Elevation: Read 618 User Reviews From Real Homeowners

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Shandreka Brown Odessa, TX

I still have a light bill along with paying the loan big mistake

4 years ago

Reply from Elevation

Hi Shandreka, your system was just installed so it still needs time to build up credits. We apologize that it was not explained to you by your sales rep. Our technician checked your system and everything is producing and reporting normally.

Jun. 2nd, 2020

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LARRY CLARK

NOT TRUSTWORTHY ENOUGH. COULD BE MORE HONEST

4 years ago

Reply from Elevation

Hi Larry, we're sorry that we didn't earn your trust. We're always looking to improve our process, so your feedback is very helpful. Enjoy your solar!

Dec. 3rd, 2019

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John Fleharty Scottsdale, AZ

Terrible solution design and support in getting things done right

5 years ago

Reply from Elevation

Hi John, we're sorry that we haven't delivered the elevated experience we're always looking to give. Thank you again for speaking with us. Our team will be out this Friday to build the H-Frame and finish things up.

May. 22nd, 2019

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Verified Customer

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A

They did not deliver as promised. Their customer service is poor.

5 years ago

Reply from Elevation

Hi, A, we apologize that you have had such a negative experience. We'd love an opportunity to fix your issues and make this right. Please call our customer service line at 480-492-4232 and ask for Amy. We hope you'll provide us the opportunity to resolve your concerns.

Apr. 10th, 2019

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Karla Duenas San Diego, CA

Luc was great and he genuinely cares about my needs!

1 year ago Edited December 29, 2022

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Stack Silverson Tempe, AZ

Luc was great. Super friendly and very knowledgeable.

1 year ago

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Mike Brand Los Angeles, CA

I had a great experience working with Luc.

1 year ago

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Linda de Jesus Fort Worth, TX

My Sales consultant, Brandon E, has been very helpful in making me understand the benefits of converting to solar system. He is very knowledgeable and was able to convince my husband Victor to agree with the conversion to solar. His assistant - Jessica B, had been a great help in downloading the Advocator app and doing the necessary follow ups that I needed from Brandon. My next steps will be to convince friends and family to do the same so that they could benefit as well from the solar conversion. Hopefully the transition to the solar system will be quick and completed in a timely manner.

4 years ago

Reply from Elevation

Thank you for the kind words, Linda! We really appreciate you taking the time out to share your experience with us—and we agree, Brandon is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Jul. 8th, 2020

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Manny pinto Tucson, AZ

Great crew, hard working people and good job.

5 years ago

Reply from Elevation

Thank you, Manny! We appreciate the feedback!

Jul. 30th, 2019

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Kyle Nicotre Clifton, TX

Stephen was very professional when he was able to make it out to my house.

6 years ago

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Kenneth G. Wilk Dallas, TX

Knowledgeable people provided great information.

6 years ago

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Ashlee Jennings Georgetown, TX

Knowledgeable and helpful with any questions. We experienced great service.

1 year ago

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Keysha Walcott Round Rock, TX

They were professional and courteous. All promises were kept!

3 years ago

Reply from Elevation

Thanks Keysha, we appreciate our customers and want to make sure we handle every part of your install diligently. We are glad to hear it shows! Thanks for review, let us know if you ever need anything!!

Aug. 16th, 2021

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Verified Customer

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Nikolas Gazda

Lacking ownership, abuse to home, no call no shows

4 years ago

Reply from Elevation

Hi Nik, we did miss the mark on your solar project, and we are truly sorry about that. We just got approval from SRP on your system expansion. Sara will be reaching out shortly.

Mar. 9th, 2020

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Verified Customer

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Tom Prodan

Disorganized, work not straight, plumb, square,and level

5 years ago

Reply from Elevation

Hi Tom, we're sorry that you weren't satisfied with your installation. I will relay your feedback to our field manager so he can address it with the team.

May. 1st, 2019

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J DAVID LYLES North Las Vegas, NV

Starlee K was totally awesome and a very good sales person.

4 years ago

Reply from Elevation

Thanks for the awesome review, David! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Jul. 8th, 2020

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Chasta Morse Chandler, AZ

Explained our options clearly with no pressure.

4 years ago

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Mark King Litchfield Park, AZ

They never contacted me. As a result I went with SunRun

5 years ago

Reply from Elevation

Hi Mark, we searched your name and city in our system and unfortunately we don't have any record of you. We have a team who manages all of our potential customers and calls usually within a few minutes of receiving contact information. We apologize we weren't able to help you out.

Aug. 1st, 2019

Elevation Reviews