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Sunnova Reviews

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9.7

Overall Score

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Ina Ryan Southbridge, MA

Can't wait to see the savings! The app is great, can see the production!

11 months ago

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Reply from Sunnova

Thank you, Ina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

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Andrew Osborne

Extremely satisfied with the service especially with the installation process.

11 months ago

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Reply from Sunnova

Hi Andrew Osborne, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Oct. 2nd, 2023

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argentina gil Cranston, RI

The best solar company services! Easy to do business with them !

11 months ago

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Reply from Sunnova

Hello Argentina Gil, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 2nd, 2023

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Maria Ivette Torres Mays Landing, NJ

Communication is limited. Every time I called to ask a question and left a message I never received a call back.

11 months ago

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Reply from Sunnova

We understand your frustration and apologize for the delay in communication. We value your time and appreciate your patience as we work towards resolving your concern. We will look into this for you right away and ensure you receive the assistance you need. Please send us a private message with your case details to customerservice@sunnova.com

Sep. 29th, 2023

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Timothy Baker Greenville, IL

everything was explanatory and sales person was knowledgeable

11 months ago

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Reply from Sunnova

Timothy Baker , thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Sep. 28th, 2023

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Elena Sanchez-Ventre Eatontown, NJ

Very economical for the service they provide. Very satisfied!

11 months ago

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Reply from Sunnova

Thank you, Elena! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Pedro Fornaris

Excellent product and service. Quick and professional installation.

11 months ago

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Reply from Sunnova

Thank you, Pedro! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Antonio Ortiz

i LIKE THEIR COMMITMENT WITH CUSTOMER SATISFACTION AND THAT MEANS A LOT.

11 months ago

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Reply from Sunnova

Thank you, Antonio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Maritza S.

Great customer service, helping me faster with any question and answers

11 months ago

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Reply from Sunnova

Thank you, Maritza! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Margaret Dietrich Port Orange, FL

It was a very easy process! Employees were kind, knowledgeable and courteous!

11 months ago

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Reply from Sunnova

Thank you, Margaret! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Johanna Martinez

The company keps every customet up to date will all the information need

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Johanna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Amarie Russell

I've had my panels for several years. I've had no problems with my system.

11 months ago

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Reply from Sunnova

Thank you, Amarie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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ELIZABETH MARTINEZ

Loved how easy everything was in the process to get my service...Thank you!

11 months ago

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Reply from Sunnova

Thank you, ELIZABETH! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Diane Ward Longwood, FL

Great company to work with. Good customer service. And very helpful.

11 months ago

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Reply from Sunnova

Thank you, Diane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Robert Costantino

They make the process easy and deliver on everything they promised.

11 months ago

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Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vivian Wahba Boston, MA

Easy, smooth installation process, flexibility and responsive any time.

11 months ago

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Reply from Sunnova

Thank you, Vivian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Olga Maria

The system had worked as promised. Customer service is on point.

11 months ago

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Reply from Sunnova

Thank you, Olga! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Heidi Ciolino Hamden, CT

I’m very pleased with Sunnova. My bill is way lower than when I had UI

11 months ago

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Reply from Sunnova

Thank you, Heidi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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julio cotto

Exelent service..great support...and user friendly equipment

11 months ago Edited March 21, 2024

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Reply from Sunnova

Thank you, julio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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EA G Sacramento, CA

Great service, competitive pricing. People know their systems well.

11 months ago

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Reply from Sunnova

Thank you, EA! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Emilie Burns Arlington, TX

If there is a problem they promptly give me notice and send someone to fix it!

11 months ago

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Reply from Sunnova

Thank you, Emilie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Betsy Caswell Wolcott, CT

Excellent customer service. Very attentive to the customers needs

11 months ago

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Reply from Sunnova

Thank you, Betsy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Donald Flematti Middletown, CT

good service so far. my length of time with Sunnova is to new to say more.

11 months ago

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Reply from Sunnova

Thank you, Donald! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Edwin Rivera

Its a good system and the service is top of the line ,very profesional .

11 months ago

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Reply from Sunnova

Thank you, Edwin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Michael Nieves

Awesome customer service. The way forward to reduce our carbon footprint

11 months ago

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Reply from Sunnova

Thank you, Michael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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mirna ramos

I loved this company. They are professional and keep their word

11 months ago

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Reply from Sunnova

Thank you, mirna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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brenda cabrera

Excellent service! Would recommend to anyone. Employees are very helpful!

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, brenda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Barbara Dietrick Linden, NJ

The entire experience was quick, easy, efficient, and with no pressure

11 months ago

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Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Sep. 26th, 2023

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Elvin Leon Columbus, GA

The whole process was perfect, customer service was excellent lo

11 months ago

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Reply from Sunnova

Hello Elvin Leon , We are happy to hear your experience aligns with our commitment to offer the best quality of customer service.

Sep. 26th, 2023

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ELVIN RAMOS-RUIZ

Since day one every person was polite amd very knowledgeable.

11 months ago Edited June 5, 2024

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Reply from Sunnova

Thank you, ELVIN! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Adriana Salazar Houston, TX

good company with good prices and the installation process was quick

11 months ago Edited September 26, 2023

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Reply from Sunnova

Greetings Adriana Salazar , We are happy to hear the installation process met your expectations. We strive to make the switch to solar a smooth journey, & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 26th, 2023

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Diane Swank Lancaster, PA

Installation was very professional and did it in just a day.

11 months ago

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Reply from Sunnova

Thank you, Diane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Joseph Lewis

Great service and overall process. I would refer them to my family and friends.

11 months ago

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Reply from Sunnova

Thank you, Joseph! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Dana

That is the best company,excellent communication and customer services.

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Dana! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Fred Wanke San Diego, CA

Showed up ahead of schedule and completed work quickly and efficiently

11 months ago

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Reply from Sunnova

Greetings, Fred Wanke, and welcome to the Sunnova family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 25th, 2023

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Joseph

Professional, courteous & fast. Left the worksite clean also.

11 months ago

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Reply from Sunnova

Hello, Joseph , Thank you for the 5 stars! We are committed to providing the best service possible.

Sep. 25th, 2023

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Iris Argroe Goldsboro, NC

The technicians didn’t come to fix anything but to note the problems with the solar panels I already have.

11 months ago

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Reply from Sunnova

Hello Iris Argroe , Thank you for bringing this issue to our attention. In order to better assist you, please reach out to us via email at customerservice@sunnova.com with your system ID in order for us to provide personalized assistance.

Sep. 25th, 2023

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Kelvin Hernandez

Customer Review Video

11 months ago Edited September 29, 2023

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Reply from Sunnova

Hello Kelvin Hernandez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 29th, 2023

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Mary Ann Zicolella

Absolutely professional all the way! My neighbor has also gone Solor

11 months ago Edited October 18, 2023

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Reply from Sunnova

Hello , Mary Ann Zicolella, Thank you for the 5 star Review , Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Sep. 25th, 2023

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Birkley Wical

I was so satisfied with Sunnova at my last house that I went with again at my new house

2 weeks ago

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Reply from Sunnova

Thank you, Birkley! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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John & Shirley Warfel

Everything sees to be playing out as we were informed. We produced enough to cover our first month.

4 weeks ago

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Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

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Brandy Bogert

The customer service is great, and I truly recommend them to anyone interested in going solar.

5 months ago

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Reply from Sunnova

Hello Brandy Bogert, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

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Peg Wright

Excellent company to work with and outstanding customer service.

5 months ago

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Reply from Sunnova

Thank you, Peg Wright! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 22nd, 2024

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Bruce Steffen

Luke was very thorough.....and friendly.....Answered ALL my questions

5 months ago

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Reply from Sunnova

Hello, Bruce. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Luke!

Mar. 22nd, 2024

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Robbie Perrone

Great sales! Great product! Huge savings! Definitely recommend!

5 months ago Edited June 5, 2024

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Reply from Sunnova

Robbie, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Donna G

So far so good!!! New system recently installed under one year.

5 months ago

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Reply from Sunnova

Greetings Donna! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Christian Miciano

Sunniva has excellent customer service! Great products and easy to use!

5 months ago

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Reply from Sunnova

Greetings Christian, Thank you for choosing Sunnova! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Donald MacQueen

Service was promptly executed. Solar system is saving lots of money monthly.

5 months ago

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Reply from Sunnova

Greetings Donald! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Osiris DeLeon

Great product and service. Sunnova and partners have treated me very good

5 months ago

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Reply from Sunnova

Hello, Osiris DeLeon. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Sharon Lux

From knowledgeable presentation to professional installation, all 5 star.

6 months ago

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Reply from Sunnova

Hi Sharon Lux! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024