SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Chris

They are very, very punctual. They did exactly what they said they were going to do when they said they were going to.

2 years ago

Reply from SunPower

Chris, we sincerely appreciate your feedback. It is a treat to read how happy you are with your service. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Verified Customer

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Gary Nelson Winchester, CA

They were very professional and had answers to all or our questions and did a very neat job on the installation

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Feb. 9th, 2022

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Verified Customer

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Darryl Reese Mansfield, TX

maybe I do not have the most up todate solar panels sold by SunPower, such as the SunPower Equinox System was not sold to me

2 years ago

Reply from SunPower

Hi Darryl, appreciate the review! If you had any questions about the quality of your panels or system, please send us a DM and we would be happy to assist you further. Thank you for helping us change the way our world is powered!

Feb. 9th, 2022

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Verified Customer

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Andrea Boothby Houston, TX

Fast process. Easy and quick install. They took care of everything to get my system up and running.

2 years ago

Reply from SunPower

Thank you for taking the time to provide us feedback, Andrea. It is great to hear that the installation process went smoothly without any issues. We hope you enjoy your system and save lots of money on your electricity bill. Please don't hesitate to contact us for any help you may need in the future.

Feb. 1st, 2022

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Verified Customer

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Steven Marathon, FL

It is working well. The installation is excellent. I like the warranty and that they have a local store.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 20th, 2022

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Verified Customer

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Jason Henning Boerne, TX

The app is very user friendly and the panels aware installed without any conduit or wiring on the roof.

2 years ago

Reply from SunPower

I am glad to see you are enjoying the app, and panels Jason. Thank you for the kind review and for helping us change the way our world is powered!

Jan. 12th, 2022

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Verified Customer

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Page Houston, TX

Sunpower provides excellent customer service and follow up. They quickly respond to any systems issues without charge.

2 years ago

Reply from SunPower

We are happy to help in any way we can, Page! We appreciate the kind words and are thrilled to see how well things are working. Thank you for helping us change the way our world is powered!

Jan. 5th, 2022

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Verified Customer

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Leona Bowers Ozone Park, NY

SunPower is doing great for us in helping to keep the cost of electricity down, great help thank you SunPower

2 years ago

Reply from SunPower

It is wonderful to hear you are saving with Sunpower, Leona. We appreciate your kind review and feedback and are here anytime you have a question. Thank you for helping us change the way our world is powered!

Jan. 5th, 2022

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Verified Customer

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Jon Cole Dallas, TX

Salesperson was very knowledgeable and answered all of my questions. The install process was very painless.

2 years ago

Reply from SunPower

Jon, we are thrilled to see how satisfied you are with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 5th, 2022

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Verified Customer

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Lu Eastsound, WA

So far it has been good. I haven't had any problems. It is very smooth. It is not clear the connection between sun power and my local power company.

3 years ago

Reply from SunPower

We are so pleased your transition to solar has been very smooth, Lu! If you would like to get in touch about your inquiry, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution to any concerns you may have. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Verified Customer

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Anonymous Irving, TX

It is working and that is very good. I've only has one instance when a call wasn't picked up by customer service.

3 years ago

Reply from SunPower

Hi, we apologize that we missed your call. Your feedback is essential to us in improving our services. It's great to hear that service went smoothly and got the system running. We hope you enjoy the new solar system. Please reach out to us if you still need any assistance or have any questions or concerns in the future. Our team is always ready to help.

Dec. 17th, 2021

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Verified Customer

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Tain Price, UT

Sun power has a long history of effectiveness and price. In my city, sun power is top of everything. Installation was quick and easy.

3 years ago

Reply from SunPower

Hi Tain, thanks for the stellar review. We are excited to have you part of the SunPower family! It always brings us joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

Dec. 17th, 2021

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Verified Customer

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Michael Bullhead City, AZ

I like the warranty. Installation went really good. It should be producing more. It should be around twelve but it never gone above eight and a half.

3 years ago

Reply from SunPower

Hi Michael, we apologize for your experience and would love to look into this further. Please send a private message with your contact details when you have a moment, and we will have an Executive Support Specialist contact you. Thank you for bringing this to our attention. Your feedback is essential to us in improving our services. We hope you enjoy the new solar system, and we are delighted that your installation went well. Thank you for helping us change the way our world is powered

Dec. 17th, 2021

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Verified Customer

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John Belmont, NC

My dealer was responsive. The panels are producing a pleasing amount of power. They're the most efficient panels.

3 years ago

Reply from SunPower

Hi John, we appreciate the kind review. We are so happy to hear that your SunPower system meets your expectations with its clean energy production. Please reach out to us if any questions or concerns in the future. We'd be more than happy to assist you. Thank you for taking the time out to post a review.

Dec. 17th, 2021

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Verified Customer

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Michael Selden, NY

Customer support is very helpful and good. They were able to get it installed very smoothly. It is easy working.

3 years ago

Reply from SunPower

Hi Michael, thanks for taking the time to post a stellar review for us! We are delighted to see that you received excellent customer service and that your installation went smoothly. Feel free to contact us if you have any questions in the future. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Verified Customer

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LaDonna Womochel Denton, TX

Every task required by Freedom Solar, the installers, was completed on time and with clear communications.

3 years ago

Reply from SunPower

Hi LaDonna, thanks for the feedback. We are glad to see that you had a great experience with our authorized dealer. Enjoy your new system and congrats on going solar. Please feel free to contact us if you have any questions or concerns in the future with your system.

Dec. 7th, 2021

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Verified Customer

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Dave Kinderknecht North Richland Hills, TX

Friendly, installers were very professional and answered all my questions. Easy to contact for any concerns.

3 years ago

Reply from SunPower

Thanks for providing us with positive feedback, Dave. We are delighted to see that the service with the installer went smooth and all your questions were answered. If there is anything we can help you out with in the future, please contact us. Our team is always ready to help.

Dec. 7th, 2021

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Verified Customer

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Bob Hershberger Payson, AZ

Generally very positive. A few times when I system my now went down it took a while to get someone to takecare of the problem

3 years ago

Reply from SunPower

We appreciate the feedback and review, Bob. We apologize for any inconveniences and hope to help speed up any fixes in the future. Please send us a private message with your contact information if there is something we can still assist you with, or if you have any further questions. Thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Verified Customer

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Kathleen Kelly Sealy, TX

From presentation to installation, the experience was excellent. Their product is the best on the market.

3 years ago

Reply from SunPower

Hit Kathleen, we appreciate you taking the time out to provide us with your feedback. It brings us joy to see you enjoying the product so much. We always strive to provide the best-in-class product and service to our customers. Please feel free to contact us if there are any inquires we can assist you with down the line.

Nov. 29th, 2021

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Verified Customer

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Richard Kingman, AZ

Support so far as been going good. Everything seems to be working great. One system was not capable of being installed.

3 years ago

Reply from SunPower

We appreciate the feedback and update, Richard. I apologize that one of your systems can't be installed. Please send us your account details if further assistance is still needed. Our team would be more than happy to assist you.

Nov. 16th, 2021

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Verified Customer

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Shelley Martin Rohnert Park, CA

Perfect customer service. Helped me to understand solar. The app tells me hoe much energy I am using.

3 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us, Shelley. It's great to hear that you learned more about solar and the app is helpful to monitor your performance. Please don't hesitate to contact us for anything we can help you with in the future.

Nov. 8th, 2021

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Verified Customer

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Paul E. Lundberg Lincoln, CA

Outstanding employees. Really know what they are talking about.That goes for all entities of the Sun Power company.

3 years ago

Reply from SunPower

Thank you for the steller review, Paul. We are happy to see that our employees were knowledgeable in providing you important information. Please contact us if you have any inquiries in the future. Thanks again!

Nov. 1st, 2021

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Verified Customer

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PAULA WILSON Escondido, CA

They came when they said they would. They did their work and left us with a working solar system. No problems.

3 years ago

Reply from SunPower

Hi Paula, we are glad to see that your service went smoothly with the issue being resolved. We appreciate the kind words and for taking the time out to write a review. Please don't hesitate to contact us if you have issues in the future.

Nov. 1st, 2021

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Verified Customer

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Robert Uranga Huntington Beach, CA

I haven't really had to deal with sunpower i'm a little concerned that the solar panels are not producing the power that they are supposed to.

3 years ago

Reply from SunPower

Hi Robert, thanks for taking the time out to post a review. We are sorry to hear that your panels are not producing the amount of energy that it's expected to. Please private message us your account details when you have a moment. So, we can have a support executive specialist assist you with this matter.

Nov. 1st, 2021

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Verified Customer

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P C Doss Oceanside, CA

Service and quality. Communications were helpful and timely. Employees were friendly and professional.

3 years ago

Reply from SunPower

Glad to see that all parts of your installation process lived up to your expectations, P C Doss. We sincerely appreciate your review, and thank you for choosing SunPower.

Oct. 20th, 2021

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Verified Customer

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DAVID G PIPES Fresno, CA

I have contracted with them twice and have three additional homes with their panels, all with good results

3 years ago

Reply from SunPower

Hi David, thank you for the glowing review! We are so delighted that you are a part of the SunPower family.

Oct. 12th, 2021

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Verified Customer

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Larry Henson

Turnkey project, everything promised and specified was done in a timely manner.

3 years ago Edited January 10, 2024

Reply from SunPower

We're delighted to see how satisfied you are with your install, Larry! Let us know if you have any questions or concerns in the future. Thank you for choosing SunPower and renewable energy!

Oct. 12th, 2021

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Verified Customer

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Larry Harrison Penngrove, CA

The represented the product, pricing and installation more honestly and fully than my other estimates.

3 years ago

Reply from SunPower

Hi Larry, that is great! We are delighted to hear that you were able to learn all about our SunPower system and pricing. Please reach back out in the future for any questions or feedback. Thank you for the wonderful review.

Oct. 11th, 2021

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Verified Customer

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Kelly Lodge San Ramon, CA

Everything was perfect. All crews did a good job. Nicole B was amazing. product working as planned.

3 years ago

Reply from SunPower

Hi, Kelly thanks for the kind words it means a lot. Congrats on going solar and being part of the SunPower family.

Oct. 11th, 2021

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Verified Customer

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Helen Hutto, TX

Everything has gone smoothly. It was installed in one day and I wasn't ever here for most of it. It is working. It has been a great experience.

3 years ago

Reply from SunPower

Helen, we are happy to hear about your great experience with the install. Let us know if you have any questions about your system, we are always here to help! Thank you for the feedback.

Oct. 15th, 2021

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Verified Customer

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Christopher San Diego, CA

They have a very good product. It hasn't broken or needed maintenance. I have purchased additional panels.

3 years ago

Reply from SunPower

Thank you for the kind review, Christopher! Glad to see the system is treating you well.

Oct. 15th, 2021

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Verified Customer

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Desmond Campbell, CA

SunPower was very quick, efficient, and professional. Kept me informed on everything that was happening

3 years ago

Reply from SunPower

Thank you for the kind review, Desmond! We were glad to hear that you had a great experience with the sales team and they provided excellent support too.

Oct. 22nd, 2021

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Verified Customer

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Richard Kissimmee, FL

They answer my calls whenever I call, and to my emails when I email them. I was not home but installation went smooth

3 years ago

Reply from SunPower

Hi Richard, we are so pleased to read your review. It was wonderful to see that our services met your expectations and that the process was made simple. Thank you so much for helping change the way the world is powered!

Oct. 22nd, 2021

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Verified Customer

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Farzin Mehrdad Laguna Niguel, CA

Great service and very professional . The work was in time abs I was kept in the loop through put the process.

3 years ago

Reply from SunPower

Farzin, we are so glad that our professional service met your expectations! We strive to offer a quality experience throughout the entire process. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Justine Henderson, NV

Ease of use, good customer service, seemed knowledgeable about the industry and service/products being sold

3 years ago

Reply from SunPower

Justine, we appreciate your feedback and are so appreciative of your review. We are glad to serve you with excellence. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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Verified Customer

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Sarina Martinez Voluntown, CT

Great product. Always communicated what to expect next. Every person I dealt with was knowledgeable and personable.

3 years ago

Reply from SunPower

Sarina, we are so glad that our SunPower products meet your expectations. We sincerely appreciate the feedback and are pleased that your experience was personable. Thank you for helping us change how our world is powered!

Oct. 25th, 2021

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Verified Customer

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Charles Danielson, CT

Installation was smooth. The equipment is working and anytime we call them with questions, they get right on it.

3 years ago

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Verified Customer

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Anonymous Pleasant Hill, CA

Installation took two days and everything was done and they were clean. It is producing was I expected.

3 years ago

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Verified Customer

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Pankaj Bakersfield, CA

Installation was perfect. Everything looks good. Any time I call about anything, they are there right away.

3 years ago

Reply from SunPower

Glad to hear how happy you are with our service, Pankaj! We are always here to help and appreciate your feedback. Thank you for helping us change the way our world is powered!

Nov. 16th, 2021

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Verified Customer

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Chase Burge San Diego, CA

Great customer service and communication during install. No issues with panels or monitoring site yet.

3 years ago

Reply from SunPower

Chase, we are so happy to see your satisfaction with the install! We appreciate the positive feedback and are here to help with any questions that may arise in the future. Welcome to the SunPower family!

Oct. 14th, 2021

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Verified Customer

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Hopkins Rimrock, AZ

Every step of the way, the SunPower Team met their commitments, were professional, personable, and dependable.

3 years ago

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Verified Customer

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Michael Schaeffer Westminster, CA

Great service and installation, told me the schedule and kept to it had one issue and they solved it in a day

3 years ago

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Verified Customer

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Not Important Chicago, IL

So far so good, but I expected to produce my kW with full sun. Either I was over promised or they aren't functioning properly

3 years ago

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Verified Customer

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Stephen C. Duck Wilmette, IL

I have nothing to compare them to but that is expected. Installation was delayed six months do apparently due to a shortage of solar panels.

3 years ago

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Verified Customer

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Randy L Rieck Rancho Mirage, CA

Excellent product. If I had a question about anything, customer service was quick to respond with the answer.

3 years ago

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Verified Customer

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Robert Walkup Lafayette, CA

Nick B was very informative and professional. The install crew were very informative and professional as well.

3 years ago

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Verified Customer

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Doug Stark San Ramon, CA

I live in a fairly large home.PG&E was through the roof.My solar array has cut my energy costs by 2/3.Thats huge!

3 years ago

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Verified Customer

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Rich B. Vacaville, CA

Good product, experienced installation, friendly knowledgeable people and it does what wanted/expected.

3 years ago

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Verified Customer

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Jon VanDorst Ripon, CA

They were extremely easy to work with. The installers were professional and finished ahead schedule.

3 years ago

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Verified Customer

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Kristen Redlands, CA

Everything is working well so far. They are pretty responsible. Everybody is friendly and professional.

3 years ago

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