Covina, CA

excellent products and services all the installation teams are professionals and delicate for them jobs.

4 years ago

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Pat Escondido, CA

Would like to have an app where I'm able to see the amount of energy our family is using compared to what we are producing

4 years ago

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Ron Madera, CA

4 years ago

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K Van Horn Savoy, TX

The product is excellent and the app is great for tracking your usage of power and solar production

4 years ago

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Ted & Judy Lake Havasu City, AZ

great installation crew., they went out of their way to make the installation great and even color matched the equipment where required.

4 years ago

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George R West Hartford, CT

The panel installation went really well and over the past year we have saved a ton of electricity bills

4 years ago

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Lee Sun City, AZ

Great product! Installation was right on schedule. All our questions were answered in a timely manner.

4 years ago

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Solar One Prescott, AZ

I have had the SunPower solar panels for just over a year now. So far they have worked perfectly.

4 years ago

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GK East Hampton, NY

They were very present for the entire process from paperwork, inspections, and installation. The interface for the unit is easy and is working great.

4 years ago

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Terri Mitchell

Easy app, great installation company, Northern Pacific Power in Santa Rosa. Simply the most professional.

4 years ago

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Joel Suty

Excellent performance and appearance. Freedom Solar did an excellent installation on my metal roof.

4 years ago

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Bodean

Getting free power on sunny days. The app works really well and only varies from ComEds net metering by 3-4 percent.

4 years ago

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PETE

LIKE THE PRODUCT AND HOW IT WORKS. INSTALL TEAM WAS GREAT. EVERYBODY ON THE TEAM FROM START TO FINISH WERE GREAT

4 years ago

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Chuck Berry

Great service from beginning till project was finished. Everyone involved was friendly, polite and kept us informed.

4 years ago

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sandick

they were good to work with in evaluating their product, installation, etc. Since then, no follow up or contact has been made.

4 years ago

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calguy Castro Valley, CA

It took three months to begin installation, the completion was after the projected date, and the workmanship was not very good (nails exposed, loose electrical mountings, etc)

4 years ago

Reply from SunPower

Hello Calguy, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Jul. 7th, 2020

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Verified Customer

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Stephen McConnel Napa, CA

Impressive impact strength, tolerance to a wide range of temperatures and excellent power production.

4 years ago

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Jennifer Sofes Rocklin, CA

Great company and people we had a problem with a leak on the room and they came right out and fixed the problem.

4 years ago

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Fred K Fort Mohave, AZ

So far my system has exceeded my expectations. Just wish I had the ability to monitor each panel separately.

4 years ago

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Verified Customer

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Steve T Bethlehem, PA

The equipment and power generated was excellent but the data available to the owner from that equipment is somewhat limited.

4 years ago

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Winston Alleyne Brooklyn, NY

It generates more power than I need every month I'm giving back to the grid. the app is easy to use and understand.

4 years ago

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Steve Steinberg Ellington, CT

They have delivered everything they said they would and more. They are a great company to work with.

4 years ago

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Patt and Bob Salisbury Albuquerque, NM

Performance is perfect. We are in our third year of basic PNM charges every month. Couldnt be better

4 years ago

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Verified Customer

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Arlene Pfaff

If there have been any problems or any questions, customer support gives a quick response to us right away.

4 years ago Edited January 10, 2024

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Verified Customer

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Sean D

After consulting and researching several companies, Sun Power via CertaSun offered the best product and options

4 years ago

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Verified Customer

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An informed user

their attentiveness and quality is good, but there is a lack of coordination with the power company's solar power generation monitor

4 years ago

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Verified Customer

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The BEST solar company out there!

Everyone has been pleasant and courteous, and the work was done professionally and at no inconvenience to me.

4 years ago

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Verified Customer

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Joe Steffen

Great group of employees that I interacted with -- and a GREAT solar installment working everyday!!!

4 years ago

SunPower Reviews