SunPower: Read 5,302 User Reviews From Real Homeowners

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Aaron Boise, ID

The sales person was very friendly and professional. I experienced nothing but honesty and respe t from Blue Raven. They did a great job on the install and everything works great a year later. I recommend Blue Raven to anyone considering solar!

6 years ago

Reply from SunPower

Hi Aaron, we appreciate the review. We are glad the install went great! Enjoy your new system!- Maddie E. , Blue Raven Solar

Nov. 26th, 2019

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Janis Tirado Jones Charlotte, NC

Sales rep for the company was very knowledgeable, always followed up and made site we was aware of every step of the process. Installation time cans around all the staff was polite, worked fast and answered questions as they complete the install.

6 years ago

Reply from SunPower

Hi Janis, thanks for taking the time to leave a review. We are glad the install went well. Enjoy!- Maddie E. , Blue Raven Solar

Nov. 26th, 2019

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jamie boyd Beaverton, OR

fast reliable service. great respectful installers with a no hassle easy install. we were up and running within 2-3 weeks from signing up. the longest part was waiting on permits and inspections but even that was pretty easy and was fully taken care of by Blue Raven

6 years ago

Reply from SunPower

Hi Jamie, thanks for taking the time to leave a review. We are glad the install went well. Enjoy you new system and all the benefits of going solar. Have a great day!- Maddie E. ,Blue Raven Solar

Nov. 25th, 2019

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Jane SPRAGUE Boise, ID

Blue Raven was the best , installing our solar panels, great guys, professional and pleasant. gave us info on what they were doing and how to best use our new panels and thermostat. Jay went over and above with working with us. thanks!!

6 years ago

Reply from SunPower

Hey Jane, thanks for the review. Blue Raven does it's best to give you a quality product AND experience when switching to solar. Have a great day!- Maddie E. ,Blue Raven Solar

Nov. 25th, 2019

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Beth Richard Concord, NC

Great experience setting up and installing solar panels. Sales person was very friendly, she was on top of things to keep the process moving forward. Blue Raven Solar worked with me every step and made me feel comfortable and confident in the project.

6 years ago

Reply from SunPower

Hi Beth, thanks for the review. We are thrilled the install went well. Enjoy your new system! - Maddie E. ,Blue Raven Solar

Nov. 25th, 2019

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Susy Quan Beaverton, OR

Our experience with Blue Raven was great. They did deliver what they promised. Our electric bill has gone from $100+ to $17 per month. Their employees were very professional, courteous and efficient. This was a good investment for us. Highly recommended.

6 years ago

Reply from SunPower

Hi Susy, thanks for taking the time to leave a review. We are thrilled to hear about your savings. Have a great day!- Maddie E . , Blue Raven Solar

Nov. 19th, 2019

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nathan thompson Westminster, CO

They were up front, timely, and professional in everything from their sales staff, to their installers, to their customer service. They made sure to educate and answer all of our questions along the way. And the one issue that we did run into was dealt with quickly and competently.

6 years ago

Reply from SunPower

Hi Nathan, thanks for the review. We are thrilled your install went smoothly. Have a great week!- Maddie E. , Blue Raven Solar

Nov. 19th, 2019

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Sara Commerce City, CO

I found the process from initial consultation to pricing and installation to be seamless. They handled all permits including my HOA, and everything seemed very professional and easy. Loving the decision to go with Blue Raven!

6 years ago

Reply from SunPower

Hi Sara, thanks for taking the time to leave a review. We are glad the install went smoothly. Have a great week!- Maddie E. , Blue Raven Solar

Oct. 28th, 2019

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Kylee Magna, UT

So far everything has been great! We started this process a couple months ago and our panels have already been installed! They’ve been on top of everything. Our installers had an issue and caused a little damage but they walked us through everything and followed up on getting it fixed ASAP, which it was done and fixed within two weeks. Everyone has been really nice and attentive to our needs.

6 years ago

Reply from SunPower

Hey Kylee,

This is great! I'd love to hear what we could have done to make this a 5 star experience. Shoot me an email at .

Best,
Evan H

Oct. 26th, 2019

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Cliff and Cathy Colorado Springs, CO

The system is working perfectly. We are very satisfied and have not had to pay for electricity since it was installed. We are anxious to see if the savings will continue through the winter with less sun on the system. It is more than paying for itself in utility bill savings.

6 years ago

Reply from SunPower

Hi! We appreciate you taking the time to leave a review. Enjoy those savings and have a great week! - Maddie E. , Blue Raven Solar

Oct. 15th, 2019

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KAY RICHARDSON Colorado Springs, CO

This is a great company! Our experience has been wonderful! Any problems we had were fixed in a timely manner. The savings from our utilities department has been terrific! I love the fact that Blue Raven pays for 18 months!

6 years ago

Reply from SunPower

Hi Kay, thanks for leaving a review. We do our best to give you a quality system and experience when going solar. Have a great week! - Maddie E. , Blue Raven Solar

Oct. 15th, 2019

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Nasiba Gresham, OR

We have had a great experience so far with Blue Raven. They've shown up exactly when they said they would, everyone I've talked to has been very friendly, the crew was professional and Quick. the installation was 10/10/19, we'll see when the first payments is come, I hope everything will be as they said, the installers were very nice guys!

6 years ago

Reply from SunPower

Hi Nasiba, thanks for leaving a review! We are thrilled the install went smoothly. Enjoy your new system and all the benefits of going solar! - Maddie E. , Blue Raven Solar

Oct. 15th, 2019

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John Stelter Byron, IL

Good visit from salesman and site surveyor. But, we have asked Danian P twice (9/27 and 10/2) for three homeowner references within 10 mile of us (Byron. IL). No response yet. During the sales call, somehow we were led to believe that we could store energy for use during a Com Ed power outage, and now we know that that is not possible without purchasing other equipment elsewhere. Since the quoted contract would only save us about $30/mo, we are are still reviewing our decision.

6 years ago

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Steve Baudoin Boise, ID

Everything has been great. I would recommend to anyone. The installers were professional and courteous. Whenever I have had a problem or questions, they were right on it and I got to speak to someone in English. The only reason for the 4 out of 5 rating is that I don’t think the sized it properly. I was told it was sized at 102% and I am well short of that.

6 years ago

Reply from SunPower

Hey Steve,

Luckily for you, all of our customer support reps are based right here in Utah, in the USA! No outsourcing of the support department here. Sorry that your offset isn't what you expected, go ahead and call into our (english speaking) support team and they can help you out!

Best,
Evan H

Oct. 7th, 2019

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David K Downers Grove, IL

I shopped around and they had the most knowledgeable salesperson. It took some time to get all the permits and schedule everything, but they kept me informed and took care of everything. The crew did the install in a day, working until 7pm to complete the job. All around, very pleased.

6 years ago

Reply from SunPower

Hi David, we really appreciate the review. Blue Raven does it's best to give you the best experience in going solar. Have a great weekend! - Maddie E. , Blue Raven Solar

Oct. 3rd, 2019

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Debra Wilkins Aurora, CO

I was very impressed with Blue Raven, from the time I talked with them about possibly purchasing solar arrays. They never made me feel pressured and was very thorough with their presentation. The installation was very quick and I love my new solar arrays. It has helped my electric bill drastically.

6 years ago

Reply from SunPower

Hi Debra, thanks for leaving a review. We appreciate your business.Enjoy your savings! - Maddie E. - Blue Raven Solar

Oct. 3rd, 2019

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Michael Warren Boise, ID

After a year with our Blue Raven solar system we cotinue to be very pleased with both the service we have gotten from the company and the output from the solar system. We have continued to see a significant reduction in our bills from Idaho Power

6 years ago

Reply from SunPower

Hi Michael. Thanks for leaving a review. We appreciate your business and are thrilled your system is working so well. Have a great weekend! - Maddie E. , Blue Raven Solar

Oct. 3rd, 2019

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Francisco Stoller Newberg, OR

We have had a great experience so far with Blue Raven. They've shown up exactly when they said they would, everyone I've talked to has been very friendly, the crew was professional and quick and the communication has been spot on. I really appreciated the financing option and am excited to eventually own my own power.

6 years ago

Reply from SunPower

Hi Francisco! Thanks for taking the time to leave a review. We are glad you had a good experience going solar. Enjoy! - Maddie E. , Blue Raven Solar

Oct. 2nd, 2019

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Robert

Overall, I am very happy with the system and process. Blue Raven took care of everything and made it as easy as possible on me and the family. The system was installed quickly, is producing adequately, and everything seems to be going very well.

6 years ago

Reply from SunPower

Hi Robert, thank for leaving a review. We are so glad that your new system is working Raven does it's absolute best to give you a quality product AND experience. Enjoy!- Maddie E. , Blue Raven Solar

Sep. 25th, 2019

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Ann Snyder Beaverton, OR

I’ve been impressed with the professionalism, knowledge, and general niceness of everyone I’ve met from Blue Raven — from the initial low key salesperson to the panel deliverer to the three-person team who did the installation.

6 years ago

Reply from SunPower

Hi Ann, thanks for leaving a review! We are glad the install went well. Have a great week. - Maddie E. Blue Raven Solar

Oct. 2nd, 2019

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Andrew Robinson Newington, CT

Sunpower is the best choice that I have made. I am running my air-conditioning in 3 rooms and I am only paying less than $100.00 per month thanks to Sunpower. In fact they are only covering 75% of my home due to my neighbor trees partially blocked.

6 years ago

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Don Fresno, CA

We have been promised a status update from you since 8/15/2019. You left me a message on Friday to call you get a status update and to understand my concerns. You ask for a call back time and phone number which I gave you in a returned call. The information I left went to your voice mail because you didn't accept the call. I followed up later in the day and was told you left for the day. I was assured you would call on Monday. It is now 1:30 PM and no call. Sunpower has known for over a month that our system was not performing to specifications based on the monitoring you do daily. I called you immediately upon receiving last months production report. The response I got was boiler plate response - shading of the panels and dirty panels. Neither would cause NO PRODUCTION ( that's 0 production) for days at a time. We expect you to be as concerned about the lack of production as I am. Obviously that is an erroneous assumption. Please give me your plan and schedule for bringing our system to within specified production levels. Don

6 years ago

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Dana R Caldwell, ID

Everything happens just as they said it would. It all went very smoothly. My dad was out with them asking question the whole time. They answered everything to our complete satisfaction. I am looking forward to this experience.

6 years ago

Reply from SunPower

Hey Dana, we appreciate the review. We are thrilled the install well and you had a great experience. Enjoy! - Maddie E. , Blue Raven Solar

Oct. 17th, 2019

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Stephen Legeman Caldwell, ID

Blue Raven Solar has been great to work with. They have kept in contact throughout the process. Always available to answer questions. The installation crew was on time and very professional. When they were done, they walked us through the system. They panels and their installation looks good.

6 years ago

Reply from SunPower

Hey Stephen,

We're always here, even after your install to help! I'm really glad you like how the panels look. I'm sure your house looks awesome, and now you'll be producing solar power too! Have a great week.

Best,
Evan H
Blue Raven

Aug. 12th, 2019

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Craig Potcher Kuna, ID

We had our array installed in early 2019. The sales approach and process was open, professional, and effectively communicated. The installation went flawlessly. We provided several years of electric bills for them to properly size the system. We even installed a new, efficient York heat pump to lower our usage. Out electric bills since installation are reasonable from March through October, but we run out of solar "credit" in November, resulting in electric bills in the hundreds of dollars in November, December, January, and February. We try to keep the house at 65° in the winter. Summer are no issue. This past winter we received a notice indicating that our solar modern might fall to connect and communicate due to AT&T dropping support for 3G. I tried contacting Blue Raven several times to see what my options were. There was NO response. In June we received error messages indicating the system had lost connectivity. I followed the instructions for resetting the system several times with no success. I reached out to Blue Raven for assistance. No response. I tried calling. Couldn't get through. I tried the chat line. "You're next in line", followed by "You are being connected" for over an hour. I hung up. I finally got an email that indicated that they were sorry for the issues, and provided the same written resolutions I had tried before. I then received another email indicating that they checked my system and determined that my modem was 3G and no longer supported. For several hundred dollars they would send me a new modem that I could install myself. It also suggested that I could reconfigure my system to connect it to MY WIFI router. After following those directions multiple times (it failed to connect 6 times), I finally got connected. Bottom line:. The sales and installation teams were stellar, although I believe the system was under sized. Post installation support is almost worthless.

6 years ago Edited July 5, 2022

Reply from SunPower

Hey Craig,

I'm stoked to see that your panels have been working how you need them to be! Thanks so much for taking the time to leave a review. It means a lot.

Best,
Evan H
Blue Raven

Aug. 12th, 2019

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Misty Saddle Brook, NJ

We began our 20 year Sun Power lease in 2012 and were initially very pleased with it. However, during the last two years we became concerned with the production of the system and contacted the company. We were told that the system was operating well and that the production level fell within the guaranteed ranges, so there was no problem. We saw, however, that there was an erratic pattern of efficiency and we thought that the system should be checked on site. In spite of many requests, both by phone and by email, this was never done. Now, in the midst of one of the hottest summers in recent years (multiple 100+ days,) all the electricity to our house shut down at least five times within two weeks. Initially, we were told by PSEG that the problem was caused by our SunPower system and that if it continued we needed to contact them. My husband contacted SunPower Customer Service and was told that we would have to contact either our local power company or an electrician to check the box and troubleshoot the situation. Then, if the problem was determined to be theirs, they would send someone. When my husband said that the local company had already been here and said that SunPower needed to come, they gave him the number of the local affiliate (Solar Energy World) who had initially installed the system. We called twice and have no idea whether anyone has received the message, although I did indicate that we had almost an emergency situation since there was no electricity at all in the house when a shut down occurs. The number connected us to a voice message requesting simply that we leave a name and phone number. (It is now four days later and we still have received absolutely NO RESPONSE from Solar Energy World.) In searching for that company online in an attempt to find other means of contacting someone, I came across this Best Company site. When I saw that Sun Power was listed as one of the most desirable companies to use for solar energy, I began to go through the reviews which had been written. In doing so, I found two in which a Kari had left her email address and told the person writing the review to contact her. I used that email address and explained the whole situation. Within a half hour, I had a return email from Kari in which she told me that she had forwarded our situation to Sun Power's Austin office. Within about another hour, I had a phone call from Erica from that office. In the meantime, we had contacted an electrician friend to come and take a look at things. He determined that the problem was NOT due to our SunPower system, but that PSEG needed to come back and evaluate it. (The problem was that the circuit breakers in the box were not tightened properly, resulting in damage to the insulation on the wires in the box.) Both Kari and Erica followed up with us via email and Erica also called again to make sure that the problem was being taken care of. As a result of her action and followup and that of Erica, I have modified both the ratings and the review which I originally posted. However, some of my concern still remains. For a major solar energy company like SunPower to refuse to troubleshoot their equipment (the response which my husband received when he called) is not only unsatisfactory and disturbing, but also potentially dangerous. For a local affiliate not to respond at all is also unsatisfactory, disturbing and potentially dangerous. Because I have the contact information for both Kari and Erica, I am hopeful that there will be no future problems should we need customer service assistance from SunPower again. However, I only have that information because I happened to come across it. There is no contact information provided directly by the company which results in real customer service in the event that someone needs it. In order for my rating of SunPower to go any higher, I would need to have a radically different response when I make a phone call regarding efficiency of the panels or a potential problem with the system.

6 years ago

Reply from SunPower

Hello Misty, I'm sorry to hear of your situation. It is our understanding that you have discovered that faulty wiring in the meter is the reason for the power outage. We are glad that you were able to discover the resolution. If you have any further questions please do not hesitate to contact us again. We appreciate your business and value your feedback.

Aug. 1st, 2019

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Kathy Aurora, CO

David and John with Blue Raven were here this morning to install the solar panels. They were so nice and efficient. David walked me through the new thermostat and I was able to register with Eco Bee. They told me what the process is for the next two days so I know what to expect. So far I'm very pleased with Blue Raven Solar.

6 years ago

Reply from SunPower

Hey there Kathy,

Thanks so much for leaving a review! We work really hard to make going solar and saving energy easy, so I'm stoked to hear that that's been your experience. Have an awesome weekend!

Best,
Evan H
Blue Raven

Aug. 2nd, 2019

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Jamie Wight Mt. Pleasant, SC

Top-notch customer service from initial free quote to installation and maintenance. BRS is very responsive and the highest caliber solar company out of the 7 we received quotes from. They stand behind their product. Highly recommended!

6 years ago

Reply from SunPower

Hey Jamie!

Thanks so much for leaving a review. It's been a pleasure working with you! We're really happy that you chose to go with us. Have a great weekend!

Best,
Evan H
Blue Raven

Aug. 2nd, 2019

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Cookie Longaacre Corona, CA

First of all, I don't understand how any this works, but I guess I don't really need to. I do feel, however, that I am paying more money now than before. I've been with SunPower for three years and at the end of each year I still have to pay Edison over $100. I also have to pay a small amount throughout the year so I didn't save any money by going solar. It helps the environment, but it sure doesn't save me any money.

6 years ago

Reply from SunPower

Thank you for your feedback. Hopefully you've called us at 1-800-SunPower so we can look into how much energy your system is producing.

Aug. 5th, 2019

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K L Castro Valley, CA

The majority of the team, sales, installation, and project management, are very professional and helpful. The overall process was simple and the team kept me informed all the way. The only reason I gave it 4-star instead of 5 is because of the inspection coordinator's action. He did not make contact with me to schedule/coordinate the inspection date/time in advance. He e-mailed me at 6PM the night before city inspection and expected me to be available the next morning at 8AM.

6 years ago

Reply from SunPower

Thank you for choosing SunPower, KL. We apologize for that short notice on your inspection time. Please let us know if you need anything further.

Aug. 5th, 2019

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Frank Fisher Millville, NJ

I like the clean power provides for me clean energy that I get from it the only issue I have is when I tell them to take my payment out on the 5th of the month they insist on trying to take it out at the end of the month and bouncing my checking account I've explained to them three or four times that my check does not get into my account until the 3rd of the month Can they please take the money out on the 5th of the month but it doesn't seem to work other than that I love the way that it works and I really enjoy the clean energy that it provides for me

6 years ago

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Jim Redwood City, CA

Installation was easy, professional, nice and neat job. Our account manager was excellent, checked in regularly, no issues on scheduling dates. The panels are producing as forecast and look forward to only having a gas bill this year. I think the mobile app looks good but not impressed with the way the connectivity drops to the master unit and the slow pace of customer service to correct it.

6 years ago

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David Salas Rialto, CA

Rob my salesman did a great job of explaining every detail. The installation crew were great answered every one of my questions and checked my roof leaks, fixed the leaks and replaced some missing tiles . Overall great company to work with.

6 years ago

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Walter J McGlothan Corona, CA

The salesman was very knowledgeable and sold me only what I needed. The product is superior to anything on the market. There are other houses in my neighborhood that are the same size with solar panels and they have twice as many.

6 years ago

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William Swegan Los Banos, CA

These solar panels are producing more than enough power for keeping our home comfortable during the 90 to 100 degree days here in the central valley of California. We are extremely pleased with the experience of purchasing Sunpower solar panels. No more $300 to$400 a month electric Bill's in the summer.

6 years ago

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Adele C.

We had solar panels activated by Bruce G today. Giving him 5 stars for his service. He was quick and answered all our questions. He called us if we wanted him to come in earlier than our appointment since he was already available. Appreciated him doing that so that we didn't have to lose time waiting for him. Also very nice and friendly.

6 years ago

Reply from SunPower

Congrats on going solar, Adele!

Jul. 10th, 2019

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Sophia Murrieta, CA

We’re pleased with our experience with Sun Power so far. Great communication, everything done right on schedule and everyone we’ve dealt with has been great. Keith M was especially helpful, guiding us through the process.

6 years ago

Reply from SunPower

Thank you, Sophia!

Jul. 10th, 2019

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Peter Staten Island, NY

First class company from start to finish. Very friendly and knowledgeable staff. Every ran smooth I was kept informed as to what and when things were being done. Project Mgr Brian the best... Thanks sun power.... Definitely recommending to my kids and friends

6 years ago

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Lize Orlando, FL

Fast, professional and excellent work on the installation itself. Blue Raven handled all the paperwork and permits that were required. My monthly household expenses are now way lower than they were before the system was installed. Absolutely no reason not to do this if you have the sun exposure.

6 years ago

Reply from SunPower

Lize,

Thanks for the awesome review! We're all about being fast, professional, and meeting or exceeding your expectations! Here's to many many years of clean, cost effective solar power!

Cheers,
Evan H

Jul. 10th, 2019

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Miguel Orlando, FL

I’m very happy with the decision I made going solar with Blue Raven, albeit I was hesitant at first. The representative that explained the whole solar process to us was very nice and informative. The panels are installed and are making more electric power than we expected. Thank you Blue Raven!

6 years ago

Reply from SunPower

Miguel,

We're glad you overcame your hesitancy and took the solar plunge! Make the sun work for YOU!

Best,
Evan H
Blue Raven Solar

Jul. 10th, 2019

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Lauren Murrieta, CA

Michael was very helpful and got everything done quickly. He made it easy for me to understand and gave me useful information about the website and app my husband and I can use to track our usage! He was super friendly and took care of what he needed to and I really appreciated he taking the time to explain exactly how our solar panels work.

6 years ago

Reply from SunPower

Thank you for choosing SunPower, Lauren.

Jul. 10th, 2019

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Robin Romero Hacienda Heights, CA

Wonderful experience! They did a great job, worked hard to get our solar up and running. All employees that we worked with were polite and answered our questions with knowledge and kindness. Would definitely recommend SunPower to as the best.

6 years ago

Reply from SunPower

Thank you, Robin!

Jul. 10th, 2019

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Joseph Samuels Cambria Heights, NY

Very professional in all areas, i.e., salesperson, installers of solar, electricians. Kept totally informed throughout the entire process of what was to happen, when, where, how, etc. Work very neat hardly noticeable , different than some we have seen. Only recently activated so we'll see if all else continues as expected.

6 years ago

Reply from SunPower

Congrats, Joseph! Let us know if you have any questions once you see how much clean energy you're producing.

Jul. 10th, 2019

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Greg L. Pleasanton, CA

Overall experience exceeded expectations, from sales discussions through installation. All of the SunPower reps were professional, responsive, friendly, and knowledgeable. The installation was quick and clean - less than a day including city inspection.

6 years ago

Reply from SunPower

Thank you Greg!

Jul. 10th, 2019

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Michele Del Mar, CA

NOTE THE ADDENDUM at the bottom of this review. First Review: After I completed an on-line form, I was pleased that a Sun Power representative called me within a few minutes. After verifying my address, he asked if we had trees over our roof. I told him that we had some, but that the west-facing roof is clear of trees, as is part of the east-facing roof. He told me that an image he was looking at on-line showed that the roof has too much tree-shade for us to be eligible for solar power. I asked what the source was of his image, and he didn't specify. I explained that we have less tree-shade that we used to have, and that the west-facing roof is fully clear. He persisted in saying the house is not a candidate for solar panels. Despite my suggesting that the image he was looking at on-line is outdated and that we have shade-free roofing, he repeated his claim. I explained again that I believed he was basing his evaluation on inaccurate information, and that by not offering to evaluate the house in person, he'd just lost a potential customer. May 28: ADDENDUM to the above review: I was contacted by SunPower and have now been offered an explanation about their services. If only the person I'd initially talked with had fully explained this, I wouldn't have gotten so frustrated. Based on the new information, I've changed my rating of the company. Having not yet taken full advantage of their services, I can't give a complete review.

6 years ago

Reply from SunPower

Hello Michele, I'm sorry to hear your expectations have not been met. Our Sales team has specific process in place to determine if the customers' project is one we can completed or if we need to hand off to a local dealer . According to our records, we believe a local dealer would be the best option to help with your solar needs. If you would like that information, please send me a private message. I will provided you with the dealers' contact information. We appreciate your business and truly value your feedback.

May. 24th, 2019

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Tom P Lincoln, CA

The solar activation team ( Elizabeth C-scheduling...Bruce G- technician) were professional, timely, well informed. Specifically, Elizabeth helped me reschedule my time at the last minute. Bruce did my activation effectively and efficiently I n a timely manner. He also answered all my questions in a courteous ,friendly and professional.

6 years ago

Reply from SunPower

Congrats on going solar, Tom!

Jul. 10th, 2019

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Frank Kozyra Newington, CT

From the time I let Jason into our house to turning on the system it has been a very professional and seamless transition. Excellent workmanship, neat and clean. The whole crew couldn’t have been better. All my questions were answered quickly and honestly. Totally awesome experience!

6 years ago

Reply from SunPower

Congrats on your new solar system!

Jul. 10th, 2019

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John T Orlando, FL

I have thoroughly enjoyed the process of going solar with Blue Raven. Initially it was a little scary and overwhelming, but the rep at Blue Raven really helped us understand what the process was. A year later I'm so glad we chose to go solar ... but especially with the best company--Blue Raven.

6 years ago

Reply from SunPower

Hey John,

Thanks so much for this review! A year later, we're so glad you chose to go with us!

Best,
Evan H

Aug. 9th, 2019

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Kim S Clovis, CA

Just getting started in the process but so far has gone easily and the people are great, especially Mark. He met with us twice at our home before we signed up. He is knowledgeable and professional. Everything is going quickly and their contact and follow up has been very good so far. Can't wait to have it installed.

6 years ago

Reply from SunPower

Thank you for choosing SunPower, Kim, and please let us know how everything goes once your system goes live.

May. 15th, 2019

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Robert Jensen Stockton, CA

This is my second home with SunPower Panels. The panels themselves are working well. This system has micro inverters which have given me trouble. The first year the Inverters started failing one by one. Finally they replaced the Inverters on each pane. Now about a year later it's happening again. Though the communications is good the service takes a lot of time. So far one month after the first call I finally saw the service techs. They were unable to repair and the person they were talking to on the phone said they will monitor the system and send someone back in April! Why they already know that at least two inverters are not working! RHJ Stockton, CA

6 years ago

Reply from SunPower

Hi Robert, We're sorry to hear you're experiencing this issue, and we will work diligently to get it resolved as quickly as possible.

Mar. 22nd, 2019

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