SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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Alan

Everything's working well. I wasn't here when they installed. They always been very good.

1 year ago

Reply from SunPower

Glad to hear it, Alan! Thank you for helping us change the way our world is powered!

Jul. 25th, 2023

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Verified Customer

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Steven

Good company to work with. Responsive, good follow through and quality installation.

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Steven. Thank you for helping us change the way our world is powered!

Jun. 28th, 2023

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Verified Customer

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Nicholas

They've been very responsive and they've notified me at every part of the project.

1 year ago

Reply from SunPower

Nicholas, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Elizabeth Rockwall, TX

We actually had a hail storm and nothing happened to it, so I was quite satisfied with that.

1 year ago

Reply from SunPower

We are thrilled that your MySunPower system weathered the hail storm wonderfully! We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

May. 18th, 2023

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Verified Customer

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Mark

I would highly recommend them. It's been trouble free. They were done installing in one day.

1 year ago

Reply from SunPower

Mark, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Apr. 18th, 2023

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Verified Customer

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Alma Desert Hot Springs, CA

Very smooth, very professional. It seems like everything's in good working condition.

1 year ago

Reply from SunPower

Alma, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Apr. 18th, 2023

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Verified Customer

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Donald & Mary Lou San Ramon, CA

The length of time we've had the service, it has worked flawlessly, we've had no problems with it.

1 year ago

Reply from SunPower

What an excellent review! We are so happy to hear of your satisfaction with our products. Thank you for helping us change how our world is powered!

Feb. 23rd, 2023

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Verified Customer

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Chad Palm Springs, CA

Good responsiveness and resolution of issues. Quality equipment and good warranty.

1 year ago

Reply from SunPower

Chad, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Feb. 23rd, 2023

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Verified Customer

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Ashley Killeen, TX

Their equipment is very efficient and every time I called they were always available.

1 year ago

Reply from SunPower

Ashley, we appreciate you sharing your exceptional experience as well as delighted that you are enjoying your system. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Verified Customer

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Marc Medeiros Wildomar, CA

I have to systems from Sunpower, and they work great. Customer service has always been great also.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Sarah McBride Dixon, CA

I received the best customer service from Ambrose Construction dealing with Sunpower products

1 year ago

Reply from SunPower

Sarah, it was great to read about your experience with Ambrose Construction and how amicable it was for you. We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Jim Phoenix, AZ

For installation, everything happened as explained. Months later, a system upgrade caused some erroneous messages.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us at 1-800-SunPower in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Verified Customer

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Larry Richardson Palm Springs, CA

Renova installer was extremely professional and prompt. Outstanding in every way.

2 years ago

Reply from SunPower

Larry, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

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Verified Customer

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Raymond Andover, CT

It seems to be working very well. They had some technical difficulties so they had to come back a second time.

2 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible.

Dec. 21st, 2022

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Verified Customer

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Terry Ruffatto Chestertown, MD

The performance of the system has been very, very good. We started seeing saving rght away.

2 years ago

Reply from SunPower

Terry, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Dec. 1st, 2022

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Verified Customer

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Stephen Corsini Newberry, SC

Besides waiting for supplies, which is out of your control, all has gone smoothly.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Linda D Glass Redding, CA

The units are installed perfectly and they worked around my schedule in a timely manner.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Tom Rocklin, CA

Start to finish it came out great All work was done and we have not had any problems Great service

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 2nd, 2022

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Verified Customer

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Eduardo Goncalves Newark, NJ

Solar panels working great, supplying energy to house as promised. No problems at the moment

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Verified Customer

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Kevin Westover San Diego, CA

Everything works as expected and tech support when needed is quickly availalble.

2 years ago

Reply from SunPower

Kevin, we appreciate your review and feedback. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Nov. 23rd, 2022

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Verified Customer

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Javier Murillo Lake Elsinore, CA

They were great to work with, explained everything to me thoroughly from start to finish.

2 years ago

Reply from SunPower

We are thrilled that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Nov. 17th, 2022

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Verified Customer

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Kelly Capobianco Oneco, CT

Employees were all very nice and knowledgeable. Response time to inquiries was good.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Kelly. Thank you for the feedback it is truly appreciated.

Nov. 17th, 2022

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Verified Customer

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John W Jeromin Lahaina, HI

They seem to be working and a good product, just had them installed so it is early to tell.

2 years ago

Reply from SunPower

We are so happy to hear of your satisfaction with our products. Thanks for helping us change how our world is powered!

Nov. 17th, 2022

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Verified Customer

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John Fontana, CA

I saw your guys' advertisement on your website, so we picked SunPower. Installation went great.

2 years ago

Reply from SunPower

It's a pleasure to see your satisfaction with your installation experience. Please reach out to us in the future with any questions you may have. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Nov. 16th, 2022

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Verified Customer

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Arsonia Brooklyn, NY

I've had no issues with the equipment. Everything runs very smoothly and efficiently.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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Verified Customer

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Mahvash Azhir San Diego, CA

Happy with the quality of solar panels and the performance of the system installed.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Nov. 10th, 2022

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Verified Customer

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Joselito Fairfield, CA

Savings nice installations,representative are explaining us the details of the product and loan

2 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Nov. 3rd, 2022

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Verified Customer

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Andrew Ptak Highlands, NJ

Highest rating on panels. Maintenance was needed, they notified me, and quickly fixed.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Verified Customer

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Robert W Flack Quakertown, PA

SunPower Was on time with installation and so far everything seems to be working OK

2 years ago

Reply from SunPower

Hi Robert, we're ecstatic that your SunPower system is meeting your expectations. Thank you for sharing your experience.

Oct. 20th, 2022

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Verified Customer

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Charles Atherton Surprise, AZ

Haven't had any issues with my system. One time I called they took care of my concern.

2 years ago

Reply from SunPower

It’s terrific to hear that you've experienced helpful assistance. Let us know if there is anything in the future we can assist you with. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Michael Kiefer Chula Vista, CA

State of the art technology. My first electric bill reflects how powerful the panels are.

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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John San Pedro, CA

Good customer service. Good installation crewmen and they were able to answer all questions

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Maria Santos Fresno, CA

I have experienced great customer service from day one. The process was easy and hassle free.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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Peter Robinson West Hartford, CT

System works as advertised. In fact, higher output than expected. App is easy to use.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 20th, 2022

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Verified Customer

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Earl Bangor, CA

Customer support I found to be a little lacking. The solar panels are great. The inverter is not so great. They've already replaced it once.

2 years ago

Reply from SunPower

We are sorry to hear of your experience. If you have any concerns in the future, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution.

Oct. 19th, 2022

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Verified Customer

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John Catskill, NY

Installation was smooth and fast. It seems to be very well done and very reliable.

2 years ago

Reply from SunPower

John, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Jennings Clarkdale, AZ

We've had no problems with anything. They were very supportive and explained it all very well.

2 years ago

Reply from SunPower

Jennings, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Desmond McLeod Brooklyn, NY

From start to finish, excellent customer service. Updates on all stages and great feedback.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding customer service. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 13th, 2022

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Verified Customer

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Alberto Caceres Oxnard, CA

It's being 2 years since the system was installed, so far the system has worked as expected!

2 years ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Brad K Bergman San Diego, CA

It has drastically reduced my energy bill and has worked exactly as Sunpower sales had told me.

2 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 13th, 2022

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Verified Customer

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Robert Joseph Palmdale, CA

Loved the quick installation and system activation. Communication with Sales left much to be desired and monitoring app does not work as advertised.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. Your feedback is essential to us in improving our services. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Verified Customer

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Dale B Schenectady, NY

Kind customer service experts. Excellent financing offer. Made the process stress free.

2 years ago

Reply from SunPower

We are so pleased that you have a stress free experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 6th, 2022

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Verified Customer

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Koena Tapscott Lake Havasu City, AZ

Very professional, super knowledgeable, installation was great with a very attractive product.

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Oct. 6th, 2022

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Verified Customer

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Corey Mokena, IL

Panels work great, and I don't have to worry about one panel being shaded bringing the others down.

2 years ago

Reply from SunPower

Hi Corey, we're ecstatic that you love your panels so far. Thank you for sharing your experience.

Oct. 6th, 2022

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Verified Customer

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Troy Prezioso Durand, IL

Our original case was closed when our whole complaint was not addressed. We should not be charged $300 when the whole complaint and main complaint was not addressed. Very shady operation.

2 years ago

Reply from SunPower

Troy, we appreciate you bringing this to our attention and are actively looking into it. We have created a case on your behalf and escalated it to our Executive Support Specialist Team for review. Once your case has been reviewed a representative will be assigned to reach out. We look forward to talking to you.

Oct. 6th, 2022

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Verified Customer

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David

It runs smoothly. The only problem with install was they broke one of my rain gutters. Quality panels.

2 years ago

Reply from SunPower

Thank you for the feedback David and we apologize for any inconveniences that may have occurred. Please e-mail us at customersuccess@sunpowercorp.com or send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Robert Huntington Beach, CA

Quality equipment. They installed the pannels and the box and everything was great.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Robert. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Anthony J Oceanside, NY

The salesperson was very knowledgeable and took time to go through the steps of the process.

2 years ago

Reply from SunPower

We appreciate you letting us know how your sales rep did. We're glad to hear that you received great service, Anthony J. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Verified Customer

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Sam Henderson, NV

Sometimes I don't understand the answers I got from the sales rep. They were very efficient. So far it's run perfectly.

2 years ago

Reply from SunPower

Glad to read your system to meeting your expectations, Sam. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Jesse

It produces more power than I used and I haven't paid an electric bill in months. It went well.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Jesse. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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