SunPower: Read 5,302 User Reviews From Real Homeowners

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Patrick Stoffregen Zionsville, IN

The process for getting set up with a solar panel system that runs our electrical meter backwards was pretty easy! Installation took one day, which was impressive! We will say the install crew was a bit more skilled at installing quickly and effectively than they were with professionalism (a lot of cigarette smoking, and no courtesy masks worn during the pandemic).

5 years ago

Reply from SunPower

HI Patrick, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Jack Riley Denver, CO

Blue Raven has the business model that fit my needs to get solar panels on my house. Primarily I had to put no money down to get the system installed. Everyone I have worked with a Blue Raven has been competent, friendly and professional.

5 years ago

Reply from SunPower

HI Jack, thanks for leaving a review. We really appreciate your support during this time. Have a great day!- Maddie E., Blue Raven Solar

Jun. 26th, 2020

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Zach Adams Indianapolis, IN

For the most part, every experience that I had with the company was great. My personal interactions with the staff were friendly and helpful. My only issue was that while working on the house, since I work from home and my family is at home all the time, is the language the staff used while installing the panels.

5 years ago

Reply from SunPower

Hi Zach, thanks for reviewing your experience with Blue Raven . Have a great weekend!- Maddie E., Blue Raven Solar

Jun. 26th, 2020

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LynnM Boulder, CO

Everything has gone so smoothly in the process so far. The panels are installed and the inspection is next week. One thing I really like about Blue Raven is that they do all the scheduling of the various steps. The installers were incredibly polite and completely cleaned up after themselves. I highly recommend Blue Raven Solar!

5 years ago

Reply from SunPower

Hi Lynn, thank you for leaving a review! We are thrilled to hear you had a 5-star experience and appreciate your support. Have a great day. - Maddie E., Blue Raven Solar

Jul. 7th, 2020

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Jim Broomfield, CO

Good quality work. Friendly and courteous personnel. When one breaker had to be replaced after the work was done, the Blue Raven Solar electrician returned and fixed it at no cost. Blue Raven Solar is a quality company. I would highly recommend them.

5 years ago

Reply from SunPower

Hi Jim, thanks for taking the time to review your experience. Have a great weekend!- Maddie E., Blue Raven Solar

Jun. 5th, 2020

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Brenda J Critchfield Spanish Fork, UT

Everyone I talked to either in person, through text or on the phone were very professional and knowledgeable. They took care of everything, answered all my questions and the entire process was surprisingly fast! Would highly recommend.

5 years ago

Reply from SunPower

Hi Brenda, thanks for leaving a review. We really appreciate your support during this time!-Maddie E., Blue Raven Solar

May. 20th, 2020

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Rose Baker Greensboro, NC

Blue Raven has been very professional and has provided us with needed information about the Solar Energy process. They met all the deadlines they set for installation and the installation crew was delightful as well as knowledgeable and efficient. Rose Baker

5 years ago

Reply from SunPower

Hi Rose, thanks for leaving a review. Please let us know if you ever need anything. Enjoy your system and all the benefits of going solar with Blue Raven. - Maddie E., Blue Raven Solar

May. 13th, 2020

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Ritesh Shrestha Denver, CO

They provided good service. I was a little disappointed when there was lack of communication between the sales representative and the company. The sales representative had offered me ecobee in our initial conversation but Blue Raven had no clue about it. They had to go through the recorded calls to figure that out and finally I got the ecobee after 2 months. Other than that the services are good.

5 years ago

Reply from SunPower

Hi Ritesh, thanks for leaving a review. I want to apologize for that delay on your ecobee install. If you need anything else, please let us know. Have a great week!

May. 12th, 2020

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Christopher Roberts Layton, UT

I had a group of Blue Raven employees installing my solar system at my house today. They were amazing, both their work and the way they represented Blue Raven was phenomenal. I hope I can refer a few more people to this company!

5 years ago

Reply from SunPower

Hi Christopher, thanks for taking the time to leave a review. We appreciate your business and support during this time. Have a great day!

May. 12th, 2020

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David Rollman Denver, CO

Everyone involved with Blue Raven, from the sales representative to the installers, has been incredibly helpful and professional. The work is beautifully done, and I would recommend the company without reservation to anyone interested. This has been the best decision I have made in many years, and I could not be happier with the results.

5 years ago

Reply from SunPower

Hi David, thank you for leaving a review. We are thrilled you are enjoying your system. Have a great day!- Maddie E., Blue Raven Solar

May. 8th, 2020

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K Spuhler Parker, CO

The company has been attentive and upfront on what to expect. The process has gone much faster than expected. The crews were professional and kept everything clean. They were respectful of the house, dogs, and kids. The panels are sleek, too!

5 years ago

Reply from SunPower

Hi K, thanks for leaving a review. We are thrilled to hear the install went well. Please let us know if you ever need anything. - Maddie E., Blue Raven Solar

May. 6th, 2020

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Tom Tinley Park, IL

Blue Raven Solar installers arrived on time each day. They were courteous, knowledgeable, and efficient. This, despite not having all the parts delivered to my home as needed. Consequently, a two and a half day job took a week, as the installers repeatedly waited for parts deliveries. The finished job looks clean and professionally done.

5 years ago

Reply from SunPower

Hi Tom, thanks for the review. We are happy to hear your install went well. Please let us know if you ever need anything. Enjoy your system!- Maddie E., Blue Raven Solar

Apr. 7th, 2020

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Regina Sherman Sanford, NC

The process has been made easy from the original representative explanation to the actual install. The company has been very quick to respond to any questions or concerns and has kept us informed on how each step of the process works.

5 years ago

Reply from SunPower

Hi Regina, thanks for leaving a review. We are happy to hear the install went smoothly. Enjoy your new system!- Maddie E., Blue Raven Solar

Apr. 2nd, 2020

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Terry Fisher Boise, ID

I worked as a senior manufacturing manager for a large aerospace company and was blowed away with the high performance, organization and quality of the installation of the team that handled our job. Final inspection completed same day as project completion. Kudos to Blue Raven Solar!

5 years ago

Reply from SunPower

Hi Terry, thanks for taking the time to leave a review. We are happy to hear your install went smoothly. Enjoy your system!- Maddie E., Blue Raven Solar

Apr. 1st, 2020

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Peter Hallenius Gresham, OR

The entire install process was easy and effortless. Blue star took care of designing the solar panel locations, inspecting, permitting, installing, financing, explaining and so on. All I had to do was approve the request to install and watch them go up.

5 years ago

Reply from SunPower

Hi Peter, thanks for taking the time to leave a review. We are thrilled to hear you had a great experience. Enjoy your day!- Maddie E., Blue Raven Solar

Mar. 18th, 2020

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roger@spfxsolutions.com Santa Clarita, CA

a Sub contractor installed my panels , Did a terrible job contacted SunPower They immediately sent a reprehensive out and corrected the problem and did a prefect job I would Highly recommend SunPower but not a Sub contractor

5 years ago

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Ron Cattron Middleton, ID

Prompt. Arrived early with our permission. Informative. Asked if we had questions several times and answered all with good explanations. Friendly, Courteous. Dressed appropriately. Cleaned up after themselves after installation. They seemed to know their job well. The whole process was easy from purchase to the finished installation.

5 years ago

Reply from SunPower

Hi Ron, thanks for leaving a review. We do our best to give you a quality experience and product, Enjoy!- Maddie E., Blue Raven Solar

Mar. 11th, 2020

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Zak Berkeley, CA

The overseas call center masquerading as "customer service" is a joke. Once you get somebody here in the US, they are a surprisingly efficient and knowledgeable company. Getting that far may take months though, so only 4 stars from me. I would definitely recommend SunPower to friends and family and have in the past. Unfortunately the incompetent "customer service" forces me to take a star away. Get rid of this and they are a 5+ star company.

5 years ago

Reply from SunPower

Hello Zac, I’m sorry to hear that your expectations have not been met. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

Feb. 13th, 2020

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Jeff Kinder Louisville, CO

They asked me to leave a review, now, so here goes. Good sales team. A little switch-a-roo on the actual panel product...be careful. Average effort to get through the process. Great installation crew. Poor logistics and delivery so the crew could not do their job and my installation is not done yet. First, the guy who knocked on our door was great. We bit and he set up a follow up appointment. The "Closer" who came to that meeting was personable and professional. She did a great job explaining the various aspects of going solar. She did a great job selling us on the quality of the solar panels, using the example of the solar panels that survived the big hail storm a couple of years ago. Then the problem happened. We received the installation contract and the contract specified a different solar panel than the one she sold us on. Not even the same manufacturer! That took us on a week long merry-go-round getting manufacture specifications and reviews on several different panels until we finally agreed on a panel. Be careful when it comes down to the final document. Once we had a deal, the process took a few weeks longer than the scenario outlined, but we had an HOA and local approval hoops that were somewhat more than usual. No surprises, just not great communication or extraordinary effort. Today is Thursday. On Tuesday, I sent an email to support@blueravensolar.com to warn them of the bad weather, snow on the roof, and more snow on Wednesday. I was assured the installers would show up and make a "game time" assessment of whether or not they could proceed. The installation crew showed up, geared up and ready for the elements. They were fantastic. The logistics behind them, however, was terrible. The system was delivered a hour, or so, after the installers were on site. We were told it may be a day but probably a day and a half for the installation. Blue Raven sent me this request for a review because they think we'd be on line by now. The system delivered was missing a lot of pieces. The installers had to send guys out for additional supplies, they had to sit around a wait for additional items to be delivered, the original panel order only had a small percentage of the total number required. In short, day one of installation had a lot of dead time. In the end, it has been two full days, a lot of stuff dribbled in but we’re still waiting for brackets and clips needed to finish the job. My solar panels are still stacked in the back yard. The installers have been polite, proficient, productive and professional, never complaining about anything. It is very clear, however, that they have had to mark a significant amount of time in their process waiting for things to arrive. They assured me that this is the first time they have ever had to deal with an under supply situation on any of their installations and Blue Raven is a great company. They assured me everyone is doing everything they can to get all the parts needed for our installation to the site as soon as possible. They didn't try to make excuses or throw anybody under the bus. It was what it was. I can't say enough about the installation crew. They are great! The parts never came, however, and after two full days on the site, they weren’t able to finish the installation today. They leave for Boise, ID tomorrow. We will have to wait until Blue Raven can schedule another crew to came back to finish and endure stuff in the garage, panels in the back yard, and another day of disruption when the next crew comes. It's logistics guys. You blew it. I am not happy. Blue Raven should be embarrassed.

5 years ago

Reply from SunPower

Hi Jeff, thanks for leaving your feedback. I am sorry about the miscommunication and delays your solar system install has faced. We have forwarded all of your comments to the correct teams so they can improve. If you have any questions please email me at . Regards, Maddie E., Blue Raven Solar

Feb. 17th, 2020

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AA EAGER Mt. Pleasant, SC

Good company to do business with. Unlike some of the other high-pressure pitches we had, they were transparent, honest and had a competitive product. We’ve been up and running a year now and so far most our electricity bills are $0

5 years ago

Reply from SunPower

Hi! Thanks for taking the time to leave a review. We are so happy to hear you had a good experience. Have a nice day. - Maddie E., Blue Raven Solar

Feb. 12th, 2020

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Debra G. Boise, ID

We found the whole process very much stress free. Our salesman, Todd, called, texted and emailed promptly to answer our many questions. The installation team was very knowledgeable and did their work in a timely manner. We are so happy to be generating power soon. Debra G.

5 years ago

Reply from SunPower

Hi Debra, thanks for leaving a review. We are happy to hear you had a 5-Star experience. Enjoy all the benefits of going solar with Blue Raven. Have a great day!- Maddie E., Blue Raven Solar

Jan. 30th, 2020

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George Mendonca New Bedford, MA

BlueSel Home Solar is a master dealer/contractor for SunPower they were exceptional on explaining all about solar , themselves,and the products Sunpower makes! We chose them for are solar install which will take place sometime in mid April 2020.As panels are concerned SunPower is the best out there on all i have researched!

5 years ago

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Wendy Carter Colorado Springs, CO

We were told years ago that we had to much shade for solar. Blue Raven came to the house, did a full analysis and said it could work, and how! The communication with the crew was awkward at first but things got worked out. Everyone we were in touch with cared about their service and customers.

5 years ago

Reply from SunPower

Hi Wendy, thanks for leaving a review. We appreciate your business. Have a great day!- Maddie E. Blue Raven Solar

Jan. 17th, 2020

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Lorri Lepore Eden, NC

Installation crew was very friendly. And very efficient. They got it finished ahead of schedule and it looks amazing. We even recommended you to our neighbor and they are interested, and I may have an additional 2 referrals for you!!! Great job! Thank you. ✌️

5 years ago

Reply from SunPower

Hi Lorri, thanks for the review. We do our best to give you a great experience and system. Enjoy!-Maddie E., Blue Raven Solar

Jan. 16th, 2020

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Michael Spain Orlando, FL

The crew they sent out here was aware of everything they needed to do. They worked quickly and efficiently to have my solar panels set up. I do not know the specific names of the crew that worked for me but they were the number 2 crew and were amazing!

5 years ago

Reply from SunPower

Hi Michael, thanks for leaving a review. Enjoy your newly installed system. Have a great day!- Maddie E., Blue Raven Solar

Jan. 16th, 2020

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Sammi La Flam Caldwell, ID

We just got our solar panels installed yesterday! We are very happy with the whole experience so far. The only setback we had was with our own HOA not getting back to them in order to proceed with the installation. Once they had confirmation they were dry prompt and had it installed within the next week or so.

5 years ago

Reply from SunPower

Hey Sammi, thanks for leaving a review. We are so glad the install went well. Enjoy your system and all the benefits of solar. Have a great day!- Maddie E., Blue Raven Solar

Jan. 16th, 2020

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Tyler Anderson Caldwell, ID

We had a great experience throughout the scheduling and installation process with Blue Raven Solar. They took care of coordinating everything with our local utility company, the city for permits, approval from our HOA, etc. Communication has been awesome and helped ensure we stayed on track.

5 years ago

Reply from SunPower

Hi Tyler, thank you for taking the time to leave us a review. We are happy to hear the install went well. Enjoy your new system!- Maddie E., Blue Raven Solar

Jan. 16th, 2020

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nwpottin@hotmail.com Moncks Corner, SC

Hi we are proud owner fo Blue Raven Solar system for about a year now since the system was activated we have notice that our electric bill was changing. during the months where we have notice taht the bill went from $200 - $300 + dollars to now $77.00. since I am now retired the savings helps us out a lot.

5 years ago

Reply from SunPower

Hi! Thanks for taking the time to leave a review. We are so glad you've been enjoying your system. Have a great day!- Maddie E., Blue Raven Solar

Jan. 16th, 2020

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Wendy Johnson Nampa, ID

Great people and customer service throughout this company. Everyone has been genuine, professional, and gotten the job done efficiently from day one. The install crew were quick and cleaned up well after themselves, and respectful to me and our home. The panels also look great and excited to see the impact they have on our home.

5 years ago

Reply from SunPower

Hi Wendy, thanks for the review. We are thrilled the install went well! Have a great day and enjoy your new system. - Maddie E., Blue Raven Solar

Jan. 14th, 2020

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Mike S. Arvada, CO

The person I worked with was extremely knowledgeable and could compare BR tech. Versus the others and it was an easy decision. We signed up for the 18 month no payments and BR pays for those 18 months. Me and my wife are extremely satisfied with the work and how easy the installs went. Thank you Blue Raven. Your team gets it done!

5 years ago

Reply from SunPower

Hi Mike, thanks for the review. We are so glad you've been enjoying your system! Thanks for being a valued customer. Have a great day!- Maddie E., Blue Raven Solar

Jan. 14th, 2020

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Aaron Kneller Colorado Springs, CO

Great customer care. Really enjoyed the whole process for going solar. The customer service and installation team was all very helpful and knowledgeable to all of my questions. Overall I’m happy with the decision for going solar!

5 years ago

Reply from SunPower

Hi Aaron, thanks for leaving a review. We are glad you've had a great experience. Have a nice day!- Maddie E., Blue Raven Solar

Jan. 6th, 2020

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Jennifer Collette Aurora, CO

I highly recommend Blue Raven Solar. Their customer service is top notch! I LOVE my Solar panels and have never had any issues with them. If you are looking for a company that will do an amazing job, call Blue Raven Solar -Jennifer Collette

5 years ago

Reply from SunPower

Hi Jennifer, thanks for taking the time to leave a review. We are thrilled you've been enjoying your system. Have a great weekend!- Maddie E., Blue Raven Solar

Jan. 3rd, 2020

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Daniel Ellingburg Charlotte, NC

Blue Raven has been helpful and quick in service and answering questions from the beginning. This sales presentation could have used a little more information about energy usage and savings, but everything was accurate and the salesperson has continued to be helpful and straight forward. The installation of 16 panels also only took half a day. I'd recommend Blue Raven.

5 years ago

Reply from SunPower

Hey Daniel,

Thanks so much for the review! We will take that feedback about the sales process. Have a great new year!

Best,
Evan H

Jan. 7th, 2020

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Lacey Gonzalez Eagle Mountain, UT

Blue Raven has mostly been great. Their employees are very kind and were great about getting permits and everything else taken care of. I’m giving 4 stars because we had some scheduling issues when trying to schedule our installation. I do t think it would have been a problem if it wasn’t the end of the year, I know they were trying to get a bunch of people done so they could get their tax rebates. The installation crew was great, they were very nice and did a great job.

5 years ago

Reply from SunPower

Hey Lacey,

Thanks for the review, and thanks for the understanding when it came to the holiday and scheduling! It was a really busy month around here. Enjoy your new system!

Best,
Evan H

Jan. 7th, 2020

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Benjamin Stevenson Littleton, CO

Great company. They installed solar panels on our home. They had a great refund program. Any time there was an issue, they resolved it immediately. Great customer service. The system they installed has been working great for over a year with no issues.

5 years ago

Reply from SunPower

Hi Benjamin , thanks for the review. Have a great weekend!- Maddie E., Blue Raven Solar

Dec. 23rd, 2019

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Bo Botteicher Denver, CO

So far so good! We just had our solar system installed - so far Blue Raven has delivered on their promises and everyone involved from our sales person to the installers have been great to work with. We stepped through our HOA architectural review process and Blue Raven supported us the whole way. Look forward to seeing how the system works.

5 years ago

Reply from SunPower

Hey Bo, thanks for leaving a review. We are glad the install process went well. Have a great week!- Maddie E., Blue Raven Solar

Dec. 18th, 2019

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James Anthony Minooka, IL

Blue Raven makes the process of installing solar energy so easy. They helped with application and permits. They used the state rebate for the down payment to reduce our upfront out-of pocket costs. And everyone we dealt with was polite, knowledgeable, and friendly. The system works for us and we love having electric bills under 20 bucks!

5 years ago

Reply from SunPower

Hi James, we appreciate you taking the time to leave a review. Have a great day!- Maddie E. ,Blue Raven Solar

Dec. 18th, 2019

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Miguel A Miro Orlando, FL

For me this was a great experience from the beguining to the end.Im proud of the young workers of this company.Every body knows his jobs very eell and they work very clean.And the best part they pay for me the first eightteen months.I cant ask for more.Thank you very much Blue Raven.

5 years ago

Reply from SunPower

Hi Miguel, thanks for leaving a review. Enjoy your new system!- Maddie E., Blue Raven Solar

Dec. 18th, 2019

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Tab Vinzant Broomfield, CO

From the sales to the installation and inspection. Can't say enough about the 5 stars we're giving Blue Raven. They have been number 1 in project management. Communication, work friendliness, they walk the talk for the company. The installation crew we had couldn't have been better.

5 years ago

Reply from SunPower

Hi Tab, thanks for leaving review. We are so glad the install went well. Enjoy your new system!- Maddie E., Blue Raven

Dec. 17th, 2019

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Andrew M Siniarski Charlotte, NC

5 years ago

Reply from SunPower

Hi Andrew, thanks for taking the time to leave a review. Enjoy your new system and have a great weekend!- Maddie E., Blue Raven Solar

Dec. 13th, 2019

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Jess Stone Charleston, SC

This process has been a breeze! I am thoroughly happy with the service so far. The install technicians were very nice and Evan D my sales associate was very professional and able to answer all the questions I had! Super excited to see my savings and solar tax credits next year!

5 years ago

Reply from SunPower

Hi Jess, thanks for taking the time to leave a review. Enjoy your new system!- Maddie E., Blue Raven Solar

Dec. 13th, 2019

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Felix R Durand Orlando, FL

The installation went smoothly within a day ;Staff have to go through attic ;But connection problem the next morning for the power kept going off at different parts of the house;2 attempts with different electricians and alas same outage happened ;They gonna ask for advices from more knowledgeable supervisor;

6 years ago

Reply from SunPower

Hi Felix, thanks for leaving a review. We are so glad the install went smoothly. Enjoy your new system!- Maddie E. , Blue Raven Solar

Dec. 5th, 2019

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David Ahl Littleton, CO

The whole experience was very pleasurable. The sales team was low-key and didn't pressure us to sign right away, the install crew was very professional and finished within the time frame provided and they had us up and running in a very short time.

6 years ago

Reply from SunPower

Hi David, thank for taking the time to leave a review. We are so glad the install went well. Have a great day!- Maddie E. , Blue Raven Solar

Dec. 5th, 2019

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James Dameron Fort Lupton, CO

Great customer service and follow up information!!! The price was well worth it. The monthly stats are very helpful. Every question I have ever had has always been answered. From how the system works to the paperwork needed for tax purposes. They are very professional and friendly.

6 years ago

Reply from SunPower

Hi James, thanks for the review. we are so glad your system is working well. Keep enjoying all the benefits of solar. - Maddie E., Blue Raven Solar

Dec. 4th, 2019

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Rick Reule Summerville, SC

Blue Raven has upheld their end of the bargain being on time, professional and done quickly, with ALL preliminary paperwork and permitting done properly by them. ONE panel failed soon after install and was replaced within a week without a problem since.

6 years ago

Reply from SunPower

Hi Rick, thanks for the review. We are so glad you have been enjoying your system!- Maddie E., Blue Raven Solar

Dec. 4th, 2019

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Tony Catanese Golden, CO

We're glad we chose Blue Raven Solar. They were professional, courteous and accommodating throughout the installation process. The system is easy to monitor and we've had no concerns since the panels were installed. Special kudos to our Blue Raven representative, Mike F, who was there for us throughout the process.

6 years ago

Reply from SunPower

Hey Tony, thanks for the review. We are so glad you had a great experience. Have a great day!- Maddie E. , Blue Raven Solar

Dec. 4th, 2019

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Kimberly Nampa, ID

Very informative with each step before, during and after set up. They took care of the permits and was very accommodating for scheduling of installation. The installers were very respectful and made sure to clean up before leaving. I would highly recommend this company.

6 years ago

Reply from SunPower

Hi Kimberly, thanks for your review. We really appreciate it! Enjoy your new system and have a great week!- Maddie E. ,Blue Raven Solar

Dec. 3rd, 2019

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Nora Timm Oregon City, OR

From the original interview I was kept informed of where the process was, it moved quickly and efficiently. All personnel I dealt with were friendly and helpful. Permit process was quick, installation done in under 4 hours by efficient, friendly staff and I was shown all parts and how they functioned. I'm excited to be part of the solution!

6 years ago

Reply from SunPower

Hi Nora, thanks for the review. We are thrilled the install went well. Enjoy your new system!- Maddie E. ,Blue Raven Solar

Dec. 3rd, 2019

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Jessica Leitner

Everything was seamless from start to finish and they came in UNDER budget! We exceeded our targets for generating excess power too. What an excellent company and what an excellent process. I highly recommend everyone at least get a consultation to see if you are eligible. ~ Jessica Leitner

6 years ago

Reply from SunPower

Hi Jessica, thanks for the review. We are thrilled your experience was a good one! Have a great week. - Maddie E. ,Blue Raven Solar

Nov. 26th, 2019

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Mary Brack Beaverton, OR

Easy peasy! Just like they planned it, I just say back and let the Pro's handle it and that they did! From scheduling to permits and licenses to install and follow up, all professionals and I'm telling all my friends! Only thing missing is a battery onsite, but all in time.....

6 years ago

Reply from SunPower

Hi Mary, we are glad you have a positive experience. Let us know if you ever need anything. Have a great day!- Maddie E. , Blue Raven Solar

Nov. 26th, 2019

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