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SunPower Reviews

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8.3

Overall Score

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Phil Willow Springs, NC

Blue Raven did not pressure us into installing solar panels, like other companies. They answered all or questions and concerns. They offered the best deal and handled the entire installation process and kept us well informed at each step of the way. The even worked with our HOA and local utility company. The installation was clean and very professional and following activation they have been providing reports on production numbers and system performance. I recommended them to our neighbor and they are enjoying also the benefits of solar energy. Several other houses in our neighborhood have followed our lead and adopted solar using Blue Raven Solar

6 years ago

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Reply from SunPower

Hi Phil, thanks for the review. We are glad you have had a great experience with Blue Raven. Thanks for the recommendation. Have a great week!- Maddie E. , Blue Raven Solar

Nov. 25th, 2019

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William Denver, CO

During the summer of 2018 I was approached outside my home by a sales agent named Rodolpho. I wasn’t in the best of moods as I was fixing a sprinkler system that had been giving me a problem for a few days. Rodolpho went in to a pitch about solar and Ask if we could meet to speak more in detail later on. We set an appointment and he came by at a more convenient time to answer all my questions. I didn’t know this at the time but I was his first sale. After extensive Q and A I went for it! No money out of pocket and my mind was at ease moving forward with the purchase. From sales to installation the process was smooth and painless. I’ve just completed a year and my utilities bill have been so amazing! The sad part for this entire process is that I’m selling my house and can’t take the panels with me. The good side is I found a company that I can trust and will move forward with solar panels from Blue Raven on my future house. I have spoken highly of this company at work and can’t say enough positive things about everyone I’ve interacted with. I would go through it all again with no hesitation!

6 years ago

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Reply from SunPower

Hi William, thanks for taking time to leave a review. We appreciate your business. Have a great week!- Maddie E. , Blue Raven Solar

Nov. 25th, 2019

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Angel Mendez Roy, UT

Blue Raven has been a great company for my solar power needs. They made the process to easy that I couldn’t believe that there wasn’t a whole lot that I needed to do to get my solar power system. They gave me a ton of information for how much power my system would supply. When I agreed to give it a go they took care of everything. They took care of all the permits, coordination to install my system, and city inspection to ensure everything was up to code. My system has been working flawlessly since it got turned on and I started seeing savings immediately. A couple months I had a credit with my electric company and then in August when we constantly ran the air conditioning I got an electric bill for $22. I would have normally spent over $150. This solar system is beyond worth the money and again Blue Raven made it so easy!!

6 years ago

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Reply from SunPower

Hi Angel, thanks for taking the time to leave a review. We appreciate your business and are thrilled your system is working so well. Enjoy!- Maddie E. , Blue Raven Solar

Oct. 28th, 2019

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Leslie Charleston, SC

We talked to about 4 different solar companies and were most impressed with blue raven. We liked the way their panels looked sleeker without the lines through then so it looked better on roof and we liked their pricing structure and promotions as there was option for no money upfront, took only 1 day to install and was easy process. Evan was super helpful and knowledgeable throughout the whole process and he wasn't trying to sell us more panels than we needed. We've had the panels on for a year now and has saved us a ton of money...cut down our power bill right away and now it's barely a bill at all. The tax incentives were the main reason we wanted to do solar and so glad we did. Great experience with both Evan and blue raven, highly recommend!

6 years ago

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Reply from SunPower

Hi Leslie, thanks for taking time to leave a review. We are happy you had a great experience and appreciate your business. Thanks again! - Maddie E. , Blue Raven Solar

Oct. 7th, 2019

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Jason Hillsboro, OR

We've had a great experience so far with Blue Raven Solar. The sales rep and consultant answered all our questions about the different options and weren't pushy. The initial site inspection matched what we had been shown in the proposal - no surprises. The scheduling, permitting, and working with our HOA went smooth and quicker than projected. The panel installation and electrical work was also completed early and the installers (Jason and Derrick) were courteous, respectful, and great to work with. Communication has good - text, phone and email to keep us up to date and informed on next steps. We're now working towards the final steps including inspection and net metering hookup - looking forward to enjoying our new solar system. The Blue Raven Solar team has done an excellent job so far.

6 years ago

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Reply from SunPower

Hi Jason, thanks for the review. Our team wants you to have the best product and service when switching to solar. Have a great weekend! - Maddie E. , Blue Raven Solar

Oct. 3rd, 2019

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Sagar Carol Stream, IL

We have had Blue Raven Solar since March of 2019 which is 6 months later at the time I'm writing this review. Our utility bill is $0 each month whereas previously it was averaging on an annual basis about $90 a year. On top of that we have a credit that has been building up month over month as we produce much more than we consume. I highly advise using the high efficiency bulbs that Blue Raven provides you as well as the smart home thermostat they give you for free. This will reduce your energy consumption significantly. Also, I would recommend installed a Sense monitor (https://sense.com/) on your home's electrical panel as this will help you to identify where you are wasting energy. Also, don't go out and immediately start changing all your appliances to electric. Change them out as they die off otherwise you are killing your costs savings. We have had a great experience with solar panels. No issues so far. Oh and the app lets you monitor the production on an daily basis (intra-day in fact).

6 years ago

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Reply from SunPower

Hi Sager, thanks for taking the time to review. We appreciate your business. Enjoy you system! - Maddie E. , Blue Raven Solar

Oct. 2nd, 2019

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Gregory T. Gaumond Hillsboro, OR

From the first time talking with Blue Raven my wife and I were impressed that the company was not trying to sell us! When we sat down with Martin every minute was spent with not only a completely knowledgeable person buy one who was completely professional. He answered each question until we were satisfied we understood what we asked. The follow up was regular in letting us know where we were at with the process. If I called with a question, I received a call back within 12-24 hours. If the person didn't know the answer they called me back with a clear answer. Installation was done today 9/23/19. They were amazingly quick, but totally thorough. They took the time to answer my questions professionally, with clarity and precision. Their mindset was clear. To make sure we had a professional and complete installation done with the highest standards and they were amazingly precision oriented. It was a pleasure working with Blue Raven and would unquestionably and have recommended this company to friends and neighbors. I rarely in my life have experienced such professionalism, ethics, customer service and installation done as well as Derrick and his partner did today. If when all else is done as well I will give the whole process 5 stars out of 5stars. I am not an easy man to impress, Blue Raven has completely impressed thus far. Thanks for such a wonderful experience so far. May God bless you all. Respectfully submitted Gregory and Carol Gaumond Hillsboro, OR

6 years ago

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Reply from SunPower

Hi Gregory, thanks for taking time to leave a review. We are glad the install went smoothly. Enjoy all the benefits of switching to solar with Blue Raven!- Maddie E. , Blue Raven Solar

Sep. 25th, 2019

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Jennifer Bachman Beaverton, OR

My experience with Blue Raven Solar has been absolutely fantastic! They contacted me directly via solicitation to our house and I am very happy that I gave them the time of day. Before I was even a customer they had done their due diligence and determined that I was a good candidate for solar. After talking with their rep I scheduled a follow up with their salesperson. Parker was very knowledgeable and professional. He helped us determine that for about $10 more a month than we are paying for our power we could purchase solar panels. After we determined to purchase the solar panels Blue Raven pretty much took care of everything in a very expedient manner. They sent someone over to photograph the roof and developed a design. They submitted for permits quickly and scheduled construction soon after the permits were issued. It took their crew about a day to install the panels and do the electrical work. As an added bonus they gave us a free EcoBee smart thermostat as well as a bunch of LED lights. There was an issue when they installed the thermostat and Blue Raven promptly scheduled a HVAC technician to come over and fix the issue. From the beginning consult to the final install it has been an absolute fabulous experience. This has been one of the best decisions I have made in a very long time.

6 years ago

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Reply from SunPower

Hi Jennifer! Thanks for taking time to leave a review. We are so happy you had a great experience. Have a great week. - Maddie E. , Blue Raven Solar

Oct. 7th, 2019

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Eathon J Gums Meridian, ID

From the initial inquiry I was impressed by the detailed, helpful and great communication. The emails, text and check up phone calls were very pleasant and relaxing. Mitch was pretty laid back and easy going. He explained the entire process, pros and cons of having solar energy going forward versus not. He answered all of my questions and the questions of my guest as well. Mitch walked me through the entire process while making sure that I understood everything. He didn't pressure or try to sell me. They were very easy to work with as I'm in and out of town regularly for work. They handled my HOA request, city permits, blueprints, financing and inspections. I didn't have to shi anything except be present for installation and inspections. They have high quality equipment and they're very efficient, clean and friendly people. All of them were amazing! Team 4 did my install and they showed up and knocked it all out in 3 hours and I had a large install pack. I would recommend Blue Raven Solar to ANYONE that is looking for our remotely interested in going Solar indeed. A+++

6 years ago

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Reply from SunPower

HI Eathon, thanks for the review. We appreciate your business. Enjoy! - Maddie E. , Blue Raven Solar

Oct. 17th, 2019

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Savita G Oceanside, CA

Am up and running to produce solar energy for just a week so far, and my easy to follow online monitoring system tells me how much energy the panels are producing, kind of cool! My account rep at SunPower Jessica E, was very quick to respond to questions I had with regard to the installation. The entire installation team from the guy who first came out to inspect the roof all the way to final installation was very professional and quick in follow up! Jordan the Sales Agent also was very prompt in providing information and follow up including a providing a contact for roofing company that prepared to roof to be ready for solar installation (that was optional, we didn't really need to do that). So far my experience with SunPower is only good! and I would highly recommend their services. thank you

6 years ago

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FreuMa Oakley, CA

I would have like to give 4 1/2 stars, but there was no option. The half star would be because at times it is challenging to communicate with the team. I've started looking to get Solar installed to my in December 2018. After reaching out to several different Solar companies, and being declined by them (I live most of the year alone and my average electricity bill is about $75), because my business was not worth their effort, I found information about SunPower on the AAA membership vendor site, also promising a $1000 rebate, when installation is done. SunPower was the only one of two companies that were interested in my installation, saying it's not about how much money they make but how much money I can save and the environmental benefit. I really liked that approach and, after getting a lot of information and reading up some more, I've signed with SunPower (OK, I admit, the $1000 AAA rebate was also on my mind...). After signing the contract and the loan, the SunPower team took it from there and took care of any paperwork and approval needed for the installation and system. Panels seem to be hot commodity and setting the installation date took longer than I've expected, but it was just a matter of time. The installation team was AMAZING. On time, very professional and friendly, they informed me about everything they will do and is happening. The thing that impressed me the most was, they've asked me if I still have some of the color my house is painted in. My home is still rather new, so I do. The installation team didn't only do a very clean job, they've also painted all of the lines and connections, anything running around the house wall in exactly the colors of the wall. Even when the lines ran over an area where the color changed, they've painted exactly the fitting color. Thanks to that, it's hard to see anything on the outside of my house. Looking at my neighbours Solar installation, where the lines and connections are white, silver or black running all along the house, I am still thrilled that my home is so clean installed. Shortly after the installation I was visited by a wonderful customer service guy, who made sure my app is set up and works, explained to me how my PG&E bill will change, what won't change and how it works over the year. He is also my contact, should I have any issues with my panels. Now comes the part where 1 star was missing to my 5 star rating. Since I've contacted SunPower via AAA, I qualify for the rebate. Since I of course had no idea how that works, I've mentioned and asked about that every time, with every person I spoke. Nobody knew from the tip of their head, but everybody nodded, promised to look into this and get back to me asap - nobody ever did. At one point I've learned that the sales guy, whom I met in December, has left the company and a new, very nice sales guy reached out to me, checking up if everything is set up and working well. Again, I've asking him how the rebate works, what I need to do, what to submit to whom. He said he'll look into this and get back to me - never did. I've reached out to many (very nice!) internal and external employees, pretty much anybody I could get a hold of. But nobody could help me, nobody got back to me. This went on from March to July - MAN, was I annoyed! So, I've decided to go the other way around and reached out to AAA, asking them for help. After all, they are the one advertising the rebate. This time it worked!!! And here is where I got happily back to a 5 star rating. AAA helped me and quickly got me in contact with the right person (Alex B - whom I can't thank enough!) and after 4 month of running in circles, he was not only able to help me what it takes and what I need to do, everything has been approved within 1 1/2 weeks!!! :) I have also recommended SunPower to a friend of mine. She is now waiting for her installation and thanks to Alex, I'm also already in contact with the right person at SunPower to get the referral bonus. I recommend SunPower highly to anybody who asks me. Besides of the rebate issue in between, I've had a great experience with them. They are very responsive and it is very easy to communicate with them. And the clean way the panels have been installed and even more so, the lines and connections are nicely integrated to my house is just wonderful.

6 years ago

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Reply from SunPower

Thank you for your comments! Glad you're overall happy with your system and installation, and we'll be sure to pass along that feedback.

Aug. 5th, 2019

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Paul Starrs El Cerrito, CA

A superb product and the installation was equal to that -- efficient, patient when we had to travel for a couple of days, and the results are quite lovely -- AND productive. It was a small job (a large house, but small electricity use), but the results were really good, and we're regularly generating 135 to 180 percent of the power we consume. (Of course, this is summer; it'll be less in winter, and they were careful to hold the total production over the course of a year near 90% of our use.) The folks in Austin (Jess); the installers (Julani and his crew), the SunPower installation inspector (Connor), and the original sales person (Jensen) were each exemplary. Bravo!

6 years ago

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Reply from SunPower

Thank you Paul! Congrats on going solar and on making so much clean energy this summer.

Aug. 5th, 2019

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Curt San Jose, CA

Sun Power installed 16 ea X22 360 Watt panels on my home on August 29 2018. Over all I have been very happy with the production of the solar panels, the Sun Power sales person and the Sun Power Installation team. As time moves on I am interested in adding a storage (Battery) solution to my Panels. I have looked at multiple companies but most interested in Enphase as they are a local company and I am hopeful that since Enphase purchased Sun Powers microinverters on June 13 of 2018 my panels will be compatible with Enphase storage. A suggestion to Sun Power and Enphase would be to provide a detailed process on how install Battery storage on new and older Sun Power Solar systems at a reasonable price. I see storage as being the next best thing and hopefully these two companies will work together to provide a outstanding solution.

6 years ago

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Justin W Mathis Arvada, CO

Better than I could have imagined! Zander B was my rep and he explained everything really well and it was clear it was going to save me a lot of money over time as well as the environment. I needed a new roof and some trees removed before I even thought about going solar, and working with Zander at Blue Raven allowed me to get those things done at no out of pocket cost! Scott and the install team were a pleasure to work with. Very professional, communicative, and fast. Scott modified my design on the spot for a better aesthetic. I'm thrilled with the result and can't seem to stop telling everyone I know about what a great deal Blue Raven has to offer!

6 years ago

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Reply from SunPower

Hey Justin!

Thanks so much for this awesome review. Zander is the bomb, we're stoked to hear that you think so too! Thanks for spreading the good word!

Best,
Evan H
Blue Raven

Jul. 18th, 2019

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Edward Argenta Oakville, CT

I could not be happier with my SunPower experience. More companies need to follow your lead on how to provide excellent Customer Satisfaction. From the start, everyone at SunPower was professional and knowledgeable about their product and the solar industry. All my questions were answered quickly and correctly (no BS’ing). My first interaction with SunPower was during the installation. There was a mix up with the scheduling date. SunPower admitted that the error was on their end. I had to take a vacation day from work for the installation, that it was not going to happen. SunPower acknowledging how valuable vacation time is, they re-scheduled the installation for that Saturday morning. The Installation Crew arrived on time. Each Team member introduced themselves to me. The Team Lead explained everything that was going to be done and answered all my questions. The Team went to work and it looked like a choregraphed dance. Everyone knew what had to be done and went about getting the work done professionally. We had guys on the roof marking out the panel layout, guys unloading the truck, guys laying out the solar panels and frame rails, electrical work (inside and out) being performed all at the same time. With an emphasis on safety. I was blown away when I found out later that this crew does not work together. This Installation Team was a collection of professionals from other install Teams pulled together to get my installation completed. Great job educating and training your crews to work efficient and safely. Our SunPower Rep – Alberto M kept us informed about what was being done, what needed to be done, and the overall project status. Excellent interaction. It was reassuring to know that there is still a company out there that prides themselves on Customer Satisfaction, professionalism, quality of workmanship, and doing the job right the first time. Thank you very much for this great experience.

6 years ago

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Liza Fallbrook, CA

We just got our solar from Sun Power. I believe the manager or owners name is Jesse. My agents names is Lawrence G. I must say that it was a pleasure working with them. At first I thought I was going to have a problem but they went out of their way to explain, fix and fast. I believe we sign the contract sometime towards the end of March and now are solar is installed and running today May 6,2019. We are very pleased with all the wonderful people in the office and guys that worked to put the solar together all the way to the last guy that programed it today. I also would like to say that the men, I believe his name is Robert saw me last week having problems breathing and was so concerned that he made sure I was ok before he left. He even called his office and Dennese from their office called to also make sure I was ok. Wow I will do business with them again!!! I highly recommend Sun Power (951-678-7733).

6 years ago

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Reply from SunPower

Thank you for choosing SunPower Liza. We hope you're feeling better and enjoying your clean solar energy.

May. 15th, 2019

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Paul Devoy Washington, NJ

I am surprised at the negative comments on this site. I have a SunPower 8.775Kw 'signature black' system that was installed Oct 2010. So it's been operating now for about 8.5 years. Not 1 issue. No maintenance needed, it just works. And does it ever work! The system has generated 88Mwh - which is an average of 10Mwh per year. That means my system consistently produces 120% over the rated value. I live in NJ so snow can adversely affect production, but I have a perfect SW clear exposure. We chose SunPower because the panels are on the front of the house. They look great, and the array almost covers the entire roof looking like a sleek jet black sunroof. Many people compliment the look, most don't even realize we have solar until I point it out. The real proof is this: my system has already paid for itself in cost savings of the monthly electric, SREC revenue and just yesterday we sold our home and realized at least $20K more than our neighbors becasue we have solar. We had a parade of very interested buyers wanting this house because of the SunPower system. This home won th SunPower Intelegant Award for residential in 2011 - which really helped our marketing. I am 100% sold on solar as a lifestyle and will install another SunPower system on the new home we are building in NC now. Keep in mind most people like me - 100% satisfied - don't take the time to write reviews. It's typically peole with an axe to grind. I think the SunPower products are great. SunPower might not be perfect, but they have been perfect for me as a real life long time customer. No hesitation to invest again using the same company.

6 years ago

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Reply from SunPower

Thank you Paul!

May. 16th, 2019

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Jason costa Phoenix, AZ

Well first off I would like to say the employees at sun power are the best everybody there is extremely helpful and knowledgeable the sales consultant that I worked with Rob G was just awesome I actually still stay in contact with him when I was in the market for Solar panels I got bids from several companies I decided to go with sun power because they seem to be the most sincere and honest and trustworthy people that really wanted to Find The right solution to my energy needs instead of just trying to sell me a product everybody else wanted to sell me a system with things I did not need or want but Rob G wanted to help me find a system that would benefit me over just trying to sell me something that I did not need i’ve had my system for just shy of a year this will be my first summer going into it with the Solar panels but I can already tell they are going to help lower my electrical cost and the price was a lot more reasonable than some of the other companies that I called to inquire about it because they did not try to sell me stuff I do not need or want but help me find a system that would suit my needs I wound up getting a 10 panel system that has room for expansion they kept me informed on every aspect of the job it was very little effort on my part they took care of everything all I had to do was approve the plans for the design which are very low impact solar panels instead of those clumpy ones that you see on a lot of Roofs The only thing I had to get used to was peak time from my electricity company but so far I love the job that they are doing and I’m Leavin a lot more comfortable without worrying about a huge Electric bill

6 years ago

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Reply from SunPower

Thank you for sharing your going solar story, Jason, and we're glad to hear that you had a great experience with us.

Apr. 2nd, 2019

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Gary Kral Middletown, CT

The process from the initial sale all the way through to the solar panel's being energized was seamless. I was contacted and explained every step of the process from the beginning to the end. My PM was Rebecca S and she was great with the scheduling of the installation, town inspector and the final start-up. Quick to respond and answer my questions. Sebastian was courteous and thorough with the installation. It looks great and works great. Being from the HVAC field, i am impressed with the whole process and the customer service from SunPower and will be recommending them to my family and friends. Thank you.

6 years ago

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Reply from SunPower

Thank you for choosing SunPower, Gary!

Jan. 22nd, 2019

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Carol Pawcatuck, CT

Our positive experience began with the sales rep, Franz S. It continued with our project manager, Becky S. We were kept updated during the entire process and things went on schedule. Our panels are attractive (hardly even noticed) on our 1750 house. One of the greatest advantages to SunPower has been the quick response to any correspondence we have exchanged with all parties. They take responsibility for their system and are always available for help/questions/answers. Our experience has felt like a "partnership" with this company. They didn't install, say good luck and go on their way. They have been there when we needed them. Love the app that tracks the power, etc. Anxious to see results when warm weather is in full swing!

6 years ago

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Reply from SunPower

Thank you, Carol. Glad our panels complement your historic home and excited to see how much clean energy you make this year!

Jan. 25th, 2019

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Evan Clayton, CA

It was a simple streamlined process from the initial sales meeting, to the purchase, to the implementation/installation of the product on a rooftop. The installers were awesome people and clearly took great pride in the work they did. The lead for the installers touched base with me at many points to make sure I gave my opinion specific to were Conduit was placed or Where boxes might be put internal or external to the garage for electrical coverage. The whole job was incredibly well done and I would recommend this product and sales group and installation team to anybody. The p.m. Jessica who managed the work stayed in close contact with me the entire time and was available to answer any and all of my questions.

6 years ago

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Reply from SunPower

Thank you for this feedback, Evan. We appreciate it that you chose SunPower and congratulate you on helping to change how our world is powered.

Jan. 14th, 2019

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Arvin V. Granada Hills, CA

I experienced a difficulty in the early stages of roofing, it caused a leak and months of hardship. However, Eli and Jessica were involved greatly in making sure everything would be taken care of and were always and i mean ALWAYS available along the way. They were effective in resolving the issue and completing the work. Most of the time we never want to experience anything negative during an install on new work; yet in this circumstance I have become more confident of a true 5 star rating because I have seen and gone through this situation in more than one aspect and appreciate the final result and the true relationships along the way.

6 years ago

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Reply from SunPower

Arvin, We are sorry to hear about the issues with your roof but are so glad that our team was able to resolve it to your satisfaction. Thank you for choosing SunPower!

Jan. 14th, 2019

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Noreen Hulteen Ashland, OR

Thank you SunPower for an easy fulfillment of a dream. Working with you was so easy. If everyone does a little, it will be, cumulatively, be a lot. Since installing 6 solar panels on our roof, we have saved over 4 tons of CO2 for going into the air from fossil fuel-generated power. We don't have to buy more than about $5 of power from the grid each month, but it isn't about the money. It is about giving meaningful work to American workers. it is about moving the country (and the world) to renewable energy. O.K., O.K., I admit it is also about feeling totally self-righteous because we did something right for the earth.

7 years ago

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Reply from SunPower

Hi Noreen, Thank you for helping to change how our world is powered!

Dec. 12th, 2018

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Mark Stein Albuquerque, NM

Five stars in all respects! Paid for system outright. Excellent, consistent, responsive service from Positive Energy NM. No problems so far, and the system is delivering excellent performance. Installed 3 months ago by expert team. We have "flat" roof architecture (two stories high), so ballasted rack mounting was very easy and it is effective. Good stability and strength held up beautifully through several episodes of unobstructed, battering canyon winds. Will update this review after more time passes. Your experience is going to depend on your local vendors, among whom quality will vary, and which explains the negative reviews here. The SunPower product is awesome, but your local service might or might not not measure up to Positive Energy's. If you live in Albuquerque, then definitely go with SunPower by Positive Energy. - a retired aerospace engineer

7 years ago

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Reply from SunPower

Thank you, Mark, for choosing SunPower and for sharing your going solar story here.

Aug. 22nd, 2018

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George Plesa Sun City West, AZ

I could not be happier and I own the system. Financing is okay and leasing is a complete loser. The company I used, Cool Blew in Peoria Az., did a great job. They are experienced at working with the power provider and the application process was smooth. Install is a very clean 20 panel 6.9 KWh system using 345 panels with no unsightly inverter. The conduit was painted and a quality bird block was installed. A whole house surge protector was included that also "cleans" up the electricity so our appliances run more efficiently with less electrical draw. From the day I signed the contract to beginning to generate my own power 3.5 months and that was during the major winter holidays. Most of that was waiting on the county inspector and APS to set the meter. I always generate excess electricity which I will use credits to be net zero in the summer. My first full month with solar my bill was negative $62.05. The monitoring system is a bit buggy and sometimes runs a few hours to a day behind. With a 25 year parts and labor warranty what is not to like. I knew all about Sunpower and the rest of the solar companies before I had the salesman come out so I didn't have to sit through a sales pitch and we were able to get right down to business. I'd done enough research I could sell this product. The price was very fair but then it was just before the major winter holidays and they were not selling much solar. Timing is everything.

7 years ago

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S. Santos Irvine, CA

After many months of researching what company to use for solar, I decided with SunPower. Not only with good reviews, but they have been in the solar business for many years, way before the solar got popular being installed in homes. They were already installing solar to big known companies. Unlike many solar companies out there now a days, anyone can install solar and when issues arise a few years from installation, they are nowhere to be found. Found a great sales person that was very knowledgeable with solar. He was the ONLY sales rep that I talked to (talked to many from diff companies) that actually had solar installed in his home, and through SunPower. He knew his stuff. He showed me (used my laptop and logged into his Edison account) and showed me that he has solar and how it works. He was the ONLY one that knew the answers to my questions on how solar works, billing, credits with edison, etc. He followed through on everything he promised. Installation went quick, all approvals went fast and we've had our solar going on 3rd year now and so far so good. I would definitely recommend SunPower. If I can only recommend my sales rep to everyone I would. Great guy!

7 years ago

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Kathleen Martin The Bronx, NY

Today 2/3/2018 my Solar System turns on! Very excited about this new venture. I cannot wait to see the savings. All the team at Sun Power is very professional, friendly and courteous. My experience is that from the sales representative is great; the way he explained the entire process from the beginning stage of the project to completion was on point. Some one always calls to follow up with the process and what the next step will be. I have to say I am very satisfied thus far. Again, I cannot wait to see the actual savings on paper. I will definitely update my review .about the service. I will definitely recommend Sunpower to my friends. Overall the experience is excellent! Kathleen M

7 years ago

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James Lathrop, CA

Okay! "so here's the scoop," I've been looking into solar for quite sometime, however it's been a nice journey, for me to learn about solar power and its affiliates. I looked into several companies, many had great salesperson rep down, but it just wasn't what I was looking for, when it comes to the panels, I've learned that while many of the panels from solar companies are at it's best for that particular company, doesn't mean it's the best panel. I had to consider a few things, for example: pricing, degradation over 20 years, product warranties for service, also power. Yeah!!, I finally found the company that had the panels and the warranty for the lifespan of the system, "Sun Power." Although I've seen negative feedback about customer service when it comes down to the contractors, not performing top notch, it has not implicated the panels negatively, and the reason why? is these panels are the best around, I've got say Sun Power panels are better than their competitors, they're more efficient, built stronger, the degradation is slower, also have better durability, I also must mention the "(25,25,25)." 25 years on service, product, and power. I want to inform you good folks, that customer service for me so far has been a great experience, of course I hope it continues, I have a wonderful sales rep her name is Katarina, she works with a great team of people, Adriana is also a gem to this service. I would say as long as you have wonderful installation team and contractor, like I have, it's a no brainer, to go with a Sun Power company, for your solar needs.

8 years ago

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Charles Horejs Morgan Hill, CA

I purchased my solar electrical system through POCO Solar and completed the entire system 4 years ago. At that time, PG&E limited size of the system, but that was increased by petition to PG&E. SunPower solar panels are technologically superior, and have a higher output per square foot than other companies I compared. My system has 21 panels, roof mounted, and a wall mounted inverter. My home is two story and includes a large pool and hot tub. The contract included a OUTPUT guaranty as well as the 25 year warranty - all through Sun Power and POCO Solar at no additional cost. The POCO Solar sales person wexplained everything in great detail and all payment options were presented. The installed system is continuously monitored by Sun Power and myself to guaranty performance and identify any problems. All system maintenance, if any, is handled by POCO Solar. My electric bill for the entire year is between -(minus) $ 20 to - minus $60. The entire contract was completed as scheduled and on time. I have had no system or equipment failures.

8 years ago

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Previn T Marquez Littleton, CO

We have a SunPower system installed on our home. The terms, installation, performance and aesthetic of our system has been fantastic. Our system is the right size and the components installed are tidy and hidden as best as possible. We have had our system installed for 2 summers now and it has delivered flawlessly. Our system was installed by Photon Brothers and from sales person to installer and those on the phone have provided A+ service and have answered my questions promptly. Our thoughts on this installation and service are that if the system runs flawlessly, there will be no other interaction with either SunPower or Photon Bros., becasue all components are operating as intended. The monthly reports and online monitoring are pretty cool too.

8 years ago

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Pedro Yanez Idaho Falls, ID

Blue Raven Solar is a great company, the consultant,( MARK S) took his time to explain everything to me, on the day of the install, the team was fantastic as well, I kept trying to feed them, and they said they already ate. I highly recommend Blue Raven Solar, to anyone, all my questions where answered. they a very professional, and very knowledgeable. I am looking forward to reducing my electric bill to Very little if any at all. Mark always stayed in touch through out the process, making me feel very great full that Mark was looking out for us, and not for himself,. you do not find that kind of person any more. Thank you Mark, and thank you Blue Raven. Sincerely Pedro Yanez Shelley Idaho.

8 years ago

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Reply from SunPower

Thank you for your review Pedro! We're really proud of our stellar sales team and are thrilled that you had a great experience with them too! As you start seeing your utility bill drop please let us know if there's anything we can do to help! Thank you for the chance to work with you. Welcome again to the Blue Raven family!

Nov. 19th, 2018

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David Hutchison Lancaster, CA

My system was installed and operating on June 30, 2017 as promissed. The installation was in conjunction with my house being re-roofed. The Energy Plus Solar installers contacted the roofing company and cordinated everything. The few hiccups with the city inspectors were all handled seemlessly and I was kept abreast of the progress. The Ron S. is my saleman and he has been awesome, great before and after the installation customer service, he handled everything for me. The electricity produced is higher than he told me it would be and we just got out first bill, $1.15. We paid for the system so I can't talk about financing or leasing. If I had to choose a product and installers again I would select Sunpower and Energy Plus Solar. I've been telling all my neighbors and my clients about my panels and my experience.

8 years ago

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Jan Galkowski Dedham, MA

Our panels (see yourself at https://goo.gl/mYVzbf) were designed and installed by RevoluSun, an Elite SunPower dealer. These 29 X21-345 panels are a 10 kW system, and we've actually pinned generation up against the SolarEdge Inverter limit of 10.3 kW once or twice. (See https://goo.gl/nbrWNr.) RevoluSun was perfect. Our biggest problem was getting building and electrical approvals in Westwood, MA, a bunch of really conservative people. Amazingly, RevoluSun/SunPower were the only team that were willing to work with what we wanted. We have a moderate tree shading situation, and we are not going to cut trees. So the plan was to OVERBUILD, that is, put up more nameplate generation than we needed, because when we did get clear sky unshaded sun, we wanted to generate like crazy. Sungevity (now bankrupt) wouldn't even consider our home, even if we were going to own the panels. SolarCity wouldn't do the full 10 kW. SunEdison (also bankrupt) came closest to RevoluSun/SunPower, but was only willing to put up 8 kW. Two other suppliers were rejected for other reasons having to do with their process. First Light occurred on 31 December 2015. And we've never looked back. Meantime, RevoluSun has been a fabulous partner and I cannot speak too highly of these marvelous panels.

8 years ago

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FRANZ A CRIEGO

I purchased my 2nd system from SunPower, my prior system was a complete disaster. After taking the time to educate myself on the difference in not only Solar Panels but inverters as well, I now have a system that provides me with a net zero PLUS credit useage at the end of each month. I have been monitoring my system on a daily/weekly and monthly basis. Prior to the SunPower installation, I compared the offerings (proposals) between 6 different companies. There is a world of difference. I now have less panels (28 vs 62) and produce substantially more kwh per month. My current system in comparison cost substantially less than my original system even taking into consideration the difference in cost (price) drop over the years. YES you can buy cheaper, but in my estimation you can't get better! As a plus, my salesman (Alan C) was not pushy and he listened to what it was that I wanted and what my needs were as opposed to what was being offered.

9 years ago Edited September 14, 2021

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Chuck Kuhn Milpitas, CA

2010 I decided to go with SunPower panels. Did my homework as 6 yrs ago not a lot of resources or dealers. Once I made decision on panels I shop distributors. When a panel has a warranty of 25 yrs, you can bet the dealer you buy from will not be around. So the Company SunPower is the key, they honor the warranty and had a track record of being in business. They just gave the local Children's Museum here 90 panels that saves the museum $67,000 a yr on electric. They are all over Northern Calif on large projects, schools, churches, commercial and of course homeowners. I like the monitoring system on my cell phone and can read daily output and compare usage monthly or dally from 6 yrs back. It's fun, and I usually get 4 to 6 hundred $$ back from PG & E as credit toward my gas bill. Do your homework. Oh I paid cash and got all the rebates from Government and State. The Government credit carries over year to years if you don't need the $$. Never had a problems panels or dealer who installed.

9 years ago

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Shawn K. Redding, CA

Had system installed in June 2015 by AES (Chico, CA). Deposit was $1k. Sales man was NOT pushy like other company sales people. They did clean install. I am Engineer and knowledgable about building codes. They designed they system and installed it beyond code requirements. They worked out what system size worked best for me (utility is PG&E, so tier pricing). My system was designed to keep me in the "cheap" teir. They did not over build/sell system. They were honest about government rebates and told me to check with my tax advisor to make sure I understood how the rebates work. other companies promised things that were not true. In 6 months have had ZERO issues with the system. The monitoring is easy to use. I have compared my system to other friends systems and mine seems to be more efficient (comes on earlier and produces more in low light / cloudy days).

9 years ago

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Desta Dunlap West Tehama County, CA

Sunpower Chico - Brian Aguiar, specifically - are fantastic! As anyone hiring a contractor knows, it always feels like there are delays and complications. This was NOT our experience. The timelines we were given were completely accurate and the system is flawless. We currently produce upwards of 85 kWh every sunny day! Also, VERY much to our surprise, a check came in the mail two months after our install. The check value was two months worth of the difference between our average PGE bill (prior to solar) and the monthly payment on the solar system! Completely unexpected - but they basically paid us for the wait time to have the system designed, permitted, installed and verified by PGE! AMAZING bonus! We love our system and now have a $0 PGE bill...can't beat that!

10 years ago

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Fred

My main complaint is my roof was ruined in the hailstorm and I can't get sunpower to come out and take it off and put it back on. Their equipment seemed pretty good. Install was excellent.

2 years ago

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Reply from SunPower

Hi there Fred! We are sorry to hear about the storm. Contact our support team at 1-800-SUNPOWER (1-800-786-7693) or email customersuccess@sunpowercorp.com with your contact details. We will reach out to assist you and work towards a resolution. We value your business and thank you for bringing this to our attention.

Jul. 25th, 2023

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Dan Doidge Lake Havasu City, AZ

Shaun and Jimmy were the best installers that I could of asked for. They were very knowledgeable and fast! They really deserve a large bonus this year!

2 years ago

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Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. We are thrilled that Shaun and Jimmy provided helpful service. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

Jul. 19th, 2023

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Glenn Zinter

Liked installation of panels. Liked system’s durability in face of two of Denver Colorado’s hail storms. Liked ability to monitor system on a device

2 years ago

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Reply from SunPower

Glenn, we are delighted to read you are pleased with your panels and system. Thank you for helping us change the way our world is powered!

Jul. 17th, 2023

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John Groff

I enjoy the lower power bill and when the grid goes off line I have backup power. Lost power three time from the grid since I had the solar and battery backup installed.

2 years ago

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Reply from SunPower

Hi John, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 12th, 2023

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Kenneth

They've been very helpful. We've had to call a couple times and they gave us answers right away, was not hard to contact anybody, and the service was great.

2 years ago

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Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Kenneth. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Christine Chicago, IL

SunPower panels are performing as estimated. We are very happy with the final installation and ongoing solar production. Communication was great throughout the process

2 years ago

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Reply from SunPower

Christine, we appreciate the wonderful review. It is great to read that we have met your expectations. Congratulations on going solar and thank you for helping us change the way our world is powered!

May. 30th, 2023

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Jimmy WA

Like the product because of the product was built with the house what I dislike of the new product was the fact that you could not tie into the old or old into new system

2 years ago

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Reply from SunPower

Jimmy, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

May. 24th, 2023

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Charles Brighton, CO

Installers took a bit longer than expected. I referred my neighbor Greg and Kathy but didnt recieve a presento. I loved the job your guys did . The system is working flawlessly. Thank you.

2 years ago

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Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best service possible. If you still have questions, please call our support team at 1-800-SUNPOWER (1-800-786-7693) or email us at customersuccess@sunpowercorp.com. Thank you for helping us change the way our world is powered!

May. 17th, 2023

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Napoleon San Jose, CA

They kept me updated. They were very thorough, great customer service. They were clean and they were on time, which is important. So far we haven't had any issues.

2 years ago

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Reply from SunPower

We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Apr. 13th, 2023

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Douglas Wolcott, CT

They're a publicly traded, well-known company that was gonna be around over the 20 year span I'm paying them off. My system worked right away. It was pretty easy and seamless to install.

2 years ago

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Reply from SunPower

Douglas, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jan. 19th, 2023

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Deborah Glendale, AZ

Originally it went fine, but for the new monitor that we're waiting for, we're still waiting on that and it's been about 10 months. Up until this monitor problem, everything was fine.

2 years ago

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Reply from SunPower

Deborah, we appreciate the kind review. Please respond to this review with a private message and we would be happy to investigate your issue and get you in touch with the appropriate team for assistance. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Jacob West Covina, CA

It was brand new, it looks great and it works well. I think they were very attentive during the setup and sales process. Now that I've had a couple of follow up questions, the responses have been taking longer.

2 years ago

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Reply from SunPower

Hi Jacob, we appreciate your feedback and it is great to read your system is working to your standards. If you still have follow up questions you need assistance with please send us a private message here on Best Company. We would be happy to get you connected with the appropriate team for aid. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

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Mike Milton, MA

The panels I purchased had superior performance and a superior, enforceable warranty. Sunpower also managed the permitting, design, and construction process smoothly.

2 years ago

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Reply from SunPower

Mike, it was wonderful to read your experience has continued to be exceptional throughout the installation process. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023