Sunnova: Read 6,314 User Reviews From Real Homeowners

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Steve Donovan

Sales team very professional. Everything else is hit or miss. Difficult to communicate with installers

1 year ago

Reply from Sunnova

Thank you, Steve! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Do not hesitate to contact us if you are having any questions or concerns at 866-786-6682.

Jun. 6th, 2024

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Miguel Angel Areizaga Soto

Everything is A-ok, and expect that no mayor problem in the future!

1 year ago

Reply from Sunnova

Hello Miguel. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 6th, 2024

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Jose Quinones

The system exceeds my expectations and Im happy with the performance

1 year ago

Reply from Sunnova

Hello Jose! Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Travis Brooks

Great team! Easy to work with! Had the panels up and running quickly

1 year ago

Reply from Sunnova

Greetings Travis. Thank you for your positive feedback regarding our service! Welcome aboard!

Jun. 6th, 2024

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Wilson Lima

I liked the savings and I did not like the long time for installation.

1 year ago

Reply from Sunnova

Hello Wilson! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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William Roman

Great service, easy process, very knowledgeable and friendly staff.

1 year ago

Reply from Sunnova

Hello William. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 6th, 2024

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Jo-Ann Harper

The salesman was very thorough and explaining how the system works

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 6th, 2024

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wesley Feehrer

The lease programs a great option. It helps seniors stay within a budget that they control.

1 year ago

Reply from Sunnova

Hello Wesley! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 6th, 2024

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Jim

No not have our system yet so can’t really speak to their performance.

1 year ago

Reply from Sunnova

Hello Jum. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Hilda Lugo

I thínk it's an excellent sistem. I wish I had done it before.

1 year ago

Reply from Sunnova

Hello Hilda. Thank you for your 5-star rating! We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Carletta

Great company, professional, friendly staff with timely follow up yo messages

1 year ago

Reply from Sunnova

Hello Carletta. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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COD boy07

Should have done sooner, would refer to everyone. Very happy with service.

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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keyoumars Mobasser

Just wanted to say that we are very satisfied with our Solar System.

1 year ago

Reply from Sunnova

Hello Jeyoumars. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Mehr Cheleh

Sunnova is the best company and with thier customer support are perfect.

1 year ago

Reply from Sunnova

Hello Mehr. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Hudiburgh

A great company that is extremely professional and customer orientated.

1 year ago

Reply from Sunnova

Hello Hudiburgh. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Elizabeth Figueroa

JUST EXCELENT. NO PROBLEMS AT ALL. CUSTOMER SERVICE REALLY GREAT.

1 year ago

Reply from Sunnova

Greetings Elizabeth. Thank you for your positive feedback. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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Aibette Rivera

The service and installation was amazing. Were very satisfied.

1 year ago

Reply from Sunnova

Hello Aibette! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

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nutri.rx@mac.com

Professional and courteous. Service employees very respectful.

1 year ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

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Jack B

Great company to do business with, excellent customer service

1 year ago

Reply from Sunnova

Hello Jack. Thank you for the 5-star rating regarding our customer service. We are pleased to have you as part of our Sunnova family!

Jun. 14th, 2024

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Maxim Safonov

Sunnova is a modern company. They offer grade services to our local community.

1 year ago

Reply from Sunnova

Hello Maxim. Thank you for your-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 17th, 2024

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Ted Hooker

Great company, very reliable. They always answer when I call them

1 year ago

Reply from Sunnova

Hello Ted. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 18th, 2024

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Manuel Visbal

I would prefer the older the panels we should be offer an upgrade.

1 year ago

Reply from Sunnova

Thank you, Manuel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Cim Cim

Thank you for the opportunity, very pleased with the service

1 year ago

Reply from Sunnova

Hello Cim. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 19th, 2024

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Joshua Rezeau

Installation went well and Sunnova customer service was excellent.

1 year ago

Reply from Sunnova

Hello Joshua. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 21st, 2024

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Michael Browall

Easy to work with, no pressure sales, would recommend to friends and family

1 year ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 26th, 2024

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Chichi Agoh

They are reliable, customer oriented, and prompt in responding to me.

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 25th, 2024

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shannon moran

Sunnova is a great reliable company! This is our second time using them

1 year ago

Reply from Sunnova

Hello Shannon. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

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sechd

Works the way it is supposed to. Responsive customer service.

1 year ago

Reply from Sunnova

Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 19th, 2024

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Tom zarifpour

Good and welknown brand. I checked before sign and find is a good company.

1 year ago

Reply from Sunnova

Hello Tom. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 25th, 2024

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Christine

Ready to work with, easy transfer when I moved. Great company

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Joseph McKee

Too many questions asking the same things. Need more refinement.

1 year ago

Reply from Sunnova

Hello Joseph. Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Alan Pounders

Fast, friendly, knowledgeable . Installation fast and seemless

1 year ago

Reply from Sunnova

Hi Alan, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 25th, 2024

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Patsy Long

We have never had any problems with Sunnova. Had it in 3 houses

1 year ago

Reply from Sunnova

Greetings Pasty. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Rob Burnett

Sales were great, not pushy. Explained it well. Installation was great.

1 year ago

Reply from Sunnova

Greetings Rob. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 7th, 2024

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C Scar

The system performs as designed I get every kilowatt I can out of it

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Steven Dana

Very user friendly. Many questions were answered during our fact finding

1 year ago

Reply from Sunnova

Hello Steven, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience.

Jun. 6th, 2024

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Ian Carroll

Love everything from sales representatives to electricians to the bill

1 year ago

Reply from Sunnova

Hi Ian, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 6th, 2024

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stacy carterholland

They did everything they needed to do in a timely manner! I just waited on FPL.

1 year ago

Reply from Sunnova

Hello Stacy Carterholland, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jun. 6th, 2024

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Floyd Gustin

Your crew needs to be a little cleaner athe job site they left wires,bolts and clamp on the ground

1 year ago

Reply from Sunnova

Hello Floyd! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jun. 5th, 2024

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Ian Gaines

They did great during the install work but the communication was a little slow to get to me.

1 year ago

Reply from Sunnova

Hi Ian Gaines! We appreciate your feedback. Thank you for being part of the Sunnova Family!

May. 29th, 2024

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Charley Sands

People friendly and truthful. Installation looks very professional

1 year ago

Reply from Sunnova

Greetings Charley! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

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Corey Messner

Very happy with my solar puchase. Might be adding phase 2 soon.

1 year ago

Reply from Sunnova

Hello Corey! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

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Corky Bishop

A pleasure to work with. Everything went smoothly. No big surprises at the end.

1 year ago

Reply from Sunnova

Hi Corky, welcome to the Sunnova Family! Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

May. 30th, 2024

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Enea Qirici

Organized process they helped us thought the entire thing ! Good company

1 year ago

Reply from Sunnova

We are happy to hear our services have been nothing but satisfactory thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

May. 23rd, 2024

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Ronald kramer

Installation was great but overall communication from them on the status of the system was puor.

1 year ago

Reply from Sunnova

Greetings Ronald! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We look forward to helping you!

May. 24th, 2024

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Vicki

We are extremely pleased with the entire process of our solar panel project!

1 year ago

Reply from Sunnova

Hello Vicki! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 22nd, 2024

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John Schwartz

Very deceptive sales practices. Monthly payments never agreed to. Sales contract had my forged signature and I never saw the paperwork until it was left at my door.

1 year ago

Reply from Sunnova

Hello Judy, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 29th, 2024

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George Dawkins

On time and did a great job, cut my phone line knocked out my security systems but it was okay

1 year ago

Reply from Sunnova

Hello, George, we're genuinely excited to have you join us. We appreciate your positive feedback, and we would like to extend our sincere apologies for any inconvenience caused. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your support!

May. 15th, 2024

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Gary Thiede

Great service and installation. Professionalism at its best.

1 year ago

Reply from Sunnova

Hi Gary Thiede! We appreciate your feedback. Thank you for being part of the Sunnova Family!

May. 14th, 2024

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Szilagyi

Great experience. Great Communication. Very happy with the whole experience

1 year ago

Reply from Sunnova

Hello Szilagyi, we take great pride in providing you with a comprehensive understanding of our process, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

Sunnova Reviews