SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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James Griffin Houston, TX

I had a really good experience with the company and the company who installed my panels

3 years ago

Reply from SunPower

We are so happy to hear you had a good experience, James! If you have any questions about your panels, feel free to reach out. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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Destiny Bronx, NY

Everything is working good so far. There is constant communication. We didn’t have to wait.

3 years ago

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Paul Glassboro, NJ

Everything is working well. If you have a questions, they answer it right away. It is very good.

3 years ago

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Christopher Vacaville, CA

I like the construction of the panel. Installation was seamless. I haven’t had any problems.

3 years ago

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Charles Satellite Beach, FL

The best price for the equipment. Customer service always has the right answer to every question.

3 years ago

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Clifton Cuban Kapolei, HI

Good people, and good quality work.. I love my solar panels.. saving us so much money.

3 years ago

Reply from SunPower

We are thrilled to see you so pleased with your system and panels, Clifton! Thank you for the wonderful review, and for supporting green energy.

Oct. 14th, 2021

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Craig Buxton Auburn, CA

Best technology combined with an awesome distributor and installation experience

3 years ago

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Diane Flyr Napa, CA

Very prompt and courteous people and it was pretty seamless dealing with Ambrose and Sunpower

3 years ago

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Tessa Saint George, UT

Experience was smooth and on schedule. Easy to get ahold of someone to help. Great experience.

3 years ago

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Brian Gunn Pasadena, CA

The installation was very easy, the company is super nice, but frankly I thought my electric bills would be lower.

3 years ago

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Matt Bakersfield, CA

Ny experience with SunPower has been good - I like the value for the cost. Theydid the installation in a day.

3 years ago

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John Lake Havasu City, AZ

Friends recommended them and I found the process to be installed to be fast and easy.

3 years ago

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Jim San Marcos, CA

All the installers were great. It was smooth. The company seems to have the best people and the best attitude.

3 years ago

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Anonymous Old Lyme, CT

Very satisfied; from my research, they have the best panels. Customer service is excellent.

3 years ago

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Vincent Hudson, IL

My bill is a lot lower. Considering it was raining when it happened, installation was really good.

3 years ago

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Dan J Zadorozny Joliet, IL

Other than the install, all I've done is made my monthly payment. I cannot speak to customer service.

3 years ago

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Richard Farley Valley Springs, CA

Everything was explained very clearly. They followed up and was responsive to my needs.

3 years ago

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michael saylor Coarsegold, CA

installtion was quick and it works great. I have reccomended them to several people

3 years ago

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Kelvin Cary, IL

It was relatively easy to setup. The installers were very friendly and respectful of my property.

3 years ago

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Chris Lancaster, CA

Solid warranty, manufacture their own panels, top-notch installation and great customer service

3 years ago

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Cheri Brummel Los Banos, CA

The system works so well! My electric bill is so much lower than it was before! Awesome!

3 years ago

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Jason Bouwman Pflugerville, TX

Great product, great experience. I'd recommend SunPower to my closest friends and family.

3 years ago

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Nhan Do Saratoga, CA

Very responding and great service. The quality of the product is exceeding my expectations.

3 years ago

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Patrick Chesley Springfield, IL

The solar panels have produced the amount of energy promised without any problems.

3 years ago

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Robert M Stambaugh Fairfield, CA

System fully meets myneeds and install/approval/turn-on process was faster than I expected.

3 years ago

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Suwat Ithipathachai Princeton, TX

Easy system, helpful people, easy to understand terms. Great review from others.

3 years ago

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Anonymous Corona, CA

My power bill doesn't seem to be higher and everything seems to be working great for us.

3 years ago

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Celeste Temecula, CA

I'm not impressed with this company. The panels they installed never work because of a malfunction and on top of that there is a warranty issue that I can't seem to get resolved. They need to replace it, but haven't yet.

3 years ago

Reply from SunPower

Hi Celeste, thank you for bringing this situation to our attention. I am discouraged to hear of your negative experience. When you have a moment, please send us your contact information and we will have an Executive Support Specialist contact you.

Jun. 17th, 2021

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Verified Customer

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James Englewood, CO

Every time I've had any problems with the system they actually fixed it very quickly.

3 years ago

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Anne Pawcatuck, CT

I've never had any problems and I did question one thing and I got an answer right away.

3 years ago

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Rachel Hachey Daytona Beach, FL

The sales person was excellent. The office staff is excellent. The installers were excellent.

3 years ago

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Adam Queenstown, MD

Seems to be well made. They have a decent app and they were transparent through the process.

3 years ago

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Oscar Sun City, CA

Keep up the great work. It is giving me great service. I am happy with the results.

3 years ago

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William Comeau New Bedford, MA

no problems with service. What was promised was delivered. Lease Price was reasonable.

3 years ago

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Patricia Meixl Hemet, CA

Everything was explained clearly and went smoothly from start to now. No problem at all.

3 years ago

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Ruby Chacon Bakersfield, CA

I love the company and the employees everybody was so helpful and so very very kind

3 years ago

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Jeanie Phillips East Hartford, CT

All staff I delt with were professional and kind. When in my home they all wore masks.

3 years ago

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Keith Pikett Houston, TX

Quality, knowledgeable They can answer your questions about type of panel and number of panels

3 years ago

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Micah Heumann Mansfield Center, CT

Panels look great and are working great. The app is just okay and the people that installed them were not the best.

3 years ago

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John R Buckley Riverside, CA

Great service and support. Installed on time--staff was excellent--great communications.

3 years ago

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Lou Bousseau Norwalk, CT

It is a great experience so far, I have no complaints. Hopefully it remains like that.

3 years ago

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Catherine Priestley Santa Rosa, CA

Quality of panels, staff interactions and their efforts to assist me in getting good results.

3 years ago

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Brett Scroggins Fresno, CA

Seems to be a good product and smooth process. Happy with the look of our system.

3 years ago

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Harold Redwood City, CA

So far it worked smoothly and we certainly appreciate the reduction in cost for an electric bill.

3 years ago

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Bill Coronado, CA

I chose to go with Sunpower because of the cost. And it seems to work just fine.

3 years ago

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Anonymous Goodyear, AZ

Everybody was courteous and helpful understanding any of my questions, situations,and concerns.

3 years ago

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Julia Chico, CA

They had a very professional approach and installation went well, but I have not been able to monitor my solar panels.

3 years ago

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Nigel Emmaus, PA

The panels work, and their local installer (Evoke Solar) was great to work with.

3 years ago

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Daphne Boelsma

They were available when questions came up and and attended to our concerns and answered all the questions. It was smooth.

3 years ago Edited January 10, 2024

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Verified Customer

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Robert K. Pearson Saint Cloud, FL

Sun Power provided the best system for the cost along with outstanding customer service.

3 years ago

SunPower Reviews