Elevation: Read 618 User Reviews From Real Homeowners

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Cecelia Neal Phoenix, AZ

Dustin came over to help troubleshoot my curb. In just a short time he was able to find the issue and fix the problem. He was so helpful!

1 year ago

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Jill Ortega Phoenix, AZ

Dustin did such a great job! He was quick with the install and explained everything as he was going along. Great communication and very professional!

1 year ago

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Dan Williams College Station, TX

Dustin was great! He showed up on time, installed the equipment quickly and then helped me understand the software. Nice work!

1 year ago

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Donald Suddoth Mesa, AZ

I got the best price from Elevation. Javier did the work, he sealed up ductwork and added insulation. He was very friendly and professional.

1 year ago

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Robert Anderson Phoenix, AZ

Great service and communication. Dustin was great also. He was very informative and acted like a pro. Overall great experience!

1 year ago Edited January 13, 2023

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Kelly Novack Riverside, CA

Luc was very friendly and informative. I am grateful for his service and will definitely recommend Elevation to family and friends!

1 year ago

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Channing Lester Gilbert, AZ

Luc was easy to work with and was able to answer all of my questions. Elevation’s work was very professional and highly recommend.

1 year ago

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Trystin Nelson WA

Luc was very professional and very helpful with me and took care of all of my worries as well as questions. 10/10 recommend him for future services!

1 year ago

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Nine Tails Anaheim, CA

Rigo did an amazing job! He was early, did the job professionally and was very informative when I asked him questions. Great worker!

1 year ago Edited December 5, 2022

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David Robinson Chandler, AZ

I was told that my solar would be $150 during the summer months. During the inspection the SRP tech told me that the solar panel is generating less than 1/4 of the energy that my house is using. It also looks like they screwed something up as my electrical usage has actually gone UP since they installed the panels. They were supposed to come and connect my internet, and haven't heard a word from them. Reading some of the other reviews on this site I'm not hopeful. I'd stay away from these guys, it's a big scam.

2 years ago

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GRACE GATENJWA Cypress, TX

Took 4-5 months to install, still paying electricity and solar 5 months after activation and they claim I should be glad I’m paying less when they sold me no more elec bill - the remedy they say is buying more panels after they screwed me for the better part of 2021 - I know I’m not the only one, let’s make them pay for their deceptive business practice

2 years ago

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jeff Henderson, NV

the sales person basically they will tell you anything to make the sale ..... Most of it it lies..... customer service is basically non existent yes they answer the call but can only give you scripted non helpful answers... it took them 3 months too finally send out a service guy and he gave me lip service as well.... so I would not trust this company once the deal is signed your on your own....

3 years ago Edited October 27, 2021

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Wally Cobler Phoenix, AZ

Can't say enough about this company! Ari, Drew, Keegan were excellent! The entire company is professional and stand behind their product!

3 years ago

Reply from Elevation

Thank you Wally! Satisfied customers are our #1 priority, we are glad it shows.

Aug. 1st, 2021

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Jon Phoenix, AZ

Provided detailed information about solar technology and specifically how to best use the technology with my utility company. Vincent was very professional and prepared

3 years ago

Reply from Elevation

Thank you so much Jon. We appreciate you taking the time out to share your experience with us. Please keep us posted on your savings.

Feb. 17th, 2021

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Sandra Odessa, TX

We had our solar panels installed in April 2020 and since that time we have had nothing but problems with the panels. To date we have had 7 panels replaced. Not a day goes by that all of the panels are working correctly. Customer service and problem resolve by Elevation Solar is sub par. They promise to call back "by the end of the day" and they do not. We are the ones that has to call them. We are to a point of considering hiring an attorney and get the panels off the roof so that we can find another solar company. I would not recommend Elevation Solar to anyone!

3 years ago

Reply from Elevation

We are sorry that you have had issues with panels, but are glad to know that you have now been able to get them replaced and have resolved your concerns with Amy our Resolution Manager.

Feb. 11th, 2021

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Saler Surprise, AZ

The Salesman Tuesday was very thorough and helpful we learned quite a bit about solar and the process of it so far everything is very well

4 years ago

Reply from Elevation

We very much appreciate you! Thank you for taking the time to review us. Glad Tuesday took care of you, enjoy your solar!!

Jul. 8th, 2020

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Al Kao Queen Creek, AZ

I signed a solar Photovoltaic installation agreement on 09/30/2019 for the price of $52,008.00. I have already paid out in cash 90% of payment which included 20% , $10,401.67 on 09/30/2019 of down payment and 70%, $36,405.60 on 12/14/2019 of due before or at installation. The first installation date was scheduled on January 6th, 2020. But since that day, reschedules and cancelations occurs with unknown reasons to me. As today of March 22, 2020 the system is not completed done and activated with SRP yet.

4 years ago Edited September 14, 2021

Reply from Elevation

Hi Al, unfortunately, the current activation delay is with SRP. They have been holding their activation process with everything going on. We are working on getting everything pushed through as quickly as we can.

Mar. 23rd, 2020

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Unhappy customer Las Vegas, NV

Took over 5 months to complete installation. 5 times I was scheduled for a crew to start/continue/complete installation. No one shows up. No calls. Left me waiting for nothing. They promise work and do not deliver. You have to watch them. How can a business operate like this? Constant phone calls got me no results. Very unsatisfied. I wish I went with a different company.

4 years ago

Reply from Elevation

Hi, we apologize that you have had such a negative experience. We'd love an opportunity to fix your issues and make this right. I can't see a name or any contact information on this post so please call our customer service line at 480-492-4232 and ask for Amy. We hope you'll provide us the opportunity to resolve your concerns.

Feb. 4th, 2020

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azunderg ,

The project is coming up on a year since it started with Elevation and they still can't seem to figure out how to install and/or turn on the system. Literally every time something was scheduled to be done at my home there was some kind of mistake made, mis-scheduling, or mis-communication. At this point I'm thinking of removing the panels myself and leaving them in the alley for them to deal with. Since they've upgraded my circuit box every time it rains we pop a fuse although I've told my point of contact no one has come out to check it.

4 years ago

Reply from Elevation

Hi Michael, With the end of the year deadlines and tax credits. we had to make certain exceptions for customers that created some bandwidth issues with our service teams. We apologize for the issues this may have caused and we are actively working through our service pipeline this month to ensure we are back on track. I will forward this to our support team to push up the list. I appreciate your patience and we take this very seriously.

Jan. 17th, 2020

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Tony Fite Garland, TX

Jessica, CARMEN and Priscilla do an amazing job. They were at National night out and helped others with solar. If you want solar call them for sure.

5 years ago

Reply from Elevation

Thank you, Tony! We appreciate you sharing this awesome feedback about Carmen, Jessica, and Priscilla.

Nov. 20th, 2019

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sofia rubagotti Sachse, TX

Carmen and Jessica were very informative on solar. I enjoyed learning a lot about solar and look forward to more info. Thanks you two!

5 years ago

Reply from Elevation

We're lucky to have Jessica and Carmen on our team. They are passionate about solar and presenting the benefits to their customers. Thanks for the review, Sofia!

Sep. 19th, 2019

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Jeremy Newsom North Las Vegas, NV

Doug was extremely knowledgeable on solar power systems and gave us multiple options for the best system for our house. definately an A++

5 years ago

Reply from Elevation

Thanks, Jeremy. It's great to hear that Doug hit it out of the park! Our energy consultants work hard to stay up to date on everything solar and making sure your system fits your needs. Let us know if you ever need anything!

Apr. 23rd, 2019

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T. Rupert Las Vegas, NV

Doug showed up right on schedule. He had all the information available and was able to answer all my questions and concerns.

5 years ago

Reply from Elevation

Thank you for sharing your experience with us, Mr. Rupert. We pride ourselves on making the solar systems we design easy to understand and utilize to our customers so it's great to hear that Doug is taking that to heart.

Apr. 23rd, 2019

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Jean Richardson, TX

Explained the details in an easy to understand, thorough manner. I feel confident that I will not be surprised by anything that comes next.

5 years ago

Reply from Elevation

Thank you, Jean! We know that people don't like surprises when it comes to high cost systems so we like to cover everything up front. If you do have any questions about the next steps, don't hesitate to reach out.

Mar. 13th, 2019

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Claudia Serventi Las Vegas, NV

Very professional company. Everything was explained extremely well! We were referred by my brother. We highly recommend Elevation Solar.

5 years ago

Reply from Elevation

Thank you for the recommendation, Claudia. We're a bit of a family business here at Elevation so it's great to hear that you're keeping us within your family as well.

Feb. 22nd, 2019

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Tuan Ho Dallas, TX

Great experience with Elevation Solar. Dru was knowledgeable and made sure to get my home sized with the perfect system.

6 years ago

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Nelson galarza Killeen, TX

My experience was excellent with Joshua from Austin tx. Presentation was great and he knows his stuff. I am excited to go solar

6 years ago

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Laurie Haman Queen Creek, AZ

Arie was professional and very knowledgeable. Took time to explain options, benefits, costs, etc, and listened to me when I had questions.

6 years ago

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Brian J Phoenix, AZ

Great communication, and they took care of everything! From permits to HOA reviews, it was easy. Great experience and would definitely do more with them

1 year ago

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Verified Customer

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iR noble Gilbert, AZ

Very professional. Overall we are happy with the service.

1 year ago

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Verified Customer

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John Massimilian

1 year ago

Reply from Elevation

Thanks, John, we appreciate our customers and want to make sure we handle every part of your install diligently. We are glad to hear it shows. Thanks for the review, let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Russell Goodyear, AZ

Good people to work with. Great experience

1 year ago

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Verified Customer

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Giff T

Trustworthy company and people. Answered all my questions.

1 year ago Edited February 15, 2024

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Verified Customer

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Heather Phoenix, AZ

Process was easy. Elevation kept us informed along the way

3 years ago

Reply from Elevation

Thanks, Heather, we aim to please from start to finish. We know that there are a lot of moving parts throughout the process so we are always happy to answer any questions you may have. Thank you for your review!

Jun. 22nd, 2021

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Verified Customer

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Colleen Las Vegas, NV

Easy o go installation, friendly customer service

3 years ago

Reply from Elevation

Thank you for the recommendation, Colleen. We are so happy to hear our team took such great care of you!

Jun. 22nd, 2021

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Verified Customer

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Anonymous Las Vegas, NV

Quality product, good and knowledgeable salesman, reasonable price, on time

3 years ago

Reply from Elevation

Thank you, we appreciate the great feedback!

May. 7th, 2021

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Verified Customer

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Steve Nielsen Phoenix, AZ

Great service from initial quote through installation.

3 years ago

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 28th, 2021

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Verified Customer

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Kristina Ramirez Summerville, SC

Great service. Prompt response. Attention to detail.

3 years ago

Reply from Elevation

Thank you Kristina, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Apr. 28th, 2021

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Verified Customer

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Reon Howard Anaheim, CA

I had some installation date issues that were rescheduled several times.

3 years ago

Reply from Elevation

Hi Reon, we apologize that there were delays in getting installed. Our teams work hard to get things up and running as quickly as possible.

May. 7th, 2021

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Verified Customer

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Patrick Lockwood Mesa, AZ

Everything went as promised. Easy for us to understand

3 years ago

Reply from Elevation

Thank you Patrick for your 5-star review. Our customers satisfaction is our #1 priority.

Apr. 9th, 2021

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Verified Customer

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Brad Hall San Tan Valley, AZ

They have amazing customer service every step of fhe way.

3 years ago

Reply from Elevation

Thank you, Brad! We'll be sure to send your kudos along to your team.

May. 7th, 2021

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Verified Customer

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John Belton, TX

Excellent communication and product knowledge

3 years ago

Reply from Elevation

Thanks, John! We pride ourselves in educating homeowners instead of just selling so this is great to hear.

May. 7th, 2021

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Verified Customer

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John Galloway Tucson, AZ

Excellent customer service, installation, and product!

3 years ago

Reply from Elevation

Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Mar. 29th, 2021

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Verified Customer

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Judy Girard Las Vegas, NV

Easy to work with and gave me a better price

3 years ago

Reply from Elevation

Thank you Judy, our customers satisfaction is our #1 priority!

Mar. 29th, 2021

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Verified Customer

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Deb Herman Satellite Beach, FL

Excellent, friendly, professional, timely

4 years ago

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear that it shows. Enjoy your Solar Savings!

Jun. 23rd, 2020

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Verified Customer

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Amanda N Parsons Odessa, TX

Amazing customer service and real time people answering.

4 years ago

Reply from Elevation

Thank you, Amanda!

Jun. 23rd, 2020

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Verified Customer

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Shruti Bagchi Chandler, AZ

Makes each step easy for the customer.. No one like them.

4 years ago

Reply from Elevation

Thank you Shruti - we work hard to put our customers first by using only the best materials at the best prices. Enjoy your solar savings!

Jun. 23rd, 2020

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Verified Customer

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TobySchuller Henderson, NV

They kept us informed about everything they were doing.

4 years ago

Reply from Elevation

Toby, thank you for sharing your experience! We work hard to put our customers first, by only using the best of products at the best prices. We look forward to hearing about your savings!

Jun. 23rd, 2020

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Verified Customer

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Kristine C North Las Vegas, NV

There is no way to contact the technicians who come to fix the problems after they have left.

4 years ago

Reply from Elevation

Hi Kristine, We are always looking to improve and one process we're working on is post-installation follow up with our customers. If you do have questions about your system, our solutions department is more than happy to help. You can give them a call at 480-492-4232.

Jun. 2nd, 2020

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Verified Customer

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Shedd North Las Vegas, NV

They were Friendly and professional and on time

4 years ago

Reply from Elevation

We appreciate you and your review! Enjoy your solar savings and let us know if you ever need anything!

Jul. 8th, 2020

Elevation Reviews