star star star star star

Angel luis Vega

It’s really good and useful, my life quality have improved a lot since I got a solar system.

3 months ago

Reply from Sunnova

Greetings Angel. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Al Banks

I couldn't answer a lot of questions correctly because I haven't had the system long enough.

3 months ago

Reply from Sunnova

Hello! Thank you for the 5-star rating. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

star star star star star

Arily Nieves

Great sales reps and customer service professionals. Everyone was helpful and knowledgeable.

3 months ago

Reply from Sunnova

Thank you, Arily! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Kimberly Cochran

Very pleased and satisfied with the customer service I've received! Highly recommend.

3 months ago

Reply from Sunnova

Hello Kimberly. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 25th, 2024

star star star star star

Francisco Reyes

Everything they had to offer, and from the time they put the roof on and then the solar panel excellent job !

5 months ago

Reply from Sunnova

Hello, Francisco Reyes . We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 26th, 2024

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Gary Jacobson

Excellent representative and well informed. Sunnova represented the best deal and service for our needs.

5 months ago

Reply from Sunnova

Hello, Gary Jacobson. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Mar. 26th, 2024

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Debi Mastroni-Kenyon

True to our contract we received free months due to our panels underperforming due to cloudy weather.

5 months ago

Reply from Sunnova

Hi Debi, we appreciate your review. We aim to ensure that you are receiving excellent experience and savings!

Mar. 30th, 2024

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Dusty Griffin

Very professional, friendly, informative, helpful. knowledgeable young men. I was very impressed with their work.

5 months ago

Reply from Sunnova

Hello Dusty! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 26th, 2024

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Jose Colon

The system saved me a lot of money in my electricity bill. It's been the best investment I've ever made.

5 months ago

Reply from Sunnova

Greetings, Jose Colon. We appreciate your review. We are happy to hear you are experiencing savings!

Mar. 26th, 2024

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Dennis

This is the best investment that we have done for our family so happy that we have solar panels and backup batteries

5 months ago

Reply from Sunnova

Greetings, Dennis. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Mar. 26th, 2024

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Arthur Brown

I have been with this company for three years so far and have had nothing less than a positive experience.

5 months ago

Reply from Sunnova

Hello Arthur, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Matt Barber

Worked with me every step of the way. Answered every question I had. Very happy with my experience so far!

5 months ago

Reply from Sunnova

Hello Matt Barber, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

star star star star star

Chris Faul

Sunnova and the web portal have helped me with my new solar system and it has been a smooth and easy process.

5 months ago

Reply from Sunnova

Thank you for your message, Chris Faul. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Mar. 22nd, 2024

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GdB

Since installation we've had no problems with the system or the energy. Great company, great product!

5 months ago

Reply from Sunnova

GdB, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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steven brumbach

Very professional and courteous staff...Very high quality work...great communication with me, the customer

5 months ago

Reply from Sunnova

Hello Steven! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Brian

It’s been a pleasure to work alongside sunnova every step is a breeze and the people are always here to help

5 months ago

Reply from Sunnova

Hello Brian! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

star star star star star

John D Vickery, Sr

Have gone back to sunova for additional equipment and I am satisfied that I have received the best service.

5 months ago

Reply from Sunnova

Dear John, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Gregg and Nicole Gelinas

Started this process 8 months ago and system was just turned on. This company will call you 5 times in one day and leave message after message. When had a free moment at work I called them back and was given 2 different apps to monitor my system and neither of them work. 👎👎

5 months ago Edited July 23, 2024

Reply from Sunnova

Greetings Gregg! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 22nd, 2024

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Susan Williams

The process was professional, efficient and well done. I recommend everyone I know to go with Sunnova.

5 months ago

Reply from Sunnova

Susan Williams, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

star star star star star

Jerry Schoonover

you did a great job on getting my solar system up and running and my wife and i both thank you for that

5 months ago

Reply from Sunnova

Jerry Schoonover, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

star star star star star

Bermarie Feliciano

Since I've got the system its been easier the day by day living in Puerto Rico. Is pretty hot in this island.

5 months ago Edited June 5, 2024

Reply from Sunnova

Hi Bermarie! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Roberto (Chino)

I love how reliable and efficient the service and products are. Thank you for giving my family and me a peace of mind.

5 months ago

Reply from Sunnova

Thank you, Roberto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Stephen J Drilling

Great service . Available when needed. I have not had any issues so I feel that no issues are great.

5 months ago Edited June 5, 2024

Reply from Sunnova

Hello Stephen. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Linde Pinto

The installation of the solar panels was done quickly and the crew cleaned the property after they were done.

5 months ago

Reply from Sunnova

Thank you, Linde Pinto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

star star star star star

Angela Holland Collinsville, IL

If you have the chance to meet the sales man Rook. He’s amazing and always there to answer any questions

6 months ago

Reply from Sunnova

Hello Angela! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 20th, 2024

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David Kersker FL

They did a very good job … communication needs improvement…. The work looks great … and billing is not known yet

6 months ago

Reply from Sunnova

Hello David Kersker, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 19th, 2024

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Dalia Ramirez Surprise, AZ

Was told I needed to move my gate to accommodate installation of boxes but it was not necessary and were installed in front.

6 months ago

Reply from Sunnova

Hi Dalia! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service via email at customerservice@sunnova.com or by chatting with us through your MySunnova account to address any concerns you may have. Thanks for your patience.

Mar. 18th, 2024

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Cyclingfan Manchester, TN

They seemed good. They were sent out to do some warranty work on our system. They showed up on time and took care of everything.

6 months ago

Reply from Sunnova

Hi Cyclingfan, congratulations on becoming part of the Sunnova Family! We sincerely appreciate your 4 star review and we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. Do not hesitate to contact us if you have any questions or concerns at 1.866.SUNNOVA (866.786.6682) .

Mar. 9th, 2024

star star star star star

Robert Poling Mechanicsburg, PA

Good communication throughout the process. Felt they addressed any concerns that we had in timely manner

6 months ago

Reply from Sunnova

Greetings Robert! Thank you very much for your 5-star review. We're thrilled to have you on board and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Feb. 29th, 2024

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James Dang HI

Sent from Generac company to come and troubleshoot and fix my system. Works for a week or so then my whole system doesn’t produce any energy from the panels. Texted the service tech and don’t get a respond from the visit. Will have to escalate back to Generac. My system was working 60% now 0 %. Stay away from these guys.

7 months ago

Reply from Sunnova

Hi James Dang, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Feb. 9th, 2024

star star star star star

Janet McNeal Escondido, CA

Our solar panels are truly helping us to save energy, as well as money on our monthly electric bill.

7 months ago

Reply from Sunnova

Hello Janet McNeal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Feb. 6th, 2024

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William Laffoon

They provided a good system, but their installation crew lied and stiffed me for $650 in unpaid rain gutter repair that they damaged.

7 months ago Edited June 13, 2024

Reply from Sunnova

Hello William Laffoon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 23rd, 2024

star star star star star

Stacey Sopha Deltona, FL

Daniel F did an awesome job keeping us informed and getting everything moving despite delays on our interconnect

8 months ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jan. 22nd, 2024

star star star star star

Robert Foley

I've been with Sunnyvale for almost a year I just added some more solar panels so far I'm happy with the results

8 months ago

Reply from Sunnova

Thanks for reaching out to us, Robert Foley. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Jan. 15th, 2024

star star star star star

Omar Visbal

Reliable service, is a lottle bit expensive but worth it. 3 years of service and not a single compliant so far.

8 months ago

Reply from Sunnova

Hello Omar Visbal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 9th, 2024

star star star star star

Jerry Gode Tucson, AZ

Government subsidized. Well organized with cooperating agencies. Great product. Functions perfectly liked promised.

8 months ago

Reply from Sunnova

Hello Jerry Gode, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 8th, 2024

star star star star star

Eilene dela Cruz 'Ewa Beach, HI

Good customer service. They’re very helpful throughout the installation process and even after the installation.

8 months ago

Reply from Sunnova

Hello Eilene dela Cruz, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jan. 8th, 2024

star star star star star

ombiogno etete Las Vegas, NV

Great customer service Mr Mars S was extremely professional with the whole process his deserved 10stars

8 months ago

Reply from Sunnova

Hi ombiogno etete, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 4th, 2024

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Christopher Cranford, NJ

Throughout the process, I knew more of what was going on than my contacts from SunnyMac. Other than that, terrific experience!!!

8 months ago

Reply from Sunnova

Hello Christopher, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Maria Leon Tucson, AZ

It took a long time to get it set up. Communicating was not that great. Appointments were set up without our input and they would come to our home when we were at work.

8 months ago

Reply from Sunnova

Hello Maria Leon, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Alfred Manrriquez La Salle, IL

I was pleased with the level of communication, and I liked the way they explained what I should be expecting.

8 months ago

Reply from Sunnova

Hello Alfred Martinez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 3rd, 2024

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Verified Customer

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Marie Baldonado Las Vegas, NV

Panels are very efficient! They have helped us tremendously with our electric bill!

3 years ago

Reply from Sunnova

Hello Marie, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^vb

Aug. 3rd, 2021

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Verified Customer

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RHONDA L REITENAUER Whitehall, PA

Honest, friendly, walked us through the whole process, always available to answer questions

3 years ago

Reply from Sunnova

Thank you, Rhonda! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family! ^vb

Aug. 3rd, 2021

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Verified Customer

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Robert Juusola Arlington, MA

Quality of product, clear communication , follow up and monitoring of performance.

3 years ago

Reply from Sunnova

Thank you, Robert! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family! ^vb

Aug. 3rd, 2021

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Verified Customer

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Janet J Towns Bethlehem, PA

The company is easy to work with, their web page is user friendly and their staff is professional.

3 years ago

Reply from Sunnova

Janet, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jul. 6th, 2021

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Verified Customer

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Earl Spomer Atwater, CA

Works perfect and no issues to date! Looking forward to many more years of savings!

3 years ago

Reply from Sunnova

Earl, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jul. 6th, 2021

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Verified Customer

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Francis G. Hamele Fullerton, CA

From start to finish it was everything that they said it would be. Installation went very well.

3 years ago

Reply from Sunnova

Francis, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jun. 22nd, 2021

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Verified Customer

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Marina Staten Island, NY

Easy process no hidden crap. Fast process start to finish, always answered our questions.

3 years ago

Reply from Sunnova

Thank you for the note, Marina. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

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Verified Customer

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Kelly Confer Pittsfield, MA

Everyone that i have dealt with from the beginning to the end of the process was fantastic!!

3 years ago

Reply from Sunnova

Thank you, Kelly! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family! **MV

May. 18th, 2021

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Verified Customer

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Joel W. Dafoe Breinigsville, PA

The product performs as promised, and Sunnova is responsive to questions and inquiries.

3 years ago

Reply from Sunnova

Joel, thank you for the kind words. We are excited that you're happy with your new solar! ^JD

Mar. 25th, 2021

Sunnova Reviews