SunPower Reviews
8.1
Overall Score
Kendra Aledo, IL
Requested information but was never contacted
6 years ago
Reply from SunPower
Hello Ms Kendra. I'm not sure what prompted the 1 star review, but I'd be happy to help with any concerns you may have. Please send me a private message with your contact information and I will have an executive service specialist reach out to you. We appreciate your business and value your feedback.
Jan. 15th, 2020
Darrell Dagostino Coal City, IL
Never head from them. No one responded to my inquiry.
6 years ago
Reply from SunPower
Hello Mr. Dagostino, I'm sorry to hear that there has been a lack of communication. Providing excellent customer service is our main goal. I would love the opportunity to restore your confidence in SunPower. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.
Nov. 21st, 2019
Shelly Nelson Battle Ground, WA
Sun Power never called me back to follow up.
7 years ago
Reply from SunPower
Hello Ms. Shelly Nelson, We're sorry to hear that your expectations are not being met. When you have a moment, please send us a private message with your contact details. I will have an Executive Support Specialist reach out to you, to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback. Thank you.
May. 17th, 2019
David Long Sacramento, CA
Worst customer service I've ever encountered.
8 years ago
Verified Customer
Review Source
Paul
The installation process went very fast, smooth, and clean.
3 years ago Edited January 10, 2024
Reply from SunPower
Hi Paul, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!
Jun. 22nd, 2023
