SunPower: Read 5,302 User Reviews From Real Homeowners

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RB Cupertino, CA

A+ Pro experience end to end - from Sales to contract to install.

6 years ago

Reply from SunPower

Thank you, RB!

Jan. 14th, 2019

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Nicolas Abrams Petaluma, CA

Everyone I dealt with at Sunpower were professional and helpful.

6 years ago

Reply from SunPower

Thanks, Nicolas!

Jan. 14th, 2019

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Peter

Professionalism, honesty, sincere people. Panels are a great value.

6 years ago

Reply from SunPower

Thanks, Peter, for choosing SunPower!

Dec. 31st, 2018

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Angel New Britain, CT

Reliable, good communication, easy process and friendly staff.

6 years ago

Reply from SunPower

Thank for choosing SunPower, Angel!

Dec. 31st, 2018

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Jeanette Ansonia, CT

Did a very professional job great clean up and workers very polite

6 years ago

Reply from SunPower

Thank you, Jeanette!

Jan. 2nd, 2019

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BRUCE BIANCO

WORST COMPANY ALL PHONE CALLS SENT TO THE PHILIPPINES DO NOT RETURN CALLS PRODUCT DOES NOT PUT OUT AS PROMISED WORST CUSTOMER SERVICE THEY DO NOTHING TO RESOLVE PROBLEMS

7 years ago

Reply from SunPower

Hi Bruce, We're sorry to hear that your expectations are not being met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback. Best regards, Hillary

Oct. 9th, 2018

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Shawna San Gabriel, CA

The company sales was not professionally train. Limited English skill. I called to their manager in Rosemead office and she also was not helpful. So i switch to other dealer.

7 years ago

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Kelly Musgrave Pittsburg, CA

Best solar panels and warranty! Very clean looking installation.

8 years ago

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bill hupp Bakersfield, CA

after 4 years was told my system was not under warranty for the 20 years like d by installers and company. had a panel shatter on inside, would not cover.

8 years ago

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Jane Williams

I absolutely love this company! Great customer service and installation.

8 years ago

Reply from SunPower

Thank you for your review, Jane! Please let us know if there's ever anything we can do to make your experience better!

Nov. 19th, 2018

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Werner Strohmaier Annandale, NJ

I have a Sunpower system about 5 years old. The local dealers don't want to come out and look at it. Sunpower won't help. So the warranty is useless as is the system.

8 years ago

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Jeanne Christensen Hurricane, UT

Seemless installation. Exceptional customer service. Very responsive.

9 years ago

Reply from SunPower

Hi Jeanne, thank you for your review. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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Ann Goldsberry Layton, UT

Great people who answered all questions and concerns with clear explications.

9 years ago

Reply from SunPower

Hi Ann, thanks for reviewing your experience. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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Heidi warr Tucson, AZ

Blue Raven was very accommodating through the whole process of getting my solar panels.

3 years ago

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Patti Crawford Appleton, WI

I found them to be honest, respectful and confident in their ability to help me.

3 years ago

Reply from SunPower

Patti, thanks for the review! We love hearing feedback like this. It's always nice to hear how our team is doing.

Jun. 22nd, 2022

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justin wells Reno, NV

The team was great knowledgeable and worked fast. Everything looks great and is nice and neat work.

3 years ago

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Jimmy tang Rancho Cordova, CA

This is a great company had them come out give me an estimate for solar for my house they on time an professional .

4 years ago

Reply from SunPower

Jimmy, we were pleased to provide you with a professional and timely estimate for your home. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Diana Horne Lake Elsinore, CA

I just got a more than $700 electric bill for this last year!!!

3 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Nov. 23rd, 2022

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Verified Customer

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Michael Stone New Port Richey, FL

They give No support to helping the user understand their app

3 years ago

Reply from SunPower

Michael, we are sorry to read you are having issues with the app. I have created a case on your behalf and you should be hearing from an Executive Support Specialist once they are able to review your case and system to assist you further with your app and system. We look forward to speaking with you and appreciate the feedback. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Matt Austin, TX

Very easy to work with, professional. Very smooth and on time finish.

4 years ago

Reply from SunPower

Matt, we are so glad your experience with SunPower was smooth and professional. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Verified Customer

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Cecilia Obi Stockton, CA

Because the panel did not produce what was promised

4 years ago

Reply from SunPower

Hi Cecilia, thank you for your feedback and I’m sorry to hear that your expectations have not been met. When you have a moment, please send us a private message with your contact details so that we may assist you further.

May. 5th, 2021

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Verified Customer

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Elizabeth Shuker

The salesman screwed us over and wasn't forthcoming or honest about anything.

5 years ago

Reply from SunPower

Hi Elizabeth, I was unable to find an account in your name. If you would reach out to me at reviews@blueravensolar.com, I would be happy to address any questions or concerns you have. Sincerely, Maddie E., Blue Raven Solar

Nov. 20th, 2020

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Verified Customer

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Jacqueline

They are the worse. Lied when selling and does nothing to fix the issue

5 years ago

Reply from SunPower

Hi Jacqueline, I was unable to locate your account. Would you mind emailing me at reviews@blueravensolar.com with additional account details. I look forward to addressing your concerns. Regards, Maddie E., BRS

Oct. 23rd, 2020

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Verified Customer

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Angela Columbia, SC

Have not seen the savings as mentioned!!!

5 years ago

Reply from SunPower

Hi Angela, I am sorry to hear you are dissatisfied with your system. I took a look at your account and your panels are currently producing at 102%. If you could send your bills to reviews@blueravensolar.com, I would be happy to help. Have a great day, Maddie E. BRS

Aug. 20th, 2020

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Robert Suguitan

customer service, you can't reach any live agent to ask information about your solar panel information to provide to your local utility office.

1 year ago

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Erik Figueroa

I have solar panels from sun power company my monthly energy bills are 430 dollars a month I see absolutely no savings for having the system.

1 year ago

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Jacob Cordes

Don’t waste your time and money. Horrible customer service and support. Always have panels out (over a year) and still waiting to get service

1 year ago

Reply from SunPower

Jacob, we're sorry to red that you expectations have not been met and want to help. We appreciate your feedback and have submitted your review to your open case for review and follow-up. Your case manager will be in touch with an update soon.

Jul. 22nd, 2024

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Cinna Buns

I had an absolutely nightmare experience with Sunrun . The communication was terrible. They missed many deadlines and overcharged us at the end.

1 year ago

Reply from SunPower

Hi Cinna, we would love to show you why SunPower solutions are different. Our solar consultants can give you the details and answer any questions you may have. Set up an appointment here: http://bit.ly/1R7yXtX

May. 6th, 2024

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Cortney Agardy

Friendly staff. They are very accommodating

1 year ago

Reply from SunPower

We're so happy to read that you had an exceptional customer service experience, Cortney. Thank you for helping us change the way our world is powered!

Apr. 22nd, 2024

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Shabbir Staten Island, NY

very efficient and good working crew ,work done in time

2 years ago

Reply from SunPower

Shabbir, it is wonderful to read your review and your feedback is greatly appreciated. We're happy to know that you had an amicable experience. Thank you for helping us change the way our world is powered!

Jul. 31st, 2023

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Walter

I'm getting great results from my solar panels!

2 years ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Robert Brooklyn, NY

Everything ran smoothly with plenty of updates

2 years ago

Reply from SunPower

Robert, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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JF Lacasse Houston, TX

great service. Clean work. Friendly staff.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Mark Bisceglia

Solar consultant and installation team were great

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jul. 26th, 2023

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Sergio

great service! saving $$$ from previous service

2 years ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Sergio. Thank you for helping us change the way our world is powered!

Jul. 21st, 2023

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Duane

The team and the process was well organized.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 20th, 2023

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Mike Brossi Framingham, MA

all went well from installation to turning it on

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 20th, 2023

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Marta Dusek

Superior product and quality customer service!

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 19th, 2023

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Jim Ohio, IL

Poor communication no final walk through. Probably would not do this if I had it to do over!!

2 years ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

Jul. 5th, 2023

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Rodney Belvidere, IL

money saved with sunpower installer were great

2 years ago

Reply from SunPower

Rodney, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 21st, 2023

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becky c Brooklyn, NY

Very informative process. Well organized. I have no complaints. Smooth process.

2 years ago

Reply from SunPower

Hi Becky, thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 15th, 2023

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Steve New York, NY

Everything works as advertised. No complaints

2 years ago

Reply from SunPower

Hi Steve, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 14th, 2023

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Bill Crowell Cotati, CA

The best app that tells solar and electricity used in house

2 years ago

Reply from SunPower

We appreciate the positive feedback. Providing our customers with the best service possible is always a pleasure and a goal.

Jun. 14th, 2023

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Keturah

Great service and professional from start to finish

2 years ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Duane G. San Antonio, TX

I like how my electric bill has dramatically decreased.

2 years ago

Reply from SunPower

Hi Duane, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

May. 23rd, 2023

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Verified Customer

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Jamie Hemet, CA

Great product and great service. Thank you

2 years ago

Reply from SunPower

You're welcome, Jamie! We are so happy to know that you are enjoying the system and service. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Giovanni G Bergenfield, NJ

Competitive price with excellent equipment and service

2 years ago

Reply from SunPower

We are happy that the system and service have met your expectations, Giovanni. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Angela Lake Isabella, CA

I thought it ran well I did not dislike anything about it

2 years ago

Reply from SunPower

We appreciate the review and glad to read that you are enjoying your system, Angela. Thank you for helping us change the way our world is powered!

May. 3rd, 2023

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Verified Customer

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Keith Hollon

Very organized process with good communication skills

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Apr. 28th, 2023

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Verified Customer

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Richard Haller Corning, CA

aes was great, they did a good job of the sale .

2 years ago

Reply from SunPower

We appreciate you sharing your wonderful experience, Richard. Thank you for helping us change the way our world is powered!

Apr. 20th, 2023

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