SunPower: Read 4,360 User Reviews From Real Homeowners

star star star star star

Mark Stein Albuquerque, NM

Five stars in all respects! Paid for system outright. Excellent, consistent, responsive service from Positive Energy NM. No problems so far, and the system is delivering excellent performance. Installed 3 months ago by expert team. We have "flat" roof architecture (two stories high), so ballasted rack mounting was very easy and it is effective. Good stability and strength held up beautifully through several episodes of unobstructed, battering canyon winds. Will update this review after more time passes. Your experience is going to depend on your local vendors, among whom quality will vary, and which explains the negative reviews here. The SunPower product is awesome, but your local service might or might not not measure up to Positive Energy's. If you live in Albuquerque, then definitely go with SunPower by Positive Energy. - a retired aerospace engineer

6 years ago

Reply from SunPower

Thank you, Mark, for choosing SunPower and for sharing your going solar story here.

Aug. 22nd, 2018

star star star star star

George Plesa Sun City West, AZ

I could not be happier and I own the system. Financing is okay and leasing is a complete loser. The company I used, Cool Blew in Peoria Az., did a great job. They are experienced at working with the power provider and the application process was smooth. Install is a very clean 20 panel 6.9 KWh system using 345 panels with no unsightly inverter. The conduit was painted and a quality bird block was installed. A whole house surge protector was included that also "cleans" up the electricity so our appliances run more efficiently with less electrical draw. From the day I signed the contract to beginning to generate my own power 3.5 months and that was during the major winter holidays. Most of that was waiting on the county inspector and APS to set the meter. I always generate excess electricity which I will use credits to be net zero in the summer. My first full month with solar my bill was negative $62.05. The monitoring system is a bit buggy and sometimes runs a few hours to a day behind. With a 25 year parts and labor warranty what is not to like. I knew all about Sunpower and the rest of the solar companies before I had the salesman come out so I didn't have to sit through a sales pitch and we were able to get right down to business. I'd done enough research I could sell this product. The price was very fair but then it was just before the major winter holidays and they were not selling much solar. Timing is everything.

6 years ago

star star star star star

S. Santos Irvine, CA

After many months of researching what company to use for solar, I decided with SunPower. Not only with good reviews, but they have been in the solar business for many years, way before the solar got popular being installed in homes. They were already installing solar to big known companies. Unlike many solar companies out there now a days, anyone can install solar and when issues arise a few years from installation, they are nowhere to be found. Found a great sales person that was very knowledgeable with solar. He was the ONLY sales rep that I talked to (talked to many from diff companies) that actually had solar installed in his home, and through SunPower. He knew his stuff. He showed me (used my laptop and logged into his Edison account) and showed me that he has solar and how it works. He was the ONLY one that knew the answers to my questions on how solar works, billing, credits with edison, etc. He followed through on everything he promised. Installation went quick, all approvals went fast and we've had our solar going on 3rd year now and so far so good. I would definitely recommend SunPower. If I can only recommend my sales rep to everyone I would. Great guy!

7 years ago

star star star star star

Kathleen Martin The Bronx, NY

Today 2/3/2018 my Solar System turns on! Very excited about this new venture. I cannot wait to see the savings. All the team at Sun Power is very professional, friendly and courteous. My experience is that from the sales representative is great; the way he explained the entire process from the beginning stage of the project to completion was on point. Some one always calls to follow up with the process and what the next step will be. I have to say I am very satisfied thus far. Again, I cannot wait to see the actual savings on paper. I will definitely update my review .about the service. I will definitely recommend Sunpower to my friends. Overall the experience is excellent! Kathleen M

7 years ago

star star star star star

James Lathrop, CA

Okay! "so here's the scoop," I've been looking into solar for quite sometime, however it's been a nice journey, for me to learn about solar power and its affiliates. I looked into several companies, many had great salesperson rep down, but it just wasn't what I was looking for, when it comes to the panels, I've learned that while many of the panels from solar companies are at it's best for that particular company, doesn't mean it's the best panel. I had to consider a few things, for example: pricing, degradation over 20 years, product warranties for service, also power. Yeah!!, I finally found the company that had the panels and the warranty for the lifespan of the system, "Sun Power." Although I've seen negative feedback about customer service when it comes down to the contractors, not performing top notch, it has not implicated the panels negatively, and the reason why? is these panels are the best around, I've got say Sun Power panels are better than their competitors, they're more efficient, built stronger, the degradation is slower, also have better durability, I also must mention the "(25,25,25)." 25 years on service, product, and power. I want to inform you good folks, that customer service for me so far has been a great experience, of course I hope it continues, I have a wonderful sales rep her name is Katarina, she works with a great team of people, Adriana is also a gem to this service. I would say as long as you have wonderful installation team and contractor, like I have, it's a no brainer, to go with a Sun Power company, for your solar needs.

7 years ago

star star star star star

Charles Horejs Morgan Hill, CA

I purchased my solar electrical system through POCO Solar and completed the entire system 4 years ago. At that time, PG&E limited size of the system, but that was increased by petition to PG&E. SunPower solar panels are technologically superior, and have a higher output per square foot than other companies I compared. My system has 21 panels, roof mounted, and a wall mounted inverter. My home is two story and includes a large pool and hot tub. The contract included a OUTPUT guaranty as well as the 25 year warranty - all through Sun Power and POCO Solar at no additional cost. The POCO Solar sales person wexplained everything in great detail and all payment options were presented. The installed system is continuously monitored by Sun Power and myself to guaranty performance and identify any problems. All system maintenance, if any, is handled by POCO Solar. My electric bill for the entire year is between -(minus) $ 20 to - minus $60. The entire contract was completed as scheduled and on time. I have had no system or equipment failures.

7 years ago

star star star star star

Previn T Marquez Littleton, CO

We have a SunPower system installed on our home. The terms, installation, performance and aesthetic of our system has been fantastic. Our system is the right size and the components installed are tidy and hidden as best as possible. We have had our system installed for 2 summers now and it has delivered flawlessly. Our system was installed by Photon Brothers and from sales person to installer and those on the phone have provided A+ service and have answered my questions promptly. Our thoughts on this installation and service are that if the system runs flawlessly, there will be no other interaction with either SunPower or Photon Bros., becasue all components are operating as intended. The monthly reports and online monitoring are pretty cool too.

7 years ago

star star star star star

David Hutchison Lancaster, CA

My system was installed and operating on June 30, 2017 as promissed. The installation was in conjunction with my house being re-roofed. The Energy Plus Solar installers contacted the roofing company and cordinated everything. The few hiccups with the city inspectors were all handled seemlessly and I was kept abreast of the progress. The Ron S. is my saleman and he has been awesome, great before and after the installation customer service, he handled everything for me. The electricity produced is higher than he told me it would be and we just got out first bill, $1.15. We paid for the system so I can't talk about financing or leasing. If I had to choose a product and installers again I would select Sunpower and Energy Plus Solar. I've been telling all my neighbors and my clients about my panels and my experience.

7 years ago

star star star star star

Jan Galkowski Dedham, MA

Our panels (see yourself at https://goo.gl/mYVzbf) were designed and installed by RevoluSun, an Elite SunPower dealer. These 29 X21-345 panels are a 10 kW system, and we've actually pinned generation up against the SolarEdge Inverter limit of 10.3 kW once or twice. (See https://goo.gl/nbrWNr.) RevoluSun was perfect. Our biggest problem was getting building and electrical approvals in Westwood, MA, a bunch of really conservative people. Amazingly, RevoluSun/SunPower were the only team that were willing to work with what we wanted. We have a moderate tree shading situation, and we are not going to cut trees. So the plan was to OVERBUILD, that is, put up more nameplate generation than we needed, because when we did get clear sky unshaded sun, we wanted to generate like crazy. Sungevity (now bankrupt) wouldn't even consider our home, even if we were going to own the panels. SolarCity wouldn't do the full 10 kW. SunEdison (also bankrupt) came closest to RevoluSun/SunPower, but was only willing to put up 8 kW. Two other suppliers were rejected for other reasons having to do with their process. First Light occurred on 31 December 2015. And we've never looked back. Meantime, RevoluSun has been a fabulous partner and I cannot speak too highly of these marvelous panels.

7 years ago

star star star star star

FRANZ A CRIEGO

I purchased my 2nd system from SunPower, my prior system was a complete disaster. After taking the time to educate myself on the difference in not only Solar Panels but inverters as well, I now have a system that provides me with a net zero PLUS credit useage at the end of each month. I have been monitoring my system on a daily/weekly and monthly basis. Prior to the SunPower installation, I compared the offerings (proposals) between 6 different companies. There is a world of difference. I now have less panels (28 vs 62) and produce substantially more kwh per month. My current system in comparison cost substantially less than my original system even taking into consideration the difference in cost (price) drop over the years. YES you can buy cheaper, but in my estimation you can't get better! As a plus, my salesman (Alan C) was not pushy and he listened to what it was that I wanted and what my needs were as opposed to what was being offered.

8 years ago Edited September 14, 2021

star star star star star

Chuck Kuhn Milpitas, CA

2010 I decided to go with SunPower panels. Did my homework as 6 yrs ago not a lot of resources or dealers. Once I made decision on panels I shop distributors. When a panel has a warranty of 25 yrs, you can bet the dealer you buy from will not be around. So the Company SunPower is the key, they honor the warranty and had a track record of being in business. They just gave the local Children's Museum here 90 panels that saves the museum $67,000 a yr on electric. They are all over Northern Calif on large projects, schools, churches, commercial and of course homeowners. I like the monitoring system on my cell phone and can read daily output and compare usage monthly or dally from 6 yrs back. It's fun, and I usually get 4 to 6 hundred $$ back from PG & E as credit toward my gas bill. Do your homework. Oh I paid cash and got all the rebates from Government and State. The Government credit carries over year to years if you don't need the $$. Never had a problems panels or dealer who installed.

8 years ago

star star star star star

Shawn K. Redding, CA

Had system installed in June 2015 by AES (Chico, CA). Deposit was $1k. Sales man was NOT pushy like other company sales people. They did clean install. I am Engineer and knowledgable about building codes. They designed they system and installed it beyond code requirements. They worked out what system size worked best for me (utility is PG&E, so tier pricing). My system was designed to keep me in the "cheap" teir. They did not over build/sell system. They were honest about government rebates and told me to check with my tax advisor to make sure I understood how the rebates work. other companies promised things that were not true. In 6 months have had ZERO issues with the system. The monitoring is easy to use. I have compared my system to other friends systems and mine seems to be more efficient (comes on earlier and produces more in low light / cloudy days).

9 years ago

star star star star star

Desta Dunlap West Tehama County, CA

Sunpower Chico - Brian Aguiar, specifically - are fantastic! As anyone hiring a contractor knows, it always feels like there are delays and complications. This was NOT our experience. The timelines we were given were completely accurate and the system is flawless. We currently produce upwards of 85 kWh every sunny day! Also, VERY much to our surprise, a check came in the mail two months after our install. The check value was two months worth of the difference between our average PGE bill (prior to solar) and the monthly payment on the solar system! Completely unexpected - but they basically paid us for the wait time to have the system designed, permitted, installed and verified by PGE! AMAZING bonus! We love our system and now have a $0 PGE bill...can't beat that!

9 years ago

star star_border star_border star_border star_border

Maddie White

As far as the performance of our solar system - it was a 10. The downside is working with this company during a life event. We have provided all maintenance to our system at our own cost. We are now in the process of selling our home with the current set up and have received ZERO help. The phone number is AI only. They don't answer emails that we sent long before we even listed our home for sale. Theres no way to get a copy of our solar lease which we never received after digging through all the paperwork/emails provided to us. A total fiasco. We are a few weeks away from closing and the buyer may back out because of this hiccup.

5 months ago

star star_border star_border star_border star_border

Logan Schmidt

I chose one star only because no stars was not an option. I assumed the lease of solar panels through SunPower and have nothing but headaches ever since. The panels were not working when I assumed the lease and are still broken 9 months later with no fix in sight. I have contacted them time and time again with resolution in sight. They have stopped providing any support other than, call these other solar providers for help. Assuming a solar power lease with sunpower was the worst decision of my life. They charge a 300 dollar fee if you want to refinance your home and delay the process by 30 days to do so. I would sooner shoot myself in the foot before agreeing to sign another lease with them.

5 months ago

star star star_border star_border star_border

Omar Marshall

I liked the installation process that Sunpower has. The techs were very professional and came on time to do the installation. They were very very helpful during this time. They would constantly contact me making sure I was still interested. After installation, a totally different story. I had to turn the switches on myself. I've been trying for over 2 months to get someone out to come take a look at the system to ensure that light company is getting my solar production because my light bill is higher than ever. I've been living at my home since 2008 and my light bill has never reached $200 in the summer. However, since solar installation, my light bill has bee steady increasing. The most recent was $215 from the light company and $97 for solar payment. That is over $300. Wow! Last year I was using 1200-1300 Kwh per power company. This year the same, plus what my solar has been producing. Meaning in using over 2000 Kwh. Makes no sense to me, but it has yet to be resolved because Sunpower keeps promising to send someone out. It has yet to happen and no one returns my calls to so call set up an appointment. I'm very disappointed because they were on top of everything during installation because they were making the deal to make some money. After that it's like whatever!

8 months ago

Reply from SunPower

Omar, we appreciate your feedback and want to help. Your case has been escalated for further investigation and follow up. A specialist will contact you in the next 24 business hours to provide an update.

Aug. 16th, 2024

check_circle

Verified Customer

star star star star star_border

Fred

My main complaint is my roof was ruined in the hailstorm and I can't get sunpower to come out and take it off and put it back on. Their equipment seemed pretty good. Install was excellent.

1 year ago

Reply from SunPower

Hi there Fred! We are sorry to hear about the storm. Contact our support team at 1-800-SUNPOWER (1-800-786-7693) or email customersuccess@sunpowercorp.com with your contact details. We will reach out to assist you and work towards a resolution. We value your business and thank you for bringing this to our attention.

Jul. 25th, 2023

check_circle

Verified Customer

star star star star star

Dan Doidge Lake Havasu City, AZ

Shaun and Jimmy were the best installers that I could of asked for. They were very knowledgeable and fast! They really deserve a large bonus this year!

1 year ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. We are thrilled that Shaun and Jimmy provided helpful service. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

Jul. 19th, 2023

check_circle

Verified Customer

star star star star star

Glenn Zinter

Liked installation of panels. Liked system’s durability in face of two of Denver Colorado’s hail storms. Liked ability to monitor system on a device

1 year ago

Reply from SunPower

Glenn, we are delighted to read you are pleased with your panels and system. Thank you for helping us change the way our world is powered!

Jul. 17th, 2023

check_circle

Verified Customer

star star star star star

John Groff

I enjoy the lower power bill and when the grid goes off line I have backup power. Lost power three time from the grid since I had the solar and battery backup installed.

1 year ago

Reply from SunPower

Hi John, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jul. 12th, 2023

check_circle

Verified Customer

star star star star star

Kenneth

They've been very helpful. We've had to call a couple times and they gave us answers right away, was not hard to contact anybody, and the service was great.

1 year ago

Reply from SunPower

We are happy to read you are enjoying your system and received exceptional experience, Kenneth. Thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

check_circle

Verified Customer

star star star star star

Christine Chicago, IL

SunPower panels are performing as estimated. We are very happy with the final installation and ongoing solar production. Communication was great throughout the process

1 year ago

Reply from SunPower

Christine, we appreciate the wonderful review. It is great to read that we have met your expectations. Congratulations on going solar and thank you for helping us change the way our world is powered!

May. 30th, 2023

check_circle

Verified Customer

star star star star star

Jimmy WA

Like the product because of the product was built with the house what I dislike of the new product was the fact that you could not tie into the old or old into new system

1 year ago

Reply from SunPower

Jimmy, we appreciate your review and delighted to read that you are enjoying your system. If you still have questions please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to customersuccess@sunpowercorp.com. Thank you for your feedback and we look forward to talking to you.

May. 24th, 2023

check_circle

Verified Customer

star star star star star_border

Charles Brighton, CO

Installers took a bit longer than expected. I referred my neighbor Greg and Kathy but didnt recieve a presento. I loved the job your guys did . The system is working flawlessly. Thank you.

1 year ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best service possible. If you still have questions, please call our support team at 1-800-SUNPOWER (1-800-786-7693) or email us at customersuccess@sunpowercorp.com. Thank you for helping us change the way our world is powered!

May. 17th, 2023

check_circle

Verified Customer

star star star star star

Napoleon San Jose, CA

They kept me updated. They were very thorough, great customer service. They were clean and they were on time, which is important. So far we haven't had any issues.

2 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Apr. 13th, 2023

check_circle

Verified Customer

star star star star star_border

Douglas Wolcott, CT

They're a publicly traded, well-known company that was gonna be around over the 20 year span I'm paying them off. My system worked right away. It was pretty easy and seamless to install.

2 years ago

Reply from SunPower

Douglas, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jan. 19th, 2023

check_circle

Verified Customer

star star star star star_border

Deborah Glendale, AZ

Originally it went fine, but for the new monitor that we're waiting for, we're still waiting on that and it's been about 10 months. Up until this monitor problem, everything was fine.

2 years ago

Reply from SunPower

Deborah, we appreciate the kind review. Please respond to this review with a private message and we would be happy to investigate your issue and get you in touch with the appropriate team for assistance. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

check_circle

Verified Customer

star star star star star_border

Jacob West Covina, CA

It was brand new, it looks great and it works well. I think they were very attentive during the setup and sales process. Now that I've had a couple of follow up questions, the responses have been taking longer.

2 years ago

Reply from SunPower

Hi Jacob, we appreciate your feedback and it is great to read your system is working to your standards. If you still have follow up questions you need assistance with please send us a private message here on Best Company. We would be happy to get you connected with the appropriate team for aid. Thank you for helping us change the way our world is powered!

Jan. 16th, 2023

check_circle

Verified Customer

star star star star star

Mike Milton, MA

The panels I purchased had superior performance and a superior, enforceable warranty. Sunpower also managed the permitting, design, and construction process smoothly.

2 years ago

Reply from SunPower

Mike, it was wonderful to read your experience has continued to be exceptional throughout the installation process. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

check_circle

Verified Customer

star star star star star

Harry Mooradian Pomona, CA

Very professional great service , everything is explained step by step process, the only problem was my city took a while to issue the permit, otherwise top notch

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Dec. 22nd, 2022

check_circle

Verified Customer

star star star star star

John Neavitt, MD

I'm not in service yet, so the installation went great. Everything looks good, professional installers, but like I said, I'm not online yet so it's hard to say what I got.

2 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Joseph Cupertino, CA

I like the way that the panels fit together neatly. The system interfaces with our tile roof fairly well and I like the fact that the inverters are in the panels.

2 years ago

Reply from SunPower

It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star_border

Dale Phoenix, AZ

My understanding is they're made here in the United States. I was a little bit in the dark. I wish somebody would have told me right away up front how this process all went. I don't think their monitoring app is accurate.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services.

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Anonymous San Mateo, CA

I had a great team, they knew what they were doing. I had a steep roof and they had all the safety measures and I was incredibly impressed at the great job they did.

2 years ago

Reply from SunPower

We are thrilled to see how satisfied you are with the team and their installation process. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Bret Surprise, AZ

I've only had to use their customer support once, but they were responsive, fixed the problem over the Internet connection to the system and it was not an issue.

2 years ago

Reply from SunPower

Bret, your feedback and review are truly appreciated. Thank you for helping us change the way our world is powered!

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star_border

George Glen Ellen, CA

It was done very professionally. The workers knew in depth what was needed to do a clean installation. I was very particular about conduit routing and they took care of my needs and addressed them.

2 years ago

Reply from SunPower

Hi, thanks for leaving a review and providing us with your feedback. It's great to see you received great assistance from the team regarding any concerns you had. Please feel free to contact us again if there is something we help with in the future.

Dec. 21st, 2022

check_circle

Verified Customer

star star star star star

Ronald Lombrano Las Vegas, NV

They communicate with us on our solar panel functions. Their technicians (Justin), are patient and explain any potential problems and functioning of the solar panels,

2 years ago

Reply from SunPower

Your feedback is essential to us in improving our services; thank you for sharing your experience. We are thrilled that Justin provided helpful service. Please reach out to us if you need any assistance. Thank you for helping us change the way our world is powered.

Dec. 1st, 2022

check_circle

Verified Customer

star star star star star

Brian McCue Toms River, NJ

Well engineered, aesthetically pleasing and not obtrusive! The panels are designed to perform exceptionally well while fitting in with the homes look!

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

check_circle

Verified Customer

star star star star_border star_border

Venkatasathyasairam San Diego, CA

The customer service, especially when we try to deal with the app that they have, sucks big time. They don't even bother to get back to us. It was a smooth process and they look beautiful. I got some reasonable discounts and it was good. The overall service was good.

2 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Nov. 16th, 2022

check_circle

Verified Customer

star star star star star

Jeff Lake Havasu City, AZ

They came out and measured it and they told us when they were going to do it and how they were going to do it and it was good. They did it on time. I would recommend them.

2 years ago

Reply from SunPower

We are thrilled to have met your expectations. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Oct. 21st, 2022

check_circle

Verified Customer

star star star star star

Jeff Schwartzman Los Angeles, CA

Since we installed our solar power system, our monthly electric bill has been $11 and our monthly payment is less than what our electric bill had been.

2 years ago

Reply from SunPower

Thank you for sharing your solar story with us, Jeff. Check out what these homeowners had to say and consider leaving a review to help others learn about the process of going solar. http://bit.ly/10Qacjr.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star

Jerry Smith LA Porte, TX

easy to deal with. biggest issue today is change in utility billing. my cost to purchase is now double what my rebate is on put back. Makes it harder to recoup $$

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We delighted to hear that you are receiving clean energy.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star_border

James Smith Chandler, AZ

System works great but after it was installed the customer service was slow in resolving issues and I had the roof replaced with the system and the roof was not completed as I wanted it done

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services, and we hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star_border

David Snodgrass Pflugerville, TX

These are great panels. They are sturdy and have stood up to strong winds and storms. The software provided could be strengthened so that individual panel performcance could be easily checked.

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Oct. 20th, 2022

check_circle

Verified Customer

star star star star star

Yen Diamond Bar, CA

They respond really quick. Either by e-mail or phone call they will get back to me by the same day. Even if it's not being solved the same day, they will follow up with me.

2 years ago

Reply from SunPower

Yen, we appreciate your review. It is wonderful to read how amicable your solar experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

check_circle

Verified Customer

star star star star star

Nancy Sherman Oaks, CA

Installation went very smoothly. I don't remember the time frame, but I do remember not being frustrated and everything going pretty much according to plan.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 19th, 2022

check_circle

Verified Customer

star star star star star

William Trumbull, CT

I have had various conversations with their Tech Team and have found them to be upfront and knowledgeable with the products and the technology involved with solar .

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

check_circle

Verified Customer

star star star star star

Renato

Somebody always answers the phone and help me to the issues. The technology seems to be very good compared to others. The app sometimes is not accurate.

2 years ago

Reply from SunPower

Renato, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star_border

Christina Dinuba, CA

The solar panels are very durable. Sometime a circuit will go out and they took care of it right away and replaced all the circuit. Very responsive and whenever we had a problem they made sure that it was taken care of.

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Christina. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

check_circle

Verified Customer

star star star star star

Lana North Richland Hills, TX

It's a little bit pricey, but I think it's still a good value for the money. The need to improve the app.My productions are very successful. It was a very smooth process.

2 years ago

Reply from SunPower

We're happy to hear you are enjoy your energy production, Lana. It's always nice to know how our team is doing. Thank you for your feedback.

Sep. 30th, 2022

SunPower Reviews