SunPower: Read 5,302 User Reviews From Real Homeowners

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Verified Customer

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NIKLAS Thousand Oaks, CA

absolutely professional workers!! everything was as promised, everyone is knowledgeable.

2 years ago

Reply from SunPower

Niklas, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Lydia Pigati Chandler, AZ

Love love love the product. 1st problem with inverter in almost 10 years. I've been trying to get my inverter repaired since Thanksgiving. Still waiting on a repair. Products are great, support in non-existent. Too bad.

2 years ago

Reply from SunPower

Lydia, we are sorry to hear your expectations have not been met. We want to help restore your faith in SunPower and noticed you spoke with a representative today and that you have a follow-up call scheduled for tomorrow. Your currently open case has also been escalated to our Executive Support Specialist Team for review and follow-up as well. Thank you for bringing this to our attention and we look forward to talking to you soon.

Mar. 20th, 2023

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Kip Coco Chicago, IL

Promised me a CT, reneged on their agreement. They continue to give me the run around. Go elsewhere. Avoid these guys at every turn. No honesty. No integrity. And no character.

2 years ago

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Linda Masterson Rocklin, CA

From beginning to end, our experience was exceptional. Thank you Sun Power Team.

2 years ago

Reply from SunPower

Linda, it is wonderful to read review and to know that you received an amicable experience. Thank you for helping us change the way our world is powered!

Mar. 13th, 2023

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peter Larsson Los Altos, CA

Everything is working according to the plan. Smooth installation and good communication.

2 years ago

Reply from SunPower

Peter, we appreciate you sharing your exceptional experience with us. Thank you for helping us change the way our world is powered!

Mar. 8th, 2023

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Simon Wray Sequim, WA

I've only had SunPower modules installed for 7 months but so far they have performed flawlessly.

2 years ago

Reply from SunPower

Simon, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Mar. 8th, 2023

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Alexandra Priputen Princeton, TX

Very easy to work with. Had the panels not quote one year but have had no problems.

2 years ago

Reply from SunPower

What an excellent review! We are so happy to hear of your satisfaction with our products. Thank you for helping us change how our world is powered!

Mar. 3rd, 2023

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Leo Riverbank, CA

Lack of follow up to installation. No idea how the Sunpower app works and no contact initiated by Sunpower to make sure I understand.

2 years ago

Reply from SunPower

Leo, we sincerely apologize for your experience and would like to investigate this further. Please send us a private message here on Best Company with your account and contact information. Once we receive your information we will assign you an Executive Support Specialist to assist you. We value your business and thank you for bringing this to our attention.

Feb. 27th, 2023

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Dale McCauley Miami, FL

They provide the best panels and warranty in the industry. Made in North America, too!

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Feb. 23rd, 2023

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Ronald

I am not getting enough available wattage from my equipment. I got your equipment because my son in law got it and was very happy. It is a hassle to get a technician to my house to find out the oroblem

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Feb. 22nd, 2023

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Greg Hogan Henderson, NV

the product was recommended to be by a solar expert and he was correct. The panels perform well.

2 years ago

Reply from SunPower

Greg, it is great to read your panels are meeting your expectations. Thank you for sharing and for helping us change the way our world is powered!

Feb. 15th, 2023

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Joan Bricker Altamont, IL

Very smooth process start to finish. Great savings while reducing our carbon footprint.

2 years ago

Reply from SunPower

Joan, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Feb. 10th, 2023

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Lydia El Dorado Hills, CA

Dislike not being able to easily sign up for automatic payments. Now get late bills all the time and unable to sign up for automatic payments again.

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Feb. 7th, 2023

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Ron Jamul, CA

Took a bit longer than expected due to supply chain issues, but otherwise service was great. System works well

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 26th, 2023

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Eileen Gleeson Surprise, AZ

The solar panels are working great and the installation company Cool Blew were very professional.

2 years ago

Reply from SunPower

Eileen, it was wonderful to read your exceptional review and installation experience. Thank you for helping us change the way our world is powered!

Jan. 25th, 2023

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Mark Sheinbaum Spokane, WA

solar panels are great. monitoring equipment failed and had to be replaced. replacement took a long time.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Jan. 25th, 2023

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luat le Garden Grove, CA

So far so good. Every thing is running accordingly and produces ton of power from the sun.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 18th, 2023

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Brian Peacock Los Angeles, CA

The initial sales staff call is a complete waste of time, because you can tell him all the information and then when you have somebody who actually the information, you have to give it all over again.

3 years ago

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Kaaren Hayward Smithfield, NC

The installation was done quickly and efficiently and all the parts of the system where clearly explained.

3 years ago

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caleb schneekloth Littleton, CO

Very friendly and knowledgeable salesman. Mad the process quick and easy! Would highly recommend.

3 years ago

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Tricia Barton Gresham, OR

The crew was friendly and efficient. The arrived on time and cleaned up afterward.

3 years ago

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Kcutler Mooresville, NC

Very friendly worked well despite the heat and cleaned up well after they finished.

3 years ago

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Tom S. Salem, OR

Awesome service from the sales staff to the installers. Very informative and helpful.

3 years ago

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Scott McColloch Boardman, OR

Kept great updates, on process, for install. Workers were very helpful, an respect you.

3 years ago

Reply from SunPower

Scott, thank you so much for sharing about your experience! Congratulations on going solar! -Maddy M., Blue Raven Solar

May. 24th, 2022

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Ozzy's Blizzard Minden, NV

Job well done, simple and easy. Makes sense to lower carbon impact and save money!

3 years ago

Reply from SunPower

We're so glad! Congratulations on going solar--helping the earth and your wallet! -Maddy M., Blue Raven Solar

May. 10th, 2022

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Bob M Livermore, CA

This is the worst company I have ever worked with. Over 6 months since signing and they can not get it together. Still no solar and no end in site! Do yourself a favor and go with someone else

3 years ago

Reply from SunPower

Hi Bob, we are truly sorry for the experience you had so far with us. I understand how frustrating this is for you not to have access to solar energy for 6 months. I'd love the opportunity to restore your confidence in SunPower. When you have a moment, please provide us with your account details. So, we can have support executive specialist contact you for further assistance.

Dec. 20th, 2021

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Gloria Merino Vacaville, CA

Impressive, had all the answers to my husbands questions. Fast, respectful of our home.

4 years ago

Reply from SunPower

We are delighted that we could provide your family with a positive experience and answer all inquires made. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Nov. 17th, 2021

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Mike Johnson Meridian, ID

Wonderful and very Profesional to work with. I would recommend blue raven to anyone

4 years ago

Reply from SunPower

Hi Mike, thank you for the review! I am so glad you enjoyed working with us. Please reach out if we can ever do anything or answer any questions for you! - Brie R., Blue Raven Solar

Aug. 3rd, 2021

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yanyan tan Fresno, CA

kent has a great service, professional and very nice people. Can recommend to others.

4 years ago

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Erick Rivers Los Angeles, CA

Worse customer service. Don’t have a problem because you’ll never get a supervisor to help you and they DONT MONITOR YOUR SOLAR AS THEY PROMISED when they sell their products.

4 years ago

Reply from SunPower

Hi Erick, I apologize for the experience you've had with us. When you have a moment, please send us a private message with your contact details.

Apr. 27th, 2021

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The Cats Meow Staten Island, NY

I set up a virtual appointment. I sat there and waited and no one called. I sent an email saying I was never contacted. I never received a reply email. What a garbage company.

4 years ago

Reply from SunPower

I'm sorry to hear about your missed appointment and would like to review this further to determine the reason behind why you were never called. Please send me a private message with your contact information and details of your appointment so that I may escalate accordingly.

Mar. 16th, 2021

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Marianne Reed Meridian, ID

Very knowledgeable and answered all questions. On time and fast. Very courteous And friendly.

4 years ago

Reply from SunPower

Hi Marianne, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings! - Samantha H., Blue Raven Solar

Mar. 10th, 2021

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Raffaella Marsh La Mesa, CA

Very professional and very helpful. Got disconnected took the time to call back and text me

4 years ago

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Alvaro Nunez Orlando, FL

Excellent service and product, its the best choice anyone can make in order to save loney and our ecosystem

4 years ago

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JamesGarrett12 Fishers, IN

SunPower went super smooth, everyone I’ve talked to was very kind and the prices were fair.

5 years ago

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Brian Bowden Middleton, ID

Process made easy with informative people from start to finish, great installers.

5 years ago

Reply from SunPower

HI Brian, thanks for taking the time to leave a review. We really appreciate it and your business. Enjoy your system and have a great day!-Maddie E., Blue Raven Solar

Oct. 28th, 2020

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Gary Schmidt Santa Barbara, CA

Cath was very helpful. She emailed me my solar agreement right away. Thanks Cath, Gary Schmidt

5 years ago

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Alex Ha Nampa, ID

Fast, efficient, transparent, and friendly. Would recommend Taylor and his crew to anyone.

5 years ago

Reply from SunPower

Hi Alex, thanks for taking the time to leave a review. We really appreciate it! Have a great day.-Maddie E., Blue Raven Solar

Sep. 1st, 2020

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Sarah Lucero Meridian, ID

Fast and professional. They made the installation process easy and understandable.

5 years ago

Reply from SunPower

Hi Sarah, thanks for taking the time to leave a review. We really appreciate it! Have a great day.-Maddie E., BRS

Aug. 21st, 2020

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shelly munoz Dixon, CA

Edel was quick and professional and kind and helpful I hope I spelled your name correctly

5 years ago

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Connie Krc Litchfield Park, AZ

Sandra C provided excellent and professional service with our need for technical assistance.

5 years ago

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Andrew Legg Denver, CO

Finished even stronger than they started!! Thanks to everyone involved throughout this process.

5 years ago Edited September 14, 2021

Reply from SunPower

Hi Andrew, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Miriam Tobias Hillsborough, NC

Very good communication through the process, easy and quick installation, great customer service

5 years ago

Reply from SunPower

HI Miriam, thanks for the review. We are thrilled to hear you had a great experience. Enjoy your week!- Maddie E., Blue Raven Solar

May. 19th, 2020

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Dewayne Jordan Durham, NC

The installation was a great experience. The team did a great job and was very pleasant.

5 years ago

Reply from SunPower

Hi Dewayne, thanks for the review. Enjoy your week!

May. 12th, 2020

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Brenda Bloodgood San Diego, CA

Sunpower had my 86 year old grandfather sign a 20-year lease. He died 4 years later and now this lease is the responsibility of his next of kin. Predatory? Beware of this company.

5 years ago

Reply from SunPower

Hello Mrs. Bloodgood, I’m sorry to hear that your expectations have not been met. Upon review of your account, your case has been assigned to Adrian C. Please contact him directly if you have any additional questions. If you need further assistants please send us a direct message. We appreciate your business and truly value your feedback. Thank you.

Apr. 25th, 2020

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Phillip Norton Meridian, ID

Very efficient and friendly. The panels look great on our rooftop the way it was laid out.

5 years ago

Reply from SunPower

Hi Philip, thanks for leaving a review. We are thrilled you had a good experience. Enjoy your system!- Maddie E., Blue Raven Solar

Mar. 31st, 2020

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Ric Whisenant Star, ID

Blue Raven's crew was knowledgeable and very professional. I would recommend Blue Raven

5 years ago

Reply from SunPower

Hey Ric, thanks for leaving a review. We appreciate the recommendation. Have a great day!- Maddie E., Blue Raven Solar

Mar. 11th, 2020

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Kaustubh Sabnis Andover, MA

Answered all my questions. Promosied to get back to me with a timeline for upgrade.

5 years ago

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jodie shake Boise, ID

The team was quick, polite and taught me how it all work. Super excited about out new Solar Power.

5 years ago

Reply from SunPower

Hi Jodie, thanks for the review. We hope you enjoy your new system and all the savings. Have a great week!- Maddie E., Blue Raven Solar

Jan. 14th, 2020

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Doc Las Vegas, NV

Great Service, No pressure Sells and Honest , Can’t go wrong with Blue Raven Solar 😉👍🤙

5 years ago

Reply from SunPower

Hi Doc, thanks for leaving a review. Have a great day!- Maddie E., Blue Raven Solar

Jan. 8th, 2020

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