SunPower: Read 5,302 User Reviews From Real Homeowners

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Erik Torres Boise, ID

Honest and knowledgeable crew. Answer all my questions and ask if I had any other questions.

5 years ago

Reply from SunPower

Hi Erik, thanks for the review. We appreciate it! Have a great weekend. - Maddie E., Blue Raven Solar

Jan. 3rd, 2020

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Kim Halverson Algonquin, IL

The information given to us on the savings was spot on for the performance of the panels

5 years ago

Reply from SunPower

Hi Kim, we appreciate you taking the time to leave a review. Have a great weekend!- Maddie E. , Blue Raven Solar

Dec. 20th, 2019

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M. Radatz Denver, CO

Great people. Poor execution. Took 70 days from contract to design approval - 4 trips to look at and measure my roof.

5 years ago

Reply from SunPower

Hey there,

We really care about getting things right. Cut once, measure twice, as they say! Thanks for bearing with us.

Best,
Evan H

Jan. 7th, 2020

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Gisela Salem, OR

Great company!!!! Also great customer service and there quick doing there job!!!!

6 years ago

Reply from SunPower

Hey Gisela, thanks for the review. Have a great day!- Maddie E., Blue Raven Solar

Dec. 4th, 2019

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j Denver, CO

The permitting process is challenging, but once installed and approved, the panels are fantastic

6 years ago

Reply from SunPower

HI J, thanks for the review. Have a great rest of your week!- Maddie E. ,Blue Raven Solar

Dec. 4th, 2019

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Celeste Littleton, CO

We love our Solar. The panels look great and are very sturdy. I especially like our energy bills.

6 years ago

Reply from SunPower

Hey Celeste, thanks for the review. We are glad you are enjoying your system. Have a great day!- Maddie E. , Blue Raven Solar

Nov. 26th, 2019

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Jon C Denver, CO

It was fast, seamless and clean. I am a new customer and I am hopeful this will be a great move.

6 years ago

Reply from SunPower

Hey Jon, thanks for the review. Have a great week!- Maddie E. , Blue Raven Solar

Nov. 26th, 2019

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Rodolfo Brighton, CO

Panel's look good up there. They're working perfectly and I have no issues with anything.

6 years ago

Reply from SunPower

Hi Rodolfo. thanks for leaving a review. We are thrilled you are enjoying your panels. Have a great week!- Maddie E. , Blue Raven Solar

Nov. 25th, 2019

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Florencio Madera, CA

My dad is very happy with his system. The crew was nice and everyone was helpful.

6 years ago

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Bill Poehler Salem, OR

They performed a great service in all aspects of helping me get a solar system on my house.

6 years ago

Reply from SunPower

Hey Bill. We appreciate you taking time to leave a review. Enjoy your new system! - Maddie E. , Blue Raven Solar.

Oct. 16th, 2019

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Silas Stewart Lake Alfred, FL

They seemed somewhat discourteous and they seemed more interested in passing me off to other companies and that didn't sit well with me.

6 years ago

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Chris Durham, NC

Got RIPPED off, worst company out there, told everyone about this company, that it sucks, i know at least 10 people looking for solar, and told them about how i got screwed and they are not going with blue raven

6 years ago

Reply from SunPower

Hey Chris,

I'd love to chat about the specifics of the deal in question! As of right now, I can't really verify that you're a customer of ours. If you are, reach out to me at so we can address your concerns! I'd be interested to hear how you got screwed.

Best,
Evan H

Oct. 7th, 2019

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Andrew Bond Lake Villa, IL

So far I have appreciated the dedication and determination of the people that I have talked to.

6 years ago

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Sheila Williams New London, CT

They went above and beyond to help me with the instillation of solar panels. The staff was amazing.

6 years ago

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Michael Tyler Durham, NC

They were honest and told me that my house would not be a good candidate for solar.

6 years ago

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Amit Jain Round Rock, TX

They will install it for you but forget customer service and maintenance. I have called them three times in the last 6 months and on the phone they confirm that someone will call back. But that never happens.

6 years ago

Reply from SunPower

Hello Amit Jain, I'm sorry to hear about your negative experience. Providing excellent customer service is our main goal. I have reviewed the call logs on your account. There is no record of you calling in with any concerns to SunPower. Can you please send me a private message with the number you were calling. I will investigate further. We truly do value your feedback and your business. Thank you,

Jul. 18th, 2019

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Svetlana Zhuravskaya

Very good relations between company workers and customers. Promt response for any needs.

6 years ago

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Jerry Livermore, CA

Great planning and construction. Power production is better than estimated. Thanks!

6 years ago

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Frank Ortega Visalia, CA

We have saved a lot with these solar panels. It's nice to know that we dont have to watch our electric bill .

6 years ago

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Angie Johnson Brentwood, CA

Great, quick service. Knowledgeable employees which were very helpful thru the entire process.

6 years ago

Reply from SunPower

Congrats, Angie!

Jul. 10th, 2019

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Paul Rocklin, CA

Technician was great Kept me informed, was professional, respectful and polite.

6 years ago

Reply from SunPower

Thank you, Paul!

Jul. 10th, 2019

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Dinesh Shrimali Pleasanton, CA

Excellent all the way, From start to finish. Timely, Courteous installation & sales. Excellent App.

6 years ago

Reply from SunPower

Congrats! Glad you're enjoying the energy monitoring app.

Jul. 10th, 2019

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Laurel Vawter Oceanside, CA

Provided useful information and answered questions in timely manner. Friendly and helpful.

6 years ago

Reply from SunPower

Thanks, Laurel!

Jul. 10th, 2019

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Kimberly Harris Santa Clarita, CA

Very high pressure post sale. I mean it’s forced upon you at the sale of your home and then they call you every 24 hrs post closing. Way to much

6 years ago

Reply from SunPower

So sorry you had a negative experience, Kimberly. Please feel free to email me if there's anything I can help you with: .

Jul. 10th, 2019

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Wagdy Demyan Ripon, CA

Professional sales person great work fast and clean installation. The system works very well

6 years ago

Reply from SunPower

Thanks for choosing SunPower, Wagdy.

Jan. 22nd, 2019

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Kris C Pawcatuck, CT

Becky was amazing through this process. Everything was easy and taken care of with ease.

6 years ago

Reply from SunPower

Thanks, Kris!

Jan. 25th, 2019

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Daniel Duffy

Website has been getting progressively slower and less responsive last few months and Sunpower is failing to DO anything about it or communicate with customers about what's going on. They also refuse to accept feedback.

7 years ago Edited May 29, 2024

Reply from SunPower

Hello Daniel, I see that we've assigned a case manager and given your case our highest resolution priority. Please email me at if you haven't heard from the team yet, and I'll make sure someone gets in touch with you as soon as possible.

Dec. 12th, 2018

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Linda Dale Eloy, AZ

Their service is horrible. We have been waiting 5 weeks for replacement inverter. Calling SunPower and Solar Tops just gets me the runaround. No one ever calls back as promised.

7 years ago

Reply from SunPower

Hello Linda, I see from your case file that we resolved your inverter issue. We're sorry that you had trouble reaching us previously, and we've since expanded our customer service team to help avoid delays like this in the future. Please let us know if you need anything else.

Nov. 4th, 2018

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Paul Tremblay Apple Valley, CA

After $52,000.00 invested in 2006, my inverters, I have 2, have failed. Sunpower will not talk to me, or even a local installer that I hired, to troubleshoot the problems. THANK YOU VERY MUCH, SUNPOWER. My system stopped producing any power at this time. My options are to replace the 2 inverters, with a new single inverter. Estimated cast $4,000.00 Plus. Sta away from Sunpower. They have NO INTEGRITY.

7 years ago Edited September 14, 2021

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Livia S Shemansky Altadena, CA

We’ve had their panels on roof for over 3 years and they have never worked as advertised. Now they don’t work at all. Does the lemon law cover solar panels. They come out but never get it fixed.

7 years ago

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Jeff Jannarone Belmar, NJ

They absolutely fail at fixing their product in s timely fashion. They took 6 years to replace my failed system. Just in time for the 10 year warranty to expire. When the system works it is excellent. WHEN it works.

7 years ago

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RoseAnn Martinez

They did a good job very respectful easy to work with and didn't feel any pressure to purchase

9 years ago

Reply from SunPower

Hi RoseAnn, thank you for reviewing your experience. We appreciate your support. - Abigail W., Blue Raven Solar

Dec. 16th, 2020

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Heather Olson Portland, OR

They were responsive and informative. They helped guide the process to make it a smooth transition.

1 year ago

Reply from SunPower

Thanks for your positive review, Heather! We love that the process was communicative and went smoothly. We are glad you made the switch to solar! If you have any questions in the future, please reach out! -Brenden B.

Jan. 18th, 2024

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LaVon Hatch West Valley City, UT

Thanks Austin and crew for fast efficient install and even working around new attic rents to provide efficient lay out

3 years ago

Reply from SunPower

Thanks for your review, LaVon! We are glad to have you as a customer. We are happy to hear you had a great experience with our crew. Please reach out if you need anything in the future. - Ashton P., Blue Raven Solar

Dec. 2nd, 2022

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J Allen Pensacola, FL

Very professional, explained all steps in the process. Very good customer service. Quick to start and finish.

3 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Kath Myers Arvada, CO

The whole process is painless from start to finish. The actual installation crew was efficient and excellent.

3 years ago

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Marcus Sanchez Meridian, ID

Blue Raven is an amazing company! Excellent customer service, product, and installation! Highly recommend!

4 years ago

Reply from SunPower

Hello Marcus, thank you for your kind words! I am glad your experience has been a 5-star one! That is always our goal. - Brie R., Blue Raven Solar

Sep. 21st, 2021

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Keith Ballein Columbus, OH

Everything from the Salesperson through the installation and the follow up has been exactly as presented.

4 years ago Edited March 16, 2022

Reply from SunPower

Hi Keith! Thank you for taking the time to review your experience. We are committed to always providing a 5-star experience, so if anything falls short of that, please don't hesitate to reach out! - Brie R., Blue Raven Solar

Aug. 11th, 2021

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Verified Customer

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Maynard Gillespie Sun City, AZ

It took way to long to get connected April to December 2022

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services.

Dec. 22nd, 2022

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Verified Customer

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Moises Salazar Fontana, CA

Did not meet up to expectations $2500 paid to Edison at the end of the year

3 years ago

Reply from SunPower

Hi, we're sorry to hear that your expectations are not being met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

Nov. 3rd, 2022

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Verified Customer

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Michael D Ross Wantagh, NY

I installed a new router and asked Support how to pair it and NOBODY HAS RESPONDED SINCE 11 DAY AGO

3 years ago

Reply from SunPower

Thank you for bringing this situation to our attention. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution.

Oct. 6th, 2022

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Verified Customer

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Bill Porterville, CA

The installation went well, and the equipment works well.

3 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Mary Winchester, CA

Because the meter reading is not correct ever

3 years ago

Reply from SunPower

Hi Mary, we appreciate the feedback. I apologize for the issues you had with the meter reading so far. I'd love to provide you with assistance from our support executive team to resolve this issue. When you have a moment, please provide us with your account details. Thank again for leaving a review.

Jan. 12th, 2022

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Verified Customer

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Garry Attridge Alta Loma, CA

Still waiting for the $1200 signing incentive.

3 years ago

Reply from SunPower

Hi Garry, we're sorry to hear that your expectations are not being met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

Dec. 30th, 2021

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Verified Customer

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Suzan Martignetti Rancho Mirage, CA

The install was great the follow up has been terrible.

3 years ago

Reply from SunPower

Thanks for the feedback, Suzan. We apologize for the poor experience you had with the follow-up visit. Please contact us if there is anything we can still assist with.

Dec. 7th, 2021

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Verified Customer

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Lisa Callaway Venus, TX

Problems with my app, problems with incorrect grid info.

4 years ago

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Verified Customer

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Stan Holtman Bakersfield, CA

Their App is not accessible with Voice Over.

4 years ago

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Verified Customer

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Gerard Weick Bay Shore, NY

The system does not seem to work & I have called them at least 5 times & they'd not call back

4 years ago

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Verified Customer

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Jerry

This company's communication is terrible.

4 years ago

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Verified Customer

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Parker Spence

Seems like less power generation that I expected

5 years ago

Reply from SunPower

Hi Parker, I would be happy to look into your system's production if you could email me your bills at reviews@blueravensolar.com. Have a nice day.- Maddie E., Blue Raven Solar

Dec. 3rd, 2020

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