SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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John Santa Rosa, CA

I've only had it in a year, but so far it seems to perform like it's supposed to. Customer service is always pretty responsive.

1 year ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best service possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 18th, 2023

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Verified Customer

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Tony Licata North Richland Hills, TX

I like the efficiency and durability of the panels along with the "invisi line" of the framing brackets.

1 year ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best products possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 17th, 2023

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Verified Customer

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Mary Pahrump, NV

It took about a year before it ever got started, but once it got started, it was good. They're mostly helpful.

1 year ago

Reply from SunPower

Mary, we appreciate your review and delighted to read that you are enjoying your system. If you have any questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Apr. 13th, 2023

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Verified Customer

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Louis San Jacinto, CA

It's easy to have them walk you through what needs to be done. Very smooth, I am satisfied. I have no issues with it.

1 year ago

Reply from SunPower

Louis, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Verified Customer

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Denise Wittmann, AZ

We had one issue. Sunpower caught it, came out, fixed it. It's pretty much been no issues whatsoever. I love it.

1 year ago

Reply from SunPower

We are delighted to read you are enjoying your system, Denise. Thank you for helping us change the way our world is powered!

Feb. 27th, 2023

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Verified Customer

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Alfred Oakland, CA

I haven't had any problems with it since they installed it. I've recommended it to all my friends who owned a home.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with your SunPower system. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Feb. 23rd, 2023

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Verified Customer

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Jerry Palm Springs, CA

I was very pleased with the way the installers worked, their friendliness, and they knew what they were doing.

1 year ago

Reply from SunPower

Jerry, we're glad to read your installation met your expectations. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Dave Oceanside, CA

Whenever I've had a question, I've had a quick response and been provided with the needed information that I requested.

1 year ago

Reply from SunPower

It is wonderful to read you have had nothing but exceptional customer service, Dave. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Kevin Martin Oceanside, NY

They got the job done in a timely fashion, cleaned up after themselves. And the system works fantastic.

1 year ago

Reply from SunPower

We are delighted to read you had an exceptional experience, Kevin. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Andrew Haecker Lake Dallas, TX

They are the only solar company I have experience with and their products have worked flawlessly for the first year.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Jan. 5th, 2023

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Verified Customer

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Katie Huncovsky Henderson, NV

Professional. Accessible. Mark was amazing to work with. Install was great. They answered all my questions.

1 year ago

Reply from SunPower

Katie, we appreciate you sharing your experience with us and we are delighted to know Mark was able to amicably assist you. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Kenneth Richardson Lakeside, CA

Process for solar panels was easy and fast. I saved a lot of money in the process compared to my neighbors.

1 year ago

Reply from SunPower

It is great to read you are enjoying your system and savings, Kenneth. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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SCOTT MAIER Bridgeton, NJ

Courteous and helpful staff, kept us informed on every step of the project, great work done by installers!

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Alex Chavez Clovis, CA

Comfort Home Systems was the company that installed my SunPower panels and I found them to be extremely professional.

1 year ago

Reply from SunPower

It was wonderful reading about your exceptional experience, Alex. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Bill Cardiff By The Sea, CA

The system works well except the phone app shows terribly wrong input and output power. Simple math mistakes.

1 year ago

Reply from SunPower

We appreciate your review Bill and glad to know your system is meeting your expectations. Please shoot us a private message here on Best Company if you would like us to look further into your app issues. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Michael Callahan Joshua Tree, CA

I got a ground mount installation and SunPower went the extra mile to get the county to approve everything

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 5th, 2023

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Verified Customer

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Dylan Garrity Westminster, CA

They were with me every step of the way, very good at communicating what was next and got things done on time.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Jan. 5th, 2023

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Verified Customer

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Dave Scott Eaton, CO

Quality product that we are satisfied with have had the system for a year and are pleased with the eystem

2 years ago

Reply from SunPower

Dave, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Claudia Palamar Winslow, IL

Quality product and we're going green! Our salesman was professional and installation was well done.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Andrea Powell Hanford, CA

Easy company to work with overall, good communication. Felt like a lengthy timeline from signing contract to solar installed & running.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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John Peoria, AZ

The installation process went very well. I'm experiencing outage and it's taking them over a month to come and correct it.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services.

Dec. 21st, 2022

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Verified Customer

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Sarver Mount Morris, IL

As far as installing and everything like that, they did a pretty good job. They basically got everything done pretty much in one day.

2 years ago

Reply from SunPower

It is great to read that you are satisfied with your installation, Sarver. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

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Verified Customer

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David Porterville, CA

The process has been quite professional and it was well presented to me and the installation crew did a fine job.

2 years ago

Reply from SunPower

Hi, we appreciate your fantastic feedback and are pleased to read your SunPower success story! It's a delight that the entire process, from the sales presentation to the installation process, met your expectations. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

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Verified Customer

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Antonio R Sauza Los Angeles, CA

While I have had relatively good customer service, it would be nice to hear from a SunPower representative occassionally.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

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Verified Customer

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Steve Luna Pueblo, CO

I am satisfied with the product that I've received from Sun Power and especially like the lower electric bill!

2 years ago

Reply from SunPower

We're glad you took the time to tell us about your experience, Steve Luna. Customer feedback is very important to our business, and it helps us a lot! We're glad to hear that you were comfortable and satisfied with the services we provided. We hope you'll think of us again if you need anything else.

Nov. 23rd, 2022

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Verified Customer

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Phil Orefice Simi Valley, CA

My representative took care of everything. I needed an answer. Every question she was very professional.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that your representative exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 17th, 2022

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Verified Customer

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G. May-Montt San Francisco, CA

They were easy to contact, schedule, work with and everything has been working well since it was installed.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, G. May-Montt. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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Verified Customer

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Joe Carleton Bay Shore, NY

Excellent installation team and permitting and financing went smoothly. Panel output beyond my expectations

2 years ago

Reply from SunPower

Joe, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Nov. 17th, 2022

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Verified Customer

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Josephine Pascua Mililani, HI

I rate them excellent, easy to contact if we have questions about the Solar Panel and the Battery wall

2 years ago

Reply from SunPower

What a wonderful review! Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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Verified Customer

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Venkat San Jose, CA

The representative was very interactive, and they are timely. Installation process actually took them more than the expected amount of time.

2 years ago

Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Verified Customer

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John Camp Verde, AZ

Everybody was very pleasant and done their work and got her done and then cleaned up very well and and was gone.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 16th, 2022

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Verified Customer

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Joshua Aguilera Lincoln, CA

From sales person to installation to my first year complete , I have been happy from start to finish

2 years ago

Reply from SunPower

It's terrific to read that you had a great experience with the sales team! Please reach out to us with any questions or concerns in the future. Thank you for helping us change how the world is powered!

Oct. 20th, 2022

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Verified Customer

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ERIKA A HOLLISTER Hadley, MA

They have been professional and responsive before during and after installation of our solar system.

2 years ago

Reply from SunPower

Erika, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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David Fresno, CA

I've only had it for a few months, but so far we're totally satisfied. There's no problems, no issues.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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diane williamson Litchfield Park, AZ

Efficient and absolutely love the low energy costs. It would be nice if they had a backup generator for the system.

2 years ago

Reply from SunPower

We're delighted to hear about your experience! Your feedback is essential to us in improving our services. It is always a goal to see clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 6th, 2022

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Verified Customer

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Lalet Sharma Pleasanton, CA

Solar system installed for over 1 year, works well no issues. Had an issue with the roof that was fixed.

2 years ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this wonderful review!

Oct. 6th, 2022

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Verified Customer

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Bill Cluverius Los Angeles, CA

Sun Power delivered on all their promises and I'm very happy with our solar panels and lowered energy costs.

2 years ago

Reply from SunPower

What an excellent review! We are happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 6th, 2022

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Verified Customer

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Juan Dorado Chula Vista, CA

My system does not generate enough power to cover the entire bill. If they are feeding the info from my system to my app, surely they can track this pattern. They might claim privacy concerns etc, but I get this site is using cookies. Go with someone else.

2 years ago

Reply from SunPower

We're sorry to hear that your expectations are not being met and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Oct. 6th, 2022

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Verified Customer

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Kelson Pflugerville, TX

Quoting process was very informative, installation was pretty easy, and the final product is working great!

2 years ago Edited January 10, 2024

Reply from SunPower

Kelson, we appreciate your review and are happy to know our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Anonymous

We decided to go with them, they did the survey, we signed the contract and they installed it. It works.

2 years ago

Reply from SunPower

Glad to hear we met your expectations. We appreciate the review and thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Debra LA Palma, CA

Pproper installation. They were very responsive and answered all of my questions and return my calls.

2 years ago

Reply from SunPower

We appreciate you letting us know how the installation team did. We're glad to hear that you received great service, Debra. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Verified Customer

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Curtis Tehachapi, CA

The equipment is performing as it should. It was very smooth. They've answered my questions all along.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Curtis. Thank you for the feedback it is truly appreciated.

Sep. 30th, 2022

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Verified Customer

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Patricia Las Vegas, NV

The system's doing what it's supposed to be doing: keeping our electric bills at the connection fee right only.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Sep. 28th, 2022

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Verified Customer

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Charles Wildomar, CA

It's probably surpassed my expectations on its performance. Overall very very good system from installation to support.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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David Warsaw, NY

They've been installed for about 6 years now and haven't had any issues. They seem to be performing good.

2 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

Sep. 28th, 2022

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Verified Customer

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Mark A Chavez Rockwall, TX

System has met and exceeded my expectations. From planners to installers, all were extremely helpful and professional.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Mark. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Verified Customer

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Jon Ambler Wolcott, CT

Smooth, reliable system. Install was simple. Have been over producing, have two bills so far with a credit.

2 years ago

Reply from SunPower

We are so delighted to read about your exceptional experiences, Jon Ambler. Thank you for the feedback it is truly appreciated.

Sep. 9th, 2022

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Verified Customer

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Rodney Moore Quincy, IL

Knowledgeable people with a quality product. Panels perform as well as the information presented to me

2 years ago

Reply from SunPower

Thank you for sharing, Rodney. It is great to read your satisfaction with your panels and system.

Aug. 25th, 2022

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Verified Customer

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Rosemarie Jauco Fremont, CA

The process was simple from estimating to project completion, SunPower's David E was great to work with.

2 years ago

Reply from SunPower

We are delighted that David provided a great experience. Thank you for the review.

Aug. 18th, 2022

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Verified Customer

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Yvonne Bakersfield, CA

They did a really good job, Jean took care of us and it was very smooth. The customer service was great.

2 years ago

Reply from SunPower

We appreciate you letting us know how Jean did. We're glad to hear that you received great service, Yvonne. Thanks for helping us change how our world is powered.

Aug. 15th, 2022

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