star star star star star

David Hill Cathedral City, CA

Wonderful company to deal is very helpful and cares for their customers and very courteous

1 year ago Edited May 24, 2023

Reply from Sunnova

Hi David Hill! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

HAI TIEN LE Bridgewater, MA

I work with Sunnova via my sale representative. My application got approved quickly and smoothly.

1 year ago

Reply from Sunnova

Thank you, HAI TIEN LE! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

star star star star star

Juan MedinA

Im very satisfizo, the sistem is very easy to understand an the equipment is good quality

1 year ago

Reply from Sunnova

Hello Juan Medina, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Humberto Fortyz Baltimore, MD

It is a company that is very well trained and its employees are very well prepared

1 year ago Edited May 25, 2023

Reply from Sunnova

Hello Humberto Fortyz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Madeline Ortiz Winter Haven, FL

Best Customer Service. Prompt response for your questions and needs. Trusted company 100%

1 year ago Edited May 24, 2023

Reply from Sunnova

Hello Madeline Ortiz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Carmen Fernandez

I would like to thank Sunnova for financing my equipment and for such an awesome service.

1 year ago Edited May 24, 2023

Reply from Sunnova

Hello Carmen Fernandez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Ricardo Perez

Excellent service and quality. Easy to process for the acquisition of the system.

1 year ago

Reply from Sunnova

Hello Ricardo Perez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Omayra Rivera FL

Extremely satisfied with the energy service! Will recommend Sunnova to everyone!

1 year ago Edited May 24, 2023

Reply from Sunnova

Omayra Rivera, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

star star star star star

I. C.

I love to be free from the increments of the electricity bill and the power shortages

1 year ago

Reply from Sunnova

I. C., thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

star star star star star

Anel Rivera

Very good company recomended. Responsables, fastest and seriously with his offers

1 year ago Edited May 26, 2023

Reply from Sunnova

Hi Anel! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *VD*

May. 27th, 2023

star star star star star

Maria M Ramirez

Sunnova is the Best in solar sistem. I am very happy of my decisión to select Sunnova

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello Maria M Ramirez, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *PL*

May. 25th, 2023

star star star star star

William Cuevas

A responsible company I recommend 100% Im verry happy with Sunnova excellent service.

1 year ago

Reply from Sunnova

William Cuevas, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

star star star star star

Yadira Pizarro

Excelent service, can't complaint. My Solar system is the better desicion I have made.

1 year ago

Reply from Sunnova

Yadira Pizarro, Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

star star star star star

Rene Batiz

Good service and i find all the information needed in the web page. highly recomended

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

star star star star star

Amilcar Aponte

Excellent customer service, they follow up on your case and the technicians do their best.

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 26th, 2023

star star star star star

Desiree Blackman

Sunnova is the way to go great company and very prompt and very helpful no complaints

1 year ago

Reply from Sunnova

Hello Desiree, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

star star star star star

Don Conry Metuchen, NJ

Ease of dealing with Sunnova. They monitor my system and alert me if there is a problem.

1 year ago

Reply from Sunnova

Hello Don, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

star star star star star

christopher wolfe Halifax, PA

I like the check from ppl, tax return and the people involved in the sale and imnstallment

1 year ago

Reply from Sunnova

Hello Christopher, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

star star star star star_border

Clayton Torres

Take to long to get someone to fix a problem here on Guam. Looks like only one technician to troubleshoot systems.

1 year ago

Reply from Sunnova

Thanks for bringing this to our attention. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll review this right away. Thank you. *GG*

May. 25th, 2023

star star star star star

Afia Quasie

Great transparent company with great customer service support from beginning to end.

1 year ago

Reply from Sunnova

Hi Afia Quasie! We appreciate your kind feedback concerning our customer service. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

star star star star star

Megan Stock Quarryville, PA

The ease of getting the system installed along with all of the information on how everything works

1 year ago

Reply from Sunnova

Hello Megan Stock! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

star star star star star

Don Hudson

Clear communication and expectations were established before the contract was finalized.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Don Hudson! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

May. 25th, 2023

star star star star star

Allengibson Bakersfield, CA

Great customer service. Equipment running great and definitely already saving money.

1 year ago

Reply from Sunnova

Hello Allen Gibson, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DM*

May. 25th, 2023

star star star star star

Evelyn Molina Salt Lake City, UT

Since I have been with my solar panel I have been saving. Definitely my decision was smart.

1 year ago Edited December 14, 2023

Reply from Sunnova

Hello, Evelyn Molina. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 16th, 2023

star star star star star

Joseph Sinclair Ware, MA

Explained everything so that i understood what I was getting. And how much I would save.

1 year ago

Reply from Sunnova

Hi Joseph Sinclair! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

star star star star star

Anthony Schend

Amazing service and kept me updated along the way. So glad I chose to go with solar!

1 year ago

Reply from Sunnova

Thank you, Anthony Schend! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

star star star star star

Antonio

Sunnova has solved my problems sending a technician to my house in lesa that 24hrs.

1 year ago Edited May 25, 2023

Reply from Sunnova

Hi Antonio! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

star star star star star

Diane Wilder Menifee, CA

nice customer service and good company, the product wil very good with no issues

1 year ago

Reply from Sunnova

Hi Diane Wilder! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

star star star star star

Jodina Attao Saipan, S

Sunnova customer service is excellent, their field team are professionals in what they do!

1 year ago

Reply from Sunnova

Hi Jordina Santiago! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

star star star star star

Lala Lala Miami, FL

Fast quick and easy save energy keep are planet green. The goal to remove pollution

1 year ago Edited December 22, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Lala Lala! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 25th, 2023

star star star star star

Lauri Kerr Cleveland, OH

Gentlemen that came to our house were nice. Explained to me the answers to all of my questions.

1 year ago

Reply from Sunnova

Hi Lauri Kerr! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 22nd, 2023

star star star star_border star_border

David Scott Denver, CO

Decent communication during the process with the utility company. Still not getting any performance data on the system after six days.

1 year ago

Reply from Sunnova

Hi David Scott, in order to help resolve your concerns please send us a message to customerservice@sunnova.com with a system ID or the case number, as well a phone number. ~AG

May. 22nd, 2023

star star_border star_border star_border star_border

Rachel Grabowski South Lyon, MI

You haven’t been able to fix our solar unit since December. We have all of this documentation from contacting you guys and now show appointment’s to showing up and saying it’s fixed but it not being fixed.

1 year ago

Reply from Sunnova

Hello Rachel Grabowski, we are sorry to hear you have been having issues with your solar system. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?*JA*

May. 19th, 2023

star star star star star

Ty & Charity Lamberth Smithfield, VA

They did an amazing job and fix the problem that we were having since we had the solar panel.

1 year ago

Reply from Sunnova

Hello Ty & Charity Lamberth, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DM*

May. 17th, 2023

star star star star star

Ralph Unkert

Exceptional service and not a single issue since my system went into service 3 years ago.

1 year ago

Reply from Sunnova

Hello Ralph Unkert, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 16th, 2023

star star star star star

Cynthia Wasem Berea, OH

They arrived when they said they would. They explained everything they were doing.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Cynthia Wasem! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 16th, 2023

star star star star star

P Balles Queens, NY

The young lady that helped me on the phone was very willing to answer all my questions

1 year ago

Reply from Sunnova

Hi P Balles! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 12th, 2023

star star star star star

Mike Radwick Henderson, NV

I was not there when he did the work . He picked up after the installation allis good

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Mike Radwick! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

May. 11th, 2023

star star star star star

Kristine Tillman 'Ewa Beach, HI

I am happy Sunnova monitors my system and will send someone out if they see a problem.

1 year ago

Reply from Sunnova

Thank you, Kristine Tillman! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

May. 8th, 2023

star star star star star

Carol Villaggio Middletown, CT

Sunnova has been excellent in providing service and support when questions arise.

1 year ago

Reply from Sunnova

Thank you, Carol Villagio! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 5th, 2023

star star star star star

Laurene Robida Manchester, CT

Very professional and didn’t take long to install. Love my new electrical bill!

1 year ago

Reply from Sunnova

Hi Lauren Robida! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 3rd, 2023

star star star star star_border

Jose Castro

its great that it reduced my electricty bill by more than 90% and my paymnt is staying the same with sunnova

1 year ago

Reply from Sunnova

Hello Jose Castro, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

May. 3rd, 2023

star star star star star

Bonita Huffman

The service, installation and post installation processes are and were excellent.

1 year ago

Reply from Sunnova

Hello Bonita Huffman, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 2nd, 2023

star star star star star

Mik Wedel Springfield, MA

Technicians were very respectful of my house and very quick on the installation of the system.

1 year ago

Reply from Sunnova

Thank you for your note, Mik Wedel. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

May. 2nd, 2023

star star star star star

Julia Bowers Johnstown, PA

Efficient and professional. Provided updates during the troubleshooting and repair process.

1 year ago

Reply from Sunnova

Hello Julia, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *IE*

Apr. 25th, 2023

star star star star star

Jorge Israel Del Valle

It is a success, I don't know when there are power outages and the price is fixed

1 year ago Edited April 21, 2023

Reply from Sunnova

Hi Jorge Israel Del Valle! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 21st, 2023

star star star star star

Dennis Flores

This is one of the greatest Investments I have done in my house recommended to anybody

1 year ago

Reply from Sunnova

Thank you for your message, Dennia Flores! We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *DM*

Apr. 20th, 2023

star star star star star

Betty Jean Landry Plainville, CT

Every aspect of the installation and the process leading to it was very satisfactory! 👏👏

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Betty Jean Landry! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Apr. 19th, 2023

star star star star star

Trasey Barres Liberty, NY

Service and installation no issues. They had no problem installing the battery and back up.

1 year ago

Reply from Sunnova

Hi Trasey Barres! We appreciate your feedback. Thank you for being part of the Sunnova Family! RM

Apr. 5th, 2023

star star star star star

Amun Ra Covington, GA

Good service, wished I’d have known about Sunnova b 4 I purchased my solar panels.

1 year ago Edited September 13, 2023

Reply from Sunnova

Thank you, Amun Ra! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *NR*

Apr. 4th, 2023

Sunnova Reviews