star star star star star

Joshua Rezeau

Installation went well and Sunnova customer service was excellent.

3 months ago

Reply from Sunnova

Hello Joshua. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 21st, 2024

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Michael Browall

Easy to work with, no pressure sales, would recommend to friends and family

3 months ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 26th, 2024

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Chichi Agoh

They are reliable, customer oriented, and prompt in responding to me.

3 months ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 25th, 2024

star star star star star

shannon moran

Sunnova is a great reliable company! This is our second time using them

3 months ago

Reply from Sunnova

Hello Shannon. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

star star star star star

sechd

Works the way it is supposed to. Responsive customer service.

3 months ago

Reply from Sunnova

Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 19th, 2024

star star star star star

Tom zarifpour

Good and welknown brand. I checked before sign and find is a good company.

3 months ago

Reply from Sunnova

Hello Tom. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 25th, 2024

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Christine

Ready to work with, easy transfer when I moved. Great company

3 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Joseph McKee

Too many questions asking the same things. Need more refinement.

3 months ago

Reply from Sunnova

Hello Joseph. Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Alan Pounders

Fast, friendly, knowledgeable . Installation fast and seemless

3 months ago

Reply from Sunnova

Hi Alan, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 25th, 2024

star star star star star

Patsy Long

We have never had any problems with Sunnova. Had it in 3 houses

3 months ago

Reply from Sunnova

Greetings Pasty. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Rob Burnett

Sales were great, not pushy. Explained it well. Installation was great.

3 months ago

Reply from Sunnova

Greetings Rob. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 7th, 2024

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C Scar

The system performs as designed I get every kilowatt I can out of it

3 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Steven Dana

Very user friendly. Many questions were answered during our fact finding

3 months ago

Reply from Sunnova

Hello Steven, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience.

Jun. 6th, 2024

star star star star star

Ian Carroll

Love everything from sales representatives to electricians to the bill

3 months ago

Reply from Sunnova

Hi Ian, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 6th, 2024

star star star star star

stacy carterholland

They did everything they needed to do in a timely manner! I just waited on FPL.

3 months ago

Reply from Sunnova

Hello Stacy Carterholland, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jun. 6th, 2024

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Floyd Gustin

Your crew needs to be a little cleaner athe job site they left wires,bolts and clamp on the ground

3 months ago

Reply from Sunnova

Hello Floyd! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jun. 5th, 2024

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Ian Gaines

They did great during the install work but the communication was a little slow to get to me.

3 months ago

Reply from Sunnova

Hi Ian Gaines! We appreciate your feedback. Thank you for being part of the Sunnova Family!

May. 29th, 2024

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Charley Sands

People friendly and truthful. Installation looks very professional

3 months ago

Reply from Sunnova

Greetings Charley! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

star star star star star

Corey Messner

Very happy with my solar puchase. Might be adding phase 2 soon.

3 months ago

Reply from Sunnova

Hello Corey! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

star star star star star

Corky Bishop

A pleasure to work with. Everything went smoothly. No big surprises at the end.

3 months ago

Reply from Sunnova

Hi Corky, welcome to the Sunnova Family! Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

May. 30th, 2024

star star star star star

Enea Qirici

Organized process they helped us thought the entire thing ! Good company

3 months ago

Reply from Sunnova

We are happy to hear our services have been nothing but satisfactory thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

May. 23rd, 2024

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Lucas Vega

I should have been warned that there was no space left for cleaning under the panels, which has caused fungus and vegetation beneath them. The problem can be solved by having 8 panels moved to another location. This would allow me space to clean and remove the fungus and vegetation. I need Sunnova to correct the problem. I don't know what the movement would require; therefore, Sunnova would have to inspect the area.

1 year ago

Reply from Sunnova

Hello Lucas Vega, We are sorry to hear about your experience. Would it be possible for you to send us information to Customerservice@Sunnova.com. Thank you.

Sep. 18th, 2023

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Arnaldo Rodriguez

The system is very efficient, reliable and excellent service. The technicians that have provided services are very professional with broad knowledge and experience, meticulous attention to details and safety awareness at all times while performing their duties.

1 year ago Edited January 1, 2024

Reply from Sunnova

Thank you, Arnaldo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

star star star star star

Latoya James Stuart, FL

I was very impressed with the sales person Grant. He was very knowledgeable and informative about the solar program. I have always wanted solar and plenty of representatives have pitched there program to me but, I chose Sunnovo because of him.

1 year ago

Reply from Sunnova

Thank you for taking the time to write us a kind review. Glad to hear that Grant delivered a five-star service and answered all your questions. Enjoy your new solar system!

Sep. 14th, 2023

star star star star star

Miao ping Liu Hayward, CA

I like this service because now my family doesn’t have to worry about when the electricity should be on or off. Now I don’t have to constantly check the time for the higher rates and worry about waiting later in the day for a lower rate.

1 year ago

Reply from Sunnova

Hi Miao, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

star star star star star

Vynette Hodges Washington, DC

The placement of the solar panels match the roof and there are no ugly pipes on display. Our electric bill has decreased dramatically and it is consistently producing energy. We had issue with a our system and Sunnova notified us and scheduled a technician to service our home. The Technician was professional. V

1 year ago

Reply from Sunnova

Thank you, Vynette! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

star star star star star

Debbie Williams

Extremely pleased with all the services provided with Sunnova. This was the BEST decision to have solar installed and serviced with Sunnova/ SunnyMac. Glad we did the research for this amazing company. Any questions we had with the whole process from beginning to end had been handle professionally and with the knowledge of your team.

1 year ago

Reply from Sunnova

Hello Debbie Williams, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

star star star star star

Patrick Washington

Awesome, Loved It My Bills are low and I love the deal that we have.

2 months ago

Reply from Sunnova

Hello Patrick Washington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jul. 1st, 2024

star star star star star

Sherrie Bolech

Love this company great sevice . Definitely would recommend them as well

2 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Sherrie Bolech! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

star star star star star

JoAnn Tomaziefski

My experience has been satisfying. I feel you should check the equipment annually though

3 months ago

Reply from Sunnova

Greetings Joann! Thank you for sharing feedback regarding your experience with us. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

May. 22nd, 2024

star star star star star

Cindi Frank

So far, Im pleased. Ill send an update as time goes on. Its still very new to me.

3 months ago

Reply from Sunnova

Hello Cindi! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

May. 22nd, 2024

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Richard Gray

Delay Delay WE were billed for NV ENERGY TECH SERV I CE. TOLD we would not need to pay. not true NV ENERGY was going to turn for collection. Don't recommend this company period.

4 months ago

Reply from Sunnova

Hi Richard, thanks for reaching out to us. To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry to our email at customerservice@sunnova.com. We appreciate your cooperation and look forward to providing you with the best possible resolution.

May. 22nd, 2024

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Tasha Barber

system is just now up and running and so unable to truly give a full rating. so far everything is good.

4 months ago

Reply from Sunnova

Thank you for your four-star review, we appreciate your feedback! We hope our services keep exceeding your expectations, should you have any concerns please do not hesitate to contact any of our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 16th, 2024

star star star star star

Trenetta Johnson

Always keep me updated throughout the entire process of getting my solar panels installed

4 months ago

Reply from Sunnova

Hi Trenetta, Thank you for your message. We work hard to ensure that you understand every part of our process. We appreciate your support!

May. 15th, 2024

star star star star star

Jan B

Sunnova keeps me well informed of any new products and I've never had any problems with them.

4 months ago

Reply from Sunnova

Hi Jan B., thank you for your message. We're glad to hear that that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

May. 15th, 2024

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David Porter

Multiple times you had to come back was the only issue. Overall communication was excellent withMae.

4 months ago

Reply from Sunnova

Hello, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

star star star star star

Natsirt Trebor

The workers were on time, new what they were doing, and fixed the issues in minutes.

4 months ago

Reply from Sunnova

Greetings Natsirt! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 3rd, 2024

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Dustin lane

We were mislead by the salesman saying we would bank extra production for when Solor wasn’t producing now we are paying for Solor and electricity from electric company this we were told solor would save us money

4 months ago

Reply from Sunnova

Hello Dustin, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

May. 7th, 2024

star star star star star

Sylvia Blake

What I like is that my electric bill is so low that I look forward to receiving it!!

4 months ago

Reply from Sunnova

Hello Sylvia Blake, welcome to the Sunnova Family! We're thrilled to have you on board. And we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Apr. 25th, 2024

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Naomi Korn Gold

Smooth so far, but the app doesn't give real time data for generating power or any data on consumption.

4 months ago

Reply from Sunnova

Hello Naomi, our Sunnova app does update every 2 days, we are currently working on providing our customers a real-time data update. We appreciate your feedback.

Apr. 23rd, 2024

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Tom

all going well so far! Just keep up with communication if possible if any changes

5 months ago

Reply from Sunnova

Greetings Tom! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to provide you with the best support possible!

Apr. 17th, 2024

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Paul Hodge

Im not there I haven't been home in a month since it's been installed my wife says it's okay so it's good

5 months ago

Reply from Sunnova

Hi Paul, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Apr. 11th, 2024

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Emily Fletcher

The don't have the courtesy to respond to emails. Keep tacking on "fees" with no explanation for them snd its not in my contract that I can find. Very poor customer service. Actually nonexistent.

5 months ago

Reply from Sunnova

Hello Emily, Thank you for bringing this to our attention. We sincerely apologize for the experience you've had. Our team can further assist you if you contact us via our customer service number at 866-786-6682.

Apr. 5th, 2024

star star star star star

Dr. Judy Fisher

5 months ago Edited June 7, 2024

Reply from Sunnova

Greetings Dr. Judy Fisher , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Mar. 25th, 2024

star star star star star

Kesny Parent

Professional installation. The interaction with the staff was pleasant and helpful.

5 months ago

Reply from Sunnova

Hello, Kesny. We appreciate your review and are happy to hear that you received excellent service and a positive experience!

Mar. 30th, 2024

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Tommy White

Not satisfied with roller-coaster electric bill . Initial install was long Rep never lived up to his promise

5 months ago

Reply from Sunnova

Hello, Luan Tran. Thank you for bringing this to our attention. We apologize for any inconvenience. Please email us your full name and system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.

Mar. 30th, 2024

star star star star star

jose pagan

Awesome company that makes sure that you have the best crew on installing their solar panels.

5 months ago

Reply from Sunnova

Hello Jose, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

star star star star star

Raul Cota

Great people all around and good service kept me up to date on all that was going on

5 months ago

Reply from Sunnova

Thank you, Raul Cota! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 26th, 2024

star star star star star

Mystic M

the professionalism of the staff, and how they handle the process of the project.

5 months ago

Reply from Sunnova

Mystic M , thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 25th, 2024

star star star star star

Sue-Lynn King-Lopez

I enjoy the service provided. Customer service is easy to reach and very friendly

3 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

Sunnova Reviews