Elevation Reviews

Incredible customer service. Not pushy and very informative. Always quick to respond to my questions and the sales representative made sure I completely understood all of the details along the way. I'd HIGHLY recommend choosing Elevation if customer service, quality and experience are high on your priority list!

Our sales representative Dane T was prompt on his appointment arrival time. He gave a well prepared sale presentation and was knowledgable on the questions we had. He followed up with us and was not a pushy sales person. We really liked working with Dane and we are confident the rest of the process with go just as smoothly.

Elevation Solar offers the same products as the big dogs such as Sunrun and Solar City except Elevation is much more customer focused, they are not just about getting a sale. I recommend Elevation Solar if you want the details and honest people.

They did an excellent job of setting up the panels on my roof quickly. They were very kind and provided me with all the information I would need once I received approval from the electric company.

Slow, bumbling, non responsive I like my solar and what it is doing, however Elevation solar made the experience far more difficult that needed, long in time, and incredibly poorly designed. Sales pre to installation is ok. Honest guy, but not at all detail oriented. Elevation delays a good marketing by ; a. 8 days between signing of documents and me calling to request invoice which then came within hour. b. 2 weeks later Elevation had yet to contact or know their registration in my town had lapsed. I called to inform and 3 weeks later the permits with town were signed. Elevation then took 10 days to pay for permit. Again slowing the process. c. After pushing them along, Aka managing their job, it's first of October, 2 months in and I'm in install mode waiting for the install date via a phone call that doesn't come. d. Call never comes so I call elevation and somehow I'm back in design phase. Turns out a tech was concerned that although the town had passed the project plan, it would fail inspection due to main placement. No one ever tells me this, and in fact eventually a supervisor tells me the delay is being caused by my town, which is simply not true, The delay was 100% caused by Elevation and horrid customer communication, and inter company communications and it takes me another 6 weeks to get said tech out and agree to an install. e. While this cluster was going on I'm learning about solar and in looking at my design I see that over 25% of my panels are being wasted in full sun. Meaning I have 295 watt micro inverters married to 400 watt panels. This waste or clipping, the industry word for waste, could have been fixed with smaller panels as I suggested or higher output micro inverters easily. Net result is my 8kw system maxes out at 5.9kw due to poor efficiency design. 20% better performance could be easily attained with proper design. The amazingly weak efforts Elevation has made, to complete this highly flawed transaction, have been driven almost purely by me. I do not believe my system would be up had I not pushed them along. The deal was in nothing land until I repeatedly called their concierge service. I like them, Nice to talk to, but near zero follow up, and they too are bad at doing what they say they will do. Seems to be the company mantra. Listen intently, create a bunch of action items. Do none them. Never follow up to see if customer was served.

Amazing. I called elevation solar to get insulation and my ductwork checked and a quote on solar panels and the guys did an fantastic job Lance was a great help my bills have been lowered i saved alot of money thanks

Excellent communication from all the team. Everyone is so passionate, and very patient considering how complex solar projects can be. But my team is available in case of questions and have kept me in the loop.

Panels are performing as expected. The original app to monitor the system was a little confusing and I found slightly inaccurate at times, but I really like the new version. Seems like the bugs are fixed. I would recommend Elevation Home Energy.

Never regretted going solar, it was a smart choice that I’m glad we made at the time seeing how prices are now for utilities. From start to finish, we had a great experience and Elevation was super efficient.