SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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William Martin San Juan Capistrano, CA

Worked as intended. Paid zero dollars after one year in service - not even the monthly SDGE connection fee.

2 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Aug. 11th, 2022

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Verified Customer

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Stephen Riso Staten Island, NY

Freedom Solar has done a great job maintaning my current solar panel array and replacing panels when needed.

2 years ago

Reply from SunPower

Stephen Riso, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 11th, 2022

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Verified Customer

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Juan leonel Gonzalez Fallbrook, CA

Excellent product, great looking panels and spent several months reviewing other manufacture before picking SunPower

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a goal to offer our customers the best-in-class service and products. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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John Gray Palm Springs, CA

I'm very happy with the product overall, with the service and the people I have been in contact with.

2 years ago

Reply from SunPower

What a wonderful review! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change how our world is powered!

Aug. 4th, 2022

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Verified Customer

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Torrey Pillsbury Julian, CA

Very easy to work with and they keep you informed about the status of your solar system until it's completed.

2 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible. Please reach out to us in the future if there is anything we can assist with.

Aug. 4th, 2022

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Verified Customer

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Roel Sanchez Bakersfield, CA

My equipment is running great. My electric bill has been drastically reduced. Customer service is great

2 years ago

Reply from SunPower

We are so privileged to be able to read stories like yours. Thank you for the kind review and feedback. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Aug. 4th, 2022

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Verified Customer

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Jack R Buchanan Manti, UT

The system is working very well. We are selling back to power company more than we are using for the circuits that are connected.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 28th, 2022

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Verified Customer

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SuperCinco Monroe, CT

Staff is great Panels work as expected A little over a year with the product and completely satisfied

2 years ago Edited January 10, 2024

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 27th, 2022

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Verified Customer

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Greg Los Altos, CA

Great Panels and Great savings! Once the panels were installed out bills went down to next to nothing.

2 years ago

Reply from SunPower

We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 9th, 2022

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Verified Customer

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Tetsuya Kobayashi Pleasanton, CA

SunPower offers great product with high quality. Sales rep I worked with was knowledgeable enough and behaved nicely.

2 years ago

Reply from SunPower

We appreciate your review, and feedback, Tetsuya. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Jamie Mason Bakersfield, CA

Very attentive and detail oriented - was always updated in a timely manner about the status of my installation.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Mark Engelsgjerd Murrieta, CA

The whole process was seamless. The system is working flawlessly and we are able to easily monitor it's output.

2 years ago

Reply from SunPower

It's terrific to hear that you've enjoyed your SunPower system! Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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John Anguiano LA Mesa, CA

though there were a few bumps in the process the company worked diligently to resolve everything to my satisfaction

2 years ago

Reply from SunPower

Thank you so much for sharing your SunPower experience. Your feedback is important to us in improving our services. It's great to hear that service went smoothly and got the system running. We hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jun. 2nd, 2022

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Verified Customer

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Kyle James Beatty Corona, CA

Process was smooth, efficient and I was not pushed in the sales process. The end result is better than expected

2 years ago

Reply from SunPower

It's delightful that you experienced a smooth, efficient transition to solar. We are thrilled to have exceeded your expectations. Thank you for helping us change how our world is powered!

May. 26th, 2022

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Verified Customer

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Rafael Hernandez East Haven, CT

The staff are excellent to work with and are ready to help with any problems that may occur immediately.

2 years ago

Reply from SunPower

Rafael, thanks for the review! We love hearing feedback like this. It's always nice to hear how our team is doing.

May. 26th, 2022

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Verified Customer

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Rob Malinski Austin, TX

The sales rep was very concise and answered all my questions. The process timeline was laid out and was very accurate.

2 years ago

Reply from SunPower

Hi Rob, we appreciate you giving us your great feedback. We are glad to hear that the representative provided you with such great help to answer all your questions. Please feel free to reach out if there is a issue or concern we address in the future.

May. 23rd, 2022

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Verified Customer

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Chester Hobbs Desert Hot Springs, CA

Panels are very efficient and working as expected. Installation was completed in less than half a day.

2 years ago

Reply from SunPower

Thanks for the amazing review you took the time to leave for us, Chester. It's a joy to see customers happy with product we provide and meets their expectations. Let us know if there is something we can help with later down the road. Thanks again!

May. 23rd, 2022

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Verified Customer

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Raymundo Gomez Bakersfield, CA

Instalation was great but the online finance feature was awe full. I was trying to get financed for 20 years but it defaulted to 25 years.

2 years ago

Reply from SunPower

We are sorry to hear that you weren't able to chose the option you wanted. I'd be more than happy to assist you with the matter. Could please provide us more details regarding this issue? So, I can better help you and get this addressed.

May. 18th, 2022

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Verified Customer

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Felipe and Melanie Cerdan Santa Clarita, CA

The process was seamless from beginning to end. The customer service was amazing through the whole process.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Rick Sanger Long Beach, CA

Professional, friendly, courteous & helpful. Everything delivered exactly as quoted & panels are working great!

2 years ago

Reply from SunPower

We are delighted to have met your expectations and that you experienced professional, personable service. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Kyle Contreras Galveston, TX

Always answered my emails and texts. Cost was explained up front, installation crews were on time, courteous.

2 years ago

Reply from SunPower

Thank you for shanking you SunPower experience. We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Mark Cherek Keller, TX

The installation and performance was as expected. My system has saved me every month on my electric bill.

2 years ago

Reply from SunPower

It's terrific that you are saving money and receiving clean energy with your SunPower system. Please reach out to us with any questions or concerns in the future. We'd more than happy to assist you. Thank you for taking the time out to post a review.

May. 5th, 2022

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Verified Customer

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LESLIE JAMES Oakland, CA

Start to finish each person representing SUNPOWER had the same goals in common Customer satisfaction THANK YOU

2 years ago

Reply from SunPower

It's wonderful to hear your SunPower success story! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

May. 5th, 2022

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Verified Customer

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mr workout Hercules, CA

Easy to work with and kept lines of communication open. Quick to respond to any question and honest with responses.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with your SunPower experience. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for helping us change the way the world is powered.

Apr. 28th, 2022

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Verified Customer

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Thomas Beyersdorf Lake Havasu City, AZ

Very good on communication, and installers were superb. Also, system is working better than expected!!

2 years ago

Reply from SunPower

It is great to read how satisfied you are with your system and experience, Thomas. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Renan A Morales Bronx, NY

Excellent Service and a great purchase. The panels are saving us a ton of money on electrical bills.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It's a true delight to hear of your savings! We sincerely appreciate your feedback. Thank you so much for choosing SunPower and helping us change the way the world is powered!

Apr. 28th, 2022

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Verified Customer

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MADRIENNE A PETITJEAN Richmond, TX

They did what they said. They showed up on time, followed through with a plan and executed it in a timely fashion.

2 years ago

Reply from SunPower

It's splendid that your SunPower system is meeting your expectations. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Christopher Bullhead City, AZ

It’s a reputable company. They have good product. Customer service is very responsive and informative.

2 years ago

Reply from SunPower

Hi Christopher, thanks for the positive feedback. We are happy to see you satisfied with our product so far. Please let us know if there is something we can take care of in the future.

Apr. 25th, 2022

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Verified Customer

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Devere Vallejo, CA

It is really expensive. I like the quality of the panels. They are performing as expected. I like the warranty.

2 years ago

Reply from SunPower

We are happy to read the system and warranty have met your expectations, Devere. Thank you for helping us change the way our world is powered!

Apr. 26th, 2022

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Verified Customer

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David Gilbertville, MA

Based on my research, Sun Power has the best panels. It has performed fine. Installation went very smoothly.

2 years ago

Reply from SunPower

HI David, it is great to see you doing some research on your our panels. We are happy to see that you have such great things to say about our products. We hope you continue to enjoy your panels and if there are any issues, please contact us.

Apr. 25th, 2022

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Verified Customer

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Mark Escondido, CA

Installation process was great. Everybody did a great job. It is working fine. We haven’t had any problems.

2 years ago

Reply from SunPower

It's nice to see that you are happy with your experience so far, Mark. Please let us know if there is question or concern we can address later down the road.

Apr. 25th, 2022

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Verified Customer

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Huey Reedley, CA

The ladies in the office had the best customer service and were the best representatives of the company. It was quick and simple.

2 years ago

Reply from SunPower

Glad to read you had all your questions answered so amicably, Huey. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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Tom San Diego, CA

There were times when I had difficulty knowing exactly who I need to call to get an answer. Install was fine there was no problems at all.

2 years ago

Reply from SunPower

Glad to hear your install went well, Tom. If you you ever need more help you can always send us a private message here, or reach out using the chat feature on bottom right corner of our website if you don't directly want to call. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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Tamara Fresno, TX

And it was a very lengthy process to get the installation done. Anytime I've had an issue they've been responsive. My sales person was great.

2 years ago

Reply from SunPower

We appreciate the feedback, Tamara. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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John Livermore, CA

Standard best products and pricing is right on. Install went good other than a few Items they left behind. Quality is as advertised.

2 years ago

Reply from SunPower

Happy to read you are enjoying the product, John. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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Charles Fink

High quality product and service at a price that is competitive with most other services and cheaper than some

2 years ago

Reply from SunPower

We appreciate your glowing feedback! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Apr. 7th, 2022

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Verified Customer

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Oleg Vosicher

Excellent product. Good price. Great installation. Very smooth snd quick once permits came through.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding service. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Apr. 7th, 2022

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Verified Customer

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Paula Tochen-Bell

They did a great job and were thorough in completing our project which was a little more complex than most.

2 years ago

Reply from SunPower

It's a pleasure to see your satisfaction with your SunPower project! Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback, and thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Adarsh Sharma Irvine, CA

Promises kept. Excellent sales representative. Loan qualification was simple. Installation was less than a day. Minor issues with city approval.

2 years ago

Reply from SunPower

Glad to read your sales rep and experience with the installation met your expectations, Adarsh. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Terry Schiessler Phoenix, AZ

Detailed and professional sales presentation. Efficient and quick installation. Extremely high quality equipment.

2 years ago

Reply from SunPower

We are so privileged to be able to read stories like yours. Thank you for the kind review and feedback. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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hector castillo Buckeye, AZ

Staff are knowledgeable with there information and a year after they are still answering questions that come up

2 years ago

Reply from SunPower

Hector, it is wonderful to see all your questions were amicably answered. Thank you for the feedback and for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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John Berkebile Dripping Springs, TX

Love the panels but need some feedback about why MySunpower data don't match PECs billing/revenue meter. Not even close!

2 years ago

Reply from SunPower

Hi there! Your Executive Support Specialist has attempted to contact you via email to discuss your concerns. Please, reach back out at your earliest convenience. We hope to restore your confidence in SunPower soon.

Apr. 13th, 2022

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Verified Customer

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Carri Chandler Lakeside, CA

The team was very helpful and kept me informed of timelines that were pushed out months over what was originally planned.

2 years ago

Reply from SunPower

Glad to hear you were kept up to speed, Carri. Send us a private message with your account information if you have any further questions and we would be happy to reach out. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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John sipscipione Saint Petersburg, FL

The whole process was seamless from beginning to end very responsive company neat clean work done on time

2 years ago

Reply from SunPower

Thank you for the kind review and feedback. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Mar. 22nd, 2022

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Verified Customer

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Grace Riker Huntington, NY

Everyone is so professional and knowledgeable and willing to do what ever is needed to make the customer happy.

2 years ago

Reply from SunPower

Hi Grace, thanks for the amazing review you left us. It brought joy to read about your wonderful experience with us. If there is a need that we can ever help in the future, please reach out to us. Our team is always ready to help when needed.

Mar. 16th, 2022

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Verified Customer

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William David Allen Arlington, TX

efficient and quality, I have enjoyed the reduction in energy cost thus far and look forward to many more lower bills.

2 years ago

Reply from SunPower

William, we are glad you are enjoying the benefits of your SunPower system. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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Kenneth Park Port Washington, NY

Great product that works well. Would have given five stars if they initially did not install the clips on the wrong roof

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services, and we hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Mar. 10th, 2022

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Verified Customer

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David Turner Bakersfield, CA

The professionalism, follow through, quality of installation, responsiveness and communication, reliability.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Mar. 10th, 2022

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Verified Customer

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Michael Snitslaar San Diego, CA

Have not heard from them after the installation that was done by a very good crew. But no way how to pay my monthly payment

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your are experience and would like to assist you with your concerns. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Mar. 3rd, 2022

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Verified Customer

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Terra Laguna Niguel, CA

Installation was so focused, it took one day. It works and is saving me money. There is plenty communication.

2 years ago

Reply from SunPower

Thanks for the feedback, Terra. We do have the best installation team out there. We are glad that you were satisfied with the service they provided. If you have any questions or issues, please reach out to us.

Feb. 21st, 2022

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